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Annual Report 2004 - The Office of Public Works

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<strong>Annual</strong> <strong>Report</strong><br />

<strong>2004</strong>


Contents<br />

Foreword from Minister <strong>of</strong> State 2<br />

Foreword from Chairman 3<br />

Strategic Review <strong>2004</strong> 6<br />

Customer Charter 14<br />

Operations Review <strong>2004</strong> 18<br />

Property Management Services 19<br />

Facilities Management 24<br />

Project Management Services 29<br />

Architectural Services 38<br />

Engineering Services 42<br />

Government Supplies Agency 48<br />

Heritage Services 52<br />

Corporate Services 58<br />

IT Unit 59<br />

Training Unit 61<br />

Accounts Branch 61<br />

Management Accounting Service 62<br />

Internal Audit 62<br />

Art Management Group 62<br />

Financial Review <strong>2004</strong> 64<br />

Funding <strong>of</strong> Programmes 67<br />

Architectural Services 68<br />

Barretstown Castle Trust 69<br />

OPW Awards in <strong>2004</strong> 72<br />

Events in the Atrium <strong>2004</strong> 74<br />

Staff and Senior Personnel 76<br />

OPW <strong>Office</strong>s throughout the country 79<br />

High Cross, Durrow Abbey<br />

Main Guard Clonmel<br />

Rock <strong>of</strong> Cashel


Foreword from Minister <strong>of</strong> State<br />

<strong>2004</strong> was another busy and successful year for the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>. <strong>The</strong> year began<br />

with Ireland again holding the Presidency <strong>of</strong> the EU from January to June. This represented<br />

an enormous undertaking for the OPW given the amount <strong>of</strong> State visits, meetings and<br />

conferences involved. I am happy to say that OPW performed with distinction throughout<br />

this period and particular credit must go to our Facilities Management staff for rising to the<br />

challenges.<br />

<strong>The</strong> decentralisation process announced by Minister Charlie McCreevy in 2003 is well<br />

underway with the selection <strong>of</strong> sites ongoing. Agreement was reached on the purchase <strong>of</strong><br />

many properties throughout <strong>2004</strong> and Property Management Services continue to make<br />

substantial progress in delivering this programme within the agreed timeframe. Project<br />

Management Services also became involved in rolling out the programme in <strong>2004</strong> as the<br />

construction <strong>of</strong> new <strong>of</strong>fices began to become a reality. <strong>The</strong> high cost <strong>of</strong> this process<br />

continues to be <strong>of</strong>fset by the disposal <strong>of</strong> surplus State assets and OPW raised a significant<br />

amount <strong>of</strong> revenue in <strong>2004</strong> through the ongoing transformation <strong>of</strong> State property<br />

portfolio. I believe that Decentralisation <strong>of</strong> civil servants from Dublin to 53 locations around<br />

the country will be a huge boost to local economies and improve the quality <strong>of</strong> lives <strong>of</strong><br />

many people.<br />

In September <strong>2004</strong> the Government accepted the recommendations <strong>of</strong> a report by an<br />

inter-departmental group established to review national flood policy. <strong>The</strong> Group<br />

recommended that the OPW be the State’s lead agency in relation to this area and be<br />

tasked with delivering a multi-faceted programme aimed at mitigating future flood risk<br />

and impact.<br />

As the range and diversity <strong>of</strong> functions and responsibilities within the OPW remit expands<br />

with every passing year, I would like to acknowlege the tireless commitment,<br />

pr<strong>of</strong>essionalism and dedication <strong>of</strong> all OPW staff in responding to the many challenges that<br />

were set in <strong>2004</strong>. I’m also delighted to welcome the Built Heritage function back to the<br />

OPW and look forward to providing a high quality service in this area in years to come.<br />

Further tangible evidence <strong>of</strong> the OPW’s commitment to excellence was demonstrated in<br />

<strong>2004</strong> by M&E’s achievement <strong>of</strong> accreditation for I.S. EN ISO 9001:2000 in August <strong>2004</strong><br />

On the staffing side, one <strong>of</strong> the <strong>of</strong>fice’s most experienced and valued member’s retired in<br />

<strong>2004</strong>. Michael O’Doherty served the OPW with distinction as Principal Architect for many<br />

years and I wish him a long and happy retirement. I also take this opportunity to<br />

congratulate and welcome his successor, Pat Cooney, to the role and look forward to the<br />

many challenges that we will face together in the coming years. I would also like to<br />

express my gratitude to all other staff members who retired during <strong>2004</strong>.<br />

Tom Parlon, TD<br />

Minister <strong>of</strong> State at the Department <strong>of</strong> Finance<br />

with special responsibility for the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />

2


Foreword from Chairman<br />

<strong>2004</strong> brought many challenges and many demands on the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>.<br />

<strong>The</strong> Management <strong>of</strong> our Built Heritage transferred from Department <strong>of</strong> the Environment,<br />

Heritage and Local Government to OPW. <strong>The</strong> assimilation <strong>of</strong> over 1,200 staff impacted on<br />

practically every area <strong>of</strong> OPW but particularly so on Human Resources and Accounts. <strong>The</strong><br />

fact that the transition went so smoothly reflects well on all involved.<br />

<strong>2004</strong> also saw very significant progress in implementing the Government decision on<br />

Decentralisation. <strong>The</strong> timescales are extremely demanding, both for site acquisition and<br />

project procurement, but throughout the course <strong>of</strong> the year we have demonstrated that<br />

we are ready and capable <strong>of</strong> meeting the Decentralisation challenge. Property solutions are<br />

well advanced and we look forward to the start <strong>of</strong> many building projects in 2005.<br />

<strong>The</strong> implementation <strong>of</strong> our Customer Service Charter in <strong>2004</strong> was an important and<br />

noteworthy development and good progress continues to be made in the area <strong>of</strong><br />

Performance Management and Development Systems (P.M.D.S.). <strong>The</strong> focus on customer<br />

care and staff development are key elements in our overall strategy to ensure that OPW is<br />

seen as a quality provider <strong>of</strong> cost effective solutions in the areas <strong>of</strong> property, projects,<br />

procurement and heritage.<br />

Another significant development in <strong>2004</strong> was the approval by Government for the<br />

publication <strong>of</strong> the <strong>Report</strong> <strong>of</strong> the Flood Policy Review Group and to implement its<br />

recommendations. <strong>The</strong> decision to assign the lead role in Flood Risk Management to the<br />

OPW has major implications for our responsibilities in this area. It will present significant<br />

opportunities and challenges in the years ahead.<br />

Finally, I want to acknowledge and pay a special tribute to all the OPW staff involved in<br />

Ireland’s E.U. Presidency. <strong>The</strong>y performed their duties with great distinction and have<br />

brought much credit to the organisation.<br />

All in all we can look back on our achievements in <strong>2004</strong> with justifiable pride.<br />

Sean Benton<br />

Chairman<br />

<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />

3


<strong>The</strong> Main Guard, Clonmel


Management Advisory<br />

Committee<br />

David Byers<br />

Commissioner<br />

Clare McGrath<br />

Commissioner<br />

Patrick Cooney<br />

Director <strong>of</strong> Architectural Services<br />

Séan Benton<br />

Chairman<br />

Tony Smyth<br />

Director <strong>of</strong> Engineering Services<br />

Chief Engineer<br />

Vincent Campbell<br />

Director <strong>of</strong> Corporate Services


Strategic Review<strong>2004</strong><br />

OPW Headquarters,<br />

51 St. Stephens Green<br />

<strong>The</strong> Famine Warhouse 1848<br />

Ballingarry, Co. Tipperary<br />

Upper Yard<br />

Dublin Castle


Statement <strong>of</strong> Strategy<br />

Statement <strong>of</strong> Strategy<br />

This Review assesses the progress made within OPW against strategic targets during <strong>2004</strong><br />

under the broad headings identified in the most recent (2003 - 2005) Statement <strong>of</strong> Strategy.<br />

<strong>The</strong> Heritage Service is separately assessed against the relevant targets set in the<br />

Department <strong>of</strong> the Environment and Local Government Statement <strong>of</strong> Strategy 2003 – 2005.<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />

1. To Deliver on the<br />

<strong>Annual</strong> Work<br />

Programme<br />

Work Programme:<br />

Work programmes were<br />

on target at end year<br />

with approx. 99.2% <strong>of</strong><br />

the Vote allocation spent.<br />

All major projects and<br />

programmes with a post<br />

<strong>2004</strong> completion date<br />

were on target at yearend.<br />

• Financial outturn<br />

• Contractual<br />

commitments<br />

• General progress<br />

assessments by<br />

Business Unit Heads.<br />

Work Programme:<br />

<strong>The</strong> end year Business<br />

Plan review shows that<br />

the measures outlined at<br />

the start <strong>of</strong> the year have<br />

proceeded broadly to<br />

target.<br />

A significant unforeseen<br />

increase in workload as a<br />

result <strong>of</strong> the Decentralisation<br />

Programme arose during<br />

<strong>2004</strong> – principally within<br />

the Property Management,<br />

Architectural Services and<br />

Project Management areas.<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

CUSTOMER SERVICE OBJECTIVES (NOS. 2 & 3)<br />

2. To deliver a Quality<br />

Customer Service in a<br />

timely & consistent<br />

manner<br />

ISO Accreditation:<br />

All Business Units in • External review (NSAI)<br />

possession <strong>of</strong> ISO • External accreditation<br />

accreditation maintained award.<br />

the standard during <strong>2004</strong>:<br />

• Architectural Services<br />

• Project Management<br />

Services<br />

• Engineering Services<br />

- Hydrology &<br />

Hydrometric<br />

- Structural Engineering<br />

- Arterial Drainage<br />

Maintenance<br />

- Design Section<br />

• Property Management<br />

Services<br />

In addition, Project<br />

Management Services<br />

were successful in updating<br />

their accreditation to ISO<br />

9001/2000 certification<br />

level.<br />

ISO Accreditation:<br />

ISO accreditation is<br />

being maintained.<br />

Two Business Units<br />

remain to achieve<br />

accreditation.<br />

• Property Maintenance<br />

• GSA<br />

Both are actively<br />

working on this with a<br />

2005 target for<br />

achievement <strong>of</strong> the<br />

standard.<br />

7


KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

Customer Service<br />

Action Plan:<br />

<strong>The</strong> Customer Service Action<br />

Plan <strong>2004</strong> – 2007 and the<br />

OPW Customer Service<br />

Charter were published in<br />

the second half <strong>of</strong> <strong>2004</strong>.<br />

• <strong>Public</strong>ation (paper and<br />

Web).<br />

Customer Service<br />

Action Plan:<br />

A new Customer Service<br />

Charter was devised by the<br />

QCS Network to publicly set<br />

out OPW service standards.<br />

<strong>The</strong> Customer Service Action<br />

Plan was reviewed in tandem<br />

to ensure consistency and<br />

both documents were<br />

published in August <strong>2004</strong>.<br />

<strong>The</strong> QCS Network will have a<br />

role in relation to measuring<br />

progress against the new<br />

Plan, particularly in regard to<br />

developing a coordinated<br />

approach to Customer<br />

Surveying (see Key Objective<br />

no 4 below).<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

CUSTOMER SERVICE OBJECTIVES (NOS. 2 & 3)<br />

3. To dedicate particular<br />

focus to achieving<br />

specified levels <strong>of</strong> service<br />

for individual customers<br />

Service Level Agreements:<br />

A number <strong>of</strong> SLA’s are<br />

currently in place:<br />

External:<br />

• With Revenue for Property<br />

Management Services<br />

• With Irish Museum <strong>of</strong><br />

Modern Art, RHK for Property<br />

Maintenance Services.<br />

Internal:<br />

• With Property<br />

Management Services for<br />

Engineering Services.<br />

(Structures)<br />

A Further agreement (with<br />

Project Management for various<br />

engineering services) was in<br />

discussion during the year and<br />

will be concluded in 2005.<br />

• Service Level Agreements.<br />

Service Level Agreements:<br />

Although a number <strong>of</strong><br />

successful SLA’s have been<br />

put in place, the target<br />

volume envisaged in the<br />

Statement <strong>of</strong> Strategy has<br />

not been fully realised in the<br />

first two years <strong>of</strong> the Strategy<br />

period.<br />

Preparatory work in relation<br />

to establishing further SLA’s<br />

with selected Customers will<br />

continue.<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

PERFORMANCE ASSESSMENT OBJECTIVES<br />

4. To engage continually in<br />

a process <strong>of</strong> measurement<br />

<strong>of</strong> performance against<br />

other similar organisations<br />

Business Accounts:<br />

Data retrieval to provide<br />

commercial-style accounts<br />

continues in Architectural<br />

Services and Engineering<br />

Services.<br />

GSA also produce accounts<br />

for the <strong>Public</strong>ations and Iris<br />

Oifigiuil areas<br />

• End year accounts<br />

Business Accounts:<br />

Accounts are maintained on<br />

a whole Business-Unit<br />

commercial style within<br />

Architecture and<br />

Engineering.<br />

Accounts covering discrete<br />

elements <strong>of</strong> some other<br />

Business Unit activities are<br />

prepared and are useful in<br />

that limited context.<br />

8


KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

Benchmarking Exercises:<br />

Exercises carried out in<br />

Business Units:<br />

• Architectural Services.<br />

• Engineering Services.<br />

• End year accounts &<br />

analysis with external<br />

comparators.<br />

Benchmarking exercises:<br />

Architectural Services &<br />

Engineering Services<br />

commercial-style accounts<br />

are used to display cost<br />

effectiveness in comparison<br />

with external comparators.<br />

Useful one-<strong>of</strong>f exercises have<br />

also been completed in various<br />

local areas within the <strong>Office</strong>.<br />

Work began in <strong>2004</strong> to<br />

develop proposals for future<br />

benchmarking exercises with<br />

DOE Northern Ireland for<br />

Pr<strong>of</strong>essional Services; Project<br />

Management; Property<br />

Management and Property<br />

Maintenance.<br />

Customer Surveys:<br />

Customer Surveys are carried<br />

out as part <strong>of</strong> ISO<br />

accreditation compliance.<br />

• Paper survey. Direct<br />

Interviews<br />

Customer Surveys:<br />

Customer Surveys are carried<br />

out locally within Business<br />

Units in compliance with ISO<br />

procedures.<br />

In late <strong>2004</strong>, the PR <strong>Office</strong><br />

and the QCS Network<br />

commenced a centralised<br />

Customer survey, based on a<br />

representative sample <strong>of</strong> the<br />

customer base. This will be<br />

further developed in 2005<br />

and beyond (see Key<br />

Objective No. 2 above).<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

CORPORATE REPORTING OBJECTIVES<br />

5. To develop efficient<br />

corporate reporting<br />

arrangements which<br />

contribute in a meaningful<br />

way to the achievement <strong>of</strong><br />

Strategic goals<br />

Management Information<br />

Framework:<br />

Tenders were invited mid<br />

<strong>2004</strong> for the new Financial<br />

Management System – a key<br />

component <strong>of</strong> MIF. At yearend,<br />

these tenders were being<br />

evaluated with a view to placing<br />

a contract in early 2005.<br />

ICT projects / initiatives:<br />

Current projects being<br />

addressed are:<br />

• Peoples<strong>of</strong>t (HRM system.)<br />

• Registry system;<br />

• Property Maintenance<br />

Visibility system<br />

• Financial Management<br />

System<br />

• Heritage Service infrastructures<br />

• Flood Hazard Mapping<br />

• <strong>Report</strong>ing requirements <strong>of</strong><br />

D/Finance.<br />

• Tender placement.<br />

• Specific projects.<br />

Management Information<br />

Framework:<br />

During <strong>2004</strong>, OPW<br />

continued to make progress<br />

on MIF initiatives.<br />

<strong>The</strong> target for completion <strong>of</strong><br />

the placing the contract for<br />

new FMS is late 2005.<br />

ICT projects / initiatives:<br />

<strong>The</strong> IT User Group has<br />

developed a significant role as<br />

a generator <strong>of</strong> projects with an<br />

integrated business focus.<br />

Current key projects include<br />

the new HRM system<br />

(Peoples<strong>of</strong>t), and the new<br />

FMS system and will be<br />

priorities in 2005.<br />

Flood Hazard mapping and<br />

Heritage Service infrastructure<br />

projects will be concluded<br />

early 2005.<br />

9


KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

HRM CHANGE OBJECTIVE<br />

6. To modernise the HR<br />

function so as to better<br />

meet the needs <strong>of</strong> the core<br />

Business Units and the<br />

staff <strong>of</strong> OPW<br />

HRM Strategy:<br />

• Work continued during<br />

<strong>2004</strong> on the creation <strong>of</strong> a<br />

new Human Resource<br />

Management Strategy,<br />

taking into account the<br />

new factors caused by the<br />

return <strong>of</strong> Heritage Services<br />

and the Decentralisation<br />

initiative.<br />

• Strategy draft.<br />

HRM Strategy:<br />

Progress on this project was<br />

inhibited in early <strong>2004</strong> due to<br />

the focus on Heritage<br />

Services integration and OPW<br />

Decentralisation. At year-end<br />

however, work had resumed<br />

on the project with a focus<br />

on final completion <strong>of</strong> the<br />

Strategy in 2005.<br />

Implementation issues will<br />

follow, taking the<br />

Decentralisation timetable<br />

into account.<br />

Process Manual for HR<br />

function:<br />

This work was substantially<br />

concluded during <strong>2004</strong>. <strong>The</strong><br />

remainder (approx. 10 - 15%)<br />

will be finished in early 2005.<br />

Process Manual for HR<br />

function:<br />

<strong>The</strong> HRM mapping project<br />

will support efficient transfer<br />

<strong>of</strong> personnel management<br />

functions in the context <strong>of</strong><br />

both the Decentralisation<br />

project and the devolution <strong>of</strong><br />

certain HRM functions to<br />

Line Management.<br />

• Process manual.<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

REGULATORY REFORM OBJECTIVE<br />

7. To address the issue <strong>of</strong><br />

regulatory reform so as to<br />

ensure that the OPW<br />

retains the ability to act on<br />

Government policy in a<br />

changing environment<br />

Regulatory Reform issues:<br />

Commissioners’ powers<br />

issues were considered &<br />

legal advices obtained. No<br />

further action is<br />

contemplated currently.<br />

<strong>The</strong> broader regulatory<br />

reform issues are being<br />

examined by the Attorney<br />

General’s <strong>Office</strong>.<br />

• MAC decisions<br />

Regulatory Reform issues:<br />

In regard to one area where<br />

legislation may be critical to<br />

operation (i.e.: flood risk<br />

management), specific<br />

proposals for legislative<br />

reform may emerge (see Key<br />

Objective No. 9 below).<br />

Separately, Corporate<br />

Services will coordinate with<br />

the Attorney General’s <strong>Office</strong><br />

in relation to input to their<br />

project to review the entire<br />

statute book. This process<br />

will possibly identify some<br />

possibilities for the repeal<br />

and/or consolidation <strong>of</strong><br />

legislation on the Statute<br />

Book relevant to OPW.<br />

10


KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />

8. To achieve greater<br />

efficiency in the use <strong>of</strong><br />

property assets<br />

Review <strong>of</strong> portfolio:<br />

Specific measures have been<br />

taken in relation to a number<br />

<strong>of</strong> issues:<br />

• DOELG-led proposal for<br />

affordable and social housing<br />

on OPW owned sites<br />

• Garda portfolio asset<br />

management.<br />

• Commercial-style<br />

developments at a number<br />

<strong>of</strong> locations<br />

• Child services (Crèche<br />

facilities)<br />

• Telecoms projects<br />

• Property disposals.<br />

• <strong>Public</strong> Housing<br />

developments.<br />

• Redevelopment / Disposal<br />

proposals.<br />

• Planning application<br />

• Child services<br />

• Property sales<br />

Review <strong>of</strong> portfolio:<br />

A number <strong>of</strong> separate<br />

proposals have been<br />

identified in the areas <strong>of</strong><br />

public housing, Garda<br />

facilities, commercial-style<br />

developments, child services<br />

and telecoms-related projects.<br />

<strong>The</strong>se separate initiatives are<br />

being proactively developed<br />

through the OPW’s Property<br />

Management Services,<br />

supported by Project<br />

Management Services.<br />

Major projects undertaken<br />

are outlined separately in this<br />

volume.<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />

9. To address emerging<br />

problems in the area <strong>of</strong><br />

flooding<br />

Flood Policy Review:<br />

Following the formal review<br />

process during 2003,<br />

Government subsequently<br />

decided to proceed with the<br />

main Review<br />

recommendations.<br />

• Proposals to Government.<br />

Flood Policy Review:<br />

Delivery <strong>of</strong> the Strategy<br />

target has been met. Further<br />

legislation may be required.<br />

This is currently being<br />

assessed.<br />

11


Heritage Services<br />

<strong>The</strong> Strategies and Key Performance Indicators for those elements <strong>of</strong> the Heritage Service that transferred<br />

