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International Journal of

Services

Operations

and Informatics

© 2013 Inderscience Enterprises Ltd


Scope of the Journal

The advances in distributed computing and networks make it possible to link

people, heterogeneous service providers and physically isolated services efficiently

and cost-effectively. As the economic dynamics and the complexity of service

operations continue to increase, it becomes a critical challenge to leverage

information technology in achieving world-class quality and productivity in the

production and delivery of physical goods and services.

IJSOI, a fully refereed journal, provides the primary forum for both academic and

industry researchers and practitioners to propose and foster discussion on stateof-the-art

research and development in the areas of service operations and the role

of informatics towards improving their efficiency and competitiveness.

Subject coverage:

IJSOI topics include, but are not limited to:

• Service science, engineering and practice

• Service design, modelling, delivery and

operations

• Service networks, management and

sustainability

• Healthcare delivery network

• Homeland security network

• Logistics planning and integrated logistics

network

• Supply and demand forecasting

• Customer relationship management

• Production planning, scheduling and control

• System integration and modelling

• Production and service information system

• Event management system

• Real time identification and tracking

technology

• Sensor-based networks for service

operations

• RFID technology and application

• Warehouse and distribution

• Intelligent transportation system

• Simulation

• Information integration and decision

support system

• Data warehousing, data mining and

knowledge integration

International Journal of

Services

Operations

and Informatics

www.inderscience.com/ijsoi

visit

www.inderscience.com


Members of the Editorial Board

Editor-in-Chief

Prof. Young-Jun Son

University of Arizona, USA

Advisory Editor

Prof. Robin G. Qiu

The Pennsylvania State

University, USA

Associate Editors

BUSINESS INTELLIGENCE

AND ANALYTICS

Prof. Zhibin Jiang

Shanghai Jiao Tong University,

China

DECISION SCIENCE

Prof. Mei-Fang Chen

Tatung University, Taiwan

MANUFACTURING AND

SERVICE OPERATIONS

Dr. Lyes Benyoucef

LSIS UMR 6168,

France

OPERATIONS MANAGEMENT

Prof. Stefano Riemma

University of Salerno, Italy

SERVICE SCIENCE AND

SUSTAINABILITY

Dr. Grace Y. Lin

Columbia University and

President, USA

SYSTEM INTEGRATION AND

MODELLING

Prof. Li Qian

South Dakota State University,

USA

Editorial Board

Prof. Dr. Gajendra K. Adil

Indian Institute of Technology

Bombay, India

Prof. Amarnath Banerjee

Texas A&M University, USA

Prof. Chun Hung Cheng

The Chinese University of

Hong Kong, Hong Kong

Dr. Jin Dong

IBM China Research Lab, China

Prof. Cheng-Min Feng

National Chiao Tung University,

Taiwan

Prof. Joao Carlos E. Ferreira

Universidade Federal de Santa

Catarina, Brazil

Prof. Xiaohua (Tony) Hu

Drexel University, USA

Dr. Dan Högberg

University of Skövde, Sweden

Prof. Dr. Chandra K Jaggi

University of Delhi, India

Prof. Soulaymane Kachani

Columbia University, USA

Prof. Changhyun Kwon

University at Buffalo, SUNY,

USA

Prof. Alfredo Lambiase

University of Salerno, Italy

Prof. Jay Lee

University of Cincinnati, USA

Dr. Ying Tat Leung

IBM Almaden Research Center,

USA

Prof. Dong Li

University of Liverpool, UK

Prof. Ricardo Massa

Ferreira Lima

Federal University of

Pernambuco, Brazil

Prof. Esko Niemi

Helsinki University of

Technology, Finland

Prof. Francois Sainfort

University of Minnesota, USA

Prof. Suvrajeet Sen

The Ohio State University, USA

Prof. Jeremy Shapiro

Massachusetts Institute of

Technology, USA

Prof. Dr. Noboru Sonehara

National Institute of

Informatics (NII), Japan

Prof. Wei Sun

Drexel University, USA

Prof. Tobias Teich

Westsächsische

Hochschule Zwickau, Germany

Prof. Walter Wang

The Pennsylvania State

University, USA

Prof. Hsien-Jung Wu

National Taichung University of

Science and Technology,

Taiwan

Prof. Qi Xu

Donghua University, China

Dr John Yee

United States Coast Guard

USCG HQ, USA

Prof Runtong Zhang

Beijing Jiaotong University,

China

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Methods of payment

What the experts say

about IJSOI

I am very excited to witness the birth of

IJSOI, which will be the leading forum for

the exchanging and championing of new

research and industry practices in services

and informatics. These two important topics

in today’s global economy require both

academic and industrial collaboration and

focus. IJSOI will facilitate the collaboration

and integration of these two interrelated

areas, surely leading to new innovations and

breakthroughs.

To be completed by all subscribers

Terms are payment with order. Payment by

cheque, banker’s draft or credit card is

acceptable.

Name of subscriber

............................................................................

...........................................................................

Position ..............................................................

Institution ............................................................

Dr. Grace Lin, Global Sense and Respond

Leader IBM Business Consulting

IBM Academy Member and VP Practice,

INFORMS

“Through its unique focus on leveraging

information technology to optimize the

management and efficiency of service

operations, this journal will surely become

the primary platform for generating

innovative research and applications in this

exciting field”.

Prof. Soulaymane Kachani

Columbia University,

USA

The service sector has become a critical

pillar of a modern economy. Hence, to a

country, the competitiveness of the service

sector is an important issue. IJSOI provides

a venue for researchers and practitioners

from all over the world to exchange ideas

and views. I am sure that IJSOI will soon be

the breedground for new and exciting

research directions.

Prof. Chun Hung Cheng

The Chinese University of Hong Kong,

Shatin, N.T.,

Hong Kong


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International Journal of Services Operations

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International Journal of Electronic Healthcare

International Journal of Healthcare

Technology and Management

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International Journal of Information

Technology and Management

International Journal of Integrated Supply

Management

International Journal of Logistics Systems

and Management

International Journal of Radio Frequency

Identification Technology and Applications

International Journal of Services and

Operations Management

International Journal of Services and

Standards

International Journal of Services Technology

and Management

International Journal of Simulation and

Process Modelling

These titles are part of a unique profile on:

OPERATIONAL MANAGEMENT,

MARKETING AND SERVICES

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Notes for Authors and Submission of Papers

Submitted papers should not have been previously published or be currently under

consideration for publication elsewhere.

All papers are refereed through a double-blind process. A guide for authors and other

relevant information for submitting papers are available on the Submission of Papers

section of the Inderscience website: please go to

Author Guidelines

(www.inderscience.com/guidelines)

To submit a paper, please go to

Submission of Papers

(http://www.inderscience.com/papers)

ALL PAPERS MUST BE SUBMITTED ONLINE. If you experience any problems

submitting your paper online, please contact submissions@inderscience.com, describing

the exact problem you experience.

(Please include in your email the title of the Journal)

© 2013 Inderscience Enterprises Ltd

ISSN: 1741-539X (Print), ISSN: 1741-5403 (Online)

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