Degree Programme for Multilingual Management Objectives of the DP

DP for Multilingual Management Assistants — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-for-multili... 

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7.8.2009 

Degree Programme for Multilingual 

Management 

Students who begin their studies in August 2008 follow The Degree Programme for Multilingual 

Management Assistants Mubba 2008 as presented in this Student's Guide. Students who have 

begun their studies in September 2004 or before observe the indicated Student's Guide for more 

information on compulsory studies (see table). 

Degree Programme Start of Studies Student's Guide 

Mubba 

August 2001 - January 

2002 

2000 - 2001 

Mubba 

August 2001 - January 

2002 

2001 - 2002 

Mubba August 2002 2002 - 2003 

Mubba September 2003 2003 - 2004 

Mubba September 2004 2004 - 2005 

Mubba August 2005 2005 - 2006 

Mubba August 2006 2006 - 2007 

Mubba August 2007 2007 - 2008 

Mubba August 2008 2008 - 2009 

General Information on the Degree Programmes and the Degree 

HAAGA-HELIA organises two parallel degree programmes for management assistants, one in 

English and one in Finnish. Both programmes consist of 210 credit points. The recommended 

duration of studies is 3.5 years. The programmes are carried out in close co-operation with 

companies and public organisations, and take into consideration ongoing developments in working 

life. The awarded degree is a polytechnic degree. 

Graduates of the Degree Programme for Multilingual Management Assistants (Mubba) may use the 

title of Bachelor of Business Administration (BBA) or the Finnish title of Tradenomi. 

Objectives of the DP 

The Degree Programme for Multilingual Management Assistants supports the professional growth 

of students on the path towards becoming fully-competent management assistants. The 

programme has been planned on the basis of surveys concerning the professional skills required by 

management assistants and secretaries in real-life employment. 

The Competencies of Management Assistants 

The core competencies of professional management assistants have been defined as support of 

multilingual management and the multicultural workplace community. Management assistants 

must be able to manage complex totalities through the application of theoretical knowledge in 

actual working life tasks. Moreover, management assistants must be creative in solving problem 

situations pertaining to management and the organisation, and also be able to develop workplace 

practices independently. 

Prerequisites and Core Competencies of the Profession 

The management assistant's profession requires expertise in networking, project organisation, as




7.8.2009 

well as in the management of workplace routines. 

• Networking expertise 

Management assistants know how to create internal and external networks, and also have 

strong interpersonal skills. The professional management assistant is open, reliable, 

independent, service oriented and also shows initiative and easily adapts to changing 

conditions. 

• Organisational expertise 

Management assistants are able to define the tasks that are required for the achievement of 

set objectives, and have the ability to monitor plans and make changes to them when 

required. Management assistants know how to organise their own work as well as the work 

of their superiors with flexibility and style. 

• The management of workplace routines 

Management assistants have a firm command of their own routines as well as those of their 

work community, and have the capability to develop them as required. 

The core competence areas of management assistants are multicultural communication, knowledge 

and information expertise, and business knowledge. 

• Multicultural communication 

Management assistants know how to implement and develop workplace communications 

and have the skills to produce professional business and administration communications 

documents. They are able to interact in professional situations in at least three foreign 

languages. The communication skills of management assistants are grounded on a strong 

awareness of cultural differences, which provides them with the competence and ability to 

manage communication tasks in multi-cultural environments. 

• Knowledge and information expertise 

Management assistants know how to collect, adapt and refine information for the support of 

management, experts and other members of their organisation. They have the ability to use 

information technology in collecting, adapting and refining information. Management 

assistants are able to manage their own documents and those of their organisation, and also 

develop these systems. 

• Business Knowledge 

Management assistants have a broad understanding of business, as well as of the global 

economy and its networks. Management assistants understand how organisations function 

in theory and are able to apply this knowledge in practice. They also know how to work in 

cooperation with top management and key stakeholders. They are independent and show 

initiative. 

Studying in the Degree Programme for Multilingual Management 

Assistants 

The topics covered in the degree programme focus on international business expertise. Students 

gain expertise through the study of theory and its application in practice during work placement 

and various projects done in cooperation with companies and other organisations. Students and 

teachers also produce new knowledge through the study and development of workplace practices. 

Alongside theoretical knowledge, the degree programme places emphasis on the tacit knowledge 

that students acquire during contact with actual employment conditions. In addition, the 

programme addresses the ethical, moral and cultural knowledge that is needed in multi-cultural 

environments, as well as best practices and norms relating to business life and public 

administration. 

The Degree Programme for Multilingual Management Assistants has been planned in such a way 

that students have sufficient time to focus on their studies, and in this acquire a holistic 

understanding of their field.




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Overall, students are considered to be responsible partners in learning. Their responsibility for 

their own learning is systematically developed, so that they can develop their skills on their own 

initiative. Students in the programme learn how to learn and benefit from contacts in business life 

throughout their studies. 

Structure, Content and Extent of the 

DP, Finnish students 

The DP consists of core studies, professional studies, free-choice studies, work placement and the 

bachelor's thesis. 

DP for Multilingual Management Assistants, Finnish students 

Credit 

points 

Core studies 60 

Compulsory core studies 48 

Business 24 

Multicultural communication 9 

Finnish 3 

English 6 

Knowledge and information expertise 6 

Elective core studies 12 

2 languages à 6 cr 12 

Professional studies 90 

Compulsory professional studies 57 

Business 17 


Finnish 9 

English 11 


Elective professional studies 28 


Advanced professional studies 6 

Free-choice professional studies 5 

Free-choice studies 15 

Work placement 30 

Thesis 15 

Total 210 


DP, foreign 

DP for Multilingual Management Assistants, foreign students 

Credit 

points 



Business 24 

Multicultural communication 9




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Finnish 9 

English 6 


Elective core studies 6 

1 language à 6 cr 6 



Business 17 


Finnish 14 

English 11 




Advanced professional studies 6 

Free-choice professional studies 11 



Thesis 15 

Total 210 

Curriculum 

Core Studies 60 Credit Points 

Core studies are completed during the first academic year. They are either compulsory or elective 

(Chinese, English, Finnish, French, German, Russian, Spanish, Swedish). They provide students 

with a basic understanding of the degree programme's key areas of emphasis (multicultural 

communication, knowledge and information expertise, and business knowledge). 

Professional Studies 90 Credit Points 

Professional studies deepen the student's expertise in the areas mentioned above. Students choose 

their advanced professional studies from the following alternatives: Communication or Marketing. 

Professional studies amount to at least 6 credit points. Some professional studies courses are 

offered only if enough students sign up for them. 

Free-choice Professional Studies 5 Credit Points (Finnish students) 

Free-choice Professional Studies 11 Credit Points (foreign students) 

Other Free-choice Studies 15 Credit Points 

Free-choice studies should be chosen in such a way that they complement the student's advanced 

professional and language studies. Othes studies completed at HAAGA-HELIA (especially at 

Degree Programme in International Business and at Degree Programme in Business Information 

Technology) or Finnish or foreign universities and polytechnics can be as free-choice studies. 

Work Placement 30 Credit Points 

Work placement is compulsory for all students and is equivalent to 30 credit points (100 full 

working days). Work placement usually commences after the second year of studies, i.e. after the




7.8.2009 

completion of 120 credit points. It is completed without interruption in companies, public 

organisations, or similar organisations in Finland or abroad. 

Management assistant/secretarial work as well as employment supporting the student's studies is 

accepted as part of the work placement requirement. 

Bachelor's Thesis 15 Credit Points 

Theses are primarily completed as commissioned works for companies or other organisations. 

During thesis work, students familiarise themselves with a topic in their area of specialisation and 

complete an analysis, development project or similar pertaining to it. Through thesis work, 

students gain valuable skills for the development of their competencies as multilingual 

management assistants. After handing in the thesis, the student takes a maturity test (see below). 

Language Studies 

Extent of Studies 

In the Degree Programme for Multilingual Management Assistants Finnish students are required 

to study Finnish and English and two additional languages. Foreign students are required to study 

Finnish, English and one additional language. The languages available are Chinese, French, 

German, Russian, Spanish and Swedish. Students can apply to have another language than one of 

the aforementioned accepted as one of the main languages. 

Students must complete 17 credit points of core and professional studies in each of their chosen 

main languages (Chinese, English, French, German, Russian, Spanish, Swedish), where core 

studies account for 6 credit points, and professional studies for 11 credit points. 

All Finnish students in the degree programme must complete 12 credit points of studies in Finnish. 

Foreign students must complete 23 credit points in Finnish. 

Language proficiency objectives 

The foreign language proficiency objectives are that students: 

• are able to communicate orally as required in business life and culture (e.g. telephone 

language and corporate presentations) 

• are able to communicate fluently in writing in demanding professional contexts (e.g. 

meeting documents, PR letters and other corporate communications) 

• have acquired solid presentation skills and are aware of non-verbal communications. 

Starting Levels and Proficiency Objectives 

The study of English is started at level B2.1 of the common European framework (see Common 

European Framework of Reference for Languages: Learning, Teaching, Assessment, 2001). The 

study of Swedish is started at level B1.1. The core studies in Chinese, French, German, Russian and 

Spanish, are started at level A2. The student who has studied the language (Chinese, French, 

German, Spanish, Russian) in upper secondary school/high school or who has reached equivalent 

skills in it starts the studies at the core level. 

The objective for English is level C1.2. and Swedish is level C1.1 of the common European 

framework. The objective for French, German, Russian and Spanish studies is level B2.1 in the 

common European framework. The objective for Chinese is level B1.2. 

Foreign students start their Finnish studies at elementary level. The objective for Finnish studies is




7.8.2009 

level B2.1. 

Elementary Studies 

Students can begin their language studies by choosing a beginners course in one of the compulsory 

languages. Introductory courses are offered in Chinese, Finnish (for foreign students), French, 

German, Russian and Spanish as free-choice studies if enough students enrol. Beginners courses in 

Swedish and English are not offered. 

Students who start their language studies at the beginners level should complete beginners level 

during the first semester. It is recommended that the intermediate level is taken during the second 

semester, at the same time that the student begins his or her studies in grammar and the structure 

of language. It is also recommended that intermediate level be taken in conjunction with grammar 

on part of those students who have studied the language but have not had sufficient practice with it 

afterwards. 

Students who wish remedial support in their Swedish studies are advised to take the course on 

Swedish translation exercises (SWE8LS027) or the introductory course in Swedish (SWE4LL008) 

as a part of their free-choice language studies. 

Free-choice Language Studies 

Students can include the following free-choice language studies into their degree: 

• beginners studies in a language 

• one or more additional languages 

• courses outside the required 17 credit points in the main language studies. 

Beginners studies in Chinese, French, German, Russian and Spanish as well as additional 

languages are always regarded as a part of free-choice language studies. It is not recommended to 

start two new languages at the beginners level at the same time. 

Swedish Studies 

If students do not choose Swedish as one of their main languages, then they must complete 6 credit 

points of core studies in Swedish, comprising 3 credit points of Swedish grammar (SWE4LE027), 

and 3 credit points of Spoken Swedish in Business Interactions (SWE4LE047). These courses cover 

the proficiency in Swedish as a second language that is required by Finnish law from public 

servants that have a degree from an institute of higher education. The student's proficiency in 

Swedish is indicated in the degree diploma. 

The aforementioned Swedish requirements do not apply to students who have completed their 

prior studies abroad or in a language other than Finnish or Swedish. Students must apply for 

exemption from Swedish studies in writing. The applications are to be submitted to the Manager of 

the Degree Programme. 

Students who have completed their secondary school in Swedish do not need to take Swedish up to 

6 credit points if they intend to write their maturity test in Swedish and apply for this right from 

the Manager of the Degree Programme. Students who speak Swedish as their mother tongue can 

choose Swedish as one of their compulsory languages. In such a case, however, they must complete 

their Swedish studies according to the programme for native Swedish speakers (see below). 

Students who speak Chinese, English, French, German, Russian, Spanish or 

Swedish as their mother tongue follow the language curricula given below.




7.8.2009 

Students who speak Chinese as their mother tongue / 17cr 

International Business Chinese 

CHI4LE006 

3 

cr 

Advanced Business Chinese 

CHI4LE007 

3 

cr 

Work-based Language Project in Chinese CHI4LE008 

3 

cr 

Chinese Business Culture 

CHI4LE004 

3 

cr 

Chinese Business Environment CHI4LE005A, B 5 

cr 

Students who speak English as their mother tongue / 17cr 

Basic Business English, book examination 

ENG1LE055 

3 

cr 

PR English 

ENG2LE050 

3 

cr 

English Business Environment ENG2LE065A,B 5 

cr 

British Studies 

ENG8LE001 

3 

cr 

In addition, one of the following courses: 

Work-based Language Project in English 

ENG8LE002 

3 

cr 

English Translation Workshop 

ENG8LE054 

3 

cr 

Students who speak French as their mother tongue / 17cr 

French Business Communication 

FRE4LE004 

3 

cr 

(Correspondance commerciale) 

PR French 

FRE4LE002 

3 

cr 

(Savoir écrire à la française) 

Career in a French-speaking Environment FRE4LE063A,B 5 

cr 

(Faire carrière dans un environnement 

francophone) 

Work-based Language Project in French 

FRE4LE003 

3 

cr 

(Projet d'orientation professionnelle en français) 

Introduction to Finland 

FRE8LS028 

3 

cr 

(Finlande) 

Students who speak German as their mother tongue / 17cr 

German Business Communication 

GER4LE002 

3 

cr 

(Geschäftsbriefe) 

PR German 

GER4LE068 

3 

cr 

(Persönliche Briefe) 

German Business Environment GER4LE069A,B 5 

cr 

(Deutsch im Geschäft) 

German Literature 

GER8LS025 

3 

cr




7.8.2009 

(Deutschsprachige Schönliteratur) 

Work-based Language Project in German 

GER8LE001 

(Berufsorientierte sprachliche Projektarbeit) 

Students who speak Russian as their mother tongue / 17 cr 

Cyrillic Word-processing and Transliteration 

(Obrabotka teksta na kirillitse i transliteratsija) 

Russian Business Documents 

(Kommertsheskaja korrespondentsija russkogo 

jazyka) 

Russian linguistic correctness 

(Praktitsheskaja grammatika) 

Career in a Russian-speaking Environment 

(Russki jazyk i delovaja karjera): 

Job opportunities in Russian Trade 

Work-based Language Project in Russian 

(Proekt "Professionalnaja orientatsija") 

Spoken Business Russian (HSE) 

RUS8LE037 

RUS4LE042 

RUS8LE011 

RUS4LE043B 

RUS8LE003 

Students who speak Spanish as their mother tongue / 17 cr 

Spanish Grammar 

(Gramática española) 

Work-based Language Project in Spanish 

(Proyecto temático sobre la experiencia laboral) 

Spoken Communication in Business Spanish 

(Español de los negocios) 

Spanish Business Documents 

(Correspondencia comercial en español) 

SPA4LE008 

SPA8LE002 

SPA4LE045 

SPA4LE046 

Spanish Business Environment SPA4LE047A,B 5 

cr 

(Entorno empresarial hispanoparlante) 

Students who speak Swedish as their mother tongue / 17 cr 

Swedish Business Environment 

SWE4LE064 

5 

cr 

(Avancerad svenska i näringslivet) 

Swedish Business Communication 

SWE4LE014 

3 

cr 

(Affärskommunikation) 

PR Swedish 

SWE4LE063 

3 

cr 

(PR-svenska) 

Work-based Language Project in Swedish 

SWE8LE003 

3 

cr 

(Arbetslivsorienterat projekt i svenska) 

3 

cr 

3 

cr 

3 

cr 

3 

cr 

2 

cr 

3 

cr 

3 

cr 

3 

cr 

3 

cr 

3 

cr 

3 

cr




7.8.2009 

In addition, one of the following courses: 

Public Administration and the EU 

(Förvaltningssvenska och EU) 

The Nordic Countries 

(Norden på egen hand) 

The Literature, Visual Art and Music of 

Scandinavia 

(Nordisk litteratur, målarkonst och musik) 

Translation Technique 

(Översättningsteknik) 

Current Affairs - Conversation and Texts in 

Swedish 

(only for Finnish-Swedish students) 

(Aktuell svenska) 

Maturity Test 

SWE8LS007 

SWE8LS015 

SWE8LS004 

SWE8LS021 

SWE8LS002 

3 

cr 

3 

cr 

3 

cr 

3 

cr 

3 

cr 

In the Degree Programme for Multilingual Management Assistants, students are required to write a 

maturity test in English based on the thesis, which demonstrates the student's grasp of the subject 

area studied. If the student has received a grammar school/high school degree in Finnish/Swedish 

and wishes to have a statement in the diploma verifying perfect Finnish/Swedish language 

competence, he/she is required to write the maturity test in Finnish/Swedish. 

