Az Business

business.bus

Life has blessed me withamazing experiences.I attended NelsonMandela’s CongressionalGold Medal ceremony in1998. I sat next to Rep. JohnLewis, the only living “BigSix” leader of the AmericanCivil Rights Movement, aswe retraced Martin LutherKing’s 1965 march to Montgomery, Ala., wherebe hoped to register black voters.I have shaken hands with men and women whoput their lives on the line for civil rights. Despitetheir efforts, we still have work to do. A 2012Minority Business Enterprise Report showed asignificant portion of minority-owned businessesin Arizona still have problems earning the trustof their customers, suppliers, peers and lenders.Marvin Perry, another great advocate for equalrights, felt the need to found the Black Board ofDirectors Project, which was created to help fillthe void of minorities on corporate, charitableand policy-making boards at the local, state andnational levels. In 28 years, BBODP has placedmore than 2,000 blacks and other minorities onboards and commissions.In this issue of Az Business magazine, Perryand other diversity leaders helped us select adynamic group of men and women who areamong the 25 Most Influential Minority BusinessLeaders in Arizona.As I edited the section, I came to a quickconclusion. The color of their skin doesn’t matter.We could easily call the section the “25 MostInfluential Business Leaders in Arizona” and noone would blink. That’s a step toward progress, butthere are more steps to take.

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Healthcare Leadership Awards.


Table Of Contents

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8

10

12

14

16

18

22

40

73

82

97

Alpha Women

First Lady of Phoenix becomes Quarles & Brady's First Lady

Small Business

Former engineer becomes the Valley's king of coffee roasting

First Job

Pride Group's CEO has always been about customer service

CEO Series

MJ Insurance combines business sense and family pride

Technology

Tempe-based AV Concepts helps customers see dead people

Marketing

How to use blogging to boost your business

Banking

The elements to consider when choosing a financial institution

Healthcare

> What does it take to lead in the ever-evolving medical industry?

> The finalists for the 2014 Healthcare Leadership Awards

Top Lawyers List

Az Business' 2014 Top Lawyers in more than 20 categories

Diversity

The 25 Most Influential Minority Business Leaders in Arizona

Best of the Best

> Ranking Arizona Hall of Famers share their secrets for success

> The companies that earned No. 1 rankings in 2014

HSMAI

> Group is leveraging its strengths to boost membership

> Hospitality industry plans to score with 2015 Super Bowl

> Companies look for alternative sites for meetings and events

Cover photo by Shavon Rose

THE BATTLE CONTINUES

IN BOARDROOM

Life has blessed me with

amazing experiences.

I attended Nelson

Mandela’s Congressional

Gold Medal ceremony in

1998. I sat next to Rep. John

Lewis, the only living “Big

Six” leader of the American

Civil Rights Movement, as

we retraced Martin Luther

King’s 1965 march to Montgomery, Ala., where

be hoped to register black voters.

I have shaken hands with men and women who

put their lives on the line for civil rights. Despite

their efforts, we still have work to do. A 2012

Minority Business Enterprise Report showed a

significant portion of minority-owned businesses

in Arizona still have problems earning the trust

of their customers, suppliers, peers and lenders.

Marvin Perry, another great advocate for equal

rights, felt the need to found the Black Board of

Directors Project, which was created to help fill

the void of minorities on corporate, charitable

and policy-making boards at the local, state and

national levels. In 28 years, BBODP has placed

more than 2,000 blacks and other minorities on

boards and commissions.

In this issue of Az Business magazine, Perry

and other diversity leaders helped us select a

dynamic group of men and women who are

among the 25 Most Influential Minority Business

Leaders in Arizona.

As I edited the section, I came to a quick

conclusion. The color of their skin doesn’t matter.

We could easily call the section the “25 Most

Influential Business Leaders in Arizona” and no

one would blink. That’s a step toward progress, but

there are more steps to take.

Az Business on the Go:

AzBusinessMagazine.com

Michael Gossie

Editor in chief

michael.gossie@azbigmedia.com

2 AB | March-April 2014


Shout Outs

In recognition that this issue of Az Business magazine honors the finalists for its

Healthcare Leadership Awards, this is a special healthcare edition of Shout Outs.

A leader in innovation

Scottsdale-based Stat Doctors,

a leading eHealth service

providing 24/7 access to

affordable health care, received the Industry Innovator Award

from The Institute for HealthCare Consumerism. The IHCC,

which honors individuals and organizations that create and

provide innovative health and benefit management programs,

recognized Stat Doctors’ convenient, cost-effective and highquality

healthcare model.

Scottsdale Healthcare gets green

APS has recognized Scottsdale

Healthcare’ for its continuing

investment in energy efficiency. An

upgrade to the heating, ventilation

and air conditioning systems at the

Scottsdale Healthcare Greenbaum Surgery Center resulted in

a significant reduction in energy needs and earned a $31,314

rebate from APS.

Lincoln honored for EHR excellence

John C. Lincoln Hospitals are

ranked near the top nationally

for electronic health records

(EHR) implementation and application. John C. Lincoln Deer

Valley and North Mountain Hospitals have achieved Stage 6

in the seven-stage electronic medical record adoption model

developed to evaluate the progress and impact of EHR on

patient care.

Educating the community

Recognizing that knowledge is power, Sun

Health launched a community education

series in 2012 that was designed

to provide practical and powerful

information to improve the phyisical and emotional well-being

of Sun Health’s constituents. Since that time, the series has

reached more than 5,000 people with an even more robust

program planned for 2014.

Helping uninsured get healthy

The Aetna Foundation has awarded grant

funding in the amount of $30,000 to

Esperança for Salud con Sabor Latino

(Health with a Latin Flavor). The funding

provided will allow Esperança staff o provide nutrition,

healthy eating and physical activity education to un-andunder-insured

families living in poverty in the Phoenix metro

area. Residents are primarily Latino and disproportionately

suffer from poor nutrition and obesity.

4 AB | March-April 2014

President and CEO: Michael Atkinson

Publisher: Cheryl Green

Vice president of operations: Audrey Webb

EDITORIAL

Editor in chief: Michael Gossie

Associate editor: Amanda Ventura

Interns: Jacob Green | Jesse Millard | Sara Parker

Az BUSINESS MAGAZINE

Senior account manager: David Harken

Account managers: Ann McSherry | Shannon Spigelman

ART

Art director: Mike Mertes

Graphic designer: Shavon Thompson

Photo intern: Courtney Pedroza

DIGITAL MEDIA

Web developer: Eric Shepperd

Digital manager: Perri Collins

MARKETING/EVENTS

Manager: Angela Vaughn

OFFICE

Special projects manager: Sara Fregapane

Executive assistant: Mayra Rivera

Database solutions manager: Cindy Johnson

SCOTTSDALE LIVING MAGAZINE

Director of sales: Marianne Avila

AZRE | ArizONA COMMERCIAL REAL ESTATE

Director of sales: Steve Koslowski

AZ BUSINESS LEADERS

Director of sales: Jeff Craig

RANKING ARIZONA

Director of sales: Sheri King

EXPERIENCE ARIZONA | Play BALL

Director of sales and marketing: Zoe Terrill

AZ BIG MEDIA HOME SHOWS

SCOTTSDALE HOME & GARDEN SHOWS

Exhibit directors: Kerri Blumsack | Tina Robinson

Az Business magazine is published bi-monthly by AZ BIG Media, 3101 N. Central Ave. Suite 1070, Phoenix,

Arizona 85012, (602) 277-6045. The publisher accepts no responsibility for unsolicited manuscripts,

photographs or artwork. Submissions will not be returned unless accompanied by a SASE. Single copy price

$4.95. Bulk rates available. Copyright 2014 by AZ BIG Media. All rights reserved. No part of this publication can

be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,

recording, or by any information storage and retrieval system, without permission in writing from AZ BIG Media.


s

THE

CACTUS LEAGUE

WELCOMES YOU

to our beautiful state

and Spring Training baseball.

Spring Training baseball under

the warm Arizona sun has been a

tradition for devoted fans since 1947,

when just two teams, the Cleveland

Indians and the New York Giants, came

here to prepare for the rigors of the long

regular season. Today, 15 teams train

in the Phoenix metropolitan area in the

greatest concentration of professional

baseball facilities found anywhere in the

United States. For visitors, the Cactus

League couldn’t be more convenient, with

short drive times between ballparks and

a full range of hotel, dining and shopping

amenities. Truly, the Cactus League is the

premier destination for baseball lovers.

The 2013 Spring Training season saw

approximately 2 million fans visit our

stadiums and we hope to continue our

growth.

The Cactus League would like to thank

you for your continued support and we look

forward to new ways we can continue to

keep the Cactus League an unforgettable

experience for you and your family.

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© 2011 CACTUS LEAGUE ALL RIGHTS RESERVED

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CHANDLER

STADIUM MAP

Roll over names for more info

Camelback Ranch

Goodyear Ballpark

Hohokam Park

Maryvale Stadium

Peoria Sports Complex

Phoenix Municipal Stadium

Scottsdale Stadium

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Salt River Fields

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Salt River Fields

• Arizona Diamondbacks

• Colorado Rockies

Camelback Ranch

• Chicago White Sox

• Los Angeles Dodgers

Goodyear Ballpark

• Cincinnati Reds

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Tempe Diablo Stadium

• Los Angeles Angels

Maryvale Baseball Park

• Milwaukee Brewers

Phoenix Municipal Stadium

• Oakland A’s

Peoria Sports Complex

• San Diego Padres

• Seattle Mariners

Scottsdale Stadium

• San Francisco Giants

Cubs Park

• Chicago Cubs

Surprise Recreation Campus

• Kansas City Royals

• Texas Rangers

5 AB | March-April 2014

cactusleagueaz.com


UP FRONT

The firm's first lady

Stanton breaks ground as female leader of Quarles’ Phoenix office

By ALISON BAILIN BATZ

A woman

Of power

Shirley Mays, dean

of Arizona Summit

Law School, has been

named to the Lawyers

Of Color’s Third

Annual Power List, a

comprehensive listing

of the nation’s most

influential minority

attorneys. Since joining

the school in August

2010, Mays’ priorities

have been focused on

the school’s mission

of promoting diversity

in the legal profession,

serving underserved

communities,

developing innovative

curriculum to meet

student needs and

preparing students

for success in their

legal career. Her

accomplishments

as dean earned her

recognition from

Lawyers Of Color, which

is focused on promoting

accomplishments of

minority professionals.

On January 1, Nicole Stanton –

Phoenix’s First Lady and mother of two

young children – was named managing

partner of Quarles & Brady's Phoenix office.

The move, which made Stanton the Phoenix

office’s first female to hold the role, came on

the heels of the national office announcing that

Kimberly Leach Johnson was selected as the

firm’s next chairperson in late 2013, the first

woman to serve as the firm’s national chair.

“Nicole has consistently demonstrated

outstanding leadership over the years, and

I have no doubt she will now maintain the

standard of excellence that Jon Pettibone

demonstrated during his term of service in

the office managing partner role,” says Leach

Johnson. Pettibone will resume his labor and

employment practice at the firm full time.

While Stanton and Leach Johnson are ‘firsts,’

their appointments are two in a long line of

Quarles’ long history of female leaders.

“This is something we are are both extremely

proud of,” says Stanton, noting that her

appointment made her one of four female office

managing partners among the firm’s eight

offices nationwide.

Being a leader is nothing new to Stanton.

Already in a leadership role within Quarles

as both a partner and as firm’s associate

general counsel, Stanton relishes the chance

to continue to raise Quarles’ profile within

the community, while her husband – Phoenix

Mayor Greg Stanton – works to raise our

Valley’s profile nationwide.

In her community, Stanton is a member

of Charter 100 Women, where she is

in such company as honorary fellow

members Sandra Day O’Connor, Janet

Napolitano, and Barbara Barrett; a

graduate of Valley Leadership Class XXIX,

the largest and most established leadership

LILLIAN REID/AZ BIG MEDIA

LEADING THE WAY: Nicole Stanton is managing

partner of Quarles & Brady's Phoenix office. Read more

about the First Lady of Phoenix at azBIGmedia.com.

development organization in the greater-

Phoenix metropolitan area; a founding board

member and past president of the Women’s

Metropolitan Arts Council of the Phoenix

Art Museum, a diverse group of business

women dedicated to the arts; and founder of

StopBullyingAZ.

“The StopBullyingAZ initiative is directly

focused on ending bullying in all its forms by

increasing awareness and promoting the tools

needed by educators, care givers and students

throughout Arizona,” says Stanton. “If you

can’t tell, I am not much into downtime. My

husband and I both just like to be where the

action is – and it’s here in the Valley.”

YWCA PUTS THE SPOTLIGHT ON VALLEY LEADERSHIP

The YWCA of Maricopa County recognizes several outstanding

individuals who have given selflessly of their time and talent to make

our communities better places. Those earning Tribute to Leadership

honors were: Cindy McCain, The McCain Institute; Alejandra

Amarilla Nash, Landfill Harmonic Project; MaryLynn Mack,

Desert Botanical Garden; Chevy Humphrey, Arizona Science

Center; Martha Kuhns, Women’s Overseas Service League; Karen

Johnson, Midwestern University; Pam Conboy, Wells Fargo; Leon

Silver, Polsinelli; Judge Roxanne Song Ong, Phoenix Municipal

Court; Dr. Joel Martin, Positively Powerful | Triad West Inc.

6 AB | March-April 2014


RESERVE YOUR SEATS FOR THE

2012

Help us honor the extraordinary people who dedicate their lives

to serving the men, women and children across the Valley.

We are currently seeking nominations for our

7th Annual Healthcare Leadership Awards.

APRIL 10, 2014 | 6:00 – 8:00pm

Ritz Carlton | Dinner Reception

Az Business Magazine is proud to host the 7th Annual Health

Care Leadership Awards on April 10, 2014. We’ll honor the

individuals and organizations that have made strides in

helping Arizonans receive better health care.

Register at azBIGmedia.com

RSVP by April 4, 2014

For information on sponsorships, individual tickets and corporate tables,

please email: events@azBIGmedia.com or call 602-277-6045.

7 AB | March-April 2014


UP FRONT

COURTNEY PEDROZA/AZ BIG MEDIA

BEAN COUNTER: David Anderson is the owner of Roastery of Cave Creek (ROC2). Read more about him at

Organic growth

Former engineer turns coffee roasting into a profitable art form

By JESSE MILLARD

Upon walking into the Roastery of Cave

Creek (ROC2), the smell of the organic

coffee beans fills the air in the most

subtle way. Goliath steel machines — the

roasters — take center stage of the workshop.

The mountains surrounding Cave Creek are

viewable from the windows of the pristine shop,

giving a sense of isolation from the outside and

total enclosure into the world of coffee.

Phoenix has often dawdled behind the

rest of the organic-seeking world, but David

Anderson, roaster and owner, has seen

a growing demand for fresh, local, organic

coffee over the last three years. And Anderson

is happy to supply the Valley with that.

Every bean in Anderson’s roastery is organic.

Freshness and consistency are Anderson's key

ingredients when roasting. He’ll have 12 to 15

different types of single varietals that he roasts

and blends at any given time and is always

experimenting with new blends.

To roast and deliver coffee for the masses,

Anderson gets his beans from Central America,

South America, Africa and Indonesia. In a

single week, ROC2 produces anywhere between

9,000 to 10,000 pounds of coffee and supplies

coffee to top Valley restaurants like Pizzeria

Bianco, FnB, Rancho Pinot and Matt’s Big

Breakfast. Nationwide Gourmets has also

been selling Anderson’s fresh organic coffee to

restaurants across the country.

“It’s my mission to ensure that their patrons

receive the best coffee experience possible,”

Anderson said.

Driving

home the

impact

In a 2012 Arizona

State University

study, the PGA Tour’s

Waste Management

Phoenix Open had a

$222 million economic

impact to the region.

By comparison, the

2013 U.S. Open in

Philadelphia was just

over $100 million

and the 2013 PGA

Championship in

Rochester, N.Y. was

about $102 million. Not

only does the Valley’s

premier professional

golf event pack twice

the economic punch of

one of golf’s glamour

events, but the 2013

Waste Management

Phoenix Open provided

$6.3 million to charities

in Phoenix and

Scottsdale.

IS YOUR BUSINESS MISSING OUT ON THE MOBILE MARKET?

Nearly two-thirds (65 percent) of Phoenix small

and medium-sized business websites are not

mobile-friendly, according to new research from

hibu, a leading provider of digital marketing

solutions and websites for businesses. With an

estimated population of 1.49 million, Phoenix

small and medium-sized businesses without a

mobile-friendly website could be missing out

on millions of dollars of potential revenue,

researchers concluded. Houston tops the list,

with 58 percent mobile-friendly websites for

iPhone 5, Samsung Galaxy or the iPad.

8 AB | March-April 2014


602.247.7600

9 AB | March-April 2014


UP FRONT

Too much or

not enough?

Leaving one job for

a better one can be a

smart career move, but

too many employment

changes in a short

time span can give

human resources (HR)

managers cause for

concern. In a Robert

Half survey, HR

managers said five job

changes in 10 years can

label you a job hopper.

“The job market has

been unpredictable and

employers understand

job candidates may

have had short stints

in some positions,”

said Paul McDonald,

Robert Half senior

executive director.

“However, businesses

look for people who will

be committed to the

organization ... and help

it reach its short- and

long-term goals. Too

much voluntary job

hopping can be a red

flag.” On the flip side,

according to a recent

Accountemps survey,

nearly half (48 percent)

of employed workers

said it’s been at least five

years since they looked

for a new job, including

30 percent who haven’t

conducted a job search

in more than a decade.

Taking pride

Valley CEO learned to build relationships while sharpening skates

By MICHAEL GOSSIE

Robb Corwin is CEO of Pride Group, a

Tempe-based company that helps many

of the Valley’s biggest events run safely

and efficiently.

Az Business: What was your first job?

Robb Corwin: At 14, I was a sales-serviceeverything

guy at our neighborhood sporting

good store in Minneapolis.

AB: What did you earn at that first job?

RC: $5 per hour, but that was after I learned

how to sharpen hockey skates, sew lettering on

a letterman’s jacket, put masks on helmets and

everything there was to know about running

shoes.

AB: What did you learn from your first job?

RC: Attention to detail and relationship

building. The owners were detail focused guys

that made sure that every shelf was faced,

every dressing room was spotless and the

product displays were meticulously organized.

Since they were just a mom-and-pop store

and didn’t have a big advertising budget, they

taught us to build relationships with the

customers and to make them feel at home

through incredible service so they will come

back.

AB: What was your first job in your current

industry?

RC: I was a valet and parked cars at bars,

resorts and special events. And in very short

order thought to myself, “there is a much better

way to do this.”

AB: What inspired you to start the Pride

Group?

RC: The overwhelming call from prospective

clients to fill a void of service, quality, integrity

LILLIAN REID/AZ BIG MEDIA

TAKING PRIDE: Robb Corwin is the owner of Pride

Group. Read more about him at azBIGmedia.com.

and pride. Our culture and ethos dictates that

we will exceed the expectation, take pride in

our work and be complete in our service. We

actually interviewed our clients — before they

were our clients — to get candid feedback of

the what they felt their current vendors were

lacking, what they wanted and what they

expected from their partners-vendors.

AB: What has been your biggest challenge?

RC: To consistently exceed the expectation.

With each opportunity a client presents us

with, we strive to go above and beyond. Each

time you achieve that, the bar gets set higher

for the next opportunity.

MAKE THAT DEGREE COUNT

Who says a law degree isn’t worth what it used to be worth?

Over a lifetime, a law school graduate will make $1 million

more, on average, than a college grad, according to a recent

study by Seton Hall University law professor Michael Simkovic

and Rutgers University economics and business professor

Frank McIntyre. The research showed that the median value

of a JD is $350,000 for those in the 25th percentile and

$1.1 million in the 75th percentile. “People with law degrees

are still doing a lot better than people with only bachelor’s

degrees,” Simkovic said.

10 AB | March-April 2014


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11 AB | March-April 2014


CEO SERIES

Family recipe

for success

MJ Insurance’s home-grown talent helps

them celebrate 50 years in business

By MICHAEL GOSSIE

When Michael M. Bill started

MJ Insurance, gasoline was 30

cents a gallon and bread cost

21 cents a loaf. Now, 50 years later, Bill’s

son Michael H. Bill is CEO of one of the

top 100 independently-owned insurance

agencies in the U.S.

The company has posted a profit in each

of its 50 years, including record revenues

in excess of $25 million in 2013.

Az Business caught up with MJ’s secondgeneration

CEO in hopes of finding out

his family’s secrets.

How has MJ been able to be so

successful for so long?

We have done a really good job of

developing and growing our own talent

and developing people into leaders. We

are not a top-down leadership-driven

organization. We are a very collaborative,

team-oriented organization. We have

the ability to execute quickly because we

are closely held and don’t have a lot of

bureaucratic challenges.

What does 50 years in business mean

to your family?

It’s something that makes my father

— whom I started working for in 1991

— and I very proud. If I look at our

retention, we have very little turnover.

I am working with people that I knew

before I came to work at MJ.

Of MJ’s 125 employees, 43 have

more than a decade of tenure. How

are you able to maintain that high

retention rate?

We do a good job finding and sourcing

the right talent. We hire slow, we really

get to know the individual and what their

core capabilities are find

out what their goals and

values are inside and

outside of the office and

how those goals and

values align with our

organization. We are

spending a lot of time

with all our associates

and putting together

individual development

plans for each of them where they out

together their own mission statement and

we have resources to help them achieve

their professional or educational goals.

If we have engaged associated, it leads to

better business for MJ.

What personal qualities do you have

that make you an effective leader?

No. 1: I’m a good listener. No. 2: I make

sure our purpose is aligned with our

vision and understanding where we

are, where we’ve been and where we are

going so I keep everybody aligned. It’s

like football, each player has different

roles and responsibilities and each player

may be paid differently, but you cannot

operate effectively or efficiently unless

everyone is aligned and communicating

effectively.

What’s the biggest change you’ve

seen in your industry?

With the tremendous amount of

consolidation that is taking place, we

are seeing more and more opportunities

to deliver more consultative services

and more value-added resources for our

clients instead of just transactional. We

are doing a lot more analytics and a lot

more consulting.

LILLIAN REID/AZ BIG MEDIA

What’s the biggest challenge

you’ve faced?

It goes back to that recruitment and

development of talent. Our industry

doesn’t generate a lot of excitement

from college students when it comes to

getting into the business of insurance,

risk management or employee benefits.

Our industry does not do a good job of

promoting it as a career. But if you bring

someone new into the industry, they

get to learn a lot of things about a lot of

different businesses. They are working

with C-level executives, financial officers,

HR executives and getting to learn about

other businesses and how they operate. A

lot of careers don’t offer that.

Why has your family business

been able to succeed in this

economic climate?

My father, since Day 1, has always

believed that business was business

and family was family. The only family

members involved in this business are

involved on a daily basis, so we don’t

have non-participating family members.

We also have 14 other principals who

are not family members, so we are very

disciplined. We may be closely held, but

we are professionally managed.

12 AB | March-April 2014


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13 AB | March-April 2014


TECHNOLOGY

BRINGING

BACK THE

DEAD

Tempe-based AV Concepts

resurrects rappers to

become innovative leader

of projection technology

By AMANDA VENTURA

Stepping into the expansive 33,000-square-foot

warehouse of AV Concepts’ corporate office in

Tempe, Ariz., which houses floor-to-ceiling storage

of projectors, screens and the bleeding edge systems

in holographic illusions and audio/visual kits,

is less intimidating than expected from a company that has

found a way to resurrect the likeness of deceased celebrities and

revolutionize the executive boardroom. It doesn’t, say, have the

feel of a dust-free cryogenic chamber that requires a name badge

to even peek inside one of the many boxes. In fact, it just looks

like a regular warehouse. The closest thing is the much smaller

workshop where every cable is checked and treated after a job.

“The world we live in is compressed,” says co-founder Fred

Mandrick, who picks up what looks like an Ethernet cable to

illustrate his point — 158 digital channels can run through this

one eight-fiber cable, he says, adding that to achieve the same

PROVIDED

Tupac at Coachella

14 AB | March-April 2014


effect in the past involved multiple cables

bundled together. Now, technology is

lighter, sleeker. What used to take days or

weeks to set up, he says, can be done in a

day or a few hours. In fact, it only takes

60 seconds to deploy a stage on which AV

Concepts resurrects deceased rappers at

the Rock the Bells music festival.

