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engaging fragile states - Woodrow Wilson International Center for ...

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duce concrete progress in furthering the peace process, this kind of engagement<br />

requires the involvement of both diplomatic practitioners and trainers. Diplomats<br />

assigned to a country by donor governments and multilateral institutions can help<br />

to establish the core importance of conducting this type of approach. They also<br />

can help to identify the other ingredients and sequencing that needs to be part of<br />

the peace process <strong>for</strong> each country. Un<strong>for</strong>tunately, although diplomats can provide<br />

access to national leaders and can comprehend the regional environment, they are<br />

not trained in the techniques and skills of institutional or conflict trans<strong>for</strong>mation,<br />

nor often, even in mediation or negotiation skills. Trainers, on the other hand, are<br />

more focused on small-group team-building rather than the wider turf wars and<br />

other political challenges of trans<strong>for</strong>ming a dysfunctional system into an effective<br />

state. They have the skills but seldom have ready access to national leaders or influence<br />

over the political dynamics of the society. Consequently, what is required <strong>for</strong><br />

moving <strong>for</strong>ward is to build a new synergy between diplomats and trainers in the<br />

application of more holistic peace and development strategies.<br />

Building State Capacities <strong>for</strong> Governance<br />

Another key deficit in <strong>fragile</strong> <strong>states</strong> is their limited capacity to provide basic<br />

services such as health, education, and justice, as well as security. As indicated<br />

above, making such services available is an early imperative in postconflict<br />

situations.<br />

How Can Governments’ Delivery of<br />

Basic Services Be Strengthened? 19<br />

Valuable analysis on how to improve basic services in <strong>fragile</strong> <strong>states</strong> was produced<br />

recently by a multi-donor committee called the Fragile States Group under the<br />

Development Assistance Committee of the OECD. The World Bank’s World<br />

Development Report of 2004 focused on service delivery <strong>for</strong> the poor, but much of<br />

it concerned the better per<strong>for</strong>ming, more stable developing countries. At about the<br />

same time, many donors were issuing their initial policy papers on the problem<br />

of state fragility in particular, in which they argued that <strong>fragile</strong> state situations<br />

needed to be treated differently from more conventional settings <strong>for</strong> development.<br />

Consequently, the World Bank report raised the question <strong>for</strong> many donors of how<br />

service delivery needed to be approached differently in countries characterized by<br />

fragility and instability, not only in more favorable environments <strong>for</strong> development.<br />

Responding to Fragile States: Lessons From Recent Experience | 67

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