Sustainability Report 2012 Summary - Knauf Insulation

Sustainability Report 2012 Summary - Knauf Insulation




Who we are

CEO’s message

1 CEO’s message

2 Buildings

4 Products

6 Company

9 Next steps

Knauf Insulation at a glance:

1.2 billion euro in turnover in 2011

Over 5,000 employees in more than 35 countries

30 manufacturing sites worldwide

2.4% employee turnover rate

Our recent certifications, awards and endorsements

Children and Schools

Greenguard & Formaldehyde free

– April 2011

Green Mark

– March 2012

Operational Site Locations in 2011

Trade organisation

Eurobaustoff, Innovation

award – January 2011

Flintshire Business

Awards – October 2012


– March 2010

Blue Angel


– October 2010

ÖKO-TEST ranks

– March 2012



CEO’s message

Society is wasting money. In 2011, to pay for

imported energy and fuels, Europe and the US

exported wealth worth €500bn and $421bn

respectively. This wealth could have been fuelling

our economies. It could have been invested in local

employment in buildings renovation. Instead it was

being wasted on heating and cooling inefficient


In a time of economic crisis, when we need jobs

and economic recovery, buildings are an untapped

natural resource. If there was ever a time to use this

resource, to release its potential to power a recovery

and help create a sustainable future, then that time

is most certainly upon us.

As one of the most respected names in insulation

worldwide, the most sustainable thing that we can

do as a company is ensure that all buildings, new

and old, are equipped with more insulation.

We are also clear about our responsibility to

deliver energy savings in practice so we are taking

on the challenge of ensuring that real thermal

performance in buildings is achieved. But to

be a credible voice for change, we also have a

responsibility to ensure that we make progress in

putting our house in order.

This summary of our 2012 Sustainability Report

outlines just some of the things we are doing to

achieve all of this.

Tony Robson - CEO Knauf Insulation

Tony Robson

Group CEO, Knauf Insulation


Area (task group) Long-Term Aims Trend 2011



Czech Republic


(Buildings task group)

- Recognised as a leading advocate for a sustainable, low-energy built


- A zero carbon building stock (owned and operated) =




Products and Systems

(Products task group)

- Products best in class for sustainability












(Manufacturing task

group and People

task group)

- Zero carbon production +

- Zero negative impact on resource use +

- Zero waste (to landfill and waste water) =

- To have the strongest Triple-E sustainable people strategy in our industry =






- Zero harm (Lost Time Accident) –





+ positive trend = steady trend – negative trend




Sustainability Report 2012 || 1



and Society

Energy efficient buildings – an engine for economic recovery

Building renovation programmes create long-term, local and high-quality jobs for the future. These will

be crucial as we rebuild our economies. Add to this the boost that these jobs give to government funds

through tax returns and increased consumer spending, and the built environment quickly becomes

a stimulus package that governments cannot ignore. To access this potential governments must

implement policies to stimulate and support ‘deep renovation’- improving the energy performance of

the built environment by at least 80% using insulation and other energy-saving technologies.

€1 €5

Governments could

recover up to €5 in

tax revenue for every

€1 invested

As cash-strapped governments face current global economic pressures,

the imperative to deliver a ‘sustainable built environment’ has never been

stronger. Where else can governments reduce carbon emissions, create jobs

and recover up to €5 in tax revenue for every euro they invest?


Knauf Insulation was the only

company operating in the Czech

Republic that approached me regarding

the Energy Efficiency Directive as an

opportunity rather than a threat. It was

encouraging to cooperate with them.

Pavel Poc

Member of the European Parliament for

the Czech Republic

We’re campaigning for energy efficiency in buildings

Energy loss in buildings remains far too low a priority for governments. We are therefore

pushing regulators to create policies and financial frameworks that will deliver ‘near

zero energy’ new buildings and improve the performance of existing ones. We’ve been

expanding our advocacy team and created brand new partnerships to campaign for a

low-energy, sustainable built environment. As an example, in the Czech Republic where the

President vetoed the adoption of the Energy Performance of Buildings Directive, we worked

closely with our industry and civil society colleagues from A Chance For Buildings to ensure

our voice was heard in the debate and were pleased when the Czech Parliament overturned

the veto. We are also supporting wider initiatives and were proud to become one of the

first Regional Partners of the World Green Building Council’s (GBC) Europe Network which

works to transform the building industry towards sustainability.

Getting our own house in order

We are serious about changing the built environment and so we are working to improve our buildings. In the last 12 months we have

improved performance criteria for the purchasing and renting of new buildings. We’re also completing an initial audit of our building

stock so that we can target energy improvements in the next phase. In addition, we kicked off the Sustainable Workplace Initiative as part

of our Green Office commitment. And, with our Energy Response Corps, we’re helping homeowners in the US to reduce their energy

use through a range of energy efficiency improvements.