to OPW in <strong>2004</strong> are*:<br />

KEY STRATEGIES<br />

KEY PERFORMANCE INDICATOR<br />

HRM CHANGE OBJECTIVE<br />

Conserve, manage and present State properties to the<br />

highest standards as models <strong>of</strong> excellence in the<br />

conservation <strong>of</strong> the built and natural heritage.<br />

• Improved visitor numbers and visitor satisfaction at<br />

heritage sites.<br />

• Progress on adopting management plans for selected sites.<br />

• Conservation status <strong>of</strong> heritage sites monitored.<br />

• Efficient and effective conservation <strong>of</strong> the Department s<br />

property portfolio.<br />

* Extract from the Department <strong>of</strong> the Environment and Local Government Statement <strong>of</strong> Strategy 2003 – 2005. (<strong>The</strong> balance <strong>of</strong> the<br />

strategic targets within this document remain with the Department <strong>of</strong> the Environment, Heritage and Local Government, who have<br />

retained responsibility for policy issues relating to Heritage.)<br />

Progress achieved during 2003 was as follows:<br />

KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

HRM CHANGE OBJECTIVE<br />

Conserve, manage and<br />

present State properties to<br />

the highest standards as<br />

models <strong>of</strong> excellence in<br />

the conservation <strong>of</strong> the<br />

built and natural heritage.<br />

Heritage Service:<br />

Work continued throughout<br />

the year on the conservation,<br />

management and<br />

presentation <strong>of</strong> a broad<br />

range <strong>of</strong> sites across the<br />

country.<br />

Details <strong>of</strong> these projects are<br />

contained elsewhere in this<br />

volume.<br />

Improved visitor numbers<br />

and visitor satisfaction at<br />

heritage sites.<br />

Visitor records for <strong>2004</strong> show<br />

an increase overall in visitor<br />

numbers.<br />

In-house quality surveys were<br />

carried out and site comment<br />

books were monitored by<br />

Visitor Services management<br />

to identify issues and assess<br />

visitor feedback during <strong>2004</strong><br />

season. An external<br />

consultancy examination was<br />

carried out at certain national<br />

sites during <strong>2004</strong> to assess<br />

visitor preference and identify<br />

general visitor issues.<br />

Progress on adopting<br />

management plans for<br />

selected sites.<br />

Management Plans were<br />

commissioned in respect <strong>of</strong> a<br />

number <strong>of</strong> National<br />

Monuments sites.<br />

12


KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />

Conservation status <strong>of</strong><br />

heritage sites monitored.<br />

(This relates to on-theground<br />

care <strong>of</strong> heritage sites<br />

and not to the wider<br />

planning context,which<br />

function was retained by the<br />

DOEHLG.)<br />

<strong>The</strong> conservation <strong>of</strong> heritage<br />

sites continued to be<br />

administered in respect <strong>of</strong><br />

both sites in state ownership<br />

and those in State care (740<br />

approx), using a mix <strong>of</strong> direct<br />

management onsite and<br />

remote management<br />

through the network <strong>of</strong><br />

National Monuments Depots<br />

nationwide.<br />

Efficient and effective<br />

conservation <strong>of</strong> the<br />

Department s property<br />

portfolio.<br />

(This relates to the built<br />

elements <strong>of</strong> the property<br />

portfolio only — the National<br />

Parks and Wildlife properties<br />

remain with the DOEHLG.)<br />

Management <strong>of</strong> the built<br />

portfolio continued to be<br />

implemented successfully,<br />

with a strong emphasis on<br />

the tourist,visitor and<br />

educational dimensions <strong>of</strong><br />

the properties concerned.<br />

Statement <strong>of</strong> Strategy 2005 – 2008<br />

Following the appointment <strong>of</strong> a new Minister for Finance in September <strong>2004</strong>, OPW is required, under the<br />

terms <strong>of</strong> the <strong>Public</strong> Service Management Act 1997, Section 4, (1) Subsection (b) (ii), to produce a new<br />

Statement <strong>of</strong> Strategy for the period 2005 – 2008.<br />

This work commenced in late <strong>2004</strong> and by year-end had advanced to the stage where a draft Statement<br />

was practically complete. <strong>The</strong> new Statement will, subject to Ministerial and Taoiseach’s approval, be<br />

formally published early in 2005.<br />

13


OPW Customer Charter<br />

<strong>The</strong> OPW is first and foremost a service organisation. Its ethos is client focus, timely delivery and value for<br />

money. <strong>The</strong> operations <strong>of</strong> OPW are carried out by seven Business Units:<br />

• Project Management Services.<br />

• Property Management Services.<br />

• Property Maintenance Services.<br />

• Architectural Services.<br />

• Engineering Services.<br />

• Government Supplies Agency.<br />

• Heritage Services.<br />

Mission Statement<br />

To deliver, in support <strong>of</strong> Government policies, high-quality services in property, design, construction and<br />

procurement on time and in budget. <strong>The</strong> OPW is committed to providing you, our customer, with an<br />

excellent service. This Charter sets out the standards <strong>of</strong> service you can expect from us. It should be read in<br />

parallel with our Customer Service Action Plan, which details our approach to planning for good customer<br />

service across the 12 Civil Service Principles for Quality Customer Service.<br />

OPW Customer Service Standards<br />

We have categorised our Service Standards under 5 broad themes:<br />

1. General Response<br />

2. Information<br />

3. Equality<br />

4. Mission Delivery<br />

5. Complaints and Appeals.<br />

14


General Response<br />

We aim to provide services consistently at times and venues that suit our customers.<br />

Telephone Enquiries<br />

• We will generally be available to answer telephone enquiries during normal <strong>of</strong>fice hours<br />

(9.15am-1.00pm and 2.15pm-5.30pm Monday-Friday [5.15pm Friday])*<br />

• If specific staff are not available to speak with you when you call, we will ensure that you are<br />

assisted in their absence.<br />

* Some regional/local <strong>of</strong>fices staffed primarily by operational project/site staff may not be occupied at all times within these hours.<br />

Written Communication<br />

• We will acknowledge all written enquiries and non-routine correspondence (including faxes and<br />

email) promptly and will aim to give a comprehensive reply to at least 95% <strong>of</strong> all such<br />

correspondence within twenty working days at the latest.<br />

Personal Callers<br />

• We will be available to meet with you by appointment during normal working hours (see above).<br />

We will be as flexible as possible if you need to have an appointment scheduled outside these hours.<br />

Providing Information<br />

We recognise the importance <strong>of</strong> meeting the expectations <strong>of</strong> our customers for information that is timely,<br />

accurate and relevant to their needs.<br />

Freedom <strong>of</strong> Information<br />

• We will fulfil all statutory requirements in relation to making information available within the<br />

specified time.<br />

• We will make every effort to ensure that simple requests are dealt with outside the scope <strong>of</strong> the<br />

relevant legislation with minimum inconvenience to requesters.<br />

Website<br />

• We will maintain the OPW Website so as to ensure relevance, accuracy and ease <strong>of</strong> use for users.<br />

• We will, where appropriate and feasible, provide links from our website to other relevant sources <strong>of</strong><br />

information on the Internet.<br />

• We will provide for a contact facility for users <strong>of</strong> the website and will aim to respond to any issues<br />

raised there within twenty working days.<br />

15


General Information<br />

• We will ensure that all generally available information is accessible in both electronic and printed<br />

format, if required.<br />

Equality <strong>of</strong> treatment<br />

We are committed to providing services to all our customers on an equal status basis. This means that we<br />

will accommodate the needs <strong>of</strong> specific customers or groups <strong>of</strong> customers with a view to achieving an<br />

equality <strong>of</strong> treatment.<br />

Physical access<br />

• We will ensure that public areas (*) within our premises and sites are accessible (**) to all callers.<br />

• We will, on behalf <strong>of</strong> our Customer Departments, <strong>Office</strong>s and Agencies, ensure that any new<br />

buildings or premises we provide them will be accessible by all. We will, on a progressive basis, deal<br />

with older buildings and premises to ensure that they are also rendered accessible.<br />

* Due to the nature <strong>of</strong> some sites, not all areas within certain Heritage sites or local operational <strong>of</strong>fices may be fully accessible at all times.<br />

** Access to certain areas in OPW sites and buildings may be controlled from time to time on Health and Safety grounds.<br />

Language Equality<br />

• We will fulfil the requirements <strong>of</strong> the Official Languages Act 2003 in regard to the needs <strong>of</strong> our Irish<br />

language customers.<br />

• We will ensure that anyone communicating with us in writing in Irish will receive a reply in the same<br />

language.<br />

• We will aim over time to ensure that anyone wishing to communicate through the Irish language<br />

will be accommodated.<br />

Mission Delivery<br />

We are committed to providing efficient services to our customers in line with the key elements <strong>of</strong> our<br />

Mission Statement.<br />

Fit for Purpose<br />

• We will ensure the basic fitness for purpose <strong>of</strong> any building or premises which we provide to our<br />

customers.<br />

16


Quality Services<br />

• We undertake to give a quality service in all <strong>of</strong> the core areas detailed in our Mission Statement<br />

(property, design, construction and procurement) and in the provision <strong>of</strong> Heritage Services.<br />

Timeliness and Cost<br />

• We will aim to deliver services on time and in budget.<br />

Dealing with Problems<br />

We undertake to provide a clear, simple system for processing complaints and appeals.<br />

Complaints*<br />

• Customer Service <strong>Office</strong>rs within Business Units (**) will initially deal with complaints. If there is no<br />

resolution at that level, an internal appeal may be made to the relevant Head <strong>of</strong> Section** (Principal<br />

<strong>Office</strong>r, Assistant Principal Architect or Assistant Chief Engineer.)<br />

• Within the Heritage Services, complaints in relation to service delivery at visitor sites can be made to<br />

the Guide or the Guide Supervisor on the site in question. Where no Guide service is available or if<br />

the complaint relates to another aspect <strong>of</strong> services <strong>of</strong>fered by the Heritage Service, then the<br />

complaint should be made directly to the Customer Services <strong>Office</strong>r for that area**.<br />

* <strong>The</strong> term “complaint” is deemed not to include any legal or other claims for which a separate procedure already exists or is set out in law.<br />

** Contact details for Customer Service <strong>Office</strong>rs, POs, APAs and ACEs are provided at Appendices 2 & 3 <strong>of</strong> the OPW Customer Service<br />

Action Plan.<br />

Appeals<br />

• If the issue cannot be dealt with at OPW level, an appeal may be made to the <strong>Office</strong> <strong>of</strong> the<br />

Ombudsman.<br />

17


Operations Review<strong>2004</strong><br />

Clonmacnoise<br />

In July <strong>2004</strong>,72/76 St Stephens<br />

Green was sold netting the State<br />

52.3 Million.<strong>The</strong> State realised<br />

100 million from the disposal <strong>of</strong><br />

surplus State Property and the<br />

two sites for the Affordable<br />

Housing Initiative.<br />

Artists impression<br />

<strong>of</strong> Westgate


Property Management Services<br />

Transforming State Assets<br />

At the launch <strong>of</strong> the 2002 <strong>Annual</strong> <strong>Report</strong>, Minister Parlon indicated his intent to initiate a<br />

programme <strong>of</strong> transforming State Assets. Following this announcement, a new unit was<br />

established in Property Management Services to deal with the disposal programme. A<br />

whole review process was commenced with a view to identifying vacant, under-utilised,<br />

under-developed or surplus State Property.<br />

To date the process has produced a number <strong>of</strong> properties deemed suitable for detailed<br />

assessment to determine their potential for disposal or redevelopment.<br />

In assessing these particular properties, a range <strong>of</strong> considerations are being taken into<br />

account, including:<br />

• <strong>The</strong> planning issues in the context <strong>of</strong> their development potential<br />

• <strong>The</strong>ir overall condition<br />

• <strong>The</strong> extent to which decisions on decentralisation might impact on them<br />

• <strong>The</strong> alternative uses to which they might be put,including the possibility <strong>of</strong> their<br />

being used for housing purposes<br />

• <strong>The</strong>ir market value.<br />

This resulted in three large sales in the Dublin area alone in <strong>2004</strong>.<br />

Properties disposed in <strong>2004</strong><br />

BUILDING PRICE CLOSING DATE<br />

2 Church St., Dungarvan, Co. Waterford 337,000.00 12th May '04<br />

Lad Lane, Dublin 2 22,500,000.00 5th May '04<br />

Blacklion Customs Frontier Post Site – Cavan 21,586.23 16th March '04<br />

72-76 St Stephens Green, Dublin 2 52,300,000.00 15th Sep. '04<br />

Kilmacthomas G.S., Co. Waterford 100,000.00 13th Aug. '04<br />

14/16 Lord Edward Street, Dublin 8 8,780,140.48 30th Aug. '04<br />

Thomastown GS, Co. Kilkenny 450,000.00 7th Dec. '04<br />

To further use <strong>of</strong> State Lands for the Sustaining Progress Affordable Housing Initiative,<br />

two sites were identified:<br />

1.Infirmary Road, Dublin 7 - 1.2 Hectares.<br />

2.Jamestown Road, Inchicore - 2.6 Hectares<br />

<strong>The</strong> transfer is being finalised with Dublin City Council. <strong>The</strong> programme is continuing for 2005.<br />

19


Property Management<br />

<strong>2004</strong> Market Overview<br />

<strong>The</strong> <strong>of</strong>fice rental market<br />

<strong>The</strong> year saw a marked recovery from the somewhat tentative recovery that was observed in 2003. This<br />

rend was particularly evident in the Dublin <strong>of</strong>fice sector, particularly in the traditional central <strong>of</strong>fice areas.<br />

By contrast the suburban <strong>of</strong>fice parks continued to <strong>of</strong>fer good value for money as landlords competed to<br />

achieve lettings in what was <strong>of</strong>ten a fragile recovery at best.<br />

<strong>The</strong> recovery in the Dublin <strong>of</strong>fice market was evidenced by an increased take up <strong>of</strong> space, variously<br />

reported in a range between 160,000 and 190,000 sq m, a substantial increase (over 25%) above the<br />

previous year, and vacancy rates decreased in proportion, to a figure <strong>of</strong> about 15% overall in the Dublin<br />

area, and to almost half that figure in the city centre.<br />

In the somewhat fragile suburban <strong>of</strong>fice market, OPW adopted a "wait and see" attitude, using both the<br />

advantageous market situation and its premier covenant to achieve value for money lease terms.<br />

<strong>The</strong> impact <strong>of</strong> decentralisation<br />

<strong>The</strong> impact <strong>of</strong> the major government initiative to decentralise large elements <strong>of</strong> its central government<br />

departments across the country was pr<strong>of</strong>ound. OPW is playing a key role in this programme in its role <strong>of</strong><br />

sourcing and developing regional <strong>of</strong>fices to meet the developing decentralisation programme. In<br />

consequence, with the exception <strong>of</strong> situations where it was required to meet urgent local <strong>of</strong>fice<br />

requirements, the State was not an active player in the Dublin <strong>of</strong>fice market.<br />

Property sales<br />

OPW’s main impact on the commercial property market was the successful disposal <strong>of</strong> some <strong>of</strong> its major<br />

property holdings in the city centre for what was considered to be exceptional prices, sales which were<br />

used to fund the site acquisition programme for decentralisation. Many <strong>of</strong> these properties were in reality<br />

development sites in the making as private investors competed to acquire some <strong>of</strong> the State’s key city<br />

holdings for large-scale redevelopment. This rolling programme <strong>of</strong> disposals is ongoing and will continue<br />

for the foreseeable future as the State’s property portfolio is rationalised and rebalanced in the new reality<br />

<strong>of</strong> decentralisation.<br />

Rent Reviews<br />

<strong>The</strong> OPW continued to pursue settlement <strong>of</strong> rent reviews with customary vigour, and in cases where<br />

settlement at reasonable rates could not be reached, such cases were referred for determination by<br />

independent third party.<br />

20


New Leases 01 January <strong>2004</strong> – 31 December <strong>2004</strong> - Dublin<br />

PROPERTY NAME LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />

Balbriggan<br />

Passport <strong>Office</strong> Balbriggan Foreign Affairs 24-Jan-04 23-Dec-23 2914.05 553,669.50<br />

Tallaght DTC Dublin 24 Transport 01-Mar-04 31-Aug-07 157.93 48,250.05<br />

Tallaght Education<br />

<strong>Office</strong> Dublin 24 Education & Science 01-Apr-04 30-Dec-22 589.99 113,658.00<br />

Tallaght PIAB Dublin 24 P.I.A.B. 30-Apr-04 29-Apr-24 N/A 15,200.00<br />

Tallaght PIAB Dublin 24 P.I.A.B. 30-Apr-04 29-Apr-24 1011.8 188,553.75<br />

Dublin Airport Dublin Airport Garda Siochana 01-Jun-04 31-May-08 39.7 14,599.20<br />

New Leases 01 January <strong>2004</strong> – 31 December <strong>2004</strong> – Regional<br />

PROPERTY NAME COUNTY/LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />

Naas Gov <strong>Office</strong> Kildare/Naas National Education Psychology 01-Jan-04 31-Jan-24 1343.37 254,034.00<br />

Service, Education Regional<br />

<strong>Office</strong>, N.E.W.B., Social,<br />

Community & Family Affairs<br />

Roscommon Agric Roscommon/ Agriculture, Food & Rural 01-Mar-04 28-Feb-05 419.44 65,557.80<br />

<strong>Office</strong> Roscommon Development<br />

Furbo Pairc Gno Galway/Furbo Community, Rural and 01-Apr-04 31-Mar-06 223 24,382.82<br />

CRAGA<br />

Gaeltacht Affairs<br />

Trim NCSE Meath/Trim National Council for Special 01-Apr-04 31-Mar-24 407.17 87,645.60<br />

Education<br />

Galway Hynes Yard Galway/Galway Social, Community & Family 06-Apr-04 05-Apr-06 N/A 13,650.00<br />

Car Park<br />

Affairs<br />

Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 01-May-04 25-Dec-05 42 37,980.00<br />

Natural Resources<br />

Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 01-May-04 25-Dec-05 25 5,910.72<br />

Natural Resources<br />

Achill Gaeltacht Mayo/ Community, Rural and 01-May-04 31-Jan-14 46 2,678.83<br />

Affairs Off Achill Island Gaeltacht Affairs<br />

Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 03-May-04 02-Apr-14 483 58,500.00<br />