AV Concepts, celebrating its 25th year

in business, has been prepping for this

technology for years, leaving behind

analog technology in favor of digital and

fiber optic investments.

“It’s about building systems and

technology where it’s simplistic,”

Mandrick says, adding many of the

businesses AV Concepts works with need

a company that is time-efficient.

Bringing holographic illusions to

life involve specialized holographic

foil, lighting effects and the company’s

proprietary Liquid Scenicsm projection

mapping media server. The server

stacks uncompressed images and, using

high brightness projectors, creates lifelike

performances. The company’s most

recent recreations were for the Rock

the Bells music festival for which it

produced holograms of Bone Thugs-n-

Harmony’s Eazy-E and Wu-Tang Clan’s

Ol’ Dirty Bastard.

“The virality of Tupac really helped

us and drove a lot of people to us. A lot

of people instantly said, “Look, that’s

amazing. How do I do that? How do I get

just a percentage of something like that?”

The concept is and isn’t the novelty

of this kind of experience. In many

ways, the hologram plays on a light

trick practiced for centuries before AV

Concepts was founded by Arizona natives

PROVIDED

MAKING MAGIC: Wu-Tang clan recreation

at the Rock the Bells music festival.

Nick Smith and Fred Mandrick.

After 21 years of relative obscurity,

four months of working on the Tupac

project, a crashed server, blown up

phones and every media outlet in the

country looking for an explanation of

what happened at Coachella, AV Concepts

and hordes of marketing companies saw

the potential of holographic images.

After Tupac’s posthumous holographic

performance, he reentered the Billboard

charts for the first time in more than

a decade, selling 4,000 copies of his

1998 album, Greatest Hits. The song he

performed, “Hail Mary,” was downloaded

13,000 times the week after his

Coachella appearance.

“The key is that if you’re a major

corporation or a major brand and you

see these events all the sudden you see a

sea of camera phones go up, from their

point of view, it’s ‘Put my brand here,’”

explains Anthony Stevens, vice president

of business development for AV Concepts.

And that’s exactly what Nike, Inc. did.

The multinational sportswear

conglomerate employed AV Concepts to

create a 8-by-12-foot holographic illusion

of its Jordan Super.Fly 2 shoe for the

Jordan Brand’s latest shoe launch.

So how does a company that got its

start running slide projectors at a John

Deere event become the most soughtafter

company for its services?

“We started out as a very simpleminded

company, based on how much

money we had,” says Mandrick. “Our

fundamental message was be the best

we can be and make sure we have value

beyond what they’re paying for.

With the exception of the company’s

custom-made screens — the largest

being 13-by-80 feet with a 10M pixel

resolution — all of its equipment can be

purchased “off he shelf.” It’s just a matter

of modifying the gear and knowing how

to use it.

The AV Concepts team has spent

four years of trial and error perfecting

its technology. And though most of its

equipment is purchased off he shelf,

it’s still nowhere near ready for everyday

consumers. There are also little lessons

along the way — Stephens recalls

an instance when an observer saw a

holographic projection on a building and

called the fire department assuming the

fire was real.

Outside of revolutionizing the board

room, entertainment and marketing,

AV Concepts is looking into educational

expansion in the medical and

“You’re not going to do this for your

high school graduation,” Mandricks says,

adding projectors are $50,000 a piece and

that’s before factoring in the power bill

and the fact that an average gig requires

six to 10 projectors.

When it comes to finding a place,

the company’s philosophy is simple,

Mandrick says, “The tallest ceilings you

can get.”

15 AB | March-April 2014


MARKETING

Resolve to bEAT

the blog blues

We are likely all feeling

refreshed and energized

to tackle 2014 with

fresh ideas and new

ways to market our

businesses. Get organized, develop a

strategic plan, establish a budget, focus

on operational improvements…and

commit to writing a blog…suddenly I lost

you.

And if I tell you all the reasons you

should, you likely will stop reading.

So let’s approach this dreaded topic a

different way; let’s agree that no one

looks forward to writing a blog, keeping it

updated, thinking of the topic and being

relevant only to have to turn around and

do it again. I am with you completely, in

fact, my blog this month is going to be

about dreading blogging. I have yet to be

introduced to someone who looks forward

to writing a blog for business. Personal

blogs are different—they are updated,

commented on, shared and speak

straight to the heart. Why is there such

a difference? Well, I contend it’s because

we are approaching the entire issue of the

professional blog the wrong way.

Why should I blog?

For those of you who have not

even gotten to the point of blog topic

frustration, I am assuming you are among

the many who don’t even have a blog. Not

an option—blogs are absolutely essential

to your business’ marketing success.

Why? Blogs unquestionably:

• Drive website traffic. How often

do you update any of the pages of your

website? Not likely very often. Adding a

blog to your website can transform the

inbound traffic to your website because

you are giving visitors something to come

back for.

• Are a leading contributor to Search

Engine Optimization (SEO). Regular

posts incite crawling from search

Danielle Feroleto

Marketing

engines like

Google, Bing,

Yahoo, etc. If you

search for your

firm after just a

few months of

blogging, I would

expect your blog

page to come up

first in a search,

it’s that powerful

because it is new,

organic content

and SEO rewards that.

• Increase your social media voice and

presence. Most businesses are attempting

to capture more exposure on social media

and a blog is a natural way to contribute

to this effort.

• Positions your business as the

authority and brings clarity as to what

makes your business different. If you

were given a paragraph for your target

audience to read a few times a month,

they would become much more clear

on your culture, your services and what

defines your business. Why wouldn’t you

do that?

Making it simple

Gone are the days of long business

blogs. Let go of the burden to drone on

and on about a riveting topic that will

leave the audience hanging on every word

and frame the post to reflect on it daily.

The best way to approach a blog with

freedom and to have the time to maintain

it is to follow these 5 simple rules:

Keep is short and simple. One topic,

three paragraphs and be done. Do not

aim to exhaust a topic, just cover one

angle. Bulleted lists, top 3, top 5, top 10

lists are great ways to structure a blog

and make it easier to read and simple to

scan. Discipline yourself to take no longer

than 20 minutes to write the blog post.

Generate ideas from everyday

business. I recognize that writing it is

only part of the problem; thinking of

what to write about is the bigger issue

for many. Consider all the material that

surrounds you. If there is a question

that you get from clients and prospects

regarding your profession, write about

that. If there is a local or national issue

that is on the minds of your clients and

prospects and you have an angle on it,

write about that. Consider what services

your clients are buying the most right

now and why they are doing so and write

about that.

Repurpose material within your

business. Often material that is blogworthy

is sitting right under our nose.

A colleague just did a presentation or

wrote an article. You just completed a

proposal for a prospective project. Or a

team member completed a unique project

with new discoveries and lessons learned.

Incorporate the blogging task into a

marketing/management meeting to share

potential material that can be revised for

your blog.

Split it up. If there is only one

person responsible for the blog, it has

the potential to seem daunting and, as

a result, tendency to get stale and left

unattended. If you can find several people

to write a blog entry one or two times

a year, it not only brings new topics,

but a fresh perspective and spreads the

responsibility to the benefit of your blog.

Solicit feedback and ideas. When you

are writing a blog, do not write it like it’s

an article. Instead, approach it like it is

a conversation with ideas, quotes from

others and questions. By doing this,

you are giving your blog character and

opening up the conversation to feedback

and new topic ideas. Give the readers a

teaser of what’s to come next, add photos,

reference and hyperlink to other clients

and other practices to get the reader

pulled in to the blog more directly and get

comments and sharing going.

Blog does not need to be a four-letter

word. By making the commitment to blog

in 2014 and using practices that will keep

it updated will produce many positive

results and benefit your business in ways

you might not expect. Happy blogging!

Danielle Feroleto is the president and owner of Small

Giants LLC, a marketing and business development

firm based in Phoenix.

16 AB | March-April 2014


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17 AB | March-April 2014


BANKING

How to shop for a

business BANK

Experts offer guidance to help you choose a financial institution that fits

By ALISON BAILIN BATZ

Finally, after what feels like a decade of financial woe,

Arizona businesses are on the uptick again.

And not only businesses, it seems, but banks, too.

So, with numerous local, regional and national

banks in the area to choose from, how should one best

go about choosing a bank for their business in this brave new

economic world?

“Choosing a bank is much like choosing a business partner.

A good partner should share your core values and offer the

resources, expertise and services you need to achieve your

long-term financial goals,” says Kenneth Kellaney, senior vice

president and senior regional commercial manager at National

“At the end of the day, a business owner

wants a financial institution that can

provide the personal service they require,”

-John Medina

Bank of Arizona. “A bank should act like customer’s window,

in that it shouldn’t be seen, but should provide protection,

framework and focus for your financial vision.”

Bill Aust, managing director of The Biltmore Bank of Arizona,

agrees and notes that a banking partnership should begin by

asking questions (see breakout).

Convenience matters

“One of the biggest questions we get asked by our potential

customers is about our online banking services,” says Aust. “A

decade ago, a bank’s location – and distance from the customer

– was the key driver in many businesses’ decisions on where to

bank. Today, with so many online platforms, some of our best

customers are in outlying areas of our state or even beyond.”

According to Aust, online services allow banks to focus

beyond their physical location, and conversely allow businesses

to look beyond theirs as well.

“Absolutely consider convenience before making a decision.

In addition to mobile services, some financial institutions have

branches with a personal banker you can work with one-on-one

while others only exist online,” says John Medina, senior vice

president and division manager at Washington Federal.

Jennifer Anderson

Kenneth Kellaney

Bill Aust

John Medina

Time matters

Time, in this case, is two-fold.

“Take your time when choosing a banking partner,” says

Medina. “Invest the time to find the bank that provides the

services that are most important to your business. Whether it is

a sweep account to manage cash flow or the ability to send wire

transfers from your office, knowing your options and what your

bank can provide is important.”

Conversely, running a business is a time-consuming job, so

time becomes of the essence eventually.

“It’s important that once you choose a financial institution,

you ensure they can help you manage your time and meet

the changing needs of your business promptly and regularly.

Choosing a single financial services provider to accommodate

all your business needs will save you time and money. A

few products and services that some banks offer to help you

save you time and help you effectively manage your business

include payroll services, merchant services, insurance, treasury

management services, foreign exchange services, and business

loans and lines of credit,” says Jennifer Anderson, business

banking manager for Wells Fargo Arizona.

18 AB | March-April 2014


THINGS TO

CONSIDER

Here are 20 questions to ask when

considering a banking partner,according to

experts at The Biltmore Bank of Arizona:

1. What is the bank’s reputation?

2. What are my current and mid-term credit needs?

3. What are my long-term needs?

4. Does the bank offer remote services? If not,

wheres the bank located?

5. What have I liked and disliked about my prior

banking relationships?

6. Will I need specialized help and attention?

7. Does the bank have customers in my industry?

Will they allow me to talk to them?

8. Do I prefer a large or a small bank?

9. How involved do I want my bank to be in my

business? Will they be willing to be this involved?

10. Will my bank be willing and able to recommend

me for services outside the banking realm?

11. Who will be the key parties at the bank who I will

be commonly involved with?

12. Do I believe that my bank will approach my

problems as their problems?

13. What do the bank’s most satisfied and least

satisfied customers say about them?

14. Does the bank have the necessary technology to

meet my needs?

15. Does the bank allow me access to their executive

leadership and management as needed?

16. What is the bank’s credit limit?

17. Is the bank financially sound, and how do I

determine that?

18. How does the bank charge for the transactions

that I will be doing?

19. Do the bank’s values mirror mine and my

business’ values?

20. What are the bank’s hours and is there someone

to assist me after hours?

Trust matters

Anderson also notes it’s important to choose a bank that can

act as a trusted financial advisor to help your business grow and

succeed financially.

This is often where your own values – and those of the bank –

come into play.

According to Kellaney, one should always weigh five

initial core value propositions when considering a banking

relationship. They are:

• A 360-degree banking philosophy: Your bank should offer

comprehensive financial solutions to meet all of your personal

and business banking needs, making your day-to-day banking

efficient and effective.

• Perspective: Your bank should share your vision for your

future and provide unique financial strategies to help you make

it a reality.

• Reserve: Your bank should offer exclusive products and

services to you in order to provide flexibility, convenience and a

premium return on your funds.

• Collaboration: Your bank should bring value to your

relationship and help you network with beneficial contacts.

• Life: Your bank should make managing your finances easy,

convenient and rewarding, so that you can spend more time

focusing on what’s really important to you.

Also, according to Medina, make sure the bank has sufficient

capital to be considered financially sound. You can find

information about the health of banks online at www.fdic.gov.

“At the end of the day, a business owner wants a financial

institution that can provide the personal service they require,”

says Medina. “The right institution understands the local

business landscape and adds value to the business as it grows

and changes.”

19 AB | March-April 2014


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20 AB | March-April 2014


Making your business

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21 AB | March-April 2014


22 AB | March-April 2014

2014


Embracing

change

Healthcare industry adapts to the

new challenges faced by its leaders

By MICHAEL GOSSIE

There could be a shift in the old saying: “Nothing is certain but death

and taxes and changes in healthcare.”

“Rapid change is the new normal in the health-care industry,” said

Joe G.N. “Skip” Garcia, M.D., senior vice president for health sciences

at the University of Arizona in Tucson.

For the past decade, the healthcare industry has undergone a turbulent

global transformation that experts never could have imagined. Healthcare

reform, skyrocketing costs, fiscal constraints and fiscal restraint dominate the

discussions during every election and around every water cooler. The healthcare

industry is battling to control an unsustainable cost trajectory while trying to

cope with an aging population that brings an increasing demand costly chronic

disease management. All this turbulence occurs at a time when global healthcare

costs, currently estimated at $6 trillion to $7 trillion, are projected to reach more

than $12 trillion within just seven years.

Trying to balance the health of a population while trying to take control

of a spiraling healthcare system are our healthcare leaders, who are facing a

constantly changing environment of their own.

“On the leadership front, an important change has been the rise of physicians

as chief executive officers of hospitals and health systems,” Garcia said. “To be

successful, these physician leaders must understand the business of medicine as

well or better than they understand the practice of medicine. This is especially

2014 HEALTHCARE LEADERSHIP

AWARD FINALISTS

Each year, Az Business

magazine hosts the Healthcare

Leadership Awards to

honor the women, men

and institutions that bring

excellence and innovation to

Arizona’s healthcare system.

Here are the finalists who

were chosen by a panel of

industry experts and will

be recognized at the 2014

Healthcare Leadership Awards

on Thursday, April 10 at the Ritz

Carlton in Phoenix.

BIOSCIENCE COMPANY

Barrow at PCH

Barrow at Phoenix Children’s Hospital is dedicated to

using innovative technology to help diagnose and treat

children. This year, it joined the School of Biological

and Health Systems Engineering at ASU to promote

interdisciplinary collaborations and also purchased an

alternative machine to prevent sedation for MRIs for

children with various problems.

Sonora Quest

As the world’s leading provider of diagnostic information

services, Sonora Quest’s’ Care360 cloud-based electronic

health record (EHR) ranked N. 1 in several categories in

the Black Book 2013 Rankings. Sonora is committed to

innovative connectivity solutions that help doctors use

diagnostics and other information to promote favorable

outcomes for patients.

23 AB | March-April 2014


24 AB | March-April 2014


25 AB | March-April 2014


2014

BIOSCIENCE COMPANY

Translational Genomics Research Institute (TGen)

TGen has made great strides in the field if genomics

medicine. TGen researchers work to help physicians

prescribe drugs that are designed more intelligently,

work more effectively and have fewer toxic side effects.

They have received numerous grants to support research

into brain cancer and brain injuries, advanced cancers,

Parkinson’s, rare childhood disorders, and more.

COMMUNITY OUTREACH/EDUCATION

Barbara Kavanagh, Arizona Myeloma Network

Kavanagh’s mission is to change the lack of information

and support resources for myeloma cancer by forming the

Arizona Myeloma Network and the Living with Myeloma

Conference, which has grown to 300 people. She also

introduced the Pat and Bill Hite Cancer Caregivers

Education and Support Program for caregivers to receive

support and answers.

Catherine Ivy, Ben and Catherine Ivy Foundation Y

After a personal loss, Catherine Ivy has raised $50 million

CM

for brain cancer research through the Ivy Foundation

MY

in the United States and Canada. The Ivy Foundation is

the largest private funder of brain cancer research in the

CY

United States and focuses on diagnostics, treatments, and

quality of life.

Kathleen Goeppinger, Ph.D., Midwestern University

Midwestern is Arizona’s largest health professions

university in medical, dental, pharmacy and optometry

colleges and contains Arizona’s first veterinary college.

Goeppinger commutes weekly between the Arizona and

Illinois campuses to oversee their development. At her

behest, students and employees provide nearly 10,000

hours of community service annually.

C

M

CMY

K

PROVIDED

BREAKING GROUND: The University of Arizona Cancer Center is a 2014

Healthcare Leadership Awards finalist for Medical Research Company of the Year.

relevant today as we navigate the changes associated with the Affordable Care

Act and the move toward a more accountable, patient-centered health-care

delivery system.”

To prepare the healthcare leaders of today and tomorrow, the education system

is changing as well. Grand Canyon University launched a doctoral program that

teaches healthcare administrators to steer through the choppy waters of the

Affordable Care Act.

“Nothing’s changing faster than the healthcare profession, and if you can

navigate an organization through that, you – and it – will be fine,” said Dr. Wayne

Schmidt, content chair in GCU’s College of Doctoral Studies.

Mayo Clinic started a cutting-edge program that allows medical students to get

both their M.D. degree from Mayo Medical School, and an MBA from the W. P.

HEALTHCARE EXECUTIVE

Tim Bricker, Chandler Regional and Mercy Gilbert

Chandler Regional has undergone significant expansion

since the arrival of Bricker in 2011. The hospital added

a $9.9 million cardiac catheterization lab and a $125

million, five-story patient tower that will expand emergency

services, adding six beds and 180 jobs. The hospital is

also seeking a Level I trauma designation.

Mary Lee DeCoster,

Maricopa Integrated Health System

DeCoster exemplifies the passion needed in the

healthcare industry. With MIHS, she is responsible for

more than $1 billion in gross revenue and a multitude of

other responsibilities to help the uninsured and underinsured.

She is a company leader for the Heart Walk,

where she speaks about the loss of her daughter and

about heart health awareness.

26 AB | March-April 2014


27 AB | March-April 2014


2014

Carey School of Business at Arizona State University.

“This program is helping to educate some of the brightest medical minds of our

future in such a way that they will be more aware of the business side of medicine,

the patient experience and the costs for us, the taxpayers,” said Amy Hillman,

dean of the W. P. Carey School.

Matt McGuire, president and CEO of Cancer Treatment Centers of America

at Western Regional Medical Center, said the rapid pace of change and the

uncertainty of the healthcare environment are the two fundamental challenges

that he and other healthcare leaders will face in the coming years.

“In terms of the pace of change, a lot of that is driven by the complexity of the

pharmaceutical landscape,” McGuire said. “Ten or 15 years ago, there were 30 or

so chemotherapies that were provided for cancer patients. Today, there are more

HEALTHCARE EXECUTIVE

Tony Marinello, IASIS Healthcare

As CEO of Mountain Vista, Marinello changed the

hospital’s challenged reputation to one of national

recognition, especially for its cardiac, stroke and trauma

programs. He established a public-private partnership to

help underserved patients and even provided response

vehicles to treat non-emergent patients in their homes to

keep them out of the emergency room.

Robert L. Meyer, Phoenix Children’s Hospital

Meyer is credited for the rapid and significant turnaround

of Phoenix Children’s Hospital from the edge of financial

failure to a successful $588 million expansion that made

the hospital into one of the largest pediatric medical

centers in the country. PCH is ranked in U.S. News &

World Report’s Best Children’s Hospitals.

Ed Myers, IASIS Healthcare

Myers has expanded St. Luke’s Medical Center’s

programs. The expansions include a partnership with

the Behavioral Health Center, which helps the growing

need for geropsych care, and the Grossman Burn Center,

which focuses on a multidisciplinary approach to the

treatment of burns and collaborates with organizations to

bring prevention education to the community.

HEALTHCARE ADVOCATE

Dr. John Chen, Maricopa Integrated Health System

Serving the community’s most vulnerable residents,

Chen has helped thousands of patients within the

Maricopa Integrated Health System. He sees patients

who are in urgent need of treatment because of their

lack of dental insurance or location in third world

countries. He promotes dental care and hygiene to help

prevent serious diseases.

Dr. Randal Christensen, Crews ‘n’ Healthcare

With Crews’n Healthcare, Christensen has helped and

advocated for homeless adolescents. He has succeeded

in reducing ER visits by 50 percent, increasing the

connection of youths and behavioral health case

managers by 41 percent, increasing patients screened

for STV, HIV and hepatitis by 85 percent and growing the

program to care for more than 6,500 patients.

SHAVON THOMPSON/AZ BIG MEDIA

LEADING THE WAY: Matt McGuire, president and CEO of Cancer Treatment

Centers of America at Western Regional Medical Center, is guiding CTCA into a

new era of research. CTCA is a 2014 Healthcare Leadership Awards finalist.

Gerri Hether, Orchard Medical Consulting

Providing great care as a nurse case manager for

people injured on the job, Hether receives the most

challenging patients with the most complex injuries.

She has one of the highest success rates of returning

injured workers to productivity and optimal health in

the state.

28 AB | March-April 2014


of Central Arizona

UCP of Central Arizona assists individuals with disabilities and

their families. Those served have disabilities including

cerebral palsy, autism, Down syndrome, developmental

delays and learning disabilities.

Our services include early intervention, an early learning

center, day treatment & training, home & community

based services, and information & referral.

To learn more about our services

and how you can help visit

www.UCPofCentralAZ.org

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29 AB | March-April 2014


2014

INSURANCE PROVIDER

Blue Cross Blue Shield of Arizona

Marking its 75th anniversary in Arizona, BCBSAZ

is committed to improving the quality of life for all

Arizonans. The company focuses on providing the best

value in health insurance as well as outside programs

targeted to children and their families to help reduce

childhood obesity.

Health Net of Arizona

Health Net of Arizona has been serving Arizonans

since 1981 and has been Ranking Arizona’s No. 1

HMO for nine years in a row. Health Net of Arizona,

together with Health Net Life Insurance Company,

offer healthcare plans and specialty services including

coverage for vision, dental, life insurance, chiropractic

and alternative medicine.

UnitedHealthcare of Arizona

UnitedHealthcare serves more than 1.45 million

Arizonans and is dedicated to helping people

live healthier lives. It works to help simplify the

healthcare experience, sustain relationships with

care providers, empower consumers and improve

affordability for consumers, employers and the larger

healthcare system.

PROVIDED

LEADING THE WAY: Championed by Banner Alzheimer’s Institute, the

Alzheimer’s Prevention Initiative is an international collaborative formed to

launch a new era of Alzheimer’s prevention research by evaluating the most

promising therapies. BAI is a 2014 Healthcare Leadership Awards finalist.

that 100 targeted therapies in the pipeline. You have to be nimble and ready to

adapt to that type of major change.”

In terms of the uncertainty of the Affordable Care Act and the implications

that come with that, McGuire said there are a lot of unknowns over what the

landscape of healthcare is going to look like and healthcare leaders are unable to

define the shape that landscape will take.

“That change is going to be on the shoulders of healthcare workers,” McGuire

said. “From the physicians to the nurses to the clinical support staff. As I think

abut the future, leaders in healthcare are going to need to be relationship-based

people persons that know how to communicate and engage in two-way dialogue.

With all this change coming, a leader that is unable to adapt and rally a team

around a future vision will fail. More than ever, the people skills of our healthcare

leaders are going to be pushed to the limit.”

Garcia said healthcare leaders must recognize that driving the industry toward

future success will require capturing growth opportunities and increasing scale.

