ř Pricing Information Corporate Fixed Voice - O2

ø Pricing Information
Corporate Fixed Voice
October 2010
ø Pricing Information Corporate Fixed Voice – October 2010
1

Contents
ø Landline..................................................................
Click here
ISDN 2.........................................................................
Click here
ISDN 30.......................................................................
Click here
Common Pricing..........................................................
Click here
UK Major Calls............................................................
Click here
UK Minor Calls............................................................
Click here
UK Directory Enquiry Calls...........................................
Click here
International calls from the UK....................................
Click here
UK Texts......................................................................
Click here
ø Pricing Information Corporate Fixed Voice – October 2010
2

Corporate Fixed Voice
Pricing Information
ø Landline
Landline Rental
ø Landline (Premium)
Price
£11.50 per line per month
Free Itemised Billing
One Off Charges Price
Landline transfer to ø £3.00
(per line)
New Landline Provision £67.00
Conversion from ISDN2 to £70.00
landline
Short duration Line
£75 (additional provision
charge)
Cancellation Charges
Cancelling a landline transfer
order
Cancelling a new landline
order prior to 4pm on the day
before the provision date
Cancelling a new landline
order after 4pm on the day
before the provision date
Cancelling a conversion prior
to 4pm on the day before the
conversion date
Cancelling a conversion from
LLU line after 4pm on the day
before the provision date
Cancelling a conversion from
ISDN2 after 4pm on the day
before the provision date
Price
£3.00
£3.50
£67.00
£3.50
£34.86
£70.00
Bolt-ons
Price
Pre-provisioned features
1471 and call return 1471 is free of Charge, and
return calls are charged at the
call rate
Reminder Call
6p to use the service
Ring Back
6p to use the service, and
subsequent calls are charged
at the call rate
Three Way Calling
6p to use the service, plus
both calls are charged at the
call rate
Withhold number 141 Free of charge
Optional features
Caller Display
Free of charge
Selective Call Barring £0.50 per month
(ø Controlled)
Call Diversion (Customer £0.50 per month
Controlled)
Call Minder – 1571
£0.94 per month
Call Minder – Custom £2.34 per month
Call Minder – Premium £3.74 per month
Call Sign
£0.50 per month
Call Waiting
£0.50 per month
Smart Divert
£3.50 setup then £0.50 per
month
Numbering
Change of Number (within
local exchange number range)
Price
£10.00 Setup
ø Pricing Information Corporate Fixed Voice – October 2010
3

ø Landline continued
Bolt-ons
Additional optional features
Anonymous Call Reject
Bar Use of 1470 Release
Number
Bar Use of 141 Withhold
Number
Bar Use of Call Return (1471)
Call Barring (Customer
Controlled)
Call Barring + Bypass Number
(Customer Controlled)
Call Barring - Indirect Access
(ø Controlled)
Bypass number
Call Diversion (ø Controlled)
£3.50 change of divert
number
Remote Call Forwarding (ø
Controlled)
Called Party Answer
Choose to Refuse
Direct Connect
Permanent Call Barring (ø
Controlled)
Presentation Number
Reminder Call
Ring Back
Ring Back Inhibit
Smart Divert + Bypass
Number
Three Way Calling
Price
£75 setup (Multi line only)
then £0.50 per month
Free of charge
Free of charge
Free of charge
£0.50 per month
£1.00 per month
£0.40 per month per line
£0.50 per month
£3.50 setup
£20 setup then £6 per month
£1.00 per month
£1.00 per month
£2.00 per month
£3.50 setup (per line)
£20 setup then £1.00 per
month
£0.50 per month
£0.50 per month
Free of charge
£3.50 setup then £1 per
month
£0.50 per month
Caller Redirect Bolt-ons Price
Monthly Caller Redirect £3.50 per month
Quarterly Caller Redirect £2.00 per month
Service Package Upgrade Price
Upgrade to Level 3
£3.10 per month per line
Upgrade to Level 4
£4.00 per month per line
1.1 Availability
ø Landline is available in the UK, with the exception of
Isle of Man and Hull (Kingston).
1.2 Restrictions/Incompatibility
Landline is not available on Featureline, Out of Area,
In Contract, Light User, Analogue DDI, BT Basic and
BT Payphone lines. It is also not available on lines with
Redcare.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
4

ISDN 2
Line Rental Price (minimum of 2
channels)
ISDN2
£11.00 per channel per
month
Free Itemised Billing
One Off Charges Price
ISDN2 transfer to ø (per £13.50
installation)
New ISDN2 Provision (per line) £232.98
Conversion from landline to £202.74
ISDN2
Short duration Line
£75 (additional provision
charge)
Cancellation Charges
Cancelling a ISDN2 transfer
order
Cancelling a new ISDN2 order
prior to 4pm on the day
before the provision date
Cancelling a new ISDN2 order
after 4pm on the day before
the provision date
Cancelling a conversion prior
to 4pm on the day before the
provision date
Cancelling a conversion after
4pm on the day before the
provision date
Price
£3.50
£3.50
£232.98
£3.50
£202.74
Numbering
Price
Change of Number (within £10.00 Setup
local exchange number range)
Reconfiguration of MSN £10.00
when Number changes are
requested, per occasion per
MSN group (excludes Number
changes to installations where
DDI or SNDDI is involved)
MSN Numbering Price 1
(ISDN2e standard only)
2-10 Number MSN £10 setup then £0.50 per
month per MSN
DDI Numbering (ISDN2e Price 2
system only)
DDI Planning £75
DDI Setup and Rental £0.75 setup then £0.17 per
month per DDI
Call Routing Price 3
T-Reference Call Hunting £1.00 per month
Standard Bolt-ons
Optional features
Call Forwarding (Customer
Controlled)
Call Forwarding (ø
Controlled)
Calling Line Identity
Presentation (CLIP)
Calling Line Identity
Restriction (CLIR)
Call Deflection
Call Waiting and Call Hold
Permanent Call Barring (ø
Controlled)
Presentation Number
Selective Call Barring (ø
Controlled)
Sub Addressing – 20 Octet
Price
£1.00 per month
£1.00 per month
£1.00 per month
£1.00 per month
£1.00 per month
£1.00 per month
£1.00 per month
£40 setup then £1.00 per
month
£1.00 per month
£1.00 per month
ø Pricing Information Corporate Fixed Voice – October 2010
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ISDN 2 continued
Additional Bolt-ons
Additional features
Anonymous Call Reject
Digits to Switch
Connected Line Identity
Presentation (COLP)
Connected Line Identity
Restriction (COLR)
Terminal Portability (Standard
Access Only)
Caller Redirect Bolt Ons
Monthly Caller Redirect
(Single Number)
Quarterly Caller Redirect
(Single Number)
Caller Redirect (Consecutive
DDI Range)
Admin Features
Busy Out Lines (BOL)
Temporary Call Diversion
Caller Redirect (Consecutive
DDI Range)
Price
£75 setup then £1.00 per
month
Free of charge
£1.00 per month
£1.00 per month
Free of charge
Price
£3.50 per month
£2.00 per month
£150 setup then £2.00 month
per 10 numbers
Price
Free of charge during fault
repair
Free of charge during fault
repair
£150 setup then £2.00 month
per 10 numbers
Service Package Price
Upgrade to Level 3
£3.10 per month per line
Upgrade to Level 4
£4.00 per month per line
1.3 Availability
ISDN2 is available in the UK, with the exception of Isle of
Man and Hull (Kingston).
1.4 Restrictions/Incompatibility
ISDN2 is not available on FeatureNet, Out of Area, In
Contract, Light User, Analogue DDI, BT Basic and BT
Payphone lines. It is also not available on SMDS products,
VPN FeatureNet services and private circuits.
1
MSN setup does not apply for transfer from BT or another WLR provider. It would
only apply from a cable provider (e.g. Virgin Media) or a LLU (e.g. TalkTalk) where
the number range is not currently on the BT network.
2
DDI planning and connection does not apply for transfer from BT or another WLR
provider. It would only apply from a cable provider (e.g. Virgin Media) or a LLU
(e.g. TalkTalk) where the number range is not currently on the BT network.
3
DDI planning and connection does not apply for transfer from BT or another WLR
provider. It would only apply from a cable provider (e.g. Virgin Media) or a LLU
(e.g. TalkTalk) where the number range is not currently on the BT network.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
6

ISDN 30
Line Rental
ISDN30
Price
£14.00 per channel (minimum
8 channels) per month
Free Itemised Billing
DDI Numbering
Price
DDI Planning £75
DDI Setup and Rental £0.75 setup then £0.17 per
month per DDI
Line Provision
Price
Line transfer (per bearer) £75.00
New line provision (per
installation)
Conversion from ISDN30
DASS to ISDN30e
Short duration Line
Cancellation Charges Price
Cancelling a new ISDN30:
1 day or less before provision
date
Cancelling a new ISDN30:
2-4 days before provision date
Cancelling a new ISDN30:
5-6 days before provision date
Cancelling a new ISDN30:
7-14 days before provision
date
Cancelling a new ISDN30:
15 or more days before
provision date
£550.00 plus £30.00 per
channel
£10 per channel up to and
including 60 channels
£600 for more than 60
channels
£440 (additional provision
charge)
90% of New line provision
charge
75% of New line provision
charge
60% of New line provision
charge
30% of New line provision
charge
0% of New line provision
charge
Reconfiguration
Reconfiguring an installation
to change the attributes of
the channels (e.g. changing
to incoming or outgoing only,
diverse or alternative routing,
digits to switch)
Standby Power
Batteries for optical fibre NTE
(1 x 2) and (4x 2)
Batteries for optical fibre NTE
(16x 2) and SDH
Standalone batteries for all
types of NTE
Business Continuity
Site Assurance Option 1 –
route all calls to a prearranged
number
Site assurance option 2, Out
of area, Diverse Routing, DDI
Dual Parenting – DDI
Price
£50 for 0 to 15 channels
£100 for 16 to 30 channels
£150 for 31 to 60 channels
£200 for more than 60
channels
Price
£80 setup
£160 setup
£450 setup then £29.34 per
month
Price
£2 per month per channel
Dependent on specific
customer requirements
ø Pricing Information Corporate Fixed Voice – October 2010
7

