eBook - Internap

internap.com

eBook - Internap

Total IT Infrastructure for Smarter IT People. TM

CUSTOMER

SUCCESS

STORYBOOK


Customer Success Storybook

Smarter services for winning businesses. To

stay ahead, businesses need an IT Infrastructure

that’s constantly adaptive and flexible. Instantly

scalable. And powerful enough to help you capture

opportunities the second they arise. Fortune 500

enterprises and cutting-edge start-ups alike rely on

Internap’s unparalleled performance, flexibility and

support to help them smartly deliver business-critical

applications. Lower the cost of operations. And drive

revenue.

Read this storybook to learn how leading enterprises

have leveraged intelligent IT Infrastructure solutions

from Internap to gain a competitive advantage.

Customer Success Storybook .................................................................................................................................................................................... [ 2 ]


Table of

Contents

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

YouSendIt

Build a custom hosting, storage and global Internet connectivity solution to decrease overall costs

Carbonite

Establish an infrastructure to support the company’s explosive growth

Digital Technology International Deliver an on-demand, Software-as-a-Service (SaaS) solution using a private cloud platform

Jolokia Networks

Add a high-performance connectivity infrastructure to support differentiation and drive growth

Concurrent

Develop a high-performance file delivery system extending geographic reach of video asset management solutions

Micro Focus

Implement a high-performing network facilitating fast information exchange and content delivery globally

Orvis Sporting Traditions Establish fast, reliable network connectivity

Digital Sports Video

Construct a content delivery network ensuring reliable, high-performance delivery of sports video footage

Sundance Institute

Add a high-performance infrastructure to support rich media management and delivery

CCP Games

Create a solution that provides reliable connectivity and consistent service levels with minimal packet loss

Nextiva

Develop a solution that minimizes latency and improves reliability

AudienceScience

Build a solution that ensures applications run smoothly and reliably, minimizing overall packet latency

4

6

8

10

12

14

16

18

20

22

24

26

Customer Success Storybook .................................................................................................................................................................................... [ 3 ]


YouSendIt

Cloud-based collaboration services

BUSINESS NEED

A custom hosting, storage and global Internet connectivity

solution

INTERNAP SOLUTION

Managed hosting service, scalable storage solution and

global Performance IP service

CHALLENGES

• YouSendIt planned to expand its suite of integrated

tools for sending, sharing and signing business

content online

• YouSendIt needed a partner that could provide a total

package: cost-effective storage with the ability to

expand quickly, backed by a highly reliable network

and top-of-the-line technical support

REQUIREMENTS

• Established storage infrastructure to support the

company’s growth into the European market

• Cost-effective, flexible, highly-scalable storage

solutions

• Support for YouSendIt’s new cloud collaboration

service by allowing the company to massively scale

upward as more users come online


With Internap, we have the necessary control over

our infrastructure and the ability to quickly scale that

infrastructure as our business grows. This flexibility

is backed by the performance and high reliability that

our users demand.

- Paul Massie, Sr. Director of Operations and IT


Click Here to Find Out More on YouSendIT

Customer Success Storybook .................................................................................................................................................................................... [ 4 ]


YouSendIt

Cloud-based collaboration services


We chose Internap because

of its unique ability to offer

the complete, holistic IT

Infrastructure package that we

were looking for, which balances

flexibility, superior support and

cost-effectiveness.

