3213 Brochure Int. Full-time 4 - WiWi-Online

International Full-time
MBA Programme

TSM Business School: development beyond learning
TSM Business School, founded in the city of Enschede in The Netherlands, is the international graduate school
of the University of Twente. We offer professionals, the corporate sector and government tailor-made support in
acquiring all competencies required for effective leadership and well-founded managerial conduct.
Our programmes inspire professionals to increase their competence.
The MBA programmes of TSM Business School have a strong emphasis on technology management, entrepreneurship,
innovation and strategy. Our co-operation with prominent technology-oriented organisations makes
our MBA ideal for professionals in technology-related companies. A focus on personal growth gives participants
the opportunity to improve their management skills.
The programmes of TSM Business School are
based on a philosophy in which competency
development relies on three strongly interconnected
pillars:
• Cognitive development - broadening one's views
and gaining an in-depth understanding
of the knowledge that is required to be
able to perform in the manner desired.
• Personal development - training skills,
supported by coaching, reflection, intervision
and assessments.
• Professional development - putting the newly
acquired knowledge into practice, aimed at a
specific corporate context.
Contents
Page
From Engineer to Manager . . . . . . . . . . . . . . . . .1
The Programme . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Programme components . . . . . . . . . . . . . . . . . . .3
International orientation . . . . . . . . . . . . . . . . . . .7
Studying in the Netherlands . . . . . . . . . . . . . . . .7
Studying at TSM Business School . . . . . . . . . . .8
On the basis of these pillars this knowledge, these
skills and their application are interwoven into
a synergetic whole. The participants learn to
recognise and utilise all aspects of their potential.
This enables them to transform into the effective
manager they want to be, or into the type of
manager required by their organisations.
Registration and information . . . . . . . . . . . . . . .9
Alumni Association CoMBAtif . . . . . . . . . . . . . .9
The programmes of TSM Business School can
be subdivided into three main categories:
- MBA programmes
- Professional Development Programmes
- In Company Programmes
Over the years TSM Business School has acquired
a strong reputation, both nationally and internationally,
as an innovative institute for postgraduate
management programmes.

From Professional to Manager
The demand for managers with a technical and professional background is now
beyond question. Today’s companies have to operate in a market that is becoming
ever more complex and in a world where the speed of technological development is
growing exponentially. As a manager you need all the competencies (sufficient skills
and know-how) to handle the processes that are intrinsic to a technically oriented
environment.
The International Full-time MBA Programme at
TSM Business School is a management development
programme with an international orientation,
designed for university and higher vocational
graduates who have a degree in a technologyrelated
subject and/or a couple of years of work
experience in a technically oriented environment.
The Full-time MBA Programme extends over
an academic year consisting of three trimesters
followed by a business assignment lasting six
months. Groups are deliberately kept small,
to enhance interaction among participants and
between participants and lecturers.
In this intensive and challenging programme it
is results that count: results in terms of personal
development; results in the individual and group
assignments; and results in linking theory and
practice. Through case studies, computer simulations,
a high-tech marketing project and the
business assignment, participants put into practice
what they have learned. The end result is an
MBA that prepares students to move quickly into
jobs with broad management perspectives.
finance, law, and of organisation and innovation
concepts, prepares managers with a strong foundation
for making the right decisions, and for
integrating new developments effectively within
the company.
2. The learning manager
As knowledge becomes obsolete in a fast changing
environment, managers especially have to embrace
and develop life-long-learning capabilities,
-not only for themselves, but also for their teams
and their organisations.
3. The skilled manager
Not everyone has an instinct for management.
Therefore in the early part of the programme
participants gain insights into their managerial
strengths and weaknesses. With these insights a
‘skills programme’ tailors an individual study and
Four characteristics of an effective manager are
made explicit in the Full-time MBA Programme.
