Exhibitor Manual - Scottish Caravan Show

caravanshowscotland.com

Exhibitor Manual - Scottish Caravan Show

EXHIBITOR

MANUAL

Caravanshowsecc

CaravanShowScotland

Organised by:


INTRODUCTION TO YOUR MANUAL

Dear Exhibitor,

Scottish Caravan Motorhome & Holiday Home Show

7 th – 10 th February 2013, SECC, Glasgow

This manual has been compiled to assist you with the planning of your stand at the Scottish

Caravan Motorhome & Holiday Home Show, in February 2013. Please take your time to

read it through carefully, as it will save you last minute inconvenience and expense.

At the back of the manual, you will find all the necessary forms for official contractors and

services. The speedy return of the forms provided will ensure that we and our contractors

can provide the best service possible. Please return FORM 1 on receipt of this manual,

along with a copy of your risk assessment.

Please note, car parking at the venue is currently extremely limited and we would

recommend that where possible, you park off site or arrange to car share with a colleague.

See page 3 for full details.

We are here to assist you on any matter relating to the exhibition, therefore please feel free

to contact Margaret Cowan with any queries.

Yours faithfully,

Margaret Cowan

Group Operations Manager


ORGANISING TEAM

Show Manager

Senior Sales Executive

Operations Manager

Marketing & PR Manager

Managing Director

Jamie Taylor

Tel.: 0141 576 3358

jamie.taylor@qdevents.co.uk

Leeann Duncan

Tel.: 0141 576 3238

leeann.duncan@qdevents.co.uk

Margaret Cowan

Tel.: 0141 576 3886

margaret.cowan@qdevents.co.uk

Helen Doherty

Tel.: 0141 576 3887

helen.doherty@qdevents.co.uk

Fran McIntyre

Tel.: 0141 576 3896

fran.mcintyre@qdevents.co.uk

Facsimile 0141 204 0077

Website

www.caravanshowscotland.com

Organised by

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

1


THE SCOTTISH CARAVAN MOTORHOME & HOLIDAY HOME SHOW,

HALLS 1 – 5 EXHIBITION TIMETABLE

Build-up Schedule Hall Open Hours

Hall 1

Mon 4 February

Tues 5 February

Weds 6 February

Hall 2

Mon 4 February

Tues 5 February

Weds 6 February

Hall 3

Sun 3 February

Mon 4 February

Tues 5 February

Weds 6 February

Hall 4

Sun 3 February

Mon 4 February

Tues 5 February

Weds 6 February

Hall 5

Mon 4 February

Tues 5 February

Weds 6 February

Access Space Only Exhib

Access Space Only Exhib

Access Shell Scheme Exhib

Access Space Only Exhib

Access Space Only Exhib

Access Shell Scheme Exhib

Access Holiday Homes

Access Space Only Exhib

Access Space Only Exhib

Access Shell Scheme Exhib

Access Holiday Homes

Access Caravan & Space Only Exhib

Access Caravan & Space Only Exhib

Access Shell Scheme Exhib

Access Space Only Exhib

Access Space Only Exhib

Access Shell Scheme Exhib

1200 - 2000

0800 - 2000

0800 - 2000

0800 - 2000

0800 - 2000

0800 - 2000

1000 - 2000

0800 - 2000

0800 - 2000

0800 - 2000

1200 - 2000

0800 - 2000

0800 - 2000

0800 - 2000

1200 - 2000

0800 - 2000

0800 - 2000

Please note:

All stands must be completed and excess products removed from the hall no later than 2000 hrs on

Wednesday 6 February 2013.

Please note that the official contractor for towing holiday homes into the halls is McCallums Transport.

No other vehicles will be allowed to tow in exhibits. Contact Craig McCallum on 0141 779 4000. A pull-in

schedule will be produced prior to the event regarding the delivery of Holiday Homes.

Open Hours

Thursday 7 February 1000 – 1800

Friday 8 February 1000 – 1800

Saturday 9 February 1000 – 1800

Sunday 10 February 1000 – 1800

Breakdown

Schedule

Sunday 10 February Removal of all standfitting & exhibits* 1830 – 2200

Monday 11 February Removal of all standfitting & exhibits 0800 - 1700

Please note:

Removal of contractor furniture begins at 1830 hrs on Sunday 10 February and shell scheme stands will be

dismantled from 1930hrs on Sunday 10 February.

You must either clear your shell scheme stands by 2000 hrs on Sunday or make special arrangements to

safeguard valuable display equipment.

* Hall 1 must be completely clear by 0000hrs on Sunday 10 February.

Any exhibits or stand equipment including timber left on stands after 1700 hrs on Monday 11 February will be

removed and disposed of at your own expense. Please note that charges for this are high.

2


A – Z GENERAL INFORMATION

ACCOMMODATION

The Organisers are happy to recommend the Hilton Garden Inn Glasgow who offers a special rate for

our exhibitors. The Hilton Garden Inn is a stylish, light, contemporary hotel situated on the riverside at

Finnieston Quay, next door to the SECC. The hotel uses natural light to bring a fresh and spacious

alternative to traditional city centre hotels creating a cool and contemporary environment, in which

business and leisure travellers alike can live, work, dine and entertain. Please refer to the order form

towards the back of the manual.

As an alternative, the Glasgow City Marketing Bureau is linked with various hotels including the

Marriott Hotel, Campanile Glasgow Hotel and the Argyll Hotel, which offer good rates to people

attending events in the city. Visit their website at www.seeglasgow.com or email them direct at

accommodation@seeglasgow.com for more information.

ALCOHOL

Exhibitors intending to sell or provide samples of alcohol should refer to the application form located

at the back of this manual.

AUDIO VISUAL EQUIPMENT

For further information on hiring video/audio-visual equipment please contact:

Cameron Presentations Tel. 0141 420 6500

Unit 4/5 West Street Trading Estate Fax. 0141 420 6900

Glasgow G5 8LG

Email. nicola.marsden@cameronpres.co.uk

campbell.macleod@cameronpres.co.uk

BANKING

HBOS provides visitors to the SECC with a free of charge ATM and secure pay-in drawer, which is

located on the main concourse adjacent to the Box Office. In addition to this there are three other

ATMs in the main SECC and one in the foyer of the Clyde Auditorium, however these do charge an

administration fee for some services.

CAR PARKING

The rate to park at the SECC is £6.00 per vehicle per visit and payment is taken on exit on a cash only

basis. The SEC give the Organisers a limited amount of free passes to distribute to exhibitors. The

nominated car park for exhibitors is Car Park 5. Due to the ongoing building works taking place at

the SECC all car parking will be to the West of the building and spaces will be very limited. We

would recommend that where possible, you park off site or arrange to car share with a

colleague.

3


CAR EXHIBITS

All vehicles being exhibited at the show must:

Contain no more than half a gallon of fuel

Have locked filter caps and drip trays

Have the battery removed or the battery leads disconnected and the terminals taped

These important health and safety conditions must be observed, as any infringement may lead to the

vehicle being withdrawn from the hall. The Organisers appreciate your co-operation.

CATERING

The SECC provides a range of flexible dining and drinking options for all visitors to the venue -

whether it's a quick yet delicious sandwich, a more leisurely a la carte meal or even a packed lunch,

there is something on offer for every taste. As well as the Gallery Bistro, Quay West Brasserie, Costa

Coffee and the Terrace bar, there are many additional options to choose from during exhibitions in the

Hall, from baked potatoes to salads, pasta dishes, fast food, teas and coffees. Catering services at the

SECC are under the control of Levy Restaurants and all enquiries should be addressed to:

Levy Restaurants Tel.: 0141 576 3140

S.E.C.C. Contact: Ms Vicki Gold

Glasgow Email: vicki.gold@secc.co.uk

G3 8YW

STAND CATERING

Alcohol, drinks, consumables, etc., required by Exhibitors on their stands MUST be obtained from Levy’s

who have sole catering rights at the Exhibition Centre. Orders in advance should be directed to the

above address and, on site, via the above telephone number. Deliveries will be made direct to the

stand.

CLEANING

General stand cleaning is included in the cost of your stand and will be carried out each morning

before the show opens. If you do not wish your stand to be cleaned, you must advise the Organisers

before the event. Not included as part of the standard services is the collection and removal of any

materials and waste produced by working demonstrations, or stand fitting materials, crates etc left in

the hall. If you have any special cleaning requirements please contact:

Ms June McKay Tel.: 0141 248 3000

SECC Fax.: 0141 226 3423

Glasgow G3 8YW

Email: june.mckay@secc.co.uk

CREDIT CARD MACHINES

If you have a credit/debit card machine, you will need to order a telephone line from SECC.

Contact: Sandra McDowall

Tel.: 0141 576 3353

Email: sandra.mcdowall@secc.co.uk

4


If you do not have your own credit card machine, an alternative would be to hire a mobile facility

which can be hired from the following company:

WTS Wireless Terminal Solutions Tel.: 0203 1851017/0845 404 5392

Contact: Mark Holmes

Email: mark@wirelessterminalsolutions.co.uk

Please refer to the order forms towards the back of this book.

DAMAGE & LOSS OF PROPERTY

The Organisers accept no responsibility for damage to or loss of any properties introduced by Exhibitors

or Contractors. Exhibitors are especially warned that all exhibits are the sole responsibility of the

Company/Individual to whom they belong. Exhibitors must arrange their own insurance against all risks.

The strongest possible precautions against opportunist theft should be taken at all times.

DECKING

Holiday home companies building decking/steps on the stand should note that if the height of the

decking exceeds 600mm it will fall into the category of a section 89 and Glasgow City Council will

have to approve the plans. They will make a charge for this.

Stepped Access – See page 14 ‘Stepped Access & Handrails’.

Please forward detailed plans of proposed decking structures to Margaret Cowan, Group Operations

Manager at QD Events.

DELIVERY OF GOODS & VEHICLE EXHIBITS

Neither the Organisers nor Scottish Exhibition Centre Ltd can accept deliveries on an Exhibitor's behalf

and arrangements MUST be made for a representative to be available when deliveries are made.

All deliveries should be addressed as follows:

(EXHIBITORS COMPANY NAME, STAND NUMBER)

THE SCOTTISH CARAVAN MOTORHOME & HOLIDAY HOME SHOW

Halls 1 – 5, SECC

Glasgow G3 8YW

DELIVERY OF HOLIDAY HOMES

Holiday Home & Caravan Exhibits can be delivered to the SECC from Wednesday 30 th January until

Saturday 2 nd February between the hours of 8am and 7pm each day. Holidays homes should be

parked in Car Park 8 ensuring there is enough space around for manoeuvring on the build up day.

Car Park 5 should be completely clear of all lodges/homes by the 11 th February. All other exhibits,

caravans, motor homes, etc. should be parked in Car Park 7.

5


DILAPIDATIONS

Exhibitors are reminded that they will be charged for making good any damage to the hall or part of their

stand such as paint marks, carpet tape, bolt, screw or nail holes, etc. Nothing can be fixed to the fabric

of the building.

DISTRIBUTION OF LEAFLETS

Exhibitors must conduct business and distribute leaflets/literature only from their stand and not in the

gangways or any other part of the Hall or outside areas. Stand sharing is not permitted at the show,

therefore the distribution of leaflets for any other company from your stand is not allowed. Please

ensure all staff working on your stand are made aware of these rules.

ELECTRICAL INSTALLATIONS

Melville Exhibition Services has been appointed as the Official Contractor and they must carry

out all electrical work. The installation of electrical work by any persons other than Melville is

expressly prohibited. No person other than a member of Melville’s staff may alter or otherwise

interfere with electrical installations.

Detailed below are guidelines for socket loading. It is important you order/upgrade to the correct size

loading for your power requirements, as alterations on site will be subject to additional charges.

500W (2.5amps) Suitable for TV, DVD players, or up to 5 x exhibitors’ own spotlights

1000W (5 amps) Suitable for turntables, or up to 10 x exhibitors’ own spotlights

2000W (10 amps) Suitable for small machines

3000W (13 amps) Suitable for kettles, water heaters

Electrical supplies will be switched on at 0900hrs each morning of the open period and switched off 15

minutes after the close of the exhibition each night. If you require the power to be on continuously, then

please be sure to order a 24hr supply on the electrical order form. Exhibitors using heavy machinery,

refrigerated cabinets and/or requiring a 24 hr supply should contact Melville to establish the correct size

loading for their particular needs.

Details of standard electrical fittings and prices can be found towards the back of this book, which should

be completed and returned to:

Melville Exhibition Services Ltd Tel.: 0141 332 9012

36 Corn Street Fax.: 0141 332 9027

Port Dundas

Email: nicole.cunningham@melville.co.uk

Glasgow G4 9LB

claire.odonnell@melville.co.uk

If you require electricity during the early stages of build up, a temporary electrical supply will be required

and this can be ordered directly with Melville.

Please note that petrol generators are not allowed in the halls of the SECC.

All stands that have electricity (lighting, sockets, etc) will require an RCD box to be fitted somewhere

on the stand area. In addition to this, one electrical mains box is also required for every block of

stands – see below. The placement of the mains box will depend on the SEC’s ducting but has to be

easily accessible. In the case of shell scheme stands, unfortunately, it cannot be lifted on top of the

ceiling grid due to health and safety regulations.

6


The picture to the left shows the

mains box positioned on the left

hand side and the RCD box

positioned on the right hand side.

EMERGENCY EXIT DOORS

Exhibitors are asked to note that, during the exhibition open period, the Emergency Exit Doors

in the Hall can only be used for entering from 0800 - 0930 hrs each day. After that time,

Exhibitors must enter the Hall by the Concourse Doors only.

FAX FACILITY

A fax facility for use by Exhibitors is available from the Information and Business Centre

located on the main concourse of the SECC.

FLORAL

Exhibitors who wish to arrange floral decorations for their stands, can contact the following

company:

Exaplant Limited Tel. 07767 237 310

The Nurseries

Email: sales@exaplant.com

Tanworth Lane

Contact: Alan

Solihull

West Midlands

B95 5RA

FREIGHT FORWARDING/LOGISTICS

If you wish to arrange to have goods delivered to and/or from the exhibition, please contact the

following logistics company who will be happy to quote for this service:

Cameron Logistics Tel. 01355 238 559

9 Appleby Close Fax. 01355 265737

East Kilbride Email.: info@cameronlogistics.co.uk

G75 8SY

Contact : Stephen Cameron

Mobile: 07973 50 44 92

7


FURNITURE

Exhibitors wishing to hire furniture for their stand can contact the officially appointed Contractor:

Melville Exhibition Services Ltd Tel.: 0141 332 9012

36 Corn Street Fax.: 0141 332 9027

Port Dundas

Email: nicole.cunningham@melville.co.uk

Glasgow G4 9LB

Contact: Ms Nicole Cunningham

Please contact Melville if you would like a copy of their brochure and price list or visit their website

www.melville.co.uk.

GRAPHICS

For display graphics/pop-ups etc please contact the following company:

Hobs Reprographics Tel.: 0141 332 9522

52-62 Woodlands Road Email: Glasgow@hobsrepro.com

Glasgow G3 6HA

Please refer to the order form at the rear of the manual for costs.

HEIGHT RESTRICTIONS

Within Halls 2 and 3 at the SECC the clear height is 9m. Within Halls 4 and 5 at the SECC the clear

height is 9m, however there are sections of the roof that are elevated and the height in these areas are

15m in Hall 4 and 14m in Hall 5. All shell scheme stands will be built to a height of 2.5m.