- Paul Massie, Sr. Director of Operations and IT


RESULTS

• Saved on overall storage costs compared to previous

providers

• Increased scalability to rapidly grow with its

exponentially expanding customer base

• Added flexibility to deployment platforms and increased

speed so customers can instantly connect and receive

files

• Provided a powerful solution, ensuring customers can

connect instantly with YouSendIt from anywhere in the

world

• Increased control over their servers and operating

systems allowing YouSendIt to easily upgrade their

system for a better end-user experience

• Reached their 20 million registered users today thanks

to the flexible unlimited storage from Internap and can

easily expand to future customers

Click Here to Find Out More on YouSendIT

Customer Success Storybook .................................................................................................................................................................................... [ 5 ]


Carbonite

Online backup solutions

BUSINESS NEED

Colocation and Internet connectivity solution

INTERNAP SOLUTION

Performance IP and Colocation

CHALLENGES

• Carbonite required that customers have immediate

access to their files from any place and at any time

• Carbonite needed a partner that offered the necessary

tools to handle the massive growth that the company

was experiencing

• Carbonite wanted a solution that would help them

offer the best possible customer experience

REQUIREMENTS

• Establish infrastructure to support the company’s

explosive growth

• Flexible and scalable solutions to enable a superior

end-user experience

• Enable Carbonite to increase capacity, power and

cooling quickly and easily


Internap showed us how to maintain our quality of

service during a period of hyper-growth and they

helped us solve issues that accompany massive

expansion.


- Kai Gray, Vice President of Operations

Click Here to Find Out More on Carbonite

Customer Success Storybook .................................................................................................................................................................................... [ 6 ]


Carbonite

Online backup solutions


We have experienced half the

error rates at Internap than we

have seen at other data centers,

which is largely attributable to

the cooling and humidification

systems that Internap uses in

their facilities.


- Kai Gray, Vice President of Operations

RESULTS

• Protect important data with Internap’s tight security,

including 24/7 on-site personnel who staff the front

desk and patrol the building

• Achieved cost-savings goal by leveraging Internap’s

high-density storage, which allowed Carbonite to

ramp up power requirements and performance as

needed without ever increasing the company’s data

center footprint

• Offered a better end-user experience by working with

the Internap support team to resolve issues fast

• Ensured customers’ data is backed up and accessible

instantly from anywhere in the world, at any time of the

day

• Increased capacity, power and cooling quickly and

easily, keeping costs in line with their goals

Click Here to Find Out More on Carbonite

Customer Success Storybook .................................................................................................................................................................................... [ 7 ]


Digital Technology International (DTI)

News media content management and advertising

software

BUSINESS NEED

Deliver an on-demand, Software-as-a-Service (SaaS)

solution using a private cloud platform

INTERNAP SOLUTION

Enterprise Private Cloud

CHALLENGES

• DTI required a way to provide a competitive

advantage to their struggling news media customers

in order to help them embrace new media and thrive

in an on-demand culture

• DTI needed the proper infrastructure to support their

transition from a traditional on-premise solution to a

cloud SaaS model

REQUIREMENTS

• Aid their customers in quickly and efficiently delivering

premium content and advertising

• Help their customers closely track audience data and

manage circulation and billing

• Improve their revenue-generating solutions to support

their customers’ evolving online business models


Thanks to Internap’s private cloud solutions, DTI has

become the leading SaaS provider delivering software

to the publishing industry.

- Stephen Nilan, Vice President of Marketing


• DTI desired to compete with free content that had

become readily available to the consumer

Click Here to Find Out More on DTI

Customer Success Storybook .................................................................................................................................................................................... [ 8 ]


Digital Technology International (DTI)

News media content management and advertising

software


Internap’s private cloud

solution provided DTI with a

‘total solution,’ freeing our IT

department to focus on delivering

mission-critical applications to our

publishing industry customers,

while Internap manages the

underlying IT Infrastructure.


