Annual Report 2004 - The Office of Public Works
Annual Report 2004 - The Office of Public Works
Annual Report 2004 - The Office of Public Works
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<strong>Annual</strong> <strong>Report</strong><br />
<strong>2004</strong>
Contents<br />
Foreword from Minister <strong>of</strong> State 2<br />
Foreword from Chairman 3<br />
Strategic Review <strong>2004</strong> 6<br />
Customer Charter 14<br />
Operations Review <strong>2004</strong> 18<br />
Property Management Services 19<br />
Facilities Management 24<br />
Project Management Services 29<br />
Architectural Services 38<br />
Engineering Services 42<br />
Government Supplies Agency 48<br />
Heritage Services 52<br />
Corporate Services 58<br />
IT Unit 59<br />
Training Unit 61<br />
Accounts Branch 61<br />
Management Accounting Service 62<br />
Internal Audit 62<br />
Art Management Group 62<br />
Financial Review <strong>2004</strong> 64<br />
Funding <strong>of</strong> Programmes 67<br />
Architectural Services 68<br />
Barretstown Castle Trust 69<br />
OPW Awards in <strong>2004</strong> 72<br />
Events in the Atrium <strong>2004</strong> 74<br />
Staff and Senior Personnel 76<br />
OPW <strong>Office</strong>s throughout the country 79<br />
High Cross, Durrow Abbey<br />
Main Guard Clonmel<br />
Rock <strong>of</strong> Cashel
Foreword from Minister <strong>of</strong> State<br />
<strong>2004</strong> was another busy and successful year for the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>. <strong>The</strong> year began<br />
with Ireland again holding the Presidency <strong>of</strong> the EU from January to June. This represented<br />
an enormous undertaking for the OPW given the amount <strong>of</strong> State visits, meetings and<br />
conferences involved. I am happy to say that OPW performed with distinction throughout<br />
this period and particular credit must go to our Facilities Management staff for rising to the<br />
challenges.<br />
<strong>The</strong> decentralisation process announced by Minister Charlie McCreevy in 2003 is well<br />
underway with the selection <strong>of</strong> sites ongoing. Agreement was reached on the purchase <strong>of</strong><br />
many properties throughout <strong>2004</strong> and Property Management Services continue to make<br />
substantial progress in delivering this programme within the agreed timeframe. Project<br />
Management Services also became involved in rolling out the programme in <strong>2004</strong> as the<br />
construction <strong>of</strong> new <strong>of</strong>fices began to become a reality. <strong>The</strong> high cost <strong>of</strong> this process<br />
continues to be <strong>of</strong>fset by the disposal <strong>of</strong> surplus State assets and OPW raised a significant<br />
amount <strong>of</strong> revenue in <strong>2004</strong> through the ongoing transformation <strong>of</strong> State property<br />
portfolio. I believe that Decentralisation <strong>of</strong> civil servants from Dublin to 53 locations around<br />
the country will be a huge boost to local economies and improve the quality <strong>of</strong> lives <strong>of</strong><br />
many people.<br />
In September <strong>2004</strong> the Government accepted the recommendations <strong>of</strong> a report by an<br />
inter-departmental group established to review national flood policy. <strong>The</strong> Group<br />
recommended that the OPW be the State’s lead agency in relation to this area and be<br />
tasked with delivering a multi-faceted programme aimed at mitigating future flood risk<br />
and impact.<br />
As the range and diversity <strong>of</strong> functions and responsibilities within the OPW remit expands<br />
with every passing year, I would like to acknowlege the tireless commitment,<br />
pr<strong>of</strong>essionalism and dedication <strong>of</strong> all OPW staff in responding to the many challenges that<br />
were set in <strong>2004</strong>. I’m also delighted to welcome the Built Heritage function back to the<br />
OPW and look forward to providing a high quality service in this area in years to come.<br />
Further tangible evidence <strong>of</strong> the OPW’s commitment to excellence was demonstrated in<br />
<strong>2004</strong> by M&E’s achievement <strong>of</strong> accreditation for I.S. EN ISO 9001:2000 in August <strong>2004</strong><br />
On the staffing side, one <strong>of</strong> the <strong>of</strong>fice’s most experienced and valued member’s retired in<br />
<strong>2004</strong>. Michael O’Doherty served the OPW with distinction as Principal Architect for many<br />
years and I wish him a long and happy retirement. I also take this opportunity to<br />
congratulate and welcome his successor, Pat Cooney, to the role and look forward to the<br />
many challenges that we will face together in the coming years. I would also like to<br />
express my gratitude to all other staff members who retired during <strong>2004</strong>.<br />
Tom Parlon, TD<br />
Minister <strong>of</strong> State at the Department <strong>of</strong> Finance<br />
with special responsibility for the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />
2
Foreword from Chairman<br />
<strong>2004</strong> brought many challenges and many demands on the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>.<br />
<strong>The</strong> Management <strong>of</strong> our Built Heritage transferred from Department <strong>of</strong> the Environment,<br />
Heritage and Local Government to OPW. <strong>The</strong> assimilation <strong>of</strong> over 1,200 staff impacted on<br />
practically every area <strong>of</strong> OPW but particularly so on Human Resources and Accounts. <strong>The</strong><br />
fact that the transition went so smoothly reflects well on all involved.<br />
<strong>2004</strong> also saw very significant progress in implementing the Government decision on<br />
Decentralisation. <strong>The</strong> timescales are extremely demanding, both for site acquisition and<br />
project procurement, but throughout the course <strong>of</strong> the year we have demonstrated that<br />
we are ready and capable <strong>of</strong> meeting the Decentralisation challenge. Property solutions are<br />
well advanced and we look forward to the start <strong>of</strong> many building projects in 2005.<br />
<strong>The</strong> implementation <strong>of</strong> our Customer Service Charter in <strong>2004</strong> was an important and<br />
noteworthy development and good progress continues to be made in the area <strong>of</strong><br />
Performance Management and Development Systems (P.M.D.S.). <strong>The</strong> focus on customer<br />
care and staff development are key elements in our overall strategy to ensure that OPW is<br />
seen as a quality provider <strong>of</strong> cost effective solutions in the areas <strong>of</strong> property, projects,<br />
procurement and heritage.<br />
Another significant development in <strong>2004</strong> was the approval by Government for the<br />
publication <strong>of</strong> the <strong>Report</strong> <strong>of</strong> the Flood Policy Review Group and to implement its<br />
recommendations. <strong>The</strong> decision to assign the lead role in Flood Risk Management to the<br />
OPW has major implications for our responsibilities in this area. It will present significant<br />
opportunities and challenges in the years ahead.<br />
Finally, I want to acknowledge and pay a special tribute to all the OPW staff involved in<br />
Ireland’s E.U. Presidency. <strong>The</strong>y performed their duties with great distinction and have<br />
brought much credit to the organisation.<br />
All in all we can look back on our achievements in <strong>2004</strong> with justifiable pride.<br />
Sean Benton<br />
Chairman<br />
<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />
3
<strong>The</strong> Main Guard, Clonmel
Management Advisory<br />
Committee<br />
David Byers<br />
Commissioner<br />
Clare McGrath<br />
Commissioner<br />
Patrick Cooney<br />
Director <strong>of</strong> Architectural Services<br />
Séan Benton<br />
Chairman<br />
Tony Smyth<br />
Director <strong>of</strong> Engineering Services<br />
Chief Engineer<br />
Vincent Campbell<br />
Director <strong>of</strong> Corporate Services
Strategic Review<strong>2004</strong><br />
OPW Headquarters,<br />
51 St. Stephens Green<br />
<strong>The</strong> Famine Warhouse 1848<br />
Ballingarry, Co. Tipperary<br />
Upper Yard<br />
Dublin Castle
Statement <strong>of</strong> Strategy<br />
Statement <strong>of</strong> Strategy<br />
This Review assesses the progress made within OPW against strategic targets during <strong>2004</strong><br />
under the broad headings identified in the most recent (2003 - 2005) Statement <strong>of</strong> Strategy.<br />
<strong>The</strong> Heritage Service is separately assessed against the relevant targets set in the<br />
Department <strong>of</strong> the Environment and Local Government Statement <strong>of</strong> Strategy 2003 – 2005.<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />
1. To Deliver on the<br />
<strong>Annual</strong> Work<br />
Programme<br />
Work Programme:<br />
Work programmes were<br />
on target at end year<br />
with approx. 99.2% <strong>of</strong><br />
the Vote allocation spent.<br />
All major projects and<br />
programmes with a post<br />
<strong>2004</strong> completion date<br />
were on target at yearend.<br />
• Financial outturn<br />
• Contractual<br />
commitments<br />
• General progress<br />
assessments by<br />
Business Unit Heads.<br />
Work Programme:<br />
<strong>The</strong> end year Business<br />
Plan review shows that<br />
the measures outlined at<br />
the start <strong>of</strong> the year have<br />
proceeded broadly to<br />
target.<br />
A significant unforeseen<br />
increase in workload as a<br />
result <strong>of</strong> the Decentralisation<br />
Programme arose during<br />
<strong>2004</strong> – principally within<br />
the Property Management,<br />
Architectural Services and<br />
Project Management areas.<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
CUSTOMER SERVICE OBJECTIVES (NOS. 2 & 3)<br />
2. To deliver a Quality<br />
Customer Service in a<br />
timely & consistent<br />
manner<br />
ISO Accreditation:<br />
All Business Units in • External review (NSAI)<br />
possession <strong>of</strong> ISO • External accreditation<br />
accreditation maintained award.<br />
the standard during <strong>2004</strong>:<br />
• Architectural Services<br />
• Project Management<br />
Services<br />
• Engineering Services<br />
- Hydrology &<br />
Hydrometric<br />
- Structural Engineering<br />
- Arterial Drainage<br />
Maintenance<br />
- Design Section<br />
• Property Management<br />
Services<br />
In addition, Project<br />
Management Services<br />
were successful in updating<br />
their accreditation to ISO<br />
9001/2000 certification<br />
level.<br />
ISO Accreditation:<br />
ISO accreditation is<br />
being maintained.<br />
Two Business Units<br />
remain to achieve<br />
accreditation.<br />
• Property Maintenance<br />
• GSA<br />
Both are actively<br />
working on this with a<br />
2005 target for<br />
achievement <strong>of</strong> the<br />
standard.<br />
7
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
Customer Service<br />
Action Plan:<br />
<strong>The</strong> Customer Service Action<br />
Plan <strong>2004</strong> – 2007 and the<br />
OPW Customer Service<br />
Charter were published in<br />
the second half <strong>of</strong> <strong>2004</strong>.<br />
• <strong>Public</strong>ation (paper and<br />
Web).<br />
Customer Service<br />
Action Plan:<br />
A new Customer Service<br />
Charter was devised by the<br />
QCS Network to publicly set<br />
out OPW service standards.<br />
<strong>The</strong> Customer Service Action<br />
Plan was reviewed in tandem<br />
to ensure consistency and<br />
both documents were<br />
published in August <strong>2004</strong>.<br />
<strong>The</strong> QCS Network will have a<br />
role in relation to measuring<br />
progress against the new<br />
Plan, particularly in regard to<br />
developing a coordinated<br />
approach to Customer<br />
Surveying (see Key Objective<br />
no 4 below).<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
CUSTOMER SERVICE OBJECTIVES (NOS. 2 & 3)<br />
3. To dedicate particular<br />
focus to achieving<br />
specified levels <strong>of</strong> service<br />
for individual customers<br />
Service Level Agreements:<br />
A number <strong>of</strong> SLA’s are<br />
currently in place:<br />
External:<br />
• With Revenue for Property<br />
Management Services<br />
• With Irish Museum <strong>of</strong><br />
Modern Art, RHK for Property<br />
Maintenance Services.<br />
Internal:<br />
• With Property<br />
Management Services for<br />
Engineering Services.<br />
(Structures)<br />
A Further agreement (with<br />
Project Management for various<br />
engineering services) was in<br />
discussion during the year and<br />
will be concluded in 2005.<br />
• Service Level Agreements.<br />
Service Level Agreements:<br />
Although a number <strong>of</strong><br />
successful SLA’s have been<br />
put in place, the target<br />
volume envisaged in the<br />
Statement <strong>of</strong> Strategy has<br />
not been fully realised in the<br />
first two years <strong>of</strong> the Strategy<br />
period.<br />
Preparatory work in relation<br />
to establishing further SLA’s<br />
with selected Customers will<br />
continue.<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
PERFORMANCE ASSESSMENT OBJECTIVES<br />
4. To engage continually in<br />
a process <strong>of</strong> measurement<br />
<strong>of</strong> performance against<br />
other similar organisations<br />
Business Accounts:<br />
Data retrieval to provide<br />
commercial-style accounts<br />
continues in Architectural<br />
Services and Engineering<br />
Services.<br />
GSA also produce accounts<br />
for the <strong>Public</strong>ations and Iris<br />
Oifigiuil areas<br />
• End year accounts<br />
Business Accounts:<br />
Accounts are maintained on<br />
a whole Business-Unit<br />
commercial style within<br />
Architecture and<br />
Engineering.<br />
Accounts covering discrete<br />
elements <strong>of</strong> some other<br />
Business Unit activities are<br />
prepared and are useful in<br />
that limited context.<br />
8
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
Benchmarking Exercises:<br />
Exercises carried out in<br />
Business Units:<br />
• Architectural Services.<br />
• Engineering Services.<br />
• End year accounts &<br />
analysis with external<br />
comparators.<br />
Benchmarking exercises:<br />
Architectural Services &<br />
Engineering Services<br />
commercial-style accounts<br />
are used to display cost<br />
effectiveness in comparison<br />
with external comparators.<br />
Useful one-<strong>of</strong>f exercises have<br />
also been completed in various<br />
local areas within the <strong>Office</strong>.<br />
Work began in <strong>2004</strong> to<br />
develop proposals for future<br />
benchmarking exercises with<br />
DOE Northern Ireland for<br />
Pr<strong>of</strong>essional Services; Project<br />
Management; Property<br />
Management and Property<br />
Maintenance.<br />
Customer Surveys:<br />
Customer Surveys are carried<br />
out as part <strong>of</strong> ISO<br />
accreditation compliance.<br />
• Paper survey. Direct<br />
Interviews<br />
Customer Surveys:<br />
Customer Surveys are carried<br />
out locally within Business<br />
Units in compliance with ISO<br />
procedures.<br />
In late <strong>2004</strong>, the PR <strong>Office</strong><br />
and the QCS Network<br />
commenced a centralised<br />
Customer survey, based on a<br />
representative sample <strong>of</strong> the<br />
customer base. This will be<br />
further developed in 2005<br />
and beyond (see Key<br />
Objective No. 2 above).<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
CORPORATE REPORTING OBJECTIVES<br />
5. To develop efficient<br />
corporate reporting<br />
arrangements which<br />
contribute in a meaningful<br />
way to the achievement <strong>of</strong><br />
Strategic goals<br />
Management Information<br />
Framework:<br />
Tenders were invited mid<br />
<strong>2004</strong> for the new Financial<br />
Management System – a key<br />
component <strong>of</strong> MIF. At yearend,<br />
these tenders were being<br />
evaluated with a view to placing<br />
a contract in early 2005.<br />
ICT projects / initiatives:<br />
Current projects being<br />
addressed are:<br />
• Peoples<strong>of</strong>t (HRM system.)<br />
• Registry system;<br />
• Property Maintenance<br />
Visibility system<br />
• Financial Management<br />
System<br />
• Heritage Service infrastructures<br />
• Flood Hazard Mapping<br />
• <strong>Report</strong>ing requirements <strong>of</strong><br />
D/Finance.<br />
• Tender placement.<br />
• Specific projects.<br />
Management Information<br />
Framework:<br />
During <strong>2004</strong>, OPW<br />
continued to make progress<br />
on MIF initiatives.<br />
<strong>The</strong> target for completion <strong>of</strong><br />
the placing the contract for<br />
new FMS is late 2005.<br />
ICT projects / initiatives:<br />
<strong>The</strong> IT User Group has<br />
developed a significant role as<br />
a generator <strong>of</strong> projects with an<br />
integrated business focus.<br />
Current key projects include<br />
the new HRM system<br />
(Peoples<strong>of</strong>t), and the new<br />
FMS system and will be<br />
priorities in 2005.<br />
Flood Hazard mapping and<br />
Heritage Service infrastructure<br />
projects will be concluded<br />
early 2005.<br />
9
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
HRM CHANGE OBJECTIVE<br />
6. To modernise the HR<br />
function so as to better<br />
meet the needs <strong>of</strong> the core<br />
Business Units and the<br />
staff <strong>of</strong> OPW<br />
HRM Strategy:<br />
• Work continued during<br />
<strong>2004</strong> on the creation <strong>of</strong> a<br />
new Human Resource<br />
Management Strategy,<br />
taking into account the<br />
new factors caused by the<br />
return <strong>of</strong> Heritage Services<br />
and the Decentralisation<br />
initiative.<br />
• Strategy draft.<br />
HRM Strategy:<br />
Progress on this project was<br />
inhibited in early <strong>2004</strong> due to<br />
the focus on Heritage<br />
Services integration and OPW<br />
Decentralisation. At year-end<br />
however, work had resumed<br />
on the project with a focus<br />
on final completion <strong>of</strong> the<br />
Strategy in 2005.<br />
Implementation issues will<br />
follow, taking the<br />
Decentralisation timetable<br />
into account.<br />
Process Manual for HR<br />
function:<br />
This work was substantially<br />
concluded during <strong>2004</strong>. <strong>The</strong><br />
remainder (approx. 10 - 15%)<br />
will be finished in early 2005.<br />
Process Manual for HR<br />
function:<br />
<strong>The</strong> HRM mapping project<br />
will support efficient transfer<br />
<strong>of</strong> personnel management<br />
functions in the context <strong>of</strong><br />
both the Decentralisation<br />
project and the devolution <strong>of</strong><br />
certain HRM functions to<br />
Line Management.<br />
• Process manual.<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
REGULATORY REFORM OBJECTIVE<br />
7. To address the issue <strong>of</strong><br />
regulatory reform so as to<br />
ensure that the OPW<br />
retains the ability to act on<br />
Government policy in a<br />
changing environment<br />
Regulatory Reform issues:<br />
Commissioners’ powers<br />
issues were considered &<br />
legal advices obtained. No<br />
further action is<br />
contemplated currently.<br />
<strong>The</strong> broader regulatory<br />
reform issues are being<br />
examined by the Attorney<br />
General’s <strong>Office</strong>.<br />
• MAC decisions<br />
Regulatory Reform issues:<br />
In regard to one area where<br />
legislation may be critical to<br />
operation (i.e.: flood risk<br />
management), specific<br />
proposals for legislative<br />
reform may emerge (see Key<br />
Objective No. 9 below).<br />
Separately, Corporate<br />
Services will coordinate with<br />
the Attorney General’s <strong>Office</strong><br />
in relation to input to their<br />
project to review the entire<br />
statute book. This process<br />