The student seeking the right to complete the maturity test in Finnish/Swedish must submit a 

written application to the Manager of the Degree Programme. The maturity test can be written on 

all common re-examination dates. Students have to enrol for the test through their advisor at least 

one week before the test date. The time reserved for the test is 135 minutes. 

Courses, Finnish students 

Degree Programme for Multilingual Management Assistants 

Core Studies Code Credits 

Compulsory Core Studies 

Financial Administration and Reporting ACC1LE026 8 

Basics of Accounting ACC1LE026A 4 

Mathematics and Spreadsheets in Financial 

Administration 

ACC1LE026B 4 

Increasing Intercultural Awareness CUL1LE024 3 

Basics of Economics ECO1LE004 3 

English Grammar ENG1LE015 3 

Basic Business English ENG1LE055 3 

Finnish Grammar and Linguistic Correctness FIN1LE001 3 

Systematic Information Gathering INF1LE001 3 

Producing Business Documents INF1LE022 3 

Organisations and Networks in Business 

Environment 

INS1LE048 14

DP for Multilingual Management Assistants — HAAGA-HELIA ammattikorkeako... 



7.8.2009 

Introduction to Business Administration INS1LE048A 7 

Management Assistant in the Organisation INS1LE048B 1 

Personal Computing INS1LE048C 4 

Introduction to Organisational 

Communication 

INS1LE048D 2 

Professional Development of a Management 

Assistant 

SLF2LE077 

Study Planning 1 SLF2LE077A 1 

Study Planning 2 SLF2LE077B 1 

Introduction to Law LAW1LE019 3 

Elective core studies: 2 languages à 6 cr 

Chinese Business Communication CHI4LE002 3 

Spoken Chinese CHI4LE001 3 

French Grammar FRE4LE060 3 

Spoken French in Business Interactions and 

Cultural Knowledge 

FRE4LE061 3 

German Grammar GER4LE064 3 

Spoken German in Business Interactions GER4LE065 3 

Russian Grammar RUS4LE009 3 

Basic Business Russian RUS4LE010 3 

Spanish Grammar SPA4LE008 3 

Spoken Spanish in Business Interactions and 


SPA4LE028 3 

Swedish Grammar SWE4LE027 3 

Spoken Swedish in Business Interactions SWE4LE047 3 

Professional studies 

Compulsory professional studies 

Organisational Communication 1 COM2LE046 7 

Developing Organisational Communication COM2LE046A 3 

Business Events and Etiquette COM2LE046B 2 

Business Event Project COM2LE046C 2 


Net Publishing COM2LE047A 3 

English on the Net COM2LE047B 1 

Meeting Arrangements and Technique COM2LE052 3 

PR English ENG2LE050 3 

Spoken Communication in Business English ENG2LE064 3 

English Business Environment ENG2LE065 5 

English Business Documents ENG2LE065A 3 

Knowledge of the EU and the Economy ENG2LE065B 2 

Finnish Business Documents FIN2LE024 5 

Spoken Communication in Finnish FIN2LE025 4 

Processing Information and Managing 

Documents 

INF2LE021 3 


Assistant 

SLF2LE077 3 

Career Planning SLF2LE077C 1 

Strategic Management LEA2LE078 3 

Congress and Travel Arrangements LEA2LE079 3 

Basics of Administrative Law and Labour Law LAW2LE040 3 

Research Studies MET2LE026 4




7.8.2009 

Quantitative and Qualitative Research 

Methods 

MET2LE026A 3 

Academic Writing and Thesis Layout MET2LE026B 1 

Profitable Small Business Management WOR2LE067 6 

Elective Professional studies 

Assessing and Planning Organisational 

Communication 

COM4LE002 3 

Organisations and Publicity COM4LE099 3 

Managing Marketing Networks MAR4LE064 3 

Managing Competitive Advantage MAR4LE065 3 

Career in a French-speaking Environment FRE4LE063 5 

French Newspaper Texts FRE4LE063A 3 

French Working Environment FRE4LE063B 2 

PR Chinese CHI4LE003 3 

Chinese Business Culture CHI4LE004 3 

Chinese Business Environment CHI4LE005 5 

Introduction to the Chinese-speaking areas CHI5LE005A 3 

Chinese Business Documents CHI4LE005B 2 

PR French FRE4LE002 3 

French Business Communication FRE4LE004 3 

German Business Environment GER4LE069 5 

Economic Texts in German GER4LE069A 3 

German-speaking Europe and Company 

Presentations 

GER4LE069B 2 

German Business Communication GER4LE002 3 

PR German GER4LE068 3 

Career in a Russian-speaking Environment RUS4LE043 5 

Russian Contracts RUS4LE043A 3 

Job Opportunities in Russian Trade RUS4LE043B 2 

Spoken Communication in Business Russian RUS4LE041 3 

Russian Business Documents RUS4LE042 3 

Spanish Business Environment SPA4LE047 5 

Introduction to Latin America SPA4LE047A 3 

Spanish Newspaper Texts SPA4LE047B 2 

Spoken Communication in Business Spanish SPA4LE045 3 

Spanish Business Documents SPA4LE046 3 

Swedish Business Communication SWE4LE041 3 

Swedish Business Environment SWE4LE064 5 

Economic Texts in Swedish SWE4LE064A 3 

Oral Reports and Presentations in Swedish SWE4LE064B 2 

PR Swedish SWE4LE063 3 

Free-Choice Professional Studies 

Intercultural Awareness 2 CUL8LE025 4 

English Translation Workshop ENG8LE054 3 

European Studies ECO8LE001 7 

Cyrillic Word - processing and transliteration RUS8LE037 3 

Free-choice studies 

Basic Chinese 1 CHI8LE002 3 


Chinese for Beginners CHI8LE004 6 

Intermediate Chinese CHI8LE005 3




7.8.2009 

German for Beginners GER8LE050 6 

Intermediate German GER8LE020 3 

Russian-Finnish language and culture tandem RUS8LS070 3 

Work-Based Language Project, Chinese CHI4LE008 3 

Work-Based Language Project, English ENG4LE002 3 

Work-Based Language Project, French FRE4LE003 3 

Work-Based Language Project, German GER4LE001 3 

Work-Based Language Project, Russian RUS4LE003 3 

Work-Based Language Project, Spanish SPA4LE002 3 

Work-Based Language Project, Swedish SWE4LE003 3 

Work Placement 

Work Placement PLA6LS003 30 

Bachelor's Thesis 

Bachelor's Thesis, Communication THE7LE001 15 

Bachelor's Thesis, Marketing THE7LE002 15 

Courses, foreign students 

Degree Programme for Multilingual Management Assistants 

Core studies Code Credits 

Compulsory core studies 


Basics of Accounting ACC1LE026A 4 


Administration 

ACC1LE026B 4 

Increasing Intercultural Awareness CUL1LE024 3 

Basics of Economics ECO1LE004 3 

Finnish Grammar and Linguistic Correctness FIN1LE001 3 

Systematic Information Gathering INF1LE001 3 



Environment 

INS1LE048 14 

Introduction to Business Administration INS1LE048A 7 

Management Assistant in the Organisation INS1LE048B 1 

Personal Computing INS1LE048C 4 


Communication 

INS1LE048D 2 

Introduction to Law LAW1LE019 3 



Elective core studies 



English Grammar ENG1LE015 3 

Basic Business English ENG1LE055 3 

Introduction to the Finnish Language 1 FIN4LE001 3 

Introduction to the Finnish Language 2 FIN4LE002 3




7.8.2009 

Finnish 3 FIN4LE003 3 




French Grammar FRE4LE060 3 



FRE4LE061 3 

German Grammar GER4LE064 3 

Spoken German in Business Interactions GER4LE065 3 






SPA4LE028 3 

Swedish Grammar SWE4LE027 3 

Spoken Swedish in Business Interactions SWE4LE047 3 




Developing Organisational Communication COM2LE046A 3 

Business Events and Etiquette COM2LE046B 2 

Business Event Project COM2LE046C 2 


Net Publishing COM2LE047A 3 

English on the Net COM2LE047B 1 

PR English ENG2LE050 3 

Spoken Communication in Business English ENG2LE064 3 

English Business Environment ENG2LE065 5 

English Business Documents ENG2LE065A 3 

Knowledge of the EU and the Economy ENG2LE065B 2 

Finnish Business Documents FIN2LE024 5 

Spoken Communication in Finnish FIN2LE025 4 


Documents 

INF2LE021 3 


Assistant 

SLF2LE077 3 


Strategic Management LEA2LE078 3 

Congress and Travel Arrangements LEA2LE079 3 

Basics of Administrative Law and Labour Law LAW2LE040 3 

Research Studies MET2LE026 4 


Methods 

MET2LE026A 3 

Academic Writing and Thesis Layout MET2LE026B 1 

Meeting Arrangements and Technique COM2LE052 3 

Profitable Small Business Management WOR2LE067 6 

Elective Professional Studies 


Communication 

COM4LE002 3 

Organisations and Publicity COM4LE099 3 

PR Chinese CHI4LE003 3




7.8.2009 


Chinese Business Environment CHI4LE005 5 

Introduction to the Chinese-speaking Areas CHI4LE005A 3 



Career in a French-speaking Environment FRE4LE063 5 

French Newspaper Texts FRE4LE063A 3 

French Working Environment FRE4LE063B 2 

PR French FRE4LE002 3 

French Business Communication FRE4LE004 3 

German Business Environment GER4LE069 5 

Economic Texts in German GER4LE069A 3 


Presentations 

GER4LE069B 2 

German Business Communication GER4LE002 3 

PR German GER4LE068 3 

Managing Marketing Networks MAR4LE064 3 

Managing Competitive Advantage MAR4LE065 3 



Career in a Russian-speaking Environment RUS4LE043 5 


Job Opportunities in Russian Trade RUS4LE043B 2 

Spanish Business Environment SPA4LE047 5 





Swedish Business Environment SWE4LE064 5 

Economic Texts in Swedish SWE4LE064A 3 

Oral Reports and Presentations in Swedish SWE4LE064B 2 

PR Swedish SWE4LE063 3 

Swedish Business Communication SWE4LE041 3 

Free-Choice Professional Studies 

Intercultural Awareness 2 CUL8LE025 4 

English Translation Workshop ENG8LE054 3 

European Studies ECO8LE001 7 

Cyrillic Word - processing and transliteration RUS8LE037 3 

Free-Choice Studies 



Chinese for Beginners CHI8LE004 6 

Intermediate Chinese CHI8LE005 3 

German for Beginners GER8LE050 6 

Intermediate German GER8LE020 3 

Russian-Finnish language and culture tandem RUS8LS070 3 

Work-Based Language Project, Chinese CHI4LE008 3 

Work-Based Language Project, English ENG2LE002 3 

Work-Based Language Project, French FRE4LE003 3 

Work-Based Language Project, German GER4LE001 3 

Work-Based Language Project, Russian RUS4LE003 3




7.8.2009 

Work-Based Language Project, Spanish SPA4LE002 3 

Work-Based Language Project, Swedish SWE4LE003 3 


Work Placement PLA6LS003 30 


Bachelor's Thesis, Communication THE7LE001 15 

Bachelor's Thesis, Marketing THE7LE002 15 

Recommended Study Schedule, 

Finnish students 

DP for Multilingual Management Assistants, Finnish 

students 

Code 

Credit 

points 

1st semester 30 

Business and multicultural communication 


Environment 

INS1LE048 -14 

Introduction to Business Administration* INS1LE048A 7 

Management Assistant in the 

Organisation* 

INS1LE048B 1 

Personal Computing* INS1LE048C 4 


Communication* 

INS1LE048D 2 


Assistant 

SLF2LE077 -3 

Study Planning 1 SLF2LE077EA 1 

Multicultural communication 

Finnish Grammar and Linguistic Correctness* FIN1LE001 3 

English Grammar* ENG1LE015 3 

Two of the following languages: 

French Grammar* FRE4LE060 3 

German Grammar* GER4LE064 3 



Swedish Grammar* SWE4LE027 3 

Knowledge and information expertise 

Systematic Information Gathering* INF1LE001 3 

*The course is offered only in autumn 

semesters 

2nd semester 30 

Business 

Basics of Economics* ECO1LE004 3 

Financial Administration and Reporting ACC1LE026 -8 

Basics of Accounting* ACC1LE026A 4 

Mathematics and Spreadsheets in 

Financial Administration* 

ACC1LE026B 4




7.8.2009 

Introduction to Law* LAW1LE019 3 


Assistant 

SLF2LE077 -3 



Increasing Intercultural Awareness* CUL1LE024 3 

Basic Business English* ENG1LE055 3 




Cultural Knowledge* 

FRE4LE061 3 

Spoken German in Business Interactions* GER4LE065 3 




SPA4LE028 3 

Spoken Swedish in Business Interactions* SWE4LE047 3 



*The course is offered only in spring semesters 

3rd semester 30 

Business 

Profitable Small Business Management* WOR2LE067 6 


Organisational Communication 1 COM2LE046 -7 

Developing Organisational 


COM2LE046A 3 

Business Events and Etiquette* COM2LE046B 2 

Business Event Project* COM2LE046C 2 

Finnish Business Documents* FIN2LE024 5 

PR English* ENG2LE050 3 



French Business Communication* FRE4LE004 3 

German Business Communication* GER4LE002 3 



Swedish Business Communication* SWE4LE041 3 

Free-choice Studies 3 


semesters 

4th semester 30 

Business 

Basics of Administrative Law and Labour 

Law** 

LAW2LE040 3 

Advanced studies 

Marketing:




7.8.2009 

Managing Marketing Networks* MAR4LE064 3 

Research Studies MET2LE026 -4 


Methods** 

MET2LE026A 3 


Spoken Communication in Finnish** FIN2LE025 4 


Net Publishing** COM2LE047A 3 

English on the Net** COM2LE047B 1 


Communication: 



COM4LE002 3 

Spoken Communication in Business English** ENG2LE064 3 




PR French** FRE4LE002 3 

PR German** GER4LE068 3 



PR Swedish** SWE4LE063 3 


* Advanced studies are elective, the student 

chooses one of them 

**The course is offered only in spring 

semesters 


Work Placement* PLA6LS003 30 

*During her/his work placement the student 

will secure a commission for her/his Bachelor's 

Thesis, and will have its topic and project plan 

approved. The Bachelor's Thesis is completed 

in one of the following specialisation areas: 

Communication THE7LE001 

Marketing THE7LE002 


Business 


Marketing: 

Managing Competitive Advantage* MAR4LE065 3 


Academic Writing and Thesis Lay-out** MET2LE026B 1 



Communication:




7.8.2009 

Organisations and Publicity* COM4LE099 3 

English Business Environment ENG2LE065 -5 

English Business Documents** ENG2LE065A 3 


Chinese Business Environment CHI4LE005 -5 

Introduction to the Chinese-speaking 

Areas 

CHI4LE005A 3 

Career in a French-speaking Environment FRE4LE063 -5 

French Newspaper Texts** FRE4LE063A 3 

German Business Environment GER4LE069 -5 

Economic Texts in German** GER4LE069A 3 

Career in a Russian-speaking Environment RUS4LE043 -5 


Spanish Business Environment SPA4LE047 -5 


Swedish Business Environment SWE4LE064 -5 

Economic Texts in Swedish** SWE4LE064A 3 



Documents** 

INF2LE021 3 

Bachelor's Thesis 9 

Gathering and Analysing Data 


*Advanced studies are elective, the student 

chooses the same alternative 

as in the 4th semester 

**The course is offered only in spring 

semesters 


Business 

Strategic Management* LEA2LE078 3 


Assistant 

SLF2LE077 -3 


Congress and Travel Arrangements* LEA2LE079 3 


Meeting Arrangements and Technique* SOM2LE052 3 


Knowledge of the EU and the Economy* ENG2LE065B 2 





French Working Environment* FRE4LE063B 2 


German-speaking Europe and Company




7.8.2009 


Job opportunities in Russian Trade RUS4LE043B 2 




Oral Reports and Presentations in 

Swedish* 

SWE4LE064B 2 


Report Writing and Presenting 

Maturity Test 



semesters 

Recommended Study Schedule, 

foreign students 

DP for Multilingual Management Assistants, foreign 

students 

Code 

Credit 

points 

1st semester 30 

Business and multicultural communication 


Environment 

INS1LE048 14 

Introduction to Business Administration* INS1LE48A 7 

Management Assistant in the Organisation* INS1LE048B 1 

Personal Computing* INS1LE048C 4 



INS1LE048D 2 


Assistant 

SLF2LE077 -3 





English Grammar* ENG1LE015 3 

One of the following languages: 