I.T. SERVICES

Exhibitors wishing to hire PCs, or arrange Internet connections, should contact the technical services

department of SECC:

Technical Services Department Tel.: 0141 248 3000

SECC Fax.: 0141 226 3423

Glasgow, G3 8YW

Email: technical.services@secc.co.uk

INSURANCE

Whilst we take every precaution to protect your property during the event, the Organisers are not

responsible for any loss sustained by Exhibitors from fire, theft, damage or any reason, or for

personal injury or loss to or by any person employed by the Exhibitor or any third party. Therefore

Exhibitors must cover themselves with sufficient insurance cover. This can be arranged via your own

insurance company, but if you need assistance with arranging cover, please contact the Organisers.

8


LIFTING SERVICES

Exhibitors requiring any fork-lifting services to off-load deliveries of brochures etc, should arrange this

in advance with the SECC:

Technical Services Department

SECC Tel. 0141 248 3000

Glasgow G3 8YW

Email: sandra.mcdowall@secc.co.uk

Please refer to the order form at the rear of the manual for costs.

MAINTENANCE

During the open period, the Halls will be open for the delivery of stock and for refurbishing stands from

0800 - 0930 hrs each day.

The opening of Vehicle Entry doors within the halls is strictly prohibited during the open hours

of the exhibition.

Exhibitors wishing to carry out maintenance work in the evening must advise the Organisers no later

than 1600 hrs on the same day so that arrangements can be made for admission and for the supply of

light and power. Any charges imposed on the Organisers for such arrangements will be passed on to

the Exhibitor.

MICROPHONES

The use of microphones on stands is not permitted.

MUSIC

Please ensure that music and commentary for demonstrations, videos, presentations etc., are kept at a

level that does not interfere with neighbouring stands. If you intend to play 'sound recordings' on your

stand, you must obtain licences from the Performing Rights Society and Phonographic Performance Ltd,

to cover composers royalties.

For further information please contact:

PRS: 0845 309 3090

PPL: 020 7534 1000

NAMEBOARDS

All shell scheme stands are provided with a nameboard bearing the exhibiting company’s name in

standard script. Please complete the nameboard order form and return it to Melville Exhibition

Services to ensure the correct name appears on your board. If this form is not returned, the name

of the company as it appears on your contract will be shown. A charge will be made for any onsite

changes.Please note exhibitors are not permitted to attach any of their own signs to the fascia of the

stand. Please contact ian.hurst@melville.co.uk with any queries relating to nameboards.

9


NIGHT SHEETS

Night sheets to cover your stands overnight, can be hired from Melville Exhibition Services but are not

supplied with the Shell Scheme package. Where they are used, they must be removed 15 minutes

before opening each day and stored out of sight until the show closes. All stands must be uncovered

during the open hours of the show. To order a night sheet, please contact Melville (details on page

6).

ORGANISERS OFFICE

The Organisers Office is situated beside entry door 4a just off the main concourse and will be clearly

signposted. It will be open from Sunday 3 rd February and throughout the show, until Monday 11 th

February. The Organisers Office telephone numbers are 0141 576 3132/3133.

PASSES & BADGES

All personnel working in the Halls must wear identity badges, provided by the Organiser, at all times

during the build up, breakdown and open period of the exhibition. Security staff will have instructions to

deny access to the Halls any person not wearing the relevant badge. This applies to exhibitors and

contractors. Please ensure that every member of your stand staff has an appropriate pass and carries it

at all times.

CHILDREN AGED 16 AND UNDER ARE NOT PERMITTED IN THE HALLS DURING BUILD UP OR

BREAKDOWN FOR HEALTH & SAFETY REASONS.

Exhibitor Badges

An exhibitor badge is required for each member of staff working on your stand and badges are nontransferable

– they are valid for the build up, open, and breakdown periods of the event. Please

complete and return FORM 2, indicating the quantity required.

Car Parking Passes

SECC provide the Organiser with a limited number of car park passes therefore these will be

allocated depending on stand size to each exhibiting company. Additional passes can be purchased,

please refer to FORM 2 for full details.

Contractor and Delivery Vehicle Passes

These passes need to be ordered for any person involved in setting up or dismantling your stand who

will not have an exhibitor badge. They are valid during build up and breakdown only. Please

complete and return FORM 4, indicating the quantity required.

Complimentary Tickets

A small allocation of Complimentary Tickets will be sent to each exhibiting company. These tickets

should be given to family, friends and customers you wish to visit the show. They should not be given

out during the show to visitors who want to pay to enter. Your co-operation is much appreciated.

Additional tickets can be purchased, please see FORM 3 for full details.

Please return all forms for passes as soon as possible so these can be processed.

Unless otherwise specified, all passes and badges will be sent out approximately 2 weeks prior to the

Build-up.

10


PHOTOCOPY SERVICE

A photocopy service for exhibitors is available from the Information and Business Centre, located on the

main concourse of the SECC.

PLATFORMS

Exhibitors intending to build a platform should note that the general height should not exceed 100mm.

Where platforms are used, ramps must be provided to facilitate access by disabled visitors.

POSTAL SERVICE

There is a mail collection box at the SECC situated outside the east entrance.

PRESS OFFICE

The Press Office for The Scottish Caravan, Motorhome & Holiday Home Show will be open from

Thursday 7 th until Sunday 10 th February. Enquiries outside these dates should be made to:

Name: Helen Doherty

Tel.: 0141 576 3887

Email: helen.doherty@qdevents.co.uk

If you have information regarding new products or services, which might be of interest to the media,

please submit details in the form of a press release. Copies of press releases will be distributed from the

Press Office.

PROMOTIONAL STAFF

For information on promotional staff to work on your stand during the open period of the show, please

contact either of the following companies:

Cava Face to Face Promotions on 0845 872 1478 or e-mail info@cavaltd.com

or

Studio4Models on 01902 711301 or info@studio4models.co.uk

PUBLIC ADDRESS SYSTEM

The public address system is for official announcements only; it is not available to Exhibitors or visitors.

RIGGING SERVICES

Any exhibitor requiring rigging, dropwires etc. should:

(i) Submit the order form to the Technical Services Department of the SECC, at least 14 days prior to the

commencement of build-up of the exhibition, giving full details.

11


(ii) Outside companies contracted to conduct rigging work must submit proof of public, employer and

product liability. Rigging plots, test certificates and loading calculations (if appropriate) must be lodged

with the Technical Services Department of the SECC, at least 14 days prior to the commencement of the

build-up.

SECURITY

The security provided by the Organisers is designed to prevent unauthorised access to the hall – not to

secure the contents of your stand. There will be internal security patrols, but the Organisers cannot

accept responsibility for exhibits. Exhibitors should not leave their stand unattended while the hall is

open and are advised to take precautions to protect their products.

SECURITY ADVICE

Do not leave handbags, mobile phones or other valuables unattended on your stand.

Do not leave your stand unattended at any time.

Lockable night sheets are available to hire from Melville Exhibition Services.

Exhibitors may provide their own security guards on their stand as long as the Organisers are advised in

writing before the build up.

SHELL SCHEME

At The Scottish Caravan Motorhome & Holiday Home Show, a shell scheme stand is a 2.5m high ready

built stand consisting of white walls, fascia to each open side, ceiling beams and name sign. The

stand is constructed throughout in a silver framed Octanorm system incorporating white wall panels.

Included in the shell scheme package is carpeting, nameboard, and lighting depending on size of

stand. A full specification of the shell scheme stand can be found towards the back of the manual.

The Shell Scheme will be provided by:

Melville Exhibition Services Ltd Tel.: 0141 332 9012

36 Corn Street Fax.: 0141 332 9027

Port Dundas

Email: Nicole.cunningham@melville.co.uk

Glasgow G4 9LB

Contact: Nicole Cunningham

SIGNAGE

Exhibitors requiring additional signs should contact the following company:

Melville Exhibition Services Ltd Tel.: 0141 332 9012

36 Corn Street Fax.: 0141 332 9027

Port Dundas

Email: andrew.fawcett@melville.co.uk

G4 9LB

Contact: Andrew Fawcett

SKIP HIRE

If you are not intending to remove all stand materials for further use, then you should arrange for the

hire of a skip for unwanted materials. The SECC cleaning staff is not responsible for the removal of

walling, timber etc. used in stand construction. For costs of skips please contact:

Ms June McKay Tel.: 0141 248 3000

SECC Fax.: 0141 226 3423

Glasgow G3 8YW

Email: june.mckay@secc.co.uk

12


SPACE ONLY STANDS

SIMPLE SPACE ONLY STANDS (UNDER 4m HIGH)

Stand Layout

All simple space only stands must provide a plan showing dimensions and positions of

entrances/exits, walling, storage areas, decking, steps and major exhibits. They must also submit a

Risk Assessment and Method Statement. No less than 40% of the area of the stand must remain

entirely clear. Exhibits should be arranged in such a way as to promote easy exit from the stand area

and there should be a distance of no more than 15m from any point on the stand to a point that can

take you to the nearest exit.

Height Restrictions and Walling

The maximum height to which you may build is 4m. If you intend to construct a stand that rises above

the height of 4m, please contact the Organisers. A continuous run of more than 6m of walling is not

permitted unless it is a shared wall dividing two stands or there are sufficient exits and travel

distances.

COMPLEX SPACE ONLY STANDS/ RAISED STRUCTURE/ WALLING OVER 4m

Complex space only stands are defined as; stands exceeding 4m in height, double decker / multistorey

stands, stands incorporating stairs or staircases, any stand with a platform or decking over

600mm above the floor level to which people have access, viewing / service platforms, and rigging

and suspended items e.g. lighting rigs, raised walkways / ramps, sound / lighting towers.

Complex space only stands must provide two copies of all plans, structural calculations and a

construction method statement (including stairways, balustrades and other guarding). In some cases

the plans may have to be approved by the Glasgow City Council Planning Department but all plans

should be submitted to QD Events Limited in the first instance. Where appropriate, a certificate of the

result of any test carried out on any material or substance which is to be used in connection with the

stand must be supplied. Please state any provision to be made in the structure of the stand for

protection against fire and flame spread.

If you require further information or indeed need any point clarified, please contact the

Operations Dept at QD Events on 0141 576 3886 who will be happy to assist you.

General Stand Information:

Banners

Stands are permitted to hang their own banners above stands. The following restrictions apply:

- Banners must be hung in the centre of the stand unless there is more than one banner on the stand

or there is an obstacle such as a lighting rig preventing this. Banners cannot be hung over gangways.

- Banners must be hung 4m from the ground to underside of the banner

- All rigging of banners must be ordered and paid direct with SECC Technical Services. Please see

the form at the rear of the manual.

Balloons

All balloons must be secured by some means. Helium balloons are not permitted in the exhibition

halls. There is a substantial charge payable by the exhibitor if balloons are used and have to be

retrieved from the ceiling.

13


Boat Exhibits & Access

If visitors are to be given access to a boat exhibit, appropriate steps must be used which would

include handrails. Step ladders and integrated boat steps are not deemed adequate for visitor

access. All boat exhibits requiring cradles must be suitable and sufficient to cope with large live loads

that visitors can subject the boat to, or when being skated into position. Details of boat cradles must

be submitted with your stand plan layout.

Caravan Skirting

All caravan holiday homes and park homes must be fitted with skirting to an acceptable standard that will

prevent access below exhibits. Skirting may be required for touring caravans where there is substantial

wiring beneath. A floral display is acceptable as skirting.

Carpet

All stands are supplied with carpet. Please advise the organisers if providing own floor covering.

Bolting, fixing or screwing to the hall floor or walls is prohibited.

Dilapidations

The use of nails, screws or bolts as fittings to the hall floor and walls is strictly forbidden. You will be

charged for the cost of making good, restoring or renewing any dilapidations to the hall or site e.g.

marks made by paint and adhesive tape.

Fabrics

Textile fabrics used for interior display purposes on the stand must be flameproofed or already treated

with an approved chemical when purchased, in accordance with BS5348. Certain fabrics such as wool,

twill, or felt need not be proofed. Textile fabrics used for interior decorative purposes within stands must

be fixed taut and/or in light pleats (not draped) to a solid backing and secured 3” above floor level, not

touching light fittings.

Generators

Petrol generators are not allowed in the halls of the SECC. If you require power during the build-up a

temporary electrical supply will be required and can be ordered directly with Melville.

Platform Floors

The general height of a platform should be 100mm and should provide a ramp enabling disabled

visitors and visitors with pushchairs access to the stand. Platforms must be of a strength and stability

to carry and distribute the weight of the stand fittings and exhibits with regards to the loading limits of

the floors. A platform may be necessary to cover some electrical installations and is the responsibility

of the exhibitor.

Shared Walling

If a wall is marked on the plan between two exhibitors by a solid line, space only exhibitors must

construct a wall of at least 2.5m and dress both sides to the satisfaction of the Organisers. The tops of

stands must be finished tidily where they are visible from the floor.

Stand Dressing

Artificial plants and flowers are combustible and give off fumes and must not be used. Silk type flowers

are acceptable providing they have been fireproofed to BS476-Part 7 and are marked as such.

Cellulose paints are flammable and must not be used in stand dressing. It is prohibited for any part of

your stand or exhibits to project onto the gangways or onto an adjacent stand.

Stand Plans

The show requires for every space only stand to have a stand plan inspected by QD Events Limited prior

to coming onsite. All plans, calculations and documentation must be in English and should clearly state

the exhibiting company’s name and stand number and the name and contact number of the responsible

contractor. All drawings must show the scale used, which must be no less than 1:50. A copy of your

14


stand design and plans should be sent to the Organisers no later than Friday 14 th December 2012

along with details of the name and address of the stand building contractor.

Stepped Access / Handrails

All steps should be constructed from suitable materials and be ‘fit for purpose’. They must be made of

non slip material and all edges should be highlighted. The riser between each step should be

consistent and no greater than 180mm. The tread should be no less than 280mm.The Building

regulations for handrails are that they must be provided every 1.8m for steps over 600mm. We would

advise that this guideline also be followed for steps under 600mm.

Tent Exhibitors

Exhibitors displaying tents must not fix tents direct to the floor surface. Platform floors must be

used or some kind of surface which will protect the hall floor. Exhibitors will be charged to repair any

damage caused by fixing tents to the floor. Please see dilapidations. Please contact Melville direct if

you have any queries on platform floors, electrics or lighting.

Timber used in stand construction and displays

Timber under 1” thick used in stand construction and displays must be impregnated to Class 1 Standard.

Boards, plywood, chipboard etc. must be treated in the same way if they are under ¾ “ thick. Timber

over 1” thick need not be treated. Treated boards will have the BS476 Class 1 marked.

Below are some key points to consider when planning your stand:

Put the name of your company and stand number on each open front of the stand. This will enable

visitors to identify your stand easily.

It is advisable to have a reasonable amount of light on your stand, either to highlight your products or

simply to make the stand look more inviting to passing visitors.

All dividing walls must reach a minimum height of 2.5 metres. The back of walls exceeding this

height must be dressed down to a height of 2.5 metres above floor level. If you wish to make use of a

neighbouring exhibitor’s shell scheme wall, you must first obtain written permission from that exhibitor

and a copy of that agreement must be submitted to the Organisers.

Any walls or signs that are above 2.5 metres high that directly back or side onto a neighbouring

exhibitors’ stand, should ensure that the elevation overlooking the neighbouring exhibitor is left blank.

To determine how many walls you have to build, please look at your contract. It will show one, two or

three open fronts. If you have three open fronts, then one back wall must be built.