Natural Resources<br />

Maam GS Galway/Maam Garda Siochana 01-Jul-04 30-Jun-09 51.5 7,800.00<br />

Temporary<br />

Limerick Prob/ Limerick/ Probation & Welfare Service 01-Jul-04 30-Jun-24 258.5 45,262.00<br />

Welfare Service Limerick<br />

Castlebar Prob/ Mayo/Castlebar Probation & Welfare Service 19-Aug-04 18-May-14 355.445 38,259.80<br />

Welfare Service<br />

Navan NEPS Meath/Navan National Education 01-Sep-04 30-Aug-05 N/A 6,000.00<br />

Carpark<br />

Psychology Service<br />

21


PROPERTY NAME COUNTY/LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />

Roscrea Civil Tipperary/ Defence 01-Sep-04 31-Aug-24 1712.95 170,000.00<br />

Defence <strong>Office</strong> Roscrea<br />

Roscrea Civil Tipperary/ Defence 01-Sep-04 31-Aug-24 8094 25,000.00<br />

Defence <strong>Office</strong> Roscrea<br />

Roscrea Civil Tipperary/ Defence 01-Sep-04 28-Feb-05 120.7 15,000.00<br />

Defence Off Temp Roscrea<br />

Navan NEPS <strong>Office</strong> Meath/Navan National Education Psychology 15-Sep-04 14-Sep-05 341.42 55,000.00<br />

Service<br />

Athlone Prob/Wel Westmeath/ Probation & Welfare Service 17-Oct-04 16-Oct-06 613.14 110,472.00<br />

<strong>The</strong> Cresent Athlone<br />

Sligo Pensions Sligo/Sligo Social, Community & Family 12-Nov-04 11-Aug-24 N/A 123,750.00<br />

Services <strong>Office</strong><br />

Affairs<br />

Navan Wildlife Meath/Navan Environment & Local 01-Dec-04 31-Aug-09 112.5 16,954.00<br />

<strong>Office</strong><br />

Government<br />

Leases Surrendered <strong>2004</strong> – Dublin<br />

PROPERTY NAME LOCATION DEPARTMENT SURRENDER DATE CAR PARK SPACES RENTABLE SQM RENT PER ANNUM<br />

Hatch St 6/7 Dublin 2 Foreign Affairs 31-Aug-04 0 637.39 284,391.39<br />

Hardwicke Hse<br />

City Quay Car Park Dublin 2 Revenue 13-Feb-04 18 N/A 62,856.00<br />

Distillery Building Dublin 7 Education & 07-Jan-04 1 836.1 475,530.00<br />

Science<br />

Santry Foreign Dublin 9 Foreign Affairs 07-Jul-04 45 N/A 127,500.00<br />

Affairs Car Pk<br />

Tallaght DTC Dublin 24 Transport 28-Feb-04 20 162.58 48,250.05<br />

22


Leases Surrendered <strong>2004</strong> – Regional<br />

PROPERTY NAME COUNTY/LOCATION DEPARTMENT SURRENDER DATE RENTABLE SQM RENT PER ANNUM<br />

Kilmihil GS + MQ Clare/Kilmihil Garda Siochana 13-Jan-04 40.87 3,674.70<br />

Bantry Wildlife Cork/Bantry Environment & 10-Mar-04 10.22 1,980.79<br />

Service<br />

Local Government<br />

Donegal SWO Donegal/ Social, Community 20-May-04 156.17 19,807.91<br />

Donegal & Family Affairs<br />

Donegal Customs Donegal/ Revenue 16-Apr-04 148.64 13,332.25<br />

and Excise Donegal<br />

Galway Mervue Galway/ Garda Siochana 01-Dec-04 26.93 6,602.64<br />

Garda<br />

Galway<br />

Kilkenny Refugee Kilkenny/ OPW 20-Oct-04 183,991.32<br />

Site<br />

Kilkenny<br />

Limerick Education Limerick/ Education & 21-Sep-04 58.25 3,809.21<br />

<strong>Office</strong> Limerick Science<br />

Tourmakeady GS Mayo/ Garda Siochana 20-Jul-04 76.6 4,761.52<br />

Tourmakeedy<br />

Sligo Central Sligo/Sligo CSO 08-Apr-04 52.58 5,713.82<br />

Statistics <strong>Office</strong><br />

Athlone AHGI Westmeath/ AHGI 20-Apr-04 80.83 11,046.72<br />

<strong>Office</strong><br />

Athlone<br />

23


Facilities Management<br />

Ireland’s Presidency <strong>of</strong> the E.U.<br />

<strong>The</strong> Facilities Management Unit provided a full event and facilities management package to all<br />

Government Departments and Agencies during the E.U. Presidency. This involved the servicing <strong>of</strong> 345<br />

meetings in 62 venues across the entire breadth <strong>of</strong> the country in the six months from January to June.<br />

<strong>The</strong> core event management activity was centered on meetings held in Dublin Castle, Farmleigh and the<br />

Royal Hospital Kilmainham. However, a significant part <strong>of</strong> the Unit’s resources were devoted to the<br />

management <strong>of</strong> the innovative and highly successful "EU Presidency roadshow" initiative especially in<br />

relation to the many Ministerial and other high level meetings held throughout the country. <strong>The</strong>re were<br />

36 high level meetings held, including the Day <strong>of</strong> Welcomes for accession countries on May the 1st and<br />

the E.U./U.S. Summit in June.<br />

Dublin Castle<br />

<strong>The</strong> Dublin Castle Conference facilities were closed to all activity other than E.U. Presidency business from<br />

January to June. In the year, 107,600 people visited the State Apartments, participating in approximately<br />

4,500 individual guided tours.<br />

Apart from the E.U. Presidency meetings during the first six months <strong>of</strong> the year, Dublin Castle hosted 170<br />

events between July and December. <strong>The</strong> nature <strong>of</strong> these events was extremely varied with the highlight being<br />

the Presidential Inauguration in November. Other events included State dinners, international conferences,<br />

music concerts and art exhibitions. <strong>The</strong> total attendance at these events was in the region <strong>of</strong> 35,000.<br />

In addition to the aforementioned event management functions, the Dublin Castle management team<br />

continued to provide a full property management service to all the occupants <strong>of</strong> the Dublin Castle complex<br />

in <strong>2004</strong>.<br />

<strong>The</strong> Royal Hospital, Kilmainham (RHK)<br />

<strong>The</strong> RHK was closed to all conference and event activity other than E.U. Presidency business from January<br />

to June. In the latter half <strong>of</strong> the year 80 events were held with a total attendance <strong>of</strong> approximately 16,000<br />

people. <strong>The</strong> Irish Museum <strong>of</strong> Modern Art, which is housed in the RHK, attracted 350,000 visitors.<br />

<strong>The</strong> Department <strong>of</strong> Education and Science, Marlborough Street<br />

<strong>The</strong> Facilities Management Unit continues to provide building maintenance and security services at the<br />

Department <strong>of</strong> Education and Science complex in Marlborough Street.<br />

Farmleigh<br />

Farmleigh played a key role as an important venue for EU Presidency events during the first six months <strong>of</strong><br />

<strong>2004</strong>. This culminated in the ‘Day <strong>of</strong> Welcomes’ dinner at Farmleigh that was attended by the 25 Prime<br />

Ministers <strong>of</strong> the 15 existing and 10 new accession countries.<br />

24


Farmleigh was closed to the public from January to end-June as a result <strong>of</strong> the EU Presidency. Despite this<br />

however, over 109,000 people visited Farmleigh in <strong>2004</strong>.<br />

During <strong>2004</strong> there were 152 meetings, seminars and workshops held at Farmleigh. <strong>The</strong>re were 12 separate<br />

overnight stays, 127 booked tours, 88 open days for the public and 52 cultural events.<br />

<strong>The</strong> successful "At Farmleigh" programme <strong>of</strong> seasonal events continued to provide ample opportunities to<br />

the public to enjoy Farmleigh’s facilities during <strong>2004</strong> with themed events organized on a monthly basis.<br />

This included the popular food markets during September. <strong>The</strong> series <strong>of</strong> Christmas events at the House also<br />

enjoyed great public interest and support.<br />

Áras an Uachtarain<br />

<strong>The</strong> Facilities Management Unit continued to play an important role in the management <strong>of</strong> Áras an<br />

Uachtarain in <strong>2004</strong> through the co-ordination <strong>of</strong> a range <strong>of</strong> property, housekeeping and catering services.<br />

A highlight <strong>of</strong> the year was the hosting in the Áras <strong>of</strong> the main ceremonial event for the "Day <strong>of</strong><br />

Welcomes" on May 1st. <strong>The</strong> Facilities Management Unit team in the Áras played a key role in the<br />

successful organisation <strong>of</strong> this prestigious event.<br />

General Facilities Management Services<br />

<strong>The</strong> Facilities Management Unit oversees the provision, through contracted service providers, <strong>of</strong> a full range<br />

<strong>of</strong> support services at other properties such as the new Government Laboratories at Backweston, Co.<br />

Kildare and the Northside Civic Centre in Coolock, Dublin. <strong>The</strong> objective is to ensure the provision <strong>of</strong> a<br />

pr<strong>of</strong>essional, cost-effective and best practice facilities management service to the client Departments.<br />

Farmleigh


Property Maintenance<br />

SUMMARY REPORT OF EXPENDITURE BY OPW PROPERTY MAINTENANCE SERVICES IN <strong>2004</strong>* €<br />

Maintenance 31,879,000<br />

Capital Expenditure 36,487,000<br />

General Maintenance Client Accounts 14,145,000<br />

Agency work done by OPW for Departments 4,537,000<br />

School <strong>Works</strong> 309,000<br />

Total 87,357,000<br />

* This table shows expenditure on contract work managed by Property Maintenance Services, excluding Health & Safety <strong>Works</strong><br />

ISO 9001:2002<br />

Work began in <strong>2004</strong> to comprehensively document works procedures and protocols in Property<br />

Maintenance Services to achieve ISO 9001:2000 accreditation by year-end in 2005.<br />

EU Presidency<br />

<strong>The</strong> accommodation requirements and facilities management services required by Government<br />

Departments and the Garda Authorities to facilitate EU functions and security requirements during Ireland’s<br />

presidency <strong>of</strong> the EU in <strong>2004</strong> were met by our network <strong>of</strong> Regional <strong>Office</strong>s and Facilities Management<br />

Division in Dublin.<br />

Garda Minor <strong>Works</strong> Programme<br />

Expenditure on the above programme was 5m in <strong>2004</strong> and included refurbishment works at some 44<br />

garda stations, including Carrigaline, Dolla, Ennistymon, Newmarket, Riverstown and Roscrea.<br />

Health & Safety Strategy<br />

Property Maintenance Services has put in place protocols for compliance with Health and Safety legislation.<br />

This covers a wide spectrum project supervisor design stage (PSDS), project supervisor construction stage<br />

(PSCS) and risk self-assessment for trade personnel and general operatives in BMS and Furniture Branch.<br />

It is necessary to advertise for panels <strong>of</strong> contractors in each region for emergency call-out works. <strong>The</strong>se<br />

contractors will have to tender in the normal way for contracts. <strong>The</strong> protocol is for emergency works only.<br />

<strong>The</strong>y will assess the risk and act as PSCS.<br />

26


Measured Term Maintenance Contracts<br />

• Tenders were invited through the OJEC procedure for a pilot scheme in the Dublin area, one north<br />

and one south corresponding to the existing regions. <strong>The</strong> contract has not yet been placed.<br />

• A Help Desk will be tendered as the single point <strong>of</strong> contact for all maintenance services delivered by<br />

OPW. It will control the registration <strong>of</strong> all requests for maintenance work from our clients.<br />

• <strong>The</strong>re will be the support and backup <strong>of</strong> a quantity surveying service that will check the monthly<br />

claims made by the MTM contractor for works undertaken. It also provides a new facility for our<br />

clients in that they will be able to get an accurate cost estimate for work they require.<br />

• <strong>The</strong> regional <strong>of</strong>fices will be the technical and supervisory element <strong>of</strong> the new maintenance<br />

framework. <strong>The</strong>y will also supply the MTM contractor with a list <strong>of</strong> contractors used by them at<br />

present.<br />

Building Maintenance Services<br />

With the coming <strong>of</strong> the MTM contracts BMS will withdraw from the routine maintenance in modern<br />

<strong>of</strong>fices, generally, and will focus on the conservation <strong>of</strong> heritage and historic buildings in the Dublin Area.<br />

<strong>The</strong>re are on-going discussions with English Heritage regarding the up-skilling <strong>of</strong> the craftsmen in BMS<br />

after the move has taken place and the new staff pr<strong>of</strong>ile and skills have been identified.<br />

<strong>The</strong>re have been great strides made in the area <strong>of</strong> Health & Safety and all the staff have embraced the new<br />

protocols. BMS started a programme <strong>of</strong> fitting ‘Fall Arrest’ systems to the ro<strong>of</strong>s <strong>of</strong> the heritage properties in<br />

the Dublin area. All plant and equipment is tested and certified once a year.<br />

A time recording systems will begin this year in the BMS Cork and Limerick depots. <strong>The</strong> supply contracts<br />

for the supply <strong>of</strong> fire extinguishers and the supply <strong>of</strong> materials for both BMS and Furniture Branch will<br />

happen in 2005.<br />

<strong>Annual</strong> accounts have been produced for BMS over the last three years. Each year they have produced a<br />

pr<strong>of</strong>it on the chargeable works <strong>of</strong> approximately 9% - 11.6%.<br />

Furniture Branch<br />

A performance specification manual is now finished as is the brochure for all drawdown items supplied by<br />

Furniture Branch.<br />

Furniture Branch will be integrated fully into the Visibility s<strong>of</strong>tware system for salaries, contracting and<br />

payments. <strong>The</strong> drawdown contract for <strong>of</strong>fice furniture is in place and will cater for the furniture needs <strong>of</strong><br />

decentralisation.<br />

Furniture Branch will be setting the protocols for their procedure manual leading to ISO accreditation in<br />

2006.<br />

27


Riverstown Garda Station,<br />

Sligo


Project Management Services<br />

Project Management Services (PMS), with the assistance <strong>of</strong> the OPW’s Architectural and Engineering<br />

Services and such private sector pr<strong>of</strong>essional disciplines as may be required, manages the delivery <strong>of</strong> new<br />

construction, refurbishment, conservation and major maintenance projects on behalf <strong>of</strong> the OPW and its<br />

clients and customers.<br />

Project Management Services articulates, in detail, the clients or customers brief <strong>of</strong> requirements in order to<br />

assist in delivering these on time, within budget and to the highest architectural and engineering<br />

standards, in compliance with Government and EU Procurement procedures.<br />

Delivery <strong>of</strong> clients and customers requirements involves managing the development <strong>of</strong> tender<br />

documentation, assembly and appointment <strong>of</strong> the design team, securing necessary planning permission,<br />

selecting contractors, overseeing progress on site and managing the costs <strong>of</strong> the projects.<br />

Department <strong>of</strong> Social and Family Affairs Programme<br />

Expenditure in <strong>2004</strong> was 997,000.<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Cobh – new Local <strong>Office</strong> –<br />

Refurbishment and extension<br />

Hynes Building, Galway – fitout<br />

<strong>of</strong> ground and 1st floors<br />

Ballymun – Construction <strong>of</strong><br />

new Local <strong>Office</strong><br />

Bray – Construction <strong>of</strong> new<br />

Local <strong>Office</strong><br />

Courts Services Programme<br />

In <strong>2004</strong> expenditure was 2,103,653 on this programme.<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Cork City & County<br />

Courthouse, Washington<br />

Street<br />

Longford - Refurbishment<br />

Tullamore - refurbishment Criminal Court Complex –<br />

New build<br />

Nenagh – Refurbishment &<br />

new extension<br />

Cork District Court extension<br />

29


COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Bray – Construction <strong>of</strong> new<br />

Courthouse<br />

Youghal – refurbishment<br />

Four Courts – Security <strong>Works</strong><br />

Phase 1<br />

Kilkenny – refurbishment<br />

Ballyshannon, new build<br />

Wexford – new build<br />

Drogheda – new build<br />

Letterkenny – new build<br />

Monaghan – refurbishment<br />

Mullingar – refurbishment<br />

<strong>Office</strong> Rationalisation Programme<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Dept. Justice Equality & Law<br />

Reform – Forensic Science<br />

Laboratory – Prefab Building<br />

<strong>Office</strong> <strong>of</strong> the Revenue<br />

Commissioners, Blocks 8<br />

–10, Dublin Castlerefurbishment<br />

works<br />

Dept. <strong>of</strong> Transport – Driving<br />

Test Centre, Finglas, Dublin<br />

Land Registry – Church<br />

Street/Hammond Lane<br />

Dept. Education & Science –<br />

NEPs Building Punch’s Cross,<br />

Limerick<br />

Dept. <strong>of</strong> Transport – Driving<br />

Test Centre, Sarsfield Road,<br />

Cork<br />

Land Registry Santry –<br />

Warehouse Facility<br />

Dept. <strong>of</strong> Agriculture & Food –<br />

New District Veterinary<br />

<strong>Office</strong>, Drumshanbo, Co.<br />

Leitrim<br />

Lansdowne House -<br />

refurbishment <strong>of</strong> Core Areas<br />

Probation & Welfare Service –<br />

St. Nicholas Church, Cork –<br />

Refurbishment.<br />

New OPW <strong>Works</strong>hop,<br />

Ballina, Co. Mayo<br />

Elizabeth Fort, Cork –<br />

Emergency <strong>Works</strong><br />

Programme, Phase IV<br />

Johnstown Castle, Co<br />

Wexford – Ro<strong>of</strong> restoration<br />

In addition the <strong>Office</strong> undertook work on a repayment basis for other agencies. Among the completed<br />

projects were the fit-out <strong>of</strong> <strong>of</strong>fices in Dublin for fit-out <strong>of</strong> a premises (part) in Tallaght for the Personal<br />

Injuries Assessment Board (P.I.A.B.)<br />

Projects in planning include the, refurbishment <strong>of</strong> <strong>of</strong>fices for the Adoption Board at Shelbourne House,<br />

Shelbourne Road, Dublin, fit-out <strong>of</strong> <strong>of</strong>fices for the Ombudsman for Children at Millennium House, 52 –56<br />

Great Strand Street, Dublin 1 and a new development for the Environmental Protection Agency in Kilkenny.<br />

Project Management Services, in their capacity as agents for Teagasc, completed work at Moorepark in<br />

Fermoy, Co. Cork, a 4m development.<br />

30


Irish Prison Service Programme<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Irish Prison Service –<br />

Portlaoise Prison Gate lock<br />

Irish Prison Service –<br />

Portlaoise Prison C Block<br />

Irish Prison Service<br />

Construction <strong>of</strong> bridge to<br />

Spike Island<br />

Irish Prison Service –<br />

Limerick Prison C Wing<br />

Decentralisation Programme<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Irish Prison Service,<br />

Longford<br />

Sligo – Extension to Pension<br />

Services <strong>Office</strong> (Department<br />

<strong>of</strong> Social & Family Affairs)<br />

Defence Forces, Curragh<br />

Once <strong>of</strong>f building projects<br />

<strong>The</strong> Restoration and Development <strong>of</strong> Nenagh Courthouse, Co Tipperary commenced in May <strong>2004</strong> and is<br />

scheduled for completion September 2005. <strong>The</strong> development is valued at 14m<br />

<strong>The</strong> Restoration and Development <strong>of</strong> Tullamore Courthouse, Co Offaly is scheduled to start in April 2005.<br />

Completion is expected in July 2006. <strong>The</strong> development is valued at 13.5M.<br />

<strong>The</strong> Restoration and Development <strong>of</strong> Longford Courthouse is scheduled to start in September <strong>2004</strong> and is<br />

due for completion in December 2005. <strong>The</strong> development is valued at 9m<br />