2 || Sustainability Report 2012

The concrete skeleton of an apartment building stands

abandoned mid-construction at the Pueblo de Luz suburb

development in Almeria, Spain.

Sustainability Report 2012 || 3


From Products

to Solutions: for real

Today, we know that buildings often do not deliver the thermal performance

intended, and that environmental claims are often unconvincing,

unconfirmed or both. We need to be sure that performance can be

delivered: not just in design but in reality.

A focus on knowledge

We are working with leading experts to understand why

buildings don’t always deliver real thermal performance

and how we can help ensure that they do. We are

revolutionising our understanding of buildings through

our building physics programme, which in turn is helping

us design solutions that can help deliver even better

performance in buildings. And we are not stopping there;

with our Knauf Insulation Reality Check Symposium, the first

of which was held in March 2012, we are engaging the

building physics community at large to help us improve our

understanding of how buildings perform in reality.

Our co-heating test in April 2012 used Knauf

Insulation's Supafil blowing wool

100 colleagues

and counting have been trained

as part of our company-wide LCA

and sustainability programme

Understanding the environmental

impact of our products

We are improving our understanding of the environmental impacts of our

products and systems through Life Cycle Assessments (LCAs) of our products

– of which 50% will be covered by the end of 2012. As well as helping

communicate credible information to the market, a better understanding of

the impacts of our products is helping inform the eco-design of our products.

Creating solutions that really deliver

By better understanding the built environment we are

able to develop integrated systems that go beyond

insulation material alone. These include our Luftdicht-

Dämmsystem (LDS) and Homeseal air tight solutions as

well as exciting new systems from our OEM (Original

Equipment Manufacturing) business, offering systems in

horticulture and noise barriers.

4 || Sustainability Report 2012

Knauf Insulation's new Homeseal system being

installed in a timber frame construction, France

Sustainability Report 2012 || 5


Our Company:

a year of


2011 was a year of consolidation at Knauf Insulation. We have spent the past 18 months

improving our approach to sustainable operations, engagement and data processes.

Towards Zero Carbon Production

To achieve zero carbon, we’ve set a mid-term target to reduce our CO 2 intensity by 20%

by 2020. We started by addressing manufacturing because that has by far the biggest

impact on our energy use. From 2010 to 2011 we reduced overall group energy use

by 6.2% and group direct CO 2 emissions by 2.8%. We are also reducing energy in our

offices, operations, product transportation and employee travel.

We have achieved up to 82% recycled glass content

in many of our Glass Mineral Wool plants.

We’ve committed to

reduce our CO2

intensity by 20%

by 2020

Towards Zero Negative Impact

on Resource Use

To achieve zero negative impact on resource use,

we’re pushing recycled content and getting a better grip

on our impacts through Life Cycle Assessment (LCA).

Thanks to LCA, we are better able to understand how our

use of materials, like recycled content, affects various key

performance indicators. We continue to drive up the use

of recycled glass in the production of Glass Mineral Wool;

reaching 71% in Vise, Belgium, and reaching 82% at our

St Helens and Cwmbran sites in the UK (which include

internal recycling streams).

Towards Zero Waste to Landfill and

Zero Waste Water Emissions

Waste is a key issue at Knauf Insulation, so much so that we’ve committed

to achieving zero waste to landfill by 2020. In the last year, from 2010

to 2011, we reduced our non-hazardous waste by 29.7% and hazardous

waste by 9.8%. Looking from 2008, the reduction is even more impressive,

with reductions of non-hazardous and hazardous waste of 40% and 63%

respectively. To achieve zero waste water discharge, we’ve committed to a

50% reduction of waste water by 2020, both for offices and manufacturing.

We’ve committed to

a 50% reduction of

waste water by 2020,

both for offices and manufacturing

6 || Sustainability Report 2012

Sustainability Report 2012 || 7

Next steps

Towards the best Triple-E Sustainable

People Strategy

Our new ‘Triple-E’ sustainable people strategy aims to Energise, Enable and

Engage our people. In 2012 we aimed to strengthen alignment between our

HR teams and the business. Better qualitative performance indicators are

planned and quantative indicators, such as training hours and retention rate,

will continue to help measure our progress towards achieving our Long Term

Aim: to have the strongest Triple-E sustainable people strategy in our industry.

We insulated every single home and most commercial

building in New Zealand’s coldest town, Ophir.

Towards Zero Harm

Community Spirit

To achieve zero harm, we’re committed to reducing lost time accidents by 50% by

2020. To properly achieve this, we believed it was essential to have a more accurate

and reliable reporting system and so we have been working hard to put such a system

in place. Improved data collection often leads to an increase in reported accidents.