ISDN 30 continued
Bolt Ons
Price
Optional features which are applicable per billing
number
Call Forwarding
£3.00 per month
(ø Controlled)
Call Deflection
£3.00 per month
Calling Line Identity
£3.00 per month
Presentation (CLIP)
Calling Line Identity
£3.00 per month
Restriction (CLIR)
Permanent Call Barring £3.00 per month
(ø Controlled)
Presentation Number £40 setup then £3.00 per
month
Selective Call Barring £3.00 per month
(ø Controlled)
Sub Addressing – 6 Octet £3.00 per month
Sub Addressing – 20 Octet £3.00 per month
Bolt Ons
Price
Additional features which are applicable per billing
number
Anonymous Call Reject £75 setup then £3.00 per
month
Call Barring (Customer £3.00 per month
Controlled)
Call Barring – Indirect Access £3.00 per month
(O2 Controlled)
Call Diversion (ø Controlled) £3.00 per month
Call Diversion (Customer £3.00 per month
Controlled)
Call Forwarding (Customer £3.00 per month
Controlled)
Channel Busy (Customer £3.00 per month
Controlled)
Connected Line Identity £3.00 per month
Presentation (COLP)
Connected Line Identity £3.00 per month
Restriction (COLR)
Bolt Ons
Caller redirect Bolt Ons
Monthly Caller Redirect
(Single Number)
Quarterly Caller Redirect
(Single Number)
Caller Redirect (Consecutive
DDI Range)
Admin Features
Temporary Call Diversion
Service Package
Upgrade to Level 3
Upgrade to Level 4
Business Continuity
Site Assurance Option 1
Site Assurance Option 2
1.5 Availability
Price
£3.50 per month
£2.00 per month
£150 setup then £2.00 per
month
Price
Free of charge during fault
repair
Price
£3.10 per month per channel
£4.00 per month per channel
Price
£2 per channel per month
Subject to requirements
ISDN30 is available in the UK, with the exception of Isle of
Man and Hull (Kingston).
1.6 Restrictions/Incompatibility
ISDN30 is not available on FeatureNet, Out of Area, In
Contract, Light User, Analogue DDI, BT Basic and BT
Payphone lines. It is also not available on SMDS products,
VPN FeatureNet services and private circuits.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
8

Common Pricing
Expedited Repair Charges
Price
Landline - Expedite from Level 2 to Level 3 £500
Landline - Expedite from Level 2 to Level 4 £650
Landline - Expedite from Level 3 to Level 4 £150
ISDN2 - Expedite from Level 2 to Level 3 £500
ISDN2 - Expedite from Level 2 to Level 4 £650
ISDN2 - Expedite from Level 3 to Level 4 £150
ISDN30 - Expedite from Level 3 to Level 4 £500
Visit Charges
Visit or abortive charge –
applies where an engineer is
required on site to provide
a product or service, but the
charge for the visit is not
included in the price of the
product or service
Time Related Charges
Repair – per call out plus one
hour time related charge
Repair – per hour there after
Provision and
Rearrangement – visit to
lines to install or rearrange
network or CPE – per call out
Price
£85
Price
£105 per visit during normal
Working day
£130 per visit at all other
times except Sunday and
Public/Bank holidays
£150 per visit during Sunday
and Public/Bank holidays
£85 per hour during normal
Working day
£130 per hour at all other
times except Sunday and
Public/Bank holidays
£150 per hour during Sunday
and Public/Bank holidays
£85 per visit during normal
Working day
£110 per visit at all other
times except Sunday and
Public/Bank holidays
£130 per visit during Sunday
and Public/Bank holidays
Time Related Charges
Provision and
Rearrangement – visit to
lines to install or rearrange
network or CPE – per hour
Provision and
Rearrangement –
supplementary charge for
carry out work outside normal
working hours, where work
in normal working hours is
included in the price – per
call out
Provision and
Rearrangement –
supplementary charge for
carry out work outside normal
working hours, where work
in normal working hours is
included in the price – per
hour
Standard Store Items Price
Internal Pack £5.88
External Pack £13.70
Data Extension Pack £6.61
Broadband Front Plate £5.83
Broadband Micro Filter £5.13
NTE £14.62
Price
£50 per hour during normal
Working day, minimum 1
hour
£185 per hour during all
other times except Sunday
and Public/Bank holidays,
minimum 3 hours
£100 per hour during Sunday
and Public/Bank holidays,
minimum 3 hours
£25 per visit at all other times
except Sunday and Public/
Bank holidays
£45 per visit during Sunday
and Public/Bank holidays
£30 per hour at all other
times except Sunday and
Public/Bank holidays ,
minimum 3 hours
£45 per hour during Sunday
and Public/Bank holidays,
minimum 3 hours
ø Pricing Information Corporate Fixed Voice – October 2010
9

Common Pricing continued
Excess Construction
Charges
Survey Fee/ Planning Charge
(Previously included in
other charges) This item will
only be charged if Excess
Construction Charges are
accepted by a customer.It
will be included as an item
within the excess charges
calculation and each resurvey
additional to the first survey
will increment the cost by a
further £350
Breaking/Drilling through
each external wall
Breaking/Drilling through
each internal concrete wall
Breaking/Drilling through
each internal non-concrete
wall
Provision of a new footway
box (Surface area up to 0.5
sqm) Customers are advised
that the smallest footway box
necessary to provide service
will be charged for
Provision of a new medium
size footway box (Surface
area between 0.5 sqm and 1
sqm)
Provision of a new large size
footway box (Surface area
greater than 1 sqm)
Provision of a new small
carriageway box (Surface
area up to 1 sqm) Customers
are advised that the smallest
carriageway box necessary
to provide service will be
charged for.
Provision of a new medium
size carriageway box (Surface
area between 1 sqm and 1.25
sqm)
Price
£350
£330
£200
£60
£750
£1650
£2850
£3150
£3850
Excess Construction Price
Charges
Provision of a new large size £4400
carriageway box (Surface area
greater than 1.25 sqm)
Cable (fibre or copper) £7.50
including any jointing
required
Copper cable supplied for £4.00
the customer to lay to agreed
entry and termination points.
(minimum 20m supply)
This charge includes on site
termination and jointing work
by Openreach to connect
and terminate the cable. If
the order is for less than 40
metres then a visit charge
will apply - Please See Visit
Charges for details.
Directly buried cable
£30
(including any cable and
wayleave costs)
Moleploughing cable or fibre £25
in subduct (includes any cable
and wayleave costs)
Blown Fibre £4.00
Blown Fibre Tubing in Duct £3.50
Internal cabling (including £8.00
Internal Blown Fibre Tubing)
New Ductwork - Softsurface £35.00
(includes wayleave costs)
New Ductwork - Footway £80.00
(includes wayleave costs)
New Ductwork - Carriageway £140.00
(includes wayleave costs)
Trunking and traywork within £40.00
end user's curtilage
ø Pricing Information Corporate Fixed Voice – October 2010
10

Common Pricing continued
Internal Shift Charges
Price
Visit Charge £85.00
Per line shifted £49.00
Standalone Shift of Network £95.55
Termination Point (Applicable
to LLU)
LLU MPF First Line shifted £134.00
LLU MPF Subsequent lines £49.00
shifted
External Shift Charges
Shift or reposition external
overhead wires to same
building (up to a maximum of
90 minutes work on multiple
shifts. Additional work will
be charged as Time Related
Charges)
Price
£134.00
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
11

UK Major Calls
Call Type Call Description Daytime Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri before
8am & after 6pm
Weekend All
Day Sat & Sun
Minimum
Charge
LOCAL Local Geographic Price on application Price on application Price on application see note 1
NATIONAL National Geographic Price on application Price on application Price on application see note 1
ø mobile (On-net) Customers CUG Price on application Price on application Price on application see note 1
ø mobile (Off-net) Mobile telephone - ø Price on application Price on application Price on application see note 1
Other mobile Mobile telephone - fm1 Price on application Price on application Price on application see note 1
networks (ported
from ø)
ø fixed (On-net) Customers CUG Price on application Price on application Price on application see note 1
T-Mobile Mobile telephone - fm3 Price on application Price on application Price on application see note 1
Orange Mobile telephone - fm4 Price on application Price on application Price on application see note 1
Vodafone Mobile telephone - fm5 Price on application Price on application Price on application see note 1
3 Mobile telephone - fm6 Price on application Price on application Price on application see note 1
Local Rate (0845) Local Non-Geographic Price on application Price on application Price on application see note 1
National Rate (0870) National Non-
Geographic
Price on application Price on application Price on application see note 1
Note 1
Billing for standard calls is per second rounded down to the nearest tenth of a penny, if the cost of call is less than 0.1p, we will
round down to zero pence.
General Note
Where prices appear in the minimum charge columns as well as the pence per minute columns then both apply for the call duration.
Some calls such as DQ and premium rate do have fixed rate charging with a minimum price.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
12

UK Minor Calls
Calls charged by time duration
Call type
Calls to Message Services and Personal
Numbering Services
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Minimum
Charge
Pence per minute (ex VAT)
15.02 8.70 4.59 5.60
d 19.96 11.77 11.77 5.60
e 5.90 5.90 5.90 5.60
f 35.84 23.90 11.95 5.60
fm2 (Dolphin) 27.24 19.31 8.68 5.48
fm7 (Opal) 15.53 9.56 5.97 6.46
fm8 (BT & CW) 15.53 9.56 5.97 6.46
fm9 (Magrathes) 15.53 9.56 5.97 6.46
fm10 22.46 17.55 7.44 6.46
fm11 19.66 19.66 19.66 6.46
fm12 15.77 15.77 15.77 6.46
fm13 20.06 17.06 9.53 6.46
fm14 13.48 13.48 13.48 6.46
fw1 - Calls to WiFi Services 18.53 18.53 9.04 6.46
fw2 - Calls to WiFi Services 17.55 14.60 7.44 6.46
fw3 - Calls to WiFi Services 19.52 15.58 7.86 6.46
fw4 - Calls to WiFi Services 18.95 11.58 5.80 6.46
fw5 - Calls to WiFi Services 17.69 14.32 8.00 6.46
fw6 - Calls to WiFi Services 15.44 12.36 7.44 6.46
fw7 - Calls to WiFi Services (HSD) 52.61 52.61 52.61 6.46
fw7 - Calls to WiFi Services (standard) 14.74 14.74 14.74 6.46
fw8 - Calls to WiFi Services (standard) 22.46 17.55 7.44 6.46
fw8 - Calls to WiFi Services (HSD) 52.61 52.61 52.61 6.46
fw9 - Calls to WiFi Services 19.66 19.66 19.66 6.46
fw10 - Calls to WiFi Services 11.75 11.75 11.75 6.46
fw10 - Calls to WiFi Services 15.44 15.44 15.44 6.46
ø Pricing Information Corporate Fixed Voice – October 2010
13