“Finding and implementing the right pathway to growth is the industry’s

LEGAL ADVOCATE

Richard Mallery, Snell and Wilmer

As the founding pro-bono chair and CEO of the

International Genomics Consortium, Mallery was the

driving force bringing the IGC and TGen) to Phoenix.

In addition, he was the founding chair of the Molecular

Profiling Institute, which was purchased in January

2008 by Caris Diagnostics of Dallas. He now serves on

the board of Caris Diagnostics.

Kristen Rosati, Polsinelli

As an attorney dedicated to the healthcare industry,

especially to healthcare privacy, health information

exchange and clinical research, Rosati has written

12 books, 30 articles and made 200 presentations

on healthcare topics. She also helped establish two

nonprofits in Arizona that support health information

exchange and health information technology.

Martin L. Shultz, Brownstein Hyatt Farber Schreck

Shultz led the 100-member Steering Committee that

in 2002 launched Arizona’s Bioscience Roadmap, the

state’s long-term strategy to advance its bioscience

sector. Over 10 years, the Roadmap helped Arizona

bioscience jobs increase by 45 percent and the

number of bioscience establishments in Arizona rose

31 percent.

30 AB | March-April 2014


This ad was generously donated by Stevens Leinweber Construction

31 AB | March-April 2014


2014

biggest challenge because of the changes those pathways will bring,” Garcia said.

“Words like merger and acquisition are scary for small community hospitals,

physician practice groups, and academic medical centers alike, given the

differences in their respective cultures, missions and business models.

“That said, organizations must focus efforts on expanding market position

and scale and creating the systems and networks that will drive down unit costs

while delivering higher standards of care,” Garcia said. “In the affordable care era,

it is all about expanding the number of covered lives and providing high-quality,

cost-effective care. In the future, a relatively limited number of large healthcare

organizations will be the ones delivering that care.”

Other Valley healthcare executives have other views of the changes in the role

of health industry leaders.

MEDICAL CENTER OR HOSPITAL

Banner Good Samaritan Medical Center

Banner Good Samaritan Medical Center was named

to the Becker’s Hospital Review list of 100 Hospitals

with Great Heart Programs. The Cavanagh Heart

Center is recognized as a leading provider of cardiac

services and vascular research. The Medical Center

was also home to the 100th set of quadruplets born

at their facilities.

Cancer Treatment Centers of America

CTCA provides whole-person care for cancer patients

that includes supportive therapies, naturopathic

medicine, nutritional support and mind-body,

chiropractic and spiritual care. They operate under

the Mother Standard and every patient receives

individualized care from a team of doctors that follows

them through their journey.

Scottsdale Healthcare

As a nonprofit, Scottsdale Healthcare not only employs

6,500 staff members, but also is comprised of 1,400

volunteers who donate more than 155,000 hours of

service each year. They are the largest employer in

the City of Scottsdale and is known for its innovative

medical technology, research and patient care.

St. Joseph’s Medical Center

St. Joseph’s Medical Center received Chest Pain

Center Accreditation, which is an international

acknowledgement that the hospital has a high level

of expertise in treating patients with heart attack

symptoms. They have also made great strides in

diagnosing and curing Hepatitis C and even did

Arizona’s first breathing lung transplantation.

PROVIDED

CHANGING EXPECTATIONS: “(Healthcare) providers who are able deliver the right

care, at the right place, at the right time inside and outside of the hospital setting will be

successful in the future,” says Tom Sadvary, CEO of Scottsdale Lincoln Health Network.

Bob Campbell, senior vice president, business development and

CSO, Phoenix Children’s Hospital: “Twenty years ago, hospital executive

leadership was very focused on running a hospital. Now, these leaders need to be

able to manage complex integrated delivery networks. Networks that, hopefully,

can deliver on improving quality and managing total cost of care.”

What’s coming: “Financial reimbursement models must change because

of the demand to contain costs and this will be the biggest challenge healthcare

leaders will face over the next five years. No one knows what reimbursement will

look like in five years. In order to prepare leaders need to develop an innovative

new workforce of the future. This workforce will need new skills focused on

St. Luke’s Medical Center

Providing care for the Valley for more than a century, St.

Luke’s has expanded from a 20-bed facility focused on

tuberculosis to a 200-bed center that encompasses an

inpatient/outpatient hospital, medical office buildings,

behavioral health center and acclaimed burn center.

MEDICAL COMPANY OF THE YEAR

Medtronic

Medtronic announced and launched several products

and studies in 2013. Some of the announcements

include the first human implant of the world’s smallest,

minimally invasive cardiac pacemaker and FDA approval

to enroll the first U.S. renal denervation clinical study for

patients with moderate uncontrolled hypertension.

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yourAZhealth.com

33 AB | March-April 2014


2014

things like preventative care models based on genetic sequencing. Healthcare

leaders need to make this transition in care while lowering cost.”

Peter Fine, president and CEO, Banner Health: “The recognition

that when dealing with high degrees of complication and ambiguity, leadership

matters and is a strategic advantage. In our organization, we invest heavily in

leadership development because absent great leadership across the organization,

you can’t effectively manage through the significant and ongoing reinvention of

an industry we are experiencing.”

What’s coming: “The ability to reduce variability and enhance reliability to

achieve improved clinical outcomes, create an enhanced consumer experience at

a lower cost as the industry is reinventing itself. It’s like re-designing and then rebuilding

a car while it’s going 90 miles per hour – an enormous challenge.”

Dennis Lund, M.D., executive vice president, Phoenix Children’s

Medical Group and surgeon-in-chief at Phoenix Children’s Hospital:

“The biggest changes that I have seen in the 2½ years that I have been in the

Valley are health system consolidation and the formation of clinically integrated

networks. Examples include the Dignity-PCH and Scottsdale-John C. Lincoln

affiliations, and the Banner ACO, Arizona Care Network and Phoenix Children’s

Care Network.”

What’s coming: “Healthcare leaders will face unrelenting downward

pressure on healthcare reimbursement over the next 5 years. Almost $3 trillion in

healthcare costs rising at 3-5 percent per year in the United States is not sustainable.

MEDICAL COMPANY OF THE YEAR

Ventana

Ventana is driving personalized healthcare through the

development of “companion diagnostics” to identify

patients most likely to respond favorably to specific

therapies. Ventana has worked is currently engaged

in more that 150 collaborative projects to develop and

commercialize companion diagnostics globally.

W.L. Gore and Associates

W. L. Gore and Associates expanded FDA approval

for its Viabahn endoprosthesis, which is a treatment

of stenosis and thrombotic occlusions related to

synthetic vascular access grafts. They also enrolled

their first patient in a clinical trial of their Excluder iliac

branch device that treats patients with common iliac

artery aneurysms.

MEDICAL RESEARCH COMPANY

OF THE YEAR

Banner Alzheimer’s Institute

BAI has undergone a major prevention trial to evaluate

a treatment in cognitively healthy older adults at the

highest known genetic risk for developing Alzheimer’s

disease at older ages. The study is part of the

Alzheimer’s Prevention Initiative API, an international

collaboration led by BAI to accelerate the evaluation of

promising but unproven prevention therapies.

Banner MD Anderson

Banner MD Anderson spent the year fundraising and

innovating for cancer patient treatment. It raised money

for a $20 million goal to help with treatments and tests

including stem cell transplants, lung cancer screenings,

breast cancer drugs manufactured in Arizona, scorpion

venom treatments and more.

UA Cancer Center

The UA Cancer Center used the Basic-Clinical

Partnerships Research Grant program to support

collaborative translational research pilot projects that

are led by both a scientist and a clinician. This will fund

six teams of investigators on topics including breast

cancer, ovarian cancer, brain cancer, myeloma bone

disease and lymphoma.

PROVIDED

CUTTING-EDGE HEALTHCARE: Barrow at Phoenix Children’s Hospital is the largest

pediatric neuroscience center in the Southwest. Barrow at PCH is a 2014 Healthcare

Leadership Awards finalist for Bioscience Company of the Year.

PHYSICIAN OF THE YEAR

Karen Corallo Chaney, Magellan Health Services

Chaney provides clinical oversight for adults with mental

illness. She initiated the Arizona Programmatic Suicide

Deterrent System and the pilot, Driving Suicides to

Zero, which utilizes screens, risk assessments, and

interventions. No suicides were reported from the pilot

and suicides by members of the behavioral health

system has decreased by nearly 50 percent.

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2014

PHYSICIAN OF THE YEAR

David Notrica, Phoenix Children’s Hospital

As the trauma medical director for PCH, Notrica

helped create the only Level I Pediatric Trauma Center

in Arizona for the evaluation, stabilization, treatment

and care of children who have experienced a trauma.

The program has expanded to treat 2,500 patients,

making it one of the busiest pediatric trauma centers

in the nation.

Jimmy Chow, IASIS Healthcare

Chow improved the field of orthopedics by helping to

design and teach a hybrid technique of a minimally

invasive total hip replacement where the surgeon builds

a new hip from inside the body. This surgery results

in no post-operative limitations and many patients are

discharged within 24 hours. Chow is one of 10 surgeons

in the world to perform his surgery.

PROVIDED

HEALTHCARE TO GO: Randal Christensen, MD, is medical director of the Crews’n

Healthmobile, a doctor’s office on wheels that Phoenix Children’s Hospital sends into

underprivileged neighborhoods to bring free comprehensive healthcare to homeless

and at-risk children. Christensen is a 2014 Healthcare Leadership Awards finalist.

Providers (hospitals and physicians) will continue to align to improve care while

simultaneously lowering costs. The ‘focused factory’ approach may well serve to

achieve these goals in specific areas, such as pediatric, cardiac and cancer care.”

Tom Sadvary, CEO, Scottsdale Lincoln Health Network: “Successful

healthcare leaders must be willing to be great partners and collaborators. We are

now navigating the greatest period of change in our industry since Medicare was

introduced. It takes resilience to weather the storm and limit disruption while

continuing to invest in your organization, strengthening its commitment to

patients and the community it serves.”

What’s coming: “The biggest challenge leaders face today is transforming

our hospital-centric system of care into a system in which all facets of a person’s

health and wellness become as important as care received within a hospital’s

walls. Providers who are able deliver the right care, at the right place, at the right

time inside and outside of the hospital setting will be successful in the future.”

Jeff Stelnik, senior vice president, strategy, sales and marketing,

Blue Cross Blue Shield of Arizona: “Today, while healthcare reform brings

frequent shifts to our business, we have remained focused on our mission to

improve the quality of life for Arizonans. Our commitment to our members can

be seen in new health management and employee wellness programs, along with

other changes that are lowering costs and increasing long-term health outcomes.”

What’s coming: “Healthcare reform, along with the immense and swift

changes it brings, will continue to be a challenge for healthcare leaders in all

industries. Knowing this, I believe flexibility in an organization will be a key

driver of success over the next five years.”

RESEARCHER OF THE YEAR

David Jacofsky, CORE Institute

Switching between his doctor’s coat and his suit

coat, Jacofsky balances medical and business

tasks. He is a nationally recognized expert in joint

reconstruction and replacement, traumatology and

oncology. He has expanded his organization to care

for 43,000 new patients and plans to hire hundreds

of new staff members

Venkatesh G. Ramaiah, Arizona Heart Hospital

Ramaiah, the medical director and director of vascular

and endovascular research, successfully created the “un

balloon,” which is used to remodel thoracic endografts

without the wind sock effect. This products was able to

be marketed and sold.

Glen Weiss, CTCA

Instead of pursuing a traditional academic research

career, Weiss changed courses in order to broaden

his focus to early drug development for lung cancer,

thoracic cancer, skin cancer and rare cancers. He

completed numerous clinical trials with investigational

agents and helped contribute the approval of three

drugs to the FDA.

LIFETIME ACHIEVEMENT

Linda Hunt, Dignity Health

Hunt, who has served as the leader of Dignity Health

in Arizona since 2012, has taken a leadership role to

advance healthcare and the biosciences for the people

of Arizona. She has worked diligently with legislators,

business leaders, educators, scientists and community

organizations in order to identify, formulate, and support

policies that will give Arizonans better healthcare and

raise the bar of knowledge.

36 AB | March-April 2014


Congratulates

Dr. Venkatesh Ramaiah

2014 Health Care

Leadership Awards Finalist,

Researcher of the Year

At Abrazo Health, we believe true

leaders are those who positively

impact the lives of their patients.

Dr. Ramaiah, Vascular Surgeon at Arizona Heart Institute,

and Director of Peripheral and Endovascular Research,

is the principal investigator in numerous research

studies and protocols that exhibit innovative health

solutions, and is committed to enriching the lives of

patients every day.

Arizona Heart Hospital | Arrowhead Hospital | Maryvale Hospital

Paradise Valley Hospital | Phoenix Baptist Hospital

West Valley Hospital | Abrazo Medical Group | Arizona Heart Institute

North Peoria Emergency Center | West Valley Emergency Center

AbrazoHealth.com

37 AB | March-April 2014


2014

Healthtech

drives

innovation

in Arizona

A

major concern we all share

today is the quality and

availability of healthcare.

Spurred by the desire to

raise the bar, technology

innovation is occurring in Arizona that

solves real world healthcare issues,

positioning the state to become nationally

recognized in the healthcare sector.

Arizona has fostered the innovative

spirit in technology and startups for

generations. Innovation most often

occurs when an entrepreneur identifies a

concern they’re passionate about and then

accelerates advancement of technology and

research to achieve their desired outcome.

We see evidence of that in our state all

around us.

According to the Arizona Commerce

Authority (ACA), there are 263 firms

focused on medical devices and equipment

within Arizona which employ more than

6,000 people, representing 62 percent

growth from 2002-2011. Another 36

companies engaged in pharmaceuticals

and diagnostics employ almost 1,600

workers, a 55 percent increase during that

same period.

A multitude of collaborative

partnerships takes place in Arizona among

virtually every single company, university

and research institution – creating a

unique environment where healthcare

Steven G. Zylstra

Technology

innovation

flourishes. ACA

also reports that

from 2002-2011,

the state’s three

public universities

spun off 7

bioscience startups

and received

180 bioscience

patents. Arizona

State University,

Northern Arizona University and the

University of Arizona conduct leading

research in a wide range of subsectors.

Taking advantage of the best R&D

tax treatment in the nation, backed by

the Arizona Technology Council, R&D

activities span the state from Flagstaff

to Tucson. Leading health and bioscience

companies with a presence in Arizona

include Sonafi, Scottsdale Healthcare and

Sonora Quest Laboratories.

Arizona is also home to bioscience

funding leaders including the Flinn

Foundation which supports the industry

statewide, and the Ben and Catherine

Ivy Foundation which supports brain

cancer research. In just a few short

years, BioAccel has also begun to change

the bioscience landscape and economic

potential of Arizona. Their focus is on

identifying healthcare needs and then

seeking out innovators that can bring

both ideas and technology to address the

problems. As BioAccel CEO MaryAnn

Guerra likes to say, “Necessity is definitely

the mother of invention.”

Security of healthcare records is

increasingly becoming one of those

necessities. More than seven million

patient records were breached last

year, an increase of 138 percent from

2012, according to a report from IT

security audit firm Redspin. What

are organizations doing to prepare for

breaches? Many organizations are turning

to single-sign-on and authentication

for Web-based applications and portals,

auditing tools and log management and

encryption. With its strong software

industry, Arizona is in a great position to

support exceptional healthcare IT security.

Some credit it to our influx of retires

and snowbirds, but the state also has

numerous hospitals ranging from

large, urban medical centers to small,

community health care facilities.

Prestigious research and treatment

facilities include the Translational

Genomics Research Institute (TGen), the

Mayo Clinic, the Barrow Neurological

Institute, the Banner M.D. Anderson

Cancer Center, Cancer Treatment of

America and the University of Arizona

Cancer Center.

This type of commitment and knowhow

reinforces why Arizona is poised to

be a leader in healthcare innovation. We

need to continue to drive investment and

increase the pipeline for future growth

with pro-business policies and a topdrawer

R&D tax credit. With that type of

support, Arizona’s healthcare technology

future will be in good hands.

Steven G. Zylstra is president and CEO of the Arizona

Technology Council.

38 AB | March-April 2014


SM

• phoenixchildrens.org


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40 AB | March-April 2014


TOP LAWYERS LIST ALTERNATIVE DISPUTE RESOLUTION

Shawn K. Aiken

Shareholder

Aiken Schenk

ashrlaw.com

Aiken’s ADR skills

are rooted in nearly

30 years of business

litigation experience.

Named “Lawyer

of the Year,” 2012

(Mediation, Phoenix)

by Best Lawyers,

Aiken ranks among

Super Lawyers® “Top

50 Arizona Lawyers”

(2009-2013).

Richard A. Friedlander

Member

Dickinson Wright/Mariscal

Weeks PLLC

dickinsonwright.com

Friedlander is an

experienced mediator

and arbitrator

handling matters

throughout the

Southwest and

has mediated and

arbitrated a myriad

of disputes involving

construction, real

property, title and

escrow, contracts,

bankruptcy, insurance,

bad faith, lender

liability, employment

and probate issues.

Amy L. Lieberman

Executive director

Insight Employment Mediation

insightmediation.com

Mediator and

arbitrator Lieberman

resolves employment

litigation, business

disputes, executive

and workplace

conflict. She conducts

neutral investigations,

and is the author of

“Mediation Success:

Get it Out, Get it

Over, and Get Back to

Business.”

Paul Roshka

Founding member

Roshka DeWulf & Patten

Rdp-law.com

Roshka is a

commercial litigator

and mediator who

practices regularly

before the federal

and state courts,

the SEC, FINRA and

the ACC regarding

securities issues and

other general business

matters.

David C. Tierney

Shareholder

Sacks Tierney P.A.

sackstierney.com

A veteran litigator

and past chair of

the State Bar’s ADR

section, Tierney

is a Best Lawyers

selectee (arbitration

and mediation)

and member of the

AAA Commercial

and Construction

Arbitration and

Construction

Mediation panels.

Christopher L.

Callahan

Director

Fennemore Craig

fclaw.com

Callahan chairs

the Business Torts

and Personal

Injury practice and

counsels clients on

alternative dispute

resolution techniques

and participates

in arbitration

and mediations.

He represents

business entities

addressing toxic torts,

insurance coverage

and commercial

transactions.

Alisa J. Gray

Shareholder

Tiffany & Bosco, P.A.

tblaw.com

Gray’s practice is

concentrated in

alternative dispute

resolution related

to probate and trust

litigation, elder law

and administration.

Retained and

appointed in

complicated class

actions involving

minors/decedents and

as guardian ad litem

or dispute resolution

master.

Mark A. Nadeau

Co-managing partner

DLA Piper

dlapiper.com

Nadeau is widely

recognized as a

leading litigator and

commentator on

international dispute

resolution. He has

represented clients

in many high-profile

disputes involving

television, aviation,

real estate, hospitality,

energy, trade secrets

and unfair business

practice matters.

Tod. F. Schleier

Founder

Schleier Law Offices

schleierlaw.com

Schleier’s success

as a mediator is due

to his experience

in representing

individuals and

employers, as well

as a belief that most

employment-related

disputes should be

resolved short of

parties expending

significant time and

resources on a legal

battle.

Jon Weiss

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Weiss is an

experienced trial and

appellate lawyer. As a

partner in the firm’s

Litigation Group,

he has a particular

focus in the areas of

professional liability,

lawyer discipline, and

complex business

litigation.

AB | March-April 2014 41


TOP LAWYERS LIST BANKING

Mark S. Bosco • Shareholder

Tiffany & Bosco, P.A. • tblaw.com

Bosco has established one of the

largest, most qualified banking,

financial services, foreclosure

(trustee sales), bankruptcy, forcible

detainer, mediation and REO

practices in the nation. His practice

includes all banking and real estate

related litigation.

Stanley D. Mabbitt • Of counsel

Ballard Spahr LLP • ballardspahr.com

Mabbitt counsels financial

institutions and other consumer

financial services providers on

compliance with state and federal

law and implementation of lending

programs. He has worked at the

Federal Reserve and at one of the

nation’s largest banks.

James E. Brophy • Shareholder

Ryley Carlock & Applewhite • rcalaw.com

Brophy is experienced in insurance

and banking law, including the

formation and licensing of insurance

and reinsurance companies and

banks and providing counseling

concerning the regulation of banks

and insurance companies. He has

been recognized in Best Lawyers in

America® for 2005-2012.

Robert J. Novak • Member

Jennings, Strouss & Salmon, PLC • jsslaw.com

Novak assists banks, private and

public, officers, directors, and

shareholders in issues from regulatory

compliances, dispute resolution, deal

structures, bankruptcy issues and

related matters.

Tia Cottey • Partner

Bryan Cave LLP • bryancave.com

Cottey’s practice emphasizes all

aspects of real estate finance

and real estate capital markets,

including the representation of

lenders, commercial mortgage

loan servicers, special servicers,

participants, and co-lenders.

Matthew Mehr • Partner

Quarles & Brady LLP • quarles.com

Martindale-Hubbell AV® Peer

Review Rated and honored annually

since 2006 by The Best Lawyers in

America, Mehr focuses in the areas

of real estate, commercial and taxexempt

finance.

Erick Durlach • Shareholder

Renaud Cook Drury Mesaros, PA • rcdmlaw.com

Durlach handles a broad range of

commercial litigation, including

banking matters, business torts,

and contract disputes arising out

of a variety of contexts, such as

construction and employment

agreements.

Julie Rystad • Shareholder

Gallagher & Kennedy • gknet.com

Rystad represents parties in various

commercial finance transactions,

including asset-based, equipment,

and real estate loans and leases.

In addition to structuring,

negotiating and documenting client

transactions, she advises clients

in workouts and restructuring

distressed loans.

Brent Gardner • Partner

Lewis Roca Rothgerber LLP • lrrlaw.com

Gardner is a partner in the firm’s

Finance and Bankruptcy group.

For more than 28 years, he has

represented lenders in major

bankruptcy cases and in workouts

of commercial and real estatebased

loans.

Jeffrey Verbin • Shareholder

Greenberg Traurig • gtlaw.com

Verbin brings more than 30 years

of legal experience to his clients in

the financial services, real estate

and sports and entertainment

industries. He has represented

investors and new ownership

groups in sports facility and hotel

acquisitions and franchisors in

multi-state financing transactions.

42 AB | March-April 2014


TOP LAWYERS LIST BANKRUPTCY/REORGANIZATION

Steven N. Berger

Shareholder

Engelman Berger, P.C.

eblawyers.com

Berger is focused on

resolution of complex

business disputes

through effective

representation

of clients in

bankruptcy or other

reorganization

proceedings, loan

workouts, litigation

and business

transactions.

John R. Clemency

Shareholder

Gallagher & Kennedy

gknet.com

Clemency is an

Arizona State Bar

Certified Commercial

Bankruptcy Specialist

with expertise across

diverse industries

assisting lenders,

borrowers, secured

and unsecured

creditors, fiduciaries

and asset buyers.

Keen negotiator with

courtroom experience

in bankruptcy courts

across the United

States.

John J. Fries

Shareholder

Ryley Carlock & Applewhite

rcalaw.com

Fries is a certified

bankruptcy specialist

recognized by the

Arizona State Bar

and American Board

of Certification and

regularly represents

fi ancial institutions,

businesses, trustees

and creditors’

committees in

complex bankruptcy

cases and workouts.

John (Jack) J. Hebert

Shareholder

Polsinelli

polsinelli.com

Hebert is a nationally

recognized leader

in bankruptcy and

insolvency law. For

over 35 years he

has represented

trustees and receivers

in insolvency

proceedings and

several large banks

on their workout and

bankruptcy files.

Thomas J. Salerno

Partner

Squire Sanders

squiresanders.com

Salerno co-chairs the

firm’s international

financial restructuring

practice. He has

extensive experience

representing

distressed companies,

acquirers and

creditors in financial

restructuring

and bankruptcy

proceedings,

pre- and postbankruptcy

workouts

and corporate

recapitalizations.

Susan Boswell

Partner

Quarles & Brady LLP

quarles.com

Named among the

“Top 50 Attorney

in Arizona” by

Southwest Super

Lawyers, Boswell

brings more than 30

years expertise to her

national bankruptcy

and reorganization

practice, representing

both creditors and

debtors.

Susan Freeman

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Freeman is a partner

who concentrates her

practice on business

bankruptcy and on

appeals of all kinds.