will possibly identify some<br />
possibilities for the repeal<br />
and/or consolidation <strong>of</strong><br />
legislation on the Statute<br />
Book relevant to OPW.<br />
10
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />
8. To achieve greater<br />
efficiency in the use <strong>of</strong><br />
property assets<br />
Review <strong>of</strong> portfolio:<br />
Specific measures have been<br />
taken in relation to a number<br />
<strong>of</strong> issues:<br />
• DOELG-led proposal for<br />
affordable and social housing<br />
on OPW owned sites<br />
• Garda portfolio asset<br />
management.<br />
• Commercial-style<br />
developments at a number<br />
<strong>of</strong> locations<br />
• Child services (Crèche<br />
facilities)<br />
• Telecoms projects<br />
• Property disposals.<br />
• <strong>Public</strong> Housing<br />
developments.<br />
• Redevelopment / Disposal<br />
proposals.<br />
• Planning application<br />
• Child services<br />
• Property sales<br />
Review <strong>of</strong> portfolio:<br />
A number <strong>of</strong> separate<br />
proposals have been<br />
identified in the areas <strong>of</strong><br />
public housing, Garda<br />
facilities, commercial-style<br />
developments, child services<br />
and telecoms-related projects.<br />
<strong>The</strong>se separate initiatives are<br />
being proactively developed<br />
through the OPW’s Property<br />
Management Services,<br />
supported by Project<br />
Management Services.<br />
Major projects undertaken<br />
are outlined separately in this<br />
volume.<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
PROJECT-RELATED OBJECTIVES (NOS. 1, 8 & 9)<br />
9. To address emerging<br />
problems in the area <strong>of</strong><br />
flooding<br />
Flood Policy Review:<br />
Following the formal review<br />
process during 2003,<br />
Government subsequently<br />
decided to proceed with the<br />
main Review<br />
recommendations.<br />
• Proposals to Government.<br />
Flood Policy Review:<br />
Delivery <strong>of</strong> the Strategy<br />
target has been met. Further<br />
legislation may be required.<br />
This is currently being<br />
assessed.<br />
11
Heritage Services<br />
<strong>The</strong> Strategies and Key Performance Indicators for those elements <strong>of</strong> the Heritage Service that transferred<br />
to OPW in <strong>2004</strong> are*:<br />
KEY STRATEGIES<br />
KEY PERFORMANCE INDICATOR<br />
HRM CHANGE OBJECTIVE<br />
Conserve, manage and present State properties to the<br />
highest standards as models <strong>of</strong> excellence in the<br />
conservation <strong>of</strong> the built and natural heritage.<br />
• Improved visitor numbers and visitor satisfaction at<br />
heritage sites.<br />
• Progress on adopting management plans for selected sites.<br />
• Conservation status <strong>of</strong> heritage sites monitored.<br />
• Efficient and effective conservation <strong>of</strong> the Department s<br />
property portfolio.<br />
* Extract from the Department <strong>of</strong> the Environment and Local Government Statement <strong>of</strong> Strategy 2003 – 2005. (<strong>The</strong> balance <strong>of</strong> the<br />
strategic targets within this document remain with the Department <strong>of</strong> the Environment, Heritage and Local Government, who have<br />
retained responsibility for policy issues relating to Heritage.)<br />
Progress achieved during 2003 was as follows:<br />
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
HRM CHANGE OBJECTIVE<br />
Conserve, manage and<br />
present State properties to<br />
the highest standards as<br />
models <strong>of</strong> excellence in<br />
the conservation <strong>of</strong> the<br />
built and natural heritage.<br />
Heritage Service:<br />
Work continued throughout<br />
the year on the conservation,<br />
management and<br />
presentation <strong>of</strong> a broad<br />
range <strong>of</strong> sites across the<br />
country.<br />
Details <strong>of</strong> these projects are<br />
contained elsewhere in this<br />
volume.<br />
Improved visitor numbers<br />
and visitor satisfaction at<br />
heritage sites.<br />
Visitor records for <strong>2004</strong> show<br />
an increase overall in visitor<br />
numbers.<br />
In-house quality surveys were<br />
carried out and site comment<br />
books were monitored by<br />
Visitor Services management<br />
to identify issues and assess<br />
visitor feedback during <strong>2004</strong><br />
season. An external<br />
consultancy examination was<br />
carried out at certain national<br />
sites during <strong>2004</strong> to assess<br />
visitor preference and identify<br />
general visitor issues.<br />
Progress on adopting<br />
management plans for<br />
selected sites.<br />
Management Plans were<br />
commissioned in respect <strong>of</strong> a<br />
number <strong>of</strong> National<br />
Monuments sites.<br />
12
KEY OBJECTIVE <strong>2004</strong> PROGRESS PERFORMANCE INDICATOR COMMENT<br />
Conservation status <strong>of</strong><br />
heritage sites monitored.<br />
(This relates to on-theground<br />
care <strong>of</strong> heritage sites<br />
and not to the wider<br />
planning context,which<br />
function was retained by the<br />
DOEHLG.)<br />
<strong>The</strong> conservation <strong>of</strong> heritage<br />
sites continued to be<br />
administered in respect <strong>of</strong><br />
both sites in state ownership<br />
and those in State care (740<br />
approx), using a mix <strong>of</strong> direct<br />
management onsite and<br />
remote management<br />
through the network <strong>of</strong><br />
National Monuments Depots<br />
nationwide.<br />
Efficient and effective<br />
conservation <strong>of</strong> the<br />
Department s property<br />
portfolio.<br />
(This relates to the built<br />
elements <strong>of</strong> the property<br />
portfolio only — the National<br />
Parks and Wildlife properties<br />
remain with the DOEHLG.)<br />
Management <strong>of</strong> the built<br />
portfolio continued to be<br />
implemented successfully,<br />
with a strong emphasis on<br />
the tourist,visitor and<br />
educational dimensions <strong>of</strong><br />
the properties concerned.<br />
Statement <strong>of</strong> Strategy 2005 – 2008<br />
Following the appointment <strong>of</strong> a new Minister for Finance in September <strong>2004</strong>, OPW is required, under the<br />
terms <strong>of</strong> the <strong>Public</strong> Service Management Act 1997, Section 4, (1) Subsection (b) (ii), to produce a new<br />
Statement <strong>of</strong> Strategy for the period 2005 – 2008.<br />
This work commenced in late <strong>2004</strong> and by year-end had advanced to the stage where a draft Statement<br />
was practically complete. <strong>The</strong> new Statement will, subject to Ministerial and Taoiseach’s approval, be<br />
formally published early in 2005.<br />
13
OPW Customer Charter<br />
<strong>The</strong> OPW is first and foremost a service organisation. Its ethos is client focus, timely delivery and value for<br />
money. <strong>The</strong> operations <strong>of</strong> OPW are carried out by seven Business Units:<br />
• Project Management Services.<br />
• Property Management Services.<br />
• Property Maintenance Services.<br />
• Architectural Services.<br />
• Engineering Services.<br />
• Government Supplies Agency.<br />
• Heritage Services.<br />
Mission Statement<br />
To deliver, in support <strong>of</strong> Government policies, high-quality services in property, design, construction and<br />
procurement on time and in budget. <strong>The</strong> OPW is committed to providing you, our customer, with an<br />
excellent service. This Charter sets out the standards <strong>of</strong> service you can expect from us. It should be read in<br />
parallel with our Customer Service Action Plan, which details our approach to planning for good customer<br />
service across the 12 Civil Service Principles for Quality Customer Service.<br />
OPW Customer Service Standards<br />
We have categorised our Service Standards under 5 broad themes:<br />
1. General Response<br />
2. Information<br />
3. Equality<br />
4. Mission Delivery<br />
5. Complaints and Appeals.<br />
14
General Response<br />
We aim to provide services consistently at times and venues that suit our customers.<br />
Telephone Enquiries<br />
• We will generally be available to answer telephone enquiries during normal <strong>of</strong>fice hours<br />
(9.15am-1.00pm and 2.15pm-5.30pm Monday-Friday [5.15pm Friday])*<br />
• If specific staff are not available to speak with you when you call, we will ensure that you are<br />
assisted in their absence.<br />
* Some regional/local <strong>of</strong>fices staffed primarily by operational project/site staff may not be occupied at all times within these hours.<br />
Written Communication<br />
• We will acknowledge all written enquiries and non-routine correspondence (including faxes and<br />
email) promptly and will aim to give a comprehensive reply to at least 95% <strong>of</strong> all such<br />
correspondence within twenty working days at the latest.<br />
Personal Callers<br />
• We will be available to meet with you by appointment during normal working hours (see above).<br />
We will be as flexible as possible if you need to have an appointment scheduled outside these hours.<br />
Providing Information<br />
We recognise the importance <strong>of</strong> meeting the expectations <strong>of</strong> our customers for information that is timely,<br />
accurate and relevant to their needs.<br />
Freedom <strong>of</strong> Information<br />
• We will fulfil all statutory requirements in relation to making information available within the<br />
specified time.<br />
• We will make every effort to ensure that simple requests are dealt with outside the scope <strong>of</strong> the<br />
relevant legislation with minimum inconvenience to requesters.<br />
Website<br />
• We will maintain the OPW Website so as to ensure relevance, accuracy and ease <strong>of</strong> use for users.<br />
• We will, where appropriate and feasible, provide links from our website to other relevant sources <strong>of</strong><br />
information on the Internet.<br />
• We will provide for a contact facility for users <strong>of</strong> the website and will aim to respond to any issues<br />
raised there within twenty working days.<br />
15
General Information<br />
• We will ensure that all generally available information is accessible in both electronic and printed<br />
format, if required.<br />
Equality <strong>of</strong> treatment<br />
We are committed to providing services to all our customers on an equal status basis. This means that we<br />
will accommodate the needs <strong>of</strong> specific customers or groups <strong>of</strong> customers with a view to achieving an<br />
equality <strong>of</strong> treatment.<br />
Physical access<br />
• We will ensure that public areas (*) within our premises and sites are accessible (**) to all callers.<br />
• We will, on behalf <strong>of</strong> our Customer Departments, <strong>Office</strong>s and Agencies, ensure that any new<br />
buildings or premises we provide them will be accessible by all. We will, on a progressive basis, deal<br />
with older buildings and premises to ensure that they are also rendered accessible.<br />
* Due to the nature <strong>of</strong> some sites, not all areas within certain Heritage sites or local operational <strong>of</strong>fices may be fully accessible at all times.<br />
** Access to certain areas in OPW sites and buildings may be controlled from time to time on Health and Safety grounds.<br />
Language Equality<br />
• We will fulfil the requirements <strong>of</strong> the Official Languages Act 2003 in regard to the needs <strong>of</strong> our Irish<br />
language customers.<br />
• We will ensure that anyone communicating with us in writing in Irish will receive a reply in the same<br />
language.<br />
• We will aim over time to ensure that anyone wishing to communicate through the Irish language<br />
will be accommodated.<br />
Mission Delivery<br />
We are committed to providing efficient services to our customers in line with the key elements <strong>of</strong> our<br />
Mission Statement.<br />
Fit for Purpose<br />
• We will ensure the basic fitness for purpose <strong>of</strong> any building or premises which we provide to our<br />
customers.<br />
16
Quality Services<br />
• We undertake to give a quality service in all <strong>of</strong> the core areas detailed in our Mission Statement<br />
(property, design, construction and procurement) and in the provision <strong>of</strong> Heritage Services.<br />
Timeliness and Cost<br />
• We will aim to deliver services on time and in budget.<br />
Dealing with Problems<br />
We undertake to provide a clear, simple system for processing complaints and appeals.<br />
Complaints*<br />
• Customer Service <strong>Office</strong>rs within Business Units (**) will initially deal with complaints. If there is no<br />
resolution at that level, an internal appeal may be made to the relevant Head <strong>of</strong> Section** (Principal<br />
<strong>Office</strong>r, Assistant Principal Architect or Assistant Chief Engineer.)<br />
• Within the Heritage Services, complaints in relation to service delivery at visitor sites can be made to<br />
the Guide or the Guide Supervisor on the site in question. Where no Guide service is available or if<br />
the complaint relates to another aspect <strong>of</strong> services <strong>of</strong>fered by the Heritage Service, then the<br />
complaint should be made directly to the Customer Services <strong>Office</strong>r for that area**.<br />
* <strong>The</strong> term “complaint” is deemed not to include any legal or other claims for which a separate procedure already exists or is set out in law.<br />
** Contact details for Customer Service <strong>Office</strong>rs, POs, APAs and ACEs are provided at Appendices 2 & 3 <strong>of</strong> the OPW Customer Service<br />
Action Plan.<br />
Appeals<br />
• If the issue cannot be dealt with at OPW level, an appeal may be made to the <strong>Office</strong> <strong>of</strong> the<br />
Ombudsman.<br />
17
Operations Review<strong>2004</strong><br />
Clonmacnoise<br />
In July <strong>2004</strong>,72/76 St Stephens<br />
Green was sold netting the State<br />
52.3 Million.<strong>The</strong> State realised<br />
100 million from the disposal <strong>of</strong><br />
surplus State Property and the<br />
two sites for the Affordable<br />
Housing Initiative.<br />
Artists impression<br />
<strong>of</strong> Westgate
Property Management Services<br />
Transforming State Assets<br />
At the launch <strong>of</strong> the 2002 <strong>Annual</strong> <strong>Report</strong>, Minister Parlon indicated his intent to initiate a<br />
programme <strong>of</strong> transforming State Assets. Following this announcement, a new unit was<br />
established in Property Management Services to deal with the disposal programme. A<br />
whole review process was commenced with a view to identifying vacant, under-utilised,<br />
under-developed or surplus State Property.<br />
To date the process has produced a number <strong>of</strong> properties deemed suitable for detailed<br />
assessment to determine their potential for disposal or redevelopment.<br />
In assessing these particular properties, a range <strong>of</strong> considerations are being taken into<br />
account, including:<br />
• <strong>The</strong> planning issues in the context <strong>of</strong> their development potential<br />
• <strong>The</strong>ir overall condition<br />
• <strong>The</strong> extent to which decisions on decentralisation might impact on them<br />
• <strong>The</strong> alternative uses to which they might be put,including the possibility <strong>of</strong> their<br />
being used for housing purposes<br />
• <strong>The</strong>ir market value.<br />
This resulted in three large sales in the Dublin area alone in <strong>2004</strong>.<br />
Properties disposed in <strong>2004</strong><br />
BUILDING PRICE CLOSING DATE<br />
2 Church St., Dungarvan, Co. Waterford 337,000.00 12th May '04<br />
Lad Lane, Dublin 2 22,500,000.00 5th May '04<br />
Blacklion Customs Frontier Post Site – Cavan 21,586.23 16th March '04<br />
72-76 St Stephens Green, Dublin 2 52,300,000.00 15th Sep. '04<br />
Kilmacthomas G.S., Co. Waterford 100,000.00 13th Aug. '04<br />
14/16 Lord Edward Street, Dublin 8 8,780,140.48 30th Aug. '04<br />
Thomastown GS, Co. Kilkenny 450,000.00 7th Dec. '04<br />
To further use <strong>of</strong> State Lands for the Sustaining Progress Affordable Housing Initiative,<br />
two sites were identified:<br />
1.Infirmary Road, Dublin 7 - 1.2 Hectares.<br />
2.Jamestown Road, Inchicore - 2.6 Hectares<br />
<strong>The</strong> transfer is being finalised with Dublin City Council. <strong>The</strong> programme is continuing for 2005.<br />
19
Property Management<br />
<strong>2004</strong> Market Overview<br />
<strong>The</strong> <strong>of</strong>fice rental market<br />
<strong>The</strong> year saw a marked recovery from the somewhat tentative recovery that was observed in 2003. This<br />
rend was particularly evident in the Dublin <strong>of</strong>fice sector, particularly in the traditional central <strong>of</strong>fice areas.<br />
By contrast the suburban <strong>of</strong>fice parks continued to <strong>of</strong>fer good value for money as landlords competed to<br />
achieve lettings in what was <strong>of</strong>ten a fragile recovery at best.<br />
<strong>The</strong> recovery in the Dublin <strong>of</strong>fice market was evidenced by an increased take up <strong>of</strong> space, variously<br />
reported in a range between 160,000 and 190,000 sq m, a substantial increase (over 25%) above the<br />
previous year, and vacancy rates decreased in proportion, to a figure <strong>of</strong> about 15% overall in the Dublin<br />
area, and to almost half that figure in the city centre.<br />
In the somewhat fragile suburban <strong>of</strong>fice market, OPW adopted a "wait and see" attitude, using both the<br />
advantageous market situation and its premier covenant to achieve value for money lease terms.<br />
<strong>The</strong> impact <strong>of</strong> decentralisation<br />
<strong>The</strong> impact <strong>of</strong> the major government initiative to decentralise large elements <strong>of</strong> its central government<br />
departments across the country was pr<strong>of</strong>ound. OPW is playing a key role in this programme in its role <strong>of</strong><br />
sourcing and developing regional <strong>of</strong>fices to meet the developing decentralisation programme. In<br />
consequence, with the exception <strong>of</strong> situations where it was required to meet urgent local <strong>of</strong>fice<br />
requirements, the State was not an active player in the Dublin <strong>of</strong>fice market.<br />
Property sales<br />
OPW’s main impact on the commercial property market was the successful disposal <strong>of</strong> some <strong>of</strong> its major<br />
property holdings in the city centre for what was considered to be exceptional prices, sales which were<br />
used to fund the site acquisition programme for decentralisation. Many <strong>of</strong> these properties were in reality<br />
development sites in the making as private investors competed to acquire some <strong>of</strong> the State’s key city<br />
holdings for large-scale redevelopment. This rolling programme <strong>of</strong> disposals is ongoing and will continue<br />
for the foreseeable future as the State’s property portfolio is rationalised and rebalanced in the new reality<br />
<strong>of</strong> decentralisation.<br />
Rent Reviews<br />
<strong>The</strong> OPW continued to pursue settlement <strong>of</strong> rent reviews with customary vigour, and in cases where<br />
settlement at reasonable rates could not be reached, such cases were referred for determination by<br />
independent third party.<br />
20
New Leases 01 January <strong>2004</strong> – 31 December <strong>2004</strong> - Dublin<br />
PROPERTY NAME LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />
Balbriggan<br />
Passport <strong>Office</strong> Balbriggan Foreign Affairs 24-Jan-04 23-Dec-23 2914.05 553,669.50<br />
Tallaght DTC Dublin 24 Transport 01-Mar-04 31-Aug-07 157.93 48,250.05<br />
Tallaght Education<br />