UK Minor Calls continued
Calls charged by time duration or fixed fee
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum
Charge
g1 - Calls to Premium Rate Services 7.671 3.195 3.195 see note 1
g2 - Calls to Internet Services 6.326 3.173 2.554 see note 1
g3 - Calls to Multimedia Services 4.72 1.77 1.19 14.33
g4 - Calls to Internet Services 2.557 1.278 1.278 see note 1
g5 - Calls to Internet Services 1.517 1.685 1.772 see note 1
g6 - Calls not including Internet 6.489 6.489 6.489 see note 1
g7 - Calls not including Internet 12.978 12.978 12.978 see note 1
g8 - Calls not including Internet 1.348 1.348 1.348 see note 1
g9 - Calls not including Internet 2.696 2.696 2.696 see note 1
g10 - Calls not including Internet 4.045 4.045 4.045 see note 1
g11 - Calls not including Internet 5.393 5.393 5.393 see note 1
g12 - Calls not including Internet 8.089 8.089 8.089 see note 1
g13 - Calls not including Internet 9.437 9.437 9.437 see note 1
g14 - Calls not including Internet 10.786 10.786 10.786 see note 1
g15 - Calls not including Internet 12.134 12.134 12.134 see note 1
g16 - Calls not including Internet 3.047 2.021 2.041 see note 1
g17 - Calls not including Internet 4.197 3.166 2.041 see note 1
g18 - Calls not including Internet 4.202 1.348 1.258 see note 1
g19 - Calls not including Internet 4.267 1.989 1.359 see note 1
g20 - Calls not including Internet 6.061 3.477 2.813 see note 1
g21 - Calls to New Voice Services 6.249 2.554 1.502 see note 1
g22 - Calls not including Internet NA NA NA 7.383
g23 - Calls not including Internet 9.842 5.632 2.605 see note 1
g24 - Calls to Multimedia Services 5.90 5.97 5.97 5.97
g25 - Calls to Multimedia Services 11.93 11.95 11.95 11.95
g26 - Calls not including Internet 5.347 4.311 2.041 see note 1
g27 - Calls not including Internet 2.253 2.356 2.56 see note 1
g28 - Calls not including Internet 3.315 3.513 3.65 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
14

UK Minor Calls continued
Calls charged by time duration
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum
Charge
i1 - Calls to Internet Services 5.97 5.97 5.97 5.48
i2 - Calls to Internet Services 11.95 11.95 11.95 5.48
i3 - Calls to Internet Services 1.19 1.19 1.19 5.48
i4 - Calls to Internet Services 2.39 2.39 2.39 5.48
i5 - Calls to Internet Services 3.58 3.58 3.58 5.48
i8 - Calls to Internet Services 4.78 4.78 4.78 5.48
i9 - Calls to Internet Services 7.17 7.17 7.17 5.48
i10 - Calls to Internet Services 8.36 8.36 8.36 5.48
i11 - Calls to Internet Services 9.56 9.56 9.56 5.48
i12 - Calls to Internet Services 10.75 10.75 10.75 5.48
i13 - Calls to Internet Services 3.58 2.39 1.19 5.48
i14 - Calls to Internet Services 4.72 1.78 1.19 5.48
i15 - Calls to Internet Services 4.72 1.19 1.19 5.48
i16 - Calls to Internet Services 4.72 4.72 4.72 5.48
i17 - Calls to Internet Services 4.48 1.14 1.14 5.48
i18 - Calls to Internet Services 4.25 1.08 1.08 5.48
i19 - Calls to Internet Services 4.01 1.02 1.02 5.48
i20 - Calls to Internet Services 3.78 0.96 0.96 5.48
i21 - Calls to Internet Services 3.58 1.19 1.19 5.48
i22 - Calls to Internet Services 3.40 1.13 1.13 5.48
i23 - Calls to Internet Services 3.22 1.07 1.07 5.48
i24 - Calls to Internet Services 3.40 1.19 1.19 5.48
i25 - Calls to Internet Services 3.22 1.19 1.19 5.48
i26 - Calls to Internet Services 4.78 2.39 1.19 5.48
i27 - Calls to Internet Services 9.45 4.72 1.78 6.46
i28 - Calls to Internet Services 5.90 5.97 5.97 5.97
i29 - Calls to Internet Services 11.93 11.95 11.95 11.95
i30 - Calls to Internet Services 4.78 3.58 1.19 6.46
ø Pricing Information Corporate Fixed Voice – October 2010
15

UK Minor Calls continued
Calls charged by time duration
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum
Charge
i31 - Calls to Internet Services 1.79 1.79 1.79 6.46
i32 - Calls to Internet Services 2.99 2.99 2.99 6.46
i33 - Calls to Internet Services 5.97 4.78 2.39 6.46
j - Calls to certain Personal Numbering
38.23 26.28 12.54 5.60
Services (PNS)
k - Calls to certain Personal Numbering
44.80 29.86 14.92 5.60
Services (PNS)
m - Calls to certain Personal Numbering
49.04 33.84 33.84 5.60
Services (PNS)
n - Calls to Information Services 17.69 17.69 17.69 5.60
pn1 - Calls to certain Personal Numbering
28.68 19.12 9.56 5.60
Services (PNS)
pn2 - Calls to certain Personal Numbering
59.74 59.74 59.74 5.60
Services (PNS)
pn3 - Calls to certain Personal Numbering
58.55 46.60 46.60 5.60
Services (PNS)
pn4 - Calls to certain Personal Numbering
31.07 31.07 31.07 5.60
Services (PNS)
pn5 - Calls to certain Personal Numbering
20.31 20.31 20.31 5.62
Services (PNS)
pn6 - Calls to certain Personal Numbering
23.90 23.90 23.90 5.62
Services (PNS)
Pn7 - Calls to Personal Numbering
4.72 1.19 1.19 59.81
Services
pn8 - Calls to certain Personal Numbering
Services (PNS)
23.87 23.87 23.87 5.62
ø Pricing Information Corporate Fixed Voice – October 2010
16

UK Minor Calls continued
Calls charged by time duration
Call type
pn9 - Calls to certain Personal Numbering
Services (PNS)
pn10 - Calls to certain Personal Numbering
Services (PNS)
pn11 - Calls to certain Personal Numbering
Services (PNS)
pn12 - Calls to certain Personal Numbering
Services (PNS)
pn13 - Calls to certain Personal Numbering
Services (PNS)
pn14 - Calls to certain Personal Numbering
Services (PNS)
pn15 - Calls to certain Personal Numbering
Services (PNS)
pn16 - Calls to certain Personal Numbering
Services (PNS)
pn17 - Calls to certain Personal Numbering
Services (PNS)
pn18 - Calls to certain Personal Numbering
Services (PNS)
pn19 - Calls to certain Personal Numbering
Services (PNS)
pn20 - Calls to certain Personal Numbering
Services (PNS)
pn21 - Calls to certain Personal Numbering
Services (PNS)
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Minimum
Charge
Pence per minute (ex VAT)
28.08 28.08 28.08 5.62
41.82 41.82 41.82 5.62
46.60 34.65 34.65 5.62
32.26 32.26 32.26 5.62
46.60 46.60 46.60 5.62
35.25 35.25 35.25 5.62
15.53 15.53 15.53 6.46
16.73 16.73 16.73 6.46
17.92 17.92 17.92 6.46
19.12 19.12 19.12 6.46
11.95 11.95 11.95 6.46
28.68 28.68 28.68 6.46
49.14 49.14 49.14 6.46
ø Pricing Information Corporate Fixed Voice – October 2010
17

UK Minor Calls continued
Calls charged by time duration
Call type
pn22 - Calls to certain Personal Numbering
Services (PNS)
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Minimum
Charge
Pence per minute (ex VAT)
12.33 7.94 6.72 6.46
p0 - Calls to Premium Rate Services 153.18 153.18 153.18 5.84
p1 - Calls to Premium Rate Services 58.55 46.60 46.60 5.84
p2 - Calls to Premium Rate Services 59.74 53.77 53.77 5.84
p3 - Calls to Premium Rate Services 119.49 119.49 119.49 5.84
p4 - Calls to Premium Rate Services 58.55 58.55 58.55 5.84
p5 - Calls to Premium Rate Services 59.74 59.74 59.74 5.84
p6 - Calls to Premium Rate Services 29.87 29.87 29.87 5.84
p7 - Calls to Premium Rate Services 71.69 71.69 71.69 5.84
p8 - Calls to Premium Rate Services 89.62 89.62 89.62 5.84
p9 - Calls to Premium Rate Services 11.95 11.95 11.95 5.84
p10 - Calls to Premium Rate Services 41.82 41.82 41.82 5.84
p11 - Calls to Premium Rate Services 155.34 155.34 155.34 5.84
p12 - Calls to Premium Rate Services 17.92 17.92 17.92 5.84
p13 - Calls to Premium Rate Services 23.90 23.90 23.90 5.84
p14 - Calls to Premium Rate Services 35.85 35.85 35.85 5.84
p15 - Calls to Premium Rate Services 47.79 47.79 47.79 5.84
p16 - Calls to Premium Rate Services 53.77 53.77 53.77 5.84
p17 - Calls to Premium Rate Services 65.72 65.72 65.72 5.84
p18 - Calls to Premium Rate Services 77.67 77.67 77.67 5.84
p19 - Calls to Premium Rate Services 83.64 83.64 83.64 5.84
p20 - Calls to Premium Rate Services 95.59 95.59 95.59 5.84
p21 - Calls to Premium Rate Services 101.57 101.57 101.57 5.84
p22 - Calls to Premium Rate Services 107.54 107.54 107.54 5.84
ø Pricing Information Corporate Fixed Voice – October 2010
18