1. The competent manager
To manage all kinds of new developments effectively,
a pure technical background is no longer
sufficient. An integrated knowledge of a wide
range of disciplines such as strategy, marketing,
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Phase 2
In the second trimester, you acquire more advanced
knowledge, applying it in structured
situations. Working in small groups, you perform
casework, usually addressing problems within
technology-oriented companies. The teaching
focus is on teambuilding through the integration
of knowledge you gain in workshops, computer
simulations, skills training and group exercises.
personal development plan for each individual
person. Among the management aptitudes that
are developed, special attention is paid to leadership,
conflict resolution, communication and
negotiation skills.
4. The enterprising manager
Effective managers take responsibility for their
own actions, for their team’s actions, and for the
way the available resources are employed. They
also bear responsibility for broader aspects,
such as the environment. Entrepreneurship and
responsibility go hand in hand. For example,
during the theoretical year participants will be
divided into different teams, and each team will
have its own goal and responsibility.
THE PROGRAMME
The Full-time MBA Programme lays strong
emphasis on three main issues: management
development, personal development and career
development.
MANAGEMENT DEVELOPMENT
The programme develops your expertise in four
distinct phases:
Phase 1
In the first trimester, you acquire knowledge in
key managerial areas, - significant to effective
business management. These areas include
Managerial economics, Marketing, Project
management, International business law,
Organisational theory and Production management.
Phase 3
In the third trimester you test your ability to
manage. By simultaneously balancing a number
of demands, you learn to manage yourself and
your academic performance, while also learning
to manage others - often under pressure! As your
grasp of the core subjects deepens, you are given
further opportunities to apply your knowledge in
group assignments and in the unique high-tech
marketing project where you work closely with
the managers of a participating company.
Phase 4
In the fourth and final stage you put what you
have learned into practice: -moving to a real
working environment at an organisation of
your own choice. By engaging on a ‘live’ business
assignment, you will get the opportunity to
demonstrate your ability to deal with real management
challenges.
PERSONAL DEVELOPMENT
The essence of management is “getting things
done through people”. As a future manager, you
will provide leadership, motivation, and guidance.
And it is these skills that will prove crucial to your
success.
The programme starts with an assessment of your
personal strengths and weaknesses. These include
factors such as the ability to lead, persuasiveness,
and empathy. The assessment serves as the basis
for drawing up a personal development plan.
This in turn provides guidelines for the development
of skills throughout the entire Full-time
MBA Programme.
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Your personal development plan will be supported
by training in a range of skills. In phase one, the
skills training develops your personal effectiveness:
effective presentations, time management
and written communication. In the second phase,
more attention is paid to developing interpersonal
effectiveness: participating in and/or chairing
meetings, communication skills, stress management,
as well as general ‘people’ management
skills. In the third and final phase attention is
paid to leadership effectiveness: negotiation skills,
conflict management and leadership skills.
CAREER DEVELOPMENT
Career development involves a variety of methods
that are applied throughout the academic year.
In particular retreats are organised where fellow
students conduct intensive personal evaluations.
Furthermore attention is paid to career enhancement,
including job application skills and networking
skills. Additionally, informal social events
are organised when participants can meet experts
from industry and executive search agencies.
Finally, there are frequent company visits that
provide a glimpse inside many different working
environments.
To provide continuous guidance, each participant
is teamed with a personal coach who helps that
person monitor and evaluate their progress and
career development against individual personal
development plans.
PROGRAMME COMPONENTS
TECHNOLOGY AND ORGANISATION
Integrating the latest technology into contemporary
organisations requires an understanding
of both of these key areas. Three courses are
integrated under this theme to show the essential
interaction between them:
Organisation Theory
In order for you to gain knowledge of specific
organisational structures, as well as keep your
bearings within a variety of organisational settings,
this course provides a thorough grounding
in the principles of organisational theory. A computer
assisted case allows you to apply what you
have learned in a virtual shop-floor environment.
Operations Management & Logistics
Fine-tuning an organisation to optimal levels of
quality, delivery on time, and efficient production
and operation methods is essential for survival.
In this course, you will get the necessary basics in
production and operations concepts. Topics included
are product design and process selection,
CAD/CAM systems, Total Quality Management
(TQM), Just-in-Time systems, project planning
and control, automation, and work measurement.