<strong>Office</strong> Dublin 24 Education & Science 01-Apr-04 30-Dec-22 589.99 113,658.00<br />
Tallaght PIAB Dublin 24 P.I.A.B. 30-Apr-04 29-Apr-24 N/A 15,200.00<br />
Tallaght PIAB Dublin 24 P.I.A.B. 30-Apr-04 29-Apr-24 1011.8 188,553.75<br />
Dublin Airport Dublin Airport Garda Siochana 01-Jun-04 31-May-08 39.7 14,599.20<br />
New Leases 01 January <strong>2004</strong> – 31 December <strong>2004</strong> – Regional<br />
PROPERTY NAME COUNTY/LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />
Naas Gov <strong>Office</strong> Kildare/Naas National Education Psychology 01-Jan-04 31-Jan-24 1343.37 254,034.00<br />
Service, Education Regional<br />
<strong>Office</strong>, N.E.W.B., Social,<br />
Community & Family Affairs<br />
Roscommon Agric Roscommon/ Agriculture, Food & Rural 01-Mar-04 28-Feb-05 419.44 65,557.80<br />
<strong>Office</strong> Roscommon Development<br />
Furbo Pairc Gno Galway/Furbo Community, Rural and 01-Apr-04 31-Mar-06 223 24,382.82<br />
CRAGA<br />
Gaeltacht Affairs<br />
Trim NCSE Meath/Trim National Council for Special 01-Apr-04 31-Mar-24 407.17 87,645.60<br />
Education<br />
Galway Hynes Yard Galway/Galway Social, Community & Family 06-Apr-04 05-Apr-06 N/A 13,650.00<br />
Car Park<br />
Affairs<br />
Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 01-May-04 25-Dec-05 42 37,980.00<br />
Natural Resources<br />
Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 01-May-04 25-Dec-05 25 5,910.72<br />
Natural Resources<br />
Achill Gaeltacht Mayo/ Community, Rural and 01-May-04 31-Jan-14 46 2,678.83<br />
Affairs Off Achill Island Gaeltacht Affairs<br />
Cork Marine <strong>Office</strong> Cork/Cork Communications, Marine and 03-May-04 02-Apr-14 483 58,500.00<br />
Natural Resources<br />
Maam GS Galway/Maam Garda Siochana 01-Jul-04 30-Jun-09 51.5 7,800.00<br />
Temporary<br />
Limerick Prob/ Limerick/ Probation & Welfare Service 01-Jul-04 30-Jun-24 258.5 45,262.00<br />
Welfare Service Limerick<br />
Castlebar Prob/ Mayo/Castlebar Probation & Welfare Service 19-Aug-04 18-May-14 355.445 38,259.80<br />
Welfare Service<br />
Navan NEPS Meath/Navan National Education 01-Sep-04 30-Aug-05 N/A 6,000.00<br />
Carpark<br />
Psychology Service<br />
21
PROPERTY NAME COUNTY/LOCATION DEPARTMENT COMMENCE EXPIRY RENTABLE SQM RENT PER ANNUM<br />
Roscrea Civil Tipperary/ Defence 01-Sep-04 31-Aug-24 1712.95 170,000.00<br />
Defence <strong>Office</strong> Roscrea<br />
Roscrea Civil Tipperary/ Defence 01-Sep-04 31-Aug-24 8094 25,000.00<br />
Defence <strong>Office</strong> Roscrea<br />
Roscrea Civil Tipperary/ Defence 01-Sep-04 28-Feb-05 120.7 15,000.00<br />
Defence Off Temp Roscrea<br />
Navan NEPS <strong>Office</strong> Meath/Navan National Education Psychology 15-Sep-04 14-Sep-05 341.42 55,000.00<br />
Service<br />
Athlone Prob/Wel Westmeath/ Probation & Welfare Service 17-Oct-04 16-Oct-06 613.14 110,472.00<br />
<strong>The</strong> Cresent Athlone<br />
Sligo Pensions Sligo/Sligo Social, Community & Family 12-Nov-04 11-Aug-24 N/A 123,750.00<br />
Services <strong>Office</strong><br />
Affairs<br />
Navan Wildlife Meath/Navan Environment & Local 01-Dec-04 31-Aug-09 112.5 16,954.00<br />
<strong>Office</strong><br />
Government<br />
Leases Surrendered <strong>2004</strong> – Dublin<br />
PROPERTY NAME LOCATION DEPARTMENT SURRENDER DATE CAR PARK SPACES RENTABLE SQM RENT PER ANNUM<br />
Hatch St 6/7 Dublin 2 Foreign Affairs 31-Aug-04 0 637.39 284,391.39<br />
Hardwicke Hse<br />
City Quay Car Park Dublin 2 Revenue 13-Feb-04 18 N/A 62,856.00<br />
Distillery Building Dublin 7 Education & 07-Jan-04 1 836.1 475,530.00<br />
Science<br />
Santry Foreign Dublin 9 Foreign Affairs 07-Jul-04 45 N/A 127,500.00<br />
Affairs Car Pk<br />
Tallaght DTC Dublin 24 Transport 28-Feb-04 20 162.58 48,250.05<br />
22
Leases Surrendered <strong>2004</strong> – Regional<br />
PROPERTY NAME COUNTY/LOCATION DEPARTMENT SURRENDER DATE RENTABLE SQM RENT PER ANNUM<br />
Kilmihil GS + MQ Clare/Kilmihil Garda Siochana 13-Jan-04 40.87 3,674.70<br />
Bantry Wildlife Cork/Bantry Environment & 10-Mar-04 10.22 1,980.79<br />
Service<br />
Local Government<br />
Donegal SWO Donegal/ Social, Community 20-May-04 156.17 19,807.91<br />
Donegal & Family Affairs<br />
Donegal Customs Donegal/ Revenue 16-Apr-04 148.64 13,332.25<br />
and Excise Donegal<br />
Galway Mervue Galway/ Garda Siochana 01-Dec-04 26.93 6,602.64<br />
Garda<br />
Galway<br />
Kilkenny Refugee Kilkenny/ OPW 20-Oct-04 183,991.32<br />
Site<br />
Kilkenny<br />
Limerick Education Limerick/ Education & 21-Sep-04 58.25 3,809.21<br />
<strong>Office</strong> Limerick Science<br />
Tourmakeady GS Mayo/ Garda Siochana 20-Jul-04 76.6 4,761.52<br />
Tourmakeedy<br />
Sligo Central Sligo/Sligo CSO 08-Apr-04 52.58 5,713.82<br />
Statistics <strong>Office</strong><br />
Athlone AHGI Westmeath/ AHGI 20-Apr-04 80.83 11,046.72<br />
<strong>Office</strong><br />
Athlone<br />
23
Facilities Management<br />
Ireland’s Presidency <strong>of</strong> the E.U.<br />
<strong>The</strong> Facilities Management Unit provided a full event and facilities management package to all<br />
Government Departments and Agencies during the E.U. Presidency. This involved the servicing <strong>of</strong> 345<br />
meetings in 62 venues across the entire breadth <strong>of</strong> the country in the six months from January to June.<br />
<strong>The</strong> core event management activity was centered on meetings held in Dublin Castle, Farmleigh and the<br />
Royal Hospital Kilmainham. However, a significant part <strong>of</strong> the Unit’s resources were devoted to the<br />
management <strong>of</strong> the innovative and highly successful "EU Presidency roadshow" initiative especially in<br />
relation to the many Ministerial and other high level meetings held throughout the country. <strong>The</strong>re were<br />
36 high level meetings held, including the Day <strong>of</strong> Welcomes for accession countries on May the 1st and<br />
the E.U./U.S. Summit in June.<br />
Dublin Castle<br />
<strong>The</strong> Dublin Castle Conference facilities were closed to all activity other than E.U. Presidency business from<br />
January to June. In the year, 107,600 people visited the State Apartments, participating in approximately<br />
4,500 individual guided tours.<br />
Apart from the E.U. Presidency meetings during the first six months <strong>of</strong> the year, Dublin Castle hosted 170<br />
events between July and December. <strong>The</strong> nature <strong>of</strong> these events was extremely varied with the highlight being<br />
the Presidential Inauguration in November. Other events included State dinners, international conferences,<br />
music concerts and art exhibitions. <strong>The</strong> total attendance at these events was in the region <strong>of</strong> 35,000.<br />
In addition to the aforementioned event management functions, the Dublin Castle management team<br />
continued to provide a full property management service to all the occupants <strong>of</strong> the Dublin Castle complex<br />
in <strong>2004</strong>.<br />
<strong>The</strong> Royal Hospital, Kilmainham (RHK)<br />
<strong>The</strong> RHK was closed to all conference and event activity other than E.U. Presidency business from January<br />
to June. In the latter half <strong>of</strong> the year 80 events were held with a total attendance <strong>of</strong> approximately 16,000<br />
people. <strong>The</strong> Irish Museum <strong>of</strong> Modern Art, which is housed in the RHK, attracted 350,000 visitors.<br />
<strong>The</strong> Department <strong>of</strong> Education and Science, Marlborough Street<br />
<strong>The</strong> Facilities Management Unit continues to provide building maintenance and security services at the<br />
Department <strong>of</strong> Education and Science complex in Marlborough Street.<br />
Farmleigh<br />
Farmleigh played a key role as an important venue for EU Presidency events during the first six months <strong>of</strong><br />
<strong>2004</strong>. This culminated in the ‘Day <strong>of</strong> Welcomes’ dinner at Farmleigh that was attended by the 25 Prime<br />
Ministers <strong>of</strong> the 15 existing and 10 new accession countries.<br />
24
Farmleigh was closed to the public from January to end-June as a result <strong>of</strong> the EU Presidency. Despite this<br />
however, over 109,000 people visited Farmleigh in <strong>2004</strong>.<br />
During <strong>2004</strong> there were 152 meetings, seminars and workshops held at Farmleigh. <strong>The</strong>re were 12 separate<br />
overnight stays, 127 booked tours, 88 open days for the public and 52 cultural events.<br />
<strong>The</strong> successful "At Farmleigh" programme <strong>of</strong> seasonal events continued to provide ample opportunities to<br />
the public to enjoy Farmleigh’s facilities during <strong>2004</strong> with themed events organized on a monthly basis.<br />
This included the popular food markets during September. <strong>The</strong> series <strong>of</strong> Christmas events at the House also<br />
enjoyed great public interest and support.<br />
Áras an Uachtarain<br />
<strong>The</strong> Facilities Management Unit continued to play an important role in the management <strong>of</strong> Áras an<br />
Uachtarain in <strong>2004</strong> through the co-ordination <strong>of</strong> a range <strong>of</strong> property, housekeeping and catering services.<br />
A highlight <strong>of</strong> the year was the hosting in the Áras <strong>of</strong> the main ceremonial event for the "Day <strong>of</strong><br />
Welcomes" on May 1st. <strong>The</strong> Facilities Management Unit team in the Áras played a key role in the<br />
successful organisation <strong>of</strong> this prestigious event.<br />
General Facilities Management Services<br />
<strong>The</strong> Facilities Management Unit oversees the provision, through contracted service providers, <strong>of</strong> a full range<br />
<strong>of</strong> support services at other properties such as the new Government Laboratories at Backweston, Co.<br />
Kildare and the Northside Civic Centre in Coolock, Dublin. <strong>The</strong> objective is to ensure the provision <strong>of</strong> a<br />
pr<strong>of</strong>essional, cost-effective and best practice facilities management service to the client Departments.<br />
Farmleigh
Property Maintenance<br />
SUMMARY REPORT OF EXPENDITURE BY OPW PROPERTY MAINTENANCE SERVICES IN <strong>2004</strong>* €<br />
Maintenance 31,879,000<br />
Capital Expenditure 36,487,000<br />
General Maintenance Client Accounts 14,145,000<br />
Agency work done by OPW for Departments 4,537,000<br />
School <strong>Works</strong> 309,000<br />
Total 87,357,000<br />
* This table shows expenditure on contract work managed by Property Maintenance Services, excluding Health & Safety <strong>Works</strong><br />
ISO 9001:2002<br />
Work began in <strong>2004</strong> to comprehensively document works procedures and protocols in Property<br />
Maintenance Services to achieve ISO 9001:2000 accreditation by year-end in 2005.<br />
EU Presidency<br />
<strong>The</strong> accommodation requirements and facilities management services required by Government<br />
Departments and the Garda Authorities to facilitate EU functions and security requirements during Ireland’s<br />
presidency <strong>of</strong> the EU in <strong>2004</strong> were met by our network <strong>of</strong> Regional <strong>Office</strong>s and Facilities Management<br />
Division in Dublin.<br />
Garda Minor <strong>Works</strong> Programme<br />
Expenditure on the above programme was 5m in <strong>2004</strong> and included refurbishment works at some 44<br />
garda stations, including Carrigaline, Dolla, Ennistymon, Newmarket, Riverstown and Roscrea.<br />
Health & Safety Strategy<br />
Property Maintenance Services has put in place protocols for compliance with Health and Safety legislation.<br />
This covers a wide spectrum project supervisor design stage (PSDS), project supervisor construction stage<br />
(PSCS) and risk self-assessment for trade personnel and general operatives in BMS and Furniture Branch.<br />
It is necessary to advertise for panels <strong>of</strong> contractors in each region for emergency call-out works. <strong>The</strong>se<br />
contractors will have to tender in the normal way for contracts. <strong>The</strong> protocol is for emergency works only.<br />
<strong>The</strong>y will assess the risk and act as PSCS.<br />
26
Measured Term Maintenance Contracts<br />
• Tenders were invited through the OJEC procedure for a pilot scheme in the Dublin area, one north<br />
and one south corresponding to the existing regions. <strong>The</strong> contract has not yet been placed.<br />
• A Help Desk will be tendered as the single point <strong>of</strong> contact for all maintenance services delivered by<br />
OPW. It will control the registration <strong>of</strong> all requests for maintenance work from our clients.<br />
• <strong>The</strong>re will be the support and backup <strong>of</strong> a quantity surveying service that will check the monthly<br />
claims made by the MTM contractor for works undertaken. It also provides a new facility for our<br />
clients in that they will be able to get an accurate cost estimate for work they require.<br />
• <strong>The</strong> regional <strong>of</strong>fices will be the technical and supervisory element <strong>of</strong> the new maintenance<br />
framework. <strong>The</strong>y will also supply the MTM contractor with a list <strong>of</strong> contractors used by them at<br />
present.<br />
Building Maintenance Services<br />
With the coming <strong>of</strong> the MTM contracts BMS will withdraw from the routine maintenance in modern<br />
<strong>of</strong>fices, generally, and will focus on the conservation <strong>of</strong> heritage and historic buildings in the Dublin Area.<br />
<strong>The</strong>re are on-going discussions with English Heritage regarding the up-skilling <strong>of</strong> the craftsmen in BMS<br />
after the move has taken place and the new staff pr<strong>of</strong>ile and skills have been identified.<br />
<strong>The</strong>re have been great strides made in the area <strong>of</strong> Health & Safety and all the staff have embraced the new<br />
protocols. BMS started a programme <strong>of</strong> fitting ‘Fall Arrest’ systems to the ro<strong>of</strong>s <strong>of</strong> the heritage properties in<br />
the Dublin area. All plant and equipment is tested and certified once a year.<br />
A time recording systems will begin this year in the BMS Cork and Limerick depots. <strong>The</strong> supply contracts<br />
for the supply <strong>of</strong> fire extinguishers and the supply <strong>of</strong> materials for both BMS and Furniture Branch will<br />
happen in 2005.<br />
<strong>Annual</strong> accounts have been produced for BMS over the last three years. Each year they have produced a<br />
pr<strong>of</strong>it on the chargeable works <strong>of</strong> approximately 9% - 11.6%.<br />
Furniture Branch<br />
A performance specification manual is now finished as is the brochure for all drawdown items supplied by<br />
Furniture Branch.<br />
Furniture Branch will be integrated fully into the Visibility s<strong>of</strong>tware system for salaries, contracting and<br />
payments. <strong>The</strong> drawdown contract for <strong>of</strong>fice furniture is in place and will cater for the furniture needs <strong>of</strong><br />
decentralisation.<br />
Furniture Branch will be setting the protocols for their procedure manual leading to ISO accreditation in<br />
2006.<br />
27
Riverstown Garda Station,<br />
Sligo
Project Management Services<br />
Project Management Services (PMS), with the assistance <strong>of</strong> the OPW’s Architectural and Engineering<br />
Services and such private sector pr<strong>of</strong>essional disciplines as may be required, manages the delivery <strong>of</strong> new<br />
construction, refurbishment, conservation and major maintenance projects on behalf <strong>of</strong> the OPW and its<br />
clients and customers.<br />
Project Management Services articulates, in detail, the clients or customers brief <strong>of</strong> requirements in order to<br />
assist in delivering these on time, within budget and to the highest architectural and engineering<br />
standards, in compliance with Government and EU Procurement procedures.<br />
Delivery <strong>of</strong> clients and customers requirements involves managing the development <strong>of</strong> tender<br />
documentation, assembly and appointment <strong>of</strong> the design team, securing necessary planning permission,<br />
selecting contractors, overseeing progress on site and managing the costs <strong>of</strong> the projects.<br />
Department <strong>of</strong> Social and Family Affairs Programme<br />
Expenditure in <strong>2004</strong> was 997,000.<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Cobh – new Local <strong>Office</strong> –<br />
Refurbishment and extension<br />
Hynes Building, Galway – fitout<br />
<strong>of</strong> ground and 1st floors<br />
Ballymun – Construction <strong>of</strong><br />
new Local <strong>Office</strong><br />
Bray – Construction <strong>of</strong> new<br />
Local <strong>Office</strong><br />
Courts Services Programme<br />
In <strong>2004</strong> expenditure was 2,103,653 on this programme.<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Cork City & County<br />
Courthouse, Washington<br />
Street<br />
Longford - Refurbishment<br />
Tullamore - refurbishment Criminal Court Complex –<br />
New build<br />
Nenagh – Refurbishment &<br />
new extension<br />
Cork District Court extension<br />
29
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Bray – Construction <strong>of</strong> new<br />
Courthouse<br />
Youghal – refurbishment<br />
Four Courts – Security <strong>Works</strong><br />
Phase 1<br />
Kilkenny – refurbishment<br />
Ballyshannon, new build<br />
Wexford – new build<br />
Drogheda – new build<br />
Letterkenny – new build<br />
Monaghan – refurbishment<br />
Mullingar – refurbishment<br />
<strong>Office</strong> Rationalisation Programme<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Dept. Justice Equality & Law<br />
Reform – Forensic Science<br />
Laboratory – Prefab Building<br />
<strong>Office</strong> <strong>of</strong> the Revenue<br />
Commissioners, Blocks 8<br />
–10, Dublin Castlerefurbishment<br />
works<br />
Dept. <strong>of</strong> Transport – Driving<br />
Test Centre, Finglas, Dublin<br />
Land Registry – Church<br />
Street/Hammond Lane<br />
Dept. Education & Science –<br />
NEPs Building Punch’s Cross,<br />
Limerick<br />
Dept. <strong>of</strong> Transport – Driving<br />
Test Centre, Sarsfield Road,<br />
Cork<br />
Land Registry Santry –<br />
Warehouse Facility<br />
Dept. <strong>of</strong> Agriculture & Food –<br />
New District Veterinary<br />
<strong>Office</strong>, Drumshanbo, Co.<br />
Leitrim<br />
Lansdowne House -<br />
refurbishment <strong>of</strong> Core Areas<br />
Probation & Welfare Service –<br />
St. Nicholas Church, Cork –<br />
Refurbishment.<br />
New OPW <strong>Works</strong>hop,<br />
Ballina, Co. Mayo<br />
Elizabeth Fort, Cork –<br />
Emergency <strong>Works</strong><br />
Programme, Phase IV<br />
Johnstown Castle, Co<br />
Wexford – Ro<strong>of</strong> restoration<br />
In addition the <strong>Office</strong> undertook work on a repayment basis for other agencies. Among the completed<br />
projects were the fit-out <strong>of</strong> <strong>of</strong>fices in Dublin for fit-out <strong>of</strong> a premises (part) in Tallaght for the Personal<br />
Injuries Assessment Board (P.I.A.B.)<br />
Projects in planning include the, refurbishment <strong>of</strong> <strong>of</strong>fices for the Adoption Board at Shelbourne House,<br />
Shelbourne Road, Dublin, fit-out <strong>of</strong> <strong>of</strong>fices for the Ombudsman for Children at Millennium House, 52 –56<br />
Great Strand Street, Dublin 1 and a new development for the Environmental Protection Agency in Kilkenny.<br />
Project Management Services, in their capacity as agents for Teagasc, completed work at Moorepark in<br />
Fermoy, Co. Cork, a 4m development.<br />
30
Irish Prison Service Programme<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Irish Prison Service –<br />
Portlaoise Prison Gate lock<br />
Irish Prison Service –<br />
Portlaoise Prison C Block<br />
Irish Prison Service<br />
