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Gender and rural microfinance: Reaching and empowering ... - IFAD

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Many of these may be extremely expensive<br />

options for clients. They may also exclude<br />

<strong>and</strong> discriminate against women,<br />

particularly poor women. It is crucial that<br />

financial service providers underst<strong>and</strong> these<br />

systems <strong>and</strong> complement them, increasing<br />

the range of financial choices that can<br />

benefit people, rather than undermining<br />

existing systems.<br />

The financial products available in <strong>rural</strong><br />

areas are likely to change significantly over<br />

the next few years, owing to technological<br />

advances, innovations in information <strong>and</strong><br />

delivery technologies, <strong>and</strong> the increasing<br />

entry of commercial banks into <strong>microfinance</strong>.<br />

Improved financial information <strong>and</strong> planning<br />

systems permit greater product diversification<br />

<strong>and</strong> client-centred product development. This<br />

is particularly the case where clients also have<br />

some experience of financial services, <strong>and</strong> an<br />

increasingly sophisticated underst<strong>and</strong>ing of<br />

their financial needs <strong>and</strong> of financial<br />

management (see section below on<br />

“Dem<strong>and</strong>-driven product development:<br />

market research <strong>and</strong> financial literacy”).<br />

Technological advances such as<br />

computerized services, automated teller<br />

machines (ATMs) <strong>and</strong> mobile banking<br />

through phones, mobile phones <strong>and</strong> mobile<br />

units make service delivery less dependent<br />

on expensive infrastructure, able to reach<br />

into increasingly remote areas, <strong>and</strong> promise<br />

increasingly accessible <strong>and</strong> accountable<br />

services in <strong>rural</strong> areas. Banks such as ICICI<br />

Bank in India currently aim to give universal<br />

access to loan products <strong>and</strong> other services.<br />

This strategy would consist of a number of<br />

elements: rolling out credit cards <strong>and</strong> ATMs<br />

in villages to give everyone individual access;<br />

building <strong>and</strong> maintaining individual credit<br />

histories through credit bureaux; basing<br />

credit decisions on scoring models (riskbased<br />

lending); moving from group-based to<br />

individual lending; <strong>and</strong> tracking clients<br />

through their life cycle to offer customized<br />

products for life cycle needs. These<br />

developments could significantly increase<br />

the scale of outreach. They promise credit<br />

<strong>and</strong> other services on terms far better than<br />

any currently offered by MFIs, owing to<br />

economies of scale arising from their large<br />

investment in technology.<br />

The extent to which women will have<br />

equitable access to <strong>and</strong> benefits from these<br />

services remains to be seen. Technological<br />

advances have considerable potential to make<br />

financial services accessible to women even in<br />

remote <strong>and</strong> conservative areas. Women’s<br />

groups can manage mobile banking;<br />

communications enterprises can be set up in<br />

villages (for example, Grameen’s mobile<br />

phone initiatives); computer programmes<br />

<strong>and</strong> material can be made accessible to<br />

people who cannot read or write. There are,<br />

however, also developments that may make<br />

women’s access more difficult:<br />

• Women enjoy less ownership of<br />

<strong>and</strong> access to technology, including<br />

mobile phones.<br />

• It may be harder for women to build up<br />

credit histories, because either they do<br />

not have the sort of financial history<br />

required (e.g. they may not pay domestic<br />

bills) or their credit history may be linked<br />

to that of other family members,<br />

particularly husb<strong>and</strong>s.<br />

• ATMs may be set up in public areas for<br />

men, rather than in places easily accessed<br />

by women.<br />

In this new climate of rapid expansion <strong>and</strong><br />

commercialization, it will be particularly<br />

important to ensure that products both are<br />

accessible to women <strong>and</strong> benefit them. This<br />

will require consideration of collateral<br />

requirements <strong>and</strong> ways in which credit<br />

histories can be built up. It is also important<br />

to locate the machines strategically – e.g. near<br />

the beerhouse (men’s space) or near a grocery<br />

shop (women’s space) – <strong>and</strong> to determine<br />

who gets access to mobile phones <strong>and</strong> to<br />

ensure that they are of a suitable design.<br />

Otherwise, the rapid expansion of <strong>rural</strong><br />

<strong>microfinance</strong> may further entrench existing<br />

gender inequalities within households <strong>and</strong><br />

communities, either through leaving women<br />

behind or offering products that make them<br />

further indebted <strong>and</strong> overburdened.<br />

24

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