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Winter 2012<br />
Return undeliverable items to:<br />
<strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
111 Farquhar Street, 2nd Floor<br />
<strong>Guelph</strong>, ON N1H 3N4<br />
Publication Mail 40844077<br />
Social Media<br />
Conundrum<br />
...Page 6<br />
www.guelphchamber.com
Upcoming Events<br />
Lunch and Learn<br />
Economic Benefits <strong>of</strong> Charitable<br />
Partnerships and Volunteerism<br />
Marissa Teeter, Skyline Wealth Management Inc.<br />
Glenna Banda, Children’s Foundation <strong>of</strong><br />
<strong>Guelph</strong> Wellington<br />
Wednesday, January 9, 2013<br />
12:00 p.m. - 1:30 p.m.<br />
Cutten Fields<br />
190 College Avenue East<br />
Breakfast Academy<br />
Employee Morale<br />
Sylvia Plester-Silk, On Purpose Consulting<br />
Friday, January 18, 2013<br />
7:00 a.m. - 9:00 a.m.<br />
Holiday Inn <strong>Guelph</strong> Hotel & Conference Centre<br />
601 Scottsdale Drive<br />
Business After Five<br />
Metalumen Manufacturing Inc.<br />
Tuesday, January 22, 2013<br />
5:00 p.m. - 7:00 p.m.<br />
570 Southgate Drive<br />
Seminar Series<br />
Sales Workshop - Get and Keep More<br />
Customers with Ease<br />
Sherri Griffin, DeliberateU<br />
Wednesday January 30, 2013<br />
8:30 a.m. - noon<br />
Innovation <strong>Guelph</strong><br />
111 Farquhar Street, 3rd Floor<br />
Pulse on Innovation Breakfast<br />
Crop Protection & Production<br />
Lorne Hepworth, CropLife Canada<br />
Thursday, January 31, 2013<br />
7:30 a.m. - 9:00 a.m.<br />
Delta <strong>Guelph</strong> Hotel & Conference Centre<br />
50 Stone Road West<br />
Breakfast Academy<br />
Managing the Baby Boomers’ Retirement<br />
Sean Lyons, Department <strong>of</strong> Business,<br />
University <strong>of</strong> <strong>Guelph</strong><br />
Friday, February 15, 2013<br />
7:00 a.m. to 9:00 a.m.<br />
Holiday Inn <strong>Guelph</strong> Hotel & Conference Centre<br />
601 Scottsdale Drive<br />
Business After Five<br />
<strong>Guelph</strong> General Hospital<br />
Tuesday, February 26, 2013<br />
5:00 PM to 7:00 PM<br />
115 Delhi Street<br />
111 Farquhar Street, 2nd Floor<br />
<strong>Guelph</strong> ON N1H 3N4<br />
Tel: 519-822-8081 Fax: 519-822-8451<br />
E-mail: chamber@guelphchamber.com<br />
Website: www.guelphchamber.com<br />
CONTENTS<br />
Advertisers’ Index..........................................................................................4<br />
GCC Executive Committee/Board <strong>of</strong> Directors/Team.......................4<br />
President’s Message.....................................................................................5<br />
Social Media Conundrum........................................................................6<br />
Grow Your Own HR Department..........................................................8<br />
AODA Employment Standard Compliance.....................................9<br />
Getting the Most Out <strong>of</strong> Your Tradeshow..................................... 10<br />
Member Pr<strong>of</strong>iles.......................................................................................... 12<br />
New Members............................................................................................. 13<br />
New Member Pr<strong>of</strong>ile................................................................................. 14<br />
Member Milestones................................................................................... 15<br />
Buzz on Business........................................................................................ 15<br />
Members on the Move............................................................................. 15<br />
The Motto for Karate Dojo’s................................................................ 17<br />
CONNECT GCC - Your Place to Network............................................. 18<br />
Why Your Home Costs More to Rebuild................................. 20<br />
The <strong>Chamber</strong> Helps Strengthen <strong>Guelph</strong>’s<br />
‘Creative Advantage’.............................................................................. 22<br />
Winter 2012 www.guelphchamber.com 3
Advertisers’ Index<br />
Andrew Somerville - PEAK Precision Realty Ltd .........17<br />
Working on your behalf…<br />
Your GCC Executive Committee:<br />
The Athletic Club .......................................9<br />
BDO Canada LLP ...................... Inside Back Cover<br />
BenSol Consulting Inc. .................................16<br />
Compugen Inc. ........................................20<br />
Janet Roy<br />
Dan Lawson<br />
Premium HR Solutions Inc. Blount Canada Ltd.<br />
Rob McLean<br />
Sociable Communications<br />
and Marketing<br />
Amy Kendall<br />
Conestoga College<br />
Murray Short<br />
RLB LLP<br />
Downtown <strong>Guelph</strong> ....................Inside Front Cover<br />
Your Board <strong>of</strong> Directors:<br />
Erb and Erb Insurance Brokers Limited ..................6<br />
Express Employment Pr<strong>of</strong>essionals ....................21<br />
GENIVAR Inc. ..........................................15<br />
Green Solution Property Management ................17<br />
Dawn Borho<br />
RBC Royal Bank<br />
Gord Bossey<br />
Holiday Inn <strong>Guelph</strong> Hotel<br />
& Conference Centre<br />
Marc Brombal<br />
Sidonio’s<br />
John Burns<br />
ABS Friction Inc.<br />
Peter Cartwright<br />
City <strong>of</strong> <strong>Guelph</strong> Economic<br />
Development & Tourism<br />
<strong>Guelph</strong> Hydro Inc ......................................11<br />
HLB System Solutions ..................................8<br />
Knapp’s Country Market ................................5<br />
Montessori School <strong>of</strong> Wellington. . . . . . . . . . . . . . . . . . . . . . . . 7<br />
Greg Elliott<br />
The Co-operators<br />
David Estill<br />
Estill Energy Inc.<br />
Carly O’Brien<br />
The Achievement<br />
Centre<br />
Ken Smith<br />
University <strong>of</strong> <strong>Guelph</strong><br />
Graham Smyth<br />
Scotiabank<br />
Rogers TV. .............................................10<br />
Your <strong>Chamber</strong> Team:<br />
Solar Trends ........................... Inside Back Cover<br />
St. John’s-Kimarnock School ........... Inside Back Cover<br />
Sutherland Insurance ...................................5<br />
Target Mechanical Services Ltd. .......Outside Back Cover<br />
Lloyd Longfield<br />
President & C.A.O.<br />
Wendy Brousseau<br />
Operations Manager<br />
Bette Ann Cannon<br />