Construction <strong>of</strong> bridge to<br />
Spike Island<br />
Irish Prison Service –<br />
Limerick Prison C Wing<br />
Decentralisation Programme<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Irish Prison Service,<br />
Longford<br />
Sligo – Extension to Pension<br />
Services <strong>Office</strong> (Department<br />
<strong>of</strong> Social & Family Affairs)<br />
Defence Forces, Curragh<br />
Once <strong>of</strong>f building projects<br />
<strong>The</strong> Restoration and Development <strong>of</strong> Nenagh Courthouse, Co Tipperary commenced in May <strong>2004</strong> and is<br />
scheduled for completion September 2005. <strong>The</strong> development is valued at 14m<br />
<strong>The</strong> Restoration and Development <strong>of</strong> Tullamore Courthouse, Co Offaly is scheduled to start in April 2005.<br />
Completion is expected in July 2006. <strong>The</strong> development is valued at 13.5M.<br />
<strong>The</strong> Restoration and Development <strong>of</strong> Longford Courthouse is scheduled to start in September <strong>2004</strong> and is<br />
due for completion in December 2005. <strong>The</strong> development is valued at 9m<br />
<strong>The</strong> Restoration and Extension <strong>of</strong> the Custom House in Cobh, Co. Cork is due to start May 2005 and is<br />
scheduled for completion in May 2006. <strong>The</strong> development is valued at approximately 3m.<br />
<strong>The</strong> provision <strong>of</strong> <strong>of</strong>fice accommodation for the Department <strong>of</strong> Education and Science, National Educational<br />
Psychological Service, Friars Mill Road, Mullingar, Co. Westmeath was completed in September <strong>2004</strong>. <strong>The</strong><br />
project is valued at 2m and the planning application for the civilian development is scheduled for<br />
submission in May 2005.<br />
<strong>The</strong> Schengen Unit, Garda Headquarters, Phoenix Park is nearly complete and is valued at 3m.<br />
Ballymun Regeneration: <strong>The</strong> development <strong>of</strong> a Garda Divisional Headquarters and <strong>Office</strong> Accommodation<br />
for the Department <strong>of</strong> Social & Family Affairs, the Money Advice & Budgeting Service and the Probation<br />
and Welfare Service is valued at 20m. <strong>The</strong> planning notice for the Garda development has been<br />
submitted and the planning application for the civilian development is scheduled for June 2005.<br />
31
Dublin Zoo<br />
<strong>The</strong> Development <strong>of</strong> a New Restaurant and Staff Facilities is now completed the works were valued at 4m.<br />
<strong>The</strong> extension <strong>of</strong> the new entrance and environs is valued at 2.6m. Work is scheduled to start in January<br />
2005 and is due for completion in April 2005. This project marks the completion <strong>of</strong> the Capital<br />
Development Programme for 2001 – 2005 at a value <strong>of</strong> 12.7m<br />
Coast Guard Stations<br />
<strong>The</strong> refurbishment <strong>of</strong> Ardmore Coast Guard Station and Tramore Coast Guard Station in Co Waterford are<br />
now complete. <strong>Works</strong> were also completed for the Coast Guard Station in Rosslare Co Wexford.<br />
<strong>The</strong> contract for the construction <strong>of</strong> a new Coast Guard Station in Bunbeg Co Donegal is being finalised<br />
and the project is due for completion December 2005.<br />
A Planning submission is currently being prepared for the development <strong>of</strong> a Coast Guard Station in Kilkeel<br />
Co Clare.<br />
<strong>The</strong> development <strong>of</strong> these facilities is valued at approximately 6m<br />
Leinster House/Oireachtas Programme<br />
Expenditure on this Programme totalled 9.6m during <strong>2004</strong><br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER<br />
Extension to self-service Restaurant<br />
New Entrance Pavilion Kildare Street<br />
Fit out <strong>of</strong> 2 floors <strong>of</strong> Agriculture House<br />
for Additional Oireachtas Personnel<br />
Merrion St.Pavilion<br />
Phase 1 Refurbishment <strong>of</strong> Kildare<br />
House for Oireachtas Personnel<br />
Phase 2 Kildare House<br />
New access facility at Kildare St.Gate<br />
Oireachtas Créche & Fitness Room<br />
Phase 1 Control Development Plan<br />
Landscaping <strong>of</strong> temporary carpark<br />
Leinster Lawn<br />
Garda Building Programme<br />
<strong>The</strong> OPW has undertaken a very successful Garda Building Programme in recent years. Over the past ten<br />
years, some 100m has been spent by OPW providing new Garda accommodation and carrying out major<br />
extensions and refurbishments to existing Garda Stations. In the last two years alone almost 30m has<br />
been spent.<br />
<strong>The</strong> design and construction <strong>of</strong> these new works is <strong>of</strong> the highest quality <strong>of</strong>fering Garda personnel<br />
excellent working conditions and facilities. <strong>The</strong> brief <strong>of</strong> requirement is constantly changing and revised<br />
briefs will soon be implemented to accommodate the rising demand in twenty first century policing.<br />
32
Projects completed in <strong>2004</strong>:<br />
• Abbeyfeale Area H.Q. Co. Limerick<br />
• Ballycotton Co. Cork Basic Unit<br />
• Dundalk District H.Q. Co. Louth. Extension & Refurbishment<br />
• Garda H.Q. Phoenix Park Dublin 8.- Substations<br />
• Longwood Garda Station Co. Meath – Basic Unit<br />
• Templemore Garda District Headquarters Co. Tipperary<br />
• National Repository, Santry Dublin 9.<br />
Projects brought on site in <strong>2004</strong>:<br />
• Ballina District H.Q. Co. Mayo<br />
• Ballyshannon District H.Q. Co. Donegal<br />
• Bantry District H.Q. Co. Cork<br />
• New Ross District H.Q. Co Wexford.<br />
Major Projects coming on stream:<br />
• Templemore Garda College Co.Tipperary<br />
- New Facilities block<br />
- Extension <strong>of</strong> Dining Hall & Gym<br />
- Refurbishment <strong>of</strong> Existing Garda Station and<br />
• Schengan – Garda Headquarters – 3.5m. Construction has commenced – Completion May 2005<br />
• Ballymun Garda Divisional Headquarters – 10m – At Planning Stage<br />
Planning Consultation under Part 9. Completed<br />
• Carbury/Derrinturn Co. Kildare – Basic Unit<br />
• Castlerea Garda District Headquarters Co. Roscommon – Extension / Refurbishment<br />
• Claremorris Garda District H.Q. Co. Mayo- District Headquarters<br />
• Donard Garda Station Co. Wicklow – Basic Unit<br />
• Schull Garda Area Headquarters Co. Cork – Area H.Q.<br />
• Urlingford Garda Station Co. Kilkenny. – Basic Unit<br />
• Henry St Garda Station. Co Limerick – Extension / Refurbishment.<br />
• Irishtown Dublin 4 – City Type Garda Station<br />
• Oranmore, Co. Galway- City Type Garda Station<br />
• Ballingarry, Co. Limerick- Basic Unit<br />
33
Cultural Institutions / Heritage Properties<br />
10.92 m was expended in <strong>2004</strong><br />
COMPLETED IN PROGRESS IN PLANNING<br />
James Joyce Exhibition for the National<br />
Library <strong>of</strong> Ireland<br />
National Museum <strong>of</strong> Ireland, Collins<br />
Barracks, Riding School Refurbishment<br />
Repository Building and Tunnel Link for<br />
the National Library <strong>of</strong> Ireland<br />
Restoration <strong>of</strong> the Palm House, Botanic<br />
Gardens, Glasnevin<br />
Refurbishment <strong>of</strong> 44-45 Merrion<br />
Square for the Irish Architectural<br />
Archives & Irish Manuscripts<br />
Commission<br />
National Museum <strong>of</strong> Ireland, Collins<br />
Barracks, New Central Building<br />
St Stephen’s Green, Staff Facilities<br />
JFK Arboretum, New Ross –<br />
Staff Facilities<br />
Fire Suppression <strong>Works</strong> in Marsh’s<br />
Library<br />
Security Installation in the National<br />
Concert Hall<br />
Carrowmore Visitor Centre, Co Sligo<br />
New Heritage Council headquarters in<br />
Kilkenny<br />
Installation <strong>of</strong> New Lift in 2/3 Kildare<br />
Street for National Library<br />
Garnish Island, Co Cork – Upgrade <strong>of</strong><br />
Staff Facilities<br />
External Lighting project in the National<br />
Concert Hall<br />
Refurbishment <strong>of</strong> the bars in the<br />
National Concert Hall<br />
Fire, Security and Gallery Lighting project<br />
in the Royal Hospital Kilmainham<br />
Lisdoonvarna <strong>The</strong>atre / Arts Pavilion<br />
External Signage Project in the National<br />
Concert Hall<br />
Conservation and restoration works at<br />
Marsh’s Library<br />
Muckross House, Killarney – Disabled<br />
Access<br />
Derrynane National Historic Park –<br />
Staff Facilities<br />
Refurbishment <strong>of</strong> National Gallery <strong>of</strong><br />
Ireland, No. 5 South Leinster Street.<br />
Clara Bog -New Visitor Centre,<br />
Co Offaly<br />
Kilafin, Stone Coach House<br />
National Museum <strong>of</strong> Ireland, Collins<br />
Barracks, Military History Exhibition<br />
Ballycroy, Co Mayo – New Visitor<br />
Centre<br />
Garnish Island, Glass Houses, Co Cork<br />
St Enda’s Museum, Refurbishment<br />
Connemara National Park – New<br />
Entrance Pavilion<br />
Flahive’s Lodge, Glengariff,<br />
Refurbishment<br />
Installation <strong>of</strong> Chiller System in the<br />
Royal Hospital Kilmainham<br />
Dinis Cottage, Killarney, Refurbishment<br />
Refurbishment <strong>of</strong> the National Gallery<br />
<strong>of</strong> Ireland, Lecture <strong>The</strong>atre.<br />
Phoenix Park, Walled Garden –<br />
Restoration<br />
34
<strong>The</strong> OPW Access Programme<br />
During <strong>2004</strong> the Access Programme supported work to improve accessibility in buildings occupied by the<br />
Courts Service; Department <strong>of</strong> Social & Family Affairs; Department <strong>of</strong> Finance; Department <strong>of</strong> Education &<br />
Science; Department <strong>of</strong> Environment, Heritage & Local Government; Department <strong>of</strong> Community, Rural &<br />
Gaeltacht Affairs; Department <strong>of</strong> Foreign Affairs; Department <strong>of</strong> Health & Children; OPW; <strong>Office</strong> <strong>of</strong> the<br />
Comptroller & Auditor General; Central Statistics <strong>Office</strong>; <strong>Office</strong> <strong>of</strong> the Attorney General; <strong>Office</strong> <strong>of</strong> the<br />
Commissioners <strong>of</strong> Charitable Donations & Bequests; <strong>Office</strong> <strong>of</strong> the Revenue Commissioners; Irish Linguistics<br />
Institute; National Archives; and the Garda Authorities.<br />
<strong>The</strong> OPW, in conjunction with the Department <strong>of</strong> Justice, Equality & Law Reform and the Institute for<br />
Design & Disability, continued to sponsor a touring exhibition, "Design for All", assembled around the<br />
seven principles <strong>of</strong> Universal Design as compiled by the Centre for Universal Design, North Carolina State<br />
University. <strong>The</strong> exhibition continued to tour in <strong>2004</strong>.<br />
Venues included:<br />
• <strong>The</strong> closing conference for the Barcelona Declaration, Royal Hospital Kilmainham.<br />
• <strong>The</strong> Young Social Innovators Awards, City West.<br />
• Killarney Library, Killarney<br />
• Tralee Library, Tralee<br />
• Institute <strong>of</strong> Designers in Ireland’s Design Week, Atrium, OPW,<br />
• 51 St Stephens Green, Dublin<br />
Total expenditure in <strong>2004</strong> was 662,000 on 28 projects.<br />
Special Projects<br />
"Practical Completion <strong>of</strong> the 12,500m 2 State Laboratory at Backweston was achieved in Summer <strong>2004</strong><br />
and a formal handover <strong>of</strong> the building to the Minister for Finance took place on the 31st August <strong>2004</strong>.<br />
Completion <strong>of</strong> the adjoining 25,000m 2 Laboratories complex for the Department <strong>of</strong> Agriculture &<br />
Food - scheduled for January 2005 - was delayed following the malicious setting <strong>of</strong> fires in one <strong>of</strong> the<br />
Laboratories in mid-September <strong>2004</strong>. Contract completion is now due in early May 2005. Total expenditure<br />
involved on the Backweston complex is in the region <strong>of</strong> 200m.<br />
Construction work on the provision <strong>of</strong> the new 50m/11,000m 2 (approx.) Marine Institute HQ at<br />
Oranmore, Co. Galway progressed well throughout <strong>2004</strong> and is due for completion at the end <strong>of</strong> 2005.<br />
Preparatory work on the provision <strong>of</strong> the new Central Veterinary Research Farm at Longtown Farm,<br />
Clane, Co. Kildare to replace the existing facility at Abbotstown, Dublin 15 for the Department <strong>of</strong><br />
Agriculture & Food continued during the year. A Planning Application for the Main Contract comprising<br />
Administration Buildings, Yards and Sheds covering a total floor area <strong>of</strong> just in excess <strong>of</strong> 14,000m 2 was<br />
submitted to Kildare County Council in December <strong>2004</strong>.<br />
Expressions <strong>of</strong> Interest were received in January <strong>2004</strong> for the provision via the Design, Build, Finance,<br />
Operate and Maintain route <strong>of</strong> a 2,000-seater National Conference Centre. This complex <strong>Public</strong> Private<br />
Partnership (PPP) project was advanced substantially during the year to the extent that three consortia were<br />
selected to proceed to the next stage <strong>of</strong> the Competition i.e., Invitation to Tender, documents for which<br />
issued in December <strong>2004</strong>.<br />
35
Under the OPW’s "Transforming State Assets Programme" Planning Approval for the proposed WestGate<br />
development comprising 83,000m 2 <strong>of</strong> mixed-use Development at John’s Road/Military Road West, Dublin<br />
was received in September <strong>2004</strong> following 3rd Party Appeals to An Bord Pleanála <strong>of</strong> the February <strong>2004</strong><br />
Planning Permission received from Dublin City Council. [Property Management Division is now dealing with<br />
the disposal <strong>of</strong> the property on the open market].<br />
<strong>The</strong> Planning Permission granted on 30th November <strong>2004</strong> for the proposed 52,000m 2 HeustonGate<br />
development at John’s Road/Military Road East featuring a 32-storey landmark tower building and the<br />
Exploration Station (formerly called the Children’s Museum), was the subject <strong>of</strong> Appeals to An Bord<br />
Pleanála. OPW’s response to the Appeals will be with An Bord Pleanála by early February 2005.<br />
Planning Permission for a proposed new <strong>of</strong>fice development <strong>of</strong> over 4,000m 2 for the Department <strong>of</strong><br />
Finance at 7-9 Merrion Row/Military Billets i.e., the site <strong>of</strong> the former National Museum building<br />
adjoining the Huguenot Cemetery and the Military Billets on the South Road <strong>of</strong> Government Buildings, was<br />
received in April <strong>2004</strong>. Sanction from the Department <strong>of</strong> Finance to proceed with the Development<br />
followed in September <strong>2004</strong>. Tender documents for both the Enabling i.e., demolition/drainage <strong>Works</strong> and<br />
the Main Contract were in preparation at the end <strong>of</strong> <strong>2004</strong>. This will be a complex project to manage given<br />
the logistical restrictions imposed by its location on busy Merrion Row, its adjacency to the Huguenot<br />
Cemetery and the security aspects <strong>of</strong> the proposed connection to Government Buildings via a tunnel under<br />
the South Road.<br />
Design development for the proposed 11,000m 2 (approx.) Food Safety Centre for the Department <strong>of</strong><br />
Agriculture & Food at Backweston continued during the year but was hampered by the fact that the<br />
Department was unable to finalise its brief <strong>of</strong> requirements due to the effect <strong>of</strong> the Decentralisation<br />
proposals. However, by year-end the design had been developed sufficiently to facilitate a pre-Planning<br />
meeting with Kildare County Council, who have yet to confirm their availability in that regard.<br />
Planning Application documents for a generic type <strong>of</strong>fice development <strong>of</strong> 3,500m 2 (approx.) <strong>of</strong><br />
accommodation at 5-7 Merrion Square were completed during the year and a formal instruction to<br />
lodge the Application was awaited at year-end.<br />
<strong>The</strong> Unit continued to act as Technical Advisers to the Department <strong>of</strong> Arts, Sport & Tourism (DAST)<br />
on the proposed development <strong>of</strong> a National Stadium. Following completion in December 2003 <strong>of</strong> an<br />
assessment <strong>of</strong> the IRFU/FAI Lansdowne Road Feasibility Study for a new Stadium, the Government decided<br />
in January <strong>2004</strong> to financially support - to the tune <strong>of</strong> 191m - the redevelopment <strong>of</strong> Lansdowne Road<br />
into a 50,000 all-seater Stadium under the joint sponsorship <strong>of</strong> the IRFU and FAI. Special Projects Unit<br />
continued to advise DAST throughout the year regarding the various procurement options being<br />
considered. In early <strong>2004</strong>, a joint venture company - Lansdowne Road Stadium Development Company<br />
Limited (LRSDC) - was established by the IRFU and FAI to procure the Stadium. This Unit has liaised closely<br />
with LRSDC and DAST on all matters relating to the procurement <strong>of</strong> Design and Project Management<br />
services in that connection e.g., documentation, attendance at interviews and evaluation <strong>of</strong> Consultants’<br />
submissions.<br />
As part <strong>of</strong> its Decision to support the redevelopment <strong>of</strong> Lansdowne Road, the Government also committed<br />
itself, as financial resources permit, to the development <strong>of</strong> a Sports Campus at Abbotstown. <strong>The</strong> Campus<br />
is to include medical, research and training support for elite athlete development plus administrative<br />
facilities for the smaller sports bodies, in addition to a range <strong>of</strong> other facilities including pitches and<br />
training grounds. <strong>The</strong> Campus at Abbotstown is to be procured by Campus and Stadium Ireland<br />
Development Ltd., (CSID) who commissioned, during <strong>2004</strong>, a Development Control Plan (DCP) for the<br />
entire site. SPU contributed to various aspects <strong>of</strong> the DCP and the conclusions/recommendations in the<br />
Development Control Plan are to be considered by Government in early 2005. SPU’s role in relation to the<br />
Project is to act as Technical Advisors to DAST/CSID.<br />
36
Total Expenditure by Special Projects Unit in <strong>2004</strong> was 83,998,888.29.<br />
COMPLETED IN PROGRESS PLANNING PERMISSION/TENDER STAGE IN PLANNING<br />
Relocation <strong>of</strong> the State<br />
Laboratory (State Lab) from<br />
Abbotstown to Backweston<br />
Relocation <strong>of</strong> the<br />
Department <strong>of</strong> Agriculture &<br />
Food Laboratories (Agrilabs)<br />
from Abbotstown to<br />
Backweston<br />
Provision <strong>of</strong> Accommodation<br />
for the Department <strong>of</strong><br />
Finance at 7-9 Merrion Row<br />
National Conference Centre<br />
Relocation <strong>of</strong> the Marine<br />
Institute HQ to Galway.<br />
Proposed WestGate and<br />
HeustonGate Developments at<br />
John's Road/Military Rd. sites.<br />
Department <strong>of</strong> Agriculture &<br />
Food Farm Facility at<br />
Longtown, Clane, Co. Kildare<br />
Development at 5-7 Merrion<br />
Square, Dublin<br />
Provision <strong>of</strong> a Permanent<br />
Food Safety Centre, for the<br />
Department <strong>of</strong> Agriculture &<br />
Food at Backweston.<br />
37
Architectural Services<br />
<strong>The</strong> architectural practice within the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> provides a service <strong>of</strong> exceptional quality. It<br />
provides a comprehensive design and project management service for public sector building projects, a<br />
conservation management and advisory service and <strong>of</strong>fers independent advice to the Government on<br />