- Stephen Nilan, Vice President of Marketing

RESULTS

• Added 200+ publication titles and 3,000 users since

deployment

• Addressed industry challenges and offered a

competitive advantage using a secure private cloud

solution built on superior performance and flexibility

• Decreased costs by leveraging a total solution giving

DTI the ability to compete with the free, readily

available content on the market

• Increased system utilization rates by creating multiple

virtual machine environments on the same platform

• Accelerated deployment of software versioning,

reducing legacy support requirements and minimizing

developmental life cycles for new products

Click Here to Find Out More on DTI

Customer Success Storybook .................................................................................................................................................................................... [ 9 ]


Jolokia Networks

Hosting and IT services

BUSINESS NEED

A high-performance connectivity infrastructure to support

differentiation and drive growth

INTERNAP SOLUTION

Performance IP, Accelerated IP (XIP), Content Delivery

Network (CDN)

CHALLENGES

• Jolokia needed services capable of supporting more

dynamic applications and delivery models

• Jolokia required a high-performance Internet

infrastructure and connectivity solution to support

cloud-based applications and sustain the company’s

differentiation and growth

• Jolokia knew minimizing latency was crucial because

many SaaS applications depend on minimal delay

within the connecting network to ensure the

performance necessary to meet end-user expectations

• Jolokia supported a large base of SaaS providers,

making it crucial for their revenue-generating services to

be backed by a network infrastructure that had best-inclass

performance and availability

REQUIREMENTS

• Offer flexible alternatives to customers and support

more dynamic applications and delivery models

• Enable customers to make SaaS services more

efficient, scalable and cost-effective

• Meet goals by providing a performance


As a provider of both content delivery and hosting

services, we serve a specialized customer base

that requires an optimal Internet experience. The

combination of Internap’s Performance IP routing

capabilities and XIP gives us a competitive advantage.

- Mark Pace, CTO and Co-Founder


Click Here to Find Out More on Jolokia

Customer Success Storybook .................................................................................................................................................................................... [ 10 ]


Jolokia Networks

Hosting and IT services

infrastructure few companies can match


Providing flexible alternatives to

our customers is a hallmark of

our model. Internap has helped

us meet our goals by providing

a performance infrastructure that

few companies can match.

- Mark Pace, CTO and Co-Founder


RESULTS

• Provided customers with innovative, cutting-edge

performance solutions

• Reduced latency and increased performance for traffic,

resulting in a 40% web page load time improvement,

after moving applications to XIP

• Improved throughput rates up to 230%, ultimately

enhancing the end-user experience

• Reduced latency-related application performance issues

for two-way traffic between Jolokia hosting sites in

Europe and North America

• Implemented a cost-effective IP transit alternative,

allowing for an extended delivery footprint of

applications and content

• Accelerated outbound data flow from application to

client as well as faster web content load times

• Supported revenue generating services with a best-in-

Click Here to Find Out More on Jolokia Networks

Customer Success Storybook .................................................................................................................................................................................... [ 11 ]


Concurrent

Multi-screen video delivery for the cable industry

class network infrastructure

Business Need

High-performance file delivery extending geographic reach

of video asset management solutions

Internap Solution

Performance IP, Accelerated IP (XIP), Content Delivery

Network (CDN)

Challenges

• Concurrent required a robust and cost-effective application

delivery solution to support a large European customer

using their Platform-as-a-Service offering, DataSuite

Solution

• The solution needed to meet stringent requirements for

performance, reliability and consistency

REQUIREMENTS

• Reduce latency introduced by physical distance

between Concurrent and their customers

• Gain access to a 24/7, reliable network

• Decrease latency of Concurrent’s software application

giving end users high-quality performance

• Extend Concurrent’s geographic footprint without

incurring significant infrastructure costs


The process to implement Internap’s TCP acceleration

technology, XIP, was seamless and extremely efficient.

Since then, we’ve obtained solid performance and have

done multiple downloads without losing any feeds.

- Rodolphe Kirk, Director, Media Data Logistics


Click Here to Find Out More on Concurrent

Customer Success Storybook .................................................................................................................................................................................... [ 12 ]


Concurrent

Multi-screen video delivery for the cable industry


The combination of Internap’s

Accelerated IP and advanced

IP routing capabilities allowed

Concurrent to extend our U.S. data

center reach and avoid a costly

European footprint expansion.