<strong>The</strong> Restoration and Extension <strong>of</strong> the Custom House in Cobh, Co. Cork is due to start May 2005 and is<br />

scheduled for completion in May 2006. <strong>The</strong> development is valued at approximately 3m.<br />

<strong>The</strong> provision <strong>of</strong> <strong>of</strong>fice accommodation for the Department <strong>of</strong> Education and Science, National Educational<br />

Psychological Service, Friars Mill Road, Mullingar, Co. Westmeath was completed in September <strong>2004</strong>. <strong>The</strong><br />

project is valued at 2m and the planning application for the civilian development is scheduled for<br />

submission in May 2005.<br />

<strong>The</strong> Schengen Unit, Garda Headquarters, Phoenix Park is nearly complete and is valued at 3m.<br />

Ballymun Regeneration: <strong>The</strong> development <strong>of</strong> a Garda Divisional Headquarters and <strong>Office</strong> Accommodation<br />

for the Department <strong>of</strong> Social & Family Affairs, the Money Advice & Budgeting Service and the Probation<br />

and Welfare Service is valued at 20m. <strong>The</strong> planning notice for the Garda development has been<br />

submitted and the planning application for the civilian development is scheduled for June 2005.<br />

31


Dublin Zoo<br />

<strong>The</strong> Development <strong>of</strong> a New Restaurant and Staff Facilities is now completed the works were valued at 4m.<br />

<strong>The</strong> extension <strong>of</strong> the new entrance and environs is valued at 2.6m. Work is scheduled to start in January<br />

2005 and is due for completion in April 2005. This project marks the completion <strong>of</strong> the Capital<br />

Development Programme for 2001 – 2005 at a value <strong>of</strong> 12.7m<br />

Coast Guard Stations<br />

<strong>The</strong> refurbishment <strong>of</strong> Ardmore Coast Guard Station and Tramore Coast Guard Station in Co Waterford are<br />

now complete. <strong>Works</strong> were also completed for the Coast Guard Station in Rosslare Co Wexford.<br />

<strong>The</strong> contract for the construction <strong>of</strong> a new Coast Guard Station in Bunbeg Co Donegal is being finalised<br />

and the project is due for completion December 2005.<br />

A Planning submission is currently being prepared for the development <strong>of</strong> a Coast Guard Station in Kilkeel<br />

Co Clare.<br />

<strong>The</strong> development <strong>of</strong> these facilities is valued at approximately 6m<br />

Leinster House/Oireachtas Programme<br />

Expenditure on this Programme totalled 9.6m during <strong>2004</strong><br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER<br />

Extension to self-service Restaurant<br />

New Entrance Pavilion Kildare Street<br />

Fit out <strong>of</strong> 2 floors <strong>of</strong> Agriculture House<br />

for Additional Oireachtas Personnel<br />

Merrion St.Pavilion<br />

Phase 1 Refurbishment <strong>of</strong> Kildare<br />

House for Oireachtas Personnel<br />

Phase 2 Kildare House<br />

New access facility at Kildare St.Gate<br />

Oireachtas Créche & Fitness Room<br />

Phase 1 Control Development Plan<br />

Landscaping <strong>of</strong> temporary carpark<br />

Leinster Lawn<br />

Garda Building Programme<br />

<strong>The</strong> OPW has undertaken a very successful Garda Building Programme in recent years. Over the past ten<br />

years, some 100m has been spent by OPW providing new Garda accommodation and carrying out major<br />

extensions and refurbishments to existing Garda Stations. In the last two years alone almost 30m has<br />

been spent.<br />

<strong>The</strong> design and construction <strong>of</strong> these new works is <strong>of</strong> the highest quality <strong>of</strong>fering Garda personnel<br />

excellent working conditions and facilities. <strong>The</strong> brief <strong>of</strong> requirement is constantly changing and revised<br />

briefs will soon be implemented to accommodate the rising demand in twenty first century policing.<br />

32


Projects completed in <strong>2004</strong>:<br />

• Abbeyfeale Area H.Q. Co. Limerick<br />

• Ballycotton Co. Cork Basic Unit<br />

• Dundalk District H.Q. Co. Louth. Extension & Refurbishment<br />

• Garda H.Q. Phoenix Park Dublin 8.- Substations<br />

• Longwood Garda Station Co. Meath – Basic Unit<br />

• Templemore Garda District Headquarters Co. Tipperary<br />

• National Repository, Santry Dublin 9.<br />

Projects brought on site in <strong>2004</strong>:<br />

• Ballina District H.Q. Co. Mayo<br />

• Ballyshannon District H.Q. Co. Donegal<br />

• Bantry District H.Q. Co. Cork<br />

• New Ross District H.Q. Co Wexford.<br />

Major Projects coming on stream:<br />

• Templemore Garda College Co.Tipperary<br />

- New Facilities block<br />

- Extension <strong>of</strong> Dining Hall & Gym<br />

- Refurbishment <strong>of</strong> Existing Garda Station and<br />

• Schengan – Garda Headquarters – 3.5m. Construction has commenced – Completion May 2005<br />

• Ballymun Garda Divisional Headquarters – 10m – At Planning Stage<br />

Planning Consultation under Part 9. Completed<br />

• Carbury/Derrinturn Co. Kildare – Basic Unit<br />

• Castlerea Garda District Headquarters Co. Roscommon – Extension / Refurbishment<br />

• Claremorris Garda District H.Q. Co. Mayo- District Headquarters<br />

• Donard Garda Station Co. Wicklow – Basic Unit<br />

• Schull Garda Area Headquarters Co. Cork – Area H.Q.<br />

• Urlingford Garda Station Co. Kilkenny. – Basic Unit<br />

• Henry St Garda Station. Co Limerick – Extension / Refurbishment.<br />

• Irishtown Dublin 4 – City Type Garda Station<br />

• Oranmore, Co. Galway- City Type Garda Station<br />

• Ballingarry, Co. Limerick- Basic Unit<br />

33


Cultural Institutions / Heritage Properties<br />

10.92 m was expended in <strong>2004</strong><br />

COMPLETED IN PROGRESS IN PLANNING<br />

James Joyce Exhibition for the National<br />

Library <strong>of</strong> Ireland<br />

National Museum <strong>of</strong> Ireland, Collins<br />

Barracks, Riding School Refurbishment<br />

Repository Building and Tunnel Link for<br />

the National Library <strong>of</strong> Ireland<br />

Restoration <strong>of</strong> the Palm House, Botanic<br />

Gardens, Glasnevin<br />

Refurbishment <strong>of</strong> 44-45 Merrion<br />

Square for the Irish Architectural<br />

Archives & Irish Manuscripts<br />

Commission<br />

National Museum <strong>of</strong> Ireland, Collins<br />

Barracks, New Central Building<br />

St Stephen’s Green, Staff Facilities<br />

JFK Arboretum, New Ross –<br />

Staff Facilities<br />

Fire Suppression <strong>Works</strong> in Marsh’s<br />

Library<br />

Security Installation in the National<br />

Concert Hall<br />

Carrowmore Visitor Centre, Co Sligo<br />

New Heritage Council headquarters in<br />

Kilkenny<br />

Installation <strong>of</strong> New Lift in 2/3 Kildare<br />

Street for National Library<br />

Garnish Island, Co Cork – Upgrade <strong>of</strong><br />

Staff Facilities<br />

External Lighting project in the National<br />

Concert Hall<br />

Refurbishment <strong>of</strong> the bars in the<br />

National Concert Hall<br />

Fire, Security and Gallery Lighting project<br />

in the Royal Hospital Kilmainham<br />

Lisdoonvarna <strong>The</strong>atre / Arts Pavilion<br />

External Signage Project in the National<br />

Concert Hall<br />

Conservation and restoration works at<br />

Marsh’s Library<br />

Muckross House, Killarney – Disabled<br />

Access<br />

Derrynane National Historic Park –<br />

Staff Facilities<br />

Refurbishment <strong>of</strong> National Gallery <strong>of</strong><br />

Ireland, No. 5 South Leinster Street.<br />

Clara Bog -New Visitor Centre,<br />

Co Offaly<br />

Kilafin, Stone Coach House<br />

National Museum <strong>of</strong> Ireland, Collins<br />

Barracks, Military History Exhibition<br />

Ballycroy, Co Mayo – New Visitor<br />

Centre<br />

Garnish Island, Glass Houses, Co Cork<br />

St Enda’s Museum, Refurbishment<br />

Connemara National Park – New<br />

Entrance Pavilion<br />

Flahive’s Lodge, Glengariff,<br />

Refurbishment<br />

Installation <strong>of</strong> Chiller System in the<br />

Royal Hospital Kilmainham<br />

Dinis Cottage, Killarney, Refurbishment<br />

Refurbishment <strong>of</strong> the National Gallery<br />

<strong>of</strong> Ireland, Lecture <strong>The</strong>atre.<br />

Phoenix Park, Walled Garden –<br />

Restoration<br />

34


<strong>The</strong> OPW Access Programme<br />

During <strong>2004</strong> the Access Programme supported work to improve accessibility in buildings occupied by the<br />

Courts Service; Department <strong>of</strong> Social & Family Affairs; Department <strong>of</strong> Finance; Department <strong>of</strong> Education &<br />

Science; Department <strong>of</strong> Environment, Heritage & Local Government; Department <strong>of</strong> Community, Rural &<br />

Gaeltacht Affairs; Department <strong>of</strong> Foreign Affairs; Department <strong>of</strong> Health & Children; OPW; <strong>Office</strong> <strong>of</strong> the<br />

Comptroller & Auditor General; Central Statistics <strong>Office</strong>; <strong>Office</strong> <strong>of</strong> the Attorney General; <strong>Office</strong> <strong>of</strong> the<br />

Commissioners <strong>of</strong> Charitable Donations & Bequests; <strong>Office</strong> <strong>of</strong> the Revenue Commissioners; Irish Linguistics<br />

Institute; National Archives; and the Garda Authorities.<br />

<strong>The</strong> OPW, in conjunction with the Department <strong>of</strong> Justice, Equality & Law Reform and the Institute for<br />

Design & Disability, continued to sponsor a touring exhibition, "Design for All", assembled around the<br />

seven principles <strong>of</strong> Universal Design as compiled by the Centre for Universal Design, North Carolina State<br />

University. <strong>The</strong> exhibition continued to tour in <strong>2004</strong>.<br />

Venues included:<br />

• <strong>The</strong> closing conference for the Barcelona Declaration, Royal Hospital Kilmainham.<br />

• <strong>The</strong> Young Social Innovators Awards, City West.<br />

• Killarney Library, Killarney<br />

• Tralee Library, Tralee<br />

• Institute <strong>of</strong> Designers in Ireland’s Design Week, Atrium, OPW,<br />

• 51 St Stephens Green, Dublin<br />

Total expenditure in <strong>2004</strong> was 662,000 on 28 projects.<br />

Special Projects<br />

"Practical Completion <strong>of</strong> the 12,500m 2 State Laboratory at Backweston was achieved in Summer <strong>2004</strong><br />

and a formal handover <strong>of</strong> the building to the Minister for Finance took place on the 31st August <strong>2004</strong>.<br />

Completion <strong>of</strong> the adjoining 25,000m 2 Laboratories complex for the Department <strong>of</strong> Agriculture &<br />

Food - scheduled for January 2005 - was delayed following the malicious setting <strong>of</strong> fires in one <strong>of</strong> the<br />

Laboratories in mid-September <strong>2004</strong>. Contract completion is now due in early May 2005. Total expenditure<br />

involved on the Backweston complex is in the region <strong>of</strong> 200m.<br />

Construction work on the provision <strong>of</strong> the new 50m/11,000m 2 (approx.) Marine Institute HQ at<br />

Oranmore, Co. Galway progressed well throughout <strong>2004</strong> and is due for completion at the end <strong>of</strong> 2005.<br />

Preparatory work on the provision <strong>of</strong> the new Central Veterinary Research Farm at Longtown Farm,<br />

Clane, Co. Kildare to replace the existing facility at Abbotstown, Dublin 15 for the Department <strong>of</strong><br />

Agriculture & Food continued during the year. A Planning Application for the Main Contract comprising<br />

Administration Buildings, Yards and Sheds covering a total floor area <strong>of</strong> just in excess <strong>of</strong> 14,000m 2 was<br />

submitted to Kildare County Council in December <strong>2004</strong>.<br />

Expressions <strong>of</strong> Interest were received in January <strong>2004</strong> for the provision via the Design, Build, Finance,<br />

Operate and Maintain route <strong>of</strong> a 2,000-seater National Conference Centre. This complex <strong>Public</strong> Private<br />

Partnership (PPP) project was advanced substantially during the year to the extent that three consortia were<br />

selected to proceed to the next stage <strong>of</strong> the Competition i.e., Invitation to Tender, documents for which<br />

issued in December <strong>2004</strong>.<br />

35


Under the OPW’s "Transforming State Assets Programme" Planning Approval for the proposed WestGate<br />

development comprising 83,000m 2 <strong>of</strong> mixed-use Development at John’s Road/Military Road West, Dublin<br />

was received in September <strong>2004</strong> following 3rd Party Appeals to An Bord Pleanála <strong>of</strong> the February <strong>2004</strong><br />

Planning Permission received from Dublin City Council. [Property Management Division is now dealing with<br />

the disposal <strong>of</strong> the property on the open market].<br />

<strong>The</strong> Planning Permission granted on 30th November <strong>2004</strong> for the proposed 52,000m 2 HeustonGate<br />

development at John’s Road/Military Road East featuring a 32-storey landmark tower building and the<br />

Exploration Station (formerly called the Children’s Museum), was the subject <strong>of</strong> Appeals to An Bord<br />

Pleanála. OPW’s response to the Appeals will be with An Bord Pleanála by early February 2005.<br />

Planning Permission for a proposed new <strong>of</strong>fice development <strong>of</strong> over 4,000m 2 for the Department <strong>of</strong><br />

Finance at 7-9 Merrion Row/Military Billets i.e., the site <strong>of</strong> the former National Museum building<br />

adjoining the Huguenot Cemetery and the Military Billets on the South Road <strong>of</strong> Government Buildings, was<br />

received in April <strong>2004</strong>. Sanction from the Department <strong>of</strong> Finance to proceed with the Development<br />

followed in September <strong>2004</strong>. Tender documents for both the Enabling i.e., demolition/drainage <strong>Works</strong> and<br />

the Main Contract were in preparation at the end <strong>of</strong> <strong>2004</strong>. This will be a complex project to manage given<br />

the logistical restrictions imposed by its location on busy Merrion Row, its adjacency to the Huguenot<br />

Cemetery and the security aspects <strong>of</strong> the proposed connection to Government Buildings via a tunnel under<br />

the South Road.<br />

Design development for the proposed 11,000m 2 (approx.) Food Safety Centre for the Department <strong>of</strong><br />

Agriculture & Food at Backweston continued during the year but was hampered by the fact that the<br />

Department was unable to finalise its brief <strong>of</strong> requirements due to the effect <strong>of</strong> the Decentralisation<br />

proposals. However, by year-end the design had been developed sufficiently to facilitate a pre-Planning<br />

meeting with Kildare County Council, who have yet to confirm their availability in that regard.<br />

Planning Application documents for a generic type <strong>of</strong>fice development <strong>of</strong> 3,500m 2 (approx.) <strong>of</strong><br />

accommodation at 5-7 Merrion Square were completed during the year and a formal instruction to<br />

lodge the Application was awaited at year-end.<br />

<strong>The</strong> Unit continued to act as Technical Advisers to the Department <strong>of</strong> Arts, Sport & Tourism (DAST)<br />

on the proposed development <strong>of</strong> a National Stadium. Following completion in December 2003 <strong>of</strong> an<br />

assessment <strong>of</strong> the IRFU/FAI Lansdowne Road Feasibility Study for a new Stadium, the Government decided<br />

in January <strong>2004</strong> to financially support - to the tune <strong>of</strong> 191m - the redevelopment <strong>of</strong> Lansdowne Road<br />

into a 50,000 all-seater Stadium under the joint sponsorship <strong>of</strong> the IRFU and FAI. Special Projects Unit<br />

continued to advise DAST throughout the year regarding the various procurement options being<br />

considered. In early <strong>2004</strong>, a joint venture company - Lansdowne Road Stadium Development Company<br />

Limited (LRSDC) - was established by the IRFU and FAI to procure the Stadium. This Unit has liaised closely<br />

with LRSDC and DAST on all matters relating to the procurement <strong>of</strong> Design and Project Management<br />

services in that connection e.g., documentation, attendance at interviews and evaluation <strong>of</strong> Consultants’<br />

submissions.<br />

As part <strong>of</strong> its Decision to support the redevelopment <strong>of</strong> Lansdowne Road, the Government also committed<br />

itself, as financial resources permit, to the development <strong>of</strong> a Sports Campus at Abbotstown. <strong>The</strong> Campus<br />

is to include medical, research and training support for elite athlete development plus administrative<br />

facilities for the smaller sports bodies, in addition to a range <strong>of</strong> other facilities including pitches and<br />

training grounds. <strong>The</strong> Campus at Abbotstown is to be procured by Campus and Stadium Ireland<br />

Development Ltd., (CSID) who commissioned, during <strong>2004</strong>, a Development Control Plan (DCP) for the<br />

entire site. SPU contributed to various aspects <strong>of</strong> the DCP and the conclusions/recommendations in the<br />

Development Control Plan are to be considered by Government in early 2005. SPU’s role in relation to the<br />

Project is to act as Technical Advisors to DAST/CSID.<br />

36


Total Expenditure by Special Projects Unit in <strong>2004</strong> was 83,998,888.29.<br />

COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />

Relocation <strong>of</strong> the State<br />

Laboratory (State Lab) from<br />

Abbotstown to Backweston<br />

Relocation <strong>of</strong> the<br />

Department <strong>of</strong> Agriculture &<br />

Food Laboratories (Agrilabs)<br />

from Abbotstown to<br />

Backweston<br />

Provision <strong>of</strong> Accommodation<br />

for the Department <strong>of</strong><br />

Finance at 7-9 Merrion Row<br />

National Conference Centre<br />

Relocation <strong>of</strong> the Marine<br />

Institute HQ to Galway.<br />

Proposed WestGate and<br />

HeustonGate Developments at<br />

John's Road/Military Rd. sites.<br />

Department <strong>of</strong> Agriculture &<br />

Food Farm Facility at<br />

Longtown, Clane, Co. Kildare<br />

Development at 5-7 Merrion<br />

Square, Dublin<br />

Provision <strong>of</strong> a Permanent<br />

Food Safety Centre, for the<br />

Department <strong>of</strong> Agriculture &<br />

Food at Backweston.<br />

37


Architectural Services<br />

<strong>The</strong> architectural practice within the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> provides a service <strong>of</strong> exceptional quality. It<br />

provides a comprehensive design and project management service for public sector building projects, a<br />

conservation management and advisory service and <strong>of</strong>fers independent advice to the Government on<br />

architectural issues.<br />

By operating closely with the Structural Engineering and Mechanical and Electrical Sections <strong>of</strong> the<br />

Engineering Services Business Unit and with the Quantity Surveying Section it <strong>of</strong>fers a full in-house multidisciplinary<br />

service to its customers.<br />

Architectural services have developed a reputation for quality and pr<strong>of</strong>essionalism reflected by the many<br />

awards achieved.<br />

<strong>The</strong> practice has developed a comprehensive management that is ISO 9002 accredited and produces<br />

annual accounts that consistently show Architectural Services to be operating at a notional surplus.<br />

Services <strong>of</strong>fered to our customers include:<br />

• Provision <strong>of</strong> full design and construction management service<br />