architectural issues.<br />
By operating closely with the Structural Engineering and Mechanical and Electrical Sections <strong>of</strong> the<br />
Engineering Services Business Unit and with the Quantity Surveying Section it <strong>of</strong>fers a full in-house multidisciplinary<br />
service to its customers.<br />
Architectural services have developed a reputation for quality and pr<strong>of</strong>essionalism reflected by the many<br />
awards achieved.<br />
<strong>The</strong> practice has developed a comprehensive management that is ISO 9002 accredited and produces<br />
annual accounts that consistently show Architectural Services to be operating at a notional surplus.<br />
Services <strong>of</strong>fered to our customers include:<br />
• Provision <strong>of</strong> full design and construction management service<br />
• Project feasibility studies and reports<br />
• Development <strong>of</strong> initial brief<br />
• Advice on initial building and lifetime costs<br />
• Advice on planning and building regulation issues<br />
• Advice on health and safety<br />
• Advice on conservation methods and procedures<br />
<strong>The</strong> practice has a developed expertise in a number <strong>of</strong> areas:<br />
• Modern <strong>of</strong>fice accommodation<br />
• Conservation and restoration <strong>of</strong> heritage properties<br />
• Prison buildings<br />
• Garda buildings<br />
• <strong>Public</strong> <strong>Office</strong>s and Government Departments<br />
• <strong>Public</strong> access at heritage sites<br />
38
Project Portfolio<br />
<strong>The</strong> extent <strong>of</strong> work undertaken by Architectural services is indicated by the value <strong>of</strong> the portfolio <strong>of</strong><br />
projects. For <strong>2004</strong> the work programme contained 441 projects with a combined value <strong>of</strong> 2.133 billion.<br />
Throughout the year variations occurred in the planned advancement <strong>of</strong> certain projects owing to the<br />
commencement <strong>of</strong> the Government Decentralisation Programme and to changing priorities <strong>of</strong> the client.<br />
Although some 84 projects were added to the programme a number <strong>of</strong> major projects were also removed<br />
resulting in an end <strong>of</strong> year output value <strong>of</strong> 1.668 billion for 438 projects on hand.<br />
Continuing Pr<strong>of</strong>essional Development (CPD)<br />
Monitoring and developing a pr<strong>of</strong>essional competency level is essential in ensuring that project quality and<br />
service delivery is maintained as well as being a requirement <strong>of</strong> ISO 9002. An ISO Audit <strong>of</strong> Architectural<br />
Services noted that individual staff member’s average annual CPD training stood at 28 hours, which<br />
exceeded the target <strong>of</strong> 25 hours.<br />
<strong>The</strong> CPD Programme continued in <strong>2004</strong> with training and other events including:<br />
• Lecture on Designing with Wood and sourcing <strong>of</strong> Tropical Hardwoods- Rupert Oliver & Ciaran<br />
O’Connor<br />
• Lecture on Designing for Sustainability-Roeland Van Elsen<br />
• Series <strong>of</strong> lectures and RIAI approved refresher courses for selected staff, on Health and Safety and<br />
Planning Legislation<br />
• Series <strong>of</strong> lectures to individual staff members on Conservation <strong>of</strong> Historic Interiors.<br />
• Participation by selected staff at Icomos (International committee on Monuments and sites)<br />
Conference in Dublin Castle<br />
• Participation by selected staff at Historic Houses <strong>of</strong> Ireland <strong>Annual</strong> Conference.<br />
• Meetings with the Education <strong>Office</strong>r <strong>of</strong> the RIAI to discuss CPD matters <strong>of</strong> mutual benefit to be<br />
progressed in the coming year.<br />
Graduate Training Programme<br />
• A new joint RIAI/OPW Graduate Training Programme was established in <strong>2004</strong>. <strong>The</strong>re are currently 9<br />
graduates in OPW with capacity for a full compliment <strong>of</strong> 20 graduates.<br />
• <strong>The</strong> training programme provides the experience required for the RIAI/ NUI examination in<br />
pr<strong>of</strong>essional practice and during their time with Architectural Services, the graduates have made a<br />
positive contribution to the design and development <strong>of</strong> various projects.<br />
39
Palm House<br />
Botanic Gardens
Conservation<br />
<strong>The</strong> Conservation Unit, in addition to executing major building conservation projects, continued with a<br />
number <strong>of</strong> conservation research initiatives, including:<br />
• Developing a building limestone database with the State Laboratory and the Geological Survey <strong>of</strong><br />
Ireland<br />
• Conservation research into historic paints under joint agreement with the State Laboratory.<br />
• Developing a research programme and establishing collaborators to share in undertaking <strong>of</strong> specific<br />
practice related subjects: fire safety (historic buildings); stone cantilevers; sculpted and carved<br />
elements; ironwork<br />
• <strong>The</strong> recording and documentation <strong>of</strong> interventions in Historic Properties and other Protected<br />
Structures with the School <strong>of</strong> Architecture, U.C.D.<br />
Sustainable Development and Universal Access policy<br />
• <strong>The</strong> OPW SD+UA Workgroup (Workgroup on Sustainable Design and Universal Access) continues to<br />
research best practice, methods and standards for Architectural Services<br />
• <strong>The</strong> Green Design Audit Checklist, a self-auditing tool, is available on the intranet to assist the<br />
design process at various stages<br />
• <strong>The</strong> Green Team (Partnership Committee Workgroup) was launched in June 2003. <strong>The</strong> team<br />
comprises <strong>of</strong> volunteer members from all divisions <strong>of</strong> the OPW including regional <strong>of</strong>fices, with the<br />
intention <strong>of</strong> achieving more environmentally friendly work practices and a sustainable approach to<br />
the services provided<br />
• <strong>The</strong> Accessibility Audit Checklist is available on the OPW intranet site to assist designers audit<br />
design to comply with the current statutory building regulations<br />
• <strong>The</strong> OPW currently have fifteen qualified access auditors to assist in auditing <strong>of</strong> buildings within the<br />
State property portfolio following a request from a Government Department<br />
• <strong>The</strong> Design for All Exhibition, presented by the OPW in conjunction with the Department <strong>of</strong> Justice,<br />
Equality and Law reform and the Institute <strong>of</strong> Design and Disability completed its tour in <strong>2004</strong>.<br />
Following its appearance in Malaga, Spain the exhibition traveled to the RHK & City West in Dublin,<br />
Killarney & Tralee in Kerry and then returned to the Atrium in OPW.<br />
• During <strong>2004</strong> the SD+UA Workgroup provided assistance and advice in the development <strong>of</strong> the<br />
generic output specification to be used in the Government Decentralisation Programme.<br />
41
Engineering Services<br />
With staff drawn from a range <strong>of</strong> engineering disciplines, this business unit delivers engineering services<br />
and advice in the civil, mechanical & electrical and hydrometric fields in connection with its own work<br />
programme and that <strong>of</strong> other <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> business units.<br />
Flood Policy Review<br />
In September <strong>2004</strong> the Government accepted the recommendations <strong>of</strong> a report <strong>of</strong> an inter-departmental<br />
group established to review national flood policy. <strong>The</strong> Group recommended that the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />
be the State’s lead agency in relation to this area and be tasked with delivering a multi-faceted programme<br />
aimed at mitigating future flood risk and impact. Engineering Services will implement the programme over<br />
a number <strong>of</strong> years, in conjunction with other state agencies where relevant. <strong>The</strong> programme includes the<br />
following major new initiatives:<br />
• National Flood Hazard Mapping Programme<br />
• Updating the Flood Studies <strong>Report</strong> for Ireland<br />
• A campaign to raise public awareness <strong>of</strong> flooding issues<br />
• Provision <strong>of</strong> guidance in relation to sustainable development<br />
• Production <strong>of</strong> a flood defence asset register<br />
• Development <strong>of</strong> a flood warning system<br />
• Development <strong>of</strong> criteria for designation and prioritisation <strong>of</strong> channels for future maintenance and<br />
flood relief measures<br />
By the end <strong>of</strong> <strong>2004</strong> progress on implementation <strong>of</strong> these initiatives was as follows:<br />
National Flood Hazard Mapping Programme: A contract was placed for Phase I <strong>of</strong> the Programme. This<br />
entails (a) collection and verification <strong>of</strong> available information in relation to past flood events from more<br />
than 40 Local Authority and other organisations and (b) development <strong>of</strong> an Internet based system to<br />
disseminate this information. By year-end collection <strong>of</strong> material was underway at six source bodies and<br />
development <strong>of</strong> the prototype <strong>of</strong> the website was well advanced.<br />
Flood Studies Update: Preparation <strong>of</strong> an implementation plan commenced in conjunction with relevant<br />
organizations. An Engineer with specialist expertise was recruited on contract to assist in this process.<br />
Flood Warning System: Contract documents were completed for procurement <strong>of</strong> meteorological<br />
equipment that will be used in two pilot warning systems on the Munster Blackwater and the Suir rivers.<br />
42
Quality Service<br />
• Mechanical & Electrical Section secured ISO 9001 accreditation in August <strong>2004</strong>.<br />
• All other Engineering Services sections already accredited to the ISO 9001 standard retained that<br />
status following audits conducted in <strong>2004</strong>.<br />
• Drainage Maintenance Section commenced preparations for seeking accreditation to the ISO 18001<br />
(Health & Safety) standard.<br />
• the customer satisfaction-monitoring programme in Drainage Maintenance Division again yielded a<br />
high satisfaction rating from clients.<br />
• A programme was developed with a view to seeking accreditation to the Institution <strong>of</strong> Engineers <strong>of</strong><br />
Ireland Continuing Pr<strong>of</strong>essional Development training scheme for pr<strong>of</strong>essional and technical staff.<br />
<strong>The</strong> other main activities and outputs in Engineering Services during the year were as follows:<br />
Drainage Maintenance<br />
EAST REGION WEST REGION S-W REGION TOTAL<br />
2003 <strong>2004</strong> 2003 <strong>2004</strong> 2003 <strong>2004</strong> 2003 <strong>2004</strong><br />
Main channels (km) 62 59 203 221 69 123 334 403<br />
Minor channels (km) 819 869 549 536 552 523 1970 1928<br />
Bridges repaired 7 35 43 42 51 103 145 180<br />
Bridges replaced 22 23 26 24 5 6 42 53<br />
Bridge development 57 131 17 142 33 78 165 351<br />
applications<br />
Labourforce 119 120 98 98 73 72 287 291<br />
(at 31 December)<br />
Maintenance 4.6 5.9 4.3 4.9 4.4 4.6 13.3 15.4<br />
expenditure ( m)<br />
Environmental<br />
Environmental Drainage Maintenance Programme: This on-going programme to analyse the<br />
environmental impact <strong>of</strong> drainage and devise and implement least invasive methods continued with the<br />
assistance <strong>of</strong> the Central Fisheries Board. Consultations with Regional Fisheries Board and the National<br />
Parks & Wildlife Service also continued in relation to the drainage works programme.<br />
43
Mechanical Engineering<br />
As part <strong>of</strong> an ongoing plant management programme, new equipment and vehicles costing 0.7m were<br />
purchased.<br />
In addition to output supporting Engineering Services drainage operations e.g. fabricating sluice gates,<br />
weed-boats etc the Central Engineering <strong>Works</strong>hops carried out a number <strong>of</strong> projects for other OPW<br />
business units and outside bodies including:<br />
Altamont House Co. Carlow: <strong>The</strong> railings going down to the River Slaney from the gardens were<br />
completed during the year.<br />
Regional Veterinary <strong>Office</strong>s: Stainless steel laboratory vices fabricated<br />
Veterinary <strong>Office</strong> equipment<br />
Altamont House railings<br />
44
Hydrology & Hydrometric<br />
Hydrometric data collection<br />
At the end <strong>of</strong> <strong>2004</strong>, data was being collected at a total <strong>of</strong> 347 hydrometric gauging stations throughout<br />
the country (295 permanent and 52 project-related).<br />
Requests for hydrological data<br />
<strong>The</strong> Section responded to a total <strong>of</strong> 256 requests for data or information in 2003, 90% <strong>of</strong> which were<br />
processed within 7 days <strong>of</strong> receipt. Data is also being provided via a dedicated Internet site<br />
(www.opw.ie/hydro/home.asp).<br />
Gauging equipment<br />
Arrangements were completed for procurement <strong>of</strong> sophisticated gauging equipment that will be used in a<br />
pilot flood warning system.<br />
Structural Engineering<br />
This Section expanded in <strong>2004</strong> with the integration <strong>of</strong> four former Heritage Service (Department <strong>of</strong> the<br />
Environment, Heritage and Local Government) staff back into OPW. As a result, the Section’s activities now<br />
include a number <strong>of</strong> projects related to heritage properties. This work has been fully integrated into the<br />
Section’s ISO 9001 Quality Management System.<br />
New work designed in-house and completed in <strong>2004</strong> included:<br />
New Garda Stations at New Ross, Co Wexford, Abbeyfeale Co. Limerick; Staff Park facilities in St Stephens<br />
Green; Entrance Pavilion at Connemara National Park;<br />
Irish Coastguard Station, Rosslare strand and extensions to Dundalk and Ennistymon Garda Stations<br />
<strong>The</strong> throughput <strong>of</strong> cases in the year can be summarized as follows:<br />
PROJECT/ACTIVITY NO. ON HAND 1/1/<strong>2004</strong> NEW PROJECTS IN <strong>2004</strong> TOTAL NUMBER COMPLETED IN <strong>2004</strong><br />
Building 27 4 36 11<br />
Civil Structural 0 7 7 0<br />
<strong>Report</strong>s 80 126 206 69<br />
Heritage related projects included restoration <strong>of</strong> historic artificial lake at Emo Court; design <strong>of</strong> 2<br />
footbridges for Killarney National Park and upgrading <strong>of</strong> Muckross House sewage treatment plant.<br />
45
Mechanical and Electrical<br />
A review was carried out <strong>of</strong> the operation <strong>of</strong> the trial contracting out <strong>of</strong> maintenance works.<br />
Output is summarized below:<br />
WORK AREA<br />
TOTAL VALUE M<br />
Service Contracts 3.5<br />
Minor <strong>Works</strong> /Maintenance 8<br />
Programmed maintenance work 1.6<br />
New <strong>Works</strong> 22<br />
Advice and Monitoring 90<br />
Flood Relief Programme<br />
<strong>The</strong> OPW programme <strong>of</strong> Flood Relief Schemes is managed by Engineering Services. <strong>The</strong> programme has<br />
been ongoing since 1995 and schemes are carried out in association with the relevant local authorities.<br />
<strong>Works</strong> are generally carried out under the Arterial Drainage Act 1945, and the Arterial Drainage<br />
Amendment Act 1995. In recent years some phases <strong>of</strong> schemes have been carried out by OPW as agents <strong>of</strong><br />
local authorities under Part 8 <strong>of</strong> the Planning and Development Regulations 2001.<br />
OPW expenditure on Flood Relief Projects amounted to 15.4m in <strong>2004</strong>. Construction works continued on<br />
two areas in <strong>2004</strong>: Kilkenny where the scheme is being undertaken under the Arterial Drainage Acts, and<br />
the River Tolka, which is being undertaken under local authority powers. <strong>The</strong>se two flood relief schemes<br />
accounted for 80% <strong>of</strong> the Flood Relief budget in <strong>2004</strong> with 9.7m expended in Kilkenny and 2.75m on<br />
the River Tolka.<br />
Kilkenny Scheme<br />
<strong>Works</strong> on the River Nore (Kilkenny City) Flood Relief Scheme began in August 2001 and are now practically<br />
complete. <strong>The</strong> scheme was designed to provide protection against a flood <strong>of</strong> such extent that it has a 1%<br />
probability <strong>of</strong> occurrence in any year.<br />
Greensbridge, Kilkenny:<br />
Downstream view<br />
46
John’ St. Johns Bridge,<br />
Kilkenny: Downstream view<br />
River Tolka<br />
<strong>Works</strong> on the River Tolka continued in <strong>2004</strong> in the Dublin City, Fingal and Meath areas. <strong>The</strong> works were<br />
carried out by OPW direct labor operating out <strong>of</strong> the East Region in Trim and included the construction <strong>of</strong><br />
walls and embankments, Removal <strong>of</strong> Distillery Weir, and the widening <strong>of</strong> the river in the Dublin City area.<br />
<strong>Works</strong> in the Meath area included the replacement <strong>of</strong> the Maynooth Road bridge, Embankment<br />
construction and the removal and restoration <strong>of</strong> the old Castle View Bridge. In Fingal, embankments were<br />
constructed along the N3 road, in Herbert Road and at the Westpoint Business Park. Further works are<br />
planned in all 3 areas in 2005.<br />
Activity on the Flood Relief Programme in <strong>2004</strong> is summarized below.<br />
SCHEME STATUS EXPENDITURE<br />
Kilkenny Almost completed 9,711,243<br />
Tolka (Dublin) Phase 2 complete 1,020,082<br />
Tolka (Meath) Interim and Phase 1 complete 986,809<br />
Tolka (Fingal) First Phase <strong>of</strong> <strong>Works</strong> complete 717,297<br />
Clonmel Phase 1 underway 222,218<br />
Mallow Design <strong>of</strong> Phase 1 complete. Construction March '05 1,374,019<br />
Waterford Proposed Scheme Exhibited 51,287<br />
Carlow Proposed Scheme Exhibited 44,278<br />
Ennis Design underway. Exhibition April '05 0<br />
Fermoy Exhibition Autumn '05 60,350<br />
Templemore Feasibility Study ongoing. Exhibition mid-2005 202,052<br />
Tullow Feasibility Study ongoing 54,573<br />
Mornington Exhibition April '05 16,315<br />
Flood Mapping Project Phase 1 underway 618,264<br />
Miscellaneous 313,345<br />
TOTAL 15,392,132<br />
47
Government Supplies Agency<br />
Procurement Service<br />
<strong>The</strong> Government Supplies Agency (GSA) provides a centralised procurement service in markets that are<br />
amenable to aggregation, for Government Departments and <strong>Office</strong>s. <strong>The</strong>se goods and services are<br />
generally commodity type items available from stable supply markets. <strong>The</strong>y are items that are commonly<br />
used across the State <strong>of</strong>ten in high volumes.<br />
<strong>The</strong> value <strong>of</strong> the goods and services utilised by Client Departments through Government Supply Agency<br />
contracts was €52,439,340. A breakdown per market is indicated in the following table.<br />
MARKET VALUE (€)<br />
Vehicles & Transport Equipment 13,423,651<br />
Printing and Binding 11,731,965<br />
Fuels (Liquid ,Gas and Solid) 9,969,035<br />
Uniforms & Clothing 5,215,448<br />
Stationery & <strong>Office</strong> Supplies 5,188,033<br />
Advertising Services 3,937,264<br />
Janitorial Supplies 1,693,364<br />
<strong>Public</strong> Order Equipment 756,475<br />
Footwear 314,146<br />
Personal Protective Equipment 209,959<br />
Total 52,439,340<br />
<strong>Public</strong>ations<br />