- Rodolphe Kirk, Director, Media Data Logistics

RESULTS

• Gained ability to download 13GB of customer data

using 5 parallel downloads in hours instead of days

• Experienced increased file transmission speeds by

400 kilobits per second, delivering a superior

end-user experience

• Provided their customers with uninterrupted, reliable

and timely service and allowed for virtual extension of

its data center in the United States

• Leveraged Internap’s Performance IP solution to

provide dynamic route optimization for data traffic

across multiple carrier networks

• Supported their international customers with proven

application acceleration technology, extending the

reach of their United States data center footprint,

and avoiding the need for a European data center

expansion or WAN appliance solution

Click Here to Find Out More on Concurrent

Customer Success Storybook .................................................................................................................................................................................... [ 13 ]


Micro Focus

Software for enterprise mainframe environments

Business Need

A single global data center with a reliable, high

performing network facilitating fast information exchange

and content delivery between the company’s U.K.

headquarters, remote offices and customers based

around the world

Internap Solution

Performance IP and Content Delivery Network (CDN)

Challenges

• Micro Focus, headquartered in the UK, expanded

rapidly through a combination of organic growth and

seven acquisitions, nearly doubling the size of the

workforce and significantly increasing the number of

office locations

REQUIREMENTS

• Offer an efficient, reliable and available CDN to use as a

hosting environment for customers to quickly download

software and support file transfer growth by providing

flexibility and scalability without network limitations

• Deliver an inexpensive, stable solution that would also

be available in each Micro Focus office in the UK and

the U.S.

• Provide a reliable, single global data center that is

easily accessible to all employees and offers monitoring

and event notification with twenty-four hour global

technical support

• Micro Focus needed reliable connectivity from

all 53 remote offices around the world back to

headquarters, where all of its main business

systems resided

• Micro Focus wanted a more efficient way to distribute

large software files across the world without taxing its

corporate servers

Click Here to Find Out More on Micro Focus


Internap always has been dependable – boringly dependable.

I want my network partner to be just that: boringly

predictable. Our business is not in managing the network

that connects our offices, so the fact that we can focus on

what we do best and everything just works as Internap said

it would – that’s exciting.

-Martin Baker, Director of Worldwide IT


Customer Success Storybook .................................................................................................................................................................................... [ 14 ]


Micro Focus

Software for enterprise mainframe environments


Internap’s installation process was

very smooth. Internap provided all

the information we needed up front,

they were available through the entire

installation and we have been

very happy with the technical and

customer service.

-Martin Baker, Director of Worldwide IT


RESULTS

• Four company offices are now connected using

Internap’s IP Private Network Access Points

(P-NAP ® ) in Detroit, San Diego, Mountain View and

the main office in Washington, DC, each with a

direct VPN to and from the UK headquarters

• Zero downtime and no network problems

Internap’s IP route optimization technology reduced

latency by selecting the best path for Internet traffic

at any given moment, speeding the communication

between the company headquarters and remote offices

• Micro Focus deployed an in-house CDN server

through which all software is published and

transactions are completed, resulting in a faster, more

reliable server that offers transparency to end users

and support for e-commerce implementation

• Micro Focus now has a partner it can depend on

to keep its customers up and running with constant

availability, reliability and speed

Click Here to Find Out More on Micro Focus

Customer Success Storybook .................................................................................................................................................................................... [ 15 ]


Orvis Sporting Traditions

Sporting goods

Business Need

Fast, reliable network connectivity

Internap Solution

Performance IP

Challenges

• Orvis, America’s oldest retail company, depends on

a fast, reliable Internet connection as its principal

revenue source

• Orvis required a solution that would address

challenges it faced including network outages,

performance issues and latency

• Orvis customers were experiencing unacceptably

slow website performance causing end users to

abandon the site and ultimately decreasing customer

satisfaction

REQUIREMENTS

• Balance network traffic and maintain budget

commitments with its bandwidth providers

• Determine when additional carrier arrangements were

needed according to geographic location, based on

detailed reporting and bandwidth usage

• Identify inefficiencies on the internal networks of its

two network carriers

• Achieve greater visibility into real-time network

performance


Since we installed Internap’s technology, we have more

page views, more click-throughs, more people buying – more

everything.