It is prohibited for any part of your stand or exhibits to project onto the gangways or onto an adjacent

stand.

If you have appointed a contractor to build your stand, please ensure they have details of the

build-up and breakdown times and contractor passes.

SPECIAL STAND SERVICES

Exhibitors requiring Compressed Air, Television Aerials or Water and Waste Supplies on their stand

should complete the relevant form at the back of this manual and return it to:

Technical Services Dept Tel.: 0141 576 3353

SECC Email: sandra.mcdowall@secc.co.uk

Glasgow G3 8YW Contact: Sandra McDowall

15


STAND MANNING

All stands must be manned throughout the open hours of the Exhibition. Publicity material and notices

may only be displayed on and distributed from the Exhibitor's own stand. Canvassing in the

gangways, public areas of the building, car parks and approaches is expressly prohibited.

TELEPHONES

Exhibitors requiring a telephone line on their stand should contact:

Technical Services Dept Tel.: 0141 576 3353

SECC Email: sandra.mcdowall@secc.co.uk

Glasgow G3 8YW Contact: Sandra McDowall

Telephones lines must be installed early in the build up, so orders should be submitted straight away

to avoid disappointment. Please refer to the order form towards the back of this manual.

TERMS & CONDITIONS

Exhibitors are requested to read the Exhibition Terms & Conditions printed on the inside back cover and

abide by them at all times.

TROLLEYS

Please note that trolleys for handling exhibits, brochures, etc. are not available from the Organiser's

Office or SECC and Exhibitors are therefore advised to make their own arrangements.

VAT & OVERSEAS EXHIBITORS

VAT will be charged on all services provided. Overseas Exhibitors may be entitled to claim back the

VAT paid on many of their exhibition costs e.g. stand costs, accommodation, equipment hire etc. Please

note that a percentage cost is charged for this service. For more information on how to reclaim VAT

please contact:

Quipsound Limited Tel.: 01959 561717

The Crown Building Email: info@quipsound.com

London Road Contact: Janis Carter

Westerham

Kent TN16 1UT

www.quipsound.com

VISA SUPPORT

If you require a letter to support your visa application please contact the Organisers.

16


Wi - Fi

A free wireless network connection to the internet is available throughout the SECC. This utilises the

SECC’s Wireless Local Area Network (WLAN) and it is possible for anyone to use this service.

However realistically it is designed for non-demanding applications, e.g. checking of e-mail, surfing

the web. It is unsecured (public) and has restricted speed due to the fact that it is a free service.

Alternatively, a physical connection to the Internet which utilises the SECC’s Local Area Network

(LAN), by way of a network cable (RJ45) connected to the PC or device can be ordered from the

SEC.

WARNING Regarding Communications from Fairguide & Expo-Guide

It has come to our attention across a number of UK exhibitions including our own that exhibitors

(previous and current) are being contacted by third parties claiming to be collating an exhibitor's

directory. Please ignore their correspondence as this is a scam. The companies in question also

claim to be offering online services and use a form which resembles an organiser's free catalogue

listing service, inviting exhibitors to sign and return the form for an entry in a directory.

Please ignore any communication from Fairguide and Expo-Guide.

Please also see the following AEO website link for further information.

http://www.aeo.org.uk/page.cfm/Link=40/t=m/goSection=6

17


HEALTH AND SAFETY

To all our Exhibitors – It is very important that you read this section

We appreciate that some of you may have limited experience with regards to the legal and practical

aspects of health and safety management. This section is designed to give you sufficient guidance to

discharge your responsibilities. Guidance, however, can only go so far and you have a legal duty to

ensure that your operations do not compromise health and safety. Failing to do so can lead to

prosecution and other legal sanctions. If you are unsure you are urged to contact the Group

Operations Manager. Please do not leave health and safety issues to the last minute. The

earlier we have your information the better the support we can give you.

QD Events Limited recognises that our exhibitors rely on us to provide a trading environment on the

exhibition floor which is safe and without risks to health. We also recognise that running a public

event places a special responsibility on QD Events Limited and extends our duty of care not only to

our staff but to exhibitors, contractors, venue staff, visitors and members of the public. Thus we seek

not just to comply with the Health and Safety at Work Act and other relevant legislation, but to provide

a health and safety framework that is continually improving and genuinely supportive of our client’s

business objectives. The Managing Director is ultimately responsible for health and safety at the

Show. To ensure that all QD Events’ health and safety obligations are met, the Managing Director

supported by the operations team will:








allocate sufficient resources to meet health and safety objectives

provide adequate control of health and safety risks arising from our work activities

consult with the venue, exhibitors and contractors on matters affecting health and safety

provide relevant health and safety information to employees and others

ensure all employees are competent to do their tasks particularly with regard to health and

safety training

ensure so far as is reasonable that the contractors we engage for the show are competent

so far as is reasonably practicable prevent accidents and cases of work related ill-health and

maintain safe and healthy working conditions.

1. Risk Assessment

QD Events Limited has carried out suitable and sufficient assessment of the risks associated with this

event, details of which can be obtained from the Organiser’s Office. General risks associated with

any exhibition are as follows:











multiple contractors working in a single workplace

fall from working at heights and working on a live edge

objects falling from height or loads falling from vehicles

impact injury from moving vehicles

structural collapse of seating or an exhibition stand

outbreak of legionnaires disease from a water feature

food poisoning incident from temporary catering outlet

fire

major incident and civil emergency

excessive working hours

18


This is an overview and by no means a comprehensive account of the risks involved at this event. It

is the absolute duty of all parties to ensure that under the Management of Health and Safety at Work

Regulations and other legislation suitable and sufficient risk assessments are conducted on all

significant risks. The Management Regulations and associated guidance also requires that risks

should be mitigated with a view to achieving maximum reduction in the level of risk within the bounds

of what is reasonably practicable. In general terms, emphasis should always be placed on eliminating

or reducing risk at source.

2. Exhibitor Requirements

Legal Duties

As an exhibitor you have a legal duty of care for the safety of anyone who may be affected by your

activities. You are ultimately responsible for all aspects of safety on your stand during the build up,

the open period of the show and during the break down. Where you contract out the building and

finishing of your stand you are still vicariously responsible for the activities of your contractors. You

can discharge your duties by ensuring that you do the following:





Appoint a competent person to be responsible for health and safety on your stand. For the

build up and breakdown this can be your contractor.

You MUST carry out suitable and sufficient risk assessment of all your activities and obtain

relevant risk assessments from your contractors with supporting method statements for the

building and demounting of your stand. If you have a shell scheme stand you can assume

that the organiser has obtained the shell scheme contractor’s risk assessment.

You must ensure that your staff and contractors working on site are informed of the site rules

and health and safety arrangements which are detailed below and you must ensure so far as

you reasonably can that they follow them.

You must ensure that all your staff on site and contractors are familiar with the venue’s

emergency procedures that can be found on page 22.

Items to be submitted to QD Events Limited – refer to Health & Safety Checklist on page 24.

3. Site Rules

The following are the general health and safety site rules with regards to safe working. You are

reminded that venue staff, exhibitors and contractors alike have a legal duty to cooperate with the

organiser on matters of health and safety which includes compliance with these rules.

All participants must comply with any reasonable instruction given to them by either the QD Events

Limited or the venue’s appointed health and safety staff.

Alcohol and Drugs

Drinking of alcohol on site by contractors during the build up and breakdown period is forbidden.

Animals

Animals are not allowed on site unless they are part of the event. Guide and hearing dogs are

permitted on request.

Children

Children under 16 are strictly forbidden to be in the halls during the build up and breakdown. There

are no exceptions to this rule.

19


Complex Structures, Stands Over 4m and Multi-Storey Stands

Please see page 12.

Compressed gases (e.g. LPG)

Use of gases will only be permitted where essential and by exception and these must be registered

as a special risk. A certificate of installation by a CORGI registered fitter is required for LPG

installations. Only one cylinder can be kept on the stand at any one time. Cylinders which have never

contained gas (as opposed to cylinders which have been emptied) may be used for display purposes.

Dust

Dust must be kept to a minimum. Dust extraction must be used, where fitted, on power tools.

Electrical

Exhibitors and contractors must comply with The Electricity at Work Regulations, the IEE Wiring

Regulations, the EVA Electrical Regulations and the venue’s electrical regulations.

Competent and qualified electricians must carry out all work and all temporary installations must be

protected by an RCD and inspected before power is supplied to the stand.

There should be sufficient correctly installed and rated power sockets to preclude the use of

extension leads and long trailing flexes. If essential, extension leads must be correctly fused and

limited to one per socket. Multi-sockets must not be used.

All electrical trunking must be clearly marked with white or striped tape.

Electrical supplies will be switched on at 0900 hrs each morning and switched off 15 mins after show

close each night. Therefore, if you require a 24hr power supply, please remember to pre-order your

requirements with the electrical supplier.

Emergencies

See emergency procedures on page 22 and ensure these are distributed to all your staff.

Entrances / exits on stands

Entrances / exits must be a minimum of 2.5m and emergency exits must be at least 1.5m wide. Exits

with doors opening directly onto a gangway must be recessed into the stand. There should be a

distance of no more than 12m to the nearest exit from any point on the stand.

Fire

All materials used for the construction of stands and stand interiors must be fireproofed.

All fabrics dressing stand walls or ceilings should be fire retardant. The Health & Safety Executive

also recommends that each stand is equipped with a fire extinguisher and a first aid kit. Any person,

whether Exhibitor, Staff, Contractor or worker discovering an outbreak of fire, however slight, should

make immediate use of the SECC fire alarm system and if safe to do so, endeavour to quench the fire

by the use of extinguishers located throughout the Hall. The Organisers should be notified immediately.

There are strict rules governing what materials can be used to build stands and these will be covered

by the venue’s regulations. Exhibitors and contractors must ensure that they are followed. In general

you are not permitted to build your stand with anything which is flammable or non-flame resistant

unless it has been treated. Venue fire and safety officers will carry out testing onsite to ensure that

materials comply.

Combustible waste must be safely disposed of and boxes and packaging must not be stored on the

stand. There are fire extinguishers placed around the halls. Please ensure that your stand personnel

are conversant with their use and that they are aware of the position of the nearest fire alarm point.

Please ensure that you include a fire risk assessment with your main stand risk assessment.

20


First Aid

First Aid is supplied by the venue and the Medical Centre is located on the main concourse. To

report an accident please call Control on 0141 576 3290. All ambulances must be requested

through Control.

Floor Conditions

There is a significant risk of slips, trips, and falls and sharp objects left on the ground. All those

working in the halls in build up and breakdown are strongly advised to wear appropriate safety

footwear.

Food Safety

Exhibitors have a duty to ensure proper food hygiene to guard against contamination and food

poisoning. If you will be sampling, preparing or selling food on your stand, please contact the

organisers for information on your requirement under the Food Safety Act.

Fumes

Exhibitors and contractors have a duty to exercise proper controls over the release of noxious fumes

and if necessary carry out a COSHH assessment. Please be aware of fumes from paint and spraying

equipment. Engines of vehicles in the halls must not be left on idle. Where this is unavoidable i.e. for

cranes, the lifting supervisor is responsible for ensuring the combustion fumes to do not build up in

the halls, service tunnels and basements as a result.

Gangways

The gangways used in this show are the minimum permissible by law. Exhibitors and contractors are

not to dump items in the gangways. All waste other than small items must be removed by the

contractors. Designated emergency gangways must be kept clear at all times. Lifting contractors are

not to set down loads in designated emergency gangways. Under no circumstances will exhibits,

stand dressings, tables and chairs etc. be allowed to encroach into the gangways. Please remember

to keep all your exhibits inside your stand at all times.

Hanging Wires

Hanging wires are not to be left hanging below head height and must be marked with tape.

Hazardous Substances

Hazardous substances are not to be brought into the halls unless essential. The use of hazardous

substances must be subject to a COSHH assessment. Exhibitors must declare the use or display of

hazardous substances as a special risk.

Hot Works

All hot works must be subject to a hot working permit obtainable from the Information Desk on the

main concourse.

Lifting/Forklifting

A competent and approved lifting contractor has been appointed. All lifting and fork lifting must

comply with The Lifting Operations and Lifting Equipment Regulations (LOLER).

Lighting

Low level spotlights and floodlights etc. must be guarded to prevent risk of injury or bulbs that don’t

produce heat should be used instead.

Manual Handling

As far as reasonably possible, you should avoid the need to undertake manual handling operations

which involve a risk of injury and appropriate steps are taken following a risk assessment to reduce

any chance of injury to the lowest level reasonably practicable.

21


Moving Vehicles

All reversing vehicles must be guided by a banksman. Engines are not to be left on idle in the halls.

Where this is unavoidable i.e. for cranes, the lifting supervisor is responsible for ensuring the

combustion fumes to do not build up in the halls, service tunnels and basements as a result.

Personal Protective Equipment (PPE)

Suitable clothing should be worn relevant to the job being carried out including safety goggles or

glasses, gloves and safety shoes.

Petrol / Diesel

All vehicles being exhibited at the show must:

Contain no more than half a gallon of fuel

Have locked filter caps and drip trays

Have the battery removed or the battery leads disconnected and the terminals taped

Smoking

Smoking is not permitted inside the SECC in any area.

Special Effects e.g. Smoke, Lasers, Pyrotechnics, and Strobes

All special effects must be treated as special risks and are subject to strict controls in accordance with

a risk assessment and the appropriate legal requirements. Further information can be obtained on

these from the organiser.

Temporary Steps

Temporary steps leading to and from exhibits must be sturdy, secure and safely positioned. Steps

should cover the width of the door / access to the exhibit. Where necessary they should be secured

to prevent slipping and to account for the differences between the stand flooring and the surface they

are specifically designed for.

During the day they should be checked regularly (and a written log kept) to ensure that they are still in

the correct and safe position. The Organisers will carry out an onsite check and any steps deemed to

be unsafe would have to be replaced. In order to avoid this inconvenience and additional expense,

you are advised to ensure that any steps are suitable before arriving at the venue.

Work Equipment and Tools

Exhibitors and contractors have duties under the Provision and Use of Work Equipment Regulations

to ensure that all tools are fit for purpose and safe to use.

All dangerous moving parts such as circular saws must be guarded with controls to prevent

unauthorised use. The use of battery powered tools is strongly encouraged to reduce trailing cables

and risk of electrical hazards. Power tools are to take power from the 110v centre tapped earths

provided and not from cleaner’s sockets which are 240v. Those using mains powered tools must

ensure that cables are not trailed across aisles. All portable electrical equipment must be subject to a

suitable portable equipment-testing regime.

Waste

Contractors are not to discard sharp objects and to ensure that nails and screws are not left sticking

out of waste wood and are either removed or hammered flat.

Special waste which may comprise a hazard such as chemicals, fats and cooking oils must be safely

disposed of.

Water Features

Water features which create mists and sprays such as fountains and spa baths create the risk of the

spread of Legionella bacteria in air which causes Legionaire’s disease. Any such feature is a special

risk requiring a separate risk assessment detailing how the risk is controlled through water treatment

and testing. Water and waste must be ordered.

22


Working at Heights

Working at height is to be in accordance with LOLER and the Working at Heights Regulations. As

such, all working at heights is subject to risk assessment.

All rigging from the roof is to be carried out by the official rigging contractor.

All working platforms are to have a guard rail, mid rail and toe board. Tools are to be kept on

lanyards so far as is reasonably practicable.

Static and mobile access working platforms must be fit for purpose (see Working platforms).

