VDS - Autohaus

autohaus

VDS - Autohaus

J.D. Power and Associates

2012 U.S. Vehicle Dependability Study SM

(VDS)

Lexus

Porsche

Cadillac

Toyota

Scion

Mercedes-Benz

Lincoln

Ford

Buick

Hyundai

Acura

Honda

Industry Average

Chevrolet

Volvo

Audi

smart

Subaru

Nissan

Mitsubishi

BMW

GMC

MINI

Mazda

Suzuki

Kia

Volkswagen

Infiniti

Jaguar

Ram

Jeep

Dodge

Chrysler

2012 Nameplate Ranking

Problems per 100 Vehicles

0 100 200 300 400

86

98

104

104

Land Rover and SAAB are included in the study but not ranked due to small or insufficient sample size.

111

112

116

124

125

125

129

131

132

135

143

148

148

149

152

153

154

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power

and Associates as the publisher and the J.D. Power (Page and 2 of Associates 3) 2012 U.S. Vehicle Dependability StudySM as

the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising

or other promotional use can be made of the information in this release or J.D. Power and Associates study results

without the express prior written consent of J.D. Power and Associates.

158

161

163

167

169

169

172

172

174

179

183

192

Source: J.D. Power and Associates 2012 U.S. Vehicle Dependability Study SM


J.D. Power and Associates

2012 U.S. Vehicle Dependability Study SM

(VDS)

Sub-Compact Car

Highest Ranked: Toyota Yaris

Scion xD

Honda Fit

Compact Car

Highest Ranked: Toyota Prius

Toyota Corolla

Hyundai Elantra

Compact Sporty Car*

Highest Ranked: Scion tC

Midsize Car

Highest Ranked: Ford Fusion

Mitsubishi Galant

Toyota Camry

Top Three Models per Segment

Car Segments

Large Car

Highest Ranked: Buick Lucerne

Toyota Avalon

Ford Taurus

Entry Premium Car

Highest Ranked:

Lexus ES 350 (tie)

Lincoln MKZ (tie)

Acura TL

Midsize Premium Car

Highest Ranked: Hyundai Genesis

Mercedes-Benz E-Class

Volvo S80

For more detailed findings on vehicle quality and dependability performance,

visit www.jdpower.com

*No other model in this segment performs above the segment average.

NOTE: For a segment award to be issued, there must be at least three models with sufficient sample that comprise 80 percent

of market sales within an award segment. In the compact premium sporty car segment, midsize sporty car segment, premium

sporty car segment and large premium car segment, these criteria were not met, so no awards have been presented in these

segments.

Source: J.D. Power and Associates 2012 U.S. Vehicle Dependability Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power

(Page 2 of 3)

and Associates as the publisher and the J.D. Power and Associates 2012 U.S. Vehicle Dependability StudySM as

the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising

or other promotional use can be made of the information in this release or J.D. Power and Associates study results

without the express prior written consent of J.D. Power and Associates.


J.D. Power and Associates

2012 U.S. Vehicle Dependability Study SM

(VDS)

Top Three Models per Segment

Truck/Multi-Purpose Vehicle/Crossover/SUV Segments

Compact Multi-Purpose Vehicle*

Highest Ranked: Scion xB

Compact Crossover/SUV

Highest Ranked:

Chevrolet Equinox

Honda CR-V

Toyota RAV4

Midsize Crossover/SUV

Highest Ranked:

Ford Explorer (tie)

Nissan Murano (tie)

Toyota Highlander

Midsize Premium Crossover/SUV*

Highest Ranked: Lexus RX 350

Lincoln MKX

Midsize Pickup

Highest Ranked: Nissan Frontier

Ford Ranger

Honda Ridgeline

Minivan*

Highest Ranked: Toyota Sienna

Honda Odyssey

Large Pickup

Highest Ranked: Toyota Tundra

GMC Sierra HD

Chevrolet Silverado LD

For more detailed findings on vehicle quality and dependability performance,

visit www.jdpower.com

*No other model in this segment performs above the segment average.

NOTE: For a segment award to be issued, there must be at least three models with sufficient sample that comprise 80 percent

of market sales within an award segment. In the entry premium crossover/SUV segment, large crossover/SUV segment and

large premium crossover/SUV segments, these criteria were not met, so no awards have been presented in these segments.

Source: J.D. Power and Associates 2012 U.S. Vehicle Dependability Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power

and Associates as the publisher and the J.D. Power (Page and 2 of Associates 3) 2012 U.S. Vehicle Dependability StudySM as

the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising

or other promotional use can be made of the information in this release or J.D. Power and Associates study results

without the express prior written consent of J.D. Power and Associates.

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