- Sean Warner, Sr. Systems Analyst


Click Here to Find Out More on Orvis Sporting Traditions

Customer Success Storybook .................................................................................................................................................................................... [ 16 ]


Orvis Sporting Traditions

Sporting goods


We can provide higher availability and

performance for our site based on

Internap’s technology solution.


RESULTS

• Maximized access to its e-retailing site, in turn

increasing page views, click-throughs and purchases

• Reduced the number of error messages, page timeouts

and browser lockups for consumers going to its site,

enabling a more stable and consistent online shopping

experience

- Sean Warner, Sr. Systems Analyst

• Decreased purchasing abandonments and increased

spending, consistent with industry findings that repeat

customers spend 67% more and that even a 5% rise in

customer retention adds 25-100% to the bottom line*

Click Here to Find Out More on Orvis Sporting Traditions

*Source: Bain and Company

Customer Success Storybook .................................................................................................................................................................................... [ 17 ]


Digital Sports Video (DSV)

Sports video scouting and editing service

Business Need

A content delivery network that ensures reliable, highperformance

delivery of sports video footage to a customer

base of more than 4,500 universities, colleges, junior colleges

and high schools across the nation

Internap Solution

Content Delivery Network (CDN)

Challenges

• Geographical limitations were lessoning Digital

Sports Video’s (DSV) ability to quickly distribute

videos to customers and their Dallas HQ servers

• DSV was struggling to run media-rich video files to

customers in the Northeast and Northwest

• The large number of files created a bottleneck so

enormous that content was literally delayed for days

to some customers

• DSV previously attempted to tackle these latency

issues by partnering with another CDN provider;

however, non-existent customer service and a lack

of response to network issues added to frustrations

REQUIREMENTS

• DSV needed to ensure that video footage was

available 24/7

• DSV required instant communication among servers

in order to guarantee customers immediate and

consistent access to videos

• DSV wanted a partner whose network could easily

handle the millions of videos uploaded each month

and instantly deliver these files to customers


Internap provides us with a CDN that meets our unique

requirements, which no one else would accommodate.

Our customers include major college football programs

from the nation’s top conferences, so we need to make

sure that our video footage is available 24/7. Internap

has come through on every angle, and that gives me

peace of mind.

- Chris Griffin, President, DSV


Click Here to Find Out More on Digital Sports Video

Customer Success Storybook .................................................................................................................................................................................... [ 18 ]


Digital Sports Video (DSV)

Sports video scouting and editing service


After evaluating several companies,

we felt that Internap would give us

the most personal support, and they

did...right off the bat.

- Chris Griffin, President, DSV


RESULTS

• Leveraged Internap’s five-nines of availability, allowing

DSV’s customers to stay constantly connected

• Utilized Internap’s redundant, high-speed

connections to major Internet backbones providing

DSV unmatched reliability

• Offered customers a stellar video experience as

Internap’s Managed Internet Route Optimizer TM (MIRO)

keeps DSV’s traffic moving fast across the bestperforming

paths

Click Here to Find Out More on Digital Sports Video

Customer Success Storybook .................................................................................................................................................................................... [ 19 ]


Sundance Institute

Media and entertainment

Business Need

A high-performance infrastructure to support rich media

management and delivery

Internap Solution

Content Delivery Network (CDN)

Challenges

• For Sundance Institute, staying true to its mission of

expanding and engaging audiences for independent

storytelling remains the organization’s biggest

challenge

• With steady growth in its worldwide audience and

a trend toward online access, the organization

needed an effective method for delivery of rich

media via the Internet

• Meeting the quality expectations of audiences

and artists for its web-delivered content remains an

ongoing priority for the Institute

REQUIREMENTS

• Reach, scalability and ease of operation for

Sundance Institutes globally distributed, video-rich

customer base


• A geographically-diverse CDN provider who could

ensure the widest possible access to a global

audience

The reliability and functionality of the Internap CDN means

that our online audience never has to worry about access

and I never worry about whether we can meet demand for

our content. Our focus can remain centered on helping our

artists and on production, which is what we do best.

