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Supplier Registration Form - DVED

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ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

APLICATION FOR REGISTRATION AS SUPPLIER OF DRUGS/NON­DRUGS ONTO THE <strong>DVED</strong><br />

SUPPLIER REGISTER<br />

Name of the company: _____________________________________________________<br />

Applicant’s name: _________________________________________________________<br />

Contact Person: ________________________________________________________________________________<br />

Contact Person’s Tel no: ______________________________________________________________________<br />

For use by <strong>DVED</strong> Officials only<br />

Date of submission:...............................................................................................................................................<br />

Received by:………………………………………………………................................................................................<br />

1


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

1. PURPOSE<br />

Terms of Reference for <strong>Registration</strong> onto <strong>DVED</strong> <strong>Supplier</strong>s Register<br />

1.1. The <strong>DVED</strong> shall maintain a <strong>Supplier</strong> Register containing detailed information on all suppliers registered<br />

with the division for the supply of drugs and non‐drugs. This is being done to ensure that there are<br />

sufficient qualified suppliers for the supply of drugs/non drugs and medical items/services of ensured<br />

quality as and when required.<br />

1.2. Maintenance of the <strong>Supplier</strong>s Register: The <strong>DVED</strong> will update suppliers’ information on an ongoing<br />

basis. Registered suppliers shall be responsible for providing <strong>DVED</strong> with any change in the information<br />

initially provided, including banking details. Failing to do so, <strong>DVED</strong> reserves the right to cancel the<br />

registration. It is the supplier’s responsibility to ensure that the information reflected on the <strong>Supplier</strong>s<br />

Register is correct and up to date at all times.<br />

2. CRIT ERIA FOR REGISTRATION<br />

2.1 all suppliers who wish to be registered onto the <strong>Supplier</strong> Register must meet the set criteria, as<br />

specified below:<br />

• Valid Physical Address<br />

• Contact details such as physical Business Address, postal Address, telephone or cell number,<br />

fax number<br />

• Company/Business Profile<br />

• A line of products intended to supply or specialized in.<br />

• Banking details. Personal banking details will not be acceptable except in the case where the<br />

supplier is a Sole Trader.<br />

• Bank Guarantee from any recognized financial institute in Bhutan or in the country of origin<br />

• Proof of financial soundness.<br />

• Tax Clearance Certificate<br />

• CID copies of all proprietors or partners ( where applicable)<br />

• Trade licence issued by the Ministry of Economics and Affairs, Royal Government of Bhutan.<br />

For non‐national suppliers, a valid trade licence issued by relevant authority in their country<br />

where the business is registered should be submitted.<br />

• Manufacturing license<br />

• WHO GMP certificates in case where the supplier manufacturers any products such as<br />

pharmaceuticals and laboratory re‐agents etc.<br />

Note: all the above documents should be valid at the time of submission and during the validity period of<br />

registration. A physical inspection by a team shall also be carried out at site if deemed necessary.<br />

3. HOW TO REGISTER<br />

3.1 Any supplier who wishes to register onto the <strong>DVED</strong> <strong>Supplier</strong>s Register should complete the<br />

following:<br />

a) The Application <strong>Form</strong>­ Application for <strong>Registration</strong> as a <strong>Supplier</strong> of drugs, vaccines, medical<br />

supplies and Services onto the <strong>Supplier</strong>s Register<br />

b) If a firm has more than one branch office and would like to register them all, separate application<br />

forms must be filled for each branch<br />

NB‐ Please uses a black pen. Please print so that all information is legible. <strong>Form</strong>s which are not<br />

readable or incomplete will be rejected<br />

3.2 Availability of Application <strong>Form</strong>s: Application <strong>Form</strong>s can be downloaded from MOH website<br />

(http://www.health.gov.bt). Application forms can also be collected from the <strong>DVED</strong>. No faxed or e‐<br />

2


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

mailed applications will be accepted. Only original and signed copies of application will be accepted.<br />