French Grammar* FRE4LE060 3 

German Grammar* GER4LE064 3 



Swedish Grammar* SWE4LE027 3 


Systematic Information Gathering* INF1LE001 3 

*The course is offered only in autumn semesters




7.8.2009 

2nd semester 30 

Business 

Basics of Economics* ECO1LE004 3 


Basics of Accounting* ACC1LE026A 4 


Administration* 

ACC1LE026B 4 

Introduction to Law* LAW1LE019 3 


Assistant 

SLF2LE077 -3 



Increasing Intercultural Awareness* CUL1LE024 3 


Basic Business English* ENG1LE055 3 




Cultural Knowledge* 

FRE4LE061 3 

Spoken German in Business Interactions* GER4LE065 3 




SPA4LE028 3 

Spoken Swedish in Business Interactions* SWE4LE047 3 


Producing Business Documents* INF1LE022 3 

*The course is offered only in spring semesters 

3rd semester 30 

Business 

Profitable Small Business Management* WOR2LE067 6 



Developing Organisational Communication* COM2LE046A 3 

Business Event and Etiquette* COM2LE046B 2 

Business Event Project* COM2LE046C 2 

Finnish 4 FIN4TF004 5 

PR English* ENG2LE050 3 



French Business Communication* FRE4LE004 3 

German Business Communication* GER4LE002 3 



Swedish Business Communication* SWE4LE041 3




7.8.2009 


*The course is offered only in autumn semesters 


Business 

Basics of Administrative Law and Labour Law** LAW2LE040 3 


Marketing: 

Managing Marketing Networks* MAR4LE064 3 



Methods** 

MET2LE026A 3 



Net Publishing** COM2LE047A 3 

English on the Net** COM2LE047B 1 





COM4LE002 3 


Spoken Communication in Business English** ENG2LE064 3 




PR French** FRE4LE002 3 

PR German** GER4LE068 3 



PR Swedish** SWE4LE063 3 


* Advanced studies are elective, the student 

chooses one of them 

**The course is offered only in spring semesters 


Work Placement* PLA6LS003 30 

*During her/his work placement the student 

will secure a commission for her/his Bachelor's 

Thesis, and will have its topic and project plan 

approved. The Bachelor's Thesis is completed in 

one of the following specialisation areas: 

Communication THE7LE001 

Marketing THE7LE02 


Business




7.8.2009 


Marketing: 

Managing Competitive Advantage* MAR4LE065 3 


Academic Writing and Thesis Lay-out** MET2LE026B 1 




Organisations and Publicity* COM4LE099 3 



English Business Documents** ENG2LE065A 3 



Introduction to the Chinese-speaking Areas CHI4LE005A 3 


French Newspaper Texts** FRE4LE063A 3 


Economic Texts in German** GER4LE069A 3 






Economic Texts in Swedish** SWE4LE064A 3 



Documents** 

INF2LE021 3 


Gathering and Analysing Data 


*Advanced studies are elective, the student 

chooses the same alternative as in the 4th 

semester 

**The course is offered only in spring semesters 


Business 

Strategic Management* LEA2LE078 3 


Assistant 

SLF1LE077 -3 


Congress and Travel Arrangements* LEA2LE079 3 


Meeting Arrangements and Technique* COM2LE052 3 

Finnish 7 FIN4LE007 5




7.8.2009 


Study Paths 

Students in the degree programme specialise in either Communication or Marketing. Courses in 

these advanced professional studies are arranged only if enough students sign up for each course in 

question. 

Communication 

Knowledge of the EU and the Economy* ENG2LE065B 2 





French Working Environment* FRE4LE063B 2 



Presentations* 

GER4LE069B 2 


Job opportunities in Russian Trade RUS4LE043B 2 




Oral Reports and Presentations in Swedish* SWE4LE64B 2 


Report Writing and Presenting 

Maturity Test 


*The course is offered only in autumn semesters 

The objectives of compulsory communication studies are that students: 

• have familiarised themselves with research and models of organisational communication 

• are aware of the structures and practices of organisational communication 

• are media literate and source critical 

• know how to communicate and transform information into a format suitable to the 

recipient 

• know how to manage publicity 

• know how to plan and develop organisational communication 

• are able to work efficiently in cooperation with various stakeholders in the communications 

network 

• have the skills to organise corporate events 

• are proficient in the various tools used in organisational communications. 

A further objective is that students have a basic understanding of Finnish, European and other 

cultures. Students should be aware of how culture influences thought and communication 

practices, and have the skills required to work in multi-cultural organisations and networks. 

The elective, advanced studies in communication, i.e. Assessing and Planning Organisational


7.8.2009 

DP for Multilingual Management Assistants — HAAGA-HELIA ammattikorkeako... Page 24 of 27 

Marketing 

Credit Code Semester 

Communication 3 cr and Organisations and Publicity 3 cr, are taught in English. Students who 

major in communication are encouraged to take free-choice studies not only from their own degree 

programme but also from the ASSI, HELLI and LIIBBA and also other degree programmes in 

HAAGA-HELIA. Students broaden their communication expertise through free-choice studies as 

well as through a thesis on topic in communication. 

Communication 

Credit 

points Code Semester 

Compulsory Studies 


Communication 

2 INS1LE048D 1 

Increasing Cultural Awareness 3 CUL1LE024 2 

Organisational Communication 1 8 COM2LE046 3 


Meeting Arrangements and Technique 3 COM2LE052 7 

Elective Studies 

Assessing and Planning in Organisational 

Communication 

3 COM4LE002 4 

Organisations and Publicity 3 COM4LE099 6 

Free-choice Studies 

Talousviestintä 3 COM8LS066 4-7 

Julkaisun tekeminen ja kuvankäsittely 3 COM8LS041 4-7 

Liibba and Helli, eg: 

Euroopan talous- ja kulttuurihistoria 3 CUL4LL021 4-7 

Suomen talous- ja kulttuurihistoria 3 CUL4LL015 4-7 

Venäjän kaupan ja kulttuurin moduuli 15 IBU4LL014 4-7 

Deutsche Unternehmenskultur 3 IBU4LL017 4-7 

Media, Communication & Culture 3 COM4LI094 1-7 


Assignments in Communication 30 PLA6LS003 5 


Bachelor's Thesis in Communication 15 THE7LE001 6-7 

Marketing 

The objectives of compulsory marketing studies are that students: 

• know how to act in all situations with a customer orientation 

• are knowledgeable of marketing tools and know how to apply them in practice 

• are aware of the special characteristics of the marketing of services, the marketing planning 

process, and have the ability to work with different players in the marketing planning field 

• are able to analyse marketing from the strategic perspective 

• understand the importance of internal marketing, especially in specialist organisations 

• understand how their own expertise can be commercialised. 

Students broaden their expertise in marketing by taking elective, advanced studies in marketing: 

Managing Marketing Networks 3 cr and Managing Competitive Advantage 3 cr. These courses are 

taught in English. Students who major in marketing are encouraged to take free-choice studies not 

only from their own degree programme but also from the HELLI and LIIBBA offering, e.g. in 

market research or marketing communications, in order to build their expertise prior to thesis 

work.




7.8.2009 

points 


Introduction to Business Administration 7 INS1LE048 1 

Profitable Small Business Management 6 WOR2LE067 3 


Managing Marketing Networks 3 MAR2LE064 4 

Managing Competitive Advantage 3 MAR2LE065 6 


Helli and Liibba courses eg: 

Verkkomarkkinointi 3 MAR4LL058 4-7 

Markkinointitutkimus 5 MAR4LL016 4-7 

Palvelujen markkinointi 5 MAR4LL063 4-7 

Markkinointiviestintä 5 MAR4LL061 4-7 

Sales and Purchasing 9 MAR4LI014 4-7 

Event and Relationship Marketing 9 MAR4LI015 4-7 

Marketing Research 5 MAR4LI017 4-7 

Managing Global Brands 12 MAR4LI054 5-7 


Assignments in Marketing 30 PLA6LS003 5 


Bachelor's Thesis in Marketing 15 THE7LE002 6-7 

Personal Study Plan 

Professional Development of a Management Assistant and PSP 

Compulsory degree programme studies include the Professional Development of a Management 

Assistant (SLF2LE077, 3 cr) course, during which students are given career planning support by a 

student councellor. This course provides students with support in the planning of their studies. In 

particular students will 

• understand the structure of their degree programme and the prerequisites for graduation 

• understand their role as a polytechnic student 

• be able to plan and monitor the progress of their studies on their way to becoming a 

professional management assistant 

• aim to graduate after 3 1/2 years of study 

For this course, students compile three different versions of their personal study plans (PSP1, 

PSP2, and PSP 3) during different phases of their studies. In their personal study plans, students 

consider: 

• the progress of their language studies (e.g. how compulsory courses are supported by freechoice 

studies, or the study of an extra language) 

• the progress of their free-choice studies (total 20 cr / 26 cr) 

• their advanced professional studies (marketing, communication) 

• student exchange abroad, work placement abroad, or other studies that support 

international awareness. It is strongly recommended that students engage in student 

exchange or work placement in another country. 

• the education and professional growth in the management assistant area 

• career plans




7.8.2009 

During the course students also compile their own portfolio, which they can use to display their 

expertise in management assistance (multicultural communication, information and business 

expertise) during job search. 

Specialisation Areas 

Students in the degree programme specialise in either Communication or Marketing. Courses in 

these advanced professional studies are arranged only if enough students sign up for each course in 

question. 

Communication 

The objectives of compulsory communication studies are that students: 

• have familiarised themselves with research and models of organisational communication 

• are aware of the structures and practices of organisational communication 

• are media literate and source critical 

• know how to communicate and transform information into a format suitable to the 

recipient 

• know how to manage publicity 

• know how to plan and develop organisational communication 

• are able to work efficiently in cooperation with various stakeholders in the communications 

network 

• have the skills to organise corporate events 

• are proficient in the various tools used in organisational communications. 

A further objective is that students have a basic understanding of Finnish, European and other 

cultures. Students should be aware of how culture influences thought and communication 

practices, and have the skills required to work in multi-cultural organisations and networks. 

The elective, advanced studies in communication, i.e. Assessing and Planning Organisational 

Communication 3 cr and Organisations and Publicity 3 cr, are taught in English. Students who 

major in communication are encouraged to take free-choice studies not only from their own degree 

programme but also from the ASSI, HELLI and LIIBBA. Students broaden their communication 

expertise through free-choice studies as well as through a thesis on topic in communication. 

Communication 

Credit 

points Code Semester 



Communication 

2 INS1LE048D 1 

Increasing Cultural Awareness 3 CUL1LE024 2 



Meeting Arrangements and Technique 3 COM2LE052 7 


Assessing and Planning in Organisational 

Communication 

3 COM4LE002 4 

Organisations and Publicity 3 COM4LE099 6 


Talousviestintä 3 COM8LS066 4-7 

Julkaisun tekeminen ja kuvankäsittely 3 COM8LS041 4-7 

Liibba and Helli, eg:




7.8.2009 

Euroopan talous- ja kulttuurihistoria 3 CUL4LL021 4-7 

Suomen talous- ja kulttuurihistoria 3 CUL4LL015 4-7 

Venäjän kaupan ja kulttuurin moduuli 15 IBU4LL014 4-7 

Deutsche Unternehmenskultur 3 IBU4LL017 4-7 

Media, Communication & Culture 3 COM4LI094 1-7 


Assignments in Communication 30 PLA6LS003 5 


Bachelor's Thesis in Communication 15 THE7LE001 6-7 

Marketing 

The objectives of compulsory marketing studies are that students: 

• know how to act in all situations with a customer orientation 

• are knowledgeable of marketing tools and know how to apply them in practice 

• are aware of the special characteristics of the marketing of services, the marketing planning 

process, and have the ability to work with different players in the marketing planning field 

• are able to analyse marketing from the strategic perspective 

• understand the importance of internal marketing, especially in specialist organisations 

• understand how their own expertise can be commercialised. 

Students broaden their expertise in marketing by taking elective, advanced studies in marketing: 

Managing Marketing Networks 3 cr and Managing Competitive Advantage 3 cr. These courses are 

taught in English. Students who major in marketing are encouraged to take free-choice studies not 

only from their own degree programme but also from the HELLI and LIIBBA offering, e.g. in 

market research or marketing communications, in order to build their expertise prior to thesis 

work. 

Marketing 


Credit 

points Code 

Semester 

Introduction to Business Administration 7 INS1LE048 1 

Profitable Small Business Management 6 WOR2LE067 3 


Managing Marketing Networks 3 MAR2LE064 4 

Managing Competitive Advantage 3 MAR2LE065 6 


Helli and Liibba courses eg: 

Verkkomarkkinointi 3 MAR4LL058 4-7 

Markkinointitutkimus 5 MAR4LL016 4-7 

Palvelujen markkinointi 5 MAR4LL063 4-7 

Markkinointiviestintä 5 MAR4LL061 4-7 

Sales and Purchasing 9 MAR4LI014 4-7 

Event and Relationship Marketing 9 MAR4LI015 4-7 

Marketing Research 5 MAR4LI017 4-7 

Managing Global Brands 12 MAR4LI054 5-7 


Assignments in Marketing 30 PLA6LS003 5 


Bachelor's Thesis in Marketing 15 THE7LE002 6-7

DP in Business Information Technology — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-busines... 


7.8.2009 

Degree Programme in Business 

Information Technology 

Introduction and General Information 

The Degree Programme in Business Information Technology consists of 210 credit points. 

Graduates of the Programme attain the title of Bachelor of Business Administration (BBA) or the 

Finnish title of tradenomi. The length of the studies is 3.5 years. English is the working language of 

the programme. 

The Degree Programme in Business Information Technology provides practical professional skills 

combined with a strong theoretical basis. Additionally the training offers general skills needed in 

expert duties, such as co-operation and communication skills, initiative and ability to work 

independently. The graduates' working language is English and they have the skills and the 

experience to work in multi-cultural teams and projects. 

Our Mission and Vision 

Today businesses and ICT businesses are international by default. Goods and services are 

developed and delivered globally. It is possible to deliver and use all data and information 

worldwide right after it has emerged. Today companies operate worldwide and even small and 

medium size businesses in ICT field have international customers in addition to domestic ones. 

Businesses are constantly looking for new opportunities. They seek new ways to create business, 

and develop new architectural structures for both to business and ICT operations. The usage of 

information systems has changed rapidly from bespoke systems to packaged solutions which 

require a new kind of knowledgebase and competencies from ICT professionals. 

The close and seamless alignment between business strategies, business processes, ICT strategies 

and ICT processes is the key for all successful firms and public organizations. ICT is growing up 

from its supportive role to an enabling role. This role transition causes effects also to the whole ICT 

education. 

BITe Mission 

• Bite’s mission is to offer motivating learning environment in which dynamic and talented 

students grow to face the changing international business environment as ICT-specialists. 

• The learning environment enhances the learning and working of both students and staff. 

The students and staff together develop knowledge and skills in an open, multicultural 

learning environment. 

• ICT specialists are able to recognize and evaluate needs for development in their 

surroundings and in their own skills. They manage both business processes and information 

systems and know how to develop them. 

• The international degree programme holds growing networks both in Finland as well as 

abroad. Networks comprise students, educational institutes, public organizations and 

companies. 

• The business environment comprises Finnish and international companies and 

organizations which utilize possibilities of information and communication technologies in 

their own and their customers' business development. 

BITe Vision 

Bite is a leading UAS ICT degree programme, a forerunner in its field, where top motivated




7.8.2009 

international students pursue their studies. Bite is open, dynamic, and constantly developing 

working environment, creating new competence to business operations and information systems in 

close collaboration with the surrounding businesses and educational institutes. 