<strong>The</strong> Agency’s Government <strong>Public</strong>ations Service continued to provide access to Government publications<br />
through our retail outlet in Molesworth Street and on mail order. Sales in <strong>2004</strong> amounted to €1,005,969<br />
Election Services<br />
<strong>The</strong> Government Supplies Agency managed the production <strong>of</strong> ballot papers for the European Parliament,<br />
Local Government elections and the referendum on the 27th amendment <strong>of</strong> the constitution bill <strong>2004</strong> Irish<br />
Citizenship, in <strong>2004</strong>. Election Services continues to work with the Department <strong>of</strong> the Environment on the<br />
development and testing <strong>of</strong> electronic voting systems.<br />
Iris Oifigiúil<br />
<strong>The</strong> Government Supplies Agency publishes Iris Oifigiúil, the Government Gazette, twice each week. An<br />
internet version <strong>of</strong> Iris Oifigiúil is also available and can be accessed at www.irisoifigiuil.ie. <strong>The</strong> addition <strong>of</strong><br />
an on-line advertising placement service was introduced in <strong>2004</strong>.<br />
48
Newgrange
Newgrange
Heritage Services<br />
Historic Properties<br />
With effect from 1 January <strong>2004</strong> operational responsibility for the Built Heritage was transferred to the<br />
O.P.W. while responsibility for policy matters (including capital funding) remains with the Department <strong>of</strong><br />
the Environment, Heritage and Local Government.<br />
Historic Properties is responsible for the conservation, management, presentation and development <strong>of</strong> over<br />
20 Historic Properties comprising Houses, Historic Park and Gardens. <strong>The</strong>se include such flagship properties<br />
as the Phoenix Park, the National Botanic Gardens, Kilkenny Castle, Castletown House and the JFK<br />
Arboretum.<br />
Development work encompasses restoration <strong>of</strong> historic buildings, provision <strong>of</strong> improved visitor facilities,<br />
upgrading and restoration <strong>of</strong> historic gardens and arboreta and the interpretation and presentation <strong>of</strong><br />
these heritage properties to the public.<br />
In addition to current expenditure incurred in relation to the staffing and maintenance <strong>of</strong> these properties,<br />
capital funding was also provided by the Department <strong>of</strong> Environment, Heritage and Local Government. A<br />
wide ranging programme <strong>of</strong> small-scale maintenance, improvement, conservation and health and safety<br />
works, together with the provision <strong>of</strong> machinery, was funded from the OPW Vote in <strong>2004</strong>.<br />
National Botanic Gardens, Dublin<br />
<strong>The</strong> restoration <strong>of</strong> the Palm House, a unique seven-storey building dating back to the mid-19th century,<br />
was completed in the spring <strong>of</strong> <strong>2004</strong> and the building was <strong>of</strong>ficially opened by the Taoiseach in May <strong>2004</strong>.<br />
This major project represents the completion <strong>of</strong> the programme <strong>of</strong> major infrastructural works set out in<br />
the Management Plan for the Gardens published in 1992. <strong>The</strong> two-year project consisted <strong>of</strong> the faithful<br />
restoration <strong>of</strong> the Palm House complex involving the dismantling, repair and re-erection <strong>of</strong> the glasshouses.<br />
Improvements included the introduction <strong>of</strong> a combined new heating, ventilation and misting (humidity<br />
control) system. <strong>The</strong> project was funded by the Department <strong>of</strong> Environment, Heritage and Local<br />
Government and formed part <strong>of</strong> the current National Development Plan.<br />
Liffey Valley Regional Park, Lucan<br />
Lucan Demesne was acquired by the State in 1996 with the objective <strong>of</strong> establishing a Liffey Valley<br />
Regional Park which could be extended in the future by the three relevant Local Authorities who agreed to<br />
co-operatively manage and maintain the site as a single entity and to carry out an agreed programme <strong>of</strong><br />
works for its development. To this end, funding totalling 4.7m., to be allocated over a period <strong>of</strong> years,<br />
was approved. <strong>The</strong> Local Authorities made much progress during <strong>2004</strong> in implementing this programme <strong>of</strong><br />
works. This project was also funded by the Department <strong>of</strong> Environment, Heritage and Local Government<br />
under the current National Development Plan.<br />
52
Phoenix Park<br />
Substantial resurfacing works were carried out in <strong>2004</strong> on the main road through the Phoenix Park,<br />
Chesterfield Avenue. This project was part-funded by the Department <strong>of</strong> Environment, Heritage and Local<br />
Government. A project for comprehensive renewal <strong>of</strong> this avenue has been drawn up and will be submitted<br />
for planning permission shortly. This scheme incorporates a variety <strong>of</strong> safety features for the benefit <strong>of</strong> all<br />
Park users and the objective is to implement the scheme on a phased basis over a number <strong>of</strong> years.<br />
Great Blasket Island, Co. Kerry<br />
As a result <strong>of</strong> the collapse <strong>of</strong> An Blascaod Mór National Historic Park Act, 1989, a consultative process<br />
about the Island’s future was initiated to bring together all Island stakeholders and other relevant parties.<br />
<strong>The</strong> three main issues to emerge were those <strong>of</strong> access, conservation and an acceptable level <strong>of</strong><br />
development. As part <strong>of</strong> this process a Management Group, comprising <strong>of</strong> representatives <strong>of</strong> landowners,<br />
the Local Authority, the Department <strong>of</strong> the Environment, the Department <strong>of</strong> Community Rural and<br />
Gaeltacht Affairs and O.P.W., was set up. This group made good progress from its first meeting in 2002<br />
and a draft Management Plan for the Island was completed in September <strong>2004</strong>. <strong>The</strong> majority <strong>of</strong><br />
landowners have already signed up to this Plan.<br />
Government approval in principle was given in 2002 to expenditure <strong>of</strong> 8.5m to purchase the holdings on<br />
the Island, to improve the pier at Dún Chaoin and to build a new pier on the Island and to provide visitor<br />
facilities (on a small scale).<br />
<strong>The</strong> objective was to secure the approval <strong>of</strong> the Department <strong>of</strong> the Environment to proceed with the first<br />
element <strong>of</strong> the proposals in 2005 viz. to acquire the lands on the Island at a cost <strong>of</strong> 1.7m. and then to go<br />
back to Government on the rest <strong>of</strong> the proposals. However, the D/Environment has now decided to go<br />
back to Government on the whole package as a first step.<br />
Emo Court, Co. Laois<br />
<strong>The</strong> Country Fair was held in the grounds <strong>of</strong> Emo Court in <strong>2004</strong> for the first time and was a great success.<br />
It will take place there again in June 2005.<br />
Doneraile Court, Co. Cork<br />
This built heritage property formally transferred from the Department <strong>of</strong> the Environment to OPW in<br />
September <strong>2004</strong>.<br />
FINANCIAL INFORMATION €000 €000<br />
2003 <strong>2004</strong><br />
Staffing 7,493 9,751<br />
Non-Pay Running Costs 3,732 3,605<br />
Maintenance 3,391 1,637<br />
Total 14,616 14,993<br />
Funding for major capital projects is provided from the Vote <strong>of</strong> the Department <strong>of</strong> the Environment, Heritage<br />
and Local Government.<br />
53
National Monuments<br />
Financial<br />
Subhead I2<br />
16,390,151.92 was expended in <strong>2004</strong> from the I2 Subhead. (Of this, 10,645,634.70 was spent on PAY<br />
and the remaining 5,744,517.22 was spent on NON-PAY).<br />
<strong>Works</strong>/Services for the Dept. <strong>of</strong> the Environment, Heritage and Local Government –<br />
1,211,119.50 was expended in <strong>2004</strong> by OPW National Monuments on works/services on behalf <strong>of</strong> the<br />
Dept. <strong>of</strong> the Environment, Heritage and Local Government. This expenditure relates to the<br />
installation/upgrading <strong>of</strong> audio-visual shows and exhibitions at national monument sites in State care; the<br />
operation <strong>of</strong> an apprenticeship scheme aimed at building up a skills base in traditional building<br />
conservation skills; and a number <strong>of</strong> conservation projects at national monument sites.<br />
Activities<br />
Black Mill, Roscrea, Co. Tipperary<br />
<strong>The</strong> Black Mill in Roscrea opened to the public during the summer following the completion <strong>of</strong> a 4-year<br />
programme <strong>of</strong> restoration works. <strong>The</strong> mill has been substantially restored and now houses St. Cronan’s<br />
Cross, a 12th century high cross that needed to be removed to an indoor environment owing to concerns<br />
for its preservation. A balcony in the newly restored mill allows viewing <strong>of</strong> St. Cronan’s Cross from different<br />
levels. A replica cross was placed on the site <strong>of</strong> the original cross. <strong>The</strong> Black Mill is presented to the public<br />
as part <strong>of</strong> the Roscrea Heritage complex that also includes Roscrea Castle and Damer House.<br />
This project was funded under the National Development Plan 2000-2006.<br />
Ferns Castle, Co. Wexford<br />
In July, President Mary McAleese formally opened the Ferns Castle Visitor Centre and Tapestry Exhibition.<br />
<strong>The</strong> visitor centre is located adjacent to the castle, which dates from the 13th century. <strong>The</strong> visitor centre is<br />
designed in an arc shape to reflect the geometry <strong>of</strong> the towers <strong>of</strong> the castle and natural materials such as<br />
stone, timber and slate were used in its construction. In addition to providing a guide information service,<br />
the reception building houses the Ferns Tapestry Exhibition consisting <strong>of</strong> 25 individual panels relating the<br />
history <strong>of</strong> Ferns. <strong>The</strong> tapestry panels were produced by the Ferns Tapestry Group, a local community group<br />
formed in 1997 whose aim was to depict the history <strong>of</strong> Ferns through stitchwork.<br />
This project was funded under the National Development Plan 2000-2006.<br />
54
Scattery Island Visitor Facilities<br />
In July, Mr. Tom Parlon, T.D., Minister <strong>of</strong> State, formally opened visitor facilities on Scattery Island, Kilrush,<br />
Co. Clare. Located some 2.5 km <strong>of</strong>f Kilrush, Scattery Island is home to a monastery founded by St. Senan<br />
in the early part <strong>of</strong> the 6th century consisting <strong>of</strong> a round tower and several churches.<br />
Scattery was finally abandoned in 1978 and was subsequently acquired by the State in 1991 with the<br />
assistance <strong>of</strong> Kilrush Town Community Development Ltd., Shannon Development and Clare County<br />
Council. <strong>The</strong> new visitor facilities on the island mainly comprise <strong>of</strong> an existing cottage that has been<br />
converted to serve as a visitor reception area and information point. Visitors disembarking from the ferry<br />
can now avail <strong>of</strong> information at the visitor reception building. In addition a monastic trail has been<br />
developed that takes in Temple Senan, Senan's Bed, the monastery <strong>of</strong> St. Senan, Knocknangel and<br />
Teampall na Marbh.<br />
<strong>The</strong> design <strong>of</strong> the new visitor facilities is mindful <strong>of</strong> the mood and ambiance <strong>of</strong> the island and is respectful<br />
<strong>of</strong> the island's importance as a national monument. It is hoped that the new visitor facilities will encourage<br />
more visitors to take the trip out to the island.<br />
This project was funded under the National Development Plan 2000-2006.<br />
Famine Warhouse 1848, Ballingarry, Co. Tipperary<br />
Mr. Tom Parlon, T.D., Minister <strong>of</strong> State, <strong>of</strong>ficially opened the Famine Warhouse 1848 in July following the<br />
completion <strong>of</strong> an extensive conservation and renovation project by OPW. During the Great Famine the<br />
Warhouse, a substantial two-storey building dating from about 1844, was the scene <strong>of</strong> the 1848 Rebellion<br />
by the Young Irelanders. <strong>The</strong> new permanent State exhibition in the house tells the story <strong>of</strong> the Famine and<br />
the Rebellion, and the trial, imprisonment, and penal exile <strong>of</strong> the leaders in Van Diemen’s Land (now<br />
Tasmania, Australia). <strong>The</strong> Rebellion is one <strong>of</strong> the best documented events in Irish history and eyewitness<br />
accounts from participants – police rebels and the children who were in the house – have been used<br />
throughout the exhibition.<br />
<strong>The</strong> Famine Warhouse 1848 was purchased by the State in 1998 during the celebrations to mark the 150th<br />
anniversary <strong>of</strong> the Rebellion. At the time the Taoiseach, Bertie Ahern, T.D., described the house as ‘an<br />
important historic monument and part <strong>of</strong> our national heritage’ and acknowledged the appropriateness <strong>of</strong><br />
it housing a permanent exhibition.<br />
This project was funded under the National Development Plan 2000-2006.<br />
Main Guard, Clonmel, Co. Tipperary<br />
In April Minister Parlon <strong>of</strong>ficially opened the Main Chamber <strong>of</strong> the Main Guard in Clonmel. <strong>The</strong> restoration<br />
<strong>of</strong> the Main Chamber is the final element in the conservation project undertaken by OPW at the<br />
Mainguard. <strong>The</strong> Main Guard was built by James Butler, Duke <strong>of</strong> Ormond, in 1675 as the courthouse for the<br />
Palatinate or administrative area <strong>of</strong> County Tipperary. Subsequently it was used as a barracks and as the<br />
seat <strong>of</strong> the assize courts until 1803. From 1810, the building was extensively re-modelled and put to new<br />
use. <strong>The</strong> open arch arcade was converted into shops, a basement was excavated and additional floors were<br />
inserted. <strong>The</strong> Main Guard was transferred to State care in the 1980s and a major programme <strong>of</strong> restoration<br />
was subsequently undertaken funded firstly under the EU Operational Programme for Tourism 1994-1999<br />
and then the National Development Plan 2000-2006.<br />
55
<strong>The</strong> building is now presented as it was in the 17th century, with an open arcade to the street. Modern<br />
facilities are provided in a new construction, which accommodates a reception, access stairs and lift, toilets<br />
and staff facilities to the rear and side. <strong>The</strong> new exhibition installed in the Main Chamber <strong>of</strong>ficially opened<br />
by Minister Parlon deals with the discovery <strong>of</strong> the building, the research undertaken in 1990s and the<br />
conservation and restoration <strong>of</strong> the building.<br />
Visitor Services<br />
A primary function <strong>of</strong> Heritage Services in OPW is the conservation and presentation <strong>of</strong> built heritage sites<br />
that are in its care. Over 700 such sites returned to OPW care with effect from January <strong>2004</strong>. In particular,<br />
the conservation <strong>of</strong> over 60 <strong>of</strong> the sites was achieved by the deployment <strong>of</strong> Guides where it was necessary<br />
to do so to ensure their conservation or that it was possible for the public to visit the sites safely. <strong>The</strong><br />
permanent Guides cadre was augmented by the recruitment <strong>of</strong> approximately 300 Guides on a seasonal<br />
basis. <strong>The</strong> total fee-paying visitor numbers <strong>of</strong> 2.098 million in <strong>2004</strong> was testament to the enduring<br />
popularity <strong>of</strong> the sites.<br />
Customer service obligations were fulfilled by conducting surveys <strong>of</strong> visitors to selected individual sites in<br />
<strong>2004</strong>. <strong>The</strong>se surveys confirmed very high satisfaction ratings with regard to the friendliness and helpfulness<br />
<strong>of</strong> the Guides and the tours that they provided with ratings in excess <strong>of</strong> 9.2 out <strong>of</strong> 10 being achieved at<br />
many sites. A specific Quality Customer Service Principle requires that OPW takes a proactive approach in<br />
providing information that is clear, timely and accurate; that is available at all points <strong>of</strong> contact and meets<br />
the requirements <strong>of</strong> people with specific needs. In fulfilment <strong>of</strong> this requirement in relation to Heritage<br />
Services, high quality brochures in Irish, English, French, German, Spanish and Italian were produced that<br />
provided details <strong>of</strong> the opening times <strong>of</strong> staffed sites, the facilities provided at them and the admission<br />
charges payable. <strong>The</strong>se brochures were distributed at the staffed sites and also through the Tourist<br />
Information <strong>Office</strong>s network operated by the Regional Tourism Authorities. In addition, information<br />
regarding the staffed sites was provided on a dedicated promotional website – heritageireland.ie. <strong>The</strong><br />
heritage sites that are managed and presented by OPW Heritage Services play a crucial role in the Irish<br />
tourism industry. As part <strong>of</strong> its mission delivery Visitor Services consulted regularly with Fáilte Ireland,<br />
Tourism Ireland, State Agencies and other stakeholders in the delivery <strong>of</strong> heritage services and their<br />
improvement.<br />
Many commendations were received during <strong>2004</strong> for the high standards <strong>of</strong> presentation <strong>of</strong> OPW managed<br />
heritage sites. One such commendation was the selection <strong>of</strong> Clonmacnoise Visitor Centre by CIE Tours<br />
International for an award under its highly renowned National Awards <strong>of</strong> Excellence <strong>2004</strong>.<br />
56
Ceide Fields
Corporate Services<br />
Personnel Services<br />
<strong>The</strong> Personnel Division in the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> provides a support service to a large multi-faceted and<br />
multi-locational organisation. In <strong>2004</strong> these dimensions were broadened still further when functions<br />
relating to National Monuments, Historic Properties etc., which had been the responsibility <strong>of</strong> the<br />
Department <strong>of</strong> Environment, Heritage and Local Government, were successfully transferred to OPW.<br />
Because <strong>of</strong> the diverse nature <strong>of</strong> the work carried out by OPW our staff have a wide mix <strong>of</strong> competencies<br />
and skills which within a workforce <strong>of</strong> approximately 2000 means that you can have a drainage channel<br />
dug to alleviate flooding, the decor <strong>of</strong> the National Library carefully restored including the ornate<br />
timberwork <strong>of</strong> Carlo Cambi or a flower bed seasonally planted in St. Stephen’s Green, amongst many other<br />
challenging projects and tasks.<br />
In <strong>2004</strong> the significant challenge for the Personnel Division was to continue to provide the usual range <strong>of</strong><br />
services to this very broad group <strong>of</strong> staff while dealing with the changes brought by the responsibility <strong>of</strong><br />
the new functions, the organisational challenges arising from decentralisation and the evolving complexity<br />
<strong>of</strong> employment law and individual issues. In addition, in <strong>2004</strong> Personnel Services also began taking some <strong>of</strong><br />