<strong>Supplier</strong>s may not alter the Application <strong>Form</strong> in any way.<br />

3.3 The applications forms for registration onto the <strong>Supplier</strong>s Register shall be processed at <strong>DVED</strong>.<br />

<strong>Supplier</strong>s should therefore ensure that they submit their Application <strong>Form</strong>s to the address below:<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

MINISTRY OF HEALTH<br />

THIMPHU BHUTAN<br />

PO BOX 985 TELEPHONE: 00975­325458/325955/325956/326217<br />

Note: Please keep copies of the Application form and all supporting documentation submitted as no copies<br />

will be made by <strong>DVED</strong><br />

3.4 Any queries regarding registration can be directed to: <strong>DVED</strong> TELEPHONE: 00975‐<br />

325458/325955/325956/326217 FAX 323809<br />

EMAIL: dved@health.gov.bt or cpodved@health.gov.bt<br />

3.5 Ensure that all applicable sections in the Application <strong>Form</strong> are complete. Incomplete Application<br />

<strong>Form</strong>s will not be processed by <strong>DVED</strong>. Verification of information provided by suppliers may be<br />

done against third party sources such as financial institutes, relevant authorities such as embassies<br />

or physically.<br />

3.6 Important fields to be completed:<br />

3.6.1 Contact Person: Please provide details of one (1) individual that the <strong>DVED</strong> should<br />

contact pertaining to Bids and/or Contract and/or clarification and/or supply followup.<br />

3.6.2 Type of Company: Ensure the appropriate documentary proof pertaining to your type<br />

of Company is attached and submitted together with the Application <strong>Form</strong>.<br />

View below for the required documentary proof:<br />

a) Partnership: Certified copy of Partnership Agreement<br />

b) Sole Proprietor: CID copy<br />

c) Public Company: Certified copy of Certificate of Incorporation of companies<br />

d) Close Corporation.<br />

e) Private Company: Certified copy of Certificate of Incorporation of companies<br />

f) Trust: Certified copy of Trust deed or other founding document<br />

g) Other: Please provide appropriate documentary proo f<br />

3.7 Shareholder/Owner/partners Information please complete all information for every<br />

shareholder/Owner listed on the form who has equal ownership in the Company. Please ensure<br />

that Total percentage of ownership amount to 100%. Should the space provided in page No. 7<br />

(<strong>Form</strong> III) be inadequate for the required information, please ensure that you make a copy of form,<br />

complete it and submit it together with the Application <strong>Form</strong>.<br />

3.8 Applicants will be notified about the outcome of the application within 30 working days from the<br />

date of submission of forms to <strong>DVED</strong>, unless otherwise notified in advance by the division.<br />

3.9 A non‐refundable registration fee of Nu. 1,000/‐ (one thousand only) shall be charged to all the<br />

applicants at the time of submission of application.<br />

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4. REGISTRATION VALIDITY<br />

ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

4.1 <strong>Supplier</strong>s that have been registered onto the <strong>Supplier</strong>s Register shall be eligible to participate in<br />

the <strong>DVED</strong> annual tender for the supply of drugs and non‐drugs. <strong>Registration</strong> onto the <strong>Supplier</strong>s<br />

Register however does not guarantee business opportunities as all acquisition will be subject to the<br />

Procurement Manual of Bhutan.<br />

4.2 <strong>Registration</strong> Period onto the <strong>Supplier</strong>s Register: the validity of the <strong>Registration</strong> shall be for a<br />

period of 3 years from the date of acceptance onto the suppliers register.<br />

The Division reserves the right to accept or reject any application<br />

5. <strong>Supplier</strong> Performance Evaluation<br />

5.1 All registered suppliers shall be continuously monitored and evaluated on their performance based<br />

on the work awarded to them by <strong>DVED</strong> as per the guideline. This shall form the basis for annual<br />

suppliers’ performance evaluation which will have an impact on future registration and work<br />

opportunities with the <strong>DVED</strong>.<br />

5.2 The overall summary of the suppliers’ performance evaluation is presented to the Annual Tender<br />

Selection Committee meeting and those who have performed well in the past year may be given due<br />

preference during selection, where applicable/feasible.<br />

5.3 The supplier has to attain a minimum of 75% in their yearly performance depending on the orders<br />

received. Failing to do so, they will not be eligible to participate in the following year’s tender.<br />