- Mark Poncelet, Technology Manager,

Sundance Institute Online


Click Here to Find Out More on Sundance Institute

Customer Success Storybook .................................................................................................................................................................................... [ 20 ]


Sundance Institute

Media and entertainment


With Internap we are able to meet

unexpected spikes in demand with

strong support for Flash video.

- Mark Poncelet, Technology Manager,

Sundance Institute Online


RESULTS

• Delivered 12Tb of content to 2.2 million viewers per

year flawlessly and with no significant outages or

technical issues

• Gained the ability to easily change the content on

the Institute’s sites

• Reached a global audience by making use of the

technological innovations in video production and

distribution options afforded by Internap’s CDN

• Supported backup and recovery strategies and

facilitated review of past activity and planning for

future events

Click Here to Find Out More on Sundance Institute

Customer Success Storybook .................................................................................................................................................................................... [ 21 ]


CCP Games

Massively Multiplayer Online (MMO) gaming

Business Need

A solution that provides reliable connectivity and

consistent service levels with minimal packet loss

Internap Solution

Flow Control Platform

Challenges

• With more than 360,000 subscribers, CCP Games’

flagship game, EVE Online, offered integrated voice

and chat capabilities making it extremely important

to have highly reliable connectivity for a consistent

gaming experience

• CCP Games had no visibility into their network

performance and could only effectively identify

network issues when customers logged petitions

about inconsistent behavior and outages while

playing

REQUIREMENTS

• Create a more stable network framework for

delivering its EVE Online gaming application


• Analyze IP network-bound traffic in real time

automatically, to avoid outages and congested

network paths

• Optimize bandwidth usage and all traffic for

performance and, most importantly, higher

availability

• Assess network conditions, to alleviate the time and

effort required for manual troubleshooting

There is a stark difference between having the FCP

and not having one. Before, our platform and

subscribers were susceptible to any network slowdown

and outage. With FCP, we can identify and bypass

network issues and attain much higher availability of our

EVE Online offering.


- Benedikt Sveinsson, CCP Games Network Administrator

Click Here to Find Out More on CCP Games

Customer Success Storybook .................................................................................................................................................................................... [ 22 ]


CCP Games

Massively Multiplayer Online (MMO) gaming


Internap’s Flow Control Platform’s

self-healing and optimization

functions are valuable additions to

our system and contribute to our

ability to deliver a consistent gaming

experience.

- Benedikt Sveinsson, CCP Games Network Administrator


RESULTS

Internap’s Flow Control Platform (FCP) solution

provided visibility into CCP Games’ network

availability and performance across numerous

network providers

• The FCP collected and analyzed the data to

automatically route traffic across the most optimal

network paths

• CCP Games was able to gauge the condition of

its providers’ networks at any time, which allowed

them to quickly and automatically troubleshoot any

network issues

• CCP Games avoided outages, brownouts and

slowdowns, resulting in higher availability of their

platform and increased customer satisfaction

through reduced customer petitions

Click Here to Find Out More on CCP Games

Customer Success Storybook .................................................................................................................................................................................... [ 23 ]


Nextiva

Small-business VoIP communications

Business Need

A solution that provides reliable connectivity and

consistent service levels with minimal packet loss

Internap Solution

Colocation services combined with Performance IP

Challenges

• Nextiva was unable to resolve bandwidth issues

prior to officially launching their services, thus

jeopardizing their ability to achieve their mission to

build lifelong relationships with customers

REQUIREMENTS

• Guarantee 100% uptime and reliability for its hosted

IP PBX solution, so they could guarantee the most

reliable service to their customers


• Leverage multiple carriers for backup


Since partnering with Internap, complaints from customers

about call quality issues have dramatically decreased, and

overall customer satisfaction has improved too.

