Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
<strong>HCAHPS</strong> Website and<br />
Technical Support<br />
– Website: www.hcahpsonline.org<br />
– E-mail: hcahps@azqio.sdps.org<br />
– Telephone: 1-888-884-4007<br />
January 2008<br />
51<br />
<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
Step 1: <strong>Introduction</strong> <strong>to</strong><br />
<strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
• Who is required <strong>to</strong> attend?<br />
– <strong>Survey</strong> Vendors<br />
– Hospitals conducting <strong>HCAHPS</strong> for multiple sites<br />
– Hospitals self-administering <strong>HCAHPS</strong><br />
• Who is recommended <strong>to</strong> attend?<br />
– Hospitals contracting with a survey vendor or another<br />
hospital for survey administration<br />
– Quality Improvement Organizations (QIOs)<br />
January 2008<br />
52
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