You will also learn how to apply planning and to
appreciate the differences between operational
systems in manufacturing, service, and distribution
organisations. The logistics typologies of
production situations, capacity management,
Erik Smakman
My Name is Erik Smakman.
I graduated in 1993 as a Chemical
Engineer from Delft University of
Technology (Netherlands). During
my first professional year as a
process engineer at a protein
processing company, I realised
that the major improvements in the manufacturing process would be
achieved by changes in the organisation. I also noticed that actually,
I liked that better than improving the technology itself.
I felt however that I needed more knowledge and skills in business.
Therefore, I considered doing an MBA. I decided to join TSM Business
School in 1996 with a strong motivation:
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the small group size, that stimulates interaction with teaching staff;
the balanced programme of both knowledge and skills, provided by
academic staff;
the international setting that helps to get insight into other cultures
During my time at TSM, I relished living together in one house with my
colleagues from other countries. It broadened my perspectives in many
ways.
I am currently working as Strategy Consultant at PwC Consulting,
a business of PricewaterhouseCoopers. TSM gave me the business
insights and tools that sharpened my thinking and benefit me daily.
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inventory and supply chain planning and control,
and Manufacture Resource Planning (MRP) are
all discussed.
MANAGERIAL ECONOMICS
The competence of MBA graduates in the management
of cash flows and the accompanying flow of
information has a direct influence on the financial
condition and performance of the firm. This
managerial economics course comprises three
highly interrelated, yet distinct modules:
Management Accounting
The focus here is on internal cost analysis and
the process of providing managers with the right
information. Subjects include: Activity Based
Costing, cost control, and performance measurement.
Financial Accounting
This discipline provides parties external to the
firm (such as accountants, investors and the
general public) with information on corporate
financial performance. Subjects include: annual
reports and cash flow statements, International
Accounting Standards, income smoothing, and
the key role of the Certified Public Accountant.
Corporate Finance
Decisions made by management to support investment
and financing strategies are presented in a
natural combination of insights derived from
management accounting and financial accounting.
Subjects include: business valuation,
capital budgeting, financing strategies, and
creditworthiness.
MARKETING MANAGEMENT
Today’s companies need to urgently rethink their
business missions and marketing strategies.
Especially with the increasingly rapid advance
of technology and its influence on the course of
corporate developments, businesses have a need
for managers with an understanding of the principles
of both marketing and today’s technology.
Therefore, we devote attention to the following
elements:
Marketing for
Technology-Oriented Organisations
The essential elements that distinguish marketing
in technology-based companies are analysed.
The main topics are the marketing process,
systems and strategies, management systems-,
and organisation. Special attention is paid to
the influence technological developments are
expected to have on the future of marketing and
marketing management.
High-Tech Marketing
All students are involved in a High-Tech
Marketing Project within a carefully selected
company. This project is carried out by a team
consisting of Full-time MBA students cooperating
with marketing, R&D, production and/or sales
management staff from companies who have
competed to participate. Akzo-Nobel, Philips,
Fokker Space and Systems, Port of Rotterdam,
KPN, Heineken, Gist Brocades, AT&T and
Unilever are among those that have participated
in recent years.
HUMAN RESOURCE MANAGEMENT
The most successful managers are those who
realise the value of people, and understand the
significance of managing this most valuable of
assets wisely. The following two courses emphasize
this importance.
Organisational Behaviour
Some of the questions examined during the
course are: what is the influence of learning,
reinforcement-, and motivation on effective
work behaviour; how do conflicts arise and in
what ways can we solve them; and in what
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ways do groups influence individual behaviour
and the organisation? As the MBA class is itself
an organisational entity, frequently the techniques
studied in class are applied to the group process.
Human Resource Management
In close combination with the theory learned
in the previous module, contemporary issues
are integrated with classic studies of personnel
management. Such subjects as human resource
management and labour, women's resource
management, work and job design, and worker
influence are among some of the issues analysed
and discussed in an open and free exchange of
views.
STRATEGIC MANAGEMENT
This module will introduce the students to the
discipline of strategic management. The ideas of
major schools of thought in the discipline will be
discussed, and students will learn to apply the
ideas and tools developed by these schools to the
analysis of firms and industries. Themes are: the
content, context and process of strategy, sources
of competitive advantage, industry analysis,
the analysis of core competencies, and strategic
planning and strategy formation.