• Project feasibility studies and reports<br />

• Development <strong>of</strong> initial brief<br />

• Advice on initial building and lifetime costs<br />

• Advice on planning and building regulation issues<br />

• Advice on health and safety<br />

• Advice on conservation methods and procedures<br />

<strong>The</strong> practice has a developed expertise in a number <strong>of</strong> areas:<br />

• Modern <strong>of</strong>fice accommodation<br />

• Conservation and restoration <strong>of</strong> heritage properties<br />

• Prison buildings<br />

• Garda buildings<br />

• <strong>Public</strong> <strong>Office</strong>s and Government Departments<br />

• <strong>Public</strong> access at heritage sites<br />

38


Project Portfolio<br />

<strong>The</strong> extent <strong>of</strong> work undertaken by Architectural services is indicated by the value <strong>of</strong> the portfolio <strong>of</strong><br />

projects. For <strong>2004</strong> the work programme contained 441 projects with a combined value <strong>of</strong> 2.133 billion.<br />

Throughout the year variations occurred in the planned advancement <strong>of</strong> certain projects owing to the<br />

commencement <strong>of</strong> the Government Decentralisation Programme and to changing priorities <strong>of</strong> the client.<br />

Although some 84 projects were added to the programme a number <strong>of</strong> major projects were also removed<br />

resulting in an end <strong>of</strong> year output value <strong>of</strong> 1.668 billion for 438 projects on hand.<br />

Continuing Pr<strong>of</strong>essional Development (CPD)<br />

Monitoring and developing a pr<strong>of</strong>essional competency level is essential in ensuring that project quality and<br />

service delivery is maintained as well as being a requirement <strong>of</strong> ISO 9002. An ISO Audit <strong>of</strong> Architectural<br />

Services noted that individual staff member’s average annual CPD training stood at 28 hours, which<br />

exceeded the target <strong>of</strong> 25 hours.<br />

<strong>The</strong> CPD Programme continued in <strong>2004</strong> with training and other events including:<br />

• Lecture on Designing with Wood and sourcing <strong>of</strong> Tropical Hardwoods- Rupert Oliver & Ciaran<br />

O’Connor<br />

• Lecture on Designing for Sustainability-Roeland Van Elsen<br />

• Series <strong>of</strong> lectures and RIAI approved refresher courses for selected staff, on Health and Safety and<br />

Planning Legislation<br />

• Series <strong>of</strong> lectures to individual staff members on Conservation <strong>of</strong> Historic Interiors.<br />

• Participation by selected staff at Icomos (International committee on Monuments and sites)<br />

Conference in Dublin Castle<br />

• Participation by selected staff at Historic Houses <strong>of</strong> Ireland <strong>Annual</strong> Conference.<br />

• Meetings with the Education <strong>Office</strong>r <strong>of</strong> the RIAI to discuss CPD matters <strong>of</strong> mutual benefit to be<br />

progressed in the coming year.<br />

Graduate Training Programme<br />

• A new joint RIAI/OPW Graduate Training Programme was established in <strong>2004</strong>. <strong>The</strong>re are currently 9<br />

graduates in OPW with capacity for a full compliment <strong>of</strong> 20 graduates.<br />

• <strong>The</strong> training programme provides the experience required for the RIAI/ NUI examination in<br />

pr<strong>of</strong>essional practice and during their time with Architectural Services, the graduates have made a<br />

positive contribution to the design and development <strong>of</strong> various projects.<br />

39


Palm House<br />

Botanic Gardens


Conservation<br />

<strong>The</strong> Conservation Unit, in addition to executing major building conservation projects, continued with a<br />

number <strong>of</strong> conservation research initiatives, including:<br />

• Developing a building limestone database with the State Laboratory and the Geological Survey <strong>of</strong><br />

Ireland<br />

• Conservation research into historic paints under joint agreement with the State Laboratory.<br />

• Developing a research programme and establishing collaborators to share in undertaking <strong>of</strong> specific<br />

practice related subjects: fire safety (historic buildings); stone cantilevers; sculpted and carved<br />

elements; ironwork<br />

• <strong>The</strong> recording and documentation <strong>of</strong> interventions in Historic Properties and other Protected<br />

Structures with the School <strong>of</strong> Architecture, U.C.D.<br />

Sustainable Development and Universal Access policy<br />

• <strong>The</strong> OPW SD+UA Workgroup (Workgroup on Sustainable Design and Universal Access) continues to<br />

research best practice, methods and standards for Architectural Services<br />

• <strong>The</strong> Green Design Audit Checklist, a self-auditing tool, is available on the intranet to assist the<br />

design process at various stages<br />

• <strong>The</strong> Green Team (Partnership Committee Workgroup) was launched in June 2003. <strong>The</strong> team<br />

comprises <strong>of</strong> volunteer members from all divisions <strong>of</strong> the OPW including regional <strong>of</strong>fices, with the<br />

intention <strong>of</strong> achieving more environmentally friendly work practices and a sustainable approach to<br />

the services provided<br />

• <strong>The</strong> Accessibility Audit Checklist is available on the OPW intranet site to assist designers audit<br />

design to comply with the current statutory building regulations<br />

• <strong>The</strong> OPW currently have fifteen qualified access auditors to assist in auditing <strong>of</strong> buildings within the<br />

State property portfolio following a request from a Government Department<br />

• <strong>The</strong> Design for All Exhibition, presented by the OPW in conjunction with the Department <strong>of</strong> Justice,<br />

Equality and Law reform and the Institute <strong>of</strong> Design and Disability completed its tour in <strong>2004</strong>.<br />

Following its appearance in Malaga, Spain the exhibition traveled to the RHK & City West in Dublin,<br />

Killarney & Tralee in Kerry and then returned to the Atrium in OPW.<br />

• During <strong>2004</strong> the SD+UA Workgroup provided assistance and advice in the development <strong>of</strong> the<br />

generic output specification to be used in the Government Decentralisation Programme.<br />

41


Engineering Services<br />

With staff drawn from a range <strong>of</strong> engineering disciplines, this business unit delivers engineering services<br />

and advice in the civil, mechanical & electrical and hydrometric fields in connection with its own work<br />

programme and that <strong>of</strong> other <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> business units.<br />

Flood Policy Review<br />

In September <strong>2004</strong> the Government accepted the recommendations <strong>of</strong> a report <strong>of</strong> an inter-departmental<br />

group established to review national flood policy. <strong>The</strong> Group recommended that the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />

be the State’s lead agency in relation to this area and be tasked with delivering a multi-faceted programme<br />

aimed at mitigating future flood risk and impact. Engineering Services will implement the programme over<br />

a number <strong>of</strong> years, in conjunction with other state agencies where relevant. <strong>The</strong> programme includes the<br />

following major new initiatives:<br />

• National Flood Hazard Mapping Programme<br />

• Updating the Flood Studies <strong>Report</strong> for Ireland<br />

• A campaign to raise public awareness <strong>of</strong> flooding issues<br />

• Provision <strong>of</strong> guidance in relation to sustainable development<br />

• Production <strong>of</strong> a flood defence asset register<br />

• Development <strong>of</strong> a flood warning system<br />

• Development <strong>of</strong> criteria for designation and prioritisation <strong>of</strong> channels for future maintenance and<br />

flood relief measures<br />

By the end <strong>of</strong> <strong>2004</strong> progress on implementation <strong>of</strong> these initiatives was as follows:<br />

National Flood Hazard Mapping Programme: A contract was placed for Phase I <strong>of</strong> the Programme. This<br />

entails (a) collection and verification <strong>of</strong> available information in relation to past flood events from more<br />

than 40 Local Authority and other organisations and (b) development <strong>of</strong> an Internet based system to<br />

disseminate this information. By year-end collection <strong>of</strong> material was underway at six source bodies and<br />

development <strong>of</strong> the prototype <strong>of</strong> the website was well advanced.<br />

Flood Studies Update: Preparation <strong>of</strong> an implementation plan commenced in conjunction with relevant<br />

organizations. An Engineer with specialist expertise was recruited on contract to assist in this process.<br />

Flood Warning System: Contract documents were completed for procurement <strong>of</strong> meteorological<br />

equipment that will be used in two pilot warning systems on the Munster Blackwater and the Suir rivers.<br />

42


Quality Service<br />

• Mechanical & Electrical Section secured ISO 9001 accreditation in August <strong>2004</strong>.<br />

• All other Engineering Services sections already accredited to the ISO 9001 standard retained that<br />

status following audits conducted in <strong>2004</strong>.<br />

• Drainage Maintenance Section commenced preparations for seeking accreditation to the ISO 18001<br />

(Health & Safety) standard.<br />

• the customer satisfaction-monitoring programme in Drainage Maintenance Division again yielded a<br />

high satisfaction rating from clients.<br />

• A programme was developed with a view to seeking accreditation to the Institution <strong>of</strong> Engineers <strong>of</strong><br />

Ireland Continuing Pr<strong>of</strong>essional Development training scheme for pr<strong>of</strong>essional and technical staff.<br />

<strong>The</strong> other main activities and outputs in Engineering Services during the year were as follows:<br />

Drainage Maintenance<br />

EAST REGION WEST REGION S-W REGION TOTAL<br />

2003 <strong>2004</strong> 2003 <strong>2004</strong> 2003 <strong>2004</strong> 2003 <strong>2004</strong><br />

Main channels (km) 62 59 203 221 69 123 334 403<br />

Minor channels (km) 819 869 549 536 552 523 1970 1928<br />

Bridges repaired 7 35 43 42 51 103 145 180<br />

Bridges replaced 22 23 26 24 5 6 42 53<br />

Bridge development 57 131 17 142 33 78 165 351<br />

applications<br />

Labourforce 119 120 98 98 73 72 287 291<br />

(at 31 December)<br />

Maintenance 4.6 5.9 4.3 4.9 4.4 4.6 13.3 15.4<br />

expenditure ( m)<br />

Environmental<br />

Environmental Drainage Maintenance Programme: This on-going programme to analyse the<br />

environmental impact <strong>of</strong> drainage and devise and implement least invasive methods continued with the<br />

assistance <strong>of</strong> the Central Fisheries Board. Consultations with Regional Fisheries Board and the National<br />

Parks & Wildlife Service also continued in relation to the drainage works programme.<br />

43


Mechanical Engineering<br />

As part <strong>of</strong> an ongoing plant management programme, new equipment and vehicles costing 0.7m were<br />

purchased.<br />

In addition to output supporting Engineering Services drainage operations e.g. fabricating sluice gates,<br />

weed-boats etc the Central Engineering <strong>Works</strong>hops carried out a number <strong>of</strong> projects for other OPW<br />

business units and outside bodies including:<br />

Altamont House Co. Carlow: <strong>The</strong> railings going down to the River Slaney from the gardens were<br />

completed during the year.<br />

Regional Veterinary <strong>Office</strong>s: Stainless steel laboratory vices fabricated<br />

Veterinary <strong>Office</strong> equipment<br />

Altamont House railings<br />

44


Hydrology & Hydrometric<br />

Hydrometric data collection<br />

At the end <strong>of</strong> <strong>2004</strong>, data was being collected at a total <strong>of</strong> 347 hydrometric gauging stations throughout<br />

the country (295 permanent and 52 project-related).<br />

Requests for hydrological data<br />

<strong>The</strong> Section responded to a total <strong>of</strong> 256 requests for data or information in 2003, 90% <strong>of</strong> which were<br />

processed within 7 days <strong>of</strong> receipt. Data is also being provided via a dedicated Internet site<br />

(www.opw.ie/hydro/home.asp).<br />

Gauging equipment<br />

Arrangements were completed for procurement <strong>of</strong> sophisticated gauging equipment that will be used in a<br />

pilot flood warning system.<br />

Structural Engineering<br />

This Section expanded in <strong>2004</strong> with the integration <strong>of</strong> four former Heritage Service (Department <strong>of</strong> the<br />

Environment, Heritage and Local Government) staff back into OPW. As a result, the Section’s activities now<br />

include a number <strong>of</strong> projects related to heritage properties. This work has been fully integrated into the<br />

Section’s ISO 9001 Quality Management System.<br />

New work designed in-house and completed in <strong>2004</strong> included:<br />

New Garda Stations at New Ross, Co Wexford, Abbeyfeale Co. Limerick; Staff Park facilities in St Stephens<br />

Green; Entrance Pavilion at Connemara National Park;<br />

Irish Coastguard Station, Rosslare strand and extensions to Dundalk and Ennistymon Garda Stations<br />

<strong>The</strong> throughput <strong>of</strong> cases in the year can be summarized as follows:<br />

PROJECT/ACTIVITY NO. ON HAND 1/1/<strong>2004</strong> NEW PROJECTS IN <strong>2004</strong> TOTAL NUMBER COMPLETED IN <strong>2004</strong><br />

Building 27 4 36 11<br />

Civil Structural 0 7 7 0<br />

<strong>Report</strong>s 80 126 206 69<br />

Heritage related projects included restoration <strong>of</strong> historic artificial lake at Emo Court; design <strong>of</strong> 2<br />

footbridges for Killarney National Park and upgrading <strong>of</strong> Muckross House sewage treatment plant.<br />

45


Mechanical and Electrical<br />

A review was carried out <strong>of</strong> the operation <strong>of</strong> the trial contracting out <strong>of</strong> maintenance works.<br />

Output is summarized below:<br />

WORK AREA<br />

TOTAL VALUE M<br />

Service Contracts 3.5<br />

Minor <strong>Works</strong> /Maintenance 8<br />

Programmed maintenance work 1.6<br />

New <strong>Works</strong> 22<br />

Advice and Monitoring 90<br />

Flood Relief Programme<br />

<strong>The</strong> OPW programme <strong>of</strong> Flood Relief Schemes is managed by Engineering Services. <strong>The</strong> programme has<br />

been ongoing since 1995 and schemes are carried out in association with the relevant local authorities.<br />

<strong>Works</strong> are generally carried out under the Arterial Drainage Act 1945, and the Arterial Drainage<br />

Amendment Act 1995. In recent years some phases <strong>of</strong> schemes have been carried out by OPW as agents <strong>of</strong><br />

local authorities under Part 8 <strong>of</strong> the Planning and Development Regulations 2001.<br />

OPW expenditure on Flood Relief Projects amounted to 15.4m in <strong>2004</strong>. Construction works continued on<br />

two areas in <strong>2004</strong>: Kilkenny where the scheme is being undertaken under the Arterial Drainage Acts, and<br />

the River Tolka, which is being undertaken under local authority powers. <strong>The</strong>se two flood relief schemes<br />

accounted for 80% <strong>of</strong> the Flood Relief budget in <strong>2004</strong> with 9.7m expended in Kilkenny and 2.75m on<br />

the River Tolka.<br />

Kilkenny Scheme<br />

<strong>Works</strong> on the River Nore (Kilkenny City) Flood Relief Scheme began in August 2001 and are now practically<br />

complete. <strong>The</strong> scheme was designed to provide protection against a flood <strong>of</strong> such extent that it has a 1%<br />

probability <strong>of</strong> occurrence in any year.<br />

Greensbridge, Kilkenny:<br />

Downstream view<br />

46


John’ St. Johns Bridge,<br />

Kilkenny: Downstream view<br />

River Tolka<br />

<strong>Works</strong> on the River Tolka continued in <strong>2004</strong> in the Dublin City, Fingal and Meath areas. <strong>The</strong> works were<br />

carried out by OPW direct labor operating out <strong>of</strong> the East Region in Trim and included the construction <strong>of</strong><br />

walls and embankments, Removal <strong>of</strong> Distillery Weir, and the widening <strong>of</strong> the river in the Dublin City area.<br />

<strong>Works</strong> in the Meath area included the replacement <strong>of</strong> the Maynooth Road bridge, Embankment<br />

construction and the removal and restoration <strong>of</strong> the old Castle View Bridge. In Fingal, embankments were<br />

constructed along the N3 road, in Herbert Road and at the Westpoint Business Park. Further works are<br />

planned in all 3 areas in 2005.<br />

Activity on the Flood Relief Programme in <strong>2004</strong> is summarized below.<br />

SCHEME STATUS EXPENDITURE<br />

Kilkenny Almost completed 9,711,243<br />

Tolka (Dublin) Phase 2 complete 1,020,082<br />

Tolka (Meath) Interim and Phase 1 complete 986,809<br />

Tolka (Fingal) First Phase <strong>of</strong> <strong>Works</strong> complete 717,297<br />

Clonmel Phase 1 underway 222,218<br />

Mallow Design <strong>of</strong> Phase 1 complete. Construction March '05 1,374,019<br />

Waterford Proposed Scheme Exhibited 51,287<br />

Carlow Proposed Scheme Exhibited 44,278<br />

Ennis Design underway. Exhibition April '05 0<br />

Fermoy Exhibition Autumn '05 60,350<br />

Templemore Feasibility Study ongoing. Exhibition mid-2005 202,052<br />

Tullow Feasibility Study ongoing 54,573<br />

Mornington Exhibition April '05 16,315<br />

Flood Mapping Project Phase 1 underway 618,264<br />

Miscellaneous 313,345<br />

TOTAL 15,392,132<br />

47


Government Supplies Agency<br />

Procurement Service<br />

<strong>The</strong> Government Supplies Agency (GSA) provides a centralised procurement service in markets that are<br />

amenable to aggregation, for Government Departments and <strong>Office</strong>s. <strong>The</strong>se goods and services are<br />

generally commodity type items available from stable supply markets. <strong>The</strong>y are items that are commonly<br />

used across the State <strong>of</strong>ten in high volumes.<br />

<strong>The</strong> value <strong>of</strong> the goods and services utilised by Client Departments through Government Supply Agency<br />

contracts was €52,439,340. A breakdown per market is indicated in the following table.<br />

MARKET VALUE (€)<br />

Vehicles & Transport Equipment 13,423,651<br />

Printing and Binding 11,731,965<br />

Fuels (Liquid ,Gas and Solid) 9,969,035<br />

Uniforms & Clothing 5,215,448<br />

Stationery & <strong>Office</strong> Supplies 5,188,033<br />

Advertising Services 3,937,264<br />

Janitorial Supplies 1,693,364<br />

<strong>Public</strong> Order Equipment 756,475<br />

Footwear 314,146<br />

Personal Protective Equipment 209,959<br />

Total 52,439,340<br />

<strong>Public</strong>ations<br />

<strong>The</strong> Agency’s Government <strong>Public</strong>ations Service continued to provide access to Government publications<br />

through our retail outlet in Molesworth Street and on mail order. Sales in <strong>2004</strong> amounted to €1,005,969<br />

Election Services<br />

<strong>The</strong> Government Supplies Agency managed the production <strong>of</strong> ballot papers for the European Parliament,<br />

Local Government elections and the referendum on the 27th amendment <strong>of</strong> the constitution bill <strong>2004</strong> Irish<br />

Citizenship, in <strong>2004</strong>. Election Services continues to work with the Department <strong>of</strong> the Environment on the<br />

development and testing <strong>of</strong> electronic voting systems.<br />

Iris Oifigiúil<br />

<strong>The</strong> Government Supplies Agency publishes Iris Oifigiúil, the Government Gazette, twice each week. An<br />

internet version <strong>of</strong> Iris Oifigiúil is also available and can be accessed at www.irisoifigiuil.ie. <strong>The</strong> addition <strong>of</strong><br />

an on-line advertising placement service was introduced in <strong>2004</strong>.<br />

48


Newgrange


Newgrange


Heritage Services<br />

Historic Properties<br />

With effect from 1 January <strong>2004</strong> operational responsibility for the Built Heritage was transferred to the<br />

O.P.W. while responsibility for policy matters (including capital funding) remains with the Department <strong>of</strong><br />

the Environment, Heritage and Local Government.<br />

Historic Properties is responsible for the conservation, management, presentation and development <strong>of</strong> over<br />