Separate risk assessments are required for working on a live edge (before rails are in place). In

such cases fall arrest equipment must always be used.

Operatives working at height other than on a static working platform designed for that purpose

(e.g. scaffold) must be clipped on.



Operatives working at height must have suitable head protection e.g. bump caps.

Ground access to areas in the vicinity must be controlled to prevent persons accidentally

walking directly under high works. Ground workers in the vicinity must not work directly under

high works and wear suitable head protection e.g. hard hats

Working Platforms

All Mobile Elevated Work Platforms (MEWPS) must comply with LOLER and have had a Thorough

Inspection (TI) in the previous 6 months.






All working platforms are to have a guard rail, mid rail and toe board.

Mobile access towers must be correctly constructed.

Mobile access towers must be fit for purpose. Outriggers are to be used correctly with the

correct height to width ratio (3.5 x shortest base width indoors and 3 x shortest base width

outdoors).

Mobile access towers may not be moved whilst in use and wheels must be locked off.

Ladders must be footed or tied off and used in accordance with Construction (Health Safety and

Welfare) Regs. The use of domestic ladders and steps is strictly forbidden.

All of the above are a summarised guide. For full details on any particular aspect you must seek

professional advice. If you do not know who to contact that please seek advice from the QD Events

staff.

4. SECC Emergency Procedures

If an emergency occurs during the open period of the show, which results in an evacuation of the

premises, it is important that everyone is aware of the procedures that will be adopted.

As exhibitors, we would ask that you and your staff familiarise yourselves with the following:

1) If you hear a STAFF CALL 100 announcement over the PA system, all exhibitors should check

their stand area and report anything suspicious to SECC staff (stewards etc) immediately, and

await further instructions.

2) SECC Security control will pass a message to the guards in the Exhibition Hall advising that an

evacuation will be necessary and that the pre-recorded message will be broadcast. The

Organisers will also be advised that this action is needed.

3) The pre-recorded message will be broadcast into the Hall.

4) The guards will usher all persons within the hall, including Exhibitors, towards the Emergency Exit

Doors which are clearly signposted at high level.

5) No-one will be allowed to re-enter the building until the all clear has been given by the SECC Duty

Manager which will normally occur only after consultation with the Police, Fire and other

emergency authorities.

23


As well as following these procedures, we would also ask that if during the course of the exhibition

you or one of your staff discovers a situation from which an emergency could arise, you must inform

the Organisers or one of the stewards immediately so that the situation can be assessed and the

appropriate action taken.

5. Disability Discrimination Act

Part III of the Disability Discrimination Act 1995 came into effect on 1 February 2004. QD Events

Limited is committed to the implementation of the Act at all exhibitions held by QD Events Limited.

QD Events Limited is dedicated to the provision of good customer service for all our exhibitors,

contractors and visitors. Therefore it is important that our contractors and exhibitors understand their

responsibilities under the Act.

There are three principal duties under the Act:

1. to provide a disabled person with the service that it provides to others

2. the service must be provided on the same terms

3. the service must be provided to the same standard

Changes and adjustments that are made must be ‘reasonable’ and reasons for making, or not

making, changes and adjustments must be ‘reasonable’. Exhibitions are an important environment

because they are often brand and industry showcases and therefore negative media coverage due to

unreasonable behaviour under the DDA would not be wise. Furthermore, disabled visitors are part of

a valuable and growing market segment which should be catered for.

Tips for Exhibitors and Contractors:

Access to exhibits must be available to all visitors.

Double Deck Stands must replicate facilities or exhibits on both levels of the stand. (This

could be in the form of detailed literature and visuals or video footage.)

Platforms must have ramps and have suitable edge protection. Portable ramps which are

put in position temporarily to provide access are acceptable.

Doors must be wide enough for wheelchair access (750mm) and have vision panels.

Wheelchair users can only reach 1.4m and therefore low level counters (760mm) or

laptrays should be used. Alternatively, staff can assist, but this should be clearly

signposted.

If it is ‘unreasonable’ to provide access for disabled visitors, alternative access could be in

the form of detailed literature and visuals or video footage.

Information and literature must be printed clearly and available in alternative formats such

as enlarged, tactile or audio.

Presentations must have transcripts or subtitles, be well lit and have access for

wheelchairs.

Signage must be positioned where it is visible to all visitors and a minimum of 16 point.

Staff should be briefed on their responsibilities and trained to assist disabled visitors.

This list is not exhaustive and must be used as a guide only. If you require further information please

see below.

Useful equipment such as portable ramps, loop hearing systems, pen grips and laptrays can be

purchased through the Access Support Group.

Access Support Group

www.pressforhelp.co.uk

Disability Rights Commission

www.drc-gb.org

Disability

www.disability.gov.uk

Royal National Institute of the Blind

www.rnib.org.uk

Her Majesty’s Stationary Office – Disability Discrimination Act 1995

www.legislationhmso.gov.uk

24


6. Health & Safety Checklist

• Completed Manual Receipt FORM 1 which includes Exhibitor’s Health and Safety Declaration.

• The name of your nominated health and safety representative on site.

• A copy of risk assessments and method statements covering the build up and breakdown of your

stand – please refer to FORM 6 for guidance.

• A copy of your stand plans (not shell scheme). Please see page 12.

• Notification and supporting risk assessments for any activity on your stand which represent a

significant risk.

This includes but is not limited to the following:

Flammable substances or naked flame

Pressurised gases such as LPG

Hazardous chemicals and substances

Ionising radiation

Water features

Demonstrations

Visitor treatments – e.g. massage

25


IMPORTANT MANUAL RECEIPT FORM FORM 1

Please complete and return this receipt to:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow

G3 8YW

Tel No.: 0141 576 3352

Fax.No.: 0141 204 0077

Email.: margaret.cowan@qdevents.co.uk

Please tick the boxes below, and sign, once you have read the contents:

I have read the enclosed documents and the Health & Safety section of the

manual, and understand that if the Health & Safety regulations are not adhered

to, the venue and/or organiser is entitled to close the stand.

I have read the rest of the information in the manual and understand my legal

responsibilities and passed on all relevant information to my contractors.

It is a condition of entry into the show that every exhibitor, contractor, subcontractor,

supplier and their agents comply with the Health & Safety at Work Act 1974 and all

other legislation covering the venue. The exhibitor accepts that it is their legal and

moral responsibility to ensure that their own and others’ health and safety is not put

at risk by their actions during The Scottish Motorhome & Holiday Home Show.

Signed:

Print Name:

Company Name:

_________________________________________

_________________________________________

_________________________________________

Position in Company: _________________________________________

Stand Number:

Date:

______________________

______________________


EXHIBITOR BADGES & CAR PARK PASSES FORM 2

Name of Company:

Stand No(s):

Telephone No.:

Contact Name:

____________________________________

____________________________________

____________________________________

____________________________________

EXHIBITOR BADGES

An exhibitor badge is required for each person working on your stand. Badges should be

completed and signed by each member of staff prior to arrival on site. Exhibitor badges are

valid for the build up, open and breakdown periods of the event.

Please indicate how many badges you require: ____________

CAR PARK PASSES

Free car park passes are allocated according to size of stand for use in the Exhibitor’s car park

during the build up, open and breakdown periods of the show.

24m² and under 1 pass My total meterage is:

25m² - 100m² 2 passes

101m² and over 3 passes _______________ m²

If you do not have a car park pass, you will be directed to a public car park and required to pay

£6.00 on exit.

PLEASE RETURN BY 3 rd JANUARY TO:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

Fax. 0141 204 0077

E-mail: margaret.cowan@qdevents.co.uk


COMPLIMENTARY TICKETS FORM 3

Name of Company:

Stand No(s):

Telephone No.:

Contact Name:

____________________________________

____________________________________

____________________________________

____________________________________

COMPLIMENTARY TICKETS

Exhibitors will each receive an allocation of Complimentary Tickets according to size of stand.

Please complete below your total meterage. These tickets must not be re-sold.

6m 2 - 24m² 6 tickets My total meterage is: ____________

25m 2 - 100m 2 20 tickets

101m 2 +

40 tickets

Further Comp Tickets are available to Exhibitors at the reduced rate of £7 incl. VAT each.

Please send me ________________Complimentary Tickets @ £7 incl. VAT each.

PAYMENT FOR ADDITIONAL COMPLIMENTARY TICKETS MUST ACCOMPANY THIS

ORDER IN THE FORM OF A CHEQUE//DEBIT/CREDIT CARD DETAILS.

Our cheque for £ _____________ made payable to QD Events Limited is enclosed OR

Debit/Credit Card details:

Type of Card:

Name (as it appears on card):

Valid From:

Issue No:

Card No:

Expires End:

Sec Code:

PLEASE RETURN BY 3 rd JANUARY TO:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

Fax. 0141 204 0077

E-mail: margaret.cowan@qdevents.co.uk


CONTRACTOR & DELIVERY VEHICLE PASSES FORM 4

Name of Company:

Stand No(s):

Telephone No.:

Contact Name:

____________________________________

____________________________________

____________________________________

____________________________________

CONTRACTOR & DELIVERY VEHICLE PASSES

These are required for staff involved in the Build-Up and Breakdown of the exhibition who will

not have an exhibitors badge, and for vehicles delivering goods/materials to the site.

Please note these badges are only available for adults – children are not permitted on site

during build up and breakdown.

They are not valid during the open days.

Please send me _____________________ Contractor Passes

Please send me _____________________ Delivery Vehicle Passes

PLEASE RETURN BY 3 rd JANUARY TO:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

Fax. 0141 204 0077

E-mail: margaret.cowan@qdevents.co.uk


STAND CONTRACTOR FORM 5

(non shell scheme stands)

Please complete the following with details of the company appointed to build your stand.

Name of Contractor: ____________________________________

Address:

____________________________________

____________________________________

Telephone No.

Contact Name

Email address

____________________________________

____________________________________

____________________________________

Name of Exhibitor

Stand No.(s)

Contact Name

____________________________________

____________________________________

____________________________________

PLEASE RETURN BY 3 rd JANUARY TO:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

Fax. 0141 204 0077

E-mail: margaret.cowan@qdevents.co.uk


RISK ASSESSMENT FORM 6

Name of Company:

Stand No(s):

Telephone No.:

Contact Name:

Email:

____________________________________

____________________________________

____________________________________

____________________________________

____________________________________

Exhibitor’s Responsibilities

An exhibition stand is a workplace covered by health and safety legislation. As the exhibitor

it is your responsibility to ensure that a suitable and sufficient risk assessment is completed.

Failure to do so could lead to delays or ultimately the closure of your stand.

This template is for a simple shell scheme exhibition stand which does not require any

structural approval from the organiser or the venue. More complex stands will require a more

detailed risk assessment and if you are in any doubt please contact the Operations team at

QD Events on 0141 576 3352.

Does your stand include any of the following? If so you must complete the attached risk

assessment. For simple stands please answer Yes or No:

Yes/No

Lifting heavy products during the build-up/breakdown

Working at height (using ladders)

Display of anything containing liquid fuel or flammable and explosive substances

Display of sharp objects, weapons (even replica weapons)

Demonstrations of any kind i.e therapies, massaging, teeth whitening

Working electrical appliances other than simple display lighting

Food service of any kind other than sweets, snacks and soft drinks

Heat source of any kind including cookery demonstrations, naked flame or gel

burners

Working machinery of any kind even if static

Using power tools during the build-up/breakdown

Have all portable appliances being displayed had a visual inspection or PAT

tested.

Any other hazard not identified above which could be a risk

Please note this is not an exhaustive list - you are responsible for identifying any

aspect of your stand which could present a hazard.

If you have answered NO to all of the above please complete and sign below. If you have

answered YES to any of the above complete the risk assessment on the following page.

I declare that to the best of my knowledge there are no significant risks relating to this stand

Signed:

Name:

____________________________________

____________________________________


RISK ASSESSMENT FOR STANDS

Exhibition Name:

Company Name:

Stand Number:

____________________________________

____________________________________

____________________________________

Risk:

Who could be harmed:

Control Measures in Place:

To the best of my knowledge the information provided is correct. The control

measures in place control risk to an acceptable degree.

Signed:

Print Name:

Date:

____________________________________

____________________________________

______________________

PLEASE RETURN BY 3 rd JANUARY TO:

Margaret Cowan

The Scottish Motorhome & Holiday Home Show – February 2013

QD Events Limited

Scottish Exhibition + Conference Centre

Glasgow G3 8YW

Fax. 0141 204 0077

E-mail: margaret.cowan@qdevents.co.uk


MELVILLE EXHIBITION SERVICES – ORDER FORMS

Following this page, you will find the order forms for Melville Exhibition Services.

Melville Exhibition Services is the official contractor for the Octanorm shell scheme

stands, and for all electrical work. The installation of electrics by any persons other

than Melville is expressly prohibited. Exhibitors can provide their own light fittings but

they should be delivered to the site ready wired, complete with lamps and covered

with adequate insurance against all risks. All wiring must comply with the regulations

as defined by the Scottish Exhibition + Conference Centre.

Melville order forms are:

• Shell Scheme Nameboard form

• Electrical Services Order Form – Shell Scheme Exhibitors

• Electrical Services Order Form – Space Only Exhibitors

• Shell Scheme Optional Extras order form

All Melville forms should be returned by 14 th January for Space Only and Shell

exhibitors in order to be eligible for the early bird rates.

Online ordering is also available by accessing the following link –

http://www.melville-online.co.uk/LogIn.asp


Name Board Order Form

The Scottish Caravan Motorhome & Holiday Home Show

7th ‐ 10th February 2013, SECC

2012

Contact: Ian Hurst

Tel: 0141 332 9012 Fax: 0141 332 9027

Email: Ian.hurst@melville.co.uk

Melville Exhibition and Event Services Ltd

36 Corn Street

Port Dundas

Glasgow

G4 9LB

Deadline Date 14th January 2013

We wish our name panel to read as follows:

Please type or Print in block capitals (maximum 26 letters)

If this form is not returned at least three weeks prior to the Exhibition / Show build up, the name on the exhibitors list will be used on

your name panel.

Exhibitors are reminded that their registered name only or trade name only will be lettered on the fascia namepanel in standard

style letters.

Addresses will not be included, neither may any other display materials be fixed to the fascia.

Any amendments on site to the namepanel due to non return of this form will be charged £20.00 per new nameboard

Should you require additional graphics / logos please contact Melville Graphics Dept for a quotation ‐ Tel.

0141 332 9012 or email Ian.hurst@melville.co.uk

Company Name:

Stand No.:

Address:

Tel. No.:

Fax. No.:

Email:

Contact:

Signature:


Electrical Order Form ‐ Shell Scheme Exhibitors

The Scottish Caravan Motorhome & Holiday Home Show

7th ‐ 10th February 2013, SECC

Contact: Nicole Cunningham / Josh Gorrie

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Melville Exhibition & Event Services Ltd

36 Corn Street

Glasgow G4 9LB

www.melville.co.uk

Earlybird rate is applicable until 14th January 2013

ITEM / DESCRIPTION CODE QTY Earlybird Rate Standard Rate TOTAL

120w General purpose spotlight SPG150 £46.50 £56.00

3 x 120w track spotlights on 1.2m track TRK1 £121.00 £145.50

50w low voltage fitting LV50 £51.50 £62.00

3 x 50w track fittings on 1.2m track TRK2 £126.00 £151.50

1.8m fluorescent fittings FL6 £51.50 £62.00

1.5m fluorescent fittings FL5 £47.50 £57.00

300w Halogen floodlight FL300 £82.00 £98.50

500w Halogen floodlight FL500 £93.50 £112.50

240v sq.pin socket outlet (rated at 500w) SO500 £77.00 £92.50

240v sq.pin socket outlet (rated at 1000w) SO1000 £124.00 £149.00

240v sq.pin socket outlet (rated at 2000w) SO2000 £169.00 £203.00

240v sq.pin socket outlet (rated at 3000w) SO3000 £194.50 £233.50

24 Hour supplies add 20% to the socket prices SO24 20%

Island sites - additional mains charge for orders under £150.00 £150.00 £180.00

. SUB TOTAL

VAT

Please note all on site orders will incur a 20% surcharge

TOTAL

All items subject to availability are nett on hire and are provided in accordance with the supplier's conditions of business and should be insured during

the show period against all risksfor 3 times the rental value. The price for electrical fittings listed covers the supply on hire, installation and maintenanc

during the show period and removal at the close of the show.