UK Minor Calls continued
Calls charged by time duration
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum
Charge
p26 - Calls to Premium Rate Services 142.98 142.98 142.98 5.84
p27 - Calls to Premium Rate Services 5.97 5.97 5.97 5.84
p28 - Calls to Premium Rate Services 44.80 29.86 14.92 5.84
p29 - Calls to Premium Rate Services 33.46 16.73 16.73 5.90
p30 - Calls to Premium Rate Services 65.72 41.82 41.82 5.90
p31 - Calls to Premium Rate Services 15.53 15.53 15.53 5.90
p32 - Calls to Premium Rate Services 21.51 21.51 21.51 5.90
p33 - Calls to Premium Rate Services 149.36 149.36 149.36 5.90
p34 - Calls to Premium Rate Services 71.60 71.69 71.69 71.69
p35 - Calls to Premium Rate Services 59.67 59.74 59.74 59.74
p36 - Calls to Premium Rate Services 53.77 53.77 53.77 53.77
p37 - Calls to Premium Rate Services 9.45 4.72 1.78 5.90
p38 - Calls to Premium Rate Services 7.17 7.17 7.17 5.90
p39 - Calls to Premium Rate Services 8.36 8.36 8.36 5.90
p40 - Calls to Premium Rate Services 9.56 9.56 9.56 5.90
p41 - Calls to Premium Rate Services 10.75 10.75 10.75 5.90
p42 - Calls to Premium Rate Services 12.31 12.31 12.31 12.36
p43 - Calls to Premium Rate Services 179.22 179.22 179.22 179.29
p44 - Calls to Premium Rate Services 199.50 199.50 199.50 199.50
r - Calls to Pagers and Voice Messaging Services 9.45 4.72 3.52 3.71
INMARSAT B-Sat 453.49 453.49 453.49 210.60
INMARSAT - B HSD Duplex (0087x3914) 1134.43 1134.43 1134.43 210.60
IMMARSAT M-Sat 471.74 471.74 471.74 210.60
M4 High Speed Data 842.40 842.40 842.40 210.60
Mobiq (0087x76) 308.88 308.88 308.88 210.60
Skyphone (0087x5) 680.94 680.94 680.94 210.60
Emsat (0088213) 259.74 259.74 259.74 210.60
Thuraya_Iridium (0088167/0088216) 421.20 421.20 421.20 210.60
Iridium (code 00 8816/7) 421.20 421.20 421.20 210.60
ø Pricing Information Corporate Fixed Voice – October 2010
19

UK Minor Calls continued
Calls charged by time duration
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after
6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum
Charge
Navitas Telecom Marine Satellite System 107.41 107.41 107.41 210.60
NO Fee Not applicable Not applicable Not applicable Not applicable
Operator Access Not applicable Not applicable Not applicable Not applicable
ø Pricing Information Corporate Fixed Voice – October 2010
20

UK Minor Calls continued
Fixed Fee Calls
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Pence per minute (ex VAT)
Minimum
Charge
Timeline 35.80 Not applicable Not applicable Not applicable 35.80
ff0 - Calls to Premium Rate Services 12.07 Not applicable Not applicable Not applicable 12.07
ff1 - Calls to Premium Rate Services 29.48 Not applicable Not applicable Not applicable 29.48
ff2 - Calls to Premium Rate Services 58.97 Not applicable Not applicable Not applicable 58.97
ff3 - Calls to Paging Services 29.91 Not applicable Not applicable Not applicable 29.91
ff6 - Calls to Premium Rate Services 35.94 Not applicable Not applicable Not applicable 35.94
ff8 - Calls to Paging Services 22.18 Not applicable Not applicable Not applicable 22.18
ff9 - Calls to Paging Services 50.82 Not applicable Not applicable Not applicable 50.82
ff10 - Calls to Paging Services 30.47 Not applicable Not applicable Not applicable 30.47
ff11 - Calls to Premium Rate Services 71.74 Not applicable Not applicable Not applicable 71.74
ff12 - Calls to Premium Rate Services 89.72 Not applicable Not applicable Not applicable 89.72
ff13 - Calls to Premium Rate Services 119.62 Not applicable Not applicable Not applicable 119.62
ff14 - Calls to Premium Rate Services 107.55 Not applicable Not applicable Not applicable 107.55
ff15 - Calls to Specialised Services 7.16 Not applicable Not applicable Not applicable 7.16
ff16 - Calls to Premium Rate Services 17.83 Not applicable Not applicable Not applicable 17.83
ff17 - Calls to Premium Rate Services 23.87 Not applicable Not applicable Not applicable 23.87
ff18 - Calls to Premium Rate Services 41.70 Not applicable Not applicable Not applicable 41.70
ff19 - Calls to Premium Rate Services 47.74 Not applicable Not applicable Not applicable 47.74
ff20 - Calls to Premium Rate Services 53.63 Not applicable Not applicable Not applicable 53.63
ff21 - Calls to Premium Rate Services 153.24 Not applicable Not applicable Not applicable 153.24
ff24 - Calls to Premium Rate Services 95.61 Not applicable Not applicable Not applicable 95.61
ff25 - Calls to Premium Rate Services 143.49 Not applicable Not applicable Not applicable 143.49
ff26 - Calls to Premium Rate Services 149.39 Not applicable Not applicable Not applicable 149.39
ff27- Calls to Premium Rate Services 155.42 Not applicable Not applicable Not applicable 155.42
ff28 - Calls to Specialised Services 11.93 Not applicable Not applicable Not applicable 11.93
ff29 - Calls to Specialised Services 5.90 Not applicable Not applicable Not applicable 5.90
ff30 - Calls to Premium Rate Services 77.64 Not applicable Not applicable Not applicable 77.64
ff31 - Calls to 101 "Non Emergency 11.93 Not applicable Not applicable Not applicable 11.93
Services"
ff32 - Calls to Premium Rate Services 101.51 Not applicable Not applicable Not applicable 101.51
ø Pricing Information Corporate Fixed Voice – October 2010
21

UK Minor Calls continued
Dialled Direct, Fixed Fee and per minute charge
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Pence per minute (ex VAT)
Minimum
Charge
mm1 - Calls to Multimedia Services 17.92 5.97 5.97 5.97 17.92
mm2 - Calls to Multimedia Services 29.87 4.72 1.77 1.19 29.87
mm3 - Calls to Multimedia Services 59.74 4.72 1.77 1.19 59.74
mm4 - Calls to Multimedia Services 17.97 4.72 1.77 1.19 17.97
mm5 - Calls to Multimedia Services 23.87 4.72 1.77 1.19 23.87
mm6 - Calls to Multimedia Services 29.91 4.78 4.78 4.78 29.91
mm7 - Calls to Multimedia Services 29.91 5.91 2.98 2.39 29.91
Note 1
Billing for standard calls is per second rounded down to the nearest tenth of a penny, if the cost of call is less than 0.1p, we will
round down to zero pence.
General Note
Where prices appear in the minimum charge columns as well as the pence per minute columns then both apply for the call duration.
Some calls such as DQ and premium rate do have fixed rate charging with a minimum price.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
22

UK Directory Enquiry Calls
Calls charged by time duration
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Pence per minute (ex VAT)
Minimum
Charge
dq1 28.09 28.09 28.09 see note 1
dq2 39.32 39.32 39.32 see note 1
dq3 44.94 44.94 44.94 see note 1
dq4 50.55 50.55 50.55 see note 1
dq5 56.17 56.17 56.17 see note 1
dq6 61.79 61.79 61.79 see note 1
dq7 78.64 78.64 78.64 see note 1
dq8 89.87 89.87 89.87 see note 1
dq9 112.34 112.34 112.34 see note 1
dq10 134.81 134.81 134.81 see note 1
dq11 140.43 140.43 140.43 see note 1
dq12 168.51 168.51 168.51 see note 1
dq13 179.74 179.74 179.74 see note 1
dq39 84.26 84.26 84.26 see note 1
dq43 22.47 22.47 22.47 see note 1
dq61 83.13 83.13 83.13 see note 1
dq89 67.40 67.40 67.40 see note 1
dq101 0.00 0.00 0.00 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
23

UK Directory Enquiry Calls continued
Fixed fee calls
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Pence per minute (ex VAT)
Minimum
Charge
dq14 30.23 Not applicable Not applicable Not applicable 30.23
dq15 33.66 Not applicable Not applicable Not applicable 33.66
dq16 39.20 Not applicable Not applicable Not applicable 39.20
dq17 44.88 Not applicable Not applicable Not applicable 44.88
dq18 157.21 Not applicable Not applicable Not applicable 157.21
dq19 168.43 Not applicable Not applicable Not applicable 168.43
dq20 169.62 Not applicable Not applicable Not applicable 169.62
dq21 190.87 Not applicable Not applicable Not applicable 190.87
dq22 224.66 Not applicable Not applicable Not applicable 224.66
dq50 35.64 Not applicable Not applicable Not applicable 35.64
dq57 26.40 Not applicable Not applicable Not applicable 26.40
dq58 212.52 Not applicable Not applicable Not applicable 212.52
dq59 219.12 Not applicable Not applicable Not applicable 219.12
dq62 179.78 Not applicable Not applicable Not applicable 179.78
dq66 32.60 Not applicable Not applicable Not applicable 32.60
dq79 50.56 Not applicable Not applicable Not applicable 50.56
dq88 112.33 Not applicable Not applicable Not applicable 112.33
dq99 67.45 Not applicable Not applicable Not applicable 67.45
dq110 45.94 Not applicable Not applicable Not applicable 45.94
dq117 59.81 Not applicable Not applicable Not applicable 59.81
dq118 116.33 Not applicable Not applicable Not applicable 116.33
ø Pricing Information Corporate Fixed Voice – October 2010
24

UK Directory Enquiry Calls continued
Calls Charged by Fixed Fee and Timed Duration (and where the fixed fee and the duration charge apply
from the start of the call)
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Minimum
Charge
Pence per minute (ex VAT)
dq23 22.44 44.94 44.94 44.94 22.44
dq24 22.44 140.43 140.43 140.43 22.44
dq25 27.98 22.47 22.47 22.47 27.98
dq26 27.98 33.70 33.70 33.70 27.98
dq27 39.20 11.23 11.23 11.23 39.20
dq28 55.04 10.11 10.11 10.11 55.04
dq29 112.33 67.40 67.40 67.40 112.33
dq30 168.43 33.70 33.70 33.70 168.43
dq36 13.99 16.85 16.85 16.85 13.99
dq37 27.98 20.22 20.22 20.22 27.98
dq38 111.14 66.28 66.28 66.28 111.14
dq41 44.88 89.87 89.87 89.87 44.88
dq42 66.26 8.99 8.99 8.99 66.26
dq44 33.66 33.70 33.70 33.70 33.66
dq45 39.34 5.62 5.62 5.62 39.34
dq46 43.82 10.11 10.11 10.11 43.82
dq47 56.10 89.87 89.87 89.87 56.10
dq52 32.60 32.58 32.58 32.58 32.60
dq53 43.82 21.35 21.35 21.35 43.82
dq54 33.66 5.62 5.62 5.62 33.66
dq56 32.60 10.11 10.11 10.11 32.60
dq60 22.44 22.47 22.47 22.47 22.44
dq64 44.88 16.85 16.85 16.85 44.88
dq65 224.80 11.23 11.23 11.23 224.80
dq68 55.04 15.73 15.73 15.73 55.04
ø Pricing Information Corporate Fixed Voice – October 2010
25