<strong>Supplier</strong>’s who score more than 75% are further ranked as per the following:<br />

75 – 80% Satisfactory<br />

80 – 85% Good<br />

85 – 95% Very good<br />

> 95% Excellent<br />

An example of how the evaluation is done is shown below:<br />

<strong>Supplier</strong> name: X<br />

Number of items ordered: 10<br />

CRITERIA PERFORMANCE SCORE SCORE (in term s of %)<br />

Quantity supplied in full *<br />

Delivery of supply<br />

Supplied 9 out of 10 items in<br />

full<br />

8 out of 10 items supplied<br />

within the given deadline<br />

Quality of supply 4 items rejected during<br />

physical QC inspection. Had to<br />

be replaced<br />

9 / 10 90%<br />

8 / 10 80%<br />

6 / 10 60%<br />

Average Score 83.33%<br />

* Note: quantity supplied in full is defined as quantity > 90% of the ordered quantity. E.g. if 100,000 tablets of Drug<br />

A is ordered, and the supplier is able to deliver 95,000 tabs (95%), then the score given is 1. However, if the supplied<br />

quantity is 85,000 tabs (85%) of the ordered quantity, then the score is 0.<br />

Special considerations:<br />

For non‐drugs, the items are categorized into 16 departments such as laboratory, OT, dental etc., and therefore<br />

tender is also sold department wise. In this case, a supplier’s performance shall be rated department wise. So<br />

supplier X gets 60% for his performance in Dental Department and 80% for Anesthetic Department, the<br />

supplier shall be barred from participating in tender for Dental Department only.<br />

4


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

6.<br />

Confidentiality<br />

All information provided by suppliers for registration purposes shall remain confidential and shall be<br />

used by <strong>DVED</strong> for official purposes only unless otherwise required by law.<br />

5


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

I. COMPANY’S BASE DATA: (Compulsory)<br />

1 Name of Company:<br />

2 Business license from trade number<br />

( attach copy)<br />

3 TYPE OF COMPANY( Tick applicable box<br />

and provide documentary proof):<br />

O<br />

O<br />

O<br />

O<br />

O<br />

O<br />

O<br />

Close corporation<br />

Public Company<br />

One person business / sole trader<br />

Partnership<br />

Private Company<br />

Trust<br />

Other: (Specify)<br />

4 Telephone Number<br />

5 Fax Number<br />

6 Business Physical Address<br />

7 Postal Address: Postal Code:<br />

8 Date Company Established<br />

9 BIT <strong>Registration</strong> Number<br />

10 Company Website Address<br />

11 Tax Clearance Certificate Number:.................................................................................................................................................<br />

Certificate Expiry Date:........................................................................................................................................................................<br />

Tax Certificate Approved Date:.........................................................................................................................................................<br />

6


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

II.<br />

CONTACT PERSON DETAILS: (Complete for at least two Persons – Preferably Management)<br />

(Compulsory)<br />

CONTACT PERSON 1 CONTACT PERSON 2<br />

1 NAME<br />

2 Job title<br />

4 Telephone number:<br />

5 Fax Number<br />

6 Cellular Number<br />

7 E‐Mail Address<br />

III.<br />

DETAIL OF ALL SHAREHOLDERS AND OWNERS: (Compulsory – APPLICABLE TO OWNERS AND<br />

SHAREHOLDERS ONLY)<br />

Full name CID/passport Citizenship Date of<br />

ownership<br />

% owned<br />

Total 100%<br />

7


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

IV. REFERENCES (List 5 contracts/projects/organizations, which your Company has been engaged in for the last 2 years) related to medical supplies<br />