20 Historic Properties comprising Houses, Historic Park and Gardens. <strong>The</strong>se include such flagship properties<br />

as the Phoenix Park, the National Botanic Gardens, Kilkenny Castle, Castletown House and the JFK<br />

Arboretum.<br />

Development work encompasses restoration <strong>of</strong> historic buildings, provision <strong>of</strong> improved visitor facilities,<br />

upgrading and restoration <strong>of</strong> historic gardens and arboreta and the interpretation and presentation <strong>of</strong><br />

these heritage properties to the public.<br />

In addition to current expenditure incurred in relation to the staffing and maintenance <strong>of</strong> these properties,<br />

capital funding was also provided by the Department <strong>of</strong> Environment, Heritage and Local Government. A<br />

wide ranging programme <strong>of</strong> small-scale maintenance, improvement, conservation and health and safety<br />

works, together with the provision <strong>of</strong> machinery, was funded from the OPW Vote in <strong>2004</strong>.<br />

National Botanic Gardens, Dublin<br />

<strong>The</strong> restoration <strong>of</strong> the Palm House, a unique seven-storey building dating back to the mid-19th century,<br />

was completed in the spring <strong>of</strong> <strong>2004</strong> and the building was <strong>of</strong>ficially opened by the Taoiseach in May <strong>2004</strong>.<br />

This major project represents the completion <strong>of</strong> the programme <strong>of</strong> major infrastructural works set out in<br />

the Management Plan for the Gardens published in 1992. <strong>The</strong> two-year project consisted <strong>of</strong> the faithful<br />

restoration <strong>of</strong> the Palm House complex involving the dismantling, repair and re-erection <strong>of</strong> the glasshouses.<br />

Improvements included the introduction <strong>of</strong> a combined new heating, ventilation and misting (humidity<br />

control) system. <strong>The</strong> project was funded by the Department <strong>of</strong> Environment, Heritage and Local<br />

Government and formed part <strong>of</strong> the current National Development Plan.<br />

Liffey Valley Regional Park, Lucan<br />

Lucan Demesne was acquired by the State in 1996 with the objective <strong>of</strong> establishing a Liffey Valley<br />

Regional Park which could be extended in the future by the three relevant Local Authorities who agreed to<br />

co-operatively manage and maintain the site as a single entity and to carry out an agreed programme <strong>of</strong><br />

works for its development. To this end, funding totalling 4.7m., to be allocated over a period <strong>of</strong> years,<br />

was approved. <strong>The</strong> Local Authorities made much progress during <strong>2004</strong> in implementing this programme <strong>of</strong><br />

works. This project was also funded by the Department <strong>of</strong> Environment, Heritage and Local Government<br />

under the current National Development Plan.<br />

52


Phoenix Park<br />

Substantial resurfacing works were carried out in <strong>2004</strong> on the main road through the Phoenix Park,<br />

Chesterfield Avenue. This project was part-funded by the Department <strong>of</strong> Environment, Heritage and Local<br />

Government. A project for comprehensive renewal <strong>of</strong> this avenue has been drawn up and will be submitted<br />

for planning permission shortly. This scheme incorporates a variety <strong>of</strong> safety features for the benefit <strong>of</strong> all<br />

Park users and the objective is to implement the scheme on a phased basis over a number <strong>of</strong> years.<br />

Great Blasket Island, Co. Kerry<br />

As a result <strong>of</strong> the collapse <strong>of</strong> An Blascaod Mór National Historic Park Act, 1989, a consultative process<br />

about the Island’s future was initiated to bring together all Island stakeholders and other relevant parties.<br />

<strong>The</strong> three main issues to emerge were those <strong>of</strong> access, conservation and an acceptable level <strong>of</strong><br />

development. As part <strong>of</strong> this process a Management Group, comprising <strong>of</strong> representatives <strong>of</strong> landowners,<br />

the Local Authority, the Department <strong>of</strong> the Environment, the Department <strong>of</strong> Community Rural and<br />

Gaeltacht Affairs and O.P.W., was set up. This group made good progress from its first meeting in 2002<br />

and a draft Management Plan for the Island was completed in September <strong>2004</strong>. <strong>The</strong> majority <strong>of</strong><br />

landowners have already signed up to this Plan.<br />

Government approval in principle was given in 2002 to expenditure <strong>of</strong> 8.5m to purchase the holdings on<br />

the Island, to improve the pier at Dún Chaoin and to build a new pier on the Island and to provide visitor<br />

facilities (on a small scale).<br />

<strong>The</strong> objective was to secure the approval <strong>of</strong> the Department <strong>of</strong> the Environment to proceed with the first<br />

element <strong>of</strong> the proposals in 2005 viz. to acquire the lands on the Island at a cost <strong>of</strong> 1.7m. and then to go<br />

back to Government on the rest <strong>of</strong> the proposals. However, the D/Environment has now decided to go<br />

back to Government on the whole package as a first step.<br />

Emo Court, Co. Laois<br />

<strong>The</strong> Country Fair was held in the grounds <strong>of</strong> Emo Court in <strong>2004</strong> for the first time and was a great success.<br />

It will take place there again in June 2005.<br />

Doneraile Court, Co. Cork<br />

This built heritage property formally transferred from the Department <strong>of</strong> the Environment to OPW in<br />

September <strong>2004</strong>.<br />

FINANCIAL INFORMATION €000 €000<br />

2003 <strong>2004</strong><br />

Staffing 7,493 9,751<br />

Non-Pay Running Costs 3,732 3,605<br />

Maintenance 3,391 1,637<br />

Total 14,616 14,993<br />

Funding for major capital projects is provided from the Vote <strong>of</strong> the Department <strong>of</strong> the Environment, Heritage<br />

and Local Government.<br />

53


National Monuments<br />

Financial<br />

Subhead I2<br />

16,390,151.92 was expended in <strong>2004</strong> from the I2 Subhead. (Of this, 10,645,634.70 was spent on PAY<br />

and the remaining 5,744,517.22 was spent on NON-PAY).<br />

<strong>Works</strong>/Services for the Dept. <strong>of</strong> the Environment, Heritage and Local Government –<br />

1,211,119.50 was expended in <strong>2004</strong> by OPW National Monuments on works/services on behalf <strong>of</strong> the<br />

Dept. <strong>of</strong> the Environment, Heritage and Local Government. This expenditure relates to the<br />

installation/upgrading <strong>of</strong> audio-visual shows and exhibitions at national monument sites in State care; the<br />

operation <strong>of</strong> an apprenticeship scheme aimed at building up a skills base in traditional building<br />

conservation skills; and a number <strong>of</strong> conservation projects at national monument sites.<br />

Activities<br />

Black Mill, Roscrea, Co. Tipperary<br />

<strong>The</strong> Black Mill in Roscrea opened to the public during the summer following the completion <strong>of</strong> a 4-year<br />

programme <strong>of</strong> restoration works. <strong>The</strong> mill has been substantially restored and now houses St. Cronan’s<br />

Cross, a 12th century high cross that needed to be removed to an indoor environment owing to concerns<br />

for its preservation. A balcony in the newly restored mill allows viewing <strong>of</strong> St. Cronan’s Cross from different<br />

levels. A replica cross was placed on the site <strong>of</strong> the original cross. <strong>The</strong> Black Mill is presented to the public<br />

as part <strong>of</strong> the Roscrea Heritage complex that also includes Roscrea Castle and Damer House.<br />

This project was funded under the National Development Plan 2000-2006.<br />

Ferns Castle, Co. Wexford<br />

In July, President Mary McAleese formally opened the Ferns Castle Visitor Centre and Tapestry Exhibition.<br />

<strong>The</strong> visitor centre is located adjacent to the castle, which dates from the 13th century. <strong>The</strong> visitor centre is<br />

designed in an arc shape to reflect the geometry <strong>of</strong> the towers <strong>of</strong> the castle and natural materials such as<br />

stone, timber and slate were used in its construction. In addition to providing a guide information service,<br />

the reception building houses the Ferns Tapestry Exhibition consisting <strong>of</strong> 25 individual panels relating the<br />

history <strong>of</strong> Ferns. <strong>The</strong> tapestry panels were produced by the Ferns Tapestry Group, a local community group<br />

formed in 1997 whose aim was to depict the history <strong>of</strong> Ferns through stitchwork.<br />

This project was funded under the National Development Plan 2000-2006.<br />

54


Scattery Island Visitor Facilities<br />

In July, Mr. Tom Parlon, T.D., Minister <strong>of</strong> State, formally opened visitor facilities on Scattery Island, Kilrush,<br />

Co. Clare. Located some 2.5 km <strong>of</strong>f Kilrush, Scattery Island is home to a monastery founded by St. Senan<br />

in the early part <strong>of</strong> the 6th century consisting <strong>of</strong> a round tower and several churches.<br />

Scattery was finally abandoned in 1978 and was subsequently acquired by the State in 1991 with the<br />

assistance <strong>of</strong> Kilrush Town Community Development Ltd., Shannon Development and Clare County<br />

Council. <strong>The</strong> new visitor facilities on the island mainly comprise <strong>of</strong> an existing cottage that has been<br />

converted to serve as a visitor reception area and information point. Visitors disembarking from the ferry<br />

can now avail <strong>of</strong> information at the visitor reception building. In addition a monastic trail has been<br />

developed that takes in Temple Senan, Senan's Bed, the monastery <strong>of</strong> St. Senan, Knocknangel and<br />

Teampall na Marbh.<br />

<strong>The</strong> design <strong>of</strong> the new visitor facilities is mindful <strong>of</strong> the mood and ambiance <strong>of</strong> the island and is respectful<br />

<strong>of</strong> the island's importance as a national monument. It is hoped that the new visitor facilities will encourage<br />

more visitors to take the trip out to the island.<br />

This project was funded under the National Development Plan 2000-2006.<br />

Famine Warhouse 1848, Ballingarry, Co. Tipperary<br />

Mr. Tom Parlon, T.D., Minister <strong>of</strong> State, <strong>of</strong>ficially opened the Famine Warhouse 1848 in July following the<br />

completion <strong>of</strong> an extensive conservation and renovation project by OPW. During the Great Famine the<br />

Warhouse, a substantial two-storey building dating from about 1844, was the scene <strong>of</strong> the 1848 Rebellion<br />

by the Young Irelanders. <strong>The</strong> new permanent State exhibition in the house tells the story <strong>of</strong> the Famine and<br />

the Rebellion, and the trial, imprisonment, and penal exile <strong>of</strong> the leaders in Van Diemen’s Land (now<br />

Tasmania, Australia). <strong>The</strong> Rebellion is one <strong>of</strong> the best documented events in Irish history and eyewitness<br />

accounts from participants – police rebels and the children who were in the house – have been used<br />

throughout the exhibition.<br />

<strong>The</strong> Famine Warhouse 1848 was purchased by the State in 1998 during the celebrations to mark the 150th<br />

anniversary <strong>of</strong> the Rebellion. At the time the Taoiseach, Bertie Ahern, T.D., described the house as ‘an<br />

important historic monument and part <strong>of</strong> our national heritage’ and acknowledged the appropriateness <strong>of</strong><br />

it housing a permanent exhibition.<br />

This project was funded under the National Development Plan 2000-2006.<br />

Main Guard, Clonmel, Co. Tipperary<br />

In April Minister Parlon <strong>of</strong>ficially opened the Main Chamber <strong>of</strong> the Main Guard in Clonmel. <strong>The</strong> restoration<br />

<strong>of</strong> the Main Chamber is the final element in the conservation project undertaken by OPW at the<br />

Mainguard. <strong>The</strong> Main Guard was built by James Butler, Duke <strong>of</strong> Ormond, in 1675 as the courthouse for the<br />

Palatinate or administrative area <strong>of</strong> County Tipperary. Subsequently it was used as a barracks and as the<br />

seat <strong>of</strong> the assize courts until 1803. From 1810, the building was extensively re-modelled and put to new<br />

use. <strong>The</strong> open arch arcade was converted into shops, a basement was excavated and additional floors were<br />

inserted. <strong>The</strong> Main Guard was transferred to State care in the 1980s and a major programme <strong>of</strong> restoration<br />

was subsequently undertaken funded firstly under the EU Operational Programme for Tourism 1994-1999<br />

and then the National Development Plan 2000-2006.<br />

55


<strong>The</strong> building is now presented as it was in the 17th century, with an open arcade to the street. Modern<br />

facilities are provided in a new construction, which accommodates a reception, access stairs and lift, toilets<br />

and staff facilities to the rear and side. <strong>The</strong> new exhibition installed in the Main Chamber <strong>of</strong>ficially opened<br />

by Minister Parlon deals with the discovery <strong>of</strong> the building, the research undertaken in 1990s and the<br />

conservation and restoration <strong>of</strong> the building.<br />

Visitor Services<br />

A primary function <strong>of</strong> Heritage Services in OPW is the conservation and presentation <strong>of</strong> built heritage sites<br />

that are in its care. Over 700 such sites returned to OPW care with effect from January <strong>2004</strong>. In particular,<br />

the conservation <strong>of</strong> over 60 <strong>of</strong> the sites was achieved by the deployment <strong>of</strong> Guides where it was necessary<br />

to do so to ensure their conservation or that it was possible for the public to visit the sites safely. <strong>The</strong><br />

permanent Guides cadre was augmented by the recruitment <strong>of</strong> approximately 300 Guides on a seasonal<br />

basis. <strong>The</strong> total fee-paying visitor numbers <strong>of</strong> 2.098 million in <strong>2004</strong> was testament to the enduring<br />

popularity <strong>of</strong> the sites.<br />

Customer service obligations were fulfilled by conducting surveys <strong>of</strong> visitors to selected individual sites in<br />

<strong>2004</strong>. <strong>The</strong>se surveys confirmed very high satisfaction ratings with regard to the friendliness and helpfulness<br />

<strong>of</strong> the Guides and the tours that they provided with ratings in excess <strong>of</strong> 9.2 out <strong>of</strong> 10 being achieved at<br />

many sites. A specific Quality Customer Service Principle requires that OPW takes a proactive approach in<br />

providing information that is clear, timely and accurate; that is available at all points <strong>of</strong> contact and meets<br />

the requirements <strong>of</strong> people with specific needs. In fulfilment <strong>of</strong> this requirement in relation to Heritage<br />

Services, high quality brochures in Irish, English, French, German, Spanish and Italian were produced that<br />

provided details <strong>of</strong> the opening times <strong>of</strong> staffed sites, the facilities provided at them and the admission<br />

charges payable. <strong>The</strong>se brochures were distributed at the staffed sites and also through the Tourist<br />

Information <strong>Office</strong>s network operated by the Regional Tourism Authorities. In addition, information<br />

regarding the staffed sites was provided on a dedicated promotional website – heritageireland.ie. <strong>The</strong><br />

heritage sites that are managed and presented by OPW Heritage Services play a crucial role in the Irish<br />

tourism industry. As part <strong>of</strong> its mission delivery Visitor Services consulted regularly with Fáilte Ireland,<br />

Tourism Ireland, State Agencies and other stakeholders in the delivery <strong>of</strong> heritage services and their<br />

improvement.<br />

Many commendations were received during <strong>2004</strong> for the high standards <strong>of</strong> presentation <strong>of</strong> OPW managed<br />

heritage sites. One such commendation was the selection <strong>of</strong> Clonmacnoise Visitor Centre by CIE Tours<br />

International for an award under its highly renowned National Awards <strong>of</strong> Excellence <strong>2004</strong>.<br />

56


Ceide Fields


Corporate Services<br />

Personnel Services<br />

<strong>The</strong> Personnel Division in the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> provides a support service to a large multi-faceted and<br />

multi-locational organisation. In <strong>2004</strong> these dimensions were broadened still further when functions<br />

relating to National Monuments, Historic Properties etc., which had been the responsibility <strong>of</strong> the<br />

Department <strong>of</strong> Environment, Heritage and Local Government, were successfully transferred to OPW.<br />

Because <strong>of</strong> the diverse nature <strong>of</strong> the work carried out by OPW our staff have a wide mix <strong>of</strong> competencies<br />

and skills which within a workforce <strong>of</strong> approximately 2000 means that you can have a drainage channel<br />

dug to alleviate flooding, the decor <strong>of</strong> the National Library carefully restored including the ornate<br />

timberwork <strong>of</strong> Carlo Cambi or a flower bed seasonally planted in St. Stephen’s Green, amongst many other<br />

challenging projects and tasks.<br />

In <strong>2004</strong> the significant challenge for the Personnel Division was to continue to provide the usual range <strong>of</strong><br />

services to this very broad group <strong>of</strong> staff while dealing with the changes brought by the responsibility <strong>of</strong><br />

the new functions, the organisational challenges arising from decentralisation and the evolving complexity<br />

<strong>of</strong> employment law and individual issues. In addition, in <strong>2004</strong> Personnel Services also began taking some <strong>of</strong><br />

the steps to facilitate moving from the traditional role <strong>of</strong> Personnel to a Human Resource function and<br />

work was ongoing throughout <strong>2004</strong> with the Policy Unit and the Sub-Group <strong>of</strong> Partnership to develop a<br />

Human Resource Strategy for OPW.<br />

Organisation Unit<br />

<strong>The</strong> Organisation Unit, as part <strong>of</strong> Corporate Services, performs a vital role in the OPW. It provides and<br />

maintains the IT, telecommunications, and <strong>of</strong>fice equipment infrastructure that underpins the activities <strong>of</strong><br />

the rest <strong>of</strong> the <strong>Office</strong>. <strong>The</strong> unit has undergone significant changes in <strong>2004</strong>, which will continue in 2005<br />

with a continued emphasis on performance review and delivery <strong>of</strong> work targets.<br />

<strong>The</strong> Main focus in <strong>2004</strong> was the delivery <strong>of</strong> the projects and services set out in the Business Plan as<br />

approved by the IT User group.<br />

Outlines <strong>of</strong> key areas <strong>of</strong> work completed by the Organisation Unit in <strong>2004</strong> are as follows:<br />

1. Projects & Systems<br />

Some <strong>of</strong> the projects undertaken included:<br />

• Online planning consultation system<br />

• Flood hazard mapping system<br />

• EU Presidency system<br />

• Central registry system for file tracking<br />

58


2. Services<br />

<strong>The</strong> following table gives an indication <strong>of</strong> the scale <strong>of</strong> services supplied during 2003:<br />

DESCRIPTION<br />

QUANTITY<br />

Sites supported 120<br />

PCs & laptops supported<br />

Servers supported<br />

Printers supported<br />

S<strong>of</strong>tware applications<br />

Mobile phone supported<br />

Photocopiers<br />

Fax machines<br />

950 approx<br />

60 approx<br />

180 approx<br />

120 approx<br />

600 approx<br />

130 approx<br />

140 approx<br />

3. Infrastructure upgrades and improvements<br />

A number <strong>of</strong> significant upgrades and improvements were carried out on the Network Infrastructure<br />

during <strong>2004</strong>. In particular, the reintegration <strong>of</strong> OPW remote sites to the Government VPN (Virtual Private<br />

Network) and the integration <strong>of</strong> the former Dúchas sites into the OPW Network. In addition, a major<br />

upgrade <strong>of</strong> the OPW phone system was carried out, including the re-introduction <strong>of</strong> voicemail.<br />

Peribit data compression devices were deployed throughout the OPW WAN (Wide Area Network) to boost<br />

network performance.<br />

4. I.T. Re-structuring <strong>of</strong> Organisation Unit<br />

<strong>The</strong> Organisation Unit was re-structured in <strong>2004</strong> to cater for the additional responsibilities assumed as part<br />