The price is inclusive of current consumed.

All wiring must be carried out by Melville Exhibition Services.

One fused four gang extension per fixed socket may be used ‐ no more than 2m in length and cable must be capped.

Lighting and appliances must not be on the same circuit (plugged into the same socket).

Maximum lighting circuit is 1kw (2kw and 3kw socket outlets not allowed for lighting).

All stands will have an RCD unit fixed to thetop of the panels (approx 300mm x 200mm in size) and must be accessible at all times.

If your stand is positioned above a service duct you may have the mains and distribution board located on your stand.

Please ensure you attach a detailed sketch showing the position of items ordered. If no sketch is submitted, we will position at our discretion and any

repositioning on site will incur an additional charge.

FULL PAYMENT MUST BE INCLUDED WITH THIS ORDER


FULL PAYMENT MUST BE INCLUDED WITH THIS ORDER

Company Name:

Stand No.:

Address:

Tel. No.:

Fax. No.:

Email:

Contact:

Signature:


Payment & Credit Card Charge Authorisation

Contact: Nicole Cunningham / Josh Gorrie

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Company Name:

Melville Exhibition & Event Services Ltd

36 Corn Street

Glasgow G4 9LB

www melville co uk

Stand No.:

Address:

Tel. No.:

Fax No.:

Email:

Payment Policy

Payment for Services — Melville Exhibition & Event Services Ltd requires

payment in full at the time services are ordered. Further, Melville Exhibition &

Event Services Ltd requires that you provide a credit card authorisation with

your initial order. For your convenience, we will use this authorisation to charge

your account for any additional orders.

Method of Payment — Melville Exhibition & Event Services Ltd accepts all

major credit/debit cards, cheques and bank transfers. Purchase orders are not

considered payment.

Third Party Billing — Each exhibiting firm is ultimately responsible for all

charges incurred on its behalf. Melville Exhibition & Event Services Ltd

reserves the right to institute collection action against the exhibitor if the

authorized third party does not pay. See Third Party Billing Request form.

Adjustments and Cancellations — No adjustments to invoices will be made

after the close of the show. Please refer to the individual forms for cancellation

fees.

All orders cancelled by the Exhibitor or due to the cancellation of an event or

their nonparticipation may be subject to cancellation fees.

Bank transfer payment information:

Beneficiary: Melville Exhibition & Event Services Ltd

Natwest Bank Account: 27607275

Regent Street Branch Sort Code: 56-00-27

PO Box 4RY IBAN BIC: NWBKGB2L

250 Regent Street IBAN No: B82NWBK56002727607275

London W1A 4RY

To ensure your bank transfer is allocated correctly, please supply the

following information to creditcontrol@melville co uk

All information must be provided. Your order will not be processed if any

Payment Policy

information is missing (ie. Expiration Date, Account Number, Contact

Information, Type of Card and Signature). We require your credit card charge

authorisation to be on file with Melville Exhibition and Event Services Ltd even

if you are paying by cheque or bank transfer.

We reserve the right to add 2.5% surcharge to the total amount of all credit card

orders

VISA

Mastercard

American Express

Debit Card

Start Date

End Date

Issue Number

CSC Number

Order ref.

Credit Card Charge Authorisation

Card No:

Cardholder Name:


your initial order. For your convenience, we will use this authorisation to charge

your account for any additional orders.

Method of Payment — Melville Exhibition & Event Services Ltd accepts all

major credit/debit cards, cheques and bank transfers. Purchase orders are not

considered payment.

Third Party Billing — Each exhibiting firm is ultimately responsible for all

charges incurred on its behalf. Melville Exhibition & Event Services Ltd

reserves the right to institute collection action against the exhibitor if the

authorized third party does not pay. See Third Party Billing Request form.

Adjustments and Cancellations — No adjustments to invoices will be made

after the close of the show. Please refer to the individual forms for cancellation

fees.

All orders cancelled by the Exhibitor or due to the cancellation of an event or

their nonparticipation may be subject to cancellation fees.

Bank transfer payment information:

Beneficiary: Melville Exhibition & Event Services Ltd

Natwest Bank Account: 27607275

Regent Street Branch Sort Code: 56-00-27

PO Box 4RY IBAN BIC: NWBKGB2L

250 Regent Street IBAN No: B82NWBK56002727607275

London W1A 4RY

To ensure your bank transfer is allocated correctly, please supply the

following information to creditcontrol@melville.co.uk:

• exhibiting company name, account number, invoice number, show name,

stand number

• Date and amount of bank transfer

• Bank and country where transfer originated

If you have any questions regarding our payment policy, please call Credit

Control on +44 (0)121 780 3025

Please complete the information and return payment in full with this form and

your orders.

You may choose to pay by credit card, cheque, or bank transfer; however, we

require your credit card charge authorisation to be on file with Melville

Exhibition & Event Services Ltd

I agree in placing this order I have accepted Melville Exhbition & Event Services Ltd

Terms & Conditions of Contract.

Cardholder Name:

Cardholder billing address if different from above:

Cardholder signature / date:


Electrical Order Form ‐ Space Only Exhibitors

The Scottish Caravan Motorhome & Holiday Home Show

7th ‐ 10th February 2013, SECC

Contact: Nicole Cunningham

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Melville Exhibition & Event Services Ltd

36 Corn Street

Glasgow G4 9LB

www.melville.co.uk

Earlybird rate is applicable until 14th January 2013

ITEM / DESCRIPTION CODE QTY Earlybird Rate Standard Rate TOTAL

240v square pin socket outlet SO £49.50 £59.50

Ceeform Plug CEE £90.00 £110.00

120watt general purpose spotlight SPG150 £35.00 £42.00

1.5m fluorescent light fitting FL5 £36.00 £43.50

Mains to power above - please choose below

10amp single phase supply 240volt 10.1 £201.50 £242.00

16amp single phase supply 240volt 16.1 £273.00 £328.00

20amp single phase supply 240volt 20.1 £340.00 £408.00

32amp single phase supply 240volt 32.1 £494.00 £593.00

10amp three phase supply 415volt 10.3 £417.00 £500.00

16amp three phase supply 415volt 16.3 £576.50 £692.00

20amp three phase supply 415volt 20.3 £677.00 £812.50

32amp three phase supply 415volt 32.3 £989.00 £1,187.00

. SUB TOTAL

Please note all onsite orders will incur a 20% surcharge

VAT

TOTAL

All items subject to availability are nett on hire and are provided in accordance with the supplier's conditions of business and should be insured during

the show period against all risks for 3 times the rental value. The price for electrical fittings listed covers the supply on hire, installation and

maintenance during the show period and removal at the close of the show.

The price is inclusive of current consumed.

All wiring must be carried out by Melville Exhibition Services.

One fused four gang extension per fixed socket may be used ‐ no more than 2m in length and cable must be capped.

Lighting and appliances must not be on the same circuit (plugged into the same socket).

Maximum lighting circuit is 1kw (2kw and 3kw socket outlets not allowed for lighting).

All stands will have an RCD unit fixed to thetop of the panels (approx 300mm x 200mm in size) and must be accessible at all times.

If your stand is positioned above a service duct you may have the mains and distribution board located on your stand.

Please ensure you attach a detailed sketch showing the position of items ordered. If no sketch is submitted, we will position at our discretion and any

repositioning on site will incur an additional charge.

FULL PAYMENT MUST BE INCLUDED WITH THIS ORDER


FULL PAYMENT MUST BE INCLUDED WITH THIS ORDER

Company Name:

Stand No.:

Address:

Tel. No.:

Fax. No.:

Email:

Contact:

Signature:


Payment & Credit Card Charge Authorisation

Contact: Nicole Cunningham / Josh Gorrie

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Company Name:

Melville Exhibition & Event Services Ltd

36 Corn Street

Glasgow G4 9LB

www melville co uk

Stand No.:

Address:

Tel. No.:

Fax No.:

Email:

Payment Policy

Payment for Services — Melville Exhibition & Event Services Ltd requires

payment in full at the time services are ordered. Further, Melville Exhibition &

Event Services Ltd requires that you provide a credit card authorisation with

your initial order. For your convenience, we will use this authorisation to charge

your account for any additional orders.

Method of Payment — Melville Exhibition & Event Services Ltd accepts all

major credit/debit cards, cheques and bank transfers. Purchase orders are not

considered payment.

Third Party Billing — Each exhibiting firm is ultimately responsible for all

charges incurred on its behalf. Melville Exhibition & Event Services Ltd

reserves the right to institute collection action against the exhibitor if the

authorized third party does not pay. See Third Party Billing Request form.

Adjustments and Cancellations — No adjustments to invoices will be made

after the close of the show. Please refer to the individual forms for cancellation

fees.

All orders cancelled by the Exhibitor or due to the cancellation of an event or

their nonparticipation may be subject to cancellation fees.

Bank transfer payment information:

Beneficiary: Melville Exhibition & Event Services Ltd

Natwest Bank Account: 27607275

Regent Street Branch Sort Code: 56-00-27

PO Box 4RY IBAN BIC: NWBKGB2L

250 Regent Street IBAN No: B82NWBK56002727607275

London W1A 4RY

To ensure your bank transfer is allocated correctly, please supply the

following information to creditcontrol@melville co uk

All information must be provided. Your order will not be processed if any

Payment Policy

information is missing (ie. Expiration Date, Account Number, Contact

Information, Type of Card and Signature). We require your credit card charge

authorisation to be on file with Melville Exhibition and Event Services Ltd even

if you are paying by cheque or bank transfer.

We reserve the right to add 2.5% surcharge to the total amount of all credit card

orders

VISA

Mastercard

American Express

Debit Card

Start Date

End Date

Issue Number

CSC Number

Order ref.

Credit Card Charge Authorisation

Card No:

Cardholder Name:


your initial order. For your convenience, we will use this authorisation to charge

your account for any additional orders.

Method of Payment — Melville Exhibition & Event Services Ltd accepts all

major credit/debit cards, cheques and bank transfers. Purchase orders are not

considered payment.

Third Party Billing — Each exhibiting firm is ultimately responsible for all

charges incurred on its behalf. Melville Exhibition & Event Services Ltd

reserves the right to institute collection action against the exhibitor if the

authorized third party does not pay. See Third Party Billing Request form.

Adjustments and Cancellations — No adjustments to invoices will be made

after the close of the show. Please refer to the individual forms for cancellation

fees.

All orders cancelled by the Exhibitor or due to the cancellation of an event or

their nonparticipation may be subject to cancellation fees.

Bank transfer payment information:

Beneficiary: Melville Exhibition & Event Services Ltd

Natwest Bank Account: 27607275

Regent Street Branch Sort Code: 56-00-27

PO Box 4RY IBAN BIC: NWBKGB2L

250 Regent Street IBAN No: B82NWBK56002727607275

London W1A 4RY

To ensure your bank transfer is allocated correctly, please supply the

following information to creditcontrol@melville.co.uk:

• exhibiting company name, account number, invoice number, show name,

stand number

• Date and amount of bank transfer

• Bank and country where transfer originated

If you have any questions regarding our payment policy, please call Credit

Control on +44 (0)121 780 3025

Please complete the information and return payment in full with this form and

your orders.

You may choose to pay by credit card, cheque, or bank transfer; however, we

require your credit card charge authorisation to be on file with Melville

Exhibition & Event Services Ltd

I agree in placing this order I have accepted Melville Exhbition & Event Services Ltd

Terms & Conditions of Contract.

Cardholder Name:

Cardholder billing address if different from above:

Cardholder signature / date:


Shell Scheme Extras Order Form

The Scottish Caravan Motorhome & Holiday Home Show

7th ‐ 10th February 2013, SECC

Contact: Nicole Cunningham / Josh Gorrie

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Melville Exhibition & Event

Services Ltd

36 Corn Street

Glasgow G4 9LB

www.melville.co.uk

Deadline Date 14th January 2013

ITEM / DESCRIPTION CODE QTY Rate TOTAL

Additional wall panel for stores etc. 2.5m high x 990mm wide WP £59.50

Additional wall panel for stores etc. 2.5m high x 495mm wide HWP £33.00

Fully glazed Acrylic panel for lounge areas etc. 2.5m high x 990mm wide FGP £111.50

Fully glazed Acrylic panel for lounge areas etc. 2.5m high x 495mm wide HPP £78.75

1mtr Dwarf/ 1.5mtr upper glazed wall panel for lounge areas etc. 2.5m high x 990mm wide HGP £85.00

Cover existing wall panel in Velcro compatible Loop Nylon. Colour choices available. Price per panel: 2.5m high x 990mm wide. LNW £48.00

State Colour

Cover existing wall panel using X-Film. Colour choices available. Price per panel: 2.5m high x 990mm wide. State Colour XFW £48.00

Lockable door section with 2 keys. 2.5m high x 990mm wide EWD £108.00

Entrance way curtain. 2m x 1m with header above. Available in Black / White / Red / Blue / Green / Yellow

EWC £71.50

* Delete where applicable

2m x 990mm 18mm thick chipboard clad in Velcro compatible Loop Nylon. Available in Beige / Blue / Red / Grey

DP2 £91.00

* Delete where applicable

1m x 990mm 18mm thick chipboard clad in Velcro compatible Loop Nylon. Available in Beige / Blue / Red / Grey

DP1 £48.00

* Delete where applicable

Flat Shelf, White Laminate on brackets 300mm deep x 990mm wide FSW £29.50

Sloping Shelf, White Laminate on brackets 300mm deep x 990 wide with lip SSW £30.50

Garment Hanging Rail on brackets, Chrome finish 300mm deep x 990 wide GHR £30.00

Wooden Battons 2" x 1" x 990 length, price per mtr run WB £9.50

Floor flats 18mm depth for shell scheme stands only FF £14.50

Aluminium edging for 18 mm floor flats, price per mtr run AL £5.50

Polythene protective covering to protect carpet during build up, price per sq mtr PP £1.05

Night Sheets with security meshing for the perimeter of your stand, includes fitments and padlocks. Price per mtr run NS £17.85

White Muslin Ceiling. Price per sq mtr. Please state dimensions of your stand ______mtr x _______mtr WMC £12.50

Coloured Muslin Ceiling. Price per sq mtr. Please state dimensions of your stand ______mtr x _______mtr. Please state choice of CMC £13.50

colour ___________

White Casement Ceiling. Price per sq mtr. Please state dimensions of your stand ______mtr x _______mtr WCC £14.00

Coloured Casement Ceiling. Price per sq mtr. Please state dimensions of your stand ______mtr x _______mtr. Please state

choice of colour ___________

CCC £14.50

Chain Hanging Packs, 2 hooks and 1mtr of chain HC £7.50

Velcro Rolls, 1mtr of hook or 1mtr of loop VR £2.50

Hat and Coat hooks, set of 5 on a 990mm batten CH £25.50

All items subject to availability are nett on hire and are provided in accordance with the supplier's conditions of business and should be insured during the

show period against all risks for 3 times the rental value.