the steps to facilitate moving from the traditional role <strong>of</strong> Personnel to a Human Resource function and<br />
work was ongoing throughout <strong>2004</strong> with the Policy Unit and the Sub-Group <strong>of</strong> Partnership to develop a<br />
Human Resource Strategy for OPW.<br />
Organisation Unit<br />
<strong>The</strong> Organisation Unit, as part <strong>of</strong> Corporate Services, performs a vital role in the OPW. It provides and<br />
maintains the IT, telecommunications, and <strong>of</strong>fice equipment infrastructure that underpins the activities <strong>of</strong><br />
the rest <strong>of</strong> the <strong>Office</strong>. <strong>The</strong> unit has undergone significant changes in <strong>2004</strong>, which will continue in 2005<br />
with a continued emphasis on performance review and delivery <strong>of</strong> work targets.<br />
<strong>The</strong> Main focus in <strong>2004</strong> was the delivery <strong>of</strong> the projects and services set out in the Business Plan as<br />
approved by the IT User group.<br />
Outlines <strong>of</strong> key areas <strong>of</strong> work completed by the Organisation Unit in <strong>2004</strong> are as follows:<br />
1. Projects & Systems<br />
Some <strong>of</strong> the projects undertaken included:<br />
• Online planning consultation system<br />
• Flood hazard mapping system<br />
• EU Presidency system<br />
• Central registry system for file tracking<br />
58
2. Services<br />
<strong>The</strong> following table gives an indication <strong>of</strong> the scale <strong>of</strong> services supplied during 2003:<br />
DESCRIPTION<br />
QUANTITY<br />
Sites supported 120<br />
PCs & laptops supported<br />
Servers supported<br />
Printers supported<br />
S<strong>of</strong>tware applications<br />
Mobile phone supported<br />
Photocopiers<br />
Fax machines<br />
950 approx<br />
60 approx<br />
180 approx<br />
120 approx<br />
600 approx<br />
130 approx<br />
140 approx<br />
3. Infrastructure upgrades and improvements<br />
A number <strong>of</strong> significant upgrades and improvements were carried out on the Network Infrastructure<br />
during <strong>2004</strong>. In particular, the reintegration <strong>of</strong> OPW remote sites to the Government VPN (Virtual Private<br />
Network) and the integration <strong>of</strong> the former Dúchas sites into the OPW Network. In addition, a major<br />
upgrade <strong>of</strong> the OPW phone system was carried out, including the re-introduction <strong>of</strong> voicemail.<br />
Peribit data compression devices were deployed throughout the OPW WAN (Wide Area Network) to boost<br />
network performance.<br />
4. I.T. Re-structuring <strong>of</strong> Organisation Unit<br />
<strong>The</strong> Organisation Unit was re-structured in <strong>2004</strong> to cater for the additional responsibilities assumed as part<br />
<strong>of</strong> the Dúchas integration. <strong>The</strong> restructuring also aligned the data communications and telephony functions<br />
in line with trends in the IT industry. In January 2003, consultants prepared a report on the IT function<br />
within OPW and from this a 10-point Action Plan was produced which set out how the main<br />
recommendations could be delivered.<br />
<strong>The</strong> deliverables on foot <strong>of</strong> the Action Plan included the formulations <strong>of</strong> a Project Management<br />
methodology for IT projects and the creation <strong>of</strong> a Service Level Agreement for the delivery <strong>of</strong> IT-related<br />
services in OPW.<br />
<strong>The</strong> Action Plan also included the enhancement <strong>of</strong> the existing OPW IT Helpdesk to focus more directly and<br />
immediately on the internal customer.<br />
<strong>The</strong> consultants also recommended that the Organisation Unit initiate a programme <strong>of</strong> IT awareness within<br />
OPW. <strong>The</strong> Organisation Unit now regularly publishes information on IT developments on its Intranet site and<br />
arranges information sessions for staff on new technologies. Similar presentations will be delivered in <strong>2004</strong>.<br />
59
5. Summary<br />
In summary the work carried out within the Organisation Unit is both extensive and varied, and vital for the<br />
operation <strong>of</strong> the OPW. <strong>The</strong> acquisition <strong>of</strong> new reporting tools has enabled systems to be analysed and<br />
potential problems rectified before they become more serious.<br />
Legal Services Section<br />
In <strong>2004</strong>, Legal Services continued to liaise with the State Claims Agency (SCA) in the reporting <strong>of</strong> accidents<br />
and providing follow up documentation in line with the Protocol agreed between the two organizations in<br />
2002.<br />
<strong>The</strong> provision <strong>of</strong> legal advice to the <strong>Office</strong> was managed, up to October 2003, by a firm <strong>of</strong> solicitors on a<br />
contract basis. At the end <strong>of</strong> the contract, agreement was reached with the Chief State Solicitor’s <strong>Office</strong> on<br />
the provision <strong>of</strong> the full range <strong>of</strong> legal services required by OPW. A panel <strong>of</strong> solicitors was chosen following<br />
a tender and interview process and a Service Level Agreement on the procedures to be followed by both<br />
parties was agreed and subsequently signed with the Chief State Solicitors <strong>Office</strong>. <strong>The</strong> Service Level<br />
Agreement provides for the regular review <strong>of</strong> the service provided.<br />
Legal Services continued to act as Company Secretary to the two companies acquired by the OPW,<br />
Colmstock Properties Limited and <strong>Public</strong> Property Development Limited and commenced the winding up<br />
process leading to the liquidation <strong>of</strong> both companies. In addition administrative services to the Barretstown<br />
Castle Trust and the Tyrone Guthrie Centre, Annaghmakerrig are provided by Legal Services.<br />
Freedom <strong>of</strong> Information (FOI) Unit<br />
<strong>The</strong> efficient and effective handling <strong>of</strong> FOI requests continued to be a priority during <strong>2004</strong>. <strong>The</strong> total<br />
number <strong>of</strong> requests dealt with during the year amounted to 40 and where appropriate, requesters were<br />
given every assistance with access to records without having to make a formal FOI application.<br />
<strong>The</strong> Guide to the Functions, Records, Rules and Practices <strong>of</strong> the <strong>Office</strong>, a requirement under Sections 15<br />
and 16 <strong>of</strong> the FOI Act which is available on the OPW website, was updated. <strong>The</strong> FOI Unit section <strong>of</strong> the<br />
Intranet has been expanded to include a Decision Maker’s Manual and a guide to the more common<br />
exemptions used in the course <strong>of</strong> making a decision on an FOI request. A template decision letter is also<br />
shown.<br />
Continuing its commitment to best practice and compliance with the provisions <strong>of</strong> the FOI Act, the FOI Unit<br />
is represented at the meetings <strong>of</strong> the Civil Service Users Network (CSUN) and the Interdepartmental<br />
Working Group (IDWG). <strong>The</strong>se networks provide a forum for discussion <strong>of</strong> cases with colleagues from<br />
other Civil Service Departments and <strong>Office</strong>s and contribute to the overall development <strong>of</strong> the FOI ethos.<br />
To reinforce established practice in the <strong>Office</strong>, a Protocol on the Management <strong>of</strong> FOI requests from the<br />
media was drawn up. This Protocol sets out the framework within which all FOI requests from members <strong>of</strong><br />
the media must be dealt.<br />
As a result <strong>of</strong> staff moves and promotions, a decision was taken to appoint additional Decision Makers and<br />
Internal Reviewers. <strong>The</strong> Chairman signed a Derogation Order authorizing all staff from the grade <strong>of</strong><br />
Executive <strong>Office</strong>r upwards to be appointed Decision Makers and all staff <strong>of</strong> the grade <strong>of</strong> Higher Executive<br />
<strong>Office</strong>r and upwards to be appointed Internal Reviewers. Training will be arranged in 2005.<br />
60
<strong>The</strong> following table sets out a summary <strong>of</strong> the FOI activity during the year. Requests from business groups<br />
accounted for most <strong>of</strong> the FOI requests received.<br />
Total Requests received 40<br />
Journalists 5<br />
Business 25<br />
Members <strong>of</strong> the Oireachtas 3<br />
Staff Members 1<br />
Other 6<br />
Training Unit<br />
In <strong>2004</strong> the customised Performance Management and Development System was implemented by nonestablished<br />
State industrial staff who had received training during the previous year. Training in PMDS was<br />
delivered to approximately 500 staff in the Heritage area during <strong>2004</strong> and this is now being implemented.<br />
Among the courses organised by Training Unit were computer courses in Word and Excel at beginner,<br />
intermediate and advanced levels, Keyboard Skills, AutoCad and Systems Analysis. Communications Skills<br />
courses included Assertiveness in the workplace, Interview Skills and Presentation Skills. Attendance at<br />
these courses amounted to approximately 600.<br />
An Induction Course was held for new entrants and a Retirement Course was attended by 13 retiring<br />
members <strong>of</strong> staff.<br />
Many staff availed <strong>of</strong> the Refund <strong>of</strong> Fees Scheme to pursue courses <strong>of</strong> Higher Education in their own time.<br />
Accounts Branch<br />
OPW’s Accounts Branch is responsible for:<br />
• making authorised payments, principally payroll and contractors claims,<br />
• recording, managing and accounting for the <strong>Office</strong>’s financial resources,<br />
• putting forward, effectively and on time, the <strong>Office</strong>’s Estimate requirements and managing<br />
expenditure within the voted allocation, and<br />
• briefing the Minister and Management Advisory Committee on financial issues.<br />
During <strong>2004</strong>, Accounts Branch was charged with the task <strong>of</strong> transferring the financial and accounting<br />
functions <strong>of</strong> the Heritage Services to OPW. This involved protracted negotiations on funding and detailed<br />
planning for the seamless integration <strong>of</strong> the two sets <strong>of</strong> payroll and accounting systems. It also involved<br />
implementing the ITP System in the Heritage Services which required the delivery by Accounts Branch <strong>of</strong> an<br />
intensive training programme for Heritage staff.<br />
61
In <strong>2004</strong>, Accounts Branch also processed 33,000 ITPs, 12,000 receipts, 6,000 travel claims, 3,500 rents<br />
payments and paid the salaries and wages <strong>of</strong> 2,350 staff. In addition, it managed voted and non-voted<br />
expenditure totalling 537m, receipts <strong>of</strong> 118m and 41.7m in Local Loans repayments.<br />
<strong>The</strong> main project facing Accounts Branch in 2005 will be the implementation <strong>of</strong> the new Financial<br />
Management System (FMS) which is the first phase <strong>of</strong> the Management Information Framework (MIF). A<br />
Project Team led by Votes Section and including representatives <strong>of</strong> the Finance Unit and Payroll Section will<br />
have responsibility within Accounts Branch for coordinating the preparation and implementation <strong>of</strong> the FMS<br />
project. It is also planned to implement a complete upgrade <strong>of</strong> the Corepay payroll system during 2005.<br />
Management Accounting Service<br />
<strong>The</strong> Management Accounting Service was heavily involved in development <strong>of</strong> the MIF project during the<br />
course <strong>of</strong> <strong>2004</strong>. <strong>Annual</strong> and periodic accounts or financial statements were produced in respect <strong>of</strong><br />
Architectural Services, Procurement Services, Farmleigh, Art Management, Financial Services and the<br />
Central Engineering <strong>Works</strong>hops. <strong>The</strong> Management Accounting Service also has responsibility for<br />
compilation <strong>of</strong> the OPW Capital Asset Register.<br />
Internal Audit<br />
Internal Audit carried out audits <strong>of</strong> all Business Units and Support Services in <strong>2004</strong>.<br />
An Audit Committee oversees the operation <strong>of</strong> the internal audit function in the <strong>Office</strong>. Two <strong>of</strong> its<br />
members, including the Chair, are external members.<br />
Art Management Group<br />
<strong>The</strong> OPW Art Management Group has responsibility for the management <strong>of</strong> art works in the State Art<br />
Collection that are located in many State properties throughout Ireland. This collection includes<br />
contemporary and historic art works. In <strong>2004</strong>, the Art Management Group continued commissioning and<br />
purchasing art works for Client Departments under the Government's Per Cent for Art Scheme to<br />
demonstrate OPW's commitment to a full and effective implementation <strong>of</strong> the Scheme.<br />
A major requirement <strong>of</strong> the Per Cent for Art Scheme is to ensure public engagement with contemporary<br />
art works. One <strong>of</strong> the ways OPW undertakes this is through the annual touring Art <strong>of</strong> the State exhibition.<br />
In recent years, OPW has worked in co-operation with the Department <strong>of</strong> Finance and Personnel <strong>of</strong><br />
Northern Ireland, bringing art works purchased by both organisations to a wider audience. <strong>2004</strong>’s touring<br />
exhibition entitled Currents: An exhibition <strong>of</strong> recent acquisitions featured art works purchased in recent<br />
years. It travelled to venues throughout Ireland, north and south: the Glebe Gallery, Church Hill, Co.<br />
Donegal; Birr Technology Centre, Birr, Co. Offaly; Callan Friary, Callan, Co. Kilkenny; Linen Hall Library,<br />
Belfast; <strong>The</strong> Market Place <strong>The</strong>atre and Arts Centre, Armagh; Wexford Vocational College, Wexford; District<br />
Council <strong>Office</strong>s, Limavady, and finally, the atrium space in OPW's Head <strong>Office</strong>. Paintings and photographs<br />
shown in the exhibition by OPW had been purchased under the Per Cent for Art Scheme for new building<br />
projects. <strong>The</strong>y were generously lent to the exhibition by, amongst others, the Department <strong>of</strong> Social and<br />
Family Affairs, the Department <strong>of</strong> Education and Science and the Civil Service Commission. A fully<br />
illustrated catalogue accompanied the exhibition providing details on each artist and artwork.<br />
62
As part <strong>of</strong> the OPW role during the EU Presidency, the Art Management Group managed an exhibition <strong>of</strong><br />
contemporary Irish art in Government Buildings on behalf <strong>of</strong> the Department <strong>of</strong> the Taoiseach. Art works<br />
were lent by the Royal Hibernian Academy, the Irish Museum <strong>of</strong> Modern Art, Dublin City Gallery and the<br />
State Art Collection. A small exhibition was also organised in Farmleigh <strong>of</strong> portraits and portrait busts <strong>of</strong><br />
Irish Nobel prize-winners.<br />
In December <strong>2004</strong>, members <strong>of</strong> the Art Management Group also took part in the Inter-Departmental<br />
<strong>Public</strong> Art Coordination Group chaired by the Department <strong>of</strong> Arts, Sport and Tourism, that led to the<br />
publication <strong>of</strong> <strong>Public</strong> Art: Per Cent for Art Scheme, General National Guidelines.<br />
Roscrea Castle<br />
63
Financial Review<strong>2004</strong><br />
Emo Court, Co. Laois<br />
Palm House,<br />
Botanic Gardens
Expenditure Programme<br />
<strong>The</strong> table below shows, on a programme basis, all expenditure managed by OPW in <strong>2004</strong> (2003 figures<br />
are shown for comparison). This involves funds granted directly to OPW via Vote 10; funds administered<br />
on behalf <strong>of</strong> the Department <strong>of</strong> Finance; and expenditure on works and services managed by OPW and<br />
paid for by other Government Departments or Agencies.<br />
CAPITAL AND NON CAPITAL PROVISIONAL OUTTURN €000<br />
2003 <strong>2004</strong><br />
1. Property Management Services<br />
1.1 Purchase <strong>of</strong> sites and buildings 4,654 7,019<br />
1.2 Rent, rates etc. 110,461 114,481<br />
Programme Total 115,115 121,500<br />
2. Property Maintenance<br />
2.1 Maintenance, material and supplies 43,410 46,028<br />
2.2 Fuel, electricity, water, cleaning materials 12,949 13,496<br />
2.3 President's Household Staff 671 729<br />
Programme Total 57,030 60,253<br />
3. Project Management Services<br />
3.1 Building Programme 297,325 246,896<br />
3.2 Flood Relief (Including Humanitarian Aid) 20,837 18,421<br />
3.3 Grant to Zoological Society <strong>of</strong> Ireland 2,539 2,539<br />
3.4 Grant to Maynooth College Chapel 0 750<br />
3.5 Grant to Institute for Ireland, Louvain 750 1,000<br />
3.6 Grant to Irish Landmark Trust 0 325<br />
Programme Total 321,451 269,931<br />
4. Engineering Services<br />
4.1 Drainage surveys 909 933<br />
4.2 Maintenance <strong>Works</strong> - Maintenance 13,815 15,670<br />
costs <strong>of</strong> completed schemes<br />
4.3 Services to the Department <strong>of</strong> the 50 147<br />
Marine & Natural Resources<br />
4.4 Purchase <strong>of</strong> Engineering plant and machinery 699 764<br />
4.5 Maintenance <strong>of</strong> Engineering plant and machinery 1,763 1,935<br />
4.6 Engineering <strong>Works</strong> for Department <strong>of</strong> AHGI 229 78<br />
Programme Total 17,465 19,527<br />
65
CAPITAL AND NON CAPITAL PROVISIONAL OUTTURN €000<br />
2003 <strong>2004</strong><br />
5 Government Supplies Agency<br />
5.1 Printing and <strong>Public</strong>ations 20,132 22,638<br />
5.2 General Procurement Services 31,324 29,368<br />
Programme Total 51,456 52,006<br />
6 Heritage Services1<br />
6.1 Historic Properties - 21,093<br />
6.2 National Monuments - 16,390<br />
6.3 Visitor Services - 668<br />
Programme Total - 38,151<br />
7 Corporate Services<br />
7.1 Salaries, wages and allowances 25,148 30,429<br />
7.2 Travel and subsistence 1,384 1,783<br />
7.3 Incidental expenses 815 1,116<br />
7.4 Postal and telecommunications services 999 1,212<br />
7.5 <strong>Office</strong> equipment and other <strong>of</strong>fice supplies 2,494 3,170<br />
7.6 <strong>Office</strong> premises expenses 869 856<br />
7.7 Consultancy Services 34 150<br />
Programme Total 31,743 38,716<br />
8 Funds Managed by OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance<br />
8.1 Local Loans 43,575 41,724<br />
Programme Total 43,575 41,724<br />
Total Gross Expenditure 637,835 641,808<br />
This may be reconciled with Vote 10 expenditure as follows:<br />
Deduct:<br />
Funds Managed by the OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance 43,575 41,724<br />
<strong>Works</strong> funded by Government Departments 107,340 82,483<br />
Supplies for Government Departments 60,602 62,882<br />
Total 426,318 454,719<br />
<strong>The</strong> gross allocation on Vote 10 was €458,103,000. Appropriations-in-Aid (receipts) totalled €19,996,841.<br />
<strong>The</strong> overall Net saving on the Vote was €3,507,355m.<br />
1 Certain functions in relation to Built Heritage carried out by the Department <strong>of</strong> Environment Heritage and Local Government<br />
transferred to the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> in <strong>2004</strong>.<br />
66
Funding <strong>of</strong> Programmes<br />
2003 <strong>2004</strong><br />
1 OPW funded<br />
Vote 10 (Gross) 426,318 454,719<br />
Total 426,318 454,719<br />
2 Work funded from the Votes <strong>of</strong> other Departments<br />
Construction <strong>Works</strong> & Services<br />
Department <strong>of</strong> Education 12,242 5,790<br />
Sundry <strong>Works</strong> 75,002 54,572<br />