With experience

serving as individual

counsel and as cocounsel,

she helps in

all aspects of business

bankruptcy.

Daniel E. Garrison

Managing member

Andante Law Group

andantelaw.com

Garrison has

almost two decades

of corporate

restructuring,

business bankruptcy

and related experience

with troubled business

in the real estate

development, retail,

manufacturing,

health care,

telecommunications,

construction,

agricultural, mining,

airline, and high-tech

industries.

Randy Nussbaum

Founding shareholder

Nussbaum Gillis & Dinner, P.C.

ngdlaw.com

Nussbaum’s 33 years

of zealous advocacy

in sophisticated,

complex bankruptcy

and insolvency cases

has earned him high

distinction nationally

and locally and

numerous peer-review

awards. Nussbaum’s

passion for the law

is matched by his

commitment to the

Scottsdale community,

his home for more

than 50 years.

Lawrence E. Wilk

Shareholder

Jaburg Wilk

jaburgwilk.com

Wilk has more than

33 years’ experience

handling significant

bankruptcy cases on

behalf of trustees,

creditors and debtors.

Achievements include

adjunct professor at

ASU’s College of Law,

Southwest Super

Lawyer, Arizona’s

Top Lawyers, rated

AV Preeminent from

Martindale-Hubbell

and a Master in the

Arizona Bankruptcy

Inn of Court.

44 AB | March-April 2014


TOP LAWYERS LIST EMPLOYEE BENEFITS & INSURANCE

Floyd Bienstock • Partner

Steptoe & Johnson LLP • steptoe.com

Bienstock is a partner at Steptoe

who leads the Insurance Coverage

and Bad Faith practice. He focuses

on litigating insurance coverage

and commercial litigation matters

in state and federal courts. He was

named Best Lawyers’ 2014 Phoenix

Insurance Law “Lawyer of the Year.”

Steven Plit • Partner

Kunz Plitt Hyland & Demlong, P.C. • kunzlegal.com

Super Lawyers designated Plitt one

of the Top 50 Lawyers in Arizona.

He was named Insurance Lawyer of

the Year in 2012 by Best Lawyers.

Plitt was also designated as one of

the Best Lawyers in America.

Michael E. Hensley • Partner

Jones, Skelton & Hochuli, P.L.C. • jshfirm.com

Hensley has been practicing

employee benefits and insurance

law since 1985 and has been

selected to Arizona’s Finest

Lawyers. Hensley shares his

expertise in this field by actively

presenting at seminars and

conferences.

Gena L. Sluga • Partner

Christian, Dichter & Sluga • cdslawfirm.com

Sluga is an AV-rated attorney who

has been recognized by Super

Lawyers as one of the 25 Top

Women Lawyers in Arizona. Her

practice emphasizes insurance

coverage, and she is licensed in

Arizona, Nevada and Texas.

Helen R. Holden • Shareholder

Sacks Tierney P.A. • sackstierney.com

Holden is a frequent writer on

practical legal topics for employers.

She is a member of the State

Bar’s Labor and Employment Law

Section and the Defense Research

Institute’s Employment and Labor

Law Committee.

Cindy L. Shupe • Director

Fennemore Craig • fclaw.com

Shupe practices in the areas

of pension and profit sharing,

executive compensation, employee

health benefits, taxation and

tax planning for retirement

accumulations. She chairs the

firm’s ERISA and Employee Benefits

practice and speaks nationally.

Kathryn A. Honecker • Shareholder

Bonnett, Fairbourn, Friedman & Balint • bffb.com

Honecker’s practice focuses on class

actions in federal and state courts

throughout the United States,

representing plaintiff lasses in

major consumer fraud, civil rights,

employment and insurance sales

practices cases and other complex

commercial litigation.

Patrick T. Stanley • Member

Comitz | Beethe • cobelaw.com

Stanley is particularly experienced

in litigating insurance cases,

including bad faith, individual

disability, employer-sponsored

disability and professional liability

coverage matters.

Anne L. Leary • Shareholder

Gallagher & Kennedy • gknet.com

Leary advises employers with

respect to their 401(k), ESOP and

other retirement plans, insured

and self-insured health plans, and

executive compensation programs.

She counsels clients on ERISA

fiduciary responsibility, ACA,

HIPAA and COBRA issues.

Kurt M. Zitzer • Partner

Meagher & Geer, P.L.L.P. • meagher.com

Zitzer is a litigation attorney whose

practice focuses on insurance

coverage, including writing

coverage opinions and defending

commercial insurance cases. He is

also an experienced arbitrator and

expert witness in matters regarding

insurance coverage disputes, and

bad faith claims.

AB | March-April 2014 45


TOP LAWYERS LIST BUSINESS/CORPORATE LAW

Joseph Crabb

Partner

Squire Sanders

squiresanders.com

Crabb focuses his

practice on corporate

finance and securities

matters, including

merger and acquisition

transactions, public

and private securities

offerings, and

counseling corporate

officers and directors.

Phillip Guttilla

Shareholder

Polsinelli

polsinelli.com

Guttilla counsels

emerging growth

companies and multinational

enterprises in

the areas of corporate

law, mergers and

acquisitions, securities

and capital formation,

hedge fund and

private equity fund

formation. He is also

a CPA and a CFA.

Kevin C. Hunter

Partner

Steptoe & Johnson LLP

steptoe.com

Hunter is a partner in

Steptoe’s Corporate

Securities & Finance

practice. He counsels

clients on business

transactions including

M&A’s, public and

private securities

offerings and joint

ventures. Hunter was

recognized in the 2013

edition of Southwest

Super Lawyers.

Robert Kant

Shareholder

Greenberg Traurig

gtlaw.com

Kant has represented

numerous large and

small issuers of equity

and debt securities in

hundreds of securities

transactions involving

the sale of more

than $20 billion of

securities through

virtually every major

investment banking

firm in the United

States. He represents

national, regional

and local investment

banking firms.

Jordan Rose

Founder

Rose Law Group

roselawgroup.com

In 13 years, Rose

— a real estate

and government

relations specialist

— has grown Rose

Law Group into the

largest womanowned

law firm in

the southwestern

states. Rose’s passion

is adding value to

her clients’ business

propositions – her goal

being “to make my

clients more money.”

Scott Dewald

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Scott DeWald

concentrates his

practice on mergers

and acquisitions,

financing and

other commercial

transactions,

raising capital, joint

ventures, executive

compensation, new

business formation,

and complex and

simple contracts.

Robert J. Hackett

Member

Ridenour Hienton & Lewis

rhlfirm.com

Hackett’s practice

focuses in the areas of

corporate, securities

and banking law,

including public

offerings, private

placements, mergers

and acquisitions and

corporate finance.

He has represented

issuers, underwriters,

venture capital firms,

fi ancial institutions

and purchasers of

securities.

Melissa G. Iyer

Shareholder

Burch & Cracchiolo

bcattorneys.com

Iyer has represented

a number of

governmental

institutions in high

profile cases involving

education, civil

rights, negligence

and constitutional

issues. She also has

litigated securities

cases and business and

partnership disputes.

Karen C. McConnell

Partner

Ballard Spahr LLP

ballardspahr.com

McConnell focuses

on corporate and

securities law, with an

emphasis on mergers

and acquisitions

and private equity

investment

transactions. She also

represents issuers in

public offerings and

private placements

of debt and equity

securities.

Robert A. Royal

Shareholder

Tiffany & Bosco, P.A.

tblaw.com

Royal’s practice

emphasizes intracorporate

dispute

and director, officer

and manager liability

issues. His practice

has been limited to

business litigation and

business divorce.

46 AB | March-April 2014


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Energy and Natural Resources

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TOP LAWYERS LIST COMMERCIAL LITIGATION

John DeWulf • Founding member

Roshka DeWulf & Patten • Rdp-law.com

DeWulf has extensive experience

with complex commercial litigation,

including contracts, business torts,

trade secrets, intellectual property,

partnership and products. He

has represented multi-national

clients as well as regional and local

businesses and individuals.

Pamela Overton Risoleo • Shareholder

Greenberg Traurig • gtlaw.com

Overton Risoleo is listed as one of

the top 25 Women lawyers in the

state by Super Lawyers magazine.

She currently serves as both

National and Regional counsel, and

has managed large litigation teams,

many of which include lawyers from

other national law firms.

Daniel G. Dowd • President

Cohen Kennedy Dowd & Quigley, P.C. • ckdqlaw.com

Dowd is the President of CKDQ,

a 15-lawyer firm specializing in

complex commercial litigation.

Dowd and his partners have been

privileged to represent many of

Arizona’s most respected business

men and women in all variety of

disputed matters.

Randy Papetti • Partner

Lewis Roca Rothgerber LLP • lrrlaw.com

Papetti, partner and Practice Group

Leader in the firm’s Litigation group,

handles a variety of commercial

disputes, particularly in cases

involving partnerships and other

joint ventures, real estate, banking,

distributor terminations and

restrictive covenants.

Paul Eckstein • Partner

Perkins Coie • perkinscoie.com

Eckstein is focused on civil

litigation (including appellate

matters) involving commercial, legal

malpractice, constitutional, Indian

law and political law issues. He also

frequently serves as a mediator and

arbitrator.

Patricia Lee Refo • Partner

Snell & Wilmer • swlaw.com

Refo’s practice is concentrated in

complex commercial litigation

and internal investigations, with

extensive experience in financial

institutions litigation, professional

malpractice defense, class actions,

trade secret litigation, and

commercial and business torts.

Laura L. Kennedy • Partner

Cohen Kennedy Dowd & Quigley, P.C. • ckdqlaw.com

Kennedy is included in the 2011 and

2012 editions of Best Lawyers in

America. In 2007, she helped earn a

$360 million verdict in a commercial

tort trial, the second-largest verdict

in the history of Arizona.

Timothy J. Thomason • Member

Dickinson Wright/Mariscal Weeks PLLC

dickinsonwright.com

Thomason has more than 29 years

of litigation experience in federal

and state courts. He focuses

primarily on litigation involving

professional liability, real property,

financial institutions, trust and

estate, commercial disputes, title

insurance and escrow.

William J. Maledon

Member and head of litigation practice

Osborn Maledon • omlaw.com

A graduate of University of Notre

Dame Law School and former law

clerk for Justice William Brennan

of U.S. Supreme Court, Maledon

is recognized as one of the leading

commercial litigation and trial

attorneys in Arizona.

Jeffrey H. Wolf • Partner

Quarles & Brady LLP • quarles.com

Named among the “Top 50

Attorneys in Arizona” by Southwest

Super Lawyers and listed in The

Best Lawyers in America every

year since 2007, Wolf’s national

practice focuses on franchise and

distribution disputes.

48 AB | March-April 2014


TOP LAWYERS LIST CONSTRUCTION LITIGATION

Michael S. Dulberg

Shareholder

Burch & Cracchiolo

bcattorneys.com

Dulberg’s practice

focuses on

construction law and

commercial litigation.

He represents public

and private owners,

general contractors

and subcontractors

in contract drafting

and negotiation,

arbitration and trial of

claims, surety claims

and job site injuries.

John Randall

Jefferies

Director

Fennemore Craig

fclaw.com

Jefferies litigates

construction claims

throughout the

Southwest in the

areas of defective

specifications,

constructive changes,

acceleration, excusable

and compensable

delays, differing

site conditions,

terminations for

default and structured

settlements and lien

foreclosures.

Jodi Knobel

Feuerhelm

Partner

Perkins Coie

perkinscoie.com

Feuerhelm focuses on

construction litigation,

product liability

and real estate.

Her construction

experience covers a

wide range of disputes,

including actions

alleging failures in

building materials

and representation of

developers, owners,

contractors and other

parties in disputes.

Sharon B. Shively

Shareholder

Sacks Tierney P.A.

sackstierney.com

Shively is a Best

Lawyers and Super

Lawyers selectee

(construction) and

among Super Lawyers’

“Top 25 Arizona

Women” (2013).

She is a member

of the American

Subcontractors

Association and

the ROC Industry

Advisory Council.

Denise J. Wachholz

Shareholder

Renaud Cook Drury Mesaros, PA

rcdmlaw.com

Wachholz, a litigator

for more than 25

years with emphasis

in construction

litigation, successfully

represented

the architect in

Flagstaff Affordable

Housing v. Design

Alliance, a widely

cited 2010 Arizona

Supreme Court

published decision

that expanded the

economic loss rule.

Frances Haynes

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Haynes is a partner

and a leading attorney

in the firm’s Litigation

and Construction

groups. Her practice

emphasizes providing

legal advice to

businesses on all

facets of commercial

law, construction, and

development issues.

Craig Kaufman

Co-managing partner

Quarles & Brady LLP

quarles.com

Recognized as Best

Lawyers® 2013,

Tucson Bet-the-

Company Litigation

Law “Lawyer of the

Year” and Martindale-

Hubbell AV® Peer

Review Rated, the

Tucson office comanaging

partner is a

leader in construction

litigation and tribal

issues.

Jay M. Mann

Member

Jennings, Strouss & Salmon, PLC

jsslaw.com

Mann focuses his

practice in the areas

of surety, fidelity and

construction law. In

addition, Mr. Mann

represents clients in

commercial litigation

matters and serves

as an arbitrator and

mediator.

Jeffrey Walsh

Shareholder

Greenberg Traurig

gtlaw.com

Walsh, who has

practiced law for

more than 30 years,

focuses on business

litigation and trials,

real estate litigation

and construction

litigation, at both

the trial level and on

appeal.

Mark Worischeck

Managing shareholder

Sanders & Parks, P.C.

sandersandparks.com

Worischeck’s practice

emphasizes complex

civil litigation. He

devotes a significant

portion of his practice

to representing

contractors and

insurers in the areas

of construction defect,

personal injury and

insurance coverage

issues.

50 AB | March-April 2014


TOP LAWYERS LIST EMPLOYMENT/LABOR RELATIONS

Laurent Badoux • Shareholder

Greenberg Traurig • gtlaw.com

Badoux focuses his practice on

domestic and international labor

and employment law, with an

emphasis on compensation issues,

class action litigation, cross-border

movement of personnel, restrictive

covenants and employee relations in

a variety of industries.

John F. Lomax, Jr. • Partner

Snell & Wilmer • swlaw.com

Lomax focuses on the defense of

labor and employment matters.

He represents employers in class

and collective actions, wage and

hour issues, restrictive covenants,

trade secrets, affirmative action

execution, employment agreements

and EEO cases.

Joseph T. Clees • Shareholder

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

ogletreedeakins.com

Clees has been singled out as one

of the top employment and labor

law attorneys in the country. He

represents employers throughout

the United States in discrimination

and wrongful discharge cases, as

well as labor relations.

Mark Ogden • Managing shareholder

Littler • littler.com

In 22 years of practice, Ogden

has litigated more than 600

employment lawsuits to conclusion,

including 26 jury trials to verdict.

He is the co-chair of Littler’s

Complex Litigation and Jury Trials

Practice Group.

Richard S. Cohen • Shareholder

Jackson Lewis • jacksonlewis.com

Cohen has advised management on

virtually all aspects of employment

law for almost 40 years. He has been

listed in Best Lawyers in America for

more than 20 years and also ranked

in the highest tier of Chambers,

U.S.A. and in Super Lawyers.

Stephanie Quincy • Partner

Steptoe & Johnson LLP • steptoe.com

Quincy is a partner in the Litigation

Department, who focuses on

employment matters including

wrongful termination, sexual

harassment, defamation, and breach

of contract claims. She was named

to Southwest Super Lawyers’ 2013

lists of the “Top 25 Women” and

“Top 50 Attorneys” in Arizona.

John Doran • Member

Sherman & Howard • sah.com

Represents employers in mass

employment and wage/hour class

and collective action litigation;

employment discrimination and

wrongful termination litigation;

trade secret, unfair competition,

restrictive covenant and employee

loyalty litigation.

Lori A. Higuera • Director

Fennemore Craig • fclaw.com

Higuera co-chairs the firm’s

employment and labor practice

group representing employers in

internal and external investigations,

arbitration, mediation, litigation,

and administrative proceedings. She

provides employment training and

presents work-related seminars to

professional organizations.

Lawrence J. Rosenfeld • Partner

Squire Sanders • squiresanders.com

Rosenfeld has more than 35

years of experience in the area

of employment law. He is a

fellow of the College of Labor

and Employment Lawyers and a

member of numerous professional

organizations including the

Employment Law, Litigation

and Health Law Sections of the

American Bar Association.

Jay Zweig • Partner

Bryan Cave LLP • bryancave.com

Zweig practices employment law

representing private businesses

and public corporations in

employment discrimination

and sexual harassment claims;

wrongful discharge claims; wage

and hour disputes; employee

hiring, discipline, and discharge

procedures; employee handbooks

and contracts.

AB | March-April 2014 51


TOP LAWYERS LIST ENERGY AND NATURAL RESOURCES

Thomas Campbell

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Campbell’s practice is

concentrated in the

areas of regulatory and

administrative law,

particularly energy,

telecommunications,

water and utility

regulation. He

often represents

energy companies

in regulatory and

contractual matters.

Norman D. James

Director

Fennemore Craig

fclaw.com

James practices

natural resources

and environmental

law, including the

Endangered Species

Act, the National

Environmental Policy

Act, mining and

public lands. His work

involves litigation

in the federal courts

and rulemaking,

permitting and other

regulatory matters.

Rita P. Maguire

Founding member

Maguire & Pierce

mpwaterlaw.com

Maguire served

as director of the

Arizona Department

of Water Resources

from 1993 through

2001, represented

the state’s interests

in the Colorado River

Basin, was a key figure

in the development

of the Arizona Water

Bank Authority,

and played a central

role in Indian water

rights negotiations in

Arizona.

Court S. Rich

Senior partner

Rose Law Group

roselawgroup.com

Rich is senior partner

and chair of the

firm’s renewable

energy department.

Rich appears

regularly at the

Arizona Corporation

Commission often

representing the

nation’s largest solar

installers and national

solar industry groups.

Lee A. Storey

Partner

Ballard Spahr LLP

ballardspahr.com

Storey leads Ballard

Spahr’s water law

practice and counsels

clients on energy,

Indian law, and

natural resources

issues. She has

extensive experience

with complex water

rights litigation

and settlement

negotiations involving

multiple parties.

Joe Drazek

Partner

Quarles & Brady LLP

quarles.com

Martindale-Hubbell

AV® Peer Review Rated

and honored annually

since 2008 by The Best

Lawyers in America,

Drazek’s practice

focuses on regulatory,

litigation matters

within Quarles’

Environmental Group

and spans a variety of

industries.

Margaret LaBianca

Shareholder

Polsinelli

polsinelli.com

LaBianca counsels

clients on regulatory

compliance

and strategic

considerations with

respect to natural

resources and water

law including NEPA,

endangered species,

natural resource

damages, Clean Water

Act 404, land use,

waste management,

and the allocation of

risk and liability for

contamination.

Michael Patten

Member

Roshka DeWulf & Patten

Rdp-law.com

Patten practices in

the areas of public

utilities, electricity,

water/wastewater,

energy, gas and

telecommunications

regarding matters

involving policy

issues, rate cases,

rulemakings,

financings, line

sitings, service

area extensions,

formal complaints

and various ACC

proceedings.

William Staudenmaier III

Partner

Snell & Wilmer

swlaw.com

Staudenmaier

represents private/

public sector clients

in acquiring and

protecting water

rights for industrial,

agricultural and

municipal uses.

Kenneth C. Sundlof

Member

Jennings, Strouss & Salmon,

PLC

jsslaw.com

Sundlof focuses his

broad experience

and expertise on a

wide variety of issues

facing the energy and

utility industries,

including industry

trends and structure,

and regulatory,

business, contract,

environmental,

legislation and

litigation issues.

52 AB | March-April 2014


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AB | March-April 2014 53


TOP LAWYERS LIST ENVIRONMENTAL LAW

Robert D. Anderson • Director

Fennemore Craig • fclaw.com

Anderson practices in

environmental and water resource

law focusing on water rights and

supply and wetlands (404) issues.

He advises clients on planning,

permitting and compliance issues

associated with mining, energy and

residential development.

Ryan Hurley • Partner

Rose Law Group • roselawgroup.co

Hurley has a wide range of

experience in environmental and

natural resources law helping clients

with creative solutions to regulatory

and transactional issues related to

water, air, energy, and land use.

Carla Consoli • Partner

Lewis Roca Rothgerber LLP • lrrlaw.com

Consoli is a partner and Practice

Group Leader of the firm’s

Regulatory and Government

Practice. She helps clients

understand and navigate the

environmental, water, cultural and

natural resource laws affecting their

businesses.

Megan Lennox • Partner

Bryan Cave LLP • bryancave.com

Lennox represents clients regarding

compliance with federal and state

environmental regulatory programs.

She also counsels clients regarding

environmental due diligence for

mergers and acquisitions, real estate

transactions, and environmental

insurance.

Stanton Curry • Shareholder

Gallagher & Kennedy • gknet.com

Curry has expertise in complex

Superfund sites, including eastern

sediment sites, and air quality

matters, including successful

administrative, legislative and

judicial challenges to unauthorized

regulations. Work spans multiple

states, Indian lands and Canada.

Dan Muchow • Partner

Quarles & Brady LLP • quarles.com

Martindale-Hubbell AV® Peer

Review Rated and honored annually

since 2003 by The Best Lawyers in

America, Muchow’s practice focuses

on both general corporate matters as

well as environmental and natural

resources.

Michelle De Blasi • Shareholder

Greenberg Traurig • gtlaw.com

De Blasi focuses her practice on

environmental and energy law, with

an emphasis on natural resources

matters. She advises clients on

matters including traditional

and renewable energy project

development, environmental

permitting and compliance, and

greenhouse gas emissions.

Lucas Narducci • Shareholder

Polsinelli • polsinelli.com

Narducci has more than 25 years

of experience counseling clients

on compliance with environmental

and related laws regarding their

operations, manufacturing,

offices, facilities, transactions,

mergers, acquisitions, divestments,

developments, audits, and other

commercial and industrial settings.

Judith M. Dworkin • Managing shareholder

Sacks Tierney P.A. • sackstierney.com

One of the “50 Most Influential

Women in Business” (AzBusiness,

2013), Dworkin represents clients

in water, environmental and natural

resources matters and is a Best

Lawyers selectee in Native American

law and water law.

Christopher Thomas • Partner

Squire Sanders • squiresanders.com

Thomas practices environmental

litigation, mediation and counseling

on behalf of corporate, industrial

and municipal clients in Arizona

and throughout the United States.

54 AB | March-April 2014


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TOP LAWYERS LIST ESTATE AND TRUST LITIGATION

John R. Becker

Partner,

Becker & House

beckerandhouse.com

Becker’s practice

includes estate

planning for clients of

moderate means, to

sophisticated estate

planning for high

net worth clients.

He is a Fellow of the

American College

of Trust and Estate

Counsel and is listed

in the Best Lawyers

of America, Trusts &

Estates.

Hope E. Leibsohn

Member

Sherman & Howard

sah.com

Leibsohn advises

clients on will, trusts,

power of attorney,

gift, and transfer tax

planning, lifetime

wealth transfer

through qualified

personal residence

trusts, grantor

retained annuity

trusts, family limited

partnerships, planned

giving, private

foundations, and other

sophisticated estate

and gift tax planning

strategies.

James A. Ryan

Partner

Quarles & Brady LLP

quarles.com

Martindale-Hubbell

AV® Peer Review

Rated, Ryan’s practice

focuses on complex

commercial litigation,

litigation involving

direct sales companies

and distributors, civil

racketeering litigation,

business torts, actions

for breach of contract

and class actions.

John C. Vryhof

Partner

Snell & Wilmer

swlaw.com

Vryhof’s practice

is concentrated in

estate planning,

charitable planning,

foundation and nonprofit

organizations,

business succession

planning, and

international estate

planning.

Richard H. Whitney

Gust Rosenfeld

gustlaw.com

Whitney’s practice

includes estate

planning, probate and

trust administration,

guardianships,

conservatorships

and nonprofit

organizations.

In particular, he

represents clients

with intergenerational

family issues. He is

AV® Preeminent

rated by Martindale-

Hubbell®, representing

the highest rating

in legal ability and

ethical standards.