Joshua Ian Lesavoy, Vice President of Carrier Operations

• Nextiva attempted partnering with different

providers to solve their bandwidth issues, but

continued to receive complaints about latency and

packet loss

Click Here to Find Out More on Nextiva

Customer Success Storybook .................................................................................................................................................................................... [ 24 ]


Nextiva

Small-business VoIP communications


We needed a partner that understood

the type of reliability we were looking

for. We chose Internap because no one

offered a blended IP solution like they

did, and Internap has been true to its

reputation in terms of that reliability.


Joshua Ian Lesavoy, Vice President of Carrier Operations

RESULTS

• Delivered a clear and reliable enterprise-quality

business VoIP platform

• Grew their customer base 100% to 29,000 small and midsized

business customers without a single network-related

issue

• Improved overall customer satisfaction by dramatically

decreasing call quality issues

• Built lifelong relationships with customers by guaranteeing

100% reliability, which translates into 100% customer

satisfaction

Click Here to Find Out More on Nextiva

Customer Success Storybook .................................................................................................................................................................................... [ 25 ]


AudienceScience

Online advertising technology solutions

Business Need

A solution that ensures applications run smoothly and

reliably, minimizing overall latency

Internap Solution

Colocation services combined with Performance IP

Challenges

• AudienceScience, one of the world’s largest and most

trusted online audience aggregators, works with highcaliber

publications from top-tier publishers that

produce large volumes of data

• AudienceScience needed to ensure that their

operations always run smoothly, which is key to

maintaining their clients’ trust

REQUIREMENTS

• AudienceScience required a highly reliable, highperforming

IP and colocation solution

• AudienceScience needed a solution that did not

require a lot of time and effort so they were able to

focus on their core business

• AudienceScience sought an IT Infrastructure solutions

provider that could service their various locations,

especially internationally


We need to make sure our core business runs smoothly.

Internap’s solutions allow us to focus on our strategic

activities.

-Steve McQuade, VP of Engineering & Operations


Click Here to Find Out More on AudienceScience

Customer Success Storybook .................................................................................................................................................................................... [ 26 ]


AudienceScience

Online advertising technology solutions


I’ve always believed that Internap’s

customer service is superior to any

other similar provider.

-Steve McQuade, VP of Engineering & Operations


RESULTS

• Moved traffic easily between points of presence

without the worries of billing implications

• Maximized the network performance needed for

their real-time bidding technology platform

• Removed complications associated with keeping up

with multiple systems and networks

• With 270 billion data insights daily into 386 million

people worldwide, AudienceScience leveraged

Internap’s global Performance IP service to ensure

their online applications run smoothly, reliably and

with minimal latency

Click Here to Find Out More on AudienceScience

Customer Success Storybook .................................................................................................................................................................................... [ 27 ]


About Internap

Intelligent IT Infrastructure solutions

Why

Internap

Transform your IT Infrastructure into

a competitive advantage with IT IQ from Internap,

intelligent IT Infrastructure solutions that enable our

customers to focus on their core business, improve

service levels and lower the cost of IT operations.

Our enterprise IP, CDN, colocation, managed hosting

and cloud solutions are differentiated by unparalleled

levels of performance, flexibility and support. Only

Internap combines the superior performance of

our MIRO — which leverages multiple network

connections for performance — with the rock-solid

reliability of our 100% network uptime guarantee. Since

1996, thousands of enterprises have entrusted

Internap with the delivery and protection of their

online applications.

Click Here To Find Out

More about INTERNAP

Customer Success Storybook .................................................................................................................................................................................... [ 28 ]

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