Strategic Purchasing and Supply Chain
Management
During the past few years purchasing and supply
management has changed considerably in many
companies. This is reflected in the increased
attention this discipline is receiving from business
management. An effectively and efficiently operating
purchasing and supply function can make
an important contribution to company results.
Subjects include the role of purchasing in the supply
chain, the sourcing process, purchasing and business
strategy and supply chain management.
ESSENTIAL DISCIPLINES
The following courses are designed to provide
you with additional tools - ancillary to the core
subjects - which will help you to become a more
effective manager:
Information Technology
The ability to apply information based on reliable
data and to make cogent strategic decisions about
the company is one of the most valuable talents a
manager can possess. The themes in this module
are: the relationship between ICT and business
strategy, the impact of ICT on business processes,
investment decisions on ICT systems and solutions,
the management of ICT implementation projects
and the management and control of ICT systems.
Project Management
Participants will be introduced to the model of
Project Management and the associated management
control processes. The module includes a
hands-on exercise in small teams exploring project
management issues as well as enhancing group
process skills.
Daniela Vatajelu
I am Daniela Vatajelu and I am
Romanian. Graduated with a M.Sc.
in Chemical Engineering in 1993,
I started working for a Romanian
Scientific Institute, where I managed
R&D projects for Chemical
Companies in Romania. As my
country was undergoing a period of major economic transformation,
I realized I wanted to learn more about business.
Doing an MBA at TSM Business School appealed to me as they were
offering a broad academic program in which one could gain business
knowledge and apply it immediately in practice in various in-company
projects.
I joined TSM in 1996 and got very excited about being part of an international
group of ambitious students, all aiming to make the most out of
the program offered by TSM.
I feel that the knowledge and skills acquired at TSM have equipped me
with the insights required to be successful in business.
Currently I am working as an Economist in one of the Finance, Strategy
and Planning Groups of Shell. I am glad to acknowledge that what I
learned at TSM helps me make a difference every day.
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fundamental national differences in business law.
Particularly in the areas of import/export regulations,
tax structures, labour issues, and legislation,
as they pertain to trade and international competition.
Business Values and Ethics
In everyday business, managers are confronted
with a variety of issues that, alongside such
conventional business-oriented considerations
as return on investment and efficiency, require
us to reflect on moral and ethical ramifications.
The objectives of this module are to impart the
reasoning and analytical skills required to examine
ethical issues, to identify the moral issues
involved in management, and to provide an understanding
of the social and physical environments
within which moral issues arise in business.
Organisation of Innovation Processes
The recognition of the value of innovation and
the ability of an organisation to incorporate innovation
processes is essential. This course
trains you in techniques for inspiring innovative
thinking, harnessing creative energy, and putting
these processes into practice. Furthermore, you
will learn how to recognise the minimum conditions
for innovation and how to create an environment
conducive to innovative thinking.
Planning and Assessment
of Management Research
Quantitative research methods are geared to
gathering information on which to base future
decisions. Qualitative methods concentrate on the
subjective factors that influence this data. In this
course, a balance is struck between the quantitative
and the qualitative, with the recognition that
political and ethical factors can affect the objectivity
and accessibility of research in general.
International and Comparative Business Law
Looking at the globalisation of today’s trade
and businesses, it is essential to understand
Entrepreneurship
This module is designed to give participants a
broad view of entrepreneurship and, in particular,
enterprising behaviour. It provides insights into
the importance of this concept in the light of a
rapidly changing world and the new/evolving role
of management. This further provides a useful
platform to study the development of small independent
businesses. In this respect students will
be introduced to important thresholds: the ‘Start-
Up’, ‘Survival’, and ‘Growth’ phases in the development
of small businesses. Finally students will be
acquainted with the concept of Intrapreneurship,
i.e., entrepreneurial behaviour of an employee in
an established organisation.
