HYDRAULIKPRESSE October 2010, english issue - Hansa Flex
HYDRAULIKPRESSE October 2010, english issue - Hansa Flex
HYDRAULIKPRESSE October 2010, english issue - Hansa Flex
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NeWs Qualified hydraulics technician<br />
LiFeLonG LearninG<br />
training as a hydraulics technician at the iha opens up Many opportunities<br />
Mario JaNss Has eVery reasoN to sMile he has<br />
successfully completed the training course to become a<br />
“qualified hydraulics technician” at the iHa.<br />
Mario Janß has been working for hansa-fleX<br />
since 2003. he started as a driver for the<br />
fleXXpress hydraulics immediate response<br />
service, and is now deputy manager of industrial<br />
assembly in hamburg and a service technician for<br />
industrial assembly and plant construction. Besides<br />
these demanding activities, Mario Janß also attended<br />
the iha training course that would lead to<br />
his qualification as a hydraulics technician. he passed<br />
the course with distinction. in the following interview,<br />
he describes his views on the course content.<br />
Mr. Janß, why did you decide to take the training<br />
course to become a qualified hydraulics technician<br />
(HFk)?<br />
photo: Julia ahlers<br />
someone mentioned to me while i was at a seminar<br />
in dresden that this hfk qualification course was<br />
being offered. it sounded interesting. so i found<br />
out more details about it and submitted a written<br />
application to my regional manager, Mr. krampitz.<br />
Mr. krampitz approved it and forwarded it immediately.<br />
he was extremely supportive throughout the<br />
entire training course.<br />
How do you rate the content of the course?<br />
the material covered in the hfk training course is<br />
very extensive. each topic area is discussed down to<br />
the smallest detail, and where possible this theoretical<br />
knowledge was reinforced with practical exercises.<br />
our trainee group was extremely demanding,<br />
and the trainers had to put in an enormous amount<br />
of overtime. i would also like to express my sincere<br />
thanks once again to the iha team!<br />
Now you can step back a bit: How has the training<br />
course you have just completed helped you in<br />
your work for the company?<br />
i have become a great deal more self-confident when<br />
dealing with customers. customers certainly feel<br />
more confident that they are in good hands as well<br />
when they find that the “hydraulics technician” they<br />
speak to on the phone is sure of himself, and knows<br />
what he is about.<br />
How did you manage the extra workload? after<br />
all, you had to resume your existing responsibilities<br />
for HaNsa-FleX in between training weeks.<br />
it’s true, the workload was huge. almost all of the<br />
participants had stopped studying many years ago,<br />
so the first thing you had to do was learn how to<br />
learn again. the weekends were always very short,<br />
and the three weeks sometimes went by faster than<br />
we would have lliked. i used to set off back to dresden<br />
with my colleague at about midday on sunday, and<br />
we would quiz each other on the way down, because<br />
we knew that we had a four-hour test every Monday<br />
at the iha. this was how they tested whether we had<br />
understood the training material and had studied at<br />
home.<br />
Which employees do you think would benefit<br />
from this training course?<br />
i think that the hfk training is to be recommended<br />
for fleXXpress vehicle drivers and service technicians.<br />
But also for anyone who deals with hydraulic<br />
systems as part of his working life and is interested in<br />
getting a sound training in hydraulics.<br />
the training course you attended was associated<br />
with certain costs for your employers.<br />
How does your training benefit your employer<br />
HaNsa-FleX aG?<br />
i think that the customer feels more confident that<br />
he is in good hands, which means that he is more inclined<br />
to call us again if he has another problem with<br />
his hydraulics. it is also an advantage that we learn<br />
about more than just hoses in the training course. We<br />
learn about everything that hansa-fleX has to offer.<br />
When you're dealing with customers, you don't<br />
walk around with blinkers, you point out things that<br />
the customer had perhaps not thought about before.<br />
that can be beneficial for everyone.<br />
www.hydraulik-akademie.de<br />
advertisement<br />
Training seminar schedule <strong>October</strong> – November<br />
05. – 06.10.<strong>2010</strong> Qualified staff member, line equipment hennigsdorf/Berlin<br />
04. – 08.10.<strong>2010</strong> principles of fluid technology part 2 dresden-weixdorf<br />
18. – 22.10.<strong>2010</strong> electrohydraulics dresden-weixdorf<br />
26. – 27.10.<strong>2010</strong> Qualified staff member, line equipment Boffzen/höxter<br />
25. – 29.10.<strong>2010</strong> maintaining hydraulic systems dresden-weixdorf<br />
01. – 05.11.<strong>2010</strong> principles of fluid technology part 2 dresden-weixdorf<br />
08. – 12.11.<strong>2010</strong> principles of fluid technology part 1 dresden-weixdorf<br />
17. – 18.11.<strong>2010</strong> Qualified staff member, line equipment Bremen<br />
18. – 19.11.<strong>2010</strong> Fluid service workshop for Sales Bielefeld<br />
22. – 26.11.<strong>2010</strong> maintaining hydraulic systems dresden-weixdorf<br />
29.11. – 03.12.<strong>2010</strong> principles of fluid technology part 2 dresden-weixdorf<br />
For more information, please contact ms. alpermann or ms. Schubert on tel.: +49 351 65 87 80-0 | info@hydraulik-akademie.de
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