UK Directory Enquiry Calls continued
Calls Charged by Fixed Fee and Timed Duration (and where the fixed fee and the duration charge apply
from the start of the call)
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Minimum
Charge
Pence per minute (ex VAT)
dq69 168.43 84.26 84.26 84.26 168.43
dq70 44.88 25.84 25.84 25.84 44.88
dq71 44.88 15.73 15.73 15.73 44.88
dq72 66.26 15.73 15.73 15.73 66.26
dq73 66.26 25.84 25.84 25.84 66.26
dq74 66.26 21.35 21.35 21.35 66.26
dq75 55.04 26.96 26.96 26.96 55.04
dq76 note 2 84.22 168.51 168.51 168.51 84.22
dq77 66.26 30.33 30.33 30.33 66.26
dq78 66.26 34.83 34.83 34.83 66.26
dq80 50.56 11.23 11.23 11.23 50.56
dq81 50.56 13.48 13.48 13.48 50.56
dq82 50.56 33.70 33.70 33.70 50.56
dq83 89.76 89.87 89.87 89.87 89.76
dq84 77.48 15.73 15.73 15.73 77.48
dq85 168.43 134.81 134.81 134.81 168.43
dq86 77.48 21.34 21.34 21.34 77.48
dq87 note 2 26.93 47.18 47.18 47.18 26.93
dq90 26.93 47.18 47.18 47.18 26.93
dq91 88.70 15.72 15.72 15.72 88.70
dq92 88.70 21.34 21.34 21.34 88.70
dq93 77.48 28.09 28.09 28.09 77.48
dq94 88.70 28.09 28.09 28.09 88.70
dq95 32.60 55.05 55.05 55.05 32.60
dq96 66.26 44.94 44.94 44.94 66.26
ø Pricing Information Corporate Fixed Voice – October 2010
26

UK Directory Enquiry Calls continued
Calls Charged by Fixed Fee and Timed Duration (and where the fixed fee and the duration charge apply
from the start of the call)
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Minimum
Charge
Pence per minute (ex VAT)
dq97 note 2 56.23 308.76 308.76 308.76 56.23
dq98 243.28 298.44 298.44 298.44 243.28
dq 100 168.43 202.21 202.21 202.21 168.43
dq103 note 2 25.74 71.90 71.90 71.90 25.74
dq104 52.80 77.51 77.51 77.51 52.80
dq 105 77.48 32.58 32.58 32.58 77.48
dq 106 note 2 45.94 113.64 113.64 113.64 45.94
dq 107 99.79 113.64 113.64 113.64 99.79
dq 108 113.65 56.24 56.24 56.24 113.65
dq109 90.68 33.29 33.29 33.29 90.68
dq111 206.58 206.61 206.61 206.61 206.58
dq112 39.3192 95.436 39.3192 39.3192 39.3192
dq113 111.2172 44.88 111.2172 111.2172 111.2172
dq114 223.608 202.210 202.210 202.210 223.608
dq115 144.94 43.81 43.81 43.81 43.81
dq116 56.23 111.22 111.22 111.22 111.22
ø Pricing Information Corporate Fixed Voice – October 2010
27

UK Directory Enquiry Calls continued
Calls Charged by Fixed Fee and Timed Duration (where the fixed fee is the charge for the first 60 seconds of
the call, or part thereof, and the duration charge applies following the first 60 seconds)
Call type
Fixed Fee
Price per call
(ex VAT)
Daytime
Mon-Fri
8am-6pm
ø RRP
Evening &
night-time
Mon-Fri
before 8am
& after 6pm
Weekend All
Day Sat &
Sun
Minimum
Charge
Pence per minute (ex VAT)
dq31 39.20 11.23 11.23 11.23 39.20
dq32 43.69 10.11 10.11 10.11 43.69
dq33 55.04 22.47 22.47 22.47 55.04
dq34 56.10 11.23 11.23 11.23 56.10
dq35 67.32 11.23 11.23 11.23 67.32
dq40 22.44 22.47 22.47 22.47 22.44
dq51 168.56 168.51 168.51 168.51 168.56
dq48 56.10 22.47 22.47 22.47 56.10
dq49 56.10 56.17 56.17 56.17 56.10
dq55 21.38 21.34 21.34 21.34 21.38
dq67 44.88 44.94 44.94 44.94 44.88
dq102 42.55 42.55 42.55 42.55 42.55
Note 1
Billing for standard calls is per second rounded down to the nearest tenth of a penny, if the cost of call is less than 0.1p, we will
round down to zero pence.
Note 2
The duration based charge rate for this charge band applies to each minute of duration or part thereof.
General Note
Where prices appear in the minimum charge columns as well as the pence per minute columns then both apply for the call duration.
Some calls such as DQ and premium rate do have fixed rate charging with a minimum price.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
28

International calls from the UK
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
AFGHANISTAN FIXED 32.41 32.41 32.41 see note 1
AFGHANISTAN MOBILE 32.88 32.88 32.88 see note 1
ALASKA FIXED 5.04 5.04 5.04 see note 1
ALASKA MOBILE 5.04 5.04 5.04 see note 1
ALBANIA FIXED 14.85 14.85 14.85 see note 1
ALBANIA MOBILE 33.65 33.65 33.65 see note 1
ALGERIA FIXED 15.92 15.92 15.92 see note 1
ALGERIA MOBILE 19.85 19.85 19.85 see note 1
AMERICAN SAMOA FIXED 12.96 12.96 12.96 see note 1
AMERICAN SAMOA MOBILE 12.96 12.96 12.96 see note 1
ANDORRA FIXED 4.47 4.47 4.47 see note 1
ANDORRA MOBILE 31.86 31.86 31.86 see note 1
ANGOLA FIXED 17.11 17.11 17.11 see note 1
ANGOLA MOBILE 25.42 25.42 25.42 see note 1
ANGUILLA FIXED 28.85 28.85 28.85 see note 1
ANGUILLA MOBILE 30.31 30.31 30.31 see note 1
ANTIGUA AND BARBUDA FIXED 15.62 15.62 15.62 see note 1
ANTIGUA AND BARBUDA MOBILE 14.33 14.33 14.33 see note 1
ARGENTINA FIXED 1.19 1.19 1.19 see note 1
ARGENTINA MOBILE 28.48 28.48 28.48 see note 1
ARMENIA FIXED 7.85 7.85 7.85 see note 1
ARMENIA MOBILE 28.77 28.77 28.77 see note 1
ARUBA FIXED 13.59 13.59 13.59 see note 1
ARUBA MOBILE 28.11 28.11 28.11 see note 1
ASCENSION FIXED 60.98 60.98 60.98 see note 1
ASCENSION MOBILE 53.44 53.44 53.44 see note 1
AUSTRALIA FIXED 2.04 2.04 2.04 see note 1
AUSTRALIA MOBILE 23.52 23.52 23.52 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
29

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
AUSTRALIA SATELLITE MOBILE 192.00 192.00 192.00 see note 1
ANTARCTICA FIXED 136.65 136.65 136.65 see note 1
ANTARCTICA MOBILE 136.65 136.65 136.65 see note 1
AUSTRIA FIXED 1.65 1.65 1.65 see note 1
AUSTRIA MOBILE 22.88 22.88 22.88 see note 1
AUSTRIA PREMIUM 31.20 31.20 31.20 see note 1
AZERBAIJAN FIXED 15.15 15.15 15.15 see note 1
AZERBAIJAN MOBILE 25.37 25.37 25.37 see note 1
AZORES FIXED 2.70 2.70 2.70 see note 1
AZORES MOBILE 20.88 20.88 20.88 see note 1
BAHAMAS FIXED 3.42 3.42 3.42 see note 1
BAHAMAS MOBILE 3.42 3.42 3.42 see note 1
BAHRAIN FIXED 9.02 9.02 9.02 see note 1
BAHRAIN MOBILE 11.72 11.72 11.72 see note 1
BANGLADESH FIXED 11.26 11.26 11.26 see note 1
BANGLADESH MOBILE 7.39 7.39 7.39 see note 1
BARBADOS FIXED 14.56 14.56 14.56 see note 1
BARBADOS MOBILE 27.22 27.22 27.22 see note 1
BELARUS FIXED 28.30 28.30 28.30 see note 1
BELARUS MOBILE 31.49 31.49 31.49 see note 1
BELGIUM FIXED 1.36 1.36 1.36 see note 1
BELGIUM MOBILE 19.45 19.45 19.45 see note 1
BELIZE FIXED 30.24 30.24 30.24 see note 1
BELIZE MOBILE 28.05 28.05 28.05 see note 1
BENIN FIXED 18.05 18.05 18.05 see note 1
BENIN MOBILE 18.71 18.71 18.71 see note 1
BERMUDA FIXED 5.78 5.78 5.78 see note 1
BERMUDA MOBILE 5.78 5.78 5.78 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
30

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
BHUTAN FIXED 12.86 12.86 12.86 see note 1
BHUTAN MOBILE 19.09 19.09 19.09 see note 1
BOLIVIA FIXED 13.56 13.56 13.56 see note 1
BOLIVIA MOBILE 14.24 14.24 14.24 see note 1
BOSNIA FIXED 18.33 18.33 18.33 see note 1
BOSNIA MOBILE 37.30 37.30 37.30 see note 1
BOTSWANA FIXED 7.72 7.72 7.72 see note 1
BOTSWANA MOBILE 21.52 21.52 21.52 see note 1
BRAZIL FIXED 5.97 5.97 5.97 see note 1
BRAZIL MOBILE 29.90 29.90 29.90 see note 1
BRUNEI DARUSSALAM FIXED 4.10 4.10 4.10 see note 1
BRUNEI DARUSSALAM MOBILE 4.57 4.57 4.57 see note 1
BULGARIA FIXED 6.39 6.39 6.39 see note 1
BULGARIA MOBILE 48.26 48.26 48.26 see note 1
BURKINA FASO FIXED 26.58 26.58 26.58 see note 1
BURKINA FASO MOBILE 34.43 34.43 34.43 see note 1
BURUNDI FIXED 6.41 6.41 6.41 see note 1
BURUNDI MOBILE 19.98 19.98 19.98 see note 1
CAMBODIA FIXED 20.49 20.49 20.49 see note 1
CAMBODIA MOBILE 20.49 20.49 20.49 see note 1
CAMEROON FIXED 19.14 19.14 19.14 see note 1
CAMEROON MOBILE 25.58 25.58 25.58 see note 1
CANADA FIXED 0.76 0.76 0.76 see note 1
CANADA MOBILE 0.76 0.76 0.76 see note 1
CANARY ISLANDS FIXED 1.37 1.37 1.37 see note 1
CANARY ISLANDS MOBILE 20.63 20.63 20.63 see note 1
CAPE VERDE FIXED 33.99 33.99 33.99 see note 1
CAPE VERDE MOBILE 33.99 33.99 33.99 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
31