Sub Total

vat @ 20%

Total

Please ensure you attach a detailed sketch showing the position of items ordered. If no sketch is submitted, we will position at our discretion and any

repositioning on site will incur an additional charge.

FULL PAYMENT MUST BE INCLUDED WITH THIS ORDER

Company Name

Stand No

Address:

Tel. No

Fax No

Email:

Contact:

Signature:


Payment & Credit Card Charge Authorisation

Contact: Nicole Cunningham / Josh Gorrie

Tel. 0141 332 9012 Fax. 0141 332 9027

Email: info.scotland@melville.co.uk

Company Name:

Melville Exhibition & Event

Services Ltd

36 Corn Street

Glasgow G4 9LB

www.melville.co.uk

Stand No.:

Address:

Tel. No.:

Fax. No.:

Email:

Order ref.

Payment Policy

Payment for Services — Melville Exhibition & Event Services Ltd requires

payment in full at the time services are ordered. Further, Melville Exhibition

& Event Services Ltd requires that you provide a credit card authorisation

with your initial order. For your convenience, we will use this authorisation to

charge your account for any additional orders.

Method of Payment — Melville Exhibition & Event Services Ltd accepts all

major credit/debit cards, cheques and bank transfers. Purchase orders are

not considered payment.

Third Party Billing — Each exhibiting firm is ultimately responsible for all

charges incurred on its behalf. Melville Exhibition & Event Services Ltd

reserves the right to institute collection action against the exhibitor if the

authorized third party does not pay. See Third Party Billing Request form.

Adjustments and Cancellations — No adjustments to invoices will be

made after the close of the show. Please refer to the individual forms for

cancellation fees.

All orders cancelled by the Exhibitor or due to the cancellation of an event or

their nonparticipation may be subject to cancellation fees.

Bank transfer payment information:

Beneficiary: Melville Exhibition & Event Services Ltd

Natwest Bank Account: 27607275

Regent Street Branch Sort Code: 56-00-27

PO Box 4RY

IBAN BIC: NWBKGB2L

250 Regent Street IBAN No: B82NWBK56002727607275

London W1A 4RY

To ensure your bank transfer is allocated correctly , please supply the

following information to creditcontrol@melville.co.uk:

• exhibiting company name, account number, invoice number, show name,

stand number

• Date and amount of bank transfer

• Bank and country where transfer originated

If you have any questions regarding our payment policy, please call Credit

Control on +44 (0)121 780 3025

Please complete the information and return payment in full with this form

and your orders.

You may choose to pay by credit card, cheque, or bank transfer; however,

we require your credit card charge authorisation to be on file with Melville

Exhibition & Event Services Ltd

• All balances must be paid prior to the event

I agree in placing this order I have accepted Melville Exhbition & Event Services Ltd

Terms & Conditions of Contract.

Credit Card Charge Authorisation

All information must be provided. Your order will not be processed if any information is

missing (ie. Expiration Date, Account Number, Contact Information, Payment Type Policy of Card and

Signature). We require your credit card charge authorisation to be on file with Melville

Exhibition and Event Services Ltd even if you are paying by cheque or bank transfer.

We reserve the right to add 2.5% surcharge to the total amount of all credit card orders

Card No:

Visa

Mastercard

Debit Card

American Express

Cardholder Name:

Cardholder billing address if different from above:

Cardholder signature / date:

Start Date

End Date

Issue Number

CSC Number


Discover a refreshingly

different hotel experience

Exclusive discounted rates for SECC show exhibitors.

Located just a few minutes walk from the SECC.

To make a booking please quote ‘SECC Exhibition’

per room | per night | single occupancy

includes full breakfast, vat & car parking

£89subject to availability

• APPLE IMAC WITH FREE WI-FI

• FLOOR TO CEILING WINDOWS

• HIGH LEVEL SOUND PROOFING

• CRITICALLY-ACCLAIMED CITY CAFÉ RESTAURANT

• VIBRANT LOUNGE BAR

Hilton Garden Inn Glasgow

Finnieston Quay G3 8HN 0141 227 1026


Exceptional

Everyday CITY Hotels.

Exclusive discounted rates for

SECC show exhibitors.

Located only a short 10 minute

walk from the SECC.

£68

per

£84

per

room per night

includes full breakfast and VAT

subject to availability

room per night

includes full breakfast, VAT

and 3 course evening meal

subject to availability

To make a booking please contact the hotel

direct on 0141 314 4805 and quote

“QD Events exhibitors”

· 321 newly refurbished bedrooms

· Costa Coffee Bar

· Grill Bar at Jurys Inn

· The Restaurant at Jurys Inn

· Wi-FI access throughout the hotel

· Discounted car parking

For futher information contact our sales office.

80 Jamaica Street, Glasgow, G1 4QG Tel: +44(0) 141 314 4805 Fax: +44(0) 141 314 4888

Email: therese_nicol@jurysinns.com


PRESENTATION

SERVICES

0141 332 9522

Events Graphics | Pop-up Graphics | Posters | Banners | Display Boards

Self-standing Cut-outs | Presentation Folders | Digital Cutter and Router

same day service

52-62 Woodlands Road | Glasgow | G3 6HA | e: glasgow@hobsrepro.com


HIRE YOUR WIRELESS CHIP AND PIN MACHINE

Main Advantages

Chip & Pin

Sales 0845 459 9984

All major Cards

accepted

GRPS/GSM SIM

Supplied

Totally portable

Technical

0845 404 5392

8am-8pm

7 days a week

Purchase

Options

East to use

Free technical

support

FAX 0207 998 0551

Start accepting cards,

Call for details!

Wireless Terminal Solutions are proud to work with QD Events for the

forthcoming exhibition.

Cost of the terminal will be £55 for the duration of + collection/delivery.

Terminals are fully mobile, working of the GPRS/GSM coverage. no wifi required!

Wireless Terminal Solutions can cater to any requirement. Please note we

generally require at least 7 working days notice.

Cost is solely for the terminal. Technical will undertake a test transaction before

it leaves us. Dispatched to the business address 2 days prior to the show

**unless prior agreed with WTS**

Lower Merchant Fee’s

WTS work closely with FDMS (First Data

Merchant Services)

Many customers don’t realise how much

Sales 0845 459 9984

sales@wirelessterminalsolutions.co.uk


APPLICATION TO SELL OR SAMPLE ALCOHOL AT THE SECC

Please fill out this form in full and return it to the address below. The application should be received by

the SECC no later than 2 weeks prior to the event. Successful applicants will be notified in writing and

issued with a certificate for displaying on the stand. Please note that samples should be strictly limited

to one per person and a method of controlling this (such as hand stamping) must be detailed below.

NAME

ADDRESS

DATE OF BIRTH

NAME & DATE OF EVENT

COMPANY

TELEPHONE NUMBER

EMAIL ADDRESS

TYPE OF LICENCE HELD

DESCRIPTION OF

PRODCUT(S) BEING

SOLD/SAMPLED

NUMBER OF STAFF ON STAND

METHOD OF CONTROLLING

THE NUMBER OF SAMPLES

ISSUED PER PERSON

All staff must have completed the mandatory 2 hour training in alcohol sales as required by the

Licensing (Scotland) Act, 2005.

All staff must be aged 18 or above.

Samples should be in measures equivalent to 0.25% of a unit of the drink in question. Just

enough to assess the taste and quality of the product.

Staff should not provide samples to people who appear to be intoxicated or under the influence

of drugs.

Staff should not provide samples to anyone who appears under the age of 18.

“Challenge 25” legislation must be adhered to. Anyone appearing below the age of 25 should

be asked to produce identification proving they are over 18. Acceptable “proof of age”

documents at the SECC are passport, driving licence or PASS accredited proof of age card

bearing the “Pass” hologram, such as a Young Scot Card. If there is any doubt over the age of

a patron and proof can not be produced, the sample should not be given.

Sampling or selling should not encourage illegal, irresponsible or immoderate consumption,

such as binge drinking, drunkenness or drink driving.

Sampling or selling should not have a particular appeal to the under 18’s.

The sample or drink should be only be consumed by the person it is served to. Patrons should

not obtain samples or drinks for other people.

It is preferable that samples should wherever possible be limited to one per person.

I understand that should I or any personnel employed in relation to this application breach The

Licensing (Scotland) Act 2005, I may be asked to cease all sales/sampling of alcohol immediately.

Signed………………………………………..

Print…………………………………………..

Date…………………………………………..


Please return to: Alan Ratcliffe Event Services Manager (Catering) SECC Glasgow G3 8YW or email to

alan.ratcliffe@secc.co.uk

If you have any queries regarding your application, please contact Alan via email or telephone on 0141

275 6240.

---------------------------------------------------------------------------------------------------------------------------------------

__________________________________________________________________________________

_____

For SECC use only

Approved: Yes / No

Signed……………………………………….

Print…………………………………………..


Event Services Prepayment Order

Send with remmitance to:

SEC Ltd, Glasgow, G3 8YW

Tel 0141 275 6218

Fax 0141 576 3555

All enquiries to technical.services@secc.co.uk

A

Prices Valid:

ORDER: PLEASE SUPPLY building and/or aerial services and/or pipework mains in the 1st April 2012 -

position detailed on the attached drawings as indicated below: 31st March 2013

Item Description Amount Early Bird Rate*

Standard

Rate

Natural gas up to 28mm

(Connections above 28mm price on request)

£487.27 £649.69

Compressed air

1/2" BSP 100 psi (state vol. required)

£346.50 £462.00

Water Services

Splash & Dash (unconnected water supply up to 150 litres)

Exhibitors responsible for disposal of water - 1 Fill Only

£64.97 £86.63

Industrial Spa Bath Package (150-2500 litres) £270.27 £360.36

Includes 1 fill and top-ups, draining of unit,

temporary electrical supply to pump

Connected Water Supply 1/2" Supply £173.95 £231.93

Connected Water & Waste supply

1/2" Supply(s) and 1 1/2" drain(s)

£347.88 £463.84

Additional Water Connection £67.90 £90.53

Additional Waste Connection £67.90 £90.53

Appliance requiring service ……………………………….

Floor Fixings 8-14mm £22.69 £30.25

Floor Fixings 16-28mm £32.77 £43.69

Television aerials UHF/VHF single point £129.82 £173.09

Hire of 60' reach hoist plus operator (price per hour) £57.98 £77.31

Hire of forklift truck plus operator (price per hour) £57.98 £77.31

N.B. An official lifting contrator may be appointed for your event

Cleaning

Stand Cleaning (price per hour) £21.00

Waste Management (NB All boxes must be flat packed prior to SECC uplift)

40 Cupic Yard Skip £630.00

8 Cubic Yard Skip £367.50

2 Cubic Yard Skip £157.50

Pallet Removal (per pallet) £6.30

Literature (per box) £5.25

Licensed Security Staff £21.00

Dedicated to your stand (price per hour)

Sub Total

VAT

Grand Total

Total £

TECHNICAL AND NON STANDARD ENQUIRIES - Contact Technical Services Dept. at the address above

* NOTE: EARLY BIRD RATE APPLIES TO ORDER RECEIVED NO LESS THAN 7 DAYS BEFORE THE FIRST DAY OF BUILD UP.

IMPORTANT:

1. Have you enclosed all relevant drawings with dimensions?

2. If you require non-standard services please ask for quotations

3. Return one copy of this form to the SEC at the above address together with your remittance.

Please note your order will not be processed without your remittance.

4. The SEC will forward you a V.A.T. invoice in due course.

5. Any orders outwith the above price on application

6. We note the standard conditions of contract overleaf and agree that these will apply.


EVENT DETAILS

Event Name

Stand Name

Event Date

Stand No.

Please Note:- It is the responsibility of the exhibitor/contractor ro advise us of any change of stand no or location.

Any associated remedial work will incur additional charges

Invoice Details

Title. Mr/Mrs/Miss ……………….First Name ………………………………….Surname …………………………….

Email address ……………………………………………………………………..Tel No ……………………………….

Invoice address ……………………………………………………………………………………………………………..

Country …………………………………………………….. Postal code ………………………………………………..

Payment

Card Number

Credit Card

Debit Card

Cheque

Expiry Date

3 Digit SEC No.

Bacs Bacs Details Sort code 80-54-01

SEC Ltd Acc No. 791049

*We Do Not Accept Amex* Bank Of Scotland Swift Routing No. BofSGB21138

Gordon Street IBAN:-GB79 BOFS 80540100791049

Glasgow, G1 3RS

In this document "SEC" means Scottish Exhibition Centre Limited

SPECIFICATION OF STANDARD SUPPLY

1. The standard supply includes the installation, maintenance and removal of the supply pipe which terminates in a stop

cock and one connection on the equipment requiring the service at a position on the stand as indicated on the customer's

dimensional drawing.

2. The service is not metered and the price includes the cost of water, air or gas used.

3. Floor fixings are of the Fischer removal bolt type. This allows for the supply of the bolt, fixing with plant in position,

removal and making good of the floor at the end of the exhibiton, The floor fixing is not suitable for up thrust or pull out

loads without provision of an approporiate anchor block.

4. Television aerials allows for the installation, maintenance and removal of the aerial cable which terminates in a standard

plug and single connection on the stand.

STANDARD CONDITIONS OF CONTRACT

1. If by reason of force majeure, labour difficulties or shortages of materials or any other cause outside the control of the

SEC, SEC is unable to provide all or any of the services ordered by the customer during the whole or any part of the

duration of the exhibition, the customer's rights shall be limited to the return of a corresponding proportion of the charges

paid by him for such services.

2. SEC will nor be liable for damage to property or death or injury caused to any persons by or in any way connected with

the services agreed to the provided, except only where such damage or death or injury is occasioned by the negligence

of SEC, its employees or agents.

3. On no account will SEC be liable for consequential loss suffered by the customer howsoever caused.

4. Orders placed less than 7 days before the first day of build up will not be carried out until after completion of orders

already received. Late order will be carried out in the order in which they are received, will only be accepted on this basis

5. SEC reserve the right to refuse to process orders until payment for the supply has been received.

6. SEC is sole agent for the installation of floor fixings, aerial signal cables, water, air and gas.

7. CANCELLATION & LATE ORDERS

Cancellation of orders will only be accepted when made in writing. Where written cancellation is received by SEC later

than one week prior to start of build-up, the service will be charged at the full rate

For use by the EXHIBITOR/CONTRACTOR FOR

ADDITIONAL TECHNICAL INFORMATION


SECC Rigging Order Form

SEC Ltd, Glasgow, G3 8YW

Tel 0141 275 6218

Fax 0141 576 3555

All enquiries to technical.services@secc.co.uk

A

Event: Date: Stand number: Hall No:

I. Description of item:

II.

III.

IV.

Construction of item:

Attaching points:

Weight:

V. Height from floor level to bottom of item:

VI.

VII.

VIII.

IX.

Dimensions: wide x drop.

Delivery date and time of item on site:

Date and time item should be rigged:

(Please note that this cannot be guaranteed)

Mobile telephone number for on-site contact:

Invoice Details

Title. Mr/Mrs/Miss ……………….First Name ………………………………….Surname …………………………….

Email address ……………………………………………………………………..Tel No ……………………………….