Therefore the negative trend in this year’s reported accident figures, we believe, is a sign

that our reporting culture has improved; frequency and severity of lost time accidents

increased by11.9% and 13% respectively in 2011 compared to 2010. Regarding

emissions, our NOx emissions decreased by 13.98%, which was related to the impact of

increased use of recycled content in manufacturing; however the use of more recycled

content also led to an increase in our SOx emissions by 5.7% kg/ton product in 2011.

We’ve committed to

reducing the average

CO 2 of our car fleet

by 5% a year

for the next four years

Beyond our efforts to improve our environmental performance, we

also seek to become positively involved in the communities where

we operate. In the USA, the pilot of the Energy Response Corps

helped homeowners assess where they can make energy savings in

all aspects of the home, from insulation to HVAC (heating, ventilation

and air-conditioning) systems. Employees in the UK cycled 360 miles

raising £6,500 for two chosen charities – the construction industry’s

homelessness charity CRASH and Wirral Hospice St John’s. Whereas

in New Zealand, we took the unprecedented step of helping the

citizens of the country’s coldest town, Ophir, to insulate every single

home and most commercial properties.

We’ve committed to

reducing lost time

accidents by 50%

by 2020

Summary of commitments and targets

Our key commitments and progress are shown below. We have set out a number of long-term aims that are aspirational in nature and are well

beyond being achievable today. However, by adopting such targets we give a clear message to ourselves and to others about the direction we

want to go. In addition, we have clarified where our short term focus currently lies.

A leading advocate for a low-energy

and sustainable built environment

Publicly advocate for the need to move to low-energy

and sustainable buildings

Publicly advocate for real performance in buildings

Further expand Public Affairs capacity

Support key European Initiatives (such as the Green

Building Councils, Renovate Europe Campaign).

Take leadership roles in national and regional

advocacy platforms

Continue to develop building physics programme

Zero Carbon

5% reduction of CO2 emissions

across Rock Mineral Wool plants

Reduce impact of IT operations

in offices (through the reduction

of printers, promotion of the

Lync communication system, etc)

Survey and improve efficiency of

motors and equipment in Foam

and Wood Wool plants

Replace all blowing gases in

foam insulation products with

alternatives that have a Global

Warming Potential of less

than 10

Complete Energy

Awareness training

Set and meet targets for truck

fill-rate for each country

Reduce CO2 from our car fleet

by 5% through new company

car policy

Buildings and Society

Zero Impact on

Resource Use

Further develop the new

buildings criteria on new

purchases and rentals

Roll out the UK pallet

repatriation initiative to

3 other plants

Ensure all timber supplies

for Wood Wool products

are certfied under the

PEFC (Programme for the

Endorsement of Forest


Implement Stage 2 of

Supply Chain Management


Expand the UK Glass Mineral

Wool resource efficiency

programme to other countries

Long-Term Aim

A zero carbon building stock

(owned and/or operated)

Products and Systems

Long-Term Aim

Have products recognised as best in

class for sustainability

2013 Commitments 2013 Commitments

Begin the energy efficiency renovation of the worst

performing office buildings

Begin the energy efficiency renovation of the worst

performing manufacturing sites

Ensure that all new purchased or rented buildings comply

with new performance criteria for buildings

Roll out Energy Response Corps offering to employees

as a pilot programme in Europe

Zero Waste

to Landfill

Establish re-use and recycling

routes for old IT equipment

Increase focus on waste

reporting and management

Extend cullet increase plan

with new targets for each

GMW plant

Extend RMW pilot project to

reduce waste to landfill to less

than 0.5%

Install new recycling

equipment in Wood Wool


Reduce profiling dust waste in

Mineral Wool plants


Long-Term Aim

2013 Commitments

Zero Waste Water


Implement new data

collection process to analyse

sources and quantities and

inform action planning

Finalise LCAs (Life cycle assessments) for all products

Begin LCAs for systems

Introduce environmental and health impacts to the

eco-design process

Improve LCA data collection by moving to automated

data collection

Further communicate internally and externally on LCA thinking

Make Environmental Product Declarations (EPDs) available for

50% of products

Zero Harm

Identify new ‘leading’ Key

Performance Indicators for

harm to support headline Lost

Time Accident indicator

Introduce all tasks coming

from best practice fire safety


To have the best

Triple-E sustainable

people strategy in

our industry

Introduce Triple E Sustainable

People Strategy Scorecard

Engagement survey completed

for Managers and Executives

Improve appraisals system

Launch sustainable leadership


Roll out Knauf Values initiative

Complete first round of Global

Talent Management

Set up a People Governance


Launch new bonus scheme

8 || Sustainability Report 2012

Sustainability Report 2012 || 9

Knauf Insulation Holding GmbH

Am Bahnhof 7

D-97346 Iphofen


Email us at:

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