David L. Case

Shareholder

Tiffany & Bosco, P.A.

tblaw.com

Experience in estate

planning; taxation;

estate and trust

administration;

Probate Court

petitions regarding

will, estate and

trust issues and

modification or

termination of

irrevocable trusts; and

assisting parties to

resolve will, estate and

trust controversies.

Phoebe Moffatt

Shareholder

Sacks Tierney P.A.

sackstierney.com

A Certified Specialist

in Estate and Trust

Law and a Super

Lawyers and Best

Lawyers selectee,

Moffatt represents

clients in estate

planning, probate and

trust administration,

guardianship and

conservatorship,

and beneficiary/heir

matters.

Louis Silverman

Founding partner

Silverman Patton

silvermanpatton.com

Silverman’s practice

deals with all aspects

of estate and wealth

planning. He has

been a member of the

National Network

of Estate Planning

Attorneys, an

association of lawyers

across the country

whose practices are

exclusively dedicated

to or include estateplanning

law.

Peter Wand

Associate

Lewis Roca Rothgerber LLP

lrrlaw.com

Wand is a member of

the firm’s Trusts and

Estates, Taxation,

and ERISA practices.

He assists clients

in identifying and

implementing their

estate planning and

uses instruments and

techniques best suited

to their needs.

Juan Pablo G.

Zaragoza

Associate

Polsinelli

polsinelli.com

Zaragoza counsels

clients in the areas

of estate planning,

international estate

planning, business

succession planning,

charitable planning,

probate, trust

administration,

and guardianship/

conservatorship. He is

bilingual in Spanish

and holds an LL.M

degree in taxation.

56 AB | March-April 2014


TOP LAWYERS LIST FAMILY LAW

Barry C. Dickerson • Equity partner

Udall Shumway • udallshumway.com

Dickerson, a certified Family

Law Specialist, handles matters

involving child custody, paternity,

relocation and interstate custody,

child and spousal support, cases

with issues of complex valuation

and division of property, assets and

debts.

Kaine Fisher • Director of Family Law

Rose Law Group • roselawgroup.com

Fisher primarily handles highconflict,

high-asset family law

matters throughout the Valley. He

was named the “Best attorney to

have on your side to end things” by

Scottsdale Living.

Michelle J. Perkins • Managing partner

Owens & Perkins, P.C. • oplaw.com

Perkins’ practice includes divorce,

legal separation, prenuptial and

postnuptial agreements, paternity,

child support, custody and

relocation matters. She earned

the 2013 Martindale-Hubbell

Client Distinction Award, which

recognizes lawyers for their quality

of service, value, responsiveness and

communication ability.

Alexander Poulos • Shareholder

Tiffany & Bosco, P.A. • tblaw.com

Family law practice focuses on

divorce, child custody and legal

decision making, parenting time,

child support, spousal maintenance,

domestic disputes, orders of

protection, juvenile dependency

actions, and other issues regarding

families and people living together.

Douglas C. Gardner • Partner

Davis Miles McGuire Gardner PLLC • davismiles.com

Gardner works hard to help

his clients reach appropriate

agreements and to avoid trial

through amicable settlement.

However, Gardner is no stranger to

the courtroom and will take cases

through difficult and contested

trials when appropriate settlement

cannot be achieved.

Mitchell Reichman • Shareholder

Jaburg Wilk • jaburgwilk.com

Reichman is a board certified

family law specialist who provides

a problem solving, results-oriented

approach to his clients. Mr.

Reichman has been selected as a

Best Lawyer in America.

Angela K. Hallier • Managing partner

Hallier & Lawrence PLC • hallierlaw.com

Hallier has been a Certified Family

Law Specialist since 1996 and is

serving her fifth year on the Family

Law Advisory Commission of the

State Bar of Arizona, a committee

that oversees the certification

process for family law specialists.

Steven M. Serrano • Shareholder

Burch & Cracchiolo • bcattorneys.com

Serrano practices Family Law

with emphasis on dissolution,

including divorce representation

and mediation, property division

and business valuation matters

and issues regarding child support,

custody and paternity, premarital

agreements, grandparents’ rights

and adult adoptions.

Norma Izzo Milner • Member

Jennings, Strouss & Salmon, PLC • jsslaw.com

Izzo Milner concentrates her

practice in the area of family law

and domestic relations matters,

including collaborative divorce,

mediation, arbitration, parent

coordination, custody and child

support.

Susan M. Swick • Partner

Ryan Rapp & Underwood • rrulaw.com

Swick has been included in the

Best Lawyers in America and Super

Lawyers of the Southwest for family

law. She was also first chair of the

State Bar of Arizona Family Law

Practice and Procedure Standing

Committee.

AB | March-April 2014 57


TOP LAWYERS LIST GENERATION NEXT (Age 35 and under)

Melissa A. Bengtson

Associate

DLA Piper

dlapiper.com

Bengtson practices

in corporate and

securities law,

assisting companies

with advice regarding

SEC reporting and

corporate governance;

M&A transactions;

and debt and equity

financings.

Kerryn Holman

Associate

Squire Sanders

squiresanders.com

Holman’s practice

is concentrated in

complex commercial

litigation in both state

and federal courts.

She has experience

litigating a variety of

matters, including:

breach of contract, real

estate, business torts,

employment disputes,

construction defects,

and bankruptcy

appellate work.

Hamid Jabbar

Shareholder

Tiffany & Bosco, P.A.

tblaw.com

Jabbar represents

businesses and

professionals in the

financial, automotive,

internet, e-commerce,

and medical fields.

As a California and

Arizona lawyer,

routinely litigates

across state lines

in state and federal

courts.

Shanks Leonhardt

Associate

Sanders & Parks, P.C.

sandersandparks.com

Leonhardt focuses his

practice in high

value complex civil

litigation with a

specific emphasis

in counseling and

representing insurers

in complex bad faith,

construction defect,

additional insured,

personal injury and

primary/excess

coverage issues cases.

Milton Wagner

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Wagner focuses on

business litigation,

including primarily

business torts and

financial disputes.

He helps clients

resolve cases of fraud

and other financial

misconduct, business

interference, unfair

trade practices, and

similar disputes.

Bryan J. Gottfredson

Attorney

Sacks Tierney P.A.

sackstierney.com

Bryan Gottfredson

represents clients in

business and corporate

disputes. His

experience includes

litigation matters

involving shareholder

and partnership

disputes, real estate,

securities, breach of

contracts, and other

issues that arise in

running a business.

Kami M. Hoskins

Associate

Jennings, Strouss & Salmon,

PLC

jsslaw.com

Hoskins practices

bankruptcy by

representing debtors,

unsecured creditors’

committees, and

secured creditors both

in and out of court.

She also practices

labor and employment

and helps employers

resolve complex

employment matters.

Jessica R. Kenney

Associate

Andante Law Group

andantelaw.com

Kenney focuses her

practice in the areas of

business bankruptcy

and corporate

restructuring. She

centers her legal

representation on

creative and practical

solutions for business

and corporate clients

in need of financial

restructuring.

Wesley Ray

Associate

Polsinelli

polsinelli.com

Ray counsels realestate

developers,

banks, loan servicers,

and ownership

groups on resolving

complex business and

financial problems.

He is experienced in

financial restructuring

and business litigation

with specific emphasis

on consensual debt

restructurings

and Chapter

11 bankruptcy

proceedings.

Marian Zapata-Rossa

Associate

Quarles & Brady LLP

quarles.com

Named to “40 Hispanic

Leaders Under 40”

by Univision and

Chicanos Por La

Causa, Inc., and

recently honored with

a President’s Volunteer

Service Award, Zapata-

Rossa practices in

the area of labor and

employment.

58 AB | March-April 2014


AB | March-April 2014 59


TOP LAWYERS LIST GOVERNMENT RELATIONS

Lisa Borowsky • Partner

Davis Miles McGuire Gardner PLLC • davismiles.com

Borowsky served on the Scottsdale

City Council from 2009-2013. Her

experience on the Council provides a

background in municipal operations

which provides a great benefit to her

clients. As a recognized leader in her

community, she frequently assists

with lobbying efforts for the benefit

of her clients.

Joseph A. Kanefield • Partner

Ballard Spahr LLP • ballardspahr.com

Kanefield, former general counsel

to Arizona Gov. Jan Brewer

and State Election Director,

focuses on government relations,

constitutional law, civil and

appellate litigation, public-private

partnerships, and political law,

which includes election, campaignfinance,

and voting matters.

Robert D. Dalager • Shareholder

Gallagher & Kennedy • gknet.com

Dalager has expertise in

government relations,

administrative law and lobbying

before the Legislature, executive

branch, cities and counties. Known

as champion for reducing undue

regulation and his campaign

finance, election law, candidate

issues and PAC oversight experience.

Timothy A. La Sota • Shareholder

Tiffany & Bosco, P.A. • tblaw.com

La Sota practices in the areas of

government relations, regulatory

and administrative law, election law

and procurement.

Michael Preston Green • Shareholder

Brownstein Hyatt Farber Schreck • bhfs.com

Green is a member of Brownstein

Hyatt Farber Schreck’s government

relations team. He has been a major

participant in a broad spectrum

of legislative areas for more than

35 years. His experience includes

taxation, health care, housing,

energy, transportation, and mining.

John B. Shadegg • Partner

Steptoe & Johnson LLP • steptoe.com

Shadegg is a former congressman

who represented Phoenix in the

U.S. House of Representatives for

16 years. Now a partner in Steptoe’s

Government Affairs & Public Policy

Group, he consults on energy,

health care and telecommunications

matters.

Gregory Harris • Partner

Lewis Roca Rothgerber LLP • lrrlaw.com

Harris regularly interfaces with

the Arizona Legislature and state

agencies to help his clients who

are either fighting to maintain

an existing state law and/or

championing a change in the law.

Georgia A. Staton • Partner

Jones, Skelton & Hochuli, P.L.C. • jshfirm.com

Staton has been with Jones,

Skelton & Hochuli for 30 years.

Staton has tried more than 75

cases and has given a number of

employment law presentations for

various associations, including

the International Association of

Defense Counsel.

Yvonne R. Hunter • Of counsel

Fennemore Craig • fclaw.com

Hunter monitors public policy

initiatives for Fennemore Craig

and its clients to ensure issues of

interest are reviewed under the

scope of current and future trends

and issues affecting the State of

Arizona.

David K. Udall • Of counsel

Udall Shumway • udallshumway.com

Udall has handled zoning and

development issues throughout

Maricopa County. He is a former

Mesa City Councilman, founder and

second president of the East Valley

Partnership and past chair of the

Phoenix Business Coalition.

60 AB | March-April 2014


TOP LAWYERS LIST HEALTHCARE

Richard B. Burnham

Founding partner

Gammage & Burnham

gblaw.com

Burnham has

represented virtually

every Arizona

hospital in litigation

defining major

principles of hospital

reimbursement

from government,

commercial and

private payers.

G&B represents

hospitals, physicians

and providers to

the mentally ill and

developmentally

disabled.

Jill M. Covington

Director

Fennemore Craig

fclaw.com

Covington’s health law

practice is devoted to

defending hospitals,

physicians, nurses,

and other healthcare

professionals in

complex claims of

medical negligence

in state and federal

courts, and advising

healthcare entities

on regulatory matters.

William W. Drury, Jr.

Shareholder

Renaud Cook Drury Mesaros, PA

rcdmlaw.com

Drury is a trial

attorney whose

practice is focused in

medical malpractice

and product liability.

He was recently

named the 2014

Phoenix “Lawyer of

the Year” in Product

Liability Litigation by

the Best Lawyers in

America®.

Gerald K. Gaffaney

Member

Dickinson Wright/Mariscal

Weeks PLLC

dickinsonwright.com

Gaffaney represents

healthcare providers

including physicians,

group medical

practices, hospitals,

medical staffs, and

ambulatory surgery

centers. He has

expertise in forming

group practices, all

forms of provider

and managed care

contracting, and Stark

and fraud and abuse

issues.

Roger N. Morris

Partner

Quarles & Brady LLP

quarles.com

Recently honored

with the 2013

Distinguished

Alumnus Award by

the University of

Pittsburgh School of

Pharmacy, Morris

serves on Quarles’

Executive Committee

and as chairman of the

Health & Life Sciences

Industry Group.

Edward O. Comitz

Member

Comitz | Beethe

cobelaw.com

Comitz heads the

firm’s healthcare and

disability insurance

practice. He has

earned a national

reputation for

prosecuting disability

insurance claims on

behalf of physicians,

dentists, attorneys

and executives whose

benefits have been

wrongfully denied.

Frederick Cummings

Member

Jennings, Strouss & Salmon,

PLC

jsslaw.com

An accomplished trial

lawyer, arbitrator

and mediator,

Cummings represents

physicians, dentists,

and other health

care professionals in

licensing matters, peer

review proceedings

and medical

negligence cases,

and manufacturers

in medical products

liability defense

litigation.

J. Arthur Eaves

Shareholder

Sanders & Parks, P.C.

sandersandparks.com

Eaves defends doctors,

hospitals and other

healthcare providers

against allegations

of malpractice and

advises his clients

regarding many

subjects including

healthcare regulations,

medical records and

subpoenas for records

or testimony.

Gaye L. Gould

Shareholder

Sacks Tierney P.A.

sackstierney.com

Gould’s law practice

encompasses

healthcare law

and appellate law.

She is a “2013 Top

Rated Lawyer” (The

American Lawyer)

and former clerk to

Arizona Supreme

Court Justice Stanley

G. Feldman.

Kristen Rosati

Shareholder

Polsinelli

polsinelli.com

Rosati counsels

hospitals, physicians

and health care

providers on HIPAA

compliance, electronic

health records roll-out,

health information

exchange, data sharing

for research and

clinical integration

initiatives and clinical

research compliance

and clinical trials

contracting.

AB | March-April 2014 61


TOP LAWYERS LIST INTELLECTUAL PROPERTY

Glenn S. Bacal • Founder

Bacal Law Group • ipdepartment.net

Bacal, who focuses primarily on

trademarks, copyrights, trade

secrets, computer and internet law,

was the head of IP departments

at various large law firms before

founding his own firm in 2010. He

was named 2014 Lawyer of the Year

for Trademark Law for the Phoenix

metropolitan area.

John Cummerford • Co-managing shareholder

Greenberg Traurig • gtlaw.com

Cummerford focuses his practice

on the legal and business needs of

established and emerging growth

companies, with an emphasis on

software, Internet, hardware and

related businesses. He advises a

wide range of clients in regard to

technology-related transactions.

Ari Bai • Shareholder

Polsinelli • polsinelli.com

Bai assists clients with foreign and

domestic patent applications in the

mechanical, electrical and computer

disciplines. He prosecutes pending

patent and trademark applications.

Bai is a former patent examiner

at the United States Patent and

Trademark Office.

Charles F. Hauff, Jr. • Partner

Snell & Wilmer • swlaw.com

Hauff’s practice includes IP

counseling, patent, trademark

and copyright prosecution, related

litigation and licensing. He has

technical experience in the

chemical, biotechnical, mechanical,

electromechanical, computer

software, medical, acoustics and life

sciences disciplines.

Emily Bayton • Partner

Lewis Roca Rothgerber LLP • lrrlaw.com

Bayton, partner and Practice Group

Leader in the firm’s Intellectual

Property group, focuses on

protecting and defending her

clients’ trademarks in the U.S. and

worldwide. Her experience also

includes copyright and rights of

privacy/publicity.

Brian W. LaCorte • Partner

Ballard Spahr LLP • ballardspahr.com

LaCorte is a preeminent IP

litigator who focuses on patent and

trademark litigation before federal

district courts, representing several

prominent national companies in

precedent-setting cases. He directs

Ballard Spahr’s Phoenix patent

litigation team.

Rick Bryson • Shareholder and director

Sanders & Parks, P.C. • sandersparks.com

Bryson uses his 30 years of legal

experience and leadership to

solve clients’ legal problems. His

clients’ goals are his goals. He

has successfully handled complex

litigation, intellectual property,

employment, contract and corporate

matters.

Daniel J. Noblitt • Attorney

The Noblitt Group • ngtechlaw.com

Noblitt is a recognized expert in

technology and intellectual property

law, especially acquiring rights in

patents, trademarks, copyrights,

and trade secrets, as well as related

transactions and litigation.

George Chen • Partner

Bryan Cave LLP • bryancave.com

Chen partners with long-term

clients on intellectual property

assets. His practice includes

litigation, licensing, counseling,

and prosecution of patent,

trademark, copyright, trade secret,

unfair competition, Internet,

cybersquatting, and other

intellectual property matters.

Ira M. Schwartz • Managing partner

Parker Schwartz, PLLC • psazlaw.com

Schwartz practices primarily in

the intellectual property area

representing a broad range of clients

domestically and internationally. He

lectures frequently on computer and

Internet law, intellectual property

law and international arbitration. He

is a judge pro tempore and regularly

serves as a mediator and arbitrator.

62 AB | March-April 2014


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AB | March-April 2014 63


TOP LAWYERS LIST MERGERS AND ACQUISITIONS

Anne Kleindienst

Shareholder

Polsinelli

polsinelli.com

Kleindienst has

extensive experience

in business

formation, mergers

and acquisitions,

corporate debt

finance transactions,

equipment leasing

and financing

transactions,

representation of

issuers, borrowers and

indenture trustees

in tax exempt bond

financings and

franchising.

Mark Patton

Partner

Lewis Roca Rothgerber LLP

lrrlaw.com

Patton, a partner

in the firm’s Tucson

office, helps businesses

make deals happen.

His experience

includes mergers/

acquisitions, private

placements, joint

ventures, business

formations, and

restructurings—many

of which involve real

estate.

Stephen M. Savage

Partner

Ballard Spahr LLP

ballardspahr.com

Savage, managing

partner of Ballard

Spahr’s Phoenix

office, focuses on

business planning and

corporate, commercial,

and real estate

transactions. He has

significant experience

advising business

clients on acquisitions

and divestitures.

Terence W. Thompson

Shareholder

Gallagher & Kennedy

gknet.com

Thompson has a highly

accomplished 36-year

career representing

buyers and sellers

in business mergers

and acquisitions,

complex structuring

of strategic joint

ventures and Native

American enterprises.

Advice and counsel

to businesses on

governance and

operational matters.

John Welch

Managing partner

Squire Sanders

squiresanders.com

Welch has practiced

for more than 25

years in the corporate

and corporate

finance areas. He

has significant

experience in domestic

and international

mergers, acquisitions

and joint ventures,

particularly in the

fi ancial institutions,

healthcare and

renewable energy

industries.

Richard Lieberman

Member

Jennings, Strouss & Salmon,

PLC

jsslaw.com

Lieberman has

extensive experience

in mergers and

acquisitions in a

wide variety of

industries, including

energy, healthcare,

technology,

manufacturing,

finance and biotech,

ranging up to $11

billion, in both

public and private

transactions.

Steven D. Pidgeon

Co-managing partner

DLA Piper

dlapiper.com

Pidgeon concentrates

his practice on

securities offerings

and mergers and

acquisitions. He has

handled transactions

totaling more than

$40 billion during his

career.

Sarah A. Strunk

Director

Fennemore Craig

fclaw.com

Strunk advises

clients in large and

middle market M&A

transactions. She has

significant experience

in the natural resource

industry, financial

institutions and

technology. Her

experience spans

transactions in China,

South America and

Mexico.

Judy Weiss

Partner

Perkins Coie

perkinscoie.com

Weiss focuses her

practice on corporate

matters including

mergers and

acquisitions, business

counseling, secured

transactions, public

and private offerings,

joint ventures, the

formation of entities

and IP matters

including technology

transfer, licensing,

distribution

agreements and R&D

agreements.

Quinn Williams

Shareholder

Greenberg Traurig

gtlaw.com

Williams has

represented leading

public and private

corporations,

entrepreneurs, and

investment funds

for more than 29

years. Quinn’s M&A

representations have

included both Fortune

500 and middle

market companies in

aerospace, automotive,

technology, retail,

media, manufacturing

and service industries

throughout the United

States.

64 AB | March-April 2014


AB | March-April 2014 65


TOP LAWYERS LIST REAL ESTATE

Michael F. Beethe • Member

Comitz | Beethe • cobelaw.com

Beethe is an experienced

transactional attorney who

focuses his practice on real

estate development and finance,

commercial and healthcare

transactions, complex loan workouts

and equine industry matters.

Steven Lisker • Partner

Squire Sanders • squiresanders.com

Lisker, a Certified Specialist in

Real Property Law by the State

Bar of Arizona, represents real

estate developers and builders in

the review, planning, acquisition,

development, financing, sale,

leasing and regulatory compliance

of real estate projects.

Alexander L. Broadfoot • Shareholder

Gallagher & Kennedy • gknet.com

Broadfoot has expertise in office,

industrial, retail and multifamily

sectors, including acquisition,

development, leasing, sales and

financing. Expertise in commercial

lease transactions in prominent

mixed-use developments on public,

private and Native American

properties across the southwest.

Mark A. Nesvig • Director

Fennemore Craig • fclaw.com

Nesvig practices in the areas of real

estate transactions and financing.

His work includes the purchase,

development, financing, leasing,

operation and sale of a wide variety

of properties and projects.

Edwin C. Bull • Managing partner

Burch & Cracchiolo • bcattorneys.com

Bull is the managing partner of

the firm and is certified as a real

estate specialist by the State bar

of Arizona. His practice includes

zoning, general plan amendments,

specific area plan approvals,

variances, development impact fees

and real estate transactions.

Jody K. Pokorski • Partner

Snell & Wilmer • swlaw.com

Pokorski practices primarily in the

area of real estate transactions,

finance and regulatory matters,

including work relating to

commercial purchase and sale

transactions, real estate financing,

master planned communities,

subdivision matters, and leasing.

Rebecca Burnham • Shareholder

Greenberg Traurig • gtlaw.com

Burnham represents real estate

development interests in connection

with the acquisition, planning,

development, financing, operation

and sale of real estate developments,

as well as legislative and public

policy matters pertaining to

economic development and land use.

Michael E. Tiffany • Shareholder

Tiffany & Bosco, P.A. • tblaw.com

Tiffany practices in the area of

commercial transactions, primarily

in strategic planning, business

solutions, real estate and finance,

including HUD insured loans for

multihousing projects.

Diane M. Haller • Partner

Quarles & Brady LLP • quarles.com

Martindale-Hubbell AV® Peer

Review Rated and named among

the “Top 25 Female Lawyers in the

Southwest” by Southwest Super

Lawyers, Haller is chair of Quarles’

Real Estate and Land Use Practice

Group.

66 AB | March-April 2014

Paul M. Weiser • Managing shareholder

Buchalter Nemer • www.buchalter.com.

Weiser’s practice focuses on

commercial landlord/tenant law,

including the drafting, interpreting

and enforcing of leases and

amendments related to office, retail,

medical and industrial properties,

as well as the handling of real estate

brokerage issues, construction

claims/defenses and creditors’

rights/debt collection.


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ahead. For your company, that means smart, practical legal

solutions. We’re Jaburg|Wilk. Let’s get started.

Greenberg Traurig is proud to

congratulate the

2014 Arizona Corporate Counsel

Award honorees.

A special congratulations to

Jill Harrison,

W.L. Gore & Associates

Private Company of the Year.

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AB | March-April 2014 67


TOP LAWYERS LIST SECURITIES AND CORPORATE FINANCE

Charles Berry

Shareholder

Polsinelli

polsinelli.com

Berry counsels clients

on capital formation

and business

management. He has

extensive experience

in securities

regulation, public

offerings, business

mergers, acquisitions

and sales, private

placements and

compliance with the

periodic reporting

requirements of the

Securities Exchange

Act of 1934.

Roxann S. Gallagher

Attorney

Sacks Tierney P.A.

sackstierney.com

Gallagher’s practice

focuses on public

finance, with an

emphasis on economic

development. Her

experience includes

tax-exempt and

taxable bond

transactions,

commercial loans, as

well as certificates

of participation,

lease-purchases

and other financing

mechanisms.

Bruce Macdonough

Co-managing shareholder

Greenberg Traurig

gtlaw.com

For more than 30

years, Macdonough

has concentrated his

practice on mergers

and acquisitions,

public and private

securities offerings,

other sophisticated

corporate finance

transactions, and

providing general

corporate counsel to

public and private

companies.