International Cross-Cultural Management
In this course the internationalisation process of
businesses (such as international joint ventures
and technology transfer) and differences between
western and non-western countries with regard
to business are examined. External differences,
such as company environment and bureaucracy
are juxtaposed with internal differences, including
styles of business management, methods and techniques
for analysis as well as ways of improving
operations. To enable participants to manage
across borders successfully, special attention is
paid to intercultural management.
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Backgrounds of participants
on recent programmes
other business schools in the United States,
including Georgia Institute of Technology
(Georgia Tech) and Pepperdine University (USA).
Mechanical Engineering
Industrial engineering
Aeronautic and Space Engineering
Electrical Engineering
Civil Engineering
Chemical Engineering
Construction Engineering
Computer Science
Agriculture
Economics
International business
Current functions
of MBA graduates
Consultant
Director/president/CEO/Managing director
Engineer
General manager
Marketing manager
Product manager
Production manager
Project manager
Quality control
Sales/area/account manager
INTERNATIONAL
ORIENTATION
The participants in the International Full-time
MBA Programme come from all over the world,
including among others: China, Colombia,
Germany, Greece, Ghana, Honduras, Hungary,
India, Indonesia, Pakistan, Romania, Russia,
Tanzania, Trinidad, Turkey and Uruguay.
Furthermore experienced TSM Business School
lecturers and distinguished lecturers from universities
in other countries maintain the international
dimension of the programme and ensure that
topics are dealt with in an international context.
Additionally, we have student exchanges with
STUDYING IN THE
NETHERLANDS
The Netherlands is situated in north-western
Europe. Belgium and Germany lie along our
southern and eastern borders, and the North
Sea along our northern and western coasts.
The Netherlands, bikes & books.
By Fernando Meneses Alvarez -
MBA (1998-2000)
I am a Project Engineer for the number
one world-wide supplier of integrated
fuel systems. My responsibility
is to start-up new factories and
to launch new products in Mexico.
I am involved in almost the whole process; from writing business plans to
delivering complete fuel systems at customer assembly plants. Within the
company, I have to work with people from many different countries. Due
to the broad scope of my job I can use most of the subjects that were part
of my studies at the International Master in Business Administration
Programme (MBA) at TSM Business School..
Before I joined the MBA course, I came into contact with the world of
international business and discovered how interesting it was. I also found
out that my knowledge and experience were not enough if I wanted to get
into better and more challenging positions. So, I started my search for an
International MBA programme. The programme at TSM Business School
had just what I was looking for, its focus on the development of engineers
to managers and the development of management aptitudes really attracted
my attention. Further research on the country and culture increased
my interest and I decided that TSM Business School was the best choice.
The Netherlands, symbol of international business and global thinking
was the perfect environment to obtain my Masters Degree.
The Netherlands, symbol of mills, tulips, dams, books and bikes became
my home for eighteen months.
I graduated in 2000 and I remember the 18 months at TSM Business
School as being the most wonderful and enriching experience I have
ever had. I look forward to the future and see the path of success and
great challenges.
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The country has a population of 16 million. The
official language is Dutch, but nearly everyone
speaks English as a second language. The
Netherlands is the market leader in English study
programmes on the European continent.
The geographical location of the Netherlands
makes the country an ideal gateway to Europe.
International focus has brought the country a
well-deserved reputation as a trading nation.
Several multinationals, which began as Dutch
companies and many foreign companies have
their European headquarters in the Netherlands.
Dutch industry has traditional strengths in chemicals,
metallurgy, food production and food processing.
In the fields of technology, research, science
and education the country for many years has put
a great effort into maintaining a strong position.
The open attitude of the Dutch towards the rest of
the world goes far beyond business. Dutch society
is multicultural and modern. Many communities
are fully integrated into society but at the same
time are able to maintain their own values.
Wherever you come from, you can rest assured
that this safe, open society will provide you with a
hospitable home during a memorable stay.
Examples of practical
assignment projects:
• Proposal for Global Manufacturing and
Distribution Strategy-Enzymes and
Colours Quest International (Unilever).
• Long - Term Product Planning for Automotive
Exterior Body Panels GE Plastics.