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
CAYMAN ISLANDS FIXED 11.57 11.57 11.57 see note 1
CAYMAN ISLANDS MOBILE 22.27 22.27 22.27 see note 1
CENTRAL AFRICAN REP FIXED 29.23 29.23 29.23 see note 1
CENTRAL AFRICAN REP MOBILE 29.23 29.23 29.23 see note 1
CHAD FIXED 21.49 21.49 21.49 see note 1
CHAD MOBILE 21.37 21.37 21.37 see note 1
CHATHAM ISLANDS FIXED 2.08 2.08 2.08 see note 1
CHATHAM ISLANDS MOBILE 36.41 36.41 36.41 see note 1
CHILE FIXED 3.23 3.23 3.23 see note 1
CHILE MOBILE 27.59 27.59 27.59 see note 1
CHINA FIXED 1.07 1.07 1.07 see note 1
CHINA MOBILE 1.07 1.07 1.07 see note 1
CHRISTMAS ISLANDS FIXED 2.77 2.77 2.77 see note 1
CHRISTMAS ISLANDS MOBILE 2.77 2.77 2.77 see note 1
COCOS ISLANDS FIXED 2.71 2.71 2.71 see note 1
COCOS ISLANDS MOBILE 2.14 2.14 2.14 see note 1
COLOMBIA FIXED 2.83 2.83 2.83 see note 1
COLOMBIA MOBILE 12.19 12.19 12.19 see note 1
COMOROS FIXED 55.71 55.71 55.71 see note 1
COMOROS MOBILE 48.60 48.60 48.60 see note 1
CONGO FIXED 16.85 16.85 16.85 see note 1
CONGO MOBILE 35.01 35.01 35.01 see note 1
CONGO DEM FIXED 30.48 30.48 30.48 see note 1
CONGO DEM MOBILE 30.48 30.48 30.48 see note 1
COOK ISLANDS FIXED 81.62 81.62 81.62 see note 1
COOK ISLANDS MOBILE 74.12 74.12 74.12 see note 1
COSTA RICA FIXED 5.45 5.45 5.45 see note 1
COSTA RICA MOBILE 9.86 9.86 9.86 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
32

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
COTE DIVOIRE FIXED 20.81 20.81 20.81 see note 1
COTE DIVOIRE MOBILE 25.18 25.18 25.18 see note 1
CROATIA FIXED 4.00 4.00 4.00 see note 1
CROATIA MOBILE 27.54 27.54 27.54 see note 1
CUBA FIXED 95.74 95.74 95.74 see note 1
CUBA MOBILE 95.88 95.88 95.88 see note 1
CYPRUS FIXED 2.33 2.33 2.33 see note 1
CYPRUS MOBILE 4.29 4.29 4.29 see note 1
CZECH REPUBLIC FIXED 1.70 1.70 1.70 see note 1
CZECH REPUBLIC MOBILE 22.93 22.93 22.93 see note 1
DENMARK FIXED 1.18 1.18 1.18 see note 1
DENMARK MOBILE 22.68 22.68 22.68 see note 1
DIEGO GARCIA FIXED 116.09 116.09 116.09 see note 1
DIEGO GARCIA MOBILE 116.09 116.09 116.09 see note 1
DJIBOUTI FIXED 44.84 44.84 44.84 see note 1
DJIBOUTI MOBILE 43.93 43.93 43.93 see note 1
DOMINICA FIXED 14.80 14.80 14.80 see note 1
DOMINICA MOBILE 28.36 28.36 28.36 see note 1
DOMINICAN REPUBLIC FIXED 8.01 8.01 8.01 see note 1
DOMINICAN REPUBLIC MOBILE 13.82 13.82 13.82 see note 1
EAST TIMOR FIXED 168.82 168.82 168.82 see note 1
EAST TIMOR MOBILE 177.06 177.06 177.06 see note 1
EASTER ISLAND FIXED 2.08 2.08 2.08 see note 1
EASTER ISLAND MOBILE 36.41 36.41 36.41 see note 1
ECUADOR FIXED 26.63 26.63 26.63 see note 1
ECUADOR MOBILE 26.03 26.03 26.03 see note 1
EGYPT FIXED 12.84 12.84 12.84 see note 1
EGYPT MOBILE 14.02 14.02 14.02 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
33

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
EL SALVADOR FIXED 22.33 22.33 22.33 see note 1
EL SALVADOR MOBILE 23.13 23.13 23.13 see note 1
EQUATORIAL GUINEA FIXED 27.35 27.35 27.35 see note 1
EQUATORIAL GUINEA MOBILE 27.35 27.35 27.35 see note 1
ERITREA FIXED 31.66 31.66 31.66 see note 1
ERITREA MOBILE 31.66 31.66 31.66 see note 1
ESTONIA FIXED 2.65 2.65 2.65 see note 1
ESTONIA MOBILE 38.78 38.78 38.78 see note 1
ETHIOPIA FIXED 28.24 28.24 28.24 see note 1
ETHIOPIA MOBILE 32.46 32.46 32.46 see note 1
FAEROE ISLANDS FIXED 30.85 30.85 30.85 see note 1
FAEROE ISLANDS MOBILE 22.41 22.41 22.41 see note 1
FALKLAND ISLANDS FIXED 59.33 59.33 59.33 see note 1
FALKLAND ISLANDS MOBILE 55.14 55.14 55.14 see note 1
FIJI FIXED 38.70 38.70 38.70 see note 1
FIJI MOBILE 37.53 37.53 37.53 see note 1
FINLAND FIXED 4.50 4.50 4.50 see note 1
FINLAND MOBILE 17.35 17.35 17.35 see note 1
FRANCE FIXED 1.01 1.01 1.01 see note 1
FRANCE MOBILE 12.49 12.49 12.49 see note 1
FRENCH GUIANA FIXED 13.28 13.28 13.28 see note 1
FRENCH GUIANA MOBILE 49.74 49.74 49.74 see note 1
FRENCH POLYNESIA FIXED 28.31 28.31 28.31 see note 1
FRENCH POLYNESIA MOBILE 27.04 27.04 27.04 see note 1
GABON FIXED 16.70 16.70 16.70 see note 1
GABON MOBILE 23.90 23.90 23.90 see note 1
GAMBIA FIXED 38.97 38.97 38.97 see note 1
GAMBIA MOBILE 38.97 38.97 38.97 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
34

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
GEORGIA FIXED 6.41 6.41 6.41 see note 1
GEORGIA MOBILE 18.01 18.01 18.01 see note 1
GERMANY FIXED 0.92 0.92 0.92 see note 1
GERMANY MOBILE 14.85 14.85 14.85 see note 1
GHANA FIXED 9.26 9.26 9.26 see note 1
GHANA MOBILE 22.60 22.60 22.60 see note 1
GIBRALTAR FIXED 3.17 3.17 3.17 see note 1
GIBRALTAR MOBILE 33.81 33.81 33.81 see note 1
GREECE FIXED 1.06 1.06 1.06 see note 1
GREECE MOBILE 24.44 24.44 24.44 see note 1
GREENLAND FIXED 55.93 55.93 55.93 see note 1
GREENLAND MOBILE 63.20 63.20 63.20 see note 1
GRENADA FIXED 14.37 14.37 14.37 see note 1
GRENADA MOBILE 26.92 26.92 26.92 see note 1
GUADELOUPE FIXED 6.41 6.41 6.41 see note 1
GUADELOUPE MOBILE 41.87 41.87 41.87 see note 1
GUAM FIXED 7.23 7.23 7.23 see note 1
GUAM MOBILE 6.63 6.63 6.63 see note 1
GUATEMALA FIXED 15.79 15.79 15.79 see note 1
GUATEMALA MOBILE 20.50 20.50 20.50 see note 1
GUINEA FIXED 21.12 21.12 21.12 see note 1
GUINEA MOBILE 22.23 22.23 22.23 see note 1
GUINEA-BISSAU FIXED 80.79 80.79 80.79 see note 1
GUINEA-BISSAU MOBILE 73.91 73.91 73.91 see note 1
GUYANA FIXED 36.31 36.31 36.31 see note 1
GUYANA MOBILE 32.41 32.41 32.41 see note 1
HAITI FIXED 34.90 34.90 34.90 see note 1
HAITI MOBILE 34.90 34.90 34.90 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
35

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
HAWAII FIXED 1.19 1.19 1.19 see note 1
HAWAII MOBILE 1.19 1.19 1.19 see note 1
HONDURAS FIXED 34.77 34.77 34.77 see note 1
HONDURAS MOBILE 35.18 35.18 35.18 see note 1
HONG KONG FIXED 1.70 1.70 1.70 see note 1
HONG KONG MOBILE 1.38 1.38 1.38 see note 1
HUNGARY FIXED 2.25 2.25 2.25 see note 1
HUNGARY MOBILE 27.29 27.29 27.29 see note 1
ICELAND FIXED 1.19 1.19 1.19 see note 1
ICELAND MOBILE 17.88 17.88 17.88 see note 1
INDIA FIXED 6.37 6.37 6.37 see note 1
INDIA MOBILE 6.37 6.37 6.37 see note 1
INDONESIA FIXED 10.77 10.77 10.77 see note 1
INDONESIA MOBILE 9.82 9.82 9.82 see note 1
IRAN FIXED 14.31 14.31 14.31 see note 1
IRAN MOBILE 28.54 28.54 28.54 see note 1
IRAQ FIXED 13.81 13.81 13.81 see note 1
IRAQ MOBILE 16.38 16.38 16.38 see note 1
IRELAND FIXED 0.79 0.79 0.79 see note 1
IRELAND MOBILE 15.61 15.61 15.61 see note 1
ISRAEL FIXED 1.66 1.66 1.66 see note 1
ISRAEL MOBILE 12.12 12.12 12.12 see note 1
ITALY FIXED 0.83 0.83 0.83 see note 1
ITALY MOBILE 17.90 17.90 17.90 see note 1
JAMAICA FIXED 11.63 11.63 11.63 see note 1
JAMAICA MOBILE 27.14 27.14 27.14 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
36