Member Services<br />
Coordinator<br />
Kathryn Finora<br />
Graphic Designer<br />
Daryl MacDonald<br />
Sales Associate<br />
The UPS Store .........................................10<br />
Waterloo Wellington Community Care<br />
Access Centre .........................................21<br />
Sean McLafferty<br />
Executive Assistant<br />
Connie McNeil<br />
Administrative Assistant<br />
Anne Stewart<br />
Accountant<br />
Jane Wielhorski<br />
Event Coordinator<br />
Heather Wright<br />
Communication &<br />
Project Coordinator<br />
Thank you to our advertisers! Without your<br />
support, we could not produce this magazine.<br />
To be featured as a Member Pr<strong>of</strong>ile,<br />
New Member Pr<strong>of</strong>ile, contribute an<br />
Article or advertise in this magazine, please<br />
contact Bette Ann at the <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
by phone at 519-822-8081 or by email at<br />
bette_ann@guelphchamber.com.<br />
Moving Business Forward Magazine is published 4 times a<br />
year by The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>. Moving Business<br />
Forward is the <strong>of</strong>ficial publication <strong>of</strong> the <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong><br />
<strong>Commerce</strong> and is circulated to its members as part <strong>of</strong> their<br />
membership. Unsolicited material is not eligible for payment.<br />
Opinions and comments contained herein reflect those <strong>of</strong> the<br />
writer and not necessarily those <strong>of</strong> the <strong>Chamber</strong>, its Board <strong>of</strong><br />
Directors, its members or the publisher. © All rights reserved.<br />
4<br />
OUR MISSION STATEMENT<br />
The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> represents<br />
the voice <strong>of</strong> business contributing to economic<br />
growth, pr<strong>of</strong>itability, competitiveness and<br />
community involvement for all types <strong>of</strong><br />
businesses and business people in <strong>Guelph</strong>.<br />
OUR VALUES<br />
Ethics<br />
The GCC conducts business in a manner that is<br />
ethical and honest in all dealings<br />
Fairness<br />
The GCC helps members to promote themselves<br />
through advocacy and other membership<br />
benefits<br />
Environment<br />
The GCC supports an environmentally sustainable<br />
community in which we live and raise our families<br />
Leadership and Innovation<br />
The GCC conducts business that demonstrates<br />
leadership and innovation for all members<br />
Your <strong>Chamber</strong> Team: Phone: 519-822-8081<br />
Lloyd Longfield, Ext. 224, lloyd@guelphchamber.com<br />
Wendy Brousseau, Ext. 225, wendy@guelphchamber.com<br />
Bette Ann Cannon, Ext. 222, bette_ann@guelphchamber.com<br />
Kathryn Finora, Ext. 238, kathryn@guelphchamber.com<br />
Daryl MacDonald, Ext. 251, daryl@guelphchamber.com<br />
Sean McLafferty, Ext. 252, sean@guelphchamber.com<br />
Connie McNeil, Ext. 221, connie@guelphchamber.com<br />
Anne Stewart, Ext. 227, anne@guelphchamber.com<br />
Jane Wielhorski, Ext. 223, jane@guelphchamber.com<br />
Heather Wright, Ext. 226, heather@guelphchamber.com
President’s Message<br />
Entrepreneurism is Alive and Well in<br />
<strong>Guelph</strong><br />
The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> is<br />
pleased to be a key partner in fostering<br />
entrepreneurship in <strong>Guelph</strong>. Our business<br />
network is electric with connections to help<br />
businesses <strong>of</strong> all sizes and types to embrace the entrepreneurial spirit.<br />
The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> has been helping businesses to<br />
connect to each other and to resources to support business growth<br />
and prosperity since the early 1800’s/ so where are we at today?<br />
Getting Started<br />
The World Bank recently ranked Canada as the third easiest country<br />
in the world to start a business out <strong>of</strong> 185 countries (ref: http://<br />
doingbusiness.org/rankings). Once your business is registered,<br />
<strong>Guelph</strong> provides the Bizpal service, a collaborative effort <strong>of</strong> the City <strong>of</strong><br />
<strong>Guelph</strong>, Service Ontario, and Industry Canada. This one-stop, online<br />
service helps local businesses start up or grow by providing access<br />
to information on business permits and license requirements from<br />
all three levels <strong>of</strong> government. The main goal <strong>of</strong> BizPal is to make it<br />
faster and easier for entrepreneurs to get started by simplifying the<br />
time consuming document research process. Bizpal can be found on<br />
<strong>Guelph</strong>.ca under Business Licenses.<br />
Getting Going<br />
Since 1999, the <strong>Guelph</strong> Wellington Business Enterprise Centre has<br />
been helping business startup, early growth businesses, and selfemployment.<br />
Through the support and continued commitment<br />
<strong>of</strong> the Municipal, Provincial and Federal Governments, Centre Staff,<br />
Board <strong>of</strong> Directors, Founding Partners and Corporate Sponsors,<br />
GWBEC has been able to provide direction and assistance to people<br />
who are starting or operating small businesses. Innovation <strong>Guelph</strong><br />
helps businesses to start, grow, and thrive by <strong>of</strong>fering programs<br />
and services to address the needs <strong>of</strong> entrepreneurs, community<br />
organizations, researchers and business leaders. Innovation <strong>Guelph</strong>’s<br />
team <strong>of</strong> experienced advisors will help you determine which resources<br />
best match you and your product, goals, and stage <strong>of</strong> company<br />
development through programs <strong>of</strong>fered by MaRS, local support, and<br />
Lloyd Longfield<br />
President and CAO<br />
industry research collaboration programs. The Downtown <strong>Guelph</strong><br />
Business Association provides connections for businesses in the heart<br />
<strong>of</strong> <strong>Guelph</strong>. The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> connects businesses<br />
and business people, and provides programs for peer to peer learning<br />
and works closely with the other business support agencies.<br />
Business Friendly<br />
<strong>Guelph</strong> has an incredible support network for any stage <strong>of</strong> business,<br />
with many local entrepreneurs having grown their businesses to<br />
becoming players on the international stage. <strong>Guelph</strong>’s access to<br />