<strong>of</strong> the Dúchas integration. <strong>The</strong> restructuring also aligned the data communications and telephony functions<br />

in line with trends in the IT industry. In January 2003, consultants prepared a report on the IT function<br />

within OPW and from this a 10-point Action Plan was produced which set out how the main<br />

recommendations could be delivered.<br />

<strong>The</strong> deliverables on foot <strong>of</strong> the Action Plan included the formulations <strong>of</strong> a Project Management<br />

methodology for IT projects and the creation <strong>of</strong> a Service Level Agreement for the delivery <strong>of</strong> IT-related<br />

services in OPW.<br />

<strong>The</strong> Action Plan also included the enhancement <strong>of</strong> the existing OPW IT Helpdesk to focus more directly and<br />

immediately on the internal customer.<br />

<strong>The</strong> consultants also recommended that the Organisation Unit initiate a programme <strong>of</strong> IT awareness within<br />

OPW. <strong>The</strong> Organisation Unit now regularly publishes information on IT developments on its Intranet site and<br />

arranges information sessions for staff on new technologies. Similar presentations will be delivered in <strong>2004</strong>.<br />

59


5. Summary<br />

In summary the work carried out within the Organisation Unit is both extensive and varied, and vital for the<br />

operation <strong>of</strong> the OPW. <strong>The</strong> acquisition <strong>of</strong> new reporting tools has enabled systems to be analysed and<br />

potential problems rectified before they become more serious.<br />

Legal Services Section<br />

In <strong>2004</strong>, Legal Services continued to liaise with the State Claims Agency (SCA) in the reporting <strong>of</strong> accidents<br />

and providing follow up documentation in line with the Protocol agreed between the two organizations in<br />

2002.<br />

<strong>The</strong> provision <strong>of</strong> legal advice to the <strong>Office</strong> was managed, up to October 2003, by a firm <strong>of</strong> solicitors on a<br />

contract basis. At the end <strong>of</strong> the contract, agreement was reached with the Chief State Solicitor’s <strong>Office</strong> on<br />

the provision <strong>of</strong> the full range <strong>of</strong> legal services required by OPW. A panel <strong>of</strong> solicitors was chosen following<br />

a tender and interview process and a Service Level Agreement on the procedures to be followed by both<br />

parties was agreed and subsequently signed with the Chief State Solicitors <strong>Office</strong>. <strong>The</strong> Service Level<br />

Agreement provides for the regular review <strong>of</strong> the service provided.<br />

Legal Services continued to act as Company Secretary to the two companies acquired by the OPW,<br />

Colmstock Properties Limited and <strong>Public</strong> Property Development Limited and commenced the winding up<br />

process leading to the liquidation <strong>of</strong> both companies. In addition administrative services to the Barretstown<br />

Castle Trust and the Tyrone Guthrie Centre, Annaghmakerrig are provided by Legal Services.<br />

Freedom <strong>of</strong> Information (FOI) Unit<br />

<strong>The</strong> efficient and effective handling <strong>of</strong> FOI requests continued to be a priority during <strong>2004</strong>. <strong>The</strong> total<br />

number <strong>of</strong> requests dealt with during the year amounted to 40 and where appropriate, requesters were<br />

given every assistance with access to records without having to make a formal FOI application.<br />

<strong>The</strong> Guide to the Functions, Records, Rules and Practices <strong>of</strong> the <strong>Office</strong>, a requirement under Sections 15<br />

and 16 <strong>of</strong> the FOI Act which is available on the OPW website, was updated. <strong>The</strong> FOI Unit section <strong>of</strong> the<br />

Intranet has been expanded to include a Decision Maker’s Manual and a guide to the more common<br />

exemptions used in the course <strong>of</strong> making a decision on an FOI request. A template decision letter is also<br />

shown.<br />

Continuing its commitment to best practice and compliance with the provisions <strong>of</strong> the FOI Act, the FOI Unit<br />

is represented at the meetings <strong>of</strong> the Civil Service Users Network (CSUN) and the Interdepartmental<br />

Working Group (IDWG). <strong>The</strong>se networks provide a forum for discussion <strong>of</strong> cases with colleagues from<br />

other Civil Service Departments and <strong>Office</strong>s and contribute to the overall development <strong>of</strong> the FOI ethos.<br />

To reinforce established practice in the <strong>Office</strong>, a Protocol on the Management <strong>of</strong> FOI requests from the<br />

media was drawn up. This Protocol sets out the framework within which all FOI requests from members <strong>of</strong><br />

the media must be dealt.<br />

As a result <strong>of</strong> staff moves and promotions, a decision was taken to appoint additional Decision Makers and<br />

Internal Reviewers. <strong>The</strong> Chairman signed a Derogation Order authorizing all staff from the grade <strong>of</strong><br />

Executive <strong>Office</strong>r upwards to be appointed Decision Makers and all staff <strong>of</strong> the grade <strong>of</strong> Higher Executive<br />

<strong>Office</strong>r and upwards to be appointed Internal Reviewers. Training will be arranged in 2005.<br />

60


<strong>The</strong> following table sets out a summary <strong>of</strong> the FOI activity during the year. Requests from business groups<br />

accounted for most <strong>of</strong> the FOI requests received.<br />

Total Requests received 40<br />

Journalists 5<br />

Business 25<br />

Members <strong>of</strong> the Oireachtas 3<br />

Staff Members 1<br />

Other 6<br />

Training Unit<br />

In <strong>2004</strong> the customised Performance Management and Development System was implemented by nonestablished<br />

State industrial staff who had received training during the previous year. Training in PMDS was<br />

delivered to approximately 500 staff in the Heritage area during <strong>2004</strong> and this is now being implemented.<br />

Among the courses organised by Training Unit were computer courses in Word and Excel at beginner,<br />

intermediate and advanced levels, Keyboard Skills, AutoCad and Systems Analysis. Communications Skills<br />

courses included Assertiveness in the workplace, Interview Skills and Presentation Skills. Attendance at<br />

these courses amounted to approximately 600.<br />

An Induction Course was held for new entrants and a Retirement Course was attended by 13 retiring<br />

members <strong>of</strong> staff.<br />

Many staff availed <strong>of</strong> the Refund <strong>of</strong> Fees Scheme to pursue courses <strong>of</strong> Higher Education in their own time.<br />

Accounts Branch<br />

OPW’s Accounts Branch is responsible for:<br />

• making authorised payments, principally payroll and contractors claims,<br />

• recording, managing and accounting for the <strong>Office</strong>’s financial resources,<br />

• putting forward, effectively and on time, the <strong>Office</strong>’s Estimate requirements and managing<br />

expenditure within the voted allocation, and<br />

• briefing the Minister and Management Advisory Committee on financial issues.<br />

During <strong>2004</strong>, Accounts Branch was charged with the task <strong>of</strong> transferring the financial and accounting<br />

functions <strong>of</strong> the Heritage Services to OPW. This involved protracted negotiations on funding and detailed<br />

planning for the seamless integration <strong>of</strong> the two sets <strong>of</strong> payroll and accounting systems. It also involved<br />

implementing the ITP System in the Heritage Services which required the delivery by Accounts Branch <strong>of</strong> an<br />

intensive training programme for Heritage staff.<br />

61


In <strong>2004</strong>, Accounts Branch also processed 33,000 ITPs, 12,000 receipts, 6,000 travel claims, 3,500 rents<br />

payments and paid the salaries and wages <strong>of</strong> 2,350 staff. In addition, it managed voted and non-voted<br />

expenditure totalling 537m, receipts <strong>of</strong> 118m and 41.7m in Local Loans repayments.<br />

<strong>The</strong> main project facing Accounts Branch in 2005 will be the implementation <strong>of</strong> the new Financial<br />

Management System (FMS) which is the first phase <strong>of</strong> the Management Information Framework (MIF). A<br />

Project Team led by Votes Section and including representatives <strong>of</strong> the Finance Unit and Payroll Section will<br />

have responsibility within Accounts Branch for coordinating the preparation and implementation <strong>of</strong> the FMS<br />

project. It is also planned to implement a complete upgrade <strong>of</strong> the Corepay payroll system during 2005.<br />

Management Accounting Service<br />

<strong>The</strong> Management Accounting Service was heavily involved in development <strong>of</strong> the MIF project during the<br />

course <strong>of</strong> <strong>2004</strong>. <strong>Annual</strong> and periodic accounts or financial statements were produced in respect <strong>of</strong><br />

Architectural Services, Procurement Services, Farmleigh, Art Management, Financial Services and the<br />

Central Engineering <strong>Works</strong>hops. <strong>The</strong> Management Accounting Service also has responsibility for<br />

compilation <strong>of</strong> the OPW Capital Asset Register.<br />

Internal Audit<br />

Internal Audit carried out audits <strong>of</strong> all Business Units and Support Services in <strong>2004</strong>.<br />

An Audit Committee oversees the operation <strong>of</strong> the internal audit function in the <strong>Office</strong>. Two <strong>of</strong> its<br />

members, including the Chair, are external members.<br />

Art Management Group<br />

<strong>The</strong> OPW Art Management Group has responsibility for the management <strong>of</strong> art works in the State Art<br />

Collection that are located in many State properties throughout Ireland. This collection includes<br />

contemporary and historic art works. In <strong>2004</strong>, the Art Management Group continued commissioning and<br />

purchasing art works for Client Departments under the Government's Per Cent for Art Scheme to<br />

demonstrate OPW's commitment to a full and effective implementation <strong>of</strong> the Scheme.<br />

A major requirement <strong>of</strong> the Per Cent for Art Scheme is to ensure public engagement with contemporary<br />

art works. One <strong>of</strong> the ways OPW undertakes this is through the annual touring Art <strong>of</strong> the State exhibition.<br />

In recent years, OPW has worked in co-operation with the Department <strong>of</strong> Finance and Personnel <strong>of</strong><br />

Northern Ireland, bringing art works purchased by both organisations to a wider audience. <strong>2004</strong>’s touring<br />

exhibition entitled Currents: An exhibition <strong>of</strong> recent acquisitions featured art works purchased in recent<br />

years. It travelled to venues throughout Ireland, north and south: the Glebe Gallery, Church Hill, Co.<br />

Donegal; Birr Technology Centre, Birr, Co. Offaly; Callan Friary, Callan, Co. Kilkenny; Linen Hall Library,<br />

Belfast; <strong>The</strong> Market Place <strong>The</strong>atre and Arts Centre, Armagh; Wexford Vocational College, Wexford; District<br />

Council <strong>Office</strong>s, Limavady, and finally, the atrium space in OPW's Head <strong>Office</strong>. Paintings and photographs<br />

shown in the exhibition by OPW had been purchased under the Per Cent for Art Scheme for new building<br />

projects. <strong>The</strong>y were generously lent to the exhibition by, amongst others, the Department <strong>of</strong> Social and<br />

Family Affairs, the Department <strong>of</strong> Education and Science and the Civil Service Commission. A fully<br />

illustrated catalogue accompanied the exhibition providing details on each artist and artwork.<br />

62


As part <strong>of</strong> the OPW role during the EU Presidency, the Art Management Group managed an exhibition <strong>of</strong><br />

contemporary Irish art in Government Buildings on behalf <strong>of</strong> the Department <strong>of</strong> the Taoiseach. Art works<br />

were lent by the Royal Hibernian Academy, the Irish Museum <strong>of</strong> Modern Art, Dublin City Gallery and the<br />

State Art Collection. A small exhibition was also organised in Farmleigh <strong>of</strong> portraits and portrait busts <strong>of</strong><br />

Irish Nobel prize-winners.<br />

In December <strong>2004</strong>, members <strong>of</strong> the Art Management Group also took part in the Inter-Departmental<br />

<strong>Public</strong> Art Coordination Group chaired by the Department <strong>of</strong> Arts, Sport and Tourism, that led to the<br />

publication <strong>of</strong> <strong>Public</strong> Art: Per Cent for Art Scheme, General National Guidelines.<br />

Roscrea Castle<br />

63


Financial Review<strong>2004</strong><br />

Emo Court, Co. Laois<br />

Palm House,<br />

Botanic Gardens


Expenditure Programme<br />

<strong>The</strong> table below shows, on a programme basis, all expenditure managed by OPW in <strong>2004</strong> (2003 figures<br />

are shown for comparison). This involves funds granted directly to OPW via Vote 10; funds administered<br />

on behalf <strong>of</strong> the Department <strong>of</strong> Finance; and expenditure on works and services managed by OPW and<br />

paid for by other Government Departments or Agencies.<br />

CAPITAL AND NON CAPITAL PROVISIONAL OUTTURN €000<br />

2003 <strong>2004</strong><br />

1. Property Management Services<br />

1.1 Purchase <strong>of</strong> sites and buildings 4,654 7,019<br />

1.2 Rent, rates etc. 110,461 114,481<br />

Programme Total 115,115 121,500<br />

2. Property Maintenance<br />

2.1 Maintenance, material and supplies 43,410 46,028<br />

2.2 Fuel, electricity, water, cleaning materials 12,949 13,496<br />

2.3 President's Household Staff 671 729<br />

Programme Total 57,030 60,253<br />

3. Project Management Services<br />

3.1 Building Programme 297,325 246,896<br />

3.2 Flood Relief (Including Humanitarian Aid) 20,837 18,421<br />

3.3 Grant to Zoological Society <strong>of</strong> Ireland 2,539 2,539<br />

3.4 Grant to Maynooth College Chapel 0 750<br />

3.5 Grant to Institute for Ireland, Louvain 750 1,000<br />

3.6 Grant to Irish Landmark Trust 0 325<br />

Programme Total 321,451 269,931<br />

4. Engineering Services<br />

4.1 Drainage surveys 909 933<br />

4.2 Maintenance <strong>Works</strong> - Maintenance 13,815 15,670<br />

costs <strong>of</strong> completed schemes<br />

4.3 Services to the Department <strong>of</strong> the 50 147<br />

Marine & Natural Resources<br />

4.4 Purchase <strong>of</strong> Engineering plant and machinery 699 764<br />

4.5 Maintenance <strong>of</strong> Engineering plant and machinery 1,763 1,935<br />

4.6 Engineering <strong>Works</strong> for Department <strong>of</strong> AHGI 229 78<br />

Programme Total 17,465 19,527<br />

65


CAPITAL AND NON CAPITAL PROVISIONAL OUTTURN €000<br />

2003 <strong>2004</strong><br />

5 Government Supplies Agency<br />

5.1 Printing and <strong>Public</strong>ations 20,132 22,638<br />

5.2 General Procurement Services 31,324 29,368<br />

Programme Total 51,456 52,006<br />

6 Heritage Services1<br />

6.1 Historic Properties - 21,093<br />

6.2 National Monuments - 16,390<br />

6.3 Visitor Services - 668<br />

Programme Total - 38,151<br />

7 Corporate Services<br />

7.1 Salaries, wages and allowances 25,148 30,429<br />

7.2 Travel and subsistence 1,384 1,783<br />

7.3 Incidental expenses 815 1,116<br />

7.4 Postal and telecommunications services 999 1,212<br />

7.5 <strong>Office</strong> equipment and other <strong>of</strong>fice supplies 2,494 3,170<br />

7.6 <strong>Office</strong> premises expenses 869 856<br />

7.7 Consultancy Services 34 150<br />

Programme Total 31,743 38,716<br />

8 Funds Managed by OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance<br />

8.1 Local Loans 43,575 41,724<br />

Programme Total 43,575 41,724<br />

Total Gross Expenditure 637,835 641,808<br />

This may be reconciled with Vote 10 expenditure as follows:<br />

Deduct:<br />

Funds Managed by the OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance 43,575 41,724<br />

<strong>Works</strong> funded by Government Departments 107,340 82,483<br />

Supplies for Government Departments 60,602 62,882<br />

Total 426,318 454,719<br />

<strong>The</strong> gross allocation on Vote 10 was €458,103,000. Appropriations-in-Aid (receipts) totalled €19,996,841.<br />

<strong>The</strong> overall Net saving on the Vote was €3,507,355m.<br />

1 Certain functions in relation to Built Heritage carried out by the Department <strong>of</strong> Environment Heritage and Local Government<br />

transferred to the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> in <strong>2004</strong>.<br />

66


Funding <strong>of</strong> Programmes<br />

2003 <strong>2004</strong><br />

1 OPW funded<br />

Vote 10 (Gross) 426,318 454,719<br />

Total 426,318 454,719<br />

2 Work funded from the Votes <strong>of</strong> other Departments<br />

Construction <strong>Works</strong> & Services<br />

Department <strong>of</strong> Education 12,242 5,790<br />

Sundry <strong>Works</strong> 75,002 54,572<br />

Sundry Rents 5,110 6,920<br />

Maintenance <strong>Works</strong> 1 12,686 14,227<br />

Services to the Department <strong>of</strong> the Marine & Natural Resources 2 50 147<br />

Supplies for Government Departments<br />

Printing and Stationery 16,317 18,511<br />

Transport vehicles 13,913 13,424<br />

Furniture 7,280 8,853<br />

Clothing etc. 9,619 6,495<br />

Advertising 3,606 3,937<br />

Energy 10,461 10,796<br />

General Cleaning Materials etc. 1,656 1,693<br />

Total 167,942 145,365<br />

3 Funds managed by the OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance<br />

Local Loans 3 43,575 41,724<br />

Total 4 43,575 41,724<br />

1. <strong>The</strong>se involve minor maintenance works on State occupied accommodation.<br />

2. This was for work at Howth Harbour, Castletownbere, Killybegs and Dunmore East.<br />

3. <strong>The</strong>se funds are managed on behalf <strong>of</strong> the Department <strong>of</strong> Finance. <strong>The</strong>y involve the re-coupment <strong>of</strong> loan payments from local<br />

authorities twice yearly and early redemption <strong>of</strong> loans.<br />

4. In addition, Architectural Services certified the payment <strong>of</strong> sports grants with a capital value <strong>of</strong> €89.5m for the Department <strong>of</strong> Arts<br />

Sport and Tourism in <strong>2004</strong>.<br />

Note: It is the policy <strong>of</strong> OPW to process invoices without delay. Since 2/1/98 this <strong>Office</strong> is operating in accordance with the Prompt<br />

Payment <strong>of</strong> Accounts Act,1997.<br />

67


Architectural Services<br />

INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER <strong>2004</strong><br />

2003 <strong>2004</strong><br />

€’000 €’000 €’000 €’000<br />

Notional Fee Income 1 11,671 10,567<br />

Expenditure<br />

Employment Costs 2 5,967 6,075<br />

Core Support Services 3 1,637 1,714<br />

Rent 4 662 704<br />

Insurance 5 350 317<br />

Depreciation 188 177<br />

Communications 81 89<br />

Development Costs 54 76<br />

IT Running Costs 41 45<br />

Heat and Light 44 29<br />

9,024 9,226<br />

Notional Surplus 6 2,647 1,341<br />

Notes to the Income and Expenditure Account<br />

1. Notional fee income. Notional fee income has been calculated using commercial fee scales discounted by 7.5% to reflect current<br />

market conditions. No adjustment has been made to either:<br />

(a) reflect any additional discounts which may be allowed to customers to whom long term services over a number <strong>of</strong> projects are<br />

provided; or<br />

(b) reflect any premium which may arise on the provision <strong>of</strong> specialist services.<br />

2. Employment Costs. Actual pension and social welfare costs incurred have been increased where appropriate to reflect rates<br />

payable organisations. No adjustment has been made to base salary levels to reflect current market pay scales or bonus and other<br />

performance related remuneration.<br />

3. Core Support Services. Support costs have been allocated on the basis <strong>of</strong> staff numbers as a percentage <strong>of</strong> total established staff.<br />

Pension and social welfare costs incurred have been increased in line with note 2 above.<br />