Frank M. Placenti

Partner

Squire Sanders

squiresanders.com

Frank Placenti

serves as the chair

of Squire Sanders’

corporate finance

and governance

practice, and is

nationally recognized

for his work in

corporate governance

and mergers and

acquisitions.

Marcel Valenta

Of Counsel

Bryan Cave LLP

bryancave.com

Valenta advises

entrepreneurs, private

equity sponsors

and businesses of

diverse industries

ranging in size from

small privately-held

enterprises to Fortune

50 companies in their

full range of corporate

transactional needs.

Martin R. Galbut

Managing partner

Galbut & Galbut, P.C.

galbutlaw.com

Galbut founded the

firm, which is Arizona

rooted and globally

minded. The firm is

recognized by the

legal community in

the fields of securities,

corporate finance,

real estate, business,

litigation, arbitration

and transactions.

Gregory R. Hall

Partner

DLA Piper

dlapiper.com

Hall representis

companies in domestic

and international

mergers and

acquisitions, debt

restructurings,

securities

transactions,

including public and

private offerings

of high yield and

convertible debt and

equity offerings of all

kinds, venture capital

and private equity

transactions and bank

financings.

Lawrence McCormley

Shareholder

Tiffany & Bosco, P.A.

tblaw.com

McCormley’s

practice emphasizes

corporate finance and

lending representing

borrowers and lenders

in negotiating and

documenting financial

transactions and

intricate commercial

real estate purchases

and sale, loan

transactions and

modifications both

in and out of formal

litigation.

Joseph P. Richardson

Partner

Gammage & Burnham

gblaw.com

Richardson’s

practice focuses on

corporate finance and

securities, mergers

and acquisitions,

banking, and business

and corporate

governance. He has

substantial experience

representing issuers

in initial public

offerings, secondary

offerings, and private

placements of equity

and debt securities.

Nancy L. White

Partner

Steptoe & Johnson LLP

steptoe.com

White is a partner

in the Corporate,

Securities & Finance

and Property Groups.

Her practice focuses

on international and

domestic transactions,

including M&As,

project finance and

refinancing. She was

named to Southwest

Super Lawyers’ 2013

list of the “Top 25

Women” in Arizona.

68 AB | March-April 2014


TOP LAWYERS LIST SPECIALISTS

Stacey Gottlieb • Of counsel

Greenberg Traurig • gtlaw.com

Specialty: White collar criminal defense

Gottlieb focuses her practice on

white collar criminal defense

and development of compliance

programs. Gottlieb’s white collar

practice includes defense of

corporations and individuals against

state and federal indictments,

as well as in pre-indictment

investigations and negotiations.

Edward G. Hochuli • Partner

Jones, Skelton & Hochuli, P.L.C. • jshfirm.com

Specialty: Transportation defense

Hochuli, one of the founding

partners of Jones, Skelton &

Hochuli, has been practicing

transportation defense for 38 years.

Hochuli is an active member in the

trucking industry and belongs to

multiple organizations.

Dean C. Short, II • Shareholder

Gallagher & Kennedy • gknet.com

Specialty: Sports law

Having served as outside

general counsel to the Arizona

Diamondbacks and Arizona

Cardinals, Short has amassed

extensive experience in the

representation of professional

sports franchises, including player

contracts, sponsorship agreements

and development of sports facilities.

Wendi A. Sorensen • Of counsel

Burch & Cracchiolo • bcattorneys.com

Sorensen is certified as a specialist

in personal injury and wrongful

death law by the State Bar of

Arizona due to her litigation

experience state and federal court.

Her practice focuses on aggravated

liability and damages matters and

premises liability cases.

Jonathan James • Partner

Perkins Coie • perkinscoie.com

Specialty: Patent litigation

James focuses on patent litigation

for technology companies. He also

frequently counsels clients about

patent enforcement and licensing

issues. He has extensive experience

advising clients about negotiating

with and litigating against “nonpracticing

entities.”

James A. Ullman • Partner

Quarles & Brady LLP • quarles.com

Specialty: Franchise law

Named among the “Top 50

Attorneys in Arizona” by Southwest

Super Lawyers and listed in “Best

Lawyers” since 1995, Ullman is

a member of Quarles’ Corporate

Group with a focus on franchising,

licensing and distribution.

Patrick J. McGroder • Shareholder

Gallagher & Kennedy • gknet.com

Specialty: Catastrophic injury and wrongful

death litigation

McGroder is known for his career of

high profile cases resulting in large

awards and settlements for clients,

often stimulating social reform for

the greater good. Recognized by his

peers as one of America’s top trial

lawyers.

Pavneet Singh Uppal • Managing partner

Fisher & Phillips LLP • laborlawyers.com

Specialty: Trade secrets and unfair competition

Uppal has a national practice

devoted to a wide variety of

labor and employment law topics

including trade secrets, duty of

loyalty, the Computer Fraud &

Abuse Act, state trade secrets and

unfair competition statutes.

Edward F. Novak • Shareholder

Polsinelli • polsinelli.com

Specialty: Government investigations

Novak has extensive jury, nonjury

and appellate experience in

criminal defense matters, complex

civil litigation and government

agency investigations in the areas

of health care, banking, securities,

environmental, education,

government contracting and civil

rights.

Rebecca A. Winterscheidt • Partner

Snell & Wilmer • swlaw.com

Specialty: Immigration law

Winterscheidt represents companies

to obtain immigrant and nonimmigrant

visas for their alien

workforce and helps develop

long term workable immigration

strategies. Rebecca advises

foreign clients on EB-5, EB-1 and

other investment related visa

opportunities.

AB | March-April 2014 69


TOP LAWYERS LIST TAX

Charles E. Davis

Co-founder and managing partner

Davis Miles McGuire Gardner PLLC

davismiles.com

Davis has more

than 38 years

experience in business

and commercial

transactions, real

estate, taxation law

and estate planning.

Davis has represented

large corporations,

small businesses and

individuals and has

advised his clients

in tax planning and

numerous other legal

and business matters.

Harry Friedman

Shareholder

Greenberg Traurig

gtlaw.com

Friedman has

experience in the area

of general business tax

planning, including

the formation of

limited partnerships

and limited liability

companies, mergers

and acquisitions of

both private and

public corporations

and in representing

tax exempt

organizations.

Yale F. Goldberg

Partner

Frazer Ryan Goldberg &

Arnold LLP

frgalaw.com

Having worked in the

tax division at the U.S.

Department of Justice,

Goldberg was able to

see the strength of the

government and he

learned the need for

empathy for clients

and the importance of

vigorous advocacy to

push back hard against

the government as

it pushes against its

citizens.

Eliot Kaplan

Partner

Squire Sanders

squiresanders.com

Kaplan’s practice

is focused on

international, federal,

state and local tax

issues, real estate

transactions, private

equity transactions,

commercial and

contract matters,

mergers and

acquisitions and other

corporate matters.

Jack N. Rudel

Member

Jennings, Strouss & Salmon,

PLC

jsslaw.com

Rudel is certified as

a Tax Specialist by

the State Bar Board

of Specialization,

and provides

representation to

clients in tax (U.S. and

International), general

business planning,

corporate law, mergers

and acquisitions, and

real estate.

Pat Derdenger

Partner

Steptoe & Johnson LLP

steptoe.com

Derdenger is a partner

in Steptoe’s Tax

group who focuses on

federal, state and local

tax law. He was named

to Southwest Super

Lawyers’ 2013 list of

the “Top 50 Attorneys”

in Arizona and was

named Best Lawyers’

2012 “Phoenix Tax

Lawyer of the Year.”

Harvey L. Frutkin

Senior counsel

The Frutkin Law Firm, PLC

frutkinlaw.com

Frutkin has practiced

in the area of tax

law for more than

40 years. He is the

author of “Taxation

of Executive

Compensation:

Planning and

Practice,” LexisNexis,

1983 (updated semiannually).

He has

served as adjunct

professor of law in

federal corporate

taxation at Case

Western Reserve

University School of

Law.

Joel K. Heriford

Shareholder

Burch & Cracchiolo

bcattorneys.com

Heriford practices in

estate planning and

taxation, retirement

planning, asset

protection planning,

revocable living

trusts, irrevocable

life insurance trusts,

special needs trusts,

family limited

partnerships, family

limited liability

companies, asset

protection trusts and

charitable remainder

trusts.

Martha C. Patrick

Shareholder

Burch & Cracchiolo

bcattorneys.com

Patrick’s practice

deals exclusively with

tax controversies.

Coming from the IRS,

Martha represents

taxpayers involved in

civil and criminal tax

controversies before

the Internal Revenue

Service and the

Arizona Department

of Revenue.

Richard C. Underwood

Partner

Ryan Rapp & Underwood

rrulaw.com

Underwood has spent

30 years working in

various areas of tax

law and employee

benefits law. He

advises employers

with regard to

retirement plans, stock

benefits and executive

compensation and has

represented employers

in front of the IRS.

70 AB | March-April 2014


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AB | March-April 2014 71


The Tribal Leaders of the Arizona

Indian Gaming Association congratulate

Terry Rambler, AIGA Chairman,

for being recognized as one of the

25 Most Influential Minority Business

Leaders in Arizona.

We salute Chairman Rambler’s leadership

and achievement on behalf of Tribal gaming

in Arizona. Tribal gaming directly benefits

all Indian people who live on tribal lands,

creates thousands of jobs for Arizonans

and generates shared revenue that supports

statewide needs like education and trauma

and emergency care.

A R I Z O N A I N D I A N G A M I N G A S S O C I AT I O N

A D V O C AT E S • EDUCAT E S • PART N E R S • PROMOTES

2214 N. Central Avenue Suite 250, Phoenix, Arizona 85004 | 602.307.1570 | azindiangaming.org

72 AB | March-April 2014


25

Most Influential Minority

Business Leaders in Arizona

By MICHAEL GOSSIE

What would you do if you opened the pages of this

magazine and saw Jerry Colangelo listed as one

of the 25 Most Influential Minority Business

Leaders in Arizona? You’d do a double take, but

it’s not out of the realm of possibilities.

Consider this Census breakdown of the 439,633 Arizona

residents who were under age 5 in 2012:

• Hispanic: 196,776 (44.8 percent)

• Non-Hispanic white: 171,888 (39.1 percent)

• American Indian and Alaska Native: 22,198 (5 percent)

• Black: 18,617 (4.2 percent)

• Asian: 11,311 (2.6 percent)

• Two or more races: 18,088 (4.1 percent)

• Native Hawaiian/Pacific Islander: 755 (0.17).

If you combine numbers like that with the fact that 91.7

percent of the nation’s population growth between 2000 and

2010 was attributed to racial and ethnic minorities — with the

largest segment of population growth occurring in the Hispanic

community — lists like the 25 Most Influential Minority

Business Leaders in Arizona of 2014 will likely become obsolete in

our lifetimes.

Until we get there — and as our state’s minority population

moves toward majority status — it’s important to notice that

the state’s most dynmanic business leaders have helped fuel our

economic recovery and growth ... and many of them just happen

to be minorities. And while the future looks bright, we still have

work to do in overcoming outdated perceptions. According to

a 2012 Minority Business Enterprise Report commissioned by

the Arizona Hispanic Chamber of Commerce and the Phoenix

MBDA Business Center, a significant portion of minority-owned

businesses in Arizona have had problems earning the trust of

their customers, suppliers, peers and lenders and need support

from within the business community to help break down some of

these misconceptions and stigma.

The men and women you will meet over the next several pages

have changed that perception.

73 AB | March-April 2014


25 MOST INFLUENTIAL

MINORITY BUSINESS LEADERS

Diane Enos

President

Salt River Pima-Maricopa

Indian Community

Heritage: Onk Akimel O’Odham,

or one of the River People

otherwise known as Pima

Enos is the 23rd president of the

Salt River Community and the

second women elected to the

office. Enos is the first member

of the Community to become

a lawyer and practiced in the

Maricopa County Public Defender’s

Office for 11 years.

Her hope for professional legacy:

“The top quality I’d like to be

remembered for is being someone

who was unafraid to try something

new and to do it with integrity for

the good of my people.”

LILLIAN REID/AZ BIG MEDIA

Benito Almanza

Arizona president Bank

of America

Heritage: Mexican-American

A graduate of Stanford University

and the University of Santa Clara,

Almanza has been with Bank of

America for 34 years. He is a

member of the Teach for America

Arizona Board.

His hope for professional legacy:

“Working every day with great

teammates to make our community

better and surrounding myself with

strong leaders and developing

them to replace me.”

Glynis Bryan

CFO

Insight Enterprises Inc.

Heritage: Jamaican

Bryan is responsible for setting

the company’s financial strategies;

ensuring the company has the

appropriate financial and operating

controls and systems in place to

support future growth; and serving

as a financial and business advisor

to the leadership team.

Her hope for professional legacy:

“Setting a standard of excellence

in an organization and helping

teammates reach their full

potential.”

Gonzalo de la

Melena Jr.

President and CEO

Arizona Hispanic Chamber

of Commerce

Heritage: Peruvian and Mexican

De la Melena directs the state’s

leading advocate representing more

than 60,000 Hispanic business

enterprise and has 20 years of

global brand management, business

development and Latino marketing

experience gained from conducting

business in more than 30 countries.

His hope for professional legacy:

“For helping the lifeblood of our

economy, small businesses,

prosper – especially minorityowned

businesses.”

Rufus Glasper

Chancellor

Maricopa Community Colleges

Heritage: African American

As the CEO of one of the nation’s

largest systems of community

colleges, he is leading MCCCD to

address the community’s education

and workforce training needs.

His hope for professional legacy:

“An educator who focused on human

rights and education for firstgeneration

college students, quality

healthcare, workforce and jobs, and

re-framing an institution for the

future.”

74 AB | March-April 2014


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75 AB | March-April 2014


25 MOST INFLUENTIAL

MINORITY BUSINESS LEADERS

Clarence

McAllister

President and CEO

Fortis Networks

Heritage: Black Latino

McAllister was born in Panama

and earned degrees in electrical

engineering from ASU and an

MBA from Nova Southeastern

University. In 2000, he and

his wife Reyna started Fortis,

a certified 8a and HUBZone

government contractor specialized

in engineering, construction and

technology services.

His hope for professional legacy:

“As an immigrant who came to this

country in search of the American

Dream, and built a business

that employs more than 100

Americans.”

COURTNEY PEDROZA/AZ BIG MEDIA

Deborah Griffin

President of the board of directors

Gila River Casinos

Heritage: Gila River Indian

Community and Mexican

Griffin leads Arizona’s largest

minority-run business with more

that 2,500 employees.

Her hope for professional

legacy: “I want to be remembered

for creating a legacy of selfsufficiency

and volunteerism in

my community. My Tribe needs

only to seek within themselves

and have confidence in the beauty

of their abilities to continue this

legacy.”developing them to replace

me.”

Edmundo

Hidalgo

President and CEO

Chicanos Por La Causa

Heritage: Mexican-American

His hope for professional legacy:

“I would like to be remembered as

someone who made a difference in

the community ... As the Hispanic

community goes, so will the State

of Arizona. My focus has always

been in support of education and

ensuring that young people get

the opportunities I received as I

was beginning my career. I am

blessed to have been mentored by

many individuals who were willing

to invest in me and I have the

responsibility to do the same.”

Leezie Kim

Partner

Quarles & Brady

Heritage: Korean-American

Kim returned to Quarles & Brady

after four years of service as a

White House appointee to the U. S.

Department of Homeland Security

and as general counsel to Arizona

Gov. Janet Napolitano.

Her hope for professional legacy:

“As a trusted counselor to and

partner with leaders in business,

government and politics who found

new ways to get things done that

make life a little better for us all.”

David Kong

President and CEO

Best Western International

Heritage: Asian

Since taking control in 2004,

Kong has guided Best Western

International through a brand

resurgence, winning numerous

awards for training, social media

and ecommerce initiatives. Brand

Keys ranked Best Western No.

1 in customer loyalty for four

consecutive years.

His hope for professional legacy:

“I’d like to be remembered for having

made a positive difference – in Best

Western, in the industry and the lives

of our associates and our hotel staff.”

76 AB | March-April 2014


25 MOST INFLUENTIAL

MINORITY BUSINESS LEADERS

Roxanne K.

Song Ong

Chief presiding judge

Phoenix Municipal Court

Heritage: Chinese American

Song Ong, who chairs the Arizona

Supreme Court Commission on

Minorities, was the first Asian

female judge in Arizona and first

minority to be named as Phoenix

chief judge.

Her hope for professional legacy:

“It would be my great honor to

be remembered for three primary

things: (1) my work in judicial

and civics education, (2) the

promotion of cultural competency

and diversity in the judicial and

legal profession, and (3) promoting

access to justice for all Arizonans

through legal services and

education.”

COURTNEY PEDROZA/AZ BIG MEDIA

Paul Luna

President and CEO

Helios Education Foundation

Heritage: Hispanic

Luna leads Helios Education

Foundation, a philanthropic

organization dedicated to creating

opportunities for individuals in

Arizona and Florida to succeed in

postsecondary education. He is

the former president of Valley of

the Sun United Way and has held

positions with Pepsi, IBM and the

Office of Governor Bruce Babbitt.

His hope for professional legacy:

“That I cared about our community

and helped make it better.”

Steve Macias

President and CEO

Pivot Manufacturing

Heritage: Hispanic

Macias serves on the Governor’s

Council on Small Business and

is co-chair of the Supply Chain/

Buy Arizona Committee, which is

exploring ways government can

help promote Arizona businesses.

His hope for professional legacy:

“Someone who made a

positive impact in promoting

manufacturing as a worthwhile

and valuable industry that

provides quality jobs to the

community.”

Louis J. Manuel, Jr.

Chairman

Ak-Chin Indian Community

Heritage:Tohono O’odham Nation

and Ak-Chin Indian Community

Manuel has diversified his

Community’s economy with Ak-Chin

Farms, Harrah’s Ak-Chin Casino,

Santa Cruz Commerce Center and a

partnership with the Super Bowl Host

Committee.

His hope for professional legacy:

“That my decision making gave value

and sustainability in promoting a

strong future and self-reliance for the

people I serve.”

Rodolfo Parga, Jr.

Managing shareholder

Ryley Carlock & Applewhite

Heritage: Mexican

Parga has been named in multiple

editions of Southwest Super

Lawyers®, including in 2014.

He also serves on the doard of

Chicanos Por la Causa, a leading

nonprofit helping advance and

create economic and educational

opportunities.

His hope for professional legacy:

“I would like to be remembered as

always trying my best to do the right

thing, and being fair and loyal.”

77 AB | March-April 2014


25 MOST INFLUENTIAL

MINORITY BUSINESS LEADERS

Debbie Cotton

Director

Phoenix Convention Center

Heritage: African American

Cotton manages a staff of 240

employees, a budget of $47.5

million and is the city’s chief

representative to the state’s

tourism and hospitality industry.

Her hope for professional

legacy: “Throughout my career,

I’d like to be remembered for

adhering to high ethical standards

and inspiring individuals to pursue

careers within public service.”

COURTNEY PEDROZA/AZ BIG MEDIA

Alfredo Molina

Chairman

Molina Jewelers

Heritage: Hispanic

Dan Puente

Owner

D.P. Electric

Heritage: Hispanic

Terry Rambler

Chairman

Arizona Indian Gaming Association

Heritage: San Carlos Apache Tribe

Terence Roberts, M.D.

Radiation oncologist

Banner MD Anderson Cancer Center

Heritage: African-American

Molina went from fleeing Cuba as

a boy without a change of clothes

to selling the Archduke Joseph

diamond for $21.5 million, the

most ever paid at auction for a

colorless diamond.

His hope for professional legacy:

“I would like to be remembered

as someone who made a

difference. I believe that every

individual is a precious jewel and

it is my commitment and social

responsibility to ensure they

become brilliant.”

Puente founded D.P. Electric in

1990 out of his garage with one

truck and has built it into the

largest Hispanic-owned company

in Arizona.

His hope for professional legacy:

“As an individual who created

a company that set industry

standards, gave back to

an industry generous with

opportunity and helped

people grow personally and

professionally.”

In addition to his AIGA leadership

role, Rambler is chariman of the San

Carlos Apache Tribe and president of

the Inter Tribal Council of Arizona.

His hope for professional legacy:

“Strong vision, consistent oversight,

yet humble leadership that helped

build successful partnerships in

economic development, cultural

preservation, and the expansion of

tribal sovereignty.”

Roberts specializes in stereotactic

radiosurgery and tumors of the

brain, spine, and prostate. He also

received a law degree from Stanford

University and practiced corporate

law in the Silicon Valley for start-up

companies.

His hope for professional legacy:

“I would like to be remembered

professionally as compassionate,

knowledgeable and having integrity.

Also as someone who innovated in

an era of health care reform.”

78 AB | March-April 2014


“THE MOST TRUSTED NAME

IN THE LAND BUSINESS”

Congratulations to

Kuldip Verma on making

the top 25 minority

leaders list from the

Vermaland Team

Thank You for your

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Vermaland

(602) 274-0700

www.vermaland.com

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79 AB | March-April 2014


25 MOST INFLUENTIAL

MINORITY BUSINESS LEADERS

Steve Sanghi

Chairman, CEO and president

Microchip Technology

Heritage: Indian

Sanghi, named president of

Microchip in 1990, CEO in 1991

and chairman in 1993, is the

author of “Driving Excellence:How

The Aggregate System Turned

Microchip Technology from a Failing

Company to a Market Leader.”

His hope for professional legacy:

“For building Microchip Technology

into one of the most successful

semiconductor companies, which

achieved an unprecedented 100

consecutive profitable quarters in a

brutally competitive industry.”

COURTNEY PEDROZA/AZ BIG MEDIA

Charlie Touché

Chairman and CEO

Lovitt & Touché, Inc.

Heritage: Hispanic

Lisa Urias

President and CEO

Urias Communications

Heritage: Mexican

Lonnie J. Williams, Jr.

Partner

Stinson Morrison Hecker LLP

Heritage: Black

Kuldip Verma

CEO

Vermaland

Heritage: East Indian

In 2004, Touché became chairman

and CEO of one of the largest

insurance agencies in the United

States, with nearly 200 employees

in three offices and more than

$300 million in total premiums.

His hope for professional legacy:

“I’m proud to say that during this

entire century, we’ve remained

a client-driven, hands-on kind of

company with people who will

roll up their sleeves and jump in

the trenches to help those we do

business with.”

Urias has built an award-winning

advertising, marketing and public

relations agency that specializes

in the diverse markets of the

American Southwest, particularly

the Hispanic market.

Her hope for professional legacy:

“Having a nationally-known

agency that successfully

connects corporations to

multicultural markets through ad

campaigns, public relations and

community outreach for mutual

benefit and respect.”

The Yale graduate’s practice focuses

on commercial business and

employment-related matters. He is

a fellow of the American College of

Trial Lawyers, one of the premier

legal associations in America.

His hope for professional legacy:

“Martin Luther King said, ‘if it falls

your lot to be a street sweeper,

go on out and sweep streets like

Michelangelo painted pictures.’

Professionally, I would like to be

remembered like that street sweeper.”

Vermaland, founded by Verma, holds

more than 24,000 acres of land in

Arizona with a portfolio valued at

$500 million. Nabha, the tiny Indian

village Verma was born in, could fit

many times into the acreage he now

controls in the desert Southwest.

His hope for professional legacy:

“I saw a dream and pursued it.

Success without humility is a curse,

but Success with your values intact is

a blessing.”

80 AB | March-April 2014


Congratulations, President Enos.

In Arizona, she is one of

the Top 25 Minority Leaders.

To us, she is an inspiration.

Casino Arizona and Talking Stick Resort proudly

congratulate President Enos for being named

one of the Top 25 Minority Leaders in Arizona.

As the leader of the Salt River Pima-Maricopa

Indian Community, she has demonstrated

great vision for our Community and served

as a positive role model for our state.

480.850.7777 · CASINOARIZONA.COM · TALKINGSTICKRESORT.COM

Locally owned and caringly operated by the Salt River Pima-Maricopa Indian Community.