• Bite has established itself as dynamic, multicultural, modern and individual degree 

programme both in Finland as well as abroad. A mix of domestic and international students 

builds up the group of Business Information Technology students studying in English. 

• Bite students are both business and information systems oriented. Innovative and achieving 

students possess wide knowledge and skills of both ICT and business processes. 

Internationality shows itself through ways of thinking and communication skills. 

• The students and teachers view their work motivating and challenging. The open working 

environment advances workable practices, sharing of knowledge and internationality. 

• Surroundings are formed by companies engaged in international business, and other 

dynamic and leading organizations and educational institutes. Collaboration in practice 

brings the working life knowledge as a central element to learning processes. 


ICT is playing an important and growing role in the search for new business opportunities. New 

business models and solutions, based on ICT enablement, can produce tremendous changes in the 

ways how future oriented companies and public organizations operate. New applications and 

service areas will emerge continuously. Applications and services often include and use several 

kinds of data; text, numbers, pictures, video and voice, and they can reshape the whole structure of 

how business operations are done. A BBA from Business Information Technology Programme is 

capable to work either in ICT user organizations or in ICT services companies as an expert in 

her/his field. 

A graduate from this programme manages the overall development process of ICT systems and is 

able to work effectively in this field, in which more accurate on-line information is gathered from 

various places and equipments. The graduate can participate in business process development and 

can support decision makers to make justified decisions regarding packaged application selection, 

implementation and usage. 

While new ICT business solutions rely on legacy knowledge of the core ideas of software 

engineering the focus is gradually shifting towards business services development where analysis, 

design, programming, and application productions skills still are paramount. 

Objectives of study paths 

Business IT Consultant’s Study Path educates students for ICT consulting profession. These 

consultants will work either with internal or external customers to create and develop ideal 

business solutions. Professional profile focuses on good communication skills, deep knowledge of 

ICT infrastructure, architectures and applications. Based on these skills graduates are able to create 

effective and optimal system solutions for business needs. Graduates understand and can enhance 

both human and organizational change processes when new applications are implemented and 

they know how to train and support users. 

Web Application Developer’s Study Path educates students to develop Internet based 

business applications. The aim is that graduates are capable to understand various business needs, 

can translate them into system requirements and are able to design and program effective, user 

friendly and thoroughly tested applications. They can create secure and reliable applications and 

they have skills and knowledge for training and supporting the system users.




7.8.2009 


DP 

Degree Programme in Business Information Technology 

Credit 

points 

Foreign Students 


Compulsory Core Studies 74 

Orienting Studies 2 

General IT Studies 5 

Web Application Development Studies 22 

Business IT Studies 15 

Architectures and Networks Studies 12 

Business mathematics 4 

Culture Studies 3 

Research Report 5 

English Language Studies 6 

Elective Core Studies 18 

Finnish Language and Communication Studies 18 

Professional Studies 58 

Compulsory Professional Studies 24 

Information System Development Studies 24 

Elective Professional Studies 30 

Web Application Developer, Elective Studies 30 

Business IT Consultant, Elective Studies 30 

Free Choice Professional Studies 4 

Free Choice Studies 15 


Thesis 15 

Total 210 


Credit 

points 

Finnish Students 


Compulsory Core Studies 74 

Orienting Studies 2 

General IT Studies 5 

Web Application Development Studies 22 

Business IT Studies 15 

Architectures and Networks Studies 12 

Business mathematics 4 

Culture Studies 3 

Research Report 5 

English Language Studies 6 

Elective Core Studies 9 

Finnish Language and Communication Studies 9 


Compulsory Professional Studies 24




7.8.2009 

Information System Development Studies 24 

Elective Professional Studies 30 

Web Application Developer, Elective Studies 30 

Business IT Consultant, Elective Studies 30 

Free Choice Professional Studies 4 

Free Choice Studies 24 


Thesis 15 

Total 210 

Note on Free Choice Studies 

The amount of free choice studies is 15 credit points for foreign students and 24 for Finnish 

students. This is due to the differences in language studies. Students whose mother tongue is 

Finnish and who have completed Finnish upper secondary education or the Finnish Matriculation 

examination have language and communication studies for 9 credit points. Foreign students have 

language and communication studies for 18 credit points. 

For Finnish students it is strongly recommended that they take additional foreign language studies 

to cover the difference of 9 credit credit points compared to foreign students' language studies. 

Curriculum 

In the DP in Business Information Technology core studies are completed to provide a solid 

foundation for the further development of knowledge and skills. Those skills are then further 

developed by through elective professional studies and work placement. This process is augmented 

by elective studies and culminates in the thesis. 

Core Studies (92/83 credit points) 

• Basic knowledge and skills in computer systems, operating systems, data communications, 

systems development and implementation, and database systems 

• Basic knowledge and skills in business administration 

• Studies in communication, Finnish, other languages and cultures, teamwork, mathematics, 

and statistics 

• Completed typically during the first four semesters 

Compulsory professional Studies (24 credit points) 

When core studies are completed, it is possible to study one or two semesters abroad. Compulsory 

Professional Studies include also 24 cr of Information System Development Studies. 

Elective Professional Studies (30 credit points) 

• Students can choose professional studies courses totalling 30 cr 

• The objective of Elective Professional Studies is to train the programme's students into 

highly skilled specialists in systems development 

• Studied typically during the 4th, 5th, and 6th semester 

Free-choice Studies (19/28 credit points) 

These studies support and augment the skills and knowledge of the student.




7.8.2009 

Finnish students are strongly recommended to take additional foreign language studies to cover the 

difference of 9 credit credit points compared to foreign students' language studies. 

Work Placement (30 credit points) 

Work placement is mandatory for all students and is subject to the conditions below. 

• Work placement requires 100 working days without interruption. 

• Work placement can involve any IT work that enhances the student's studies. 

• The main objective is to help students become familiar with practical IT applications, as 

well as assist them in developing and managing the IT needs of their work placement 

organisation. 

• Work placement can take place in HAAGA-HELIA's Business Incubator for students in the 

IT entrepreneur study path. 

Bachelor's Thesis (15 credit points) 

The thesis is the final piece of work in which the student demonstrates and applies the practical 

and theoretical skills s/he has acquired during her/his studies. The thesis: 

• Is usually a project done in cooperation with a firm or other organisation 

• Is either an individual or a pair effort 

• Is a project in information systems development or a research study. 

Courses 


Core studies Code 

Orientation to Studying In HAAGA-HELIA INS1TF001 2 

HAAGA-HELIA Tools INS1TF003 5 

Introduction to Business and Business Processes BUS1TF001 5 

Business Process Design and Modelling BUS1TF002 5 

Intercultural Awareness CUL1TF001 3 

Basics of Computers DAT1TF010 4 

Managing User Workstation DAT1TF011 5 

Building a Server Environment DAT1TF012 3 

English 2 ENG1TF001 2 





Introduction to Web Site Development ITP1TF001 5 

Introduction to Programming ITP1TF011 5 

Developing a Web Application ITP1TF012 12 

Developing an e-Business Application ITP1TF013 12 

Business Mathematics MAT1TF002 4 

Ruotsin tasokoe SWE1TD061 0 

Managing Business Information Systems Develpoment SYS1TF010 5 

Information System Development Project SYS1TF080 12




7.8.2009 



Business IT Report INS2TF010 5 

Elective professional studies 

Business IT Consultant, elective professional 

studies 

ERP Application and Business Process Development SYS4TF070 6 

Supply Chain Management Processes BUS4TF004 6 

Financial and Management Accounting Processes 6 

Corporate and IT Security SYS8TF010 5 

Introduction to IT Strategic Thinking 6 

Web Application Developer, elective 

professional studies 

Advanced Web Technologies ITP4TF014 6 

Corporate and IT Security SYS8TF010 5 

Database Project ITP8TF005 6 

Software QA and Testing ITP4TF499 5 

Development Environments and Platforms ITP4TF015 6 

Elective language studies 

Finnish and Communication 1 COM4TF001 3 


IT Swedish SWE4TF044 3 

Introduction to the Finnish Language 1 FIN4TF001 3 






Spoken Finnish FIN8TF100 3 

Other elective professional studies 

Business Case Development and Application Selection 6 

Project and Programme Management BUS8TF006 6 

SAP R/3 Business Application and Business 

Development 

SYS8TF139 7 

Linux Basics DAT8TF063 3 

Usability & Prototyping 8 

Customer Relationship Management Processes BUS8TF008 6 

SW Product Life Cycle Management 6 

Web Security SYS8TF011 5 


DB2 9 Fundamentals ITP8TF290 2 

English Level Course 3 

Ruotsin kielioppi ja rakenteet 

SWE8TD062




7.8.2009 

Work placement 

Thesis 

PLA6TF001 30 

Recommended Study Schedule 

Degree Programme in Business Information 

Technology 

1. semester 

Code 

Orientation to Studying In HAAGA-HELIA INS1TF001 2 

HAAGA-HELIA Tools INS1TF003 5 

Introduction to Business and Business 

Processes 

BUS1TF001 5 

Intercultural Awareness CUL1TF001 3 

Introduction to Web Site Development ITP1TF001 5 

Introduction to Programming ITP1TF011 5 

Ruotsin tasokoe SWE1TD061 0 

English Level Course ENG8TF003 3 

Ruotsin kielioppi ja rakenteet SWE8TD062 3 

Non-Finnish speakers 



Finnish speakers 


2. semester 

Basics of Computers DAT1TF010 4 


Developing a Web Application ITP1TF012 12 

Managing Business Information Systems 

Development 

SYS1TF010 5 





IT Swedish SWE4TF044 3 

3. semester 

Business Process Design and Modelling BUS1TF002 5 

Managing User Workstation DAT1TF011 5 


Developing an e-Business Application ITP1TF013 12 






4. semester 

Building a Server Environment DAT1TF012 3 


Business IT Report INS2TF010 5 

ECTS 

credits




7.8.2009 

Business Mathematics MAT1TF002 4 

Information System Development Project SYS1TF080 12 


Advanced Web Technologies ITP4TF014 6 

ERP Application and Business Process 

Development 

SYS4TF070 6 

5. semester 

Work Placement PLA6TF001 30 

6. semester 



Business IT Consultant, elective professional 

BUS4TF003 

studies 

24 

Web Application Developer, elective 

professional studies 

ICT4TF003 24 

7. semester 


Thesis PLA6TF001 

Study Paths 

Studies during semesters 1 - 3 are compulsory. It is strongly recommended that students follow the 

curriculum given. Moreover, the course timetables are designed according to the curriculum for 

each semester. 

Students may choose their study paths from the 4th semester onwards. 

Business IT Consultant’s Study Path educates students for ICT consulting profession. These 

consultants will work either with internal or external customers to create and develop ideal 

business solutions. Professional profile focuses on good communication skills, deep knowledge of 

ICT infrastructure, architectures and applications. Based on these skills graduates are able to create 

effective and optimal system solutions for business needs. Graduates understand and can enhance 

both human and organizational change processes when new applications are implemented and 

they know how to train and support users. 

Web Application Developer’s Study Path educates students to develop Internet based 

business applications. The aim is that graduates are capable to understand various business needs, 

can translate them into system requirements and are able to design and program effective, user 

friendly and thoroughly tested applications. They can create secure and reliable applications and 

they have skills and knowledge for training and supporting the system users. 


The student drafts his/her Personal Study Plan according to the guidelines supplied by the degree 

programme. This process starts in the first semester. In the plan the student plans out his/her 

elective studies. See also Study Paths.

DP in Experience and Wellness Management — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-experie... 


7.8.2009 

Orientation 

coming 

Performing 

coming 

Basics of Operations 

coming 

Understanding Consumers 

coming 

Scanning the Environment 

coming 

Solving and innovating 

coming 

Concept Development 

coming 

Business Dynamics 

coming 

Managing People 

coming 

Managing Wellness 

coming 

Curriculum

DP in Experience and Wellness Management — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-experie... 


7.8.2009 

coming 

Changing and transforming 

coming 

Optional Block Course 

coming 

Free Electives 

coming 

Thesis 

coming 

DP in Experience and Wellness 


coming

DP in Hotel, Restaurant and Tourism Management — HAAGA-HELIA ammattikorke... 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-hotel-re... 


7.8.2009 

Degree Programme in Hotel, 

Restaurant and Tourism Management 


The main educational goal of the degree programme in hotel, restaurant and tourism management 

is to prepare students for international hospitality management careers and to develop adult 

students further in their international hospitality management careers. 

Graduates will gain a solid foundation for jobs ranging from advisory jobs to consulting, product 

and ser-vice development, sales and marketing, education and research experts. The international 

hospitality industry needs now and in the future professionals with a life long learning desire and 

benchmarking skills. 

The jobs range from advisory jobs to consulting, product and service development, sales and 

marketing, education and research experts. The programme will provide a solid basis for understanding 

the international working environment. The international hospitality industry needs 

now and in the future professionals with a life-long learning desire and benchmarking skills. 



The English speaking Degree Programme in Hotel, Restaurant and Tourism Management consists 

of 210 credits (cr). Duration of the programme is 3,5 years. 

The concentration studies start during the spring of the second year studies and continue in the 

alternative module in the 3rd year. Four eight-week thematic entities form each academic study 

year. 

The programme studies require active attendance and participation in classes. The courses are 

organised only once during the academic year. Studies consist of lectures in the classroom, 

individual study, group assignments and team projects. Part of the studies is delivered via vir-tual 

learning platform. At the end of each theme there will be a hospitality industry related project. 

Curriculum 

Courses 

Degree Programme in Hotel, Restaurant and Tourism Management




7.8.2009 

Code 

Learning and Personal Development RIN3RB100 3 

Language Studies 

French, elementary 1 FRE4RH201 3 

French, elementary 2: Palvelutilanteet FRE4RH202 3 

Communication écrite et orale FRE4RH301 

Le français de l´hôtellerie, de la 

restauration et du tourisme 

FRE4RH302 3 

Deutsch, elementary 1 GER4RH201 3 

Deutsch, elementary 2: Palvelutilanteet GER4RH202 3 

Mündliche und schriftliche 

Kommunikation 

GER4RH301 3 

Deutsch im Hotel, Restaurant and 

Tourismus 

GER4RH302 3 

Hotell-, restaurang och turismsvenska RAS1RH003B 3 

Svenska i arbetslivet RAK2RH006D 3 

Basics of Finnish ROE1RB002Z 3 

Finnish for Hospitality Industry RPB2RB007Z 3 

Finnish in Business RSP1RB005A 3 

Basic Studies 

1. theme SERVICE SKILLS RSS1RB001 15 

Principles of Marketing RSS1RB001A 3 

Basics of Travel and Tourism Industry RSS1RB001B 3 

English Written and Oral Communication RSS1RB001C 3 

Computing Skills RSS1RB001D 3 

Basics of Business Mathematics RSS1RB001E 3 

2. theme OPERATIONAL ENVIRONMENT ROE1RB002 15 

Basics of Human Behaviour ROE1RB002A 3 

English for the Hotel, Restaurant and 

Tourism Industry 

ROE1RB002B 3 

Basics of Food Production ROE1RB002C 3 

Basics of Restaurant Services ROE1RB002D 3 

Safety of Food Products ROE1RB002E 3 

CUSTOMER RELATIONSHIP 

3. theme 

MANAGEMENT 

RCR1RB003 12 

Customer Relationship Management RCR1RB003A 3 

Accounting and Controlling RCR1RB003C 3 

Commercial Law RCR1RB003D 3 

Front Office Operations RCR1RB003E 3 

5. theme SERVICE PROCESS RSP1RB005 15 

Finnish in Business RSP1RB005A 3 

Co-operation in the Service Industry RSP1RB005B 3 

Comprehensive Quality Assurance RSP1RB005C 3 

Restaurant Service Processes RSP1RB005D 3 

Food Production Processes RSP1RB005E 3 


CUSTOMER ORIENTED 

6. theme 

DEVELOPMENT 

RCO2RB006 12 

Services Marketing RCO2RB006A 3 

Credits




7.8.2009 

Cost and Profit planning RCO2RB006B 3 

Entrepreneurship RCO2RB006C 3 

Nutrition and Special Diets RCO2RB006E 3 

7. theme PROFITABLE BUSINESS UNIT RPB2RB007 15 

Founding a Company and Starting 

Business Operations 

RPB2RB007A 3 

Budgeting and Evaluating Financial 

Performance 

RPB2RB007B 3 

Well-being at Work RPB2RB007C 3 

Management of Restaurant Operations RPB2RB007D 3 

Accomodation Business RPB2RB007E 3 

8. theme MANAGEMENT OF BUSINESS UNIT RMB2RB008 15 

Managing Teams & Leading People RMB2RB008A 3 

Labour Law RMB2RB008B 3 

Research Methods RMB2RB008D 3 

Management of Tourism Operations RMB2RB008E 3 

Supervising Lodging Operations RMB2RB008K 3 

Travel Management/Porvoo Unit RMB2RB008L 3 

10. theme STRATEGIC MANAGEMENT RSM3RB010 15 

Strategic Management RSM3RB010A 3 

Strategic Marketing RSM3RB010B 3 

Principles of Economics RSM3RB010C 3 

E-business RSM3RB010D 3 

Managing Hotel Business operations RSM3RB010K 3 

Travel Management/Porvoo Unit RSM3RB010L 3 

12. theme PROFITABLE COMPANY RPC3RB012 12 

Human Resources Management RPC3RB012A 3 

Business Planning RPC3RB012B 3 

Capital Budgeting and Taxation RPC3RB012C 3 

Responsible Business Operations RPC3RB012D 3 

Alternative Modules 

HOTEL MANAGEMENT RHM4RB011 12 

Concept Based Product Development RHM4RB011A 3 

Hotel Distribution Channel Management RHM4RB011B 3 

Management of Accommodation 

Operations 

RHM4RB011C 3 

3 

TRAVEL MANAGEMENT RTM4RB011 12 

Travel Management/Porvoo Unit RTM4RB011A 3 

Travel Management/Porvoo Unit RTM4RB011B 3 

Travel Management/Porvoo Unit RTM4RB011C 3 


Placement in the Industry RWP6RB004A 10 

Summer Placement RWP6RB004B 10 

Advanced Placement in the Industry RWP6RB009A 10 

Thesis 

Seminar RRD7RB001A 3 

Thesis RRD7RB001B 12




7.8.2009 


Study Paths 

Personal Study Plan

DP in International Business, Helsinki Pasila — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-internat... 