Invoice address ……………………………………………………………………………………………………………..

Country …………………………………………………….. Postal code ………………………………………………..

Payment

Card Number

Credit Card

Debit Card

Cheque

Expiry Date

3 Digit SEC No.

Bacs Bacs Details Sort code 80-54-01

SEC Ltd Acc No. 791049

*We Do Not Accept Amex* Bank Of Scotland Swift Routing No. BofSGB21138

Gordon Street IBAN:-GB79 BOFS 80540100791049

Glasgow, G1 3RS

Please note - it is the responsibility of the exhibitor/contractor to advise us of any change of stand

number or location. Any associated remedial work will incur additional charges.

We have read the conditions of contract A - G overleaf and agree that these will apply.

We enclose the relevant payment and drawing.

Name ………………………………………………………. Signature ……………………………………………………

Date ………………………………………………………… For and on behalf of ……………………………………….

Return to:

Technical Services Department

Scottish Exhibition & Conference Centre

Glasgow

G3 8YW

Tel: 0141 275 6218 Fax: 0141 576 3555


CONDITIONS OF CONTRACT:

A. Exhibitiors requiring rigging should submit an order to Technical Services Department of the SECC 14 days

prior to commencement of build up. Together with a full description of the item(s) to be rigged.

B. Your order should include the following details:-

i. Total weight of the item to be rigged including attachments, light fittings etc. Where light fittings are

attached give details of how the weight is distributed

ii. Height required from floor level to bottom of item.

iii. Dimensions of item.

iv. Details of how rigging wires may be attached to item.

v. Drawing of stand showing orientation in the hall and the position of the item with measurements in from

perimeter of stand

vi. Day and time the item should be rigged. Items to be rigged are required to be on site as early as

possible, and in any case by the first day of build up.

C. As per our terms and conditions of contract, payment must be received in advance before any work will be

carried out and should be enclosed with your order. SECC reserves the right to refuse to process orders

until payment for the service has been received. A VAT receipted invoice will be forwarded to you on receipt

of payment. A 25% surcharge may be made for late orders and no guarantee can be given that the work

will be carried out.

D. SECC cannot guarantee specific times for work to be carried out.

E. Rigging work contracted to others must first be approved by SEC Ltd. In this instance public/product

liability insurance, rigging plots and test certificates must be submitted to the Technical Services Dept.

14 days prior to commencement of build up. The appointed company must have the necessary credentials

and experience to carry out rigging work.

F. Costs are as follows. (All cost below are exclusive of VAT) Prices valid from 1st April 2012 - 31st March 2013

Drop Wires

Hall 1 - roof height 4m - drop wires £80.85 each.

Hall 2 - roof height 9m - drop wires £80.85 each.

Hall 3 - roof height 9m - drop wires £80.85 each.

Hall 4 - high bay area 20m - £101.85 per wire; low bay area 9m - £80.85 per wire.

Hall 5 - high bay area 14m - £101.85 per wire; low bay area 9m - £80.85 per wire.

Conduit lighting bars over 3m will require a minumum of 3 wires with an additional wire every 2m thereafter

Hanging Costs

Banner, for example, 3m wide x 2m drop - £83.16 plus drop wire costs

Banner over the above specification - please submit details.

Conduit lighting bar - £19.64 per metre.

Lighting trusses - SECC hoist only - £26.57 per metre.

SECC build and hoist - £40.43 per metre.

*Installation of 1 Tonne lifting point - £200.97 per point.

*Hire of Manual Chain Blocks - £30.00 each

*All subject to availability

G. In relation to the breakdown of the event, the normal procedure is that most items will be de-rigged on the

day after the last open day of the event. If you require your item to be de-rigged on the last open day, you

should make specific arrangements with the SECC. Your should make arrangements to receive your item

at the time it is de-rigged, failing which it will be left on your stand for collection and it will then be your

responsibility to ensure that it is picked up by you or your representative(s). SECC will accept no liability

for the item after it is de-rigged


SECC Exhibitor Order Form

SEC Ltd, Glasgow, G3 8YW

Tel 0141 275 6218

Fax 0141 576 3555

All enquiries to technical.services@secc.co.uk

A

Description

Telephony Services

Telephone Line - Line Only

N.B This is an analogue line suitable for fax machine/PDQ's/ and dial up

modems. All outgoing calls must be preceded with the number 9. Handsets

available on request.

Fax Machine Package

Incorporates a telephone line and a desktop copier c/w handset

Fax/Copier for Plain Paper

Incorporates a telephone line.

ISDN2 Line

Quantity Early Bird Standard Total Cost

Rate Rate Exc. VAT

£82.81 £110.42

£213.13 £284.17

£247.78 £330.37

Terminates in an NT-1 box with 2 x 64kpbs/RJ45 outlets. Suitable for

internet access but must be used in conjunction with clients own ISDN

modem and ISP

Internet Access

High Speed Internet Connection

£200.95

£267.94

RJ45 Internet connection provided via a local DHCP server. First connection

Additional Internet Connections

Each additional internet connection IP address

PC Package

PC using the latest operating system c/w 15" flat screen with high speed

internet access

Additional PC Package

Laptop Hire

Wireless enabled laptop for hire

Laptop Package

Laptop and wireless internet access

Laser Printer

HP compatible, colour printer

Wireless Internet

£291.08

£69.30

£427.31 £569.74

£391.02 £521.36

£115.50 £115.50

per day per day

£427.31

£216.56

£388.10

£69.30

£569.74

£288.75

Limited bandwidth service to our unsupported hotspot. N.B. May not be

suitable for business purposes.

Bespoke IT and LAN service

We will endeavour to fulfill your custom IT requirements N.B. Advance

notice required.

F.O.C.

P.O.A.

F.O.C.

P.O.A.

Sub Total

VAT

Grand Total

Prices Valid: 1st April 2012 - 31st March 2013

N.B. Early Bird prices are offered until 7 days prior to the first day of build up. Standard Rates apply thereafter.

All items shown are hired for the duration of the show unless otherwise stated


EVENT DETAILS

Event Name

Stand Name

Event Date

Stand No.

Please Note:-

It is the responsibility of the exhibitor/contractor to advise us of any change of stand number or location.

Any associated remedial work will incur additional charges

Invoice Details

Title. Mr/Mrs/Miss ……………….First Name ………………………………….Surname …………………………….

Email address ……………………………………………………………………..Tel No ……………………………….

Invoice address ……………………………………………………………………………………………………………..

Country …………………………………………………….. Postal code ………………………………………………..

Payment

Card Number

Credit Card

Debit Card

Cheque

Expiry Date

3 Digit SEC No.

Bacs Bacs Details Sort code 80-54-01

SEC Ltd Acc No. 791049

*We Do Not Accept Amex* Bank Of Scotland Swift Routing No. BofSGB21138

Gordon Street IBAN:-GB79 BOFS 80540100791049

Glasgow, G1 3RS

SUMMARY SPECIFICATION OF SUPPLY

1. Telephone Services

(a) A supply includes the installation, maintenance and removal of a telephone line which normally terminates in a standard line jack unit

or RJ45 as requested, in a position on the stand as indicated on the customer's dimensional drawing.

(b) The service is metered and the cost includes the first £10 of call charges. Call charges over £10 will be invoiced separately as per

Table 1 below.

2. Internet Access

(a) A supply includes the installation, maintenance and removal of items as requested, in a position on the stand as indicated on the

customer's dimensional drawing, For leased line internet connections a CAT5 UTP cable will be presented at the customer's stand.

(b) Responsibility for configuration of leased line intenet connection rests with the customer, unless PC configuration has been ordered

separately.

CONDITIONS OF CONTRACT

1. In this document "SEC" means Scottish Exhibition Centre Limited.

2. If by reason of force majeure, labour difficulties or shortages of materials or any other cause outside the control of the SEC, SEC is unable to

provide all or any of the services ordered by the customer during the whole or any part of the duration of the exhibiiton, the customer's

rights shall be limited to the return of a corresponding proportion of the charges paid by him for such services.

3. SEC will not be liable for damage to property or death or injury caused to any persons by or in any way connected with the services agreed to

be provided, except only where such damage or death or injury is occassioned by the negligence of SEC, its employees or agents.

4. On no account will SECC be liable for consequential loss suffered by the customer howsoever caused.

5. Orders placed less than 7 days before the first day of build up will not be carried out until after completion of orders already received. Late

orders will be carried out in the order in which they are received, will only be accepted on this basis.

6. SEC reserve the right to refuse to process orders until payment for the supply has been received.

7. SEC is sole agent for the installation of telephone lines.

8. The customer agrees to a credit check being carried out, the details of which will be kept strictly confidential.

CANCELLATION

Cancellation of orders will only be accepted when made in writing, where written cancellation is received by SEC later than one week prior to

start of build up, the service will be charged at the standard rate.

TABLE 1 - SECC CALL DURATION EXAMPLES

CALCULATIONS PENCE PER DURATION

MIN RATE (DECIMALISED MINS)

FOR 10P

Local Daytime Rate 3 £2.83 NOTES

National Daytime Rate 5.7 £1.48

Daytime rate (Transatlantic) 19 £0.45 *Rate for USA

Daytime Rate (Rest of World) 60 £0.14 *Rate for Japan

Mobile Daytime Rate 34 £0.25 *Cellnet/Vodaphone rate used

International Date at Daytime Rate 23 £0.37 *Rate to France, Germany, Netherlands

*Discounted pence per minutes rounded up. Call Duration includes 3.5p setup fee

PLEASE NOTE:-

1. Have you enclosed all relevant drawings with dimensions?

2. If you require non-standard services please aks for quotations.

3. return one copy of this form to the SEC at the above address together with your remittance. Please note your order will not be processed

without your remittance

4. The SEC will forward you a V.A.T. invoice in due course.

5. Any orders outwith the above price on application.

6. We note the standard conditions of contract overleaf and agree that these will apply.


THE SCOTTISH CARAVAN MOTORHOME & HOLIDAYHOME SHOW 2013, 7-10 FEBRUARY - TERMS & CONDITIONS

1. DEFINITIONS

In these Terms and Conditions the following expressions shall, unless the context otherwise requires, have the following

meanings:

“Additional Regulations” means the regulations issued by the Hall Owner in relation to exhibitions mounted at the Halls.

“Contract For Space” means the binding contract relating to the acceptance by the Organiser of the application for Space by

the Exhibitor in accordance with clause 3 below;

“Dismantling Period” means the period for removal of all Exhibits and Stands from the Halls.

“Agreement” means the agreement between the Exhibitor and the Organiser for the Exhibitor to occupy space at the

Exhibition contained in the Contract, these Terms and Conditions and the Additional Regulations.

“Exhibition” means THE SCOTTISH CARAVAN MOTORHOME & HOLIDAYHOME SHOW 2013 including any sectional

exhibition associated with it.

Exhibitor” means any person to whom space at the Exhibition shall have been allotted under the Contract and shall include

all staff, employees, servants and agents of such person.

”Exhibit” means any article so described by the Exhibitor and permitted by the Organiser to be exhibited.

”Hall Owner” means the proprietor of the Halls, together with its agents, employees and workmen.

”Halls” means the Exhibition Halls in which the Exhibition shall take place.

”Installation Period” means the period for the installation of all Exhibits and Stands at the Halls.

”Organiser” means QD Events Limited and/or others appointed by them to organise the Exhibition together with their agents,

servants and workmen.

”Space” means the area allotted to the Exhibitor by the Organiser.

”Stand” means all erections on the Space.

”Shell Scheme” means that part of the Stand to be constructed by the Organiser and conforming with the specifications for its

type specified in the appropriate brochure.

2. DURATION OF EXHIBITION AND TIMETABLE

Details of the times and dates of:

A the exhibition, B the Open Hours, C the Installation Period; and

D the Dismantling Period are or will be as stipulated by the Organiser in the Exhibition Manual or otherwise.

3. CONTRACT FOR SPACE

Applications for Space must be made on the Organiser's official Space application form which is provided by the Organiser

from time to time. The Organiser may at its sole discretion accept applications by other means. In any event, these Terms

and Conditions shall apply to all applications for Space.

The Organiser reserves the right to accept or reject any application for Space from any potential Exhibitor, whether or not the

application has been made on the Organiser's standard form and whether or not all or part of the payment for Space has been

made. A binding Contract For Space shall come into force only when the Organiser has signed a written acceptance of a

particular Exhibitor’s application for Space and has sent that written acceptance to that Exhibitor.

The Organiser is not bound to accept an application for Space from a potential Exhibitor for the Exhibition even if it has

accepted an application for Space from that Exhibitor for another exhibition. There is no automatic right for an Exhibitor to

participate in any subsequent exhibition.

”Signatory on Contract For Space” means the person or persons signing the exhibition space contract on behalf of the

Exhibitor shall be deemed to have full authority to do so on behalf of the Exhibitor and the Exhibitor shall have no right to

claim against the Organiser that such person or persons did not have such authority.

4. OCCUPATION OF STAND

Subject to the rights of the Organiser in this Agreement, the Exhibitor shall have a licence to occupy the Space for the

purpose of displaying Exhibits and other articles, items and materials within the scope of the Exhibition for the duration of the

Exhibition. The Exhibitor shall install its Exhibits, articles, items, materials and Stands during the Installation Period and

remove its Exhibits, articles, items, materials and Stands during the Dismantling Period.

The Organiser and the Hall Owner shall be permitted to have access to the Stand and the Space at all times.

5. PAYMENT

The Exhibitor shall pay the Organiser in accordance with the payment details set out in the Contract for Space. The

Organiser reserves the right to refuse to let the Exhibitor occupy the Space if the Organiser has not received cleared funds of

all payments due from the Exhibitor before the due dates. Unless otherwise stated, all sums stated are exclusive of VAT,

which (if applicable) the Exhibitor shall pay to the Organiser in addition.

The Exhibitor shall pay all other sums due to the Organiser within 7 days of the date of the Organiser’s invoice for each sum.

Unless otherwise stated.

In consideration of the Exhibitor entering into the Contract with the Organiser in accordance with the provisions of section 3

the Exhibitor agrees to hold all its (or its agents) Exhibits, fittings, machinery, tools or other goods to the order of the

Organiser pending receipt by the Organiser of all sums due and owing to the Organiser by the Exhibitor.

If the Exhibitor pays the Organiser by credit card, an administration charge of 2% (inclusive of VAT) shall be added to the

payment, which the Exhibitor shall pay in addition.

All Exhibitors who are not domiciled in the United Kingdom shall make all payments by credit card, bank transfer or by sterling

cheque or bank draft drawn on a bank in the United Kingdom.

If there is any payment still due to the Organiser less than fourteen days before the opening of the Exhibition, the Exhibitor

shall pay the Organiser by bank transfer or credit card. The Organiser reserves the right to refuse cheque payments.

The Exhibitor shall not be entitled to withhold any payment in whole or in part on the ground that it has a claim, counterclaim

or set-off against the Organiser.

6. CANCELLATION BY EXHIBITOR

In the event that the Exhibitor:

i requests that it cancels its Space booking after acceptance by the Organiser; or

ii fails to meet any of the payment obligations (whether as to the amounts due or dates of payment) detailed in the Contract

For Space; or

iii fails to occupy the Space allotted to it by the opening time on the first day of the Exhibition, THEN the Organiser reserves

the right (but without being obliged to do so) to treat the Contract For Space as being cancelled and apply the following

cancellation charges and to re-allocate the Space booked to another Exhibitor:

CANCELLATION OCCURRING:

CANCELLATION CHARGE:-

More than 9 months prior to Exhibition opening date 20% of total charge

Between 6 and 9 months prior to Exhibition opening date 50% of total charge

Less than 6 months prior to Exhibition opening date 100% of total charge

B If the Exhibitor wishes to cancel the Contract For Space, then written notice of such wish must be forwarded to and received

by the Organiser by recorded delivery post by not later than the dates referred to in the table above.