talent from our leading school board, college, and university networks<br />
has long been a key strength for our businesses. <strong>Guelph</strong> is also<br />
becoming a landing site for newcomers to Canada who bring diversity<br />
to our talent, and connections to other parts <strong>of</strong> the world. The c<strong>of</strong>fee<br />
shops, restaurants, and many cultural attractions give <strong>Guelph</strong>ites a<br />
place to connect and build friendships. <strong>Guelph</strong> is a friendly place – a<br />
great place to meet people – and a great place to do business.<br />
Business Growth in 2013<br />
The <strong>Guelph</strong> <strong>Chamber</strong> wants to make 2013 a breakthrough year<br />
for your business. Connect to us and we will help you to make the<br />
connections to make this happen. Happy New Year!<br />
Winter 2012 www.guelphchamber.com 5
Social Media Conundrum<br />
Is your organization feeling threatened by<br />
today’s technology advancements? Do you<br />
feel you’re spending more on marketing than<br />
you should be? Or perhaps not sure how to<br />
pursue new methods <strong>of</strong> online marketing?<br />
Have no fear. Here are a few simple<br />
considerations to overcome those barriers and get your organization<br />
online using social media.<br />
What is Social Media?<br />
Often times we wonder what ‘social media’ means. Let’s keep it<br />
simple; social media is a form <strong>of</strong> online communication through an<br />
interactive portal to connect to thousands <strong>of</strong> people. You can decide<br />
to communicate through the use <strong>of</strong> multimedia – Ie. photos, videos,<br />
audios, blogging or micro-blogging, writing articles, snippets <strong>of</strong> text;<br />
or merely network with others with similar interests.<br />
Does Social Media Work?<br />
A 2012 Social Media Marketing Industry Report stated that, “85% <strong>of</strong> all<br />
businesses that have a dedicated social media platform as part <strong>of</strong> their<br />
marketing strategy reported an increase in their market exposure…<br />
and 58% <strong>of</strong> businesses that have used social media marketing for over<br />
3 years reported an increase in sales over that period.”<br />
Social Media isn’t ‘one size fits all’. Just like everything else, we must<br />
shop and choose the platform that best suits the organization. It may<br />
be appealing to set-up multiple pr<strong>of</strong>iles, but by not fully utilizing the<br />
platform, it may damage the organization’s image. It’s best to start<br />
with one platform to learn its idiosyncrasies; capitalize on the audience<br />
by figuring out what type <strong>of</strong> content works best, then leverage it with<br />
other platforms that suit your goals.<br />
In addition, it’s not all about product news; rather it’s an opportunity<br />
to engage different social relationships in different ways. Online<br />
marketing suites like www.Vengeo.com allow smart businesses<br />
or non-pr<strong>of</strong>its to act like the big boys, with a ridiculously low cost<br />
Do-It-Yourself all-inclusive solution to package content bigger and<br />
richer than just ‘snippets <strong>of</strong> info’. Consider online feedback forms; or<br />
acquire attendees through your social calendar; send email blasts and<br />
newsletters, or simply showcase your brand with media in web pages<br />
that you can control! The key is to use these tools to capitalize on a<br />
breaking trend, and quickly create an adventure whereby followers<br />
will organically multiply your brand for you.<br />
Which Social Media Platform Should I Choose?<br />
Facebook, Google+, LinkedIn, Pinterest, Tumblr, Twitter, YouTube,<br />
and more! “Which one do I start with?” is the most commonly asked<br />
question. There’s a lot <strong>of</strong> social media platforms available, however,<br />
let’s focus on the top 3 platforms:<br />
“As a past business owner and entrepreneur I know<br />
irsthand the long hours and frustration running a<br />
business can be, especially when you found a new<br />
business like I did. Let me manage your insurance<br />
needs, because I understand the details and ine print <strong>of</strong><br />
insurance. I will make protecting your business a little<br />
easier.”<br />
“Call me and see what my<br />
business and insurance<br />
experience can do for you.”<br />
Lars Rittmann<br />
lrittmann@erb-erb.com<br />
800-265-2634 ext 213<br />
30 Queen St. N. PO Box 2670<br />
Kitchener, ON N2H 6N2<br />
www.erb-erb.com<br />
Toll Free: 1 800 265 2634<br />
Web: www.erb-erb.com<br />
Follow us on Facebook & Twitter<br />
1. Facebook - the most widely used platform for friends and family,<br />
and with over one billion users, has evolved to also embrace<br />
businesses to create a giant networking eco-system. Facebook is a<br />
great tool to develop ‘relationships’ and ignite brand recognition.<br />
2. Google+ - a relatively new platform, that’s quickly being identified<br />
as the tool for businesses to increase their brand recognition in the<br />
world <strong>of</strong> social media. It’s a tool that allows businesses to create<br />
specific communities to market more strategically.<br />
3. Twitter – a ‘texting’ platform to build relationships with customers<br />
and the community. Twitter is used to post real-time comments<br />
and news, special <strong>of</strong>fers, and/or product updates. The Twitter<br />
‘hashtag’ is a clever use <strong>of</strong> 140 characters to increase the<br />
viewership <strong>of</strong> topic-specific searches within the ‘twitterverse’.<br />
What’s the Cost <strong>of</strong> Using Social Media?<br />
Joining social media sites is almost always free! The real cost is your<br />
time and energy. Also, in order to maximize your impact, your content<br />
delivery has to be timely. Online social trends, or ‘trending’, requires<br />
you to be part <strong>of</strong> the short-term story, otherwise you have kind <strong>of</strong><br />
missed the boat. And, although supplementing your website is a<br />
good idea, ‘pulling’ customers to entertain them there is much harder<br />
as more and more people hang out at the social sites. So today, to be<br />
more effective, you must PUSH relevant and timely content to specific<br />
demographics.<br />
6
Think <strong>of</strong> participating at a social media site like the way Walmart<br />
prepares to open a new location – they evaluate the neighborhood<br />