7.8.2009 

Degree Programme in International 

Business 

HAAGA-HELIA’s International Business Programme in Pasila provides the students with the 

theoretical and practical know-how necessary to operate and succeed in the continuously changing 

global business-to-business services environment. Learning strategies used are student-focused, 

designed to empower them to develop their own personal potential, to work cooperatively with 

others, and to analyse and solve problems critically and reflectively. The study methods used and 

the contents of the curriculum strongly support students’ employability. 

The annual intake for the Programme is 102 students. 40 applicants are admitted for studies 

starting in spring and 62 applicants for studies starting in autumn. The graduates receive the title 

of Bachelor of Business Administration (BBA) and the Finnish title of tradenomi. The language of 

instruction is English. 


The Degree Programme in International Business provides students a business education 

corresponding to the demands of the rapidly and continuously changing global business 

environment. Students individually focus on international business, marketing, accounting, finance 

and languages according to their personal preferences within the programme structure. As a result 

of a close corporate cooperation during their studies, the graduates are able to efficiently work in 

teams, and to analyse and solve problems both critically and reflectively. They are initiativelearners 

with the goal to create their own individual professional path in international business. 

Modes of Study 

Our programme focuses on interactive and participative learning. One of the corner stones in the 

International Business Programme is a learning strategy called problem based learning (PBL). 

Various subjects are integrated into challenging learning tasks covering authentic business 

problems, especially so in the three first semester studies. Students achieve a deeper understanding 

of the subject matter, apply their knowledge to real-life business challenges and develop the 

problem-solving, critical thinking and communication skills necessary to succeed in today's 

business environment. Students must command the English language both orally and in writing 

fluently in order to successfully complete their course work run by the PBL approach. They have to 

be active information seekers and ready to share their knowledge with other students in tutorials 

and multi-cultural project teams. In addition, also case studies, projects and traditional lectures are 

used as modes of studies. 

Finnish students must either complete a work placement abroad or study in a foreign partner 

institution to gain experience of living in another cultural setting. This is an option for foreign 

degree students. 



Degree Programme in International Business 

Credit 

points 


Compulsory core studies 79




7.8.2009 

Orientation to the International Business 13 

Establishing a Business 24 

Going International 26 

Data Processing 6 

Business Mathematics 4 

Quantitative Methods for Business 6 


Modern languages * 24 



Strategies in International Business 8 


A job-based project course must be included min. 9 



Thesis 15 

Total 210 

*) The Swedish course "Företaget på den nordiska marknaden" is compulsory for the Finnish 

students who have completed secondary level education in Finland and for international students it 

is compulsory to study 6 credits Finnish language. 

At least one semester of studies abroad or Work Placement abroad is compulsory for Finnish 

students and an option for all the students. 

The studies last 3,5 years, which are divided into seven semesters. During the first three semesters 

the students study compulsory core studies and elective core studies. 

In the fourth and fifth semester, students may individually select 39 credits of professional studies, 

either focusing on a specific area or acquiring a broader view of business. Free-choice studies 

enable the students to include 15 credit points of university of applied sciences/polytechnic or 

university level studies from any area into their degree. 

After 120 credit points the mandatory half-year work placement gives students the opportunity to 

get experience and create a contact network in their own specialisation area. 

The course Strategies in International Business and the Bachelor's Thesis are compulsory parts of 

the BBA degree and are normally completed during the last semesters of the studies. 

Networking 

A university of applied sciences is an educational institution whose primary goal is to educate 

people who will function in, and be leaders of, the proactive organizations of the future. Therefore, 

the educational processes should prepare learners to function in such organizations. The Problem- 

Based Learning (PBL) approach is one means to this end. 

The PBL approach more accurately meets the demands for working skills sought by employers 

nowadays than those learned through the teacher-centered approach. 

Presently, working environments increasingly emphasize the ability to be both highly selfmotivated 

and capable to competently work with others to achieve project goals. Self-motivation 

and cooperation are key components in the PBL approach therefore those persons trained in this 

manner will likely make a smoother transition to similar situations awaiting them in the working 

world.




7.8.2009 

A proactive education programme, including the PBL approach, networks and draws upon different 

areas in the learning process with the following desired outcomes: 

• A holistic understanding of business and the environment in which business functions. 

• A degree of technical expertise. 

• Knowledge and the ability to effectively apply it. 

• A proactive orientation with the ability and self-confidence to take initiative and function 

independently with limited direction. 

• The ability to tolerate ambiguity and the ability and self-confidence to clarify one's own role 

through normal interaction with others, internal and external to the organization. 

• The ability to manage self - time, stress, resources, priorities. 

• Communication skills, with particular emphasis on the ability to communicate ideas 

succinctly in oral form and electronically. 

• The ability to collaborate effectively - the ability to influence others and be influenced, to 

listen and understand, to work out differences in order to avoid destructive conflicts, to use 

diverse perspectives, cultures, and expertise to maximize effectiveness. 

• The ability to work effectively using electronic information technology. 

PBL in Practice - the 8 Step Approach 

The PBL approach concentrate on team-based learning with specific member roles and functions, 

and makes use of a clear-cut step-by-step agenda in order to systematically achieve learning goals. 

The basic unit is the team. A team consists of 10 to 12 members. The team meets two or three times 

a week as a whole (see weekly schedule). This meeting is called a tutorial session. The tutorial 

session has two parts: an opening and a closing. For each tutorial session, each member is 

designated a certain participation role and this role changes for every tutorial session. Thus, each 

tutorial session has a discussion leader, a recorder and the remainder of the members are team 

members whose role is to actively participate in the session. The instructor is also present, but 

his/her role changes to that of a tutor. 

In a tutorial session, a "problem" is addressed by the team. It should be clearly pointed out that the 

problem in Problem-Based Learning is not necessarily a problem, per se, but can be a kind of case, 

issue, scenario or learning trigger in need of a solution or further elaboration. For clarity and to 

avoid confusion, problems will be referred to as learning triggers. 

In order to approach learning issues in an easily grasped and systematic fashion, a specific 

structure is provided for the team to follow to reach learning goals. The structure is termed the 8 

step approach. 

Eight-step Approach 

8 Step Approach 

Step 1 Clarify concepts Opening 

Step 2 Define the learning trigger 

Step 3 Brainstorming 

Step 4 Categorize 

Step 5 Formulate learning objectives 

Step 6 Self-Study Closing 

Step 7 Discussion/Presentation 

Step 8 Evaluation 

A typical tutorial session works as follows: the discussion leader opens the session. Next, the team 

members read the learning trigger and at this point the 8-steps come into play. In step 1, the 

discussion leader asks the team members to clarify concepts. In step 2, the team as a whole defines 

the learning issue (i.e., what is going on here?), preferably in one or several straightforward




7.8.2009 

sentences. Step 3 asks the team to brainstorm and analyze the learning issue (i.e., What is involved 

here to bring about the present situation, and possibly why?). In step 4, under the guidance of the 

recorder, the team makes a coherent categorization of the outcome in the previous step. The 

categorization aids in step 5 to formulate the learning objectives, preferably stated in question 

format. 

During the tutorial session, the tutor is at the team's disposal for questions, support, reference and 

expertise knowledge, but intervenes only when necessary. The discussion leader is expected to keep 

participation high, and the discussion flowing and on track with the 8 step approach. The recorder 

for his/her part keeps a written record of the team's verbal output and writes it up for the next 

tutorial session. 

When the opening ends, each team member is expected to be clearly aware of the learning 

objectives and what resources will be consulted to reach solutions or further elaboration. This 

period of time from the opening to the closing is self-study (step 6). Each team member is expected 

to independently research and provide clear and substantiated feedback (e.g., notes, articles, 

reports, interviews, etc.) for the closing. 

In step 7, the closing, facilitated by a newly designated discussion leader and recorder, as well as 

the remainder team members, the team as a whole presents findings derived from self-study and 

synthesizes the information. In other words, the team should reflect on what kinds of conceptual 

changes have taken place in their learning. Each and every member is expected to contribute in the 

discussion. In step 8, the team evaluates its performance from the perspectives of the learning 

objectives and group dynamics. The discussion leader closes the session and the recorder writes up 

a memo of the findings and solutions to the learning objectives. Afterwards, the memo will be 

distributed to all team members. 

Continuous evaluation is a crucial factor in the success of the PBL approach. A systematic and 

consistent assessment procedure is a core component of the tutorial session. Therefore, assessment 

of the tutorial sessions is to be completed regularly. With the electronic assessment forms provided, 

all tutorial members are expected to complete a self-assessment, a peer assessment, a tutor 

assessment and a tutorial assessment. 

Assessment in the PBL Approach 

Given the nature of the learning process in the PBL approach, qualitative assessment models lend 

themselves well in the evaluation of learning performance. As stated earlier, periodic evaluations of 

tutorial sessions will be made to assess both individual and team performance with regard to 

attaining the set learning objectives. Furthermore, for tutorial sessions to function successfully, full 

participation is imperative. Simply stated, participation in tutorial sessions is compulsory and 

absences will have a severe negative impact on individual overall course evaluation. 

Tutorial sessions are designed to bring information and knowledge together and their cumulative 

outcome might be in the form of a comprehensive exam or final project. To this end, qualitative 

assessment guidelines are employed in the overall evaluation of individual performance in the PBL 

approach. The assessment criteria offer evaluation guidelines for tutors, yet also give students 

information as to expectations of the quality and content of their performance and submitted 

assignments. 

Curriculum 


During the first three semesters students study mainly the compulsory core studies, which should 

be taken in the following order:




7.8.2009 

• 1st semester: Orientation to the International Business Environment, Data Processing, 

Business Mathematics 

• 2nd semester: Establishing a Business 

• 3rd semester: Going International. 


Students must obtain at least 24 credit points in modern languages. The Swedish course "Företaget 

på den nordiska marknaden" is compulsory for students who have completed secondary level 

education in Finland and for international students it is compulsory to study 6 credits Finnish 

language. Otherwise the students may choose their language studies according to personal 

preferences, excluding their own native language. Language studies should be started in the first 

semester and they may also be included in elective professional or free-choice studies. 


When core studies are completed, it is possible to study one or two semesters abroad; for Finnish 

students this is mandatory and it is an option for all the students. 

Strategies in International Business should be taken after completing 120 credits. 


The degree programme does not contain set areas of specialization. Thus students may individually 

build their area of expertise by choosing 54 credits of courses; elective professional studies and 

free-choice studies. At least one job-based course min. 9 credits and includes a project carried out 

in close co-operation with businesses is compulsory. 


Students may include 15 credits of any at least university of applied sciences/polytechnic level 

studies in their degree. 


Work Placement is a mandatory part of studies and it can be completed abroad or in the student's 

home country. The length of the internship is 100 days and it can be started after completing 120 

credits of courses. 

Bachelor’s Thesis 

At end of the studies student write a thesis (15 credits). The purpose of the thesis writing is to 

enhance and demonstrate the students' readiness to apply their knowledge to tasks related to 

professional studies. All students must take a maturity examination after the thesis has been 

accepted. 

Courses 

Degree Programme in International Business, Pasila Code 

ECTS 

credits 



Orientation to International Business 

IBU1LI059 13




7.8.2009 

Environment 

Establishing a Business IBU1LI068 24 

Going International IBU1LI071 26 

Business Mathematics MAT1LI012 4 

Quantitative Methods for Business MET1LI022 6 

Företaget på den nordiska marknaden SWE1LI005 6 

Data Processing TOO1LI052 6 


Alternative language studies 

Business-Oriented English ENG1LL004 3 

English for International Environments ENG4LI006 6 

English Writing Clinic ENG4LI042 3 

English Business Communication and Current 

Economic Topics 

ENG4LL008 6 

Creative Business Writing ENG4LL056 3 

Finnish for Exchange Students 1 FIN4LI010 3 

Finnish for Exchange Students 2 FIN4LI020 3 







French for Beginners FRE4LL005 6 

French Conversation FRE4LI003 3 

Intermediate French FRE4LI006 6 

Business French FRE4LI007 6 

Basic German GER4LI060 6 

German Intermediate GER4LI070 6 

Business German GER4LI080 6 

Basic Spanish in Practice SPA4LL032 6 

Spanish Grammar in Practice SPA4LI020 6 

Working in the Spanish-speaking Environment SPA4LI039 6 

Spanish Conversation SPA4LL033 3 


Strategies in International Business LEA2LI070 8 


Module of Managerial Accounting ACC3LI028 12 

Financial Planning and International Finance ACC4LI014 6 

Intercultural Business Communication COM4LI086 5 

Corporate Communications COM4LI088 9 

International Economics ECO4LI017 5 

International Business Project IBU3LI009 14 

Market Development in Russia and Baltic IBU3LI013 9 

International Marketing Analysis Programme IBU3LI017 15 

Doing Business in the European Union IBU3LI018 14 

Intensive Chinese Business Course IBU4LI030 3 

Nordisk handel IBU4LI035 6 

Study Period in China (Project Work) IBU4LI066 3 

Latin American Culture for Future Managers IBU4LI036 6 

International Law LAW4LI024 5




7.8.2009 

Knowledge Management LEA4LI066 5 

Principles of Leadership LEA4LI068 3 

Essentials of Team Leadership LEA4LI069 3 

Marketing Research MAR4LI017 5 

Business-to-Business Marketing MAR4LI028 3 

Managing Global Brands MAR4LI054 12 

Service Marketing MAR4LI022 3 

Personal Fitness PHY4LI002 3 

Student Tutoring 1 & 2 

SLF4LI002 & 

3-5 

SLF4LI003 

Marketing Yourself; Career and Personal 

Development 

SLF8LI001 3 

Free-choise studies 15 


Work Placement PLA6LI007 30 

Bachelor's thesis 15 

Pre-Thesis Workshop THE7LI007 6 

Bachelor's Thesis THE7LI006 9 

Maturity Examination THE7LI001 0 

TOTAL 210 

Asian Studies are offered by the Finnish Polytechnic Network for East and Southeast Asia and 

the Finnish University Network for East and Southeast Asia. Course description is available at 

Liibba's course descriptions: International Business, Asian studies. 