4. Rent €’000<br />

Actual 38<br />

Notional 666<br />

Actual rent is allocated based on area occupied as a percentage <strong>of</strong> total space being rented. Notional rent is calculated at an<br />

average <strong>of</strong> €32 per square foot as an approximation <strong>of</strong> current market rates on similar properties. <strong>The</strong> notional charge is also<br />

allocated based on area occupied.<br />

5. Insurance. Insurance is a notional charge to reflect pr<strong>of</strong>essional indemnity insurance costs that would be incurred by a private<br />

sector practice and is calculated based on a percentage (3%) <strong>of</strong> notional fee income.<br />

6. Notional Surplus. <strong>The</strong> notional surplus does not reflect a number <strong>of</strong> additional costs that may be incurred by an equivalent private<br />

sector practice but which cannot be estimated with a sufficient degree <strong>of</strong> accuracy to permit their inclusion in this income and expenditure<br />

account. <strong>The</strong>se costs include, but are not limited to, legal fees, marketing costs, entertainment and working capital management.<br />

7. All income and expenditure figures are shown net <strong>of</strong> VAT.<br />

68


Barretstown Castle Trust<br />

INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER <strong>2004</strong><br />

2003 <strong>2004</strong><br />

(12 Months) (9 Months)<br />

Income<br />

Interest receivable 1 6,350 6,753<br />

DIRT Refund 1 1,051 –<br />

7,401 6,753<br />

Expenses<br />

Legal and Accountancy fees 2,146 2,418<br />

Tax fees Re: DIRT refund – 1,028<br />

Camper Scholarship Scheme 5,000 3,809<br />

Barretstown Ball 1,400 –<br />

8,546 7,255<br />

Deficit for year (1,145) (502)<br />

BALLANCE SHEET AT 31 DECEMBER <strong>2004</strong><br />

31/12/2003 31/12/2002<br />

€ €<br />

Current Assets<br />

Debtors 3 – 1,548<br />

<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> – current account 6 2,831 –<br />

ACC deposit account 4 257,333 262,832<br />

260,164 264,380<br />

Current Liabilities<br />

<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> – current account 6 – 465<br />

Accruals 5 2,926 5,532<br />

2,926 5,997<br />

Net Current Assets 257,238 258,383<br />

Represented by<br />

Capital Accounts 257,238 258,383<br />

69


NOTES TO THE FINANCIAL STATEMENTS 31 DECEMBER 2003<br />

1. Income<br />

Interest receivable relates to interest earned on the ACC deposit account.<br />

2. Expenses<br />

Under the current lease terms with the Gang Camp, all outgoings including maintenance and repairs <strong>of</strong> the castle are the<br />

responsibility <strong>of</strong> the Gang Camp.<br />

<strong>The</strong> Camper Scholarship Scheme payment <strong>of</strong> €5,000 (2002: €3,809) relates to an undertaking by the trust to renew the<br />

sponsorship <strong>of</strong> a child at the camp for five years from 2003, at a total cost <strong>of</strong> €25,000.<br />

3. Debtors 31/12/2003 31/12/2002<br />

Amounts falling due within one year € €<br />

ESB refund due – 1,548<br />

<strong>The</strong> ESB refund relates to payments made in respect <strong>of</strong> the electricity <strong>of</strong> the South Gate Lodge after the relocation <strong>of</strong> the<br />

O’Donoghue family in October 1998. In 2003, such amounts have been <strong>of</strong>f-set against re-location accruals (see note 5).<br />

4. ACC Deposit Account<br />

<strong>The</strong> balance on the ACC bank deposit account agrees with the bank statement as at 31 December 2003.<br />

5. Creditors 31/12/2003 31/12/2002<br />

Amounts falling due within one year € €<br />

Ernst & Young:<br />

- Accountancy Fee 2,057 1,908<br />

- Taxation Fee – 1,028<br />

General accrual 809 2,539<br />

ESB 60 57<br />

2,926 5,532<br />

<strong>The</strong> accountancy fee accrual is in respect <strong>of</strong> the preparation <strong>of</strong> the financial report for the period ended 31 December 2003.<br />

6. <strong>The</strong> OPW current account <strong>of</strong> €2,831 (2002: €465 credit) relates to amounts owed by the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> reflecting the<br />

current or “suspense” account maintained by the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>.<br />

7. <strong>The</strong> <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> (OPW) continues to support Barretstown Castle Trust in respect <strong>of</strong> expenditure on capital works, wages<br />

and maintenance. <strong>The</strong>se costs have been accounted for in Government accounts.<br />

8. <strong>The</strong> financial statements <strong>of</strong> Barretstown Castle Trust refer only to the management <strong>of</strong> the trust. <strong>The</strong> assets (Barretstown Castle and<br />

surrounding lands), which the OPW maintains, do not appear in the financial statements <strong>of</strong> the trust as they were acquired at no cost.<br />

70


Emo Court


<strong>2004</strong><br />

OPW Awards in<br />

Rock <strong>of</strong> Cashel


OPW AWARDS <strong>2004</strong><br />

PROJECT/DIVISION AWARDS SCHEME CLIENT(S)<br />

Mechanical and Accreditation for -<br />

Electrical Section I.S. EN ISO 9001:2000<br />

Botanic Gardens Royal Institute <strong>of</strong> Architects <strong>of</strong> -<br />

Palm House Restoration Ireland <strong>Annual</strong> Award <strong>2004</strong><br />

Botanic Gardens Plan Expo Architecture and -<br />

Palm House Restoration Construction Heritage Award<br />

Facilities Management: Service Excellence Award -<br />

Farmleigh<br />

From Failte Ireland<br />

Clonmacnoise CIE Tours International -<br />

Visitor Centre National Excellence Award <strong>2004</strong><br />

73


<strong>2004</strong><br />

Events in the Atrium<br />

Newgrange


Exhibitions and Events During <strong>2004</strong><br />

in the Atrium, 51 St. Stephens Green<br />

Jan/February 30th – 27th<br />

Architectural Association <strong>of</strong> Ireland<br />

Exhibition <strong>of</strong> Colombian Biennale <strong>of</strong> Architecture<br />

24th March<br />

Book Launch – "Breaking Ground" Story <strong>of</strong> William T. Mulvany<br />

30th March<br />

EU – Press Conference – Ireland China Government Exchange<br />

April 5th – 30th<br />

European Union Prize for Contemporary Architecture<br />

– Miles van der Rohe Award<br />

May 3rd – 21st<br />

Mythology Exhibition<br />

May 24th<br />

RIAI <strong>Annual</strong> Awards<br />

June 1st – 18th<br />

Lundbeck Art Initiative – Art against Stigma World Tour<br />

June/July 21st – 12th<br />

Exhibition by Embassy <strong>of</strong> the Republic <strong>of</strong> Slovenia<br />

August 1st – 31st<br />

Exhibition by the Fine Art Degree Students <strong>of</strong> 3rd Year DIT<br />

September/October 17th – 1st<br />

Lundbeck Art Initiative <strong>2004</strong> <strong>Annual</strong> Art Exhibition<br />

October 9th<br />

Classical Music Performance – OPW Autumn Classical<br />

Music Tour in Heritage Houses and Gardens<br />

November 1st – 14th<br />

Design for All Exhibition<br />

December 7th – 7th January ’05<br />

Art <strong>of</strong> the State Exhibition "Currents"<br />

75


<strong>2004</strong><br />

Staff and Senior Personnel<br />

Clonmacnoise<br />

Minister Parlon,<br />

Commissioner Clare McGrath,<br />

John McMahon, Ciarán O’Connor


Staff and Senior Personnel<br />

OPW staff as at 31 December <strong>2004</strong><br />

Min <strong>of</strong> State and Admin 360<br />

Architectural 152<br />

Engineering 79<br />

Other 61<br />

OPW Grades 1,296<br />

Total 1,948<br />

Senior Personnel<br />

Seán Benton<br />

Chairman <strong>of</strong> the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />

Property Services<br />

Commissioner David Byers<br />

Project Management Services<br />

Commissioner Clare McGrath<br />

Property Management Services<br />

Tom Costello<br />

Principal <strong>Office</strong>r<br />

Paul Molloy<br />

Principal <strong>Office</strong>r<br />

Property Maintenance Services<br />

Des Thorpe<br />

Head <strong>of</strong> Maintenance<br />

Health and Safety Unit<br />

Kevin Fleming<br />

Assistant Principal <strong>Office</strong>r<br />

Heritage Services<br />

Dermot Burke<br />

Director<br />

Architectural Services<br />

Michael O’Doherty<br />

Director <strong>of</strong> Architectural Services<br />

Liam Egan<br />

Assistant Principal Architect<br />

Michael Haugh<br />

Assistant Principal Architect<br />

Ciaran O’Connor<br />

Assistant Principal Architect<br />

Klaus Unger<br />

Assistant Principal Architect<br />

Finbar Wall<br />

Assistant Principal Architect<br />

Pat Cooney<br />

Assistant Principal Architect<br />

Heywood Gardners<br />

& Kilkenny National<br />

Monuments Staff 77


Engineering Services<br />

Tony Smyth<br />

Director <strong>of</strong> Engineering Services<br />

Jim O’Sullivan<br />

Chief Mechanical & Electrical Engineer<br />

Tom Sherlock<br />

Principal <strong>Office</strong>r<br />

Tom Bolger<br />

John Curtin<br />

John Gallagher<br />

Assistant Chief Engineers<br />

Corporate Services<br />

Vincent Campbell<br />

Director <strong>of</strong> Corporate Services<br />

Personnel & Development Services<br />

Facilities Management<br />

Liam Basquille<br />

Principal <strong>Office</strong>r<br />

Mary Heffernan<br />

General Manager, Farmleigh<br />

Tommy O’Shaughnessy<br />

General Manager, Dublin Castle<br />

George Moir<br />

<strong>Public</strong> Relations <strong>Office</strong>r<br />

Lorus Collum<br />

Eileen Maher<br />

Employee Assistance <strong>Office</strong>rs<br />

Financial Services and Government<br />

Supplies Agency<br />

Joseph Farrell<br />

Principal <strong>Office</strong>r<br />

June Thompson<br />

Principal <strong>Office</strong>r<br />

Organisation Unit, FOI, Legal Services<br />

Seán Garvey<br />

Principal <strong>Office</strong>r<br />

Art Management<br />

Pat Murphy<br />

Art Advisor<br />

Jacquie Moore<br />

Assistant Art Advisor<br />

78


<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />

Head <strong>Office</strong><br />

<strong>Office</strong> <strong>of</strong> the Minister <strong>of</strong> State,<br />

<strong>Office</strong> <strong>of</strong> the Chairman,<br />

Corporate Services,<br />

Property Management Services,<br />

Project Management Services,<br />

Property Maintenance Services,<br />

Architectural Services,<br />

Engineering Services,<br />

51 St. Stephen’s Green, Dublin 2.<br />

Tel: (01) 647 6000<br />

LoCall: 1890 213 414<br />

Main fax No: (01) 661 0747<br />

Website: www.opw.ie<br />

E-mail: info@opw.ie<br />

Government Supplies Agency<br />

51 St Stephen’s Green, Dublin 2<br />

(01) 647 6000<br />

LoCall 1890 213 434<br />

Government <strong>Public</strong>ations Sales <strong>Office</strong>,<br />

Sun Alliance House, Molesworth St, Dublin 2<br />

(01) 679 3515<br />

Furniture Branch<br />

Mountshannon Road, Rialto, Dublin 8<br />

(01) 453 1588<br />

Building Maintenance Service<br />

Collins Barracks, Benburb Street, Dublin 7<br />

(01) 702 8811<br />

Heritage Services<br />

6/7 Upper Ely Place, Dublin 2<br />

(01) 647 6000<br />

Dún Scéine, Harcourt Lane, Dublin 2<br />

(01) 411 7100<br />

Quantity Surveying Section,<br />

Pr<strong>of</strong>essional Accountants<br />

4 - 5 Harcourt Road, Dublin 2<br />

(01) 647 6000<br />

Arterial Drainage – Design Section,<br />

Hydrology & Hydrometric Section,<br />

Structural Engineering Section<br />

17-19 Lower Hatch Street, Dublin 2<br />

(01) 647 6000<br />

Financial Services<br />

Government <strong>Office</strong>s, Hebron Road, Kilkenny<br />

(056) 7772600<br />

LoCall 1890 213 424<br />

Dublin Castle Conference Centre<br />

Dublin Castle, Dublin 2<br />

(01) 679 3713<br />

Farmleigh<br />

White’s Road, Castleknock, Dublin 15<br />

(01) 815 5900<br />

Central Engineering <strong>Works</strong>hop<br />

Jamestown Road, Inchicore, Dublin 8<br />

(01) 453 4204<br />

Arterial Drainage Maintenance<br />

Newtown, Trim, Co Meath<br />

(046) 943 1352<br />

Fairgreen, Ardee, Co Louth<br />

(041) 685 3256<br />

Robinstown, Mullingar, Co Westmeath<br />

(044) 48332<br />

Ballycraine, Castlebridge, Co Wexford<br />

(053) 24181<br />

Drumbear, Cootehill Road, Monaghan<br />

(047) 83201<br />

79


Main Street, Headford, Co Galway<br />

(093) 35456<br />

Foxford Road, Ballina, Co Mayo, (096) 22065<br />

Gallows Brae, Lifford, Co Donegal<br />

(074) 914 1273<br />

Corrib Sluice Barrage, Sluice House, Galway<br />

(091) 563 097<br />

Templemungret House, Mungret, Limerick<br />

(061) 227 139<br />

Inch Bridge, Listowel, Co Kerry, (068) 21166<br />

Connaught Harbour, Portumna,<br />

Co Galway, (090) 974 1086<br />

Government Buildings, Spa Road, Tralee,<br />

Co. Kerry, (066) 24479<br />

Hydrology & Hydrometric Services<br />

Barrack Street, Athlone, Co Westmeath<br />

(090) 649 2918<br />

Hebron Road, Kilkenny, (056) 777 2641<br />

Fair Green, Ardee, Co Louth, (041) 685 7992<br />

Templemungret House, Mungret, Co Limerick<br />

(061) 227 139<br />

Foxford road, Ballina, Co Mayo, (096) 22065<br />

Regional Architectural <strong>Office</strong>s<br />

Steward’s House, White’s Road,<br />

Castleknock, Dublin 15, (01) 812 8122<br />

Dublin Castle, Dublin 2, (01) 677 6106<br />

Govt Buildings, St Alphonsus Road,<br />

Dundalk, Co Louth, (042) 933 4221<br />

2 Chapel Street, Sligo, (071) 914 2202<br />

13 Catherine Street, Waterford<br />

(051) 874 134<br />

Government Buildings, Portlaoise<br />

(0502) 21133<br />

Government Buildings, Arklow, Co Wicklow<br />

(0402) 32761<br />

Government Buildings, Anne St, Wexford<br />

(053) 22470<br />

14 Old Blackrock Road, Cork, (021) 496 6200<br />

<strong>The</strong> Demesne, Killarney, Co Kerry, (064) 31028<br />

2 Mallow Street, Limerick, (061) 313 500<br />

Government <strong>Office</strong>s, Thurles, Co Tipperary<br />

(0504) 21532<br />

16 Eyre Square, Galway, (091) 563 016<br />

Pavilion Road, Castlebar, Co Mayo<br />

(094) 902 1331<br />

Heritage Services Depots<br />

Athenry Depot, District <strong>Works</strong> Manager,<br />

Raheen, Athenry, Co. Galway, (091) 844 084<br />

Kilkenny Depot, District <strong>Works</strong> Manager,<br />

Hebron Road Industrial Estate, Kilkenny<br />

(056)7721813/1868<br />

Killarney Depot, District <strong>Works</strong> Manager,<br />

Ross Castle, Killarney, Co. Kerry<br />

(064) 33565<br />

Mallow Depot, District <strong>Works</strong> Manager,<br />

Mallow, Co. Cork, (022) 42278<br />

Dromahair Depot, District <strong>Works</strong> Manager,<br />

Dromahair, Co. Leitrim, (071) 916 4186<br />

Trim Depot, District <strong>Works</strong> Manager,<br />

Newtown, Trim, Co. Meath, (046) 943 1452<br />

Government <strong>Office</strong>s, High Road, Letterkenny<br />

(074) 912 1365<br />

Barrack Street, Athlone, Co Westmeath<br />

(090) 649 2087<br />

80


OPW <strong>Office</strong>s and Heritage Sites<br />

Glebe House & Gallery<br />

Newmills Corn & Flax Mills<br />

Donegal<br />

Letterkenny<br />

Lifford<br />

Donegal Castle<br />

<strong>The</strong> Blasket Centre<br />

Céide Fields<br />

Aughnanure Castle<br />

Teach an Phiarsaigh<br />

(Pearse’s Cottage)<br />

Ardfert Cathedral<br />

Gallarus Castle<br />

Tralee<br />

Ballina<br />

Dún Aonghasa<br />

Killarney<br />

Sligo<br />

Carrowmore<br />

Megalithic Cemetery Sligo Abbey<br />

Sligo*<br />

Parke's Castle<br />

Castlebar<br />

Ennis Friary<br />

Headford<br />

Athenry*<br />

Athenry Castle<br />

Boyle Abbey<br />

Galway<br />

Portumna Castle<br />

& Gardens<br />

Coole<br />

Portumna<br />

Limerick<br />

Scattery Island<br />

Adare Castle<br />

Listowel Castle<br />

Desmond Hall<br />

Listowel<br />

Derrynane<br />

Kerry<br />

Knockreer<br />

Ross Castle<br />

Killarney*<br />

Ilnacullin (Garinish Island)<br />

Mayo<br />

Galway<br />

Doneraile Park<br />

Cork<br />

Dromore Wood<br />

Clare<br />

Desmond Castle<br />

Sligo<br />

Limerick<br />

Mallow*<br />

Roscommon<br />

Leitrim<br />

Athlone<br />

Heywood Gardens<br />

Tipperary<br />

Altamont Gardens<br />

Arklow<br />

Thurles<br />

Dunmore Cave<br />

Carlow<br />

Kilkenny Kilkenny Castle<br />

1848 Warhol<br />

St. Mary’s Church<br />

Mungret<br />

Kilkenny<br />

Rock <strong>of</strong> Cashel<br />

Jerpoint Abbey<br />

Ferns Castle<br />

Cahir Castle<br />

<strong>The</strong> Mainguard<br />

Wexford<br />

Wexford Wildfow<br />

Swiss Cottage<br />

JFK Arboretum<br />

Castlebridge<br />

Dungarvan Castle<br />

Cork<br />

Barryscourt Castle<br />

Fota Arboretum & Gardens<br />

Charles Fort<br />

Longford<br />

Corlea Trackway<br />

Visitors Centre<br />

Clonmacnoise<br />

Roscrea<br />

Ormond Castle<br />

Mullingar<br />

Portlaois<br />

Drumbear<br />

Cavan<br />

Westmeath<br />

Offaly<br />

Emo Court<br />

Laois<br />

Waterford<br />

Monaghan<br />

Trim*<br />

Trim<br />

Trim Castle<br />

Castletown<br />

Reginald‘s Tower<br />

Waterford<br />

Dundalk<br />

Ardee<br />

Battle <strong>of</strong> the Boyne<br />

Old Bridge Estate<br />

Maynooth Castle<br />

Ballyhack Castle<br />

Meath<br />

Kildare<br />

Louth<br />

Hill <strong>of</strong> Tara<br />

Lusk<br />

Dwyer-McAllister<br />

Cottage<br />

Tintern Abbey<br />

Old Mellifont Abbey<br />

Brú na Boinne<br />

Newgrange & Knowth<br />

Dublin<br />

Dublin<br />

Glendalough<br />

Visitor Centre<br />

Kilmacurragh<br />

Wicklow<br />

OPW <strong>Office</strong>s<br />

Heritage Sites<br />

81


Skellig

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