• The Demand for Virtual Private Networks
in Multinational Corporations AT&T
Network Systems.
• Financial Opportunities for Yamal (Russia)
- Europe Gas Pipeline Project Nacap,
Netherlands.
• Investment Opportunities for Technologyoriented
Companies in Slovakia Slovak
American Enterprise Fund.
STUDYING AT TSM
BUSINESS SCHOOL
LOCATION AND FACILITIES
TSM Business School is located on the Business
& Science Park, adjoining the campus of the
University of Twente, Enschede, the Netherlands.
The International Full-time MBA Programme
takes place at the campus of the University of
Twente, which occupies a beautiful site amid the
fields and woodlands of the former Drienerlo
country estate. The UT campus offers extensive
services. These include excellent sporting amenities,
restaurants, pubs, accommodation for staff
and students, a medical centre, a supermarket
and an art and cultural centre.
ADMISSION REQUIREMENTS
To qualify for the International Full-time MBA
Programme, you should meet the following criteria:
• Engineering degree or a technically-oriented
academic or higher vocational background
• Preferably, you will also have three years
working experience
• Graduate Management Admission Test (GMAT)
• Test of English as a Foreign Language (TOEFL):
for non-native English speakers
You will also have to successfully pass a selection
interview, which tests:
• your entrepreneurial attitude
• the breadth of your knowledge and experience
• your motivation,
• your interpersonal skills and
• your command of English
SELECTION PROCEDURE
Your application form, current CV, GMAT score,
and a rigorous intake interview constitute the
TSM Business School’s selection procedure.
Candidates are accepted on the basis of the results
of the interview, their background, work experience
and potential for management. You will
be notified within three weeks of application.
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THE HIGHLIGHTS OF OUR
INTERNATIONAL FULL-TIME
MBA PROGRAMME:
• A balanced combination of management
development, personal development and
career development
• Coverage of the main functional areas in
management plus TSM’s core expertise in
Management of Technology, Innovation,
Entrepreneurship, Strategy, ICT and
International Business
• Case studies, peer evaluations and discussions
with industry experts
• The challenge of a demanding high-tech
marketing project and a six month business
assignment within a company of your choice
• Invaluable experience working in an international
group of students
• Small groups of students which enhance
interaction among participants and between
participants and lecturers
• Extensive services offered by the campus of the
University of Twente
ALUMNI ASSOCIATION
COMBATIF
CoMBAtif, established in 1988, is the alumni
association of TSM Business School. The
objective is to create success for the members
out of a common background, through mutual
contacts, and the development of managerial
knowledge and skills. Furthermore CoMBAtif
strives to enhance the quality and reputation
of TSM Business School.
This booklet profiles some of the graduates of the
International Full-time MBA Programme over the
past fifteen years. These graduates exemplify the
necessary spirit of todays leaders all over the
world. We are proud of what our alumni are
accomplishing and we hope that the stories of our
alumni will help future participants to make the
right decision for an MBA programme which fits
their background and future career aspirations.
For more information, please look at
www.masteryourcareer.com
MASTER
YOUR MANAGEMENT CAREER
THE TSM INTERNATIONAL
FULL-TIME MBA PROGRAMME ENDORSED:
FROM HOLLAND TO HUNGARY,
FROM UGANDA TO URUGUAY,
FROM CHINA TO COLOMBIA,
MASTER
OUR MANAGEMENT CAREER
THE TSM INTERNATIONAL
FULL-TIME MBA PROGRAMME ENDORSED:
FROM HOLLAND TO HUNGARY,
FROM UGANDA TO URUGUAY,
FROM CHINA TO COLOMBIA,
FROM...
FROM...
REGISTRATION AND
INFORMATION
To obtain an application form, or for further information
regarding the International Full-time MBA
programme at TSM Business School, please look
at www.tsm.nl or contact us at:
TSM Business School
P.O. Box 217
7500 AE Enschede The Netherlands
Telephone: +31 (0)53 489 8009
Fax: +31 (0)53 489 4848
mba@tsm.utwente.nl
www.tsm.nl
www.masteryourcareer.com
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