Degree Programme in International Business, Pasila Code 

ECTS 

credits 

1. semester 29 

Orientation to International Business 

Environment 

IBU1LI059 13 

Business Mathematics MAT1LI012 4 

Företaget på den nordiska marknaden * SWE1LI005 6 

Data Processing TOO1LI052 6 

Finnish language studies * (FIN) 6 


Establishing a Business IBU1LI068 24 

Language studies 6 


Going International IBU1LI071 26 



Quantitative Methods for Business MET1LI022 6 


Elective studies from the General Level / Freechoise 

studies 

20 


Work Placement PLA6LI007 30 


Pre-Thesis Workshop THE7LI007 6




7.8.2009 

Strategies in International Business LEA2LI070 8 

Elective studies from the General Level and 

Advanced Level including a project course and a 

13 

compulsory research and method course 



Elective Professional Studies from the Advanced 

or General Level 

21 

Bachelor's Thesis THE7LI006 9 

Maturity Examination THE7LI001 0 

TOTAL 210 

*) The Swedish course "Företaget på den nordiska marknaden" is compulsory for the Finnish 

students who have completed secondary level education in Finland and for international students it 

is compulsory to study 6 credits Finnish language. 

The PBL approach places emphasis on the learner as being instrumental in his/her learning 

process, as opposed to the teacher-centered one-way learning style in which the instructor 

transmits information to the learner. Learning centers on the notion of a problem, scenario or case 

(i.e., a learning trigger). The learning trigger is a particular theoretical or practical matter in need of 

improvement or elaboration to meet certain goals. However, learning triggers are not wholly selfevident, 

thus calling on the learner's skills to analyze and assess a scenario to propose a course of 

action. Learning triggers can be quite extensive in scope, therefore the PBL approach includes the 

aspect of coordinated problem solving with others, not simply to ease the individual load. This 

approach allows for greater depth of inquiry because each participant can devote more time and 

attention to one part of the whole. Ultimately, the success of the PBL approach rests on the 

individual, in other words - YOU! 

From a pedagogical standpoint, PBL assures a significantly higher learning retention rate than 

lecturing, reading or even instruction employing audio-visual materials and demonstration. Group 

discussion, practice by doing and teaching others rank highest in learning retention and are core 

features of the PBL approach. 

Study Paths 

The International Business Programme has a number of compulsory courses, but also offers 

students a wide range of elective courses from which they can choose to complete their degree. 

These courses can be chosen to fit best with each studentÂ's personal interests and goals. Typically 

students begin these elective professional courses in the 4th semester by selecting courses from the 

General Level. 

ADVANCED LEVEL 


Module of Managerial Accounting 

Strategies in International Business 

Managing Global Brands 

Market Development in Russia and Baltic 

International Business Project 

GENERAL LEVEL 

Skills 

Principles of 

Leadership 

Communication & 

Marketing 

Promotional Strategy 

Business 

Processes 

Marketing Research 

Geographic 

Doing Business in 

the European Union




7.8.2009 

Essentials of Team 

Leadership 

Personal Fitness 

International Law 

Languages 

BASIC LEVEL 

Orientation to 

International 

Business 

Environment 

Knowledge 


Corporate 

Communications 

Intercultural Business 

Communication 

Business - to - 

Business Marketing 

Financial Planning 

and International 

Finance 

Financial 

Mathematics 

Establishing a Business Going International 

International 

Marketing Analysis 

Program 

Nordisk Handel 

Intensive Chinese 

Business Course 

Study Period in 

China 

International 

Economics 

Skills: Quantitative 

Methods for 

Business, Business 

Mathematics, Data 

Processing, 

Languages 

The extent of the courses vary from 3 credit points to 15 credit points, and they have been divided 

into four groups according to their contents: 

• Marketing and Communication, 

• Business Processes, 

• Geographic and Skills 

• plus a variety of courses in different languages. 

These courses help lay the foundation for Advanced Level project courses that are typically 

reserved for the 5th and 6th semester, with the 6th semester usually being chosen for Work 

Placement. The courses of Advanced Level all include a multidisciplinary project carried out 

together with companies. 


In order to ensure that every student graduates on time and with the optimum fit of courses, each 

student has to plan the studies with the help of a Personal Study Plan. Important issues are i.e. the 

timing of the Work Placement and of the study abroad period and selecting perfect courses for 

one's own professional development. Language skills are an important issue. Students in the area 

of international business should not only improve their English skills, but also acquire another 

working language from the large amount of languages Helia offers; even starting from the basics. 

We recommend that international students acquire good command of Finnish to compete in the 

Finnish labour market, including the required work placement. This plan will be discussed with the 

mentor at least twice during the studying time; in the 3rd semester and in the 5th semester.

DP in International Business, Porvoo Point — HAAGA-HELIA ammattikorkeakoulu 



7.8.2009 


Business, Porvoo Point 

The Degree Programme in International Business/Marketing (Pobba) leads to a Bachelor of 

Business Administration degree (BBA). The graduates are also entitled to the Finnish title of 

tradenomi. The programme comprises 210 credits and takes 3.5 years to complete. The student 

population is international and the working language of the programme is English. 

Objectives of the DB 

The objective of the programme is to provide Finnish and international students with the 

theoretical and practical skills needed in a modern business environment. Preparing for the 

challenges of international marketing and trade take a central role in the programme. Another 

objective is to enhance the social skills and the cultural awareness of the students. They have a 

good opportunity to practise those skills in their everyday work in the multicultural study groups. 

The objectives also include making sure that the students gain good presentation skills. They are 

expected to be able to introduce any topic to a large or small audience in a professional and 

convincing way, using modern presentation tools. Through the studies the students also have an 

excellent opportunity to start developing their personal networks through projects, business 

analyses, placements, and theses they do for business companies. 

Learning methods 

The students are encouraged to take an active role in their learning process. The methods used are 

versatile, including traditional lecturing, real-life projects, group work, individual assignments, 

case studies and book exams. 

On top of these the students are also offered a highly individual learning method in SYMBIO. This 

is a new learning forum that brings together students and local business companies. Third year 

students can enrol into SYMBIO for half a year. Each student is then allocated a partner company 

where the students work part of the week observing the business operations and identifying 

possible areas that need to be developed. Together with the company representative they elaborate 

a development scheme for the student to work on. 

During the working period in SYMBIO the students do not attend normal lectures but are 

responsible for looking for the theories and background information themselves. This requires a 

high level of initiative and motivation. However, the students are not left alone but have regular 

meetings with the HAAGA-HELIA advisors involved in SYMBIO operations to get their support 

and professional advice. The students are also expected to support each other and get together to 

discuss current challenges in their respective companies. This way they can learn from each other, 

get valuable experience in negotiation skills, as well as understand the value of sharing 

information. 



Degree Programme in International Business/ Marketing 

Credit 

points 

Core studies 67




7.8.2009 

Business Networks in the Information Age 21 

Accounting and Mathematics 16 



International Business operations 53 

Research methodology 6 

Management studies 17 


Complementary business studies in Finland or abroad 


Thesis 15 

Total 210 

Core studies 

The students start their studies with a module called Business Networks in the Information Age. 

These integrated studies dominate the first semester and aim at giving the students the basic tools 

for their further studies in terms of basic business operations, IT and Communication. They also 

teach group work skills. The core studies also include Mathematics and Accounting. 

The students also start their language studies during the first semester. The language programme is 

different for Finnish and international students. Whilst international students study compulsory 

Finnish and English, the Finnish-speakers study Swedish and one of the following as their 

compulsory foreign language: German, French, Spanish or Russian. It is essential for the non- 

Finnish-speaking students to work hard on their Finnish, as it will be a valuable help when looking 

for a part-time job, work placement or summer job. Finnish language skills play a major role in 

integrating into the Finnish society. 


The professional studies introduce the students to the international business environment. 

Economics and Law modules form a basis for courses where the students learn business planning, 

export and import operations, as well as the essentials of international business. The International 

Business Environment module exposes the students to the modes of internationalisation as well as 

to its cultural, economic, political, legal and competition aspects. 

The programme focuses on marketing and the professional studies continue where the first 

semester marketing studies left them. All of the basic aspects of marketing, i.e. buyer behaviour 

and segmentation, will be dealt with in more detail, giving the students an idea of what the 

marketing decisions are based on. In Market Research the students carry out a project of their own, 

learning to conduct the research process, as well as to apply the research information and assess 

the results. For a multicultural group International Marketing offers the perfect forum to discuss 

possible market entry modes, international marketing mix decisions and information needed to 

take these decisions. 

Brand Management (5 cr) takes the students to today´s world of branding, brand equity and 

strategic brand management. The focus will be on real branding projects with local companies 

rather than just examining global brands. Together with Service Business Management (6 cr) and 

Strategic Management (6 cr) the three management courses aim to wrap up what has been learnt 

during the entire study time and to prepare the students for the challenges of international 

business. 

To guarantee enough international aspects and different points of view we bring in guest speakers 

from various European universities. Those speakers are included in the courses of local lecturers so




7.8.2009 

they the contents can be integrated. The students work on case studies and give presentations to 

the visiting colleagues who assess their work and are able to give feedback based on their different 

experiences. 

Free-choice 

The 22 credits points that make up the free-choice studies can be taken at any higher education 

institution in Finland or abroad. On top of the HAAGA-HELIA courses, many students include part 

of their exchange studies in them. Anyone planning to go on student exchange will do wisely to save 

some of the free-choice credits for this purpose. 


The 30-credit work placement normally takes place in the sixth semester. The students are 

expected to find a job themselves and it has to be accepted by the placement coordinator. It is up to 

the student to do the placement in Finland or abroad. An increasing number of students combine 

exchange studies and work placement. This is to be recommended, as it will be a good start for an 

international career. 

The placement includes an extensive report on the organisation, the tasks, as well as the 

development ideas of the student. 

Thesis 

The Bachelor´s Thesis rounds off the studies, giving the students an opportunity to implement the 

knowledge they have gained during their studies. The 15-credit thesis comprises both a theoretical 

and empirical part and is ideally commissioned by a business company. Once the thesis has been 

accepted, the student is expected to take the maturity examination that completes the studies. 

Curriculum 

Degree Programme in International Business, Marketing 

Core studies 

Code 

ECTS 

credits 


Financial Accounting ACC1LC031 4 

Basics of Accounting ACC1RG030 5 

Economics ECO1LC025 3 

Regional Economy ECO1RG023 3 

English Writing Skills ENG1LC027 3 

English Writing Clinic ENG1LC028 3 

Business English ENG1LC029 6 

Finnish for foreigners 1 FIN1LC001 6 



Techniques in Foreign Trade IBU1LC039 5 

International Business Environment IBU1LC040 8 

English and Communication INS1LC044 3 

Personal Computing INS1LC049 7 

Business Expertise INS1LC057 3 

Introduction to Business Administration INS1RG048 8




7.8.2009 

Basics of Law 2 LAW1LC031 3 

Basics of Law 1 LAW1RG030 3 

Marketing MAR1LC021 6 

Business Mathematics MAT1LC021 3 

Business Swedish SWE1LC015 6 

Swedish Communication Skills SWE1LC016 3 

Negotiations in Swedish SWE1LC017 3 

MS Office TOO1LC035 4 

Practical Business Management WOR1LC012 3 

Russian, German, French, Spanish 12 



International Business Law LAW2LC036 4 

Service Business Management LEA2LC016 6 

Strategic Management LEA2LC017 6 

Brand Management MAR2LC013 5 

Marketing Research MAR2LC053 6 

International Marketing MAR2LC056 12 

Qualitative Research Techniques MET2LC032 3 

Free-choise professional studies 22 

Work placement PLA 30 

Thesis 

Maturity Examination OPI7LC003 0 

Bachelor's Thesis OPI7LC004 15 

Orientation to Thesis Writing THE7LC001 0 

Courses 

Degree Programme in International Business, Marketing 

Core studies 

Code 

ECTS 

credits 














English and Communication INS1LC044 3 


Business Expertise INS1LC057 3 

Introduction to Business Administration INS1RG048 8 


Basics of Law 1 LAW1RG030 3




7.8.2009 

Marketing MAR1LC021 6 
















Free-choise professional studies 

Languages and Cultures using Tandem 

Methods 

CUL8LC012 3 

Event Marketing MAR8RG061 3 

Thesis Writing THE8LC019 2 

Front Page Basics TOO8LC034 2 

Business Simulation Game WOR8LC019 3 


Thesis 






Credit 

Code 

Business/Marketing 

points 

Semester 1 36 



Communication INS1LC044 3 

Business expertise (three years) INS1LC057 3 






Semester 2 31/37 





Marketing MAR1LC021 6




7.8.2009 






Semester 3 26-32 












Russian/German/French/Spanish 6 








Semester 6 30 

Work Placement PLA 30 

Semester 7 15 


Maturity Examination 

Study Paths 

OPI7LC004 

OPI7LC003 

15 

Personal Study Plan

DP in International Business, Vallila — HAAGA-HELIA ammattikorkeakoulu 



7.8.2009 


Business, Vallila 

Degree Programme in International Business, Vallila-BBA, Full-Time Day Programme at Vallila 

Campus 


The Degree Programme in International Business as a full-time day programme develops students’ 

international business expertise with solid entrepreneurial orientation needed in different 

functions and operations when small and medium-sized enterprises seek to internationalise their 

operations. Students strengthen and broaden their communication skills and a variety of language 

skills. Graduates are quality conscious, result-orientated and culturally sensitive for working in 

modern global business environment. Foreign students studying in the programme not only help 

create a truly international study environment, but also increase their understanding of Finland as 

a business partner. 

The Vallila-BBA graduates' skill profile consists of the following competencies: 

International Business 

Profession Specific 

Knowledge and Skills 

General Working Life 

Competencies 

Self Regulation 

Competencies Contributing 

to Professional Development 

• General knowledge on international 

business 

• Substance related skills to create, run 

and develop activities required in 

successfull international business 

• Cultural sensitivity needed in various 

target markets 

• Wide range of language skills 

• Mathematical and methodological 

skills 

• Analytical skills 

• Cooperation, team- and networking 

skills 

• Ability to search for and utilize data 

from various sources 

• Creativity and innovativeness 

required in global organizations 

• Ability to reflect on own behavior and 

to be accountable for his/her own 

learning and professional success 

• Ability to reflect on his/her coworkers’ 

behavior and relate own 

behavior to that of business partners 

• Ability to get things completed 

efficiently in time limits given 

Students with Finnish secondary education must include in their language studies Business 

English, advanced Business Swedish, Finnish Business Communication and one of the following 

languages Business German, French or Russian either at beginners' or advanced level. 

Students with foreign secondary education must include in their language studies Business English, 

Finnish for International Students and two of the following languages: German, French, Swedish or




7.8.2009 

Russian either at beginners' or advanced level. 

Professional growth through the thematic curriculum 

Study 

Year 

Year 1 

Year 2 

Year 3 

Year 4 

Annual Theme 

Basics of Business 

Competence 

First Steps to Pro in 


Building Up Expertise in 


Special Competencies in 


Team Based Key Product 

Business Plan 

International Market Research Study 

for Innovative International Business 

Opportunities 

International Market Entry Strategy 

Plan 


The Thematic Curriculum allows the students gradually gather the skills and their expertise and 

skills in various international business functions. Several different learning methods are used. 

Course integration supports students' ability to process complex global business questions. Larger 

annual key projects are completed in teams. 

Building up the professional competencies of the Vallila-BBA students can be described as a house 

building project: 

IBtalo2 

• 

• 

• 

• 

• 

• 

• 

• 

• 

•




7.8.2009 

• 

• 

• 

• 

• 

• 

• BASEMENT: Basic studies. The basic studies lay the solid foundation for understanding of 

business processes. Most of the basic studies are supposed to be completed in the first study 

year. 

• WALLS AND WINDOWS: Professional studies. The professional studies deepen and 

diversify their international business skills in the fields of international economics, 

marketing, managerial financing, management, regional business, languages and 

communication. The students are recommended to move to the professional study phase 

after the completion of the basic studies. 

• EXTENSION: Free-choise studies. The free-choice studies offer the possibility to 

complement knowledge and skills by the students’ personal interests in international 

business. Most of the free-choice studies can be taken after the first study year. 

• DOOR TO THE REAL WORLD: Work Placement. Work Placement as part of the 

compulsory studies provides opportunities to apply and test their knowledge and skills 

learned to practical international business issues/problems. The ful-time Vallila-BBA 

students usually complete their work placement in two phases: the first part either in the 

first or second summer and the second in the spring semester of the 3rd study year. 