then build their presence, then they ship trucks <strong>of</strong> content depending<br />
on the region, season and needs. For a small organization, competing<br />
at that level can be an expensive proposition, especially if you’re using<br />
third-party services. Online marketing tools like Vengeo help you put<br />
that content together to populate your ‘social stores’, by yourself.<br />
How do I Get Started?<br />
As Nike would say, “Just Do It”! Take a small step and discover the<br />
others along the way. Your fears are likely associated with not<br />
knowing about social media, especially if you’re not ‘tech-savvy’. Get<br />
over it. Turn on the computer, head onto the internet; perhaps visit a<br />
couple sites or sign up to a social media tool. Social media can greatly<br />
help organizations increase brand recognition, develop an online<br />
digital footprint, and connect to billions <strong>of</strong> customers around the<br />
world.<br />
Author: Anna Nguyen<br />
Front <strong>of</strong> House Manager<br />
Innovation <strong>Guelph</strong><br />
Phone: 519-265-4495<br />
Email: anna.nguyen@innovationguelph.ca<br />
Website: www.innovationguelph.ca<br />
for Not for Pr<strong>of</strong>its<br />
Attract and Retain the Best Talent<br />
The <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> has two Group<br />
Benefits programs for members only: the national<br />
<strong>Chamber</strong>s <strong>of</strong> <strong>Commerce</strong> Group Insurance Plan, and<br />
the local Cooperators Group Benefits Plan. Both<br />
programs <strong>of</strong>fer outstanding value including<br />
medical, dental, and long-term disability.<br />
If you are a Not For Pr<strong>of</strong>it Business with Paid Staff and join<br />
one <strong>of</strong> our group benefit plans, your membership will be<br />
at the Non Pr<strong>of</strong>it with unpaid staff rate, presently a<br />
savings <strong>of</strong> $196 <strong>of</strong>f your <strong>Chamber</strong> membership.<br />
www.guelphchamber.com<br />
Winter 2012 www.guelphchamber.com 7
Grow Your Own HR Department<br />
For many small businesses, the human<br />
resources department resides with the owner<br />
or <strong>of</strong>fice manager—typically people with<br />
no formal HR training. They hire and fire,<br />
do the payroll, help settle disputes, ensure<br />
compliance with employment regulations<br />
and maintain morale while juggling a million other tasks. HR is yet<br />
another hat they wear in the day-to-day operations <strong>of</strong> the business.<br />
But many small businesses—especially those in growth mode—are<br />
discovering that it pays to create a formal HR function to oversee the<br />
people side <strong>of</strong> the organization.<br />
More and more, “small businesses are realizing they need a way to<br />
bring people into the company, hire and onboard, assess performance,<br />
recognize people and pay them properly and know how and when to<br />
manage people up or out,” says Fiorella Callochia, a former Toronto HR<br />
consultant who has worked with many small businesses (and is now a<br />
Human Capital Specialist with Deloitte).<br />
Two small businesses that have benefited from creating an HR<br />
function are Precision Biologic—a Halifax-based medical diagnostics<br />
manufacturer, and Summerhill Group, a Toronto environmental<br />
consulting organization that designs information campaigns for<br />
clients like Home Depot. Both have earned spots on the Great Place to<br />
Work Institute Canada’s Best Workplaces list.<br />
Precision Biologic created an HR function during a growth phase six<br />
years ago. “We didn’t really have a centralized process for recruiting,<br />
hiring and orientation <strong>of</strong> new employees so we decided to grow the<br />
HR function internally,” says company co-CEO Jennifer Mills.<br />
Mills approached Kathy McDonald, then a member <strong>of</strong> Precision<br />
Biologic’s admin staff, about becoming the firm’s first HR manager<br />
and her development into the role was organic. She found a reliable<br />
recruiter, developed a standardized hiring process and created an<br />
employee handbook to keep everyone on the same page. She also<br />
developed HR initiatives around leadership and culture development,<br />
workplace wellness, and performance management.<br />
Since creating an HR department, “our retention rates are better and<br />
we have better hires and better fits,” says Mills. “Kathy’s performance<br />
management system has allowed the employees to be more<br />
connected to our overall corporate objectives. People know their<br />
personal goals are connected to team goals, which are connected to<br />
company goals, which means we have an engaged workforce.”<br />
At Summerhill Group, Coleen Colman grew into her HR role by<br />
handling the recruiting and risk management/compliance necessary<br />
in hiring part-time field staff for the firm’s cross-Canada campaigns.<br />
Suzanne Karajaberlian, Summerhill’s operations director, said the firm<br />
doesn’t have a formal HR department, but Colman’s human resources<br />
know-how is key to the organization’s success.<br />
In terms <strong>of</strong> talent management, Colman develops training and<br />
development for both Summerhill’s part-time field workers and the<br />
firm’s full-time staff.<br />
“Externally we have an engagement and training program for our<br />
program representatives that make them better reps when we deploy<br />
them in the field,” she says. “And internally, we do everything from<br />
employee opinion polling to social programs like a Spanish club; and<br />
one year ago we started an onboarding program so new hires can get<br />
up to speed on their job quickly.” She also recently implemented an<br />
internal mentoring program to pair mentors with mentees outside<br />
their job function for personal development.<br />
Having an HR pr<strong>of</strong>essional on your team gives you the human<br />
resources practices and strategies you need to find and manage your<br />
talent: putting the right people in the right places at the right time to<br />
facilitate the growth and long-term success <strong>of</strong> your business.<br />
Author: Duff McCutcheon, Communications Specialist<br />
Human Resources Pr<strong>of</strong>essionals Association (HRPA)<br />
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8
Fast and Easy AODA<br />
Employment Standard Compliance<br />
By now most <strong>of</strong> you will have heard about the Accessibility for<br />