C The Organiser shall not be obliged to accept the Exhibitor's request to cancel its booking for Space.

D Notwithstanding that the Organiser may re-sell or re-allocate the cancelled Space after cancellation by the Exhibitor, the

Organiser shall be under no obligation to re-imburse all or any part of a cancellation charge.

E The Exhibitor shall fully and promptly indemnify the Organiser against all expenses, costs, claims, losses, liabilities, charges

and damages which the Organiser may suffer or incur as a result (direct or indirect) of the cancellation of the Contract For

Space by the Exhibitor including, without limitation, where the Space or Stand is dressed or altered in any way in order to

maintain an orderly and visually pleasing Exhibition.

7. REDUCTION OF SPACE

Where an Exhibitor requests the reduction in the size of its Space booking after acceptance by the Organiser of the Exhibitor's

application for Space, then the Exhibitor must forward such request to the Organiser by recorded delivery post. The

Organiser reserves the right to apply the scale of cancellation charges set out in clause 6 above to the total cost according to

the amount by which the original Stand area is reduced. The Organiser may re-sell or re-allocate the space in question, but

the Organiser shall be under no obligation to re-imburse all or any part of the charge for reduction in Space. There shall be

no obligation on the Organiser to accept the request for reduction of Space by the Exhibitor.

8. GENERAL OBLIGATIONS OF THE EXHIBITOR

The Exhibitor shall:

A occupy the Stand and the Space, complete any necessary stand fitting works (see section 13),ensure the Stand is

appropriately dressed and maintained and that all Exhibits are in position no later than the end of the Installation Period.

B keep the Stand appropriately dressed and maintained and all Exhibits open to view and the Stand adequately staffed

continuously during the opening hours of the Exhibition and not dismantle the stand before the end of the Exhibition.

C remove all Exhibits, fittings, rubbish and other items from the Halls by no later than the end of the Dismantling Period.

D not sell, give away or distribute or permit to be sold, given away or otherwise distributed from the Stand or any other part of

the Halls, any articles of food, drink or tobacco other than those supplied by the Hall Owner, or its appointed catering

contractor, or unless agreed by the Organiser.

E not do, cause, permit or suffer to be done anything which shall in the opinion of the Organiser constitute a nuisance or

which may be an Infringement of or contravene any licence held by the Organiser, or the Hall Owner, or its appointed catering

contractor and (without limitation) the Exhibitor shall ensure that sound levels emitted from the Stand shall not exceed those

levels which in the opinion of the Organiser would cause disturbance to other Exhibitors or which would breach any laws, byelaws

or any other rule or regulation.

F not do, cause, permit or suffer to be done anything which may occasion damage, disfigurement or injury of any kind to the

Halls or to the person or property of the Organiser, Owner or any other Exhibitor or any visitor.

G conduct business and distribute literature only from the Stand and no other part of the Halls and not take away buyers from

the Halls to other business premises.

ii Only items which are in the Organiser’s opinion within the scope of the Exhibition may be exhibited at the Exhibition or

otherwise be displayed or made available from the Stand. Goods, cards, advertisements or photographs of persons who are

not Exhibitors may not be displayed

II The Organiser shall appoint an official contractor for electrical work on all Exhibition Space. The Exhibitor shall be

responsible for settling all accounts directly with such contractor.

IV PRODUCTS OF COMPANIES NOT EXHIBITING AT THE SHOW CANNOT BE USED ON STANDS FOR DISPLAY

PURPOSES WITHOUT THE WRITTEN PERMISSION OF THE ORGANISER.

V The Exhibitor shall insure with a reputable insurance company for its liability under this Agreement. Without limiting its

obligation to take out insurance cover for such risks as it shall consider appropriate, the Exhibitor shall take out adequate

insurance in respect of matters set out in clauses 6, 8, 10 and 12 including (without limitation) public liability insurance for loss

damage or injury caused by the Exhibitor’s neglect or default.

9. POWERS AND DISCRETION OF THE ORGANISER

The Organiser shall be entitled to:

A allocate to the Exhibitor a space other than the Space for which the Exhibitor has applied;

B change the Space and Stand allocated to the Exhibitor at any time before the Exhibitor takes possession of the Space and

Stand and if such changed area of such Space and Stand is smaller than the area specified in the application for Space, the

Organiser shall make a refund to the Exhibitor pro-rata to the amount of the area reduced;

C alter the position or layout of the Exhibition and any stands including the Stand and Space;

D refuse any person admission to the Exhibition or remove from the Exhibition any person whose presence in the opinion of

the Organiser is or is likely to be undesirable and the Organiser may exercise such rights not with standing that any person is

the servant or agent of the Exhibitor or otherwise in any way connected or associated with the Exhibitor;

E remove from the Stand or the Halls at the risk and expense of the Exhibitor any Exhibit, fitting or machinery or other items to

which the Organiser has an objection or which the Exhibitor fails to remove in accordance with or which do not comply with

these terms and conditions.

F alter the dates, opening hours, dates and duration of the building period, dates and duration of breakdown period and the

total duration of the event.

G change or vary these regulations at any time, or permit exceptions in special circumstances.

10. EXHIBITORS LIABILITY FOR LOSS AND DAMAGE AND INDEMNITY

All Exhibits, fittings and all other items brought into the Exhibition by the Exhibitor or the agents, contractors or other invitees

of the Exhibitor shall be the sole responsibility of and at the sole risk of the Exhibitor. The Organiser shall not be responsible

for any loss or damage to such Exhibits, fittings or items however caused.

The Exhibitor shall indemnify and keep indemnified the Organiser against all loss, damages, costs, charges and expenses

(including contingent or consequential loss of profit) whatsoever arising from or in consequence of:

A any breach by the Exhibitor of any of the terms and conditions of the Agreement; or

B any loss suffered by the Organiser as a result of default or negligence of the Exhibitor or any of its agents,

sub-contractors, invitees or employees; or

C any liability to or claim by any third party (including the employees, contractors, agents and invitees of the Exhibitor) arising

from the default or negligence of the Exhibitor or any breach by the Exhibitor of the terms and conditions of the Agreement.

The Exhibitor is responsible for and will indemnify and keep indemnified the Organiser against all injury loss or damage

arising in connection with the erection, use and dismantling of the Stand and anything done on or from the Stand caused

directly or indirectly by the Exhibitor or any contractor, sub-contractor, servant, agent or invitee of the Exhibitor or visitor to the

Stand or by any exhibit or machinery or other item belonging to or introduced by any such person.

11. LIMITATION OF ORGANISERS LIABILITY

A The Organiser does not make any warranty as to the Exhibition in general, and in particular in relation to the presence or

absence or location of any other Exhibitor or potential Exhibitor. Whilst the Organiser shall act in good faith, the name of any

Exhibitor which may appear on any floorplan or stand number or any statement made by or on behalf of the Organiser that

any Exhibitor is booked to attend the Exhibition provisionally or otherwise shall not constitute a warranty, representation or

undertaking by the Organiser that any such Exhibitor shall attend the Exhibition. The Organiser shall not be liable for the

absence of other Exhibitors from attending the Exhibition.

B The Organiser and the Hall Owner shall not be responsible for death or personal injury to the Exhibitor or employees,

agents, contractors or other invitees of the Exhibitor save as a result of the Organiser or the Hall Owner’s negligence.

Nothing in this Agreement shall exclude or limit liability for death or personal injury resulting from the negligence of the

Exhibitor, the Organiser or the Hall Owner or their servants, agents or employees.

C Without prejudice to clause 11(b), the combined liability of the Organiser and the Hall Owner for a claim made by the

Exhibitor in respect of loss or damage suffered by the Exhibitor however that liability arises including (without limitation)

breach of contract, tort (including negligence), misrepresentation or breach of statutory duty shall not exceed the higher of (a)

twenty-five thousand pounds (£25,000), and (b) the amount of all sums paid by the Exhibitor to the Organiser under this

Agreement in relation to the Exhibition.

D The Organiser and the Hall Owner shall not in any event be liable for any:

i indirect or consequential losses, damage, costs or expenses; ii loss of profit; iii loss of revenue; or iv loss of goodwill.

E The Organiser and the Hall Owner shall not be liable for any claim made by the Exhibitor more than two (2) years after the

event or, in the case of a series of events, the first such event which gives rise to such claim.

F Except as set out in this Agreement, the Organiser excludes all conditions, terms, representations (other than fraudulent or

negligent representations) and warranties relating to services provided in respect of the Exhibition, whether imposed by

statute or by operation of law or otherwise, that are not expressly stated herein, including without limitation, the implied

warranties of satisfactory quality and fitness for a particular purpose.

G Each provision of this clause 11 excluding or limiting liability shall be construed separately, applying and surviving even if

for any reason one or other of these provisions is held inapplicable or unenforcable in any circumstances and shall remain in

force notwithstanding the expiry or termination of this Agreement.

12. INSURANCE

A The Exhibitor shall, in respect of the period 7-10February 2013 (both days inclusive), at his own expense, effect and

maintain with a reputable insurance company:

i a fully comprehensive public liability insurance in the name of the Exhibitor covering all risks usually associated with

exhibiting at an exhibition, which insurance shall have a minimum limit of indemnity of One Million Pounds (£1,000,000)

sterling and shall cover and indemnify the Exhibitor against any and all costs, claims, damages and expenses to which they

may be liable as a result of any loss or injury sustained by any person (including, but without limitation, members of the public

and the Exhibitor’s, or the Organiser’s staff, agents or contractors) in consequence of any act or default of the Exhibitor, his

servants, agents, contractors or invitees.

ii fully comprehensive employer’s liability insurance and

iii insurance of all articles (including but not limited to), all exhibits brought into the Exhibition Hall by the exhibitor, his

servants, agents, contractors or invitees, in their full replacement value against loss (including consequential loss) or damage

caused by fire, theft, accident or otherwise.

B The Exhibitor shall, not later than 31st January 2012 provide the Organiser with details of the amount and the extent of the

cover provided by the insurance effected under this Clause together with such other information and details as the Organiser

may reasonably require and the Exhibitor shall duly and punctually pay all premiums and other monies necessary for effecting

and keeping in force such insurance and, if they are required by the Organiser, shall forthwith produce to the Organiser

receipts for all such payments.

C The provisions of this Clause 5 shall not prejudice any liability of the Exhibitor to the organiser under any other provisions of

this Agreement.

13. CANCELLATION BY ORGANISER/FORCE MAJEURE

If at the absolute discretion of the Organiser, the Halls shall become unfit or unavailable for occupancy or it becomes

impossible or impractical to hold the Exhibition for reasons beyond the control of the Organiser including (without limitation)

fire, flood, storm, government intervention, malicious damage, acts of war, acts of terrorism, acts of God, strikes, riots or any

other cause, the Organiser reserves the right (but shall not be obliged):

A to change the location and/or date of the Exhibition;

B to curtail the Exhibition;

C to reduce the Installation Period, Open Period or Dismantling Period; or

D to cancel the Exhibition.

In the circumstances specified in paragraphs a, b and c of this section the parties agree and acknowledge that the Organiser

shall not have any liability to the Exhibitor for refunds, additional expenses or charges or to make payment for any other loss

or damage suffered by the Exhibitor.

If the Exhibition is cancelled in accordance with paragraph d of this section the Exhibitor agrees to accept in complete

settlement and discharge of all claims against the Organiser a pro-rata share of the total amount paid by all exhibitors at the

Exhibition, less all costs and expenses incurred by the Organiser in connection with the Exhibition including a reserve,

established at the sole discretion of the Organiser, for future claims and expenses in connection with the Exhibition.

In the event that the Exhibition is cancelled by the Organiser for any other commercial reason including (without limitation) the

lack of support for the Exhibition the Organiser will refund to the Exhibitor all charges paid by the Exhibitor to the Organiser

and the Exhibitor agrees and acknowledges that he will have no further claim whatsoever against the Organiser in respect of

such cancellation.

14. ADDITIONAL REGULATIONS AND FIRE PRECAUTIONS

No naked flames or smouldering products are allowed within the exhibition without prior agreement of the fire officer.

The Exhibitor must comply with all statutory local and other regulations or requirements and bye-laws which affect or apply to

the Exhibition or the Halls and in particular any fire regulations. All materials used on the Stand must be non-flammable.

The Exhibitor must comply with and observe the Additional Regulations and Stand Fitting Regulations copies of which are

available from the Organiser and all other instructions and regulations laid down by the Hall Owner and the Local Authority

from time to time.

15. TERMINATION AND WITHDRAWAL

Without prejudice to any other rights it may have, the Organiser may terminate the Agreement by notice in writing:

A if the whole or any part of the amounts due from the Exhibitor to the Organiser are not paid within fourteen days of the

due dates (whether formally demanded or not);

B if the Exhibitor fails to observe and fulfil any of the terms of the Agreement;

C if the Exhibitor shall have a receiver or administrative receiver appointed over all or any part of its assets or an

application is made for the appointment of an administrator or an administrator is appointed or the Exhibitor being a

partnership has a receiver appointed or is wound up or dissolved or being an individual executes as debtor a deed of

arrangement to which the Deeds of Arrangement Act 1914 applies or applies to the Court for an interim order or one is

made under Part VIII of the Insolvency Act 1986 or the Exhibitor presents or has presented against him a bankruptcy

petition or a bankruptcy order is made against him or he enters into any compromise or arrangement with his creditors or a

majority of them in value. Upon termination the Exhibitor shall remain liable to pay the Organiser the amounts due from it

under the Agreement prior to such termination.

16. EXHIBITOR MANUAL

The Organiser shall provide to the Exhibitor and all other Exhibitors an Exhibitor Manual before the Opening Day which inter

alia contains specific regulations with regard to the manner and conduct of the Exhibition. The Exhibitor agrees to abide by

any relevant provisions contained in that Manual.

17. ASSIGNMENT AND SUB-CONTRACTING

The Exhibitor shall not assign, sub-let, transfer or charge or purport to assign, sub-let, transfer or charge in whole or in part

this Agreement or any of its rights, liabilities or obligations under this Agreement without the prior written consent of the

Organiser.

The Organiser reserves the right to assign it rights, liabilities or obligations under this Agreement either in whole or in part to

any other person, firm or company. The Organiser shall give notice to the Exhibitor of any such assignment.

This Agreement shall be binding upon and shall benefit the successors and assigns of the Organiser and (where the

Organiser’s written consent is given) the successors and assigns of the Exhibitor.

18. RELATIONSHIP OF THE PARTIES

Nothing in this Agreement shall create, or be deemed to create, a partnership or joint venture or relationship of employer and

employee or principal and agent between the parties.

19. RIGHTS OF THIRD PARTIES

The parties intend that this Agreement may be enforced by the Hall Owner pursuant to s1(1) of the Contracts (Rights of Third

Parties) Act 1999.

20. SEVERANCE

If at any time one or more provisions contained in the Agreement is or becomes invalid, illegal or unenforcable in any respect

this shall not affect the validity, legality or enforceability of the remaining provisions which shall remain in full force and effect.

21. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Scotland and the parties hereby submit to

the non-exclusive jurisdiction of the Scottish Courts.

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