81 AB | March-April 2014


Based on the outcome of the largest business opinion poll in Arizona, these businesses all earned

coveted No. 1 rankings in the 17th edition of Ranking Arizona: The Best of Arizona Business.

Ranking Arizona Platinum Hall of Fame

Here are the members of Ranking Arizona’s Platinum Hall of

Fame. To earn membership in this exclusive club, a company has

to earn a No. 1 ranking in Ranking Arizona for at least 10 years.

2007

KPNX Channel 12

Molina Fine Jewelers

Scottsdale Fashion Square

2008

CB Richard Ellis

The Clotherie

Commotion Promotions

In Celebration of Golf

Marine Max of Az

Southwest Airlines

Sun Valley Masonry

Tucson Mall

2009

The Boeing Company

Camelback VW

Cliff Castle Casino

Deloitte

Delta Dental of Az

Farmers Insurance Co.

FNF Construction

Pulte Home

Sunstate

2010

Corporate Job Bank

Insight

Moon Valley Nursery

New Horizons of Az

Salt Cellar

Schumacher European

SmithGroup

Target Commercial Interiors

Village Health Club & Spa

2011

Intel Corp.

Konica Minolta

News Talk 92.3 KTAR

Phoenix Convention Center

Ryan Companies U.S. Inc.

St. Joseph’s Hospital &

Medical Center

Tomaso’s

Verizon

Vi at Grayhawk

Wilson Electric

2012

Netsian Technologies Group

VSS Security Services

T Cooks

Weitz

2013

Arizona Exterminating

Blue Cross Blue Shield of

Arizona

Michael Pollack Investments

Midstate Mechanical

National Bank of Arizona

Razz’s Restaurant

Wood Patel & Associates

2014

Brycon

Health Net of Arizona

Southwest Business Financing

Wist

Wolff Mechanical

Speedie & Associates

Sun Eagle

Mukai Greenlee

Core Construction

82 AB | March-April 2014


What does it take?

Leaders of Ranking Arizona’s Platinum Hall of Fame

companies offer insight into the recipe for excellence

By MICHAEL GOSSIE

It takes long-term consistency to win in business.

Nothing epitomizes that more in Arizona than when a

business becomes a member of Ranking Arizona’s Platinum

Hall of Fame. To earn membership in this exclusive club, a

company has to earn a No. 1 ranking in Ranking Arizona for

at least 10 years. That translates into a decade of a business’

customers taking the time to vote them into that No. 1 spot.

We asked the leaders of Ranking Arizona Platinum Hall of

Fame businesses about the challenges they’ve overcome, the

advice that may help other success and the rewards of being at

the top of your industry for so long.

Richard Boals, president and CEO, Blue Cross Blue Shield of Arizona

Overcoming challenges: “Our biggest hurdle to date is the

government’s ever-increasing expansion into healthcare.

This has resulted in substantial investments in our legal,

audit and compliance operations to ensure that we are

implementing all aspects of the Affordable Care Act while

serving the needs of Arizonans.”

Lesson learned from others: “It’s all about the

customer’s experience. Treat them the way they expect to

be treated.”

Lesson to give: “First, it is all about the customer. Secondly, make

sure you surround yourself with talented and dedicated people that

can react quickly to a rapidly changing healthcare environment.”

Inner pride: “I’m proud to be able to lead a company that is

successful and participates in making our community and state a

better place to live and work.”

ADVertising/marketing/

media

Advertising Agencies (large)

The Lavidge Company

480-998-2600

lavidge.com

Advertising Agencies (medium)

ANDERSON Advertising & Public

Relations

480-945-2229

anderson-adv.com

Advertising Agencies (small)

ReThinc Advertising

480-268-9588

rethincadvertising.com

Best Workplace Culture

(Advertising and marketing

Cramer-Krasselt

602-417-0600

c-k.com

Commercial Printers

Prisma

602-243-5777

prismagraphic.com

Graphic Design Firms

Esser Design

602-257-9790

esserdesign.com

Internet Marketing

LaneTerralever

602-258-5263

laneterralever.com

Production Companies

Image Ave Studios

480-553-9175

videomediaproductions.com

Promotional Products

Commotion Promotions Inc.

602-996-0006

commotionpromotions.com

Public Relations (large)

LaneTerralever

602-258-5263

eblane.com

Public Relations (small)

ANDERSON Advertising & Public

Relations

480-945-2229

anderson-adv.com

Radio Stations

News Talk 92.3 KTAR

602-274-6200

ktar.com

SEO/Social Media Marketing

Helix House

800-588-2188

myhelixhouse.com

TV Stations

KPNX-TV, Channel 12

602-257-1212

azcentral.com

Business services

Copy/Duplicating/Printing

Print Time

602-252-3900

printtime.com

Delivery Messengers

Citywide Courier

480-247-7750

citywidecourier.com

Employment: Leasing/PEOs

Human Capital Strategies

480-962-1580

hcscando.com

Employment: Permanent

Accounting & Finance Professionals

Inc.

602-306-4473

afprofessionals.com

Employment: Temporary

Corporate Job Bank Personnel Services

480-966-0709

corporatejobbank.com

Guard Service/Security Firms

VSS Security Services

602-778-6700

vss-security-services.com

Maintenance/Janitorial Services

Jani-King Southwest

602-433-0550

janikingaz.com/southwest

Moving Companies

Daniel’s Moving & Storage Inc.

602-278-6110

danielsmoving.com

Office: Furniture Companies

Corporate Interior Systems Inc.

602-304-0100

cisinphx.com

83 AB | March-April 2014


84 AB | March-April 2014


85 AB | March-April 2014


David Koopersmith, vice president of attack helicopters

and senior Mesa site executive,The Boeing Company

Overcoming challenges: “We attack obstacles with

facts and data to inspire teams to overcome obstacles

to achieve their objectives in the constantly changing

competitive environment. I have faced many big

obstacles and found that leaders must be inspirational, tenacious,

and upbeat.”

Lesson learned from others: “The best advice I’ve received in

four short sentences. 1) Surround yourself with great people.

Business is a team sport, not just about one individual. 2) Take

your work seriously, but don’t take yourself too seriously. 3)

Cultivate a sense of humility. 4) Focus on building win-win

relationships and outcomes.”

Lesson to give: “I encourage people to find their passions and

have fun, because then the ability to delight your customers and

the reward of leveraging competitive advantages becomes easy.”

Inner pride: “I am very proud of the positive relationships I

have built with peers, subordinates, bosses, suppliers, customers

and other stakeholders.”

Office: Furniture Companies

Transact Commercial Furnishings Inc.

602-251-3838

transactfurniture.com

Office: Machine Dealers

Toshiba Business Solutions

602-470-8888

toshibaaz.com

Office: Supply

Wist Office Products

480-921-2900

wist.com

Private Schools

Rancho Solano Preparatory School

480-646-8200

ranchosolano.com

Entertainment

Attractions

Phoenix Zoo

602-273-1341

phoenixzoo.org

Catering Services

Arizona Taste Fine Catering & Event

Planning

480-947-8844

arizonataste.com

Concert Venues

Celebrity Theatre

602-267-1600

celebritytheatre.com

Restaurants: aMerican Contemporary

Binkley’s Restaurant

480-437-1072

binkleysrestaurant.com

Restaurants: Asian

Roka Akor Steak & Sushi

480-306-8800

rokaakor.com

Restaurants: fRench

Coup Des Tartes

602-212-1082

nicetartes.com

Restaurants: Fusion/Eclectic

Razz’s Restaurant and Catering

480-905-1308

razzsrestaurant.com

Restaurants: International

deseo at The Westin Kierland Resort &

Spa

480-624-1000

kierlandresort.com

Restaurants: Italian

Tomaso’s Italian Cuisine

602-956-0836

tomasos.com

Restaurants: Mexican

La Hacienda at the

Fairmont Scottsdale Princess

480-585-4848

scottsdaleprincess.com/dining/la-hacienda

Restaurants: Patio Dining

Talavera at Four Seasons

480-515-5700

talaverarestaurant.com

Restaurants: Romantic

Kai at Sheraton Wild Horse Pass

Resort & Spa

602-225-0100

wildhorsepassresort.com

Restaurants: Seafood

Salt Cellar Restaurant

480-947-1963

saltcellarrestaurant.com

Restaurants: Southwestern, Eclectic

Vincent on Camelback

602-224-0225

vincentsoncamelback.com

Restaurants: Steaks/Chops

Donovan’s Steak & Chop House

602-955-3666

donovanssteakhouse.com

Restaurants: Uniquely AZ

El Chorro

480-948-5170

elchorro.com

Wine/Specialty Shops

Total Wine

623-486-0162

totalwine.com

Wineries: aRIZona

Page Springs Cellars

928-639-3004

pagespringscellars.com

Finance and PRofessional

Accounting fIRMs (large)

Deloitte & Touche LLP

602-234-5100

deloitte.com/us

Accounting fIRMs (medium)

Mukai, Greenlee & Company P.C.

602-279-2600

mukaigreenlee.com

Accounting fIRMs (small)

Pescatore-Cooper PLC

480-994-4148

pescatorecooper.com

Banks (large)

National Bank of Arizona

602-235-6000

nbarizona.com

Banks (medium)

Biltmore Bank of Arizona

602-992-5055

biltmorebankaz.com

Banks (small)

Pinnacle Bank

480-609-0055

pinnaclebankaz.com

Best Workplace Culture

(banking and finance)

Alliance Bank of Arizona

602-952-5400

alliancebankofarizona.com

Business Brokers

Fox & Fin Financial Group LC

480-421-9789

foxfin.com

Credit Unions

Arizona State Credit Union

800-671-1098

azstcu.org

Insurance: Property/Casualty

Farmers Insurance Co.

602-333-5740

farmersinsurance.com

Law fIRM:

Alternative Dispute Resolution

Jennings, Strouss & Salmon PLC

602-262-5911

jsslaw.com

Law fIRM: Banking

Greenberg Traurig

602-445-8000

gtlaw.com

Law fIRM: Bankruptcy/Reorganization

Nussbaum Gillis & Dinner, P.C.

480-609-0011

ngdlaw.com

Law fIRM: Business/Corporate

Lewis Roca Rothgerber LLP

602-262-5311

LRRLaw.com

86 AB | March-April 2014


#1

ORTHOPEDIC

PRACTICE

Ranking Arizona

Again!

Play Golf Again!

(What will I do when I live life without pain?)

Whether it’s for work or play, we understand that you want to get back to your

life sooner. The CORE Institute delivers best-in-class orthopedic care to you,

your family, and our community.

Are you ready to live life without pain?

Schedule Your Appoinmtent Now

1.866.974.2673

www.thecoreinstitute.com

KEEP LIFE IN MOTION ®

87 AB | March-April 2014


Kenneth Lamneck, president and CEO, Insight Enterprises

Overcoming challenges: “The biggest challenges I

have faced in business involve around significant market

adjustments like the 2008 deep recession and the 2001

dot com bubble. These situations test the leadership

team greatly and require swift cost containment

initiatives to protect the human capital in the company.”

Lesson learned from others: “The best business advice I ever

received was that hiring the right people is the most important

thing you can do as a leader.”

Lesson to give: “In the technology industry, you have to

continue to hone your company’s strategy as the environment is

always changing and presenting problems and opportunities at

the same time.”

Inner pride: “When Insight launched our ‘Noble Cause’ effort

during fourth quarter in 2012, with the help from our partners,

Insight teammates came together and raised over $160,000 for

the Make-A-Wish Foundation. That was a truly special effort and

something I am humbled by.”

Law Firm: Commercial Litigation

Osborn Maledon, P.A.

602-640-9000

omlaw.com

Law Firm: Construction Litigation

Jennings, Haug & Cunningham LLP

602-234-7800

jhc-law.com

Law Firm: Employment/Labor

Littler Mendelson PC

602-474-3600

littler.com

Law Firm: Environmental

Fennemore Craig

602-916-5000

fennemorecraig.com

Law Firm: eState/Trust

Morris Hall & Kinghorn

602-249-1328

morristrust.com

Law Firm: Family

Hallier & Lawrence PLC

602-285-5500

hallierlaw.com

Law Firm: Government ReLAtions

Kutak Rock LLP

480-429-5000

kutakrock.com

Law Firm: Healthcare

Comitz | Beethe PLLC

480-998-7800

cobelaw.com

Law Firm: Real eState

Tiffany & Bosco P.A.

602-255-6000

tblaw.com

Law Firm: tAx

Burch & Cracchiolo

602-274-7611

bcattorneys.com

Law Firms (large)

Snell & Wilmer L.L.P.

602-382-6000

swlaw.com

Law Firms (medium)

Sacks Tierney P.A.

480-425-2600

sackstierney.com

Law Firms (smALL)

Nussbaum Gillis & Dinner, P.C.

480-609-0011

ngdlaw.com

SBA Lenders

Southwestern Business

Financing Corp.

602-495-6495

swbfc.com

Healthcare

Acute Care HospitALS (large)

St. Joseph’s Hospital & Medical Center

602-406-3000

stjosephs-phx.org

Acute Care Hospitals (medium)

Chandler Regional Medical Center

480-728-3000

ChandlerRegional.org

Acute Care HospitALS (smALL)

Paradise Valley Hospital

602-923-5000

paradisevalleyhospital.com

Alzheimer’s cAre Centers

The Peaks, A Senior Living Community

928-774-7106

thepeaks.org

Cancer Treatment Centers

Banner MD Anderson Cancer Center

480-256-6444

bannermdanderson.com

Cardiology

Arizona Heart Institute

602-266-2200

azheart.com

ClinicAL TriALS

Translational Genomics

Research Institute (TGen)

602-343-8400

tgen.org

Cosmetic and Family Dentistry

Studio B Smiles

480-860-0092

studiobsmiles.com

Cosmetic Treatment: Non-surgical

Body Beautiful

602-522-9222

BodyBeautifulSpa.net

Dental Health pLAns

Delta Dental of Arizona

602-938-3131

deltadentalaz.com

Dermatology

Phoenix Skin Medical Surgical Group

602-222-9111

phxskin.com

Eye cAre Centers

Barnet Dulaney Perkins Eye Center

800-966-7000

goodeyes.com

Health and Fitness

Village Health Clubs & Spas

480-609-6979

villageclubs.com

HMOs

Health Net of Arizona Inc.

602-794-1400

healthnet.com

Home Health Agencies

Home Instead Senior Care

602-588-7725

homeinstead.com/greaterphoenix

Home Health Supply

AZ Mediquip

602-992-6146

azmediquip.com

Hospice cAre Facilities

Hospice of the Valley

602-530-6900

hov.org

Imaging Centers

EVDI Medical Imaging

480.456.9000

evdi.com

Independent/Assisted Living

Vi at Grayhawk

480-563-5300

viliving.com/grayhawk

Neurological Practices

Department of Neurology at St.

Joseph’s Barrow Neurological Institute

602-406-6262

thebarrow.org

Orthopedic Practices

The CORE Institute

866-974-2673

thecoreinstitute.com

Pain mAnagement Centers

The Pain Center of Arizona

623-516-8252

thepaincenter.com

PPOs

Blue Cross Blue Shield of Arizona

602-864-4400

azblue.com

Urgent cAre Centers

John C. Lincoln Urgent Care Center

623-434-6444

jcl.com

88 AB | March-April 2014


602.495.6495

89 AB | March-April 2014


Keith Maio, president and CEO, National Bank of Arizona

Overcoming challenges: “The challenges of the

severe economic downturn, beginning in 2008 (was

our biggest challenge). We overcame it by bringing

a sharp, tactical approach to working through the

problems of the day, while continuing to stay focused

on a long term vision for our organization.”

Lesson learned from others: “Know your strengths and

weaknesses and hire smart people to fill the voids.”

Lesson to give: “Ask yourself what activities you are

accomplishing today that support your long-term goals. Not a day

should go by that does not move you a step closer to your vision

for yourself and your organization.”

Inner pride: “I am very proud and honored that NB|AZ has

been selected by Arizonans as the No. 1 bank for 10 of the last

12 years in Ranking Arizona. I believe this is a testament to

the power of an organization holding true to its core values and

demonstrating a consistent approach to servicing customers each

and every day.”

Vein Treatment Centers

Center for Venous Disease

623-435-8346 (VEIN)

veinscreening.com

Weight Loss Management: Non-surgical

Red Mountain Weight Loss

480-991-4159

redmountainweightloss.com

Weight Loss Management: Surgical

Weight Loss Institute of Arizona

480-829-6100

wliaz.com

Manufacturing and

technology

Alternative Energy

Arizona Public Service

aps.com

Bioscience fIrms

Sonora Quest Laboratories

602-685-5000

sonoraquest.com

Clean Room Design

Brycon Construction

480-785-9911

brycon.com

Computer: Consulting fIrms

Click Computer Services LLC

480-614-4227

clickcomputerservices.com

Computer: Network Integrators

MYTEK

877-236-8583

mytek.net

Computer: Retailers

Insight

800-467-4448

insight.com

Computer: Service/Repair

GeekForce.biz Inc.

602-477-8020

geekforce.biz

Computer: Training Centers

Interface Technical Training

602-266-8500

interfacett.com

Document Scanning & Imaging fIrms

DataBank

602-263-9432

databankimx.com

Internet Service Providers

Cox Communications Arizona

623-594-1000

cox.com

Management: Consulting

Deloitte Consulting LLP

602-234-5100

deloitte.com/us

Manufacturing: Defense/Aerospace

The Boeing Company

480-891-3000

boeing.com

Software Companies

Infusionsoft

1-866-800-0004

infusionsoft.com

Technical Placement

Tech Finders

480-342-9900

aztechfinders.com

Telephone EquIPMent_Systems

Trans-West Network Solutions

602-437-3010

twns.com

Web Designers/Hosting Companies

The Go Daddy Group Inc.

480-505-8800

godaddy.com

Commercial real estate

Appraisers

NAI Horizon

602-955-4000

naihorizon.com

Architectural fIrms (large)

SmithGroupJJR

602-265-2200

smithgroupjjr.com

Architectural fIrms (medium)

DAVIS

480-638-1100

thedavisexperience.com

Architectural fIrms (small)

Deutsch Architecture Group

602-840-2929

2929.com

Brokerage fIrms (large)

CBRE

602-735-5555

cbre.com/phoenix

Brokerage fIrms (small)

GPE Commercial Advisors

480-994-8155

gpe1.com

CaPItal & fInance

Keystone Commercial Capital

602-997-3920

keystonecommercialcapital.com

Construction Companies: Heavy

FNF Construction, Inc.

480-784-2910

fnfinc.com

Contractors: Electrical (large)

Wilson Electric Services Corp.

480-505-6600

wilsonelectric.net

Contractors: Electrical (small)

JFK Electrical Contracting

Enterprises Inc.

480-926-3500

jfkelectric.com

Contractors: General (large)

Sundt Construction, Inc.

480-293-3000

sundt.com

Contractors: General (medium)

CORE Construction, Inc.

602-494-0800

COREconstruction.com

Contractors: General (small)

Sun Eagle Corporation

480-961-0004

suneaglecorporation.com

Contractors: Masonry

Sun Valley Masonry and Concrete

602-943-6106

svmasonry.com

Contractors: Mechanical (large)

Midstate Mechanical Inc.

602-470-1920

midstatemechanical.com

Contractors: Mechanical (small)

Hobaica Services Inc.

602-995-0387

hobaica.com

Contractors: Tenant Improvement

Willmeng Construction

480-968-4755

willmeng.com

90 AB | March-April 2014


91 AB | March-April 2014


Wes McClure, owner and president, Wilson Electric

Overcoming challenges: “We provide anything

from an electrical service call to wiring all the

electrical and special systems for Chase Field. Our

biggest obstacle was getting all these moving parts

to work together. We have overcome this by having

planning meetings that included the different divisions, so our

plan execution was an overall effort.”

Lesson learned from others: “Make sure and produce a product

that could bear your personal stamp. Because the reality is, even

if you didn’t produce it with your own hands, your reputation is

riding on the perception of its quality.”

Lesson to give: “I think we are successful because of our people.

My advice is to find the best way to utilize your team’s talents and

make them a vested part of your success.”

Inner pride: “Our employee ownership plan has helped us

achieve great results in efficiency and quality. With a focus

on safety second to none in the industry, our employees enjoy

an environment rich with benefits and opportunities. Our

employees are our greatest asset.”

Developers

Ryan Companies US, Inc.

602-322-6100

ryancompanies.com

Engineering: Civil (large)

Wood, Patel & Associates, Inc.

(602) 335-8500

woodpatel.com

Engineering: Civil (small)

Coe & Van Loo Consultants Inc.

602-264-6831

cvlci.com

Engineering: eLectrical

EDI-Electric Designs Inc.

623-434-3301

edi-az.com

Engineering: geo Material Testing

Speedie & Associates Inc.

602-997-6391

speedie.net

Engineering: Mechanical

LSW Engineers Arizona Inc.

602-249-1320

lswphx.com

Engineering: Structural

PK Associates Consulting Structural

Engineers LLC

480-922-8854

pkastructural.com

Environmental Firms

Stantec Consulting Services Inc.

602-438-2200

stantec.com

Green Builders

Adolfson & Peterson Construction

480-345-8700

a-p.com

Interior Design: Commercial (large)

Gensler

602-523-4900

gensler.com

Interior Design: Commercial (small)

FoRM Design Studio, Ltd.

480-659-5930

formdesignstudio.com

Landscape: Architects

Floor Associates, Inc.

602-462-1425

floorassociates.com

Landscape: Contractors

AME Landscape Companies

480-558-3160

amelandscape.com

Property Management

Colliers International

602-222-5020

colliers.com/greaterphoenix

Rental Equipment

Sunstate Equipment Co.

602-275-2398

SunstateEquip.com

Retail Owner/Operator

Michael A. Pollack

Real Estate Investments

480-888-0888

pollackinvestments.com

Signage

Trademark Visual

602-272-5055

trademarkvisual.com

Solar Installer: Commercial

Wilson Electric Services Corp.

480-505-6600

wilsonelectric.net

Residential real estate

Air Conditioning/Heating

Wolff Mechanical Inc. AC, Heat & Solar

480-968-8208

azairconditioning.com

Architectural Firm: Residential

Candelaria Design Associates LLC

602-604-2001

candelariadesign.com

Best Workplace Culture (real estate)

Camelot Homes

480-367-4300

camelothomes.com

Cabinetry

Downsview Kitchens

at Thomas Design Group

480.563.2577

thomasdesignllc.com

Condominiums: High Rise Living

Toscana of Desert Ridge

480-248-3300

statesmanresorts.com

Contractors: pLuMBing

Parker & Sons Plumbing

602-273-7247

parkerandsons.com

Contractors: Restoration

American Technologies Inc.

623-434-9445

atirestoration.com

Contractors: Roofing

Scott Roofing

602-944-6506

scottroofingco.com

Corporate Relocation

Arizona Best Real Estate, Relocation

480-948-4711, 800-366-8064

arizonabest.com

Home Builder: Production

Taylor Morrison

480-344-7000

taylormorrison.com

Home Builder: Custom

Argue Custom Homes

480-941-0531

arguecustomhomes.com

Homeowners Association Management

FirstService Residential

(formerly Rossmar & Graham)

480-551-4300

fsresidential.com

Interior Design: Residential

Vallone Design Inc.

480-421-2799

vallonedesign.com

Masterplanned Communities

Vistancia

623-933-6233

vistancia.com

Mortgage Bankers

Homeowners Financial Group USA, LLC

480-305-8500

homeownersfg.com

Multi-Family Builders

Gray

602-954-0109

grayus.com

Multi-Family Management

Mark-Taylor Residential

480-991-9111

mark-taylor.com

Nurseries

Moon Valley Nursery Inc.

602-493-0403

moonvalleynurseries.com

92 AB | March-April 2014


www.speedie.net

2005 2006 2007 2008

2009 2010 2011

2012

2013 2014

We’ve had the great fortune to play many parts, and to fulfill many roles, over

the past 10 years. However, the most important part for us, and our most

vital role, has always been to support our clients, consultants, employees,

friends, and families with only the highest level of service possible. Thank

you for your acknowledgement of that effort by consistently voting us #1 -

year after year. It’s a performance that we’re rather proud of!

phoenix | flagstaff | tucson

93 AB | March-April 2014


Patty White, president and CEO, St. Joseph’s Hospital and

Medical Center

Overcoming challenges: “It is a challenging time to

be in healthcare. The adoption of healthcare reform,

the recent economic downturn and state budget cuts

have required a need for innovation and optimism to

maintain our goal of providing the best medical care possible.”

