Health Lives Here. In Wisconsin. - UW Family Medicine

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UNIVERSITY OF WISCONSIN DEPARTMENT OF FAMILY MEDICINE • ANNUAL REPORT 2010–2011 GENERAL HIGHLIGHTS Deforest-Windsor Clinic Opens The brand-new UW Health DeForest-Windsor Clinic opened on Monday, June 13, 2011, consolidating two older clinics in DeForest and Waunakee. Six family physicians, one longterm float, and three certified physician assistants staff the new 22,000 square-foot, LEEDcertified facility. The clinic also offers laboratory, x-ray, and mammography services, plus health and nutrition education classes. Clockwise from top: The exterior of the new DeForest-Windsor clinic; a bounce house and appearance from Bucky Badger at the clinic’s open house; the clinic’s expansive lobby Eau Claire and Augusta Clinics Recognized as Medical Homes The DFM’s Eau Claire and Augusta Family Medicine Clinics were among the first clinics in the UW Health system to receive national recognition as medical homes. The clinics were awarded Level I and Level II recognition, respectively, from the National Committee for Quality Assurance (NCQA) Physician Practice Connections® – Patient Centered Medical Home (PPC-PCMH) program. – 42 –
UNIVERSITY OF WISCONSIN DEPARTMENT OF FAMILY MEDICINE • ANNUAL REPORT 2010–2011 QUALITY IMPROVEMENT UW Health Quality and Safety Improvement (QSI) Department Formed In the second half of 2010, quality improvement staff from the DFM, the UW Medical Foundation, and UW Hospital and Clinics came together as UW Health Quality and Safety Improvement (QSI). The new department integrates quality improvement resources to facilitate improvements in effectiveness and efficiency across the continuum of the patient experience. As UW Health as a whole aligns and enhances its quality improvement efforts, QSI staff still attend to the unique needs of the DFM. The DFM also continues to serve as a leader in UW Health improvement initiatives, as demonstrated by the following accomplishments: • We were a leader in the UW Health diabetes initiative, developing processes and tools to identify patients with diabetes and helping those patients get needed tests or other care. • We were the first department to launch practice improvement (PI) rounds in its residency clinics, which has since spread to all family medicine clinics and now pediatric clinics. • As part of UW Health’s primary care redesign initiative, our Belleville, Odana Atrium, and Monona clinics participated in the pilot phase of a Microsystems approach to improving care. • Our Eau Claire and Augusta clinics were among the first to become nationally recognized medical homes (see highlight on page 54). • Our foundational work on Statewide Practice Improvement Curriculum for Everyone (SPICE) has helped to inform teams developing the UW Health Improvement Network (U-Win). The U- Win is a comprehensive guide to performance improvement that will build the foundation for a culture of continuous improvement at UW Health through a common language and standardized approach. James E. Davis Awards for Quality Improvement The UW Health Sun Prairie Clinic won the departmental award for its project on improving INR callback times. The UW Health Wausau Family Medicine Clinic and resident Amy Ewan, DO, won the learner-led award for its project on improving adolescent immunization rates. The winners were formally recognized on October 20, 2010, at the DFM's Renner/Hansen award ceremony. Each team also received $500 and a plaque. Sandra Kamnetz, MD, (left) presented the Davis award to Sun Prairie Clinic staff Joan Premo, RN-TL, Jennifer LeClaire, RN, and Teri Finnerty, RN – 43 –
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Health Lives Here. In Wisconsin. - UW Family Medicine

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