• ROOF: Bachelor's Thesis. In the bachelor’s thesis process the students specialise to build up 

their expertise in a certain topic area relevant in global business. The bachlor’s thesis is 

normally the final course work before the graduation. 



The official duration of the degree programme 7 semesters (about 3,5 years) in the full-time day 

programme. The scope and extent of a course is indicated in ECTS units. One study credit unit 

equals an estimated 30 hours of work on the student’s part. 

Basic Studies 

60 ECTS 

Professional Studies 90 ECTS 

Work Placements 

Bachelor’s Thesis 


TOTAL 

30 ECTS 

15 ECTS 

15 ECTS 

210 ECTS 

Degree Programme in International Business, Vallila 

ECTS 

Code 

and Malmi 

credits 


Studying at HAAGA-HELIA University of 

Applied Sciences and Personal Development 

SLF1LD001 3 

Introduction to Business Studies 

Enterpreneurship with Business Plan BUS1LD001 6 

An Individual in Working Life LEA1LD002 3




7.8.2009 

Principles of Economics ACC1LD001 3 

Principles of Customer Service and Marketing MAR1LD002 4 

Principles of Business Finance ACC1LD003 3 

Business Law for a new Business LAW1LD004 3 

International Business Studies 

Introduction to Internationalisation INT1LD001 3 

Introduction to Cross Cultural Management INT1LD002 3 

Language Studies 1 

Business Communication in Finnish FIN1LD001 3 

Finnish for International Students FIN1LD002 3 

English Business Communication 1 ENG1LD001 3 


Affärsvenska SWE1LD001 4 

Geschäftsdeutsch GER1LD001 4 

Francais des Affaires FRE1LD001 4 

Russian Business Communication 1 RUS1LD001 4 

Methodological Studies 1 

Computing Skills for Business TOO1LD001 7 

Business Mathematics MAT1LD003 5 


International Economics 

International Trade Theory and Policy IBU2LD001 3 

International Finance IBU2LD002 3 

International Marketing 

International Marketing Research and Analysis MAR2LD001 4 

International Marketing Strategy, Planning and 

Implementation 

MAR2LD002 6 

International Promotions MAR2LD003 4,5 

International Personal Selling and Sales 


MAR2LD004 3 

Managerial Finance 

Cost and Management Accounting ACC2LD001 4 

Financial Accounting ACC2LD002 3 

Financing and Getting Paid Foreign Trade 

Transactions 

ACC2LD003 4 

International Business Law 

International Business Law LAW2LD001 4 

International Logistics 

Purchasing Strategies and Practices LOG2LD001 6 

Export and Import Techniques LOG2LD002 4 

International Business Management 

Corporate Strategy BUS2LD001 4,5 

International Human Resource Management LEA2LD002 3 

Risk Management LEA2LD003 3 

Regional Business Studies 

Business in the EU BUS2LD004 4 

Business in Russia, the Baltic and Central East 

European Countries 

BUS2LD002 6 

Business in Asia BUS2LD003 4 


Affärskommunikation SWE2LD001 5




7.8.2009 

Geschäftliche Kommunikation GER2LD002 5 

Communication de L´Entreprise FRE2LD001 5 


Methodological Studies 2 

Research Methods MET2LD001 2 

Statistical Methods MET2LD002 3 

Academic Writing MET2LD003 3 

Free-choise studies 15 


Work Placement 1 + 2 

PLA6LD001 

+ 

30 

PLA6LD002 


Thesis THE7LD003 9 

Seminar 1 THE7LD001 3 


Maturity Test THE7LD004 0 

TOTAL 210 

Curriculum 

The official duration of the degree programme 7 semesters (about 3,5 years) in the full-time day 

programme. The scope and extent of a course is indicated in ECTS units. One study credit unit 

equals an estimated 30 hours of work on the student’s part. 

Basic Studies 60 ECTS 

Professional Studies 90 ECTS 

Work Placements 30 ECTS 

Bachelor’s Thesis 15 ECTS 

Free-choice Studies 15 ECTS 

TOTAL 

210 ECTS 

Basic studies 60 ECTS cr 

provide the students with a solid knowledge of the principles of entrepreneurship and work life. By 

studying languages and computing they acquire skills which are needed in modern international 

business. 

Professional studies 90 ECTS cr 

provide the students with a vast variety of knowledge and skills required when small and medium 

sized enterprises (SMEs) are going international. The regional studies make the students familiar 

with the areas important for Finland’s foreign trade. The students are able to plan and develop and 

carry out foreign trade related operations. 

Work placements 30 ECTS cr 

offer the students an opportunity to learn and improve their practical skills in international 

business. The placement learning can be completed either in Finland or abroad.




7.8.2009 

Bachelor´s thesis 15 ECTS cr 

develops the students’ skills to process international business related problems and issues into an 

academic paper either through qualitative or quantitative research methods. 

Free-choice studies 15 ECTS cr 

complement the general and professional studies and they offer the students a possibility to deepen 

and expand the scope of studies. Therefore, they are recommended only after the completion of the 

general studies. An elective course may be cancelled in case there are not enough participants 

enrolled. 

Courses 

Degree Programme in International Business 

Vallila and Malmi Campuses 

GENERAL STUDIES 

SLF1LD001 Studying at HAAGA-HELIA and Personal Development 3,00 

Introduction to Business Studies 22 ects 

BUS1LD001 Entrepreneurship with Business Plan 6,00 

LEA1LD002 An Individual in Working Life 3,00 

ACC1LD001 Principles of Economics 3,00 

MAR1LD002 Principles of Customer Service and Marketing 4,00 

ACC1LD003 Understanding Business Finance 3,00 

LAW1LD004 Business Law for a New Business 3,00 

International Business Studies 6 ects 

INT1LD001 Introduction to Internationalisation 3,00 

INT1LD002 Introduction to Cross Cultural Management 3,00 

Language Studies 1, 17 ects 

FIN1LD001 Business Communication in Finnish 3,00 

FIN1LD002 Finnish for International Students 3,00 

ENG1LD001 English Business Communication 1 3,00 

ENG1LD002 English Business Communication 2 3,00 

SWE1LD001 Affärssvenska 4,00 

GER1LD001 Geschäftsdeutsch 4,00 

FRE1LD001 Francais des Affaires 4,00 

RUS1LD001 Russian Business Communication 1 4,00 

FIG1LD003 Basics of Finnish Business Communication 3,00 

Methodological Studies 1, 12 ects 

TOO1LD001 Computing Skills for Business 7,00 

MAT1LD003 Business Mathematics 5,00 

PROFESSIONAL STUDIES 

International Economics 6 ects 

IBU2LD001 International Trade Theory and Policy 3,00 

IBU2LD002 International Finance 3,00




7.8.2009 

International Marketing 16 ects 

MAR2LD001 International Marketing Research and Analysis 4,00 

MAR2LD002 International Marketing Strategy, Planning and Implementation 6,00 

MAR2LD003 International Promotions 3,00 

MAR2LD004 Personal Selling and Management 3,00 

Managerial Finance 12 ects 

ACC2LD001 Cost and Management Accounting 4,00 

ACC2LD002 Financial Accounting 4,00 

ACC2LD003 Financing and Getting Paid Foreign Trade Transactions 4,00 

International Business Law 4 ects 

LAW2LD001 International Business Law 4,00 

International Logistics 10 ects 

LOG2LD001 Purchasing Strategy and Practises 6,00 

LOG2LD002 Export and Import Techniques 4,00 

International Business Management 10 ects 

BMG2LD001 Corporate Strategy 4,00 

LEA2LD002 International Human Resource Management 3,00 

LEA2LD003 Risk Management 3,00 

Regional Business Studies 14 ects 

IBU2LD004 Business in EU 4,00 

RBG2LD002 Business in Russia, the Baltic and CEE Countries 6,00 

IBU2LD003 Business in Asia 4,00 


SWE2LD001 Affärskommunikation 5,00 

GER2LD001 Geschäftliche Kommunikation 5,00 

FRE2LD001 Communication de L'Entreprise 5,00 

RUS2LD001 Russian Business Communication 2 5,00 

Methodological Studies 2, 8 ects 

MET2LD001 Research Methods 2,00 

MET2LD002 Statistical Methods 3,00 

THE2LD003 Academic Writing 3,00 

WORK PLACEMENT, 30 ects 

PLA6LD001 Work Placement 1 & Career Planning 15,00 

PLA6LD002 Work Placement 2 & Career Planning 15,00 

BACHELOR’S THESIS, 15 ects 

THE7LD001 Seminar 1 3,00 

THE7LD002 Seminar 2 3,00 

THE7LD003 Thesis Writing 9,00 

THE7LD004 Maturity Test 

ELECTIVE STUDIES, 15 ects 

FRE8LD001 French for Beginners 1 4,00 

FRE8LD002 French for Beginners 2 5,00 

SWE8LD001 Swedish for Beginners 1 4,00 

SWE8LD002 Swedish for Beginners 2 5,00 

GER8LD001 German for Beginners 1 4,00 

GER8LD002 German for Beginners 2 5,00 

DEG8LD003 Deutch Aktiv 2,00




7.8.2009 

FIG8LD001 Basics of Finnish Business Communication 3,00 

IBU8LD001 International Trade Fairs 3,00 

LEA8LD001 From Domestic HRM to Expatriate Management 3,00 

LEA8LD002 Practical Communication Cases for Managers 5,00 

MAT8LD001 Pre-Algebra 2,00 

DAG8LD001 Data Analysis with SPSS 2,00 

MAR8LD001 eCommerce 3,00 

BUS8LD001 Brand Management 3,00 

SLF8LD001 Marketing Yourself; Career and Personal Development 3,00 

SPO8LD001 Golf for Beginners 2,00 

TCG8LD001 Academic Studies based on Professional Training 1 3,00 

TCG8LD002 Academic Studies based on Professional Training 2 3,00 

MYV4LV007 Managing Multicultural Communication Projects 5,00 

MSG8LD001 Finnish Military Leadership Training 3,00 

PTG8LD001 Promoting HAAGA BBA (IB) Programme 3,00 

STG8LD001 Student Tutoring 1 1,50 

STG8LU002 Student Tutoring 2 1,50 


The students in the Vallila-BBA are recommended to take the mandatory courses in the following 

order: 

Degree Programme in International Business, Vallila Code 

ECTS 

credits 

1st Year Studies 

Studying at HAAGA-HELIA University of 

Applied Sciences and Personal Development 

SLF1LD001 3 

Enterpreneurship with Business Plan BUS1LD001 6 

An Individual in Working Life LEA1LD002 3 

Principles of Economics ACC1LD001 3 

Principles of Customer Service and Marketing MAR1LD002 4 

Principles of Business Finance ACC1LD003 3 

Business Law for a new Business LAW1LD004 3 

Introduction to Internationalisation INT1LD001 3 

Introduction to Cross Cultural Management INT1LD002 3 

Business Communication in Finnish FIN1LD001 3 

Finnish for International Students FIN1LD002 3 



Affärsvenska SWE1LD001 4 

Geschäftsdeutsch GER1LD001 4 

Francais des Affaires FRE1LD001 4 


Computing Skills for Business TOO1LD001 7 

Business Mathematics MAT1LD003 5 

2nd Year Studies 

International Trade Theory and Policy IBU2LD001 3 

International Finance IBU2LD002 3 

International Marketing Research and Analysis MAR2LD001 4 

Personal Selling and (Sales) Management MAR2LD004 3




7.8.2009 

Financial Accounting ACC2LD002 3 

Financing and Getting Paid Foreign Trade 

Transactions 

ACC2LD003 4 

International Business Law LAW2LD001 4 

Export and Import Techniques LOG2LD002 4 

International Human Resource Management LEA2LD002 3 

Risk Management LEA2LD003 3 

Business in EU IBU2LD004 4 

Business in Asia IBU2LD003 4 

Affärskommunikation SWE2LD001 5 

Geschäftliche Kommunikation GER2LD001 5 

Communication de L´Entreprise FRE2LD001 5 


Statistical Methods MET2LD002 3 

Work Placement 1 PLA6LD001 15 


3rd Year Studies 

International Marketing Strategy, Planning and 

MAR2LD002 

Implementation 

6 

International Promotions MAR2LD003 4,5 

Purchasing Strategies and Practices LOG2LD001 6 

Business in Russia, the Baltic and Central East 

European Countries 

IBU2LD002V 6 

Research Methods MET2LD001 2 

Academic Writing MET2LD001 3 


Work Placement 2 PLA6LD002 15 



Thesis THE7LD003 9 

Maturity Test THE7LD004 0 

The students must include free-choice studies at the minimum 15 credit points in the bachelor’s 

degree. 

They offer the students a possibility to deepen and expand the scope of studies. Therefore, they are 

mostly recommended only after the completion of the basic studies. The selection of the free-choice 

studies offered in 2007-2008 is the following: 

Code 

Course Title 

BUS8LD001 Brand 


Data Analysis 

MET8LD001 

with SPSS 

German for 

GER8LD001 

Beginners 1 

German for 

GER8LD002 

Beginners 2 

GER8LD003 Deutch Aktiv 2 

ECTS 

credits Lecturer 

Chris 

3 

Dodge 

Pirjo 

2 

Saaranen 

Eva 

4 

5 

Herttuainen 

Eva 

Herttuainen 

Eva 

Herttuainen 

Period 

4 

IWe 

Period Period Period 

5 1 2 

1e 0,5e 

x) 

Virtual Virtual 

0,5e 1e




7.8.2009 

Basics of Finnish 

FIN8LD001 Business 

Communication 

3 

French for 

FRE8LD001 

Beginners 1 

4 

French for 

FRE8LD002 

Beginners 2 

5 

MAR8LD002 International 

Trade Fairs 

3 

Business 

BUS8RB020 Opportunities in 3 

Africa 

6th Winter 

INT8TH020 

School: 

Marketing 

4 

Communications 

From Domestic 

LEA8LD001 

HRM to 

Expatriate 

3 


Practical 

LEA8LD002 

Communication 

3 

Cases for 

Managers 

MAR8LD001 eCommerce 3 

MAT8LD001 Pre-Algebra 2 

Finnish Military 

MSG8LD001 Leadership 3 

Training 

Marketing 

Yourself; Career 

SLF8LD001 

3 

and Personal 

Development 

Golf for 

SPO8LD001 2 

Beginners 

Swedish for 

SWE8LD001 4 

Beginners 1 

Swedish for 

SWE8LD002 5 

Beginners 2 

Academic 

Studies based on 

TCG8LD001 

3 

Professional 

Training 1 

Sirkka 

Kortetjärvi 

-Nurmi 

Madeleine 

Vakkuri 

Madeleine 

Vakkuri 

Pauli 

Lindström 

To be 

announced 

To be 

announced 

Elisabeth 

San 

Miguel 

Elisabeth 

San 

Miguel 

Chris 

Dodge 

Jutta 

Heikkilä 

1e 1e 

IWe x) 

IWe 

Study 

Counsellor XX) 

Madeleine 

Vakkuri 

Kai 

Åström 

Anna 

Kimberley 

Anna 

Kimberley 

Marja- 

Riitta 

Luuotonen 

Virtual 

IWe 

Virtual Virtual 

x) x) 

1e 

1e 

d 

x) 

Virtual 

1e 

IWd Iwe 

1e 1e 

1e 

XX) XX) 

d 

x) 

1e 

Explanations for marks 

Notation Meaning 

1e 

an evening course, contact lessons one evening/week 

d 

a day course 

x) special timing, e.g. intensive weekend or online course 

IW Intensive week 

IW1 intensive week 1, lessons Mon-Thu every evening 

XX) special enrolment system




7.8.2009 


A personal study plan with eventual transfer credits is made for each Vallila-BBA student at the 

beginning of the studies. Prior studies completed in higher education institution can be credited, if 

applicable, towards the BBA degree. Merkonomi-diploma can be credited to some extent. 

Nutshell - Succesfull learning towards professionalism 

To manage higher education learning activities effectively and efficiently and, as a result, to obtain 

successful learning outcomes, all students are kindly advised to remember the following. 

• Enrolment on courses. Prior enrolment is required for all courses. 

• Attendance at first contact session of all courses is compulsory. This applies to both 

obligatory and elective courses. Absences are excused only in cases of illness upon which the 

student presents a nurse’s or doctor’s certificate. Failure to attend first session results in 

loss of study place in the course in question. 