Ontarians with Disabilities Act (AODA) and its various accessibility<br />
standards aimed at creating a barrier-free province by 2025. One<br />
upcoming compliance deadline you should know about is for the Act’s<br />
Employment Standard.<br />
The Employment Standard makes accessibility in organizations a<br />
regular part <strong>of</strong> finding, hiring, supporting and communicating with<br />
employees who have disabilities. The deadline for Employment<br />
Standard compliance is January 1, 2016 for large organizations<br />
(50+ employees) and January 1, 2017 for smaller organizations (>50<br />
employees). By 2012, all organizations must provide workplace<br />
emergency response information and plans to employees with<br />
disabilities.<br />
HRPA’s free AODA Employment Standard videos<br />
Understanding your compliance obligations doesn’t have to be<br />
difficult. The Human Resources Pr<strong>of</strong>essionals Association (HRPA) has<br />
made it easy to understand and simple to execute with the Harold<br />
Jeepers’ series <strong>of</strong> six short (five-minute) videos.<br />
Set a date, invite your team to brown-bag it or order some pizza,<br />
gather around a computer and enjoy! The videos cover:<br />
• Developing and Documenting Individual Accommodation Plans<br />
• Keeping Accessibility Needs and Plans in Mind When Redeploying<br />
Persons With Disabilities<br />
• Accessible Formats and Communication Supports<br />
• Workplace Emergency Response Information<br />
• Recruitment and Informing Employees <strong>of</strong> Supports<br />
• Facilitating Return to Work<br />
You can view the videos at www.youtube.com/user/HRPATV<br />
Just watching the videos and following along with the CHANNELS<br />
compliance guide will put you and your team well on the way to<br />
AODA Employment Standard compliance. <strong>Download</strong> CHANNELS from<br />
the HRPA website. The Harold Jeepers’ video series and guide are<br />
produced by HRPA as part <strong>of</strong> an EnAbling Change partnership with the<br />
Government <strong>of</strong> Ontario.<br />
Author: Duff McCutcheon, Communications Specialist<br />
Human Resources Pr<strong>of</strong>essionals Association (HRPA)<br />
Phone: 416-923-2324 Ext. 324; Toll free: 1-800-387-1311<br />
Fax: 416-923-7264<br />
Website: www.HRPA.ca<br />
Winter 2012 www.guelphchamber.com 9
Getting the Most Out <strong>of</strong> Your Tradeshow<br />
In this article, you will learn:<br />
1. How to generate leads from a tradeshow<br />
2. How to use a pr<strong>of</strong>essional email service<br />
to gauge interest from your prospective<br />
customers<br />
3. How to integrate Sales & Marketing so you<br />
can generate great revenue<br />
This is a simple tradeshow strategy that can pay <strong>of</strong>f big time if done<br />
properly. The first key point here is ensuring that you are at a good<br />
trade show. So understanding your target market is critical for making<br />
your decision on where to spend your time.<br />
Now that you know where you want to go, you should send an email<br />
invitation to all <strong>of</strong> your contacts to come and visit you at the show. For<br />
this strategy, you will need a pr<strong>of</strong>essional email service so that you<br />
can look at your email stats after each send out. This way, you can get<br />
current and prospective customers to come check you out. The trade<br />
show experience is a lot less risky for someone than coming to your<br />
business or having you go visit them.<br />
The next step is coming up with your strategy while you’re there. To<br />
have people give you their contact information, you need to have<br />
something available they want. A draw for a prize is an easy way to<br />
generate interest, but you want to be careful with what the prize is.<br />
YOU<br />
ON THE<br />
TUBE<br />
Rogers TV presents programs made<br />
by and for our community. We’re<br />
interested in program ideas that<br />
directly relate to the people <strong>of</strong> <strong>Guelph</strong>.<br />
If you have a show idea for your<br />
Make sure the prize is related to your business. Giving away product<br />
from your business or a gift certificate <strong>of</strong> substantial value for your<br />
business will generate leads from people that are interested in what<br />
you do.<br />
Now that you have all these fantastic contacts, put them into your<br />
email list and send out a ‘thank you for visiting our booth’ email that<br />
includes the winners <strong>of</strong> the draw, a personal blurb on the show and<br />
some links to your services and products.<br />
Now here is where it gets cool! Once you have sent your email, you<br />
can now go in and look at your analytics. You can see how many<br />
people opened your email and also where they clicked. Depending on<br />
your business model, you can follow up with people based on where<br />
they clicked in your email. The best part about this is that you only<br />
follow up with people that are interested!<br />
So, to recap:<br />
1. Find a good trade show<br />
2. Send out an email invitation to come and visit you there<br />
3. Set up a draw that relates to your business to generate contact<br />
information <strong>of</strong> prospective customers<br />
4. Add those contacts to your email list and send out a ‘Thank you for<br />
visiting our booth’ email with links to your products and services<br />
5. Analyze your email stats and follow up with people that are<br />
interested.<br />
6. Generate revenue!<br />
So now you have the tools to get out there and make the most <strong>of</strong> your<br />
trade show.<br />
Author: Rob Murray, Business Success Liaison, Intrigue Media<br />
Phone: 519.265.4933<br />
Email: info@intrigueme.ca<br />
Website: www.intrigueme.ca<br />
community television station, we want<br />
to hear from you! Visit us online at<br />
rogerstv.com<br />
ROGERSTV.COM<br />
Trademarks <strong>of</strong> or used under license from Rogers Communications Inc. or an affiliate.<br />
© 2010 Rogers Communications.<br />
10
Visit guelphhydro.saveonenergy.ca<br />
for more information or contact us at:<br />
Tel: 519-822-3017<br />
Fax: 519-822-0960<br />
Email: info@guelphhydro.com<br />
Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and <strong>of</strong>fered by <strong>Guelph</strong> Hydro Electric Systems Inc.<br />
A mark <strong>of</strong> the Province <strong>of</strong> Ontario protected under Canadian trademark law. Used under sublicence. OM Official Mark <strong>of</strong> the Ontario Power Authority. Used under licence.