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
JAPAN FIXED 0.93 0.93 0.93 see note 1
JAPAN MOBILE 10.47 10.47 10.47 see note 1
JORDAN FIXED 12.82 12.82 12.82 see note 1
JORDAN MOBILE 17.10 17.10 17.10 see note 1
KAZAKHSTAN FIXED 12.32 12.32 12.32 see note 1
KAZAKHSTAN MOBILE 31.13 31.13 31.13 see note 1
KENYA FIXED 11.62 11.62 11.62 see note 1
KENYA MOBILE 23.37 23.37 23.37 see note 1
KHABAROVSKA FIXED 85.80 85.80 85.80 see note 1
KHABAROVSKA MOBILE 85.80 85.80 85.80 see note 1
KIRIBATI FIXED 67.90 67.90 67.90 see note 1
KIRIBATI MOBILE 67.90 67.90 67.90 see note 1
KOREA NORTH FIXED 100.51 100.51 100.51 see note 1
KOREA NORTH MOBILE 72.12 72.12 72.12 see note 1
KOREA SOUTH FIXED 1.77 1.77 1.77 see note 1
KOREA SOUTH MOBILE 4.03 4.03 4.03 see note 1
KUWAIT FIXED 12.06 12.06 12.06 see note 1
KUWAIT MOBILE 23.94 23.94 23.94 see note 1
KYRGYZSTAN FIXED 10.94 10.94 10.94 see note 1
KYRGYZSTAN MOBILE 19.45 19.45 19.45 see note 1
LAOS FIXED 10.63 10.63 10.63 see note 1
LAOS MOBILE 10.63 10.63 10.63 see note 1
LATVIA FIXED 5.84 5.84 5.84 see note 1
LATVIA MOBILE 21.29 21.29 21.29 see note 1
LEBANON FIXED 26.68 26.68 26.68 see note 1
LEBANON MOBILE 37.80 37.80 37.80 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
37

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
LESOTHO FIXED 22.86 22.86 22.86 see note 1
LESOTHO MOBILE 30.04 30.04 30.04 see note 1
LIBERIA FIXED 19.24 19.24 19.24 see note 1
LIBERIA MOBILE 24.84 24.84 24.84 see note 1
LIBYA FIXED 26.77 26.77 26.77 see note 1
LIBYA MOBILE 31.51 31.51 31.51 see note 1
LIECHTENSTEIN FIXED 7.66 7.66 7.66 see note 1
LIECHTENSTEIN MOBILE 68.85 68.85 68.85 see note 1
LITHUANIA FIXED 7.07 7.07 7.07 see note 1
LITHUANIA MOBILE 22.75 22.75 22.75 see note 1
LUXEMBOURG FIXED 1.06 1.06 1.06 see note 1
LUXEMBOURG MOBILE 19.15 19.15 19.15 see note 1
MACAO FIXED 10.21 10.21 10.21 see note 1
MACAO MOBILE 9.86 9.86 9.86 see note 1
MACEDONIA FIXED 12.82 12.82 12.82 see note 1
MACEDONIA MOBILE 36.04 36.04 36.04 see note 1
MADAGASCAR FIXED 27.04 27.04 27.04 see note 1
MADAGASCAR MOBILE 27.88 27.88 27.88 see note 1
MADEIRA FIXED 1.37 1.37 1.37 see note 1
MADEIRA MOBILE 20.63 20.63 20.63 see note 1
MALAWI FIXED 10.48 10.48 10.48 see note 1
MALAWI MOBILE 13.24 13.24 13.24 see note 1
MALAYSIA FIXED 1.14 1.14 1.14 see note 1
MALAYSIA MOBILE 4.99 4.99 4.99 see note 1
MALDIVES FIXED 14.35 14.35 14.35 see note 1
MALDIVES MOBILE 27.22 27.22 27.22 see note 1
MALI FIXED 16.88 16.88 16.88 see note 1
MALI MOBILE 28.13 28.13 28.13 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
38

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
MALTA FIXED 9.95 9.95 9.95 see note 1
MALTA MOBILE 33.71 33.71 33.71 see note 1
MARSHALL ISLANDS FIXED 36.51 36.51 36.51 see note 1
MARSHALL ISLANDS MOBILE 41.75 41.75 41.75 see note 1
MARTINIQUE FIXED 9.57 9.57 9.57 see note 1
MARTINIQUE MOBILE 42.77 42.77 42.77 see note 1
MAURITANIA FIXED 18.98 18.98 18.98 see note 1
MAURITANIA MOBILE 27.99 27.99 27.99 see note 1
MAURITIUS FIXED 10.65 10.65 10.65 see note 1
MAURITIUS MOBILE 10.20 10.20 10.20 see note 1
MAYOTTE ISLAND FIXED 21.60 21.60 21.60 see note 1
MAYOTTE ISLAND MOBILE 46.50 46.50 46.50 see note 1
MEXICO FIXED 5.84 5.84 5.84 see note 1
MEXICO MOBILE 41.58 41.58 41.58 see note 1
MICRONESIA FIXED 31.57 31.57 31.57 see note 1
MICRONESIA MOBILE 27.29 27.29 27.29 see note 1
MOLDOVA FIXED 18.03 18.03 18.03 see note 1
MOLDOVA MOBILE 26.46 26.46 26.46 see note 1
MONACO FIXED 4.74 4.74 4.74 see note 1
MONACO MOBILE 35.52 35.52 35.52 see note 1
MONGOLIA FIXED 11.21 11.21 11.21 see note 1
MONGOLIA MOBILE 11.08 11.08 11.08 see note 1
MONTENEGRO FIXED 15.51 15.51 15.51 see note 1
MONTENEGRO MOBILE 34.31 34.31 34.31 see note 1
MONTSERRAT FIXED 16.81 16.81 16.81 see note 1
MONTSERRAT MOBILE 16.81 16.81 16.81 see note 1
MOROCCO FIXED 19.23 19.23 19.23 see note 1
MOROCCO MOBILE 32.66 32.66 32.66 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
39

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
MOZAMBIQUE FIXED 9.59 9.59 9.59 see note 1
MOZAMBIQUE MOBILE 13.55 13.55 13.55 see note 1
MYANMAR FIXED 43.21 43.21 43.21 see note 1
MYANMAR MOBILE 43.21 43.21 43.21 see note 1
NAKHODKA FIXED 85.80 85.80 85.80 see note 1
NAKHODKA MOBILE 85.80 85.80 85.80 see note 1
NAMIBIA FIXED 9.91 9.91 9.91 see note 1
NAMIBIA MOBILE 27.97 27.97 27.97 see note 1
NAURU FIXED 128.84 128.84 128.84 see note 1
NAURU MOBILE 128.84 128.84 128.84 see note 1
NEPAL FIXED 62.95 62.95 62.95 see note 1
NEPAL MOBILE 71.41 71.41 71.41 see note 1
NETHERLANDS ANTILLES FIXED 24.00 24.00 24.00 see note 1
NETHERLANDS ANTILLES MOBILE 24.09 24.09 24.09 see note 1
NETHERLANDS BUSINESS 1.80 1.80 1.80 see note 1
NETHERLANDS FIXED 1.01 1.01 1.01 see note 1
NETHERLANDS MOBILE 16.49 16.49 16.49 see note 1
NEW CALEDONIA FIXED 35.01 35.01 35.01 see note 1
NEW CALEDONIA MOBILE 35.01 35.01 35.01 see note 1
NEW ZEALAND FIXED 2.08 2.08 2.08 see note 1
NEW ZEALAND MOBILE 36.41 36.41 36.41 see note 1
NICARAGUA FIXED 30.91 30.91 30.91 see note 1
NICARAGUA MOBILE 30.91 30.91 30.91 see note 1
NIGER FIXED 19.62 19.62 19.62 see note 1
NIGER MOBILE 18.47 18.47 18.47 see note 1
NIGERIA FIXED 14.06 14.06 14.06 see note 1
NIGERIA MOBILE 20.36 20.36 20.36 see note 1
NIUE FIXED 84.06 84.06 84.06 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
40

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
NIUE MOBILE 84.06 84.06 84.06 see note 1
NORFOLK ISLAND FIXED 117.85 117.85 117.85 see note 1
NORFOLK ISLAND MOBILE 99.76 99.76 99.76 see note 1
NORTHERN MARIANA IS FIXED 8.52 8.52 8.52 see note 1
NORTHERN MARIANA IS MOBILE 8.52 8.52 8.52 see note 1
NORWAY FIXED 1.23 1.23 1.23 see note 1
NORWAY MOBILE 21.59 21.59 21.59 see note 1
OMAN FIXED 19.23 19.23 19.23 see note 1
OMAN MOBILE 23.65 23.65 23.65 see note 1
PAKISTAN FIXED 13.63 13.63 13.63 see note 1
PAKISTAN MOBILE 13.63 13.63 13.63 see note 1
PALAU FIXED 50.38 50.38 50.38 see note 1
PALAU MOBILE 50.38 50.38 50.38 see note 1
PALESTINE FIXED 30.23 30.23 30.23 see note 1
PALESTINE MOBILE 30.23 30.23 30.23 see note 1
PANAMA FIXED 5.67 5.67 5.67 see note 1
PANAMA MOBILE 14.94 14.94 14.94 see note 1
PAPUA NEW GUINEA FIXED 94.77 94.77 94.77 see note 1
PAPUA NEW GUINEA MOBILE 90.89 90.89 90.89 see note 1
PARAGUAY FIXED 7.84 7.84 7.84 see note 1
PARAGUAY MOBILE 23.89 23.89 23.89 see note 1
PERU FIXED 4.85 4.85 4.85 see note 1
PERU MOBILE 28.22 28.22 28.22 see note 1
PHILIPPINES FIXED 17.88 17.88 17.88 see note 1
PHILIPPINES MOBILE 21.56 21.56 21.56 see note 1
POLAND FIXED 1.68 1.68 1.68 see note 1
POLAND MOBILE 17.69 17.69 17.69 see note 1
PORTUGAL FIXED 2.70 2.70 2.70 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
41