Description Location Client Client telephone number Amount<br />

contracted<br />

Completed/expected<br />

completion date<br />

8


ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

V. B ANKING DETAILS (A copy of a cancelled cheque must be attached‐ Compulsory)<br />

Name of Account Holder:<br />

Bank:<br />

Type of Account:<br />

Account Number:<br />

It is hereby confirmed that these details<br />

have been verified<br />

Bank stamp here<br />

NB: It is the <strong>Supplier</strong>’s responsibility to<br />

ensure that the details provided are correct<br />

Bank Official Name: ___________________________________________________<br />

Name of the Bank: _____________________________________________________<br />

Contact Details: ________________________________________________________<br />

9


VI.<br />

ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

DETAILS OF PERSON(S) AUTHORIZED TO ACT ON BEHALF OF THE COMPANY (Mandatory)<br />

RESOLUTION OF OWNERS/DIRECTORS/ MEMBERS/PARTNERS<br />

RESOLUTION of a meeting of the Board of *Directors / Members / Partners/ Owners of:<br />

_____________________________________________________________________________________________________________________<br />

(Legally correct full name and registration number of the Enterprise, if applicable)<br />

Held at ___________________________________________ (Place)<br />

On ________________________________________________ (Date)<br />

RESOLVED that:<br />

1. The Company submits an application to the <strong>DVED</strong> for registration on <strong>DVED</strong>’s <strong>Supplier</strong> Register.<br />

2. *Mr/Mrs/Ms: _______________________________________________________________<br />

in *his/her Capacity as: _________________________________________ (Position in the Enterprise) and who will sign<br />

as follows: (insert specimen signature)_________________be, and is hereby, authorised to sign any documents<br />

and/or correspondence in connection with and relating to the Application <strong>Form</strong> as well as to sign any<br />

Contract, and any and all documentation on behalf of the Company.<br />

Name Capacity Signature<br />

Note:<br />

1. * Delete which is not applicable<br />

2. This resolution must be signed by all the Directors / Members / Partners and Owners of the Bidding Enterprise<br />

3. Should the number of Directors /Members/Partners and Owners exceed the space available above,<br />

additional names and signatures must be supplied on a separate page<br />

Enterprise stamp:<br />

Attach power of attorney:<br />

10


VII.<br />

DECLARATION:<br />

ROYAL GOVERNMENT OF BHUTAN<br />

MINISTRY OF HEALTH<br />

DEPARTMENT OF MEDICAL SERVICES<br />

DRUGS VACCINE AND EQUIPMENT DIVISION<br />

By completing this application form, the Company declares that:<br />

1. All the information provided in this application is true and correct.<br />

2. The Company will, without protest submit itself to procedures instituted by the <strong>DVED</strong><br />

3. The Company will, if requested to do so supply further information and documentary evidence for<br />

scrutiny.<br />

4. The Company will update their registration particulars whenever a significant change in their details<br />

occurs.<br />

5. The Company acknowledges that any false information provided can lead to disqualification from the<br />

<strong>Supplier</strong><br />

6. Register and being listed on <strong>DVED</strong> supplier list.<br />

7. The Company acknowledges that it can be penalized for poor performance.<br />

Is there any relationship between your organization and any of the <strong>DVED</strong> officials/staffs?<br />

Yes<br />

No<br />

If yes, please specify nature of relationship and name of person<br />

Family Friend Business Partner<br />

Full Name: Full Name: Full Name: Full Name:<br />

Duly authorized to sign on behalf of: ___ ________________________ (Name of Company)<br />

The undersigned who warrants that he / she is duly authorized to do so on behalf of the Company, confirms<br />

that the contents of the application are within my personal knowledge and are to the best of my belief both<br />

true and correct.<br />

Signature (Affix a legal<br />

stamp)<br />

Full Name Capacity Date<br />

11

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