Member Pr<strong>of</strong>iles:<br />
Merchant 1 Payments<br />
Merchant 1 Payments, Canadian owned, is considered one <strong>of</strong> leaders<br />
in credit and debit card processing. We are registered and compliant<br />
with all regulatory agencies, and associations. We put our facts on the<br />
table with merchants; there are no surprises in rates or pricing. Our<br />
service is rated the industry’s best, and none <strong>of</strong> our competitors can<br />
produce a BBB A+ rating for over 15 years. Merchant 1 is also Canada’s<br />
only processor to fully comply with the FCAC’s “Code <strong>of</strong> Conduct”.<br />
Merchant 1 has much more to <strong>of</strong>fer than just processing your<br />
payments. We have the exclusive advantage <strong>of</strong> merchant options<br />
which will keep you at least competitive, and usually ahead <strong>of</strong> the<br />
pac. All our merchants have this option list with products like; next<br />
day banking, 4 methods <strong>of</strong> payment, dual bank accounts with one<br />
terminal, lifetime warranty on all equipment which includes updates<br />
and replacements; and the <strong>Chamber</strong>’s lowest rates for members.<br />
A GCC plus... all members qualify for 100 free electronic gift cards.<br />
A free assessment with a local<br />
representative, is available anytime.<br />
Contact: Mike Seaton<br />
Phone: 877-797-1783 #335<br />
Email; maseaton@merchant1payments.com<br />
Website: www.merchant1payments.com<br />
N2 Compliance Ltd.<br />
Focused on the agricultural and water<br />
treatment sectors, N2 Compliance<br />
works with you to understand your<br />
specific needs and create customized strategies that work for your<br />
business. Bringing together over 35 years <strong>of</strong> experience in regulatory<br />
affairs and product development in these critical sectors, N2<br />
Compliance can provide the expertise you need to get your product<br />
to market, efficiently and cost effectively.<br />
How can we help? It’s not just a question it’s the key tenet <strong>of</strong> our<br />
business philosophy.<br />
The answer to this question is entirely dependent upon your specific<br />
application and needs. Understanding the true needs <strong>of</strong> each<br />
business and application, and identifying solutions and strategies for<br />
your business requirements is what we do.<br />
Whether you have a new product or technology, an existing product<br />
or technology that requires renewal support, expanding a products<br />
market share by adding value with better alternative labeling<br />
initiatives, or refining materials and operations to meet the growing<br />
need <strong>of</strong> the new sustainability requirements, N2 Compliance can<br />
provide you with the additional expertise you need.<br />
Contact us for your free 1 hour consultation and let us show you how<br />
we can help ease your compliance pain.<br />
Compliance expertise when you need it.<br />
Contact: Shawn Nielsen and Caroline Dykstra Nielsen<br />
Phone: 519-837-0629<br />
Email: shawn@n2compliance.com / caroline@n2compliance.com<br />
Website: www.n2compliance.com<br />
Sealy Karate School<br />
Modesty, Courtesy, Integrity, Self-Control,<br />
Perseverance, and Indomitable Spirit:<br />
Celebrating 20 Years <strong>of</strong> Sealy Karate School<br />
In 1991, Sealy Karate School (SKS) first<br />
opened its doors in <strong>Guelph</strong>, Ontario, under the direction <strong>of</strong> Shihan<br />
Kevin Sealy, a Sixth Degree Black Belt and lead singer <strong>of</strong> metal rock<br />
band, Persist. Providing a unique combination <strong>of</strong> karate and Brazilian<br />
jiu-jitsu, SKS teaches self discipline, respect and strength, to students<br />
through the karate kata system and equips students with self-defense<br />
abilities through jiu-jitsu methods. This blend <strong>of</strong> martial arts represents<br />
one <strong>of</strong> the most complete systems <strong>of</strong> training available, and sets Sealy<br />
Karate students apart for their comprehensive skills sets. Since its<br />
inception, SKS has trained more than 200 black belts and hundreds<br />
<strong>of</strong> students <strong>of</strong> all ages in martial arts skills and personal excellence. In<br />
September 2011, Sealy Karate School celebrated its 20th Anniversary<br />
<strong>of</strong> providing excellence in martial arts training, and Shihan Kevin and<br />
the staff and students <strong>of</strong> SKS look forward to 20 more years!<br />
Contact: Kevin Sealy<br />
Phone: 519-821-5425<br />
Email: sealykarate@sealykarate.ca<br />
Website: www.sealykarate.ca<br />
LMS PROLINK<br />
LMS PROLINK Ltd. is a national, independently operated Canadian<br />
Insurance brokerage and risk consulting company. For 30 years we<br />
have been providing unique risk management solutions to meet the<br />
needs <strong>of</strong> more than 40 pr<strong>of</strong>essional associations and their members.<br />
LMS PROLINK Ltd. proudly <strong>of</strong>fers industry leading insurance solutions<br />
for Associations, Companies, and Individuals. We aspire to deliver the<br />
most comprehensive and cost-effective insurance solutions for all <strong>of</strong><br />
our clients.<br />
At LMS PROLINK Ltd. we proudly <strong>of</strong>fer a comprehensive suite <strong>of</strong><br />
insurance products in order to address the unique risks and exposures<br />
<strong>of</strong> your business. We understand that in today’s business environment<br />
you need to protect yourself from a wide array <strong>of</strong> external factors. You<br />
are unique. Your business is unique. Your insurance solution should<br />
be unique. As specialists we understand how to develop and manage<br />