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
PORTUGAL MOBILE 20.88 20.88 20.88 see note 1
PUERTO RICO FIXED 3.47 3.47 3.47 see note 1
PUERTO RICO MOBILE 3.47 3.47 3.47 see note 1
QATAR FIXED 19.32 19.32 19.32 see note 1
QATAR MOBILE 24.97 24.97 24.97 see note 1
REUNION FIXED 10.49 10.49 10.49 see note 1
REUNION MOBILE 40.20 40.20 40.20 see note 1
RODRIGUES ISLAND FIXED 48.00 48.00 48.00 see note 1
RODRIGUES ISLAND MOBILE 48.00 48.00 48.00 see note 1
ROMANIA FIXED 7.89 7.89 7.89 see note 1
ROMANIA MOBILE 31.37 31.37 31.37 see note 1
ROSS ISLAND FIXED 2.08 2.08 2.08 see note 1
ROSS ISLAND MOBILE 36.41 36.41 36.41 see note 1
RUSSIA FIXED 4.07 4.07 4.07 see note 1
RUSSIA MOBILE 5.10 5.10 5.10 see note 1
RWANDA FIXED 16.96 16.96 16.96 see note 1
RWANDA MOBILE 16.96 16.96 16.96 see note 1
SAMOA WEST FIXED 36.41 36.41 36.41 see note 1
SAMOA WEST MOBILE 53.52 53.52 53.52 see note 1
SAN MARINO FIXED 2.83 2.83 2.83 see note 1
SAN MARINO MOBILE 2.74 2.74 2.74 see note 1
SAN MARINO PREMIUM 78.00 78.00 78.00 see note 1
SAO TOME AND PRINCIPE FIXED 131.83 131.83 131.83 see note 1
SAO TOME AND PRINCIPE MOBILE 131.83 131.83 131.83 see note 1
SAUDI ARABIA FIXED 18.30 18.30 18.30 see note 1
SAUDI ARABIA MOBILE 21.38 21.38 21.38 see note 1
SENEGAL FIXED 17.20 17.20 17.20 see note 1
SENEGAL MOBILE 27.71 27.71 27.71 see note 1
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International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
SERBIA FIXED 9.01 9.01 9.01 see note 1
SERBIA MOBILE 31.35 31.35 31.35 see note 1
SEYCHELLES FIXED 11.15 11.15 11.15 see note 1
SEYCHELLES MOBILE 11.15 11.15 11.15 see note 1
SIERRA LEONE FIXED 27.39 27.39 27.39 see note 1
SIERRA LEONE MOBILE 33.02 33.02 33.02 see note 1
SINGAPORE FIXED 0.73 0.73 0.73 see note 1
SINGAPORE MOBILE 0.73 0.73 0.73 see note 1
SLOVAKIA FIXED 5.02 5.02 5.02 see note 1
SLOVAKIA MOBILE 24.49 24.49 24.49 see note 1
SLOVENIA FIXED 4.33 4.33 4.33 see note 1
SLOVENIA MOBILE 43.46 43.46 43.46 see note 1
SOLOMON ISLANDS FIXED 124.99 124.99 124.99 see note 1
SOLOMON ISLANDS MOBILE 124.99 124.99 124.99 see note 1
SOMALIA FIXED 66.09 66.09 66.09 see note 1
SOMALIA MOBILE 66.09 66.09 66.09 see note 1
SOUTH AFRICA FIXED 4.38 4.38 4.38 see note 1
SOUTH AFRICA MOBILE 29.67 29.67 29.67 see note 1
SPAIN FIXED 0.98 0.98 0.98 see note 1
SPAIN MOBILE 14.85 14.85 14.85 see note 1
SRI LANKA FIXED 12.48 12.48 12.48 see note 1
SRI LANKA MOBILE 18.70 18.70 18.70 see note 1
ST HELENA FIXED 95.00 95.00 95.00 see note 1
ST HELENA MOBILE 95.00 95.00 95.00 see note 1
ST KITTS AND NEVIS FIXED 13.97 13.97 13.97 see note 1
ST KITTS AND NEVIS MOBILE 29.37 29.37 29.37 see note 1
ST LUCIA FIXED 14.48 14.48 14.48 see note 1
ST LUCIA MOBILE 27.11 27.11 27.11 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
43

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
ST PIERRE AND MIQUELON FIXED 37.56 37.56 37.56 see note 1
ST PIERRE AND MIQUELON MOBILE 40.30 40.30 40.30 see note 1
ST VINCENT FIXED 15.47 15.47 15.47 see note 1
ST VINCENT MOBILE 28.29 28.29 28.29 see note 1
SUDAN FIXED 15.94 15.94 15.94 see note 1
SUDAN MOBILE 15.94 15.94 15.94 see note 1
SURINAME FIXED 29.39 29.39 29.39 see note 1
SURINAME MOBILE 29.39 29.39 29.39 see note 1
SWAZILAND FIXED 7.83 7.83 7.83 see note 1
SWAZILAND MOBILE 16.21 16.21 16.21 see note 1
SWEDEN FIXED 1.01 1.01 1.01 see note 1
SWEDEN MOBILE 15.29 15.29 15.29 see note 1
SWITZERLAND FIXED 1.76 1.76 1.76 see note 1
SWITZERLAND MOBILE 21.84 21.84 21.84 see note 1
SYRIA FIXED 20.44 20.44 20.44 see note 1
SYRIA MOBILE 25.45 25.45 25.45 see note 1
TAIWAN FIXED 1.31 1.31 1.31 see note 1
TAIWAN MOBILE 12.48 12.48 12.48 see note 1
TAJIKISTAN FIXED 14.51 14.51 14.51 see note 1
TAJIKISTAN MOBILE 14.32 14.32 14.32 see note 1
TANZANIA FIXED 14.03 14.03 14.03 see note 1
TANZANIA MOBILE 16.44 16.44 16.44 see note 1
THAILAND FIXED 1.06 1.06 1.06 see note 1
THAILAND MOBILE 12.96 12.96 12.96 see note 1
TOGO FIXED 30.79 30.79 30.79 see note 1
TOGO MOBILE 33.87 33.87 33.87 see note 1
TOKELAU FIXED 106.53 106.53 106.53 see note 1
TOKELAU MOBILE 106.53 106.53 106.53 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
44

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
TONGA FIXED 27.34 27.34 27.34 see note 1
TONGA MOBILE 27.34 27.34 27.34 see note 1
TRINIDAD AND TOBAGO FIXED 10.55 10.55 10.55 see note 1
TRINIDAD AND TOBAGO MOBILE 17.09 17.09 17.09 see note 1
TUNISIA FIXED 20.77 20.77 20.77 see note 1
TUNISIA MOBILE 37.14 37.14 37.14 see note 1
TURKEY FIXED 4.01 4.01 4.01 see note 1
TURKEY MOBILE 12.98 12.98 12.98 see note 1
TURKMENISTAN FIXED 15.79 15.79 15.79 see note 1
TURKMENISTAN MOBILE 14.85 14.85 14.85 see note 1
TURKS AND CAICOS IS FIXED 14.83 14.83 14.83 see note 1
TURKS AND CAICOS IS MOBILE 29.88 29.88 29.88 see note 1
TUVALU FIXED 69.92 69.92 69.92 see note 1
TUVALU MOBILE 69.92 69.92 69.92 see note 1
UGANDA FIXED 13.00 13.00 13.00 see note 1
UGANDA MOBILE 17.13 17.13 17.13 see note 1
UKRAINE FIXED 11.45 11.45 11.45 see note 1
UKRAINE MOBILE 17.85 17.85 17.85 see note 1
UNITED ARAB EMIRATES FIXED 19.49 19.49 19.49 see note 1
UNITED ARAB EMIRATES MOBILE 19.49 19.49 19.49 see note 1
UNITED STATES FIXED 1.01 1.01 1.01 see note 1
UNITED STATES MOBILE 1.01 1.01 1.01 see note 1
URUGUAY FIXED 7.45 7.45 7.45 see note 1
URUGUAY MOBILE 26.23 26.23 26.23 see note 1
UZBEKISTAN FIXED 7.96 7.96 7.96 see note 1
UZBEKISTAN MOBILE 28.57 28.57 28.57 see note 1
VANUATU FIXED 70.57 70.57 70.57 see note 1
VANUATU MOBILE 69.69 69.69 69.69 see note 1
ø Pricing Information Corporate Fixed Voice – October 2010
45

International calls from the UK continued
Call type
Daytime
Mon-Fri
8am-6pm
Evening &
night-time
Mon-Fri before
8am & after 6pm
ø RRP
Weekend All
Day Sat & Sun
Pence per minute (ex VAT)
Minimum Charge
VATICAN FIXED 1.78 1.78 1.78 see note 1
VATICAN MOBILE 1.78 1.78 1.78 see note 1
VENEZUELA FIXED 8.33 8.33 8.33 see note 1
VENEZUELA MOBILE 29.31 29.31 29.31 see note 1
VIETNAM FIXED 14.74 14.74 14.74 see note 1
VIETNAM MOBILE 14.06 14.06 14.06 see note 1
VIRGIN ISLANDS UK FIXED 21.68 21.68 21.68 see note 1
VIRGIN ISLANDS UK MOBILE 27.96 27.96 27.96 see note 1
VIRGIN ISLANDS US FIXED 3.55 3.55 3.55 see note 1
VIRGIN ISLANDS US MOBILE 3.55 3.55 3.55 see note 1
WALLIS AND FUTUNA IS FIXED 53.86 53.86 53.86 see note 1
WALLIS AND FUTUNA IS MOBILE 18.55 18.55 18.55 see note 1
YEMEN FIXED 18.70 18.70 18.70 see note 1
YEMEN MOBILE 18.87 18.87 18.87 see note 1
ZAMBIA FIXED 2.99 2.99 2.99 see note 1
ZAMBIA MOBILE 19.11 19.11 19.11 see note 1
ZIMBABWE FIXED 10.22 10.22 10.22 see note 1
ZIMBABWE MOBILE 35.81 35.81 35.81 see note 1
Note 1
Billing for standard calls is per second rounded down to the nearest tenth of a penny, if the cost of call is less than 0.1p, we will
round down to zero pence.
General Note
Where prices appear in the minimum charge columns as well as the pence per minute columns then both apply for the call duration.
Some calls such as DQ and premium rate do have fixed rate charging with a minimum price.
Back to contents
ø Pricing Information Corporate Fixed Voice – October 2010
46

UK Texts
Text charged by message
ø RRP
Text type
Pence per text in pence (ex VAT)
Text originated from a UK fixed line and delivered to a UK fixed line 3.60
Text originated from a UK fixed line and delivered to a UK mobile customer 6.48
All ø Joined Up Communication services are subject to negotiated contract and
availability. Contact your account manager for more details.
ø Pricing Information Corporate Fixed Voice – October 2010
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47