Lesson learned from others: “One of my role models, Linda

Hunt, who formerly served in my position and is now president

and CEO for our parent company, Dignity Health Arizona, taught

me that it’s not necessary to be pushy in the healthcare business —

remain strong without having to become defensive or aggressive.”

Lesson to give: “It’s important in healthcare to engage

physicians, nurses and staff n supporting the hospital’s vision

by truly practicing open-door communication. A hospital’s

atmosphere should allow its employees to feel valued for their

opinions, responsible for their actions and empowered to deliver

the highest possible care to every patient.”

Inner pride: “Becoming president and CEO of St. Joseph’s

Hospital and Medical Center is a great honor and responsibility.

I am very proud to lead such a world-class organization. Also,

maintaining a work/life balance while overseeing a 24/7 business

full of ‘life-and-death’ decisions.”

Pest Control Services

Arizona Exterminating Company

602-275-8555

arizonaexterminating.com

Pool Builders

Mossman Brothers Pools Inc.

480-596-9020

MossmanBrothersPools.com

Real Estate Agents

John Karadsheh,

ABR, CRS, Associate Broker

602-615-0843

BuyAndSellAZ.com

Real Estate Companies

Coldwell Banker Residential Brokerage

480-481-8400

azmoves.com

Referral Services

Rosie on the House

888-767-4348

rosieonthehouse.com

Remodelers

Legacy Custom Building

& Remodeling Inc.

480-991-1993

legacyaz.com

Solar Installers: Residential

American Solar

480-994-1440

americanpv.com

Stereo/Home Theater

Starpower Home Entertainment

480-538-1700

star-power.com

Title Companies

Great American Title Agency Inc.

602-445-5525

azgat.com

Retail

Boat Dealers/Service

MarineMax of Arizona

480-967-4141

marinemax.com

Car Dealers (over $39K)

Schumacher European Ltd.

480-991-1155

schumachermb.com

Car Dealers (under $39K)

Camelback Volkswagen Subaru Mazda

602-265-6600

camelbackdifference.com

Fashion: Men’s

The Clotherie Ltd.

602-956-8600

theclotherie.com

Florist Shops

Phoenix Flower Shops

602-840-1200

phoenixflowershops.com

Furniture Stores

Ladlows Fine Furniture

480-609-5000

ladlows.com

Hair Salons

Scissors Rox Paper

602-296-5594

scissorsroxpaper.com

Jewelers

Molina Fine Jewelers

602-955-2055

MolinaFineJewelers.com

Lighting

Hinkley’s Lighting

602-279-6267

hinkleyslighting.com

Party Rentals

Classic Party Rentals

602-232-9900

classicpartyrentals.com

Pet/Animal Hospitals

The Scottsdale Veterinary Clinic

480-945-8484

tsvcpets.com

Pet/Animal Services

The Pet Club

623-979-8100

thepetclub.net

Shopping Centers

Scottsdale Fashion Square

480-945-5495

macerich.com

Specialty Home Boutiques

The Embellished House

480 991-2610

theembellishedhouse.com

Tourism

Aircraft Charters

Aero Jet Services

480-922-7441

aerojetservices.com

Airlines Serving Arizona

Southwest Airlines

800-I-FLY-SWA (435-9792)

southwest.com

Bed and Breakfast Inns

Briar Patch Inn

928-282-2342

briarpatchinn.com

Casinos

Cliff Castle Casino Hotel

928-567-7900

cliffcastlecasinohotel.com

Golf Courses: Private

Terravita Golf Club

480-488-6956

terravita.com

Golf Courses: Public

Talking Stick Golf Club

480-860-2221

talkingstickgolfclub.com

Meeting/Convention Facilities (large)

Phoenix Convention Center & Venues

602-262-6225

phoenixconventioncenter.com

Meeting/Convention Facilities (small)

Glendale Civic Center

623-930-4300

glendaleciviccenter.com

Resorts/Hotels (large)

Loews Ventana Canyon

520-299-2020

loewshotels.com/ventana

Resorts/Hotels (medium)

Montelucia Resort & Spa

480-627-3200

montelucia.com

Resorts/Hotels (small)

Royal Palms Resort and Spa

602-840-3610

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Spas: Day/Resorts (large)

Well & Being at Willow Stream

at the Fairmont Scottsdale Princess

480-585-2732

scottsdaleprincess.com

Spas: Day/Resorts (small)

Spa Avania at Hyatt Regency

Scottsdale Resort & Spa

at Gainey Ranch

480-483-5558

spaavania.com

94 AB | March-April 2014


Thank You

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95 AB | March-April 2014


96 AB | March-April 2014


hospitality sales & marketing association international

2014

PUBLISHED BY

97 AB | March-April 2014


Industry advocate

HSMAI president aims to

leverage organization’s strengths

to further boost membership

By MICHAEL GOSSIE

Photo by COURTNEY PEDROZA

Lynn Casebere is the 2014

president of the Hospitality

Sales & Marketing Association

International Arizona Chapter

and director of catering for The

Clubhouse at Tonto Verde. Az Business

caught up with the hospitality industry

leader for a Q&A.

AB: What was your first hospitality job?

LC: In my 20s, I found myself living

and working in New York City as a meeting

planner for a Fortune 50 company. It was

incredibly exciting and rewarding as I

was able to travel the world. Back in those

days, everything was hands on. You didn’t

Google a destination to find out about

it. You boarded a plane and experienced

it. I loved being able to combine my sense

of adventure with my creativity and my

attention to detail.

AB: What are the biggest changes

you’ve seen in the hospitality industry?

LC: As with most industries,

technology has changed the way the

hospitality industry does business. The

brick-and-mortar travel agency is almost

extinct. You now have to pay a premium

to talk to an airline ticket agent and social

media is revolutionizing feedback on

everything we do the industry. Didn’t like

your restaurant meal? Surly bellman at

the hotel? Sitting on a runway too long?

Everyone knows it instantly. That front

desk manager can apologize to the guest

and go above and beyond to make amends,

but the blogosphere may never know. It

makes our job much more difficult.

AB: What has been your biggest

challenge in the hospitality industry?

LC: Developing relationships is very

important to me and building trust takes

time. Because of the transient nature of

the hospitality industry, I had struggled

with building long-term relationships.

Membership in HSMAI has afforded me

the opportunity to stay connected with

former co-workers and vendors. Through

its educational programs, HSMAI has also

given me the tools to be better able to meet

my clients' needs. In turn, I continue to

foster those business relationships.

AB: How do events like the upcoming

2015 Super Bowl impact the industry in

Arizona?

LC: An event like the Super Bowl has

98 AB | March-April 2014


99 AB | March-April 2014


oad-reaching impact on the host city.

It generates revenue for every aspect of

the hospitality industry – from air-lift

to hotel room nights to the pedal cab

owner taking people from the stadium

to a nearby restaurant and everything

in between. It also gives international

exposure to a city that can generate

future business for years to come from

both corporate and leisure visitors.

AB: What do you think Arizona needs

to do to attract more convention, meeting

and event business to the state?

LC: Arizona is an amazing destination

with so much to offer — a newly expanded

Phoenix Convention Center, a revitalized

downtown area, neighboring hi-tech event

venues, endless greens and fairways, as

well as beautiful hotels and resorts —

not to mention the weather. There are

many other reasons to bring your event

to Arizona — Mesa has the new Cubs

Park, the Commemorative Air Museum

and its own Convention Center; Glendale

boasts the Arizona Cardinals and the

Phoenix Coyotes; there’s skiing in Flagstaff

and hiking at the Grand Canyon as well

as Vineyard Tours in Sonoita. Political

decisions have negatively impacted us in

the past as have over-publicized corporate

excesses. We need to stay true to who we

are and show potential clients the beauty,

the warmth and the value that will always

make Arizona a great destination.

AB: How did you become involved with

HSMAI?

LC: HSMAI is a group of people who

truly care about one another and their

community. After moving to Arizona and

getting back into hospitality, I did my

due diligence with many of the related

associations and found that HSMAI was

a good fit for me. They had a welcoming

collegial spirit that I embraced. Their

educational programs have helped me

grow in my career and whenever I need

assistance, I can always reach out to a

member for advice.

AB: Why is giving back to the

community so important to HSMAI?

LC: The HSMAI Community Outreach

Committee plans and coordinates

volunteer projects throughout the year.

Its Charity of the Year is Kitchen on the

Street, which provides “Bags of Hope,”

the primary food source to hundreds of

children when school is not in session.

In addition to our Charity of the Year,

HSMAI also embraces many programs

that allow its members to give back to

our community. Our members feel very

blessed and want to share their time and

resources with those less fortunate.

AB: What are your goals as president of

the Arizona Chapter?

LC: I am humbled to be in the

company of so many amazing past

presidents and hope that I can make

a difference. I want to increase our

membership by being more inclusive of

professionals in hotel-related companies,

as well as targeting graduating hospitality

students to keep them involved. I have

a wonderful leadership team that I will

continue to rely on to show value to our

members through innovative educational

programs, fun networking events and

community programs. My theme this

year is “Grow where you are planted.” I

want HSMAI as an organization and all of

its members to blossom into better people

and better leaders.

The Hospitality Sales & Marketing Association

International Arizona Chapter’s 2014 board of

directors: (Top row, from left) Karen Davis, CTA, Mesa

Convention Center; Sandy Rimmer, Ranger Resources; Erik

Dorr, Interactive Sites; Angela Prestinario, Stratum Laser

Tag; Lynne Wellish, CMP, CHSE, Scottsdale Community

College; Joanne Winter, HSMAI executive director; Barry

Nakano, PacRim Marketing Group. (Bottom row, from left)

Michelle Huebner, CMP, Visit Mesa; Lynn Casebere,

Clubhouse at Tonto Verde; Penny Allphin, CHME, Hassayampa

Inn Prescott. (Not pictured) Charlotte Cluff, The Enchantment

Group; Richard Emmerling, Prescott Resort & Conference

Center/Grace Hospitality Group; Nicole Krekeler, Toby Keith’s

I Love This Bar & Grill; and Kim Pfeifer, Pointe Hilton Resorts.

What is

HSMAI?

Hospitality Sales &

Marketing Association

International is committed to

growing business for hotels

and their partners and is the

industry’s leading advocate

for intelligent, sustainable

hotel revenue growth.

The association provides

hotel professionals and

their partners with tools,

insights, and expertise to

fuel sales, inspire marketing,

and optimize revenue

through programs such

as HSMAI’s MEET, Adrian

Awards, and Revenue

Optimization Conference.

HSMAI is an individual

membership organization

comprised of more than

7,000 members worldwide,

with 40 chapters in the

Americas Region. Connect

with HSMAI at hsmai.org.

Active since 1968, the

Arizona Chapter is HSMAI’s

third-largest chapter. For

more information, contact

Executive Director Joanne

Winter at 602-240-5552

or visit hsmai-az.org.

100 AB | March-April 2014


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Football AZ Cardinals Golfing Hiking In - Flight Jet Skiing

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Poolside Quiet Nights Reds Spring Training Shopping Theatre

Visit

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Your Guide to Glendale & Arizona’s West Valley 2014/2015

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101 AB | March-April 2014


102 AB | March-April 2014


Game face

Arizona’s hospitality industry takes steps to

make sure the 2015 Super Bowl packs the

biggest economic punch possible

By MICHAEL GOSSIE

We already know the

winner of the 2015

Super Bowl.

It’s Arizona. Not

necessarily the

Cardinals, but the host state, which will

reap an economic impact that few events

can generate.

“High-profile sporting events bring

international exposure to Arizona,” said

Debbie Cotton, director of the Phoenix

Convention Center. “And being in the

international spotlight draws more

tourists and convention groups to our

state, which increases tourism revenue for

the state and local economies.”

Not only does an event like the Super

Bowl draw bodies, it draws bucks ... big

bucks. According to the W.P. Carey School

of Business, which performed an economic

impact study after Arizona hosted the

Super Bowl in 2008, the game generated

$500 million of economic impact for the

state, attracting more than 91,000 outof-state

visitors who spent $218 million

during their stays. Breaking down 2008

even further:

■ Super Bowl visitors stayed in Arizona

an average of 3.9 nights and spent $617

each day on hotels, food, transportation,

recreation, shopping, etc.

■ During the four days leading into

the 2008 game, Greater Phoenix’s lodging

industry experienced a 22 percent increase

in occupancy, a $32 million increase in

total room revenue and a 157 percent

increase in revenue per available room

(RevPAR) over the same four days the

previous year.

■ According to the City of Phoenix,

sales-tax collections from the city’s

hotels and motels increased 25 percent in

February 2008, compared with the same

month the previous year.

“The night before the 2008 Super Bowl

brought the Scottsdale area its secondhighest

recorded occupancy in the history

of our community,” said Rachel Sacco,

president and CEO of the Scottsdale

Convention & Visitors Bureau. “The first

and third-highest recorded occupancies

are from the game nights of the national

college football championship games in

2007 and 2011, respectively.”

To gear up for Super Bowl XLIX in

Glendale, the hospitality industry has

planned ahead so it can derive the

greatest economic benefit for not only

the venues that will host Super Bowl

Week events, but also for the greater

communities surrounding them and the

state as a whole. The planning started

before the Valley was awarded the game

and will continue until after the coin toss.

Some examples:

Kiva Couchon, director of communications

and public information officer, Arizona

Office of Tourism: During the 2014 Super

Bowl, AOT had 30-second commercial

spots running on a digital board in Times

Square and also wrapped a truck and an

Airstream travel trailer with marketing

images promoting Arizona. “Our efforts

have marketing images that reflect our

current National Campaign, ‘Let Yourself

Go,’ already running in major markets

throughout the U.S.”

Liz Franzese, director of sales and

103 AB | March-April 2014


Debbie Cotton

Liz Franzese

Steve Hart Michelle Oden-Huebner James Jessie

Lorraine Pino Rachel Sacco

marketing, The Westin Kierland Resort

& Spa: “We have started the process of

meeting with groups who will be attending

Super Bowl as they consider us for their

stay in the Valley. The Super Bowl is one

of those unique opportunities that allows

us to showcase our amenities to potential

clients who may have never previously

considered our resort and who may bring

us business during Super Bowl weekend

and hopefully long after.”

Steve Hart, Marriott area vice president

for Arizona and general manager, JW

Marriott Desert Ridge Resort & Spa:

“Marriott is hosting more than 10,000

hotel rooms in more than 21 hotels. We’re

gearing up at JW Marriott Desert Ridge

with a Big Game package so our guests

will enjoy our luxury accommodations,

gourmet food and crafted beverages

celebrating the Super Bowl.”

James Jessie, senior vice president

of sales, Visit Phoenix: “In November

2013, we Valley CVBs participated in

a familiarization tour of the city that

showcased the Convention Center and

other event venues to vendors, sponsors

and NFL staff. The Super Bowl brings with

it numerous NFL-sanctioned and sponsoraffiliated

events and parties, and each of

these events needs a home. So we joined

our local partners in showing off v nues

as big as Chase Field and US Airways to

spaces as elegant and intimate as the

Orpheum Theater and MonOrchid gallery.”

Michelle Oden-Huebner, national

sales manager, Visit Mesa: “Visit Mesa

already pulled out all the stops and

hosted NFL planners last November to

a site visit of the (new Cubs) stadium

and has continually communicated to

corporate sponsors and event organizers

the attributes of our city’s venues. These

new locations are already setting the stage

for high-profile concerts and festivals

and bringing in crowds. We have a prime

location at the intersection of Loops 101

and 202 allowing for easy access, and the

BOWL

BOWL

SUPER ECONOMICS OF

THE SUPER BOWL

The effect of Super Bowl XLII - held in 2008 at

University of Phoenix Stadium in Glendale, Arizona.

Super Bowl

visitors

stayed in

Arizona an

average of

3.9 nights

Super Bowl visitors

spent $617 each

day on hotels, food,

transportation,

recreation,

shopping, etc.

proximity to Mesa and surrounding area

hotels simply can’t be beat.”

Lorraine Pino, manager, Glendale

Convention & Visitors Bureau: “It

starts with preparing information and

introducing new tools including a Glendale

Mobile App that will help tourists plan

the ultimate fan experience. Working

with national and international media

puts Glendale and the West Valley in the

spotlight and increases exposure to all the

attractions, businesses and amenities the

region offers.”

Sacco: “The Scottsdale CVB joined the

Arizona Super Bowl Host Committee

in New York/New Jersey for this year’s

Super Bowl to help promote the Arizona

game in 2015. We also had additional

exposure through Scottsdale ads rotating

on 50 digital boards placed over the

entrance stairs leading into the subway

stations throughout Manhattan during

the week leading up to the game. Images

of Scottsdale’s sunshine and Sonoran

Desert setting will encourage New

Yorkers and Super Bowl fans alike to

91,000

out-of-state

visitors spent

$218 million

during their stay

escape to Scottsdale.”

While the short-term economic

impact of hosting the Super Bowl will

be significant and all the planning and

preparatation will pay off, experts said

over the long term, hosting the Super

Bowl gives Phoenix unparalleled national

and international exposure that cannot

be quantified.

“Assuming media coverage and

television viewership mirrors recent

Super Bowls, the game will attract more

than 1,000 journalists from across the

globe and be watched by more than 100

million TV viewers in the U.S.,” said Jessie.

“According to the NFL, the potential

worldwide audience for the game is 1

billion people. So, the Super Bowl not only

generates hundreds of millions of dollars

of visitor spending for our community,

it places Phoenix in the national media

spotlight for all the right reasons. For a

week, the world gets to see our city for

what it is — a warm, welcoming, beautiful

destination that can accommodate mega

events with aplomb.”

104 AB | March-April 2014


105 AB | March-April 2014


Meet market

More business leaders are seeking

atypical solutions when planning

corporate meetings and events

By MICHAEL GOSSIE

Competitors always seek an

edge over an opponent.

That’s especially true in

business where corporate

meetings and team-building

events are taking competition to a whole

new level.

“We will do more than 1,000 corporate

events this year,” says Scott Sanders,

founder and president of Octane Raceway,

which offers high-speed kart racing on an

indoor-outdoor track in Scottsdale.

Octane is part of a growing trend that

has seen a growing number of companies

move away from staging their corporate

events at the nearest airport hotel meeting

room and evolving their events into more

unique, fun and fresh environments.

“Companies are looking for different ways

to engage their employees,” Sanders says.

“One of the things we pride ourselves

on is creating a memorable event. It’s

not like people leave and say, ‘We went

to a meeting and accomplished our

business objective.’ When they come to

Octane, they get to go off ite, experience

something together and get their

competitive juices flowing. Companies are

starting to recognize that team building

not just as a line item on their budget,

but something that has a true return

on investment when it comes to having

productive teams and having employees

who feel appreciated.”

Octane Raceway isn’t the only place in

the Valley where business leaders can

effectively mix business with pleasure and

team building. Here are just a few options:


Casino del Sol: In addition to its 18,000-square-foot ballroom that divides into five

smaller rooms to allow meeting planners to hold multiple events side-by-side throughout

their stay, Casino Del Sol Resort offers its corporate visitors world-class gaming, a Ty

Butler- and Notah Begay-designed golf course, scenic hiking trails, mountain bike trails

and horseback riding. casinodelsolresort.com

106 AB | March-April 2014


107 AB | March-April 2014


Clubhouse at Tonto Verde: The Clubhouse at Tonto Verde offers

companies a unique way to recharge after a half-day or full day

executive meeting on its 18-hole natural grass putting course,

offering a fun alternative event for golfers and non-golfers alike. The

Clubhouse at Tonto Verde has customized programs to meet your

business needs that include a variety of food and beverage packages.

tontoverdeweddings.com

Hard Rock Cafe Phoenix: The Hard

Rock is the perfect venue for parties

and special events, large and small.

Located in the heart of downtown

Phoenix, Hard Rock can host a variety

of events, from corporate meetings

to elegant galas, each with a custom

design to fit clients’ specific needs. The

venue provides guests with a legendary

culinary experience, along with a

one-of-a-kind memorabilia collection,

giving each event its own built-in vibe.

hardrock.com



Dave and Busters: With all

the amenities of a hotel plus

customized team building

options, D&B guests attend

an experience, not just a

meeting. By-products of a

D&B event result in building

team cohesion, melting

strong personality types and

re-energizing your strongest

asset – your employees.

Now that’s a way to justify

your meeting dollars.

daveandbusters.com


Hot Air Expeditions: Hot air balloon

flights and tethered rides are fun and

unique activities for meetings and events.

Tethered rides are a great addition to

an event and balloon flights are perfect

for bonding outside of the office and

showcasing the beautiful Sonoran Desert.

Post-flight gourmet cuisine and optional

teambuilding events and activities are

available. hotairexpeditions.com


Musical Instrument Museum:

MIM offers a stunning and unique

setting for events, with world-class

service, sumptuous cuisine, magical

entertainment, and incomparable musical

and cultural exhibits. Displaying more

than 5,000 musical instruments and

artifacts from around the world, MIM

provides a one-of-a-kind event experience

for seated dinners, cocktail receptions,

corporate meetings, weddings, Bar and

Bat Mitzvahs, fundraising galas and

other special events. mim.org


Mastro’s: Mastro’s private

dining space offers corporate

clients an exclusive, fine dining

experience in a businessminded

atmosphere complete

with audio-visual capabilities

and high-level service.

Options include Mastro’s

Steak House, Mastro’s Ocean

Club and Mastro’s City Hall.

mastrosrestaurants.com

108 AB | March-April 2014


GHG Company we Keep 3.5x9.625_. 2/7/14 3:12 PM Page 1

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109 AB | March-April 2014


Stratum Laser Tag &

Event Headquarters:

Stratum specializes in

“meetings with a mission;”

out-of-the-box programs

with an out-of-the-ordinary

and affordable setting.

Teams will incorporate

their meeting message,

team-building effectiveness,

entertainment, camaraderie

and fun along with upscale

food and bar packages, all

at a lower cost than a hotel

and within a unique setting.

stratumhq.com



Octane Raceway:

Companies can do a couple

races per person with a

catered breakfast, lunch or

dinner. Off-track activities

that can supplement the

experience include a rock

wall, Phoenix International

Raceway Pit Crew Challenge,

Segway course and other

games. Expect to pay just

$30-$60 per person or go

all out and do the Octane

Olympics for $100 per

person. octaneraceway.com


Rawhide Western Town and Steakhouse at

Wild Horse Pass: Rawhide offers companies

an opportunity to enjoy a unique memorable

experience with a true taste of the Old West.

Rawhide can accommodate groups from 20 to 7,500

and has more than 14 different private Westernthemed

venues so corporate groups can enjoy a

unique journey back in time. rawhide.com


Wild Horse Pass Hotel & Casino:

With 12,000 square feet of flexible

meeting space, Wild Horse Pass offers

a great option for memorable meetings,

epic events and special celebrations. Its

showroom features amazing production

possibilities for a general session for up

to 1,400 people or a meal for up to 300.

The venue also boasts five unique spaces

from swanky lounges – including the

popular AiRIA Unplugged — to a sports

bar. wingilariver.com

Wrigley Mansion: The Wrigley Mansion

is a breathtaking landmark built in1932

by chewing gum magnate William

Wrigley Jr. as a 50th anniversary gift to

his wife. Now celebrating its 20th year

under the Hormel family’s ownership, the

Wrigley Mansion offer a historical venue

that specializes in meetings, conferences

and every milestone celebration from

a sit-down event for 20 to 300 to a

reception-style event for up to 1,500.

wrigleymansionclub.com


TPC Scottsdale: TPC offers word-class golf

accommodations for all corporate groups. Besides

golf, TPC offers post0event function spaces, private

meeting spaces and banquet areas that allow for

corporate groups to enjoy a round of golf while

including business activities. This can include a

power point presentation before teeing off r a large

post-event function area to entertain clients before

or after their round. pgatourtpc.com


110 AB | March-April 2014


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111 AB | March-April 2014


112 AB | March-April 2014

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