your business insurance in order to deliver exceptional value to you.<br />
As an Independent Insurance Broker we don’t work for Insurance<br />
Companies, we work for our clients. With access to more than 30<br />
insurance markets, you can be sure you’re getting the best coverage at<br />
the right price.<br />
Industry leading customer service is our utmost priority. With 30 years<br />
in the insurance industry, our experience is our advantage.<br />
Contact: Contact: Paul Stevenson<br />
Phone: 519-823-1707<br />
Email: PaulS@lms.ca<br />
Website: www.lms.ca<br />
12
New Member Listing<br />
Aerotek<br />
4275 King Street East<br />
Kitchener, ON N2P 2E9<br />
Phone: 519-5731869<br />
Toll Free: (877) 707-1080<br />
Email: edoe@aerotek.com<br />
Website: www.aerotek.com<br />
Category: Employment Agencies<br />
Anna Cobian Designs<br />
<strong>Guelph</strong>, ON<br />
Phone: 226-203-4815<br />
Email: getintouch@annacobiandesigns.com<br />
Website: annacobiandesigns.com<br />
Category: Graphic Design Services<br />
CpK Interior Products Inc.<br />
500 Laird Road<br />
<strong>Guelph</strong>, ON N2G 6N7<br />
Phone: 519-767-4245<br />
Email: terri.gander-rowe@cpkip.ca<br />
Website: www.cpkip.ca<br />
Category: Automotive Part Manufacture<br />
DeliberateU<br />
10 Brady Lane<br />
<strong>Guelph</strong>, ON N1L 1A3<br />
Phone: 519-362-1643<br />
Email: Cassie@DeliberateU.com<br />
Website: www.DeliberateU.com<br />
Category: Business & Corporate Training<br />
Mary Kay Cosmetics - Abbey Martin<br />
40 Morris Street<br />
<strong>Guelph</strong>, ON N1E 5M2<br />
Phone: 519-362-1680<br />
Email: abbeymartin.mk@gmail.com<br />
Website: www.marykay.ca/abbeymartin/<br />
Category: Beauty Consultants<br />
Nick Bergmann, Century 21 Home Realty Inc.<br />
25 - 340 Woodlawn Road West<br />
<strong>Guelph</strong>, ON N1H 7K6<br />
Phone: 226-343-2121<br />
Email: nick.bergmann@century21.ca<br />
Website: www.century21.ca/nick.bergmann<br />
Category: Real Estate, Residential<br />
Applied GeoLogics Inc.<br />
111 Farquhar Street,<br />
<strong>Guelph</strong>, ON N1H 3N4<br />
Phone: 519-821-3262<br />
Toll Free: (887) 433-9533<br />
Email: info@appliedgeologics.com<br />
Website: www.appliedgeologics.com<br />
Category: Computer S<strong>of</strong>tware Information<br />
Systems<br />
Atlas Tax Consulting<br />
314 Imperial Road South,<br />
<strong>Guelph</strong>, ON N1K 1M2<br />
Phone: 519-760-1520<br />
Email: info@atlastax.ca<br />
Website: www.atlastax.ca<br />
Category: Tax Returns & Tax Services<br />
Beneficial Insectary<br />
60 Taggart Street Unit 1,<br />
<strong>Guelph</strong>, ON N1L 1M5<br />
Phone: 519-763-8653<br />
Email: kathy@insectary.ca<br />
Website: www.insectary.com<br />
Category: Agricultural Producers<br />
Burley & Griffin Industrial Inc.<br />
47 Lewis Road,<br />
<strong>Guelph</strong>, ON N1H 1E9<br />
Phone: 519-763-9545<br />
Email: kmclain@golden.net<br />
Category: Plumbing Supplies & Services<br />
Captured by Kristin Newborn Photography<br />
<strong>Guelph</strong>, ON<br />
Phone: 519-230-9957<br />
Email: info@capturedbykristin.ca<br />
Website: www.capturedbykristin.ca<br />
Category: Photographers<br />
College <strong>of</strong> Management and Economics<br />
Students’ Association<br />
50 Stone Road East, Mins Building<br />
Room 145, <strong>Guelph</strong>, ON N1G 2W1<br />
Phone: 519-824-4120<br />
Email: commerce@uoguelph.ca<br />
Website: www.cmesa.ca<br />
Category: Business Associations<br />
Costco<br />
<strong>Guelph</strong>, ON<br />
Phone: 519-650-3330<br />
Email: w512mbr@costco.com<br />
Category: Shopping Centres, Outlets & Department<br />
Stores<br />
Elite Cleaning Group<br />
<strong>Guelph</strong>, ON<br />
Phone: 226-820-5033<br />
Email: elitecleaninggrp@gmail.com<br />
Website: www.ecleangrp.ca<br />
Category: Janitorial Services, Commercial<br />
& Industrial<br />
Finlay Electric<br />
<strong>Guelph</strong>, ON<br />
Phone: 519-222-0922<br />
Email: steve@finlayelectric.ca<br />
Website: www.finlayelectric.ca<br />
Category: Electricians<br />
FireHorse Consulting Inc.<br />
Cambridge, ON<br />
Phone: 519-635-4224<br />
Email: admin@firehorseinc.ca<br />
Website: www.firehorseinc.ca<br />
Category: Business Coach<br />
Genre Media Inc.<br />
121 Wyndham Streeet North Unit 18,<br />
<strong>Guelph</strong>, ON N1H 4E9<br />
Phone: 519-362-5756<br />
Email: info@genrecom.com<br />
Website: www.genrecon.com<br />
Category: Event Planners<br />
GHC Safety and Security<br />
P.O. Box 283<br />
Fergus, ON N1M 2W8<br />
Phone: 519-848-2171<br />
Toll Free: (877) 810-2273<br />
Email: corinne@ghcsafetyandsecurity.com<br />
Website: www.ghcsafetyandsecurity.com<br />
Category: Security Services & Locksmiths<br />
<strong>Guelph</strong> Royals<br />
<strong>Guelph</strong>, ON<br />
Phone: 226-500-2255<br />
Email: jjrooney@rogers.com<br />
Website: www.guelphroyals.com<br />
Category: Sports Clubs & Associations<br />
<strong>Guelph</strong> Tool Repair<br />
<strong>Guelph</strong>, ON<br />
Phone: 519-993-3150<br />
Email: rnzdriluk@rogers.com<br />
Category: Small Engine & Assembly<br />
Hanlon Convention Centre<br />
340 Woodlawn Road West Unit 26<br />
<strong>Guelph</strong>, ON N1H 7K6<br />
Phone: 519-824-5076<br />
Email: sanjeev@hanlonconventioncentre.ca<br />
Website: www.hanlonconventioncentre.ca<br />
Category: Conference Centre<br />
Planet Realty Inc., Brokerage<br />
806 Gordon Street, Suite 202A<br />
<strong>Guelph</strong>, ON N1G 1Y7<br />
Phone: 519-837-0900<br />
Email: info@planetrealty.ca<br />
Website: www.planetrealty.ca<br />
Cagegory: Real Estate Brokers & Representatives<br />
RAFFI Jewellers<br />
550 King Street North Conestoga Mall Unit B7<br />
Waterloo, ON N2L 5W6<br />
Phone: 519-747-2444<br />
Email: info@raffiwaterloo.com<br />
Website: www.raffiwaterloo.com<br />
Category: Jewellers<br />