• Regular attendance at all contact sessions is strongly recommended. If absent, student is 

responsible for obtaining copies of any handouts issued by lecturer during the session. 

Lecturers do not issue handouts of previous session after the session has been closed. 

• All class interaction follows normal rules of decorum, respect and politeness. Students 

should at all times bear in mind the cross-cultural nature of the degree program both in 

terms of the student body and staff. 

• Active and constructive contribution during contact sessions is part of normal learning 

processes and facilitates effective and efficient learning. 

• Students are strongly recommended to make notes during contact sessions to facilitate 

preparation for examinations and the successful completion of distance assignments. 

• Written distance assignments will be evaluated based on the following: 

• Content must fulfill the requirements set out in the assignment setting issued by 

lecturer. 

• Layout must follow the guidelines set out in the Bachelor Thesis Guide. 

• Information control and citation must follow the guidelines set out in the Bachelor’s 

Thesis Guide. Sources used must be clearly indicated to avoid plagiarism. Highquality 

sources acceptable for writing project papers and essays can be found in the 

school library and in the electronic journal databases available on all institutional 

computers free of charge. 

• Language must show ability to use English correctly and idiomatically. 

• Argumentation structure must show ability to process information and build 

arguments in favour of and against a specific position in a logical, comprehensive 

and informed manner. 

• Students are required to meet distance assignment deadlines. 

• Students are required to follow institutional rules governing re-examinations.

DP in Sports and Leisure Management — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-sports-a... 


7.8.2009 

Degree Programme in Sports and 

Leisure Management 

OBJECTIVES OF THE PROGRAMME 

Degree Programme in Sports and Leisure Management prepares students with knowledge and 

skills needed in today’s sports and leisure industry. With comprehensive approach to technical, 

tactical, physical and psychological aspects of sports, students are able to face challenges as coaches 

and instructors whereas communication and management studies develop students’ knowhow 

particularly in different administrative positions of sports and leisure organizations. In all, 

Programme aims to support the development of the student to a professional being able to promote 

the growth and healthy lifestyle through sports. 

PROFESSIONAL COMPETENCIES 

Professional profile 

Description of the competence 

(knowledge and skills) 

Proficiency in physical activity • Management of fundamental knowledge and skills in most 

common physical activities and ability to apply them into 

instruction with different target groups 

• Demonstration of fundamental knowledge in special 

education 

• Understanding of the value of various physical activity as a 

tool for developing motor skills, physical qualities, and 

self-expression 

Proficiency of well-being and 

health promoting physical 

activity 

Proficiency in pedagogy and 

didactics 

• Demonstration of fundamental knowledge in anatomy and 

physiology and ability to apply it into teaching various 

target groups 

• Management of the effect mechanisms of physical activity 

in the body, the fundamentals of testing, and training 

plan / coaching program setting 

• Management of the factors affecting human growth, - 

development, and social behaviour as well as ability to take 

them into consideration in physical activity 

• Demonstration of the ability to plan and instruct health 

promoting physical activities 

• Demonstration of expertise in physical activity health 

enhancing effects 

• Demonstration of ability to use variety of different 

instruction- and teaching methods as well as goal setting 

with different target groups. 

• Management of planning, execution, and estimation of 

extensive modes and modules of teaching 

• Demonstration of ability to use physical education for the 

benefit of supporting and educating human growth and




7.8.2009 

Proficiency in society-, 

leadership- and 

entrepreneurship areas of 

physical activity 

development 

• Management of instruction,- and learning concepts based 

on personal values and knowledge level in physical 

education 

• Management of the visions of development in physical 

activity culture and services as well as ability to improve 

physical education status in the society 

• Demonstration of the ability to work in a variety of 

different expert and executive tasks in physical education 

• Management of the different possibilities of 

entrepreneurship in physical education and capability of 

starting a small business 

PROGRAMME STRUCTURE AND CURRICULUM 

Basic studies 60 cr 

Basic studies provide comprehensive view of the different sports and teaching skills required to 

encounter future challenges in every day work. Language,- computing,- and communication skills 

prepare students for today’s international working environment. 

Professional and specialist studies 90 cr 

The objective of the professional studies is to offer a student an insight into human growth and 

development both mentally and physically. Specialist studies aim to deepen the understanding of 

physical, psycho-social, technical and tactical components of sports. During specialist studies 

students also work in sport organizations implementing their studies into practise. The 

professional and specialist studies prepare students for necessary qualifications in supervision, 

coaching, planning, and management positions in the field of sport. 

Professional studies 30 cr 

Psychology and sport 

Pedagogy and sport 

Biology and biomechanics of human movement 

Sociology and history of sports 

Health education 

Sport management 

Specialist studies 60 cr 

Physical requirements of ball games 

Technical and tactical requirements of ball games 

Psycho-social requirements of ball games 

Facilitating physical training in ball games 

Facilitating development of playing skills and game sense in ball games 

5 cr 

5 cr 

5 cr 

5 cr 

5 cr 

5 cr 

6 cr 

6 cr 

6 cr 

8 cr 

8 cr




7.8.2009 

Leadership of coaching 

Coaching as a profession 

Discipline of coaching 

6 cr 

6 cr 

6 cr 

Elective studies 15 cr 

The purpose of the elective courses is to complement the basic and professional studies. 

Work placement 30 cr 

During the work placement students can implement and further develop skills acquired during 

intensive studies. Work placement can be completed either in Finland or abroad. Close cooperation 

with the International Ice Hockey Federation (IIHF) provides opportunities for students 

to do their work placement in one of its’ member association and to take part in international 

educational seminars, camps and tournaments. 

Bachelors thesis 15 cr 

The objective of the thesis is to produce an academic text suitable for publication. It should be 

coaching-related, based on practical working experiences with a scientific approach. 




Curriculum 

Courses 

Degree Programme in Sports and Leisure Management




7.8.2009 

Perusopinnot 

Tunnus 

Opintopisteet 

Pakolliset perusopinnot 

Learning and personal development BAG1SD001 3 

Computing skills BAG1SD002 3 

Communication skills BAG1SD003 3 

Entrepreneurship and sports BAG1SD004 3 

Occupational well-being BAG1SD006 3 

Research methods BAG1SD011 3 

Team games BAG1SD012 9 

Racket games BAG1SD013 5 

Endurance sport BAG1SD014 7 

Strength and skill BAG1SD015 9 

German DEG1SD010 3 

Written English 1 ENG1SD007 3 

Finnish language and culture FIG1SD009 3 

Principles of marketing MKG1SD005 3 

Psychology and sport PSG2SD001 5 

Pedagogy and sport PSG2SD002 5 

Biology and biomechanics of human movement PSG2SD003 5 

Sociology and history of sports PSG2SD004 5 

Health education PSG2SD005 5 

Sport management PSG2SD006 5 

Swedish SVG1SD008 3 

Ammattiopinnot 

Vaihtoehtoiset ammattiopinnot 

Physical requirement of ball games SPG3SD001 6 

Technical and tactical requirements of ball 

games 

SPG3SD002 6 

Psycho-social requirements of ball games SPG3SD003 6 

Facilitating physical training in ball games SPG3SD004 6 

Facilitating development of playing skills and 

game sense in ball games 

SPG3SD005 8 

Facilitating mental training in ball games SPG3SD006 8 

Leadership of coaching SPG3SD007 6 

Coaching as a profession SPG3SD008 6 

Discipline of coaching SPG3SD009 6 

Vapaasti valittavat ammattiopinnot 

Free elective studies FRG8SD001 15 

Työharjoittelu 

Placement PLG6SD001 30 

Opinnäytetyö 

Thesis THG7SD001 15 


Study Paths




7.8.2009 

Personal Study Plan

DP in Tourism — HAAGA-HELIA ammattikorkeakoulu 

http://cms.haaga-helia.fi/en/students-guide-2008-2009/polytechnic-degree/dp-in-tourism... 


7.8.2009 

Degree Programme in Tourism 

The Degree Programme in Tourism (Tobba) leads to a Bachelor of Hospitality Management degree. 

The graduates are also entitled to the Finnish title of restonomi (AMK). The programme comprises 

210 credits and takes 3.5 years to complete. The student population is international and the 

working language of the programme is English. 

All students with Finnish education are expected to include an international period in their studies. 

It can take many forms: an exchange period at one on HAAGA-HELIA´s 180 international 

partners, work placement abroad in a Finnish or international company, thesis work at a partner 

school or in an international company or organisation. 

Objectives of the DB 

The programme focuses on Business Travel and Travel Management. The aim of the programme is 

to provide the students with solid skills in business management in general and in business travel 

and its management in particular. Another aim is to help the students understand the procedures 

of business travel from the point of view of the customer company, the business travel agency and 

the provider of the services 

tobba kaavio 

Preparing for the challenges of the international working environment takes a central role in the 

programme. Another objective is to enhance the social skills and cultural awareness of the 

students. Studying in a multinational group gives the students a chance to improve their crosscultural 

skills in a natural way in their daily work. This also furthers the aims of personal 

development. The students will also gain good communication and presentation skills. 

The studies prepare for several types of jobs: 

- working in companies selling travel products ( travel agencies, transportation companies, hotels) 

- working in companies or organisations buying and coordinating travel services for the company




7.8.2009 

personnel (Travel Management-related jobs ) 

- planning and managing meetings and other events 

- setting up one´s own business 




Credit 

points 


Business Networks in the Information Age 21 

Business studies 16 



Tourism studies 38 

Business studies 27 

Research methodology 6 

Management and Leadership studies 12 


Exchange studies. Complementary tourism or business studies. 


Thesis 15 

Total 210 

Core studies 

The students start their studies with a module called Business Networks in the Information Age. 

These integrated studies dominate the first semester and aim at giving the students the basic tools 

for their further studies in terms of basic business operations, IT and Communication. They also 

teach group work skills. The core studies also include Mathematics and Accounting. Another 

central subject in semester 1 is Introduction to Business Tourism. 

The students also start their language studies during the first semester. The language programme is 

different for Finnish and international students. Whilst international students study compulsory 

Finnish and English, the Finnish-speakers study Swedish and one of the following as their 

compulsory foreign language: German, French, Spanish or Russian. It is essential for the non- 

Finnish-speaking students to work hard on their Finnish, as it will be a valuable help when looking 

for a part-time job, work placement or summer job. Finnish language skills play a major role in 

integrating into the Finnish society. 


The professional studies introduce the students to the world of international business travel and 

travel management. The second semester studies prepare the students for the first placement, 

focusing on reservation systems and airline operations. This is important as flight costs make up 

the majority of travel costs in most companies. Equally important is to get to know the products 

offered to business travellers and to become familiar with the service providers. European travel 

geography is integrated into these second semester studies. 

The third semester has a strong focus on employment issues. The experiences of the first work 

placement are made use of in Human Resource Management studies. At the same time work on




7.8.2009 

airline studies continues to give a deeper understanding of the business as well as of the central 

hubs in air travel.. IT and Accounting complement the third semester supply. 

Travel Management studies are taken up in the spring of the second year. The approach to these 

comprehensive business processes is very practical. As there are no right or wrong travel 

management solutions, different solutions are presented through case studies. The course brings 

together the viewpoints of the service providers, intermediaries, as well as the companies buying 

travel services. 

In the third year of the studies leadership and management issues play a central role. The 

compulsory course in leadership prepares the students to take the role of a supervisor in solving 

everyday problems. 

Service Business Management discusses quality issues that are always topical in tourism companies 

as quality is a prerequisite for competitiveness. Possible exchange studies take place in the autumn 

of year three. 


The 22 credits points that make up the free-choice studies can be taken at any higher education 

institution in Finland or abroad. On top of the HAAGA-HELIA courses, many students include part 

of their exchange studies in them. Anyone planning to go on student exchange will do wisely to save 

some of the free-choice credits for this purpose. 


The 30-credit work placement is divided into two parts. The first placement normally takes place in 

the summer after the first year studies. This summer placement aims at familiarising the students 

with sales work at a travel agency or an airline. The second placement takes place in the latter part 

of semester six in year three. Ideally this placement takes place in a business company buying 

travel services. The students are expected to find a job themselves and it has to be accepted by the 

placement coordinator. It is up to the student to do the placement in Finland or abroad. An 

increasing number of students combine exchange studies and work placement. This is to be 

recommended, as it will be a good start for an international career. The placement includes an 

extensive report on the organisation, the tasks, as well as the development ideas of the student. 

Thesis 

The Bachelor's Thesis rounds off the studies, giving the students an opportunity to implement the 

knowledge they have gained during their studies. The 15-credit thesis comprises both a theoretical 

and empirical part and is ideally commissioned by a business company. Once the thesis has been 

accepted, the student is expected to take the maturity examination that completes the studies. 

Curriculum 


Core studies 

Code 

ECTS 

credist 




English Writing Skills ENG1LC027 3




7.8.2009 


Sales and Customer Services ENG1RG029 3 




Finnish Communication FIN1RG001 6 

English and Communication INS1RG044 3 


Personal Computing INS1RG049 7 

Business Expertise INS1RG057 3 

Business Mathematics MAT1RG021 3 


Swedish for Travel and Tourism SWE1RG028 3 

MS Office TOO1RG035 4 

Russian, German, French, Spanish 12 





Introduction to Business Tourism DES2RG031 3 

International Tourism Law and Policy LAW1RG014 3 



Human Resource Management LEA2RG022 6 

Leadership in Tourism LEA2RG032 6 

Quantitative Research Techniques MET2RG031 3 

Qualitative Research Techniques MET2RG032 3 

Meeting Management RES2RG035 3 

Travel Management 1 TRA2RG030 6 


Amadeus GDS and Air Transportation TRA2RG044 6 

World of Airline Fares TRA2RG045 10 

Product Pricing TRA2RG046 3 

World of Tourism Service Providers TRA2RG050 10 

Free-choise professional studies 15 


Work Placement PLA 30 

Thesis 




Courses 


Perusopinnot 

Tunnus 

Opintopisteet 

Pakolliset perusopinnot 

Economics ECO1LC025 3




7.8.2009 




Sales and Customer Services ENG1RG029 3 





English and Communication INS1RG044 3 



Business Expertise INS1RG057 3 


Swedish for Travel Business RUO1RG006 6 




Vaihtoehtoiset perusopinnot 

Nybörjartyska 1 GER4LB001 3 

Nybörjartyska 2 GER4LB002 3 

Nybörjartyska 3 SAK4LB003 3 

Nybörjartyska 4 SAK4LB004 3 

Ammattiopinnot 

Pakolliset ammattiopinnot 









Quantitative Research Techniques MET2RG031 3 

Qualitative Research Techniques MET2RG032 3 




Amadeus GDS and Air Transportation TRA2RG044 6 




Vaihtoehtoiset ammattiopinnot 

Ranskan alkeet 1 FRE4LP001 3 




Ranskan jatko 1 FRE4LP011 3 




Saksan jatko 1 GER4LP011 3




7.8.2009 

Saksan jatko 2 GER4LP012 3 



Venäjän alkeet 1 RUS4LP001 3 




Venäjän jatko 1 RUS4LP011 3 




Espanjan alkeet 1 SPA4LP001 3 




Vapaasti valittavat ammattiopinnot 

Reading Finnish 1 FIN8LC005 3 

Reading Finnish 2 FIN8LC006 3 

Study Tour ITB Exhibition 1 IBU8RG051 2 

Study Tour ITB Exhibition 2 IBU8RG052 3 

Event Marketing MAR8RG061 3 

Thesis Writing THE8LC019 2 

Työharjoittelu 

Work Placement 30 

Opinnäytetyö 





Credit 


Code 

points 

Semester 1 36 



Communication INS1RG044 3 

Business expertise (three years) INS1RG057 3 






Work Placement 1 (in the summer) PLA 15 

Semester 2 36 




Amadeus GDS and Air Transportation TRA2RG044 6




7.8.2009 





Semester 3 33 















Qualitative Research Methods MET2RG032 3 

Quantitative Research Methods MET2RG031 3 



Semester 5 18 




Semester 6 27 


Work Placement 2 PLA 15 

Bachelor's Thesis OPI7LC004 3(15) 

Semester 7 12 

Bachelor's Thesis OPI7LC004 12(15) 

Maturity Examination 

OPI7LC003 

Study Paths 

Personal Study Plan

Degree Programme for Multilingual Management Objectives of the DP

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