Sundry Rents 5,110 6,920<br />
Maintenance <strong>Works</strong> 1 12,686 14,227<br />
Services to the Department <strong>of</strong> the Marine & Natural Resources 2 50 147<br />
Supplies for Government Departments<br />
Printing and Stationery 16,317 18,511<br />
Transport vehicles 13,913 13,424<br />
Furniture 7,280 8,853<br />
Clothing etc. 9,619 6,495<br />
Advertising 3,606 3,937<br />
Energy 10,461 10,796<br />
General Cleaning Materials etc. 1,656 1,693<br />
Total 167,942 145,365<br />
3 Funds managed by the OPW on behalf <strong>of</strong> the Department <strong>of</strong> Finance<br />
Local Loans 3 43,575 41,724<br />
Total 4 43,575 41,724<br />
1. <strong>The</strong>se involve minor maintenance works on State occupied accommodation.<br />
2. This was for work at Howth Harbour, Castletownbere, Killybegs and Dunmore East.<br />
3. <strong>The</strong>se funds are managed on behalf <strong>of</strong> the Department <strong>of</strong> Finance. <strong>The</strong>y involve the re-coupment <strong>of</strong> loan payments from local<br />
authorities twice yearly and early redemption <strong>of</strong> loans.<br />
4. In addition, Architectural Services certified the payment <strong>of</strong> sports grants with a capital value <strong>of</strong> €89.5m for the Department <strong>of</strong> Arts<br />
Sport and Tourism in <strong>2004</strong>.<br />
Note: It is the policy <strong>of</strong> OPW to process invoices without delay. Since 2/1/98 this <strong>Office</strong> is operating in accordance with the Prompt<br />
Payment <strong>of</strong> Accounts Act,1997.<br />
67
Architectural Services<br />
INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER <strong>2004</strong><br />
2003 <strong>2004</strong><br />
€’000 €’000 €’000 €’000<br />
Notional Fee Income 1 11,671 10,567<br />
Expenditure<br />
Employment Costs 2 5,967 6,075<br />
Core Support Services 3 1,637 1,714<br />
Rent 4 662 704<br />
Insurance 5 350 317<br />
Depreciation 188 177<br />
Communications 81 89<br />
Development Costs 54 76<br />
IT Running Costs 41 45<br />
Heat and Light 44 29<br />
9,024 9,226<br />
Notional Surplus 6 2,647 1,341<br />
Notes to the Income and Expenditure Account<br />
1. Notional fee income. Notional fee income has been calculated using commercial fee scales discounted by 7.5% to reflect current<br />
market conditions. No adjustment has been made to either:<br />
(a) reflect any additional discounts which may be allowed to customers to whom long term services over a number <strong>of</strong> projects are<br />
provided; or<br />
(b) reflect any premium which may arise on the provision <strong>of</strong> specialist services.<br />
2. Employment Costs. Actual pension and social welfare costs incurred have been increased where appropriate to reflect rates<br />
payable organisations. No adjustment has been made to base salary levels to reflect current market pay scales or bonus and other<br />
performance related remuneration.<br />
3. Core Support Services. Support costs have been allocated on the basis <strong>of</strong> staff numbers as a percentage <strong>of</strong> total established staff.<br />
Pension and social welfare costs incurred have been increased in line with note 2 above.<br />
4. Rent €’000<br />
Actual 38<br />
Notional 666<br />
Actual rent is allocated based on area occupied as a percentage <strong>of</strong> total space being rented. Notional rent is calculated at an<br />
average <strong>of</strong> €32 per square foot as an approximation <strong>of</strong> current market rates on similar properties. <strong>The</strong> notional charge is also<br />
allocated based on area occupied.<br />
5. Insurance. Insurance is a notional charge to reflect pr<strong>of</strong>essional indemnity insurance costs that would be incurred by a private<br />
sector practice and is calculated based on a percentage (3%) <strong>of</strong> notional fee income.<br />
6. Notional Surplus. <strong>The</strong> notional surplus does not reflect a number <strong>of</strong> additional costs that may be incurred by an equivalent private<br />
sector practice but which cannot be estimated with a sufficient degree <strong>of</strong> accuracy to permit their inclusion in this income and expenditure<br />
account. <strong>The</strong>se costs include, but are not limited to, legal fees, marketing costs, entertainment and working capital management.<br />
7. All income and expenditure figures are shown net <strong>of</strong> VAT.<br />
68
Barretstown Castle Trust<br />
INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER <strong>2004</strong><br />
2003 <strong>2004</strong><br />
(12 Months) (9 Months)<br />
Income<br />
Interest receivable 1 6,350 6,753<br />
DIRT Refund 1 1,051 –<br />
7,401 6,753<br />
Expenses<br />
Legal and Accountancy fees 2,146 2,418<br />
Tax fees Re: DIRT refund – 1,028<br />
Camper Scholarship Scheme 5,000 3,809<br />
Barretstown Ball 1,400 –<br />
8,546 7,255<br />
Deficit for year (1,145) (502)<br />
BALLANCE SHEET AT 31 DECEMBER <strong>2004</strong><br />
31/12/2003 31/12/2002<br />
€ €<br />
Current Assets<br />
Debtors 3 – 1,548<br />
<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> – current account 6 2,831 –<br />
ACC deposit account 4 257,333 262,832<br />
260,164 264,380<br />
Current Liabilities<br />
<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> – current account 6 – 465<br />
Accruals 5 2,926 5,532<br />
2,926 5,997<br />
Net Current Assets 257,238 258,383<br />
Represented by<br />
Capital Accounts 257,238 258,383<br />
69
NOTES TO THE FINANCIAL STATEMENTS 31 DECEMBER 2003<br />
1. Income<br />
Interest receivable relates to interest earned on the ACC deposit account.<br />
2. Expenses<br />
Under the current lease terms with the Gang Camp, all outgoings including maintenance and repairs <strong>of</strong> the castle are the<br />
responsibility <strong>of</strong> the Gang Camp.<br />
<strong>The</strong> Camper Scholarship Scheme payment <strong>of</strong> €5,000 (2002: €3,809) relates to an undertaking by the trust to renew the<br />
sponsorship <strong>of</strong> a child at the camp for five years from 2003, at a total cost <strong>of</strong> €25,000.<br />
3. Debtors 31/12/2003 31/12/2002<br />
Amounts falling due within one year € €<br />
ESB refund due – 1,548<br />
<strong>The</strong> ESB refund relates to payments made in respect <strong>of</strong> the electricity <strong>of</strong> the South Gate Lodge after the relocation <strong>of</strong> the<br />
O’Donoghue family in October 1998. In 2003, such amounts have been <strong>of</strong>f-set against re-location accruals (see note 5).<br />
4. ACC Deposit Account<br />
<strong>The</strong> balance on the ACC bank deposit account agrees with the bank statement as at 31 December 2003.<br />
5. Creditors 31/12/2003 31/12/2002<br />
Amounts falling due within one year € €<br />
Ernst & Young:<br />
- Accountancy Fee 2,057 1,908<br />
- Taxation Fee – 1,028<br />
General accrual 809 2,539<br />
ESB 60 57<br />
2,926 5,532<br />
<strong>The</strong> accountancy fee accrual is in respect <strong>of</strong> the preparation <strong>of</strong> the financial report for the period ended 31 December 2003.<br />
6. <strong>The</strong> OPW current account <strong>of</strong> €2,831 (2002: €465 credit) relates to amounts owed by the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> reflecting the<br />
current or “suspense” account maintained by the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong>.<br />
7. <strong>The</strong> <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong> (OPW) continues to support Barretstown Castle Trust in respect <strong>of</strong> expenditure on capital works, wages<br />
and maintenance. <strong>The</strong>se costs have been accounted for in Government accounts.<br />
8. <strong>The</strong> financial statements <strong>of</strong> Barretstown Castle Trust refer only to the management <strong>of</strong> the trust. <strong>The</strong> assets (Barretstown Castle and<br />
surrounding lands), which the OPW maintains, do not appear in the financial statements <strong>of</strong> the trust as they were acquired at no cost.<br />
70
Emo Court
<strong>2004</strong><br />
OPW Awards in<br />
Rock <strong>of</strong> Cashel
OPW AWARDS <strong>2004</strong><br />
PROJECT/DIVISION AWARDS SCHEME CLIENT(S)<br />
Mechanical and Accreditation for -<br />
Electrical Section I.S. EN ISO 9001:2000<br />
Botanic Gardens Royal Institute <strong>of</strong> Architects <strong>of</strong> -<br />
Palm House Restoration Ireland <strong>Annual</strong> Award <strong>2004</strong><br />
Botanic Gardens Plan Expo Architecture and -<br />
Palm House Restoration Construction Heritage Award<br />
Facilities Management: Service Excellence Award -<br />
Farmleigh<br />
From Failte Ireland<br />
Clonmacnoise CIE Tours International -<br />
Visitor Centre National Excellence Award <strong>2004</strong><br />
73
<strong>2004</strong><br />
Events in the Atrium<br />
Newgrange
Exhibitions and Events During <strong>2004</strong><br />
in the Atrium, 51 St. Stephens Green<br />
Jan/February 30th – 27th<br />
Architectural Association <strong>of</strong> Ireland<br />
Exhibition <strong>of</strong> Colombian Biennale <strong>of</strong> Architecture<br />
24th March<br />
Book Launch – "Breaking Ground" Story <strong>of</strong> William T. Mulvany<br />
30th March<br />
EU – Press Conference – Ireland China Government Exchange<br />
April 5th – 30th<br />
European Union Prize for Contemporary Architecture<br />
– Miles van der Rohe Award<br />
May 3rd – 21st<br />
Mythology Exhibition<br />
May 24th<br />
RIAI <strong>Annual</strong> Awards<br />
June 1st – 18th<br />
Lundbeck Art Initiative – Art against Stigma World Tour<br />
June/July 21st – 12th<br />
Exhibition by Embassy <strong>of</strong> the Republic <strong>of</strong> Slovenia<br />
August 1st – 31st<br />
Exhibition by the Fine Art Degree Students <strong>of</strong> 3rd Year DIT<br />
September/October 17th – 1st<br />
Lundbeck Art Initiative <strong>2004</strong> <strong>Annual</strong> Art Exhibition<br />
October 9th<br />
Classical Music Performance – OPW Autumn Classical<br />
Music Tour in Heritage Houses and Gardens<br />
November 1st – 14th<br />
Design for All Exhibition<br />
December 7th – 7th January ’05<br />
Art <strong>of</strong> the State Exhibition "Currents"<br />
75
<strong>2004</strong><br />
Staff and Senior Personnel<br />
Clonmacnoise<br />
Minister Parlon,<br />
Commissioner Clare McGrath,<br />
John McMahon, Ciarán O’Connor
Staff and Senior Personnel<br />
OPW staff as at 31 December <strong>2004</strong><br />
Min <strong>of</strong> State and Admin 360<br />
Architectural 152<br />
Engineering 79<br />
Other 61<br />
OPW Grades 1,296<br />
Total 1,948<br />
Senior Personnel<br />
Seán Benton<br />
Chairman <strong>of</strong> the <strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />
Property Services<br />
Commissioner David Byers<br />
Project Management Services<br />
Commissioner Clare McGrath<br />
Property Management Services<br />
Tom Costello<br />
Principal <strong>Office</strong>r<br />
Paul Molloy<br />
Principal <strong>Office</strong>r<br />
Property Maintenance Services<br />
Des Thorpe<br />
Head <strong>of</strong> Maintenance<br />
Health and Safety Unit<br />
Kevin Fleming<br />
Assistant Principal <strong>Office</strong>r<br />
Heritage Services<br />
Dermot Burke<br />
Director<br />
Architectural Services<br />
Michael O’Doherty<br />
Director <strong>of</strong> Architectural Services<br />
Liam Egan<br />
Assistant Principal Architect<br />
Michael Haugh<br />
Assistant Principal Architect<br />
Ciaran O’Connor<br />
Assistant Principal Architect<br />
Klaus Unger<br />
Assistant Principal Architect<br />
Finbar Wall<br />
Assistant Principal Architect<br />
Pat Cooney<br />
Assistant Principal Architect<br />
Heywood Gardners<br />
& Kilkenny National<br />
Monuments Staff 77
Engineering Services<br />
Tony Smyth<br />
Director <strong>of</strong> Engineering Services<br />
Jim O’Sullivan<br />
Chief Mechanical & Electrical Engineer<br />
Tom Sherlock<br />
Principal <strong>Office</strong>r<br />
Tom Bolger<br />
John Curtin<br />
John Gallagher<br />
Assistant Chief Engineers<br />
Corporate Services<br />
Vincent Campbell<br />
Director <strong>of</strong> Corporate Services<br />
Personnel & Development Services<br />
Facilities Management<br />
Liam Basquille<br />
Principal <strong>Office</strong>r<br />
Mary Heffernan<br />
General Manager, Farmleigh<br />
Tommy O’Shaughnessy<br />
General Manager, Dublin Castle<br />
George Moir<br />
<strong>Public</strong> Relations <strong>Office</strong>r<br />
Lorus Collum<br />
Eileen Maher<br />
Employee Assistance <strong>Office</strong>rs<br />
Financial Services and Government<br />
Supplies Agency<br />
Joseph Farrell<br />
Principal <strong>Office</strong>r<br />
June Thompson<br />
Principal <strong>Office</strong>r<br />
Organisation Unit, FOI, Legal Services<br />
Seán Garvey<br />
Principal <strong>Office</strong>r<br />
Art Management<br />
Pat Murphy<br />
Art Advisor<br />
Jacquie Moore<br />
Assistant Art Advisor<br />
78
<strong>Office</strong> <strong>of</strong> <strong>Public</strong> <strong>Works</strong><br />
Head <strong>Office</strong><br />
<strong>Office</strong> <strong>of</strong> the Minister <strong>of</strong> State,<br />
<strong>Office</strong> <strong>of</strong> the Chairman,<br />
Corporate Services,<br />
Property Management Services,<br />
Project Management Services,<br />
Property Maintenance Services,<br />
Architectural Services,<br />
Engineering Services,<br />
51 St. Stephen’s Green, Dublin 2.<br />
Tel: (01) 647 6000<br />
LoCall: 1890 213 414<br />
Main fax No: (01) 661 0747<br />
Website: www.opw.ie<br />
E-mail: info@opw.ie<br />
Government Supplies Agency<br />
51 St Stephen’s Green, Dublin 2<br />
(01) 647 6000<br />
LoCall 1890 213 434<br />
Government <strong>Public</strong>ations Sales <strong>Office</strong>,<br />
Sun Alliance House, Molesworth St, Dublin 2<br />
(01) 679 3515<br />
Furniture Branch<br />
Mountshannon Road, Rialto, Dublin 8<br />
(01) 453 1588<br />
Building Maintenance Service<br />
Collins Barracks, Benburb Street, Dublin 7<br />
(01) 702 8811<br />
Heritage Services<br />
6/7 Upper Ely Place, Dublin 2<br />
(01) 647 6000<br />
Dún Scéine, Harcourt Lane, Dublin 2<br />
(01) 411 7100<br />
Quantity Surveying Section,<br />
Pr<strong>of</strong>essional Accountants<br />
4 - 5 Harcourt Road, Dublin 2<br />
(01) 647 6000<br />
Arterial Drainage – Design Section,<br />
Hydrology & Hydrometric Section,<br />
Structural Engineering Section<br />
17-19 Lower Hatch Street, Dublin 2<br />
(01) 647 6000<br />
Financial Services<br />
Government <strong>Office</strong>s, Hebron Road, Kilkenny<br />
(056) 7772600<br />
LoCall 1890 213 424<br />
Dublin Castle Conference Centre<br />
Dublin Castle, Dublin 2<br />
(01) 679 3713<br />
Farmleigh<br />
White’s Road, Castleknock, Dublin 15<br />
(01) 815 5900<br />
Central Engineering <strong>Works</strong>hop<br />
Jamestown Road, Inchicore, Dublin 8<br />
(01) 453 4204<br />
Arterial Drainage Maintenance<br />
Newtown, Trim, Co Meath<br />
(046) 943 1352<br />
Fairgreen, Ardee, Co Louth<br />
(041) 685 3256<br />
Robinstown, Mullingar, Co Westmeath<br />
(044) 48332<br />
Ballycraine, Castlebridge, Co Wexford<br />
(053) 24181<br />
Drumbear, Cootehill Road, Monaghan<br />
(047) 83201<br />
79
Main Street, Headford, Co Galway<br />
(093) 35456<br />
Foxford Road, Ballina, Co Mayo, (096) 22065<br />
Gallows Brae, Lifford, Co Donegal<br />
(074) 914 1273<br />
Corrib Sluice Barrage, Sluice House, Galway<br />
(091) 563 097<br />
Templemungret House, Mungret, Limerick<br />
(061) 227 139<br />
Inch Bridge, Listowel, Co Kerry, (068) 21166<br />
Connaught Harbour, Portumna,<br />
Co Galway, (090) 974 1086<br />
Government Buildings, Spa Road, Tralee,<br />
Co. Kerry, (066) 24479<br />
Hydrology & Hydrometric Services<br />
Barrack Street, Athlone, Co Westmeath<br />
(090) 649 2918<br />
Hebron Road, Kilkenny, (056) 777 2641<br />
Fair Green, Ardee, Co Louth, (041) 685 7992<br />
Templemungret House, Mungret, Co Limerick<br />
(061) 227 139<br />
Foxford road, Ballina, Co Mayo, (096) 22065<br />
Regional Architectural <strong>Office</strong>s<br />
Steward’s House, White’s Road,<br />
Castleknock, Dublin 15, (01) 812 8122<br />
Dublin Castle, Dublin 2, (01) 677 6106<br />
Govt Buildings, St Alphonsus Road,<br />
Dundalk, Co Louth, (042) 933 4221<br />
2 Chapel Street, Sligo, (071) 914 2202<br />
13 Catherine Street, Waterford<br />
(051) 874 134<br />
Government Buildings, Portlaoise<br />
(0502) 21133<br />
Government Buildings, Arklow, Co Wicklow<br />
(0402) 32761<br />
Government Buildings, Anne St, Wexford<br />
(053) 22470<br />
14 Old Blackrock Road, Cork, (021) 496 6200<br />
<strong>The</strong> Demesne, Killarney, Co Kerry, (064) 31028<br />
2 Mallow Street, Limerick, (061) 313 500<br />
Government <strong>Office</strong>s, Thurles, Co Tipperary<br />
(0504) 21532<br />
16 Eyre Square, Galway, (091) 563 016<br />
Pavilion Road, Castlebar, Co Mayo<br />
(094) 902 1331<br />
Heritage Services Depots<br />
Athenry Depot, District <strong>Works</strong> Manager,<br />
Raheen, Athenry, Co. Galway, (091) 844 084<br />
Kilkenny Depot, District <strong>Works</strong> Manager,<br />
Hebron Road Industrial Estate, Kilkenny<br />
(056)7721813/1868<br />
Killarney Depot, District <strong>Works</strong> Manager,<br />
Ross Castle, Killarney, Co. Kerry<br />
(064) 33565<br />
Mallow Depot, District <strong>Works</strong> Manager,<br />
Mallow, Co. Cork, (022) 42278<br />
Dromahair Depot, District <strong>Works</strong> Manager,<br />
Dromahair, Co. Leitrim, (071) 916 4186<br />
Trim Depot, District <strong>Works</strong> Manager,<br />
Newtown, Trim, Co. Meath, (046) 943 1452<br />
Government <strong>Office</strong>s, High Road, Letterkenny<br />
(074) 912 1365<br />
Barrack Street, Athlone, Co Westmeath<br />
(090) 649 2087<br />
80
OPW <strong>Office</strong>s and Heritage Sites<br />
Glebe House & Gallery<br />
Newmills Corn & Flax Mills<br />
Donegal<br />
Letterkenny<br />
Lifford<br />
Donegal Castle<br />
<strong>The</strong> Blasket Centre<br />
Céide Fields<br />
Aughnanure Castle<br />
Teach an Phiarsaigh<br />
(Pearse’s Cottage)<br />
Ardfert Cathedral<br />
Gallarus Castle<br />
Tralee<br />
Ballina<br />
Dún Aonghasa<br />
Killarney<br />
Sligo<br />
Carrowmore<br />
Megalithic Cemetery Sligo Abbey<br />
Sligo*<br />
Parke's Castle<br />
Castlebar<br />
Ennis Friary<br />
Headford<br />
Athenry*<br />
Athenry Castle<br />
Boyle Abbey<br />
Galway<br />
Portumna Castle<br />
& Gardens<br />
Coole<br />
Portumna<br />
Limerick<br />
Scattery Island<br />
Adare Castle<br />
Listowel Castle<br />
Desmond Hall<br />
Listowel<br />
Derrynane<br />
Kerry<br />
Knockreer<br />
Ross Castle<br />
Killarney*<br />
Ilnacullin (Garinish Island)<br />
Mayo<br />
Galway<br />
Doneraile Park<br />
Cork<br />
Dromore Wood<br />
Clare<br />
Desmond Castle<br />
Sligo<br />
Limerick<br />
Mallow*<br />
Roscommon<br />
Leitrim<br />
Athlone<br />
Heywood Gardens<br />
Tipperary<br />
Altamont Gardens<br />
Arklow<br />
Thurles<br />
Dunmore Cave<br />
Carlow<br />
Kilkenny Kilkenny Castle<br />
1848 Warhol<br />
St. Mary’s Church<br />
Mungret<br />
Kilkenny<br />
Rock <strong>of</strong> Cashel<br />
Jerpoint Abbey<br />
Ferns Castle<br />
Cahir Castle<br />
<strong>The</strong> Mainguard<br />
Wexford<br />
Wexford Wildfow<br />
Swiss Cottage<br />
JFK Arboretum<br />
Castlebridge<br />
Dungarvan Castle<br />
Cork<br />
Barryscourt Castle<br />
Fota Arboretum & Gardens<br />
Charles Fort<br />
Longford<br />
Corlea Trackway<br />
Visitors Centre<br />
Clonmacnoise<br />
Roscrea<br />
Ormond Castle<br />
Mullingar<br />
Portlaois<br />
Drumbear<br />
Cavan<br />
Westmeath<br />
Offaly<br />
Emo Court<br />
Laois<br />
Waterford<br />
Monaghan<br />
Trim*<br />
Trim<br />
Trim Castle<br />
Castletown<br />
Reginald‘s Tower<br />
Waterford<br />
Dundalk<br />
Ardee<br />
Battle <strong>of</strong> the Boyne<br />
Old Bridge Estate<br />
Maynooth Castle<br />
Ballyhack Castle<br />
Meath<br />
Kildare<br />
Louth<br />
Hill <strong>of</strong> Tara<br />
Lusk<br />
Dwyer-McAllister<br />
Cottage<br />
Tintern Abbey<br />
Old Mellifont Abbey<br />
Brú na Boinne<br />
Newgrange & Knowth<br />
Dublin<br />
Dublin<br />
Glendalough<br />
Visitor Centre<br />
Kilmacurragh<br />
Wicklow<br />
OPW <strong>Office</strong>s<br />
Heritage Sites<br />
81
Skellig