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Introduction to HCAHPS Survey Training

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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

<strong>HCAHPS</strong> Public Reporting<br />

• Only the 32 <strong>HCAHPS</strong> <strong>Survey</strong> items are<br />

submitted <strong>to</strong> CMS and publicly reported<br />

• Currently ten hospital-level measures that<br />

summarize responses <strong>to</strong> <strong>HCAHPS</strong> items<br />

– All patient data are de-identified<br />

– On Hospital Compare Web site, updated<br />

quarterly<br />

• Only non-IPPS hospitals may suppress<br />

March 2013<br />

24

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