Re-Gain Health Care Products<br />
332 Boxbury Drive<br />
Waterloo, ON N2K 1W2<br />
Phone: 519-888-0557<br />
Email: heidy.regain@gmail.com<br />
Website: www.regainhealthcareproducts.com<br />
Category: Healthcare Products & Equipment<br />
RTI Machine Design<br />
5 Eugene Drive,<br />
<strong>Guelph</strong>, ON N1L 1P6<br />
Phone: 519-341-4799<br />
Email: rilmonen@rtimachinedesign.com<br />
Website: www.rtimachinedesign.com<br />
Category: Custom Machinery<br />
Sanimax Marketing Ltd.<br />
348 Woodlawn Road West<br />
<strong>Guelph</strong>, ON N1H 7M4<br />
Phone: 519-824-2381<br />
Toll Free: (800) 263-7430<br />
Email: misti.korzenewski@sanimax.com<br />
Website: www.sanimax.com<br />
Category: Storage & Warehousing<br />
Savoir Faire VAS<br />
187 Grove Street<br />
<strong>Guelph</strong>, ON N1E 2W8<br />
Phone: 226-500-3163<br />
Email: info@SavoirFaireVAS.com<br />
Website: www.SavoirFaireVAS.com<br />
Category: Pr<strong>of</strong>essional Services<br />
SEAZNTIME Business Solutions<br />
P.O. Box 351<br />
Fergus, ON N1M 3E2<br />
Phone: 519-575-8686<br />
Email: seazntime@gmail.com<br />
Website: www.seazntime.com<br />
Category: Pr<strong>of</strong>essional Services<br />
Continued on next page<br />
Winter 2012 www.guelphchamber.com 13
New Member Listing cont’d<br />
Solar Trends<br />
106 MacLennan Street<br />
Rockwood, ON N0B 2K0<br />
Phone: 519-605-0237<br />
Email: mark.hall@solartrends.ca<br />
Website: www.solartrends.ca/<br />
Category: Window Coverings<br />
Steve Mills Design<br />
202-121 Wyndham Street North<br />
<strong>Guelph</strong>, ON N1H 4E9<br />
Phone: 519-546-6891<br />
Email: steve@stevemillsdesign.com<br />
Website: www.stevemillsdesign.com<br />
Category: Graphic Design Services<br />
Steven Muralt Photography<br />
<strong>Guelph</strong>, ON<br />
Phone: 519-835-7250<br />
Email: steve@stevenmuraltphotography.com<br />
Website: www.stevenmuraltphotography.com<br />
Category: Photographers<br />
TD Canada Trust<br />
496 Edinburgh Road South<br />
<strong>Guelph</strong>, ON N1G 4Z1<br />
Phone: 519-362-4700<br />
Email: a.luthra@td.com<br />
Website: www.tdcanadatrust.com/msf/anuluthra<br />
Category: Mortgage Brokers<br />
Thee Corn Stand & Northern Hardwood<br />
<strong>Guelph</strong>, ON N1G 4X1<br />
Phone: 519-763-2223<br />
Email: steve@northernhardwood.ca<br />
Website: www.northernhardwood.ca<br />
Category: Agricultural Producers<br />
UniglassPlus Ziebart<br />
695 Woodlawn Road, West <strong>Guelph</strong> Auto Mall<br />
<strong>Guelph</strong>, ON N1K 1E9<br />
Phone: 519-827-0080<br />
Email: pattenb@uniban.ca<br />
Website: www.uniglassplus.com<br />
Category: Automotive Cleaning & Detailing<br />
Western Union Business Solutions<br />
20 Erb Street West, Unit 1102<br />
Waterloo, ON N2L 1T2<br />
Phone: 519-884-6006<br />
Email: waterloo@westernunion.com<br />
Website: www.business.westernunion.com<br />
Category: Financial Services<br />
www.guelphchamber.com<br />
Affordable Group<br />
Insurance Rates for<br />
Small Companies<br />
Available to members <strong>of</strong> the<br />
<strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
www.guelphchamber.com<br />
Preferred<br />
Merchant<br />
Rates<br />
1.59%<br />
1.64%<br />
$ 0.069<br />
Per Transaction<br />
Find out more at www.guelphchamber.com<br />
New Member Pr<strong>of</strong>ile:<br />
SEAznTIME Business Solutions<br />
SEAznTIME Business Solutions is a service based company specializing in a wide range <strong>of</strong><br />
<strong>of</strong>fice administrative services and organizational assessments. Monica McDonald opened her<br />
doors in January 2012 <strong>of</strong>fering <strong>of</strong>fice support to small and mid-size businesses, and recently<br />
tendered her expertise to larger corporations for their special projects, assisting all with their<br />
unique requirements and providing them options <strong>of</strong> performing her services either ‘virtually’<br />
or ‘on-site’ at their location.<br />
Esso Gas<br />
Program<br />
3.5 cents<br />
per litre<br />
Discount<br />
www.guelphchamber.com<br />
/affinity-programs<br />
Monica has coordinated activities with Corporate Executives and Pr<strong>of</strong>essional Specialists<br />
bringing 30 years’ experience into her current role as proprietor. With a greater sense <strong>of</strong><br />
responsibility, unwavering values and integrity, she strongly believes client satisfaction is the<br />
life line <strong>of</strong> any business holding respect and confidentiality in high regard.<br />
SEAznTIME Business Solutions’ goal is to provide easy solutions to completing administrative<br />
tasks in the most efficient, cost effective and time sensitive approach so clients can free up<br />
their valuable time to focus on other priorities………….thereby …..…….<br />
Contact: Monica McDonald<br />
Phone: 519-575-8686<br />
Fax: 519-843-9957<br />
Email: monica@seazntime.com<br />
Website: www.seazntime.com<br />
’Seizing Time during Busy Seasons’<br />
1.55%<br />
1.60%<br />
$0.05/transaction<br />
$0.15/transaction<br />
www.guelphchamber.com/affinity-programs<br />
The Best<br />
Group Health Insurance<br />
for Small Business<br />
www.guelphchamber.com<br />
14
Member Milestones<br />
Milestones start at 10 years, and then every 5 years.<br />
In Business 50 Years and More<br />
The <strong>Guelph</strong> Country Club Ltd..................................................................... 100<br />
The <strong>Guelph</strong> Curling Club Ltd..........................................................................65<br />
Blount Canada Ltd.............................................................................................60<br />
KidsAbility Foundation.....................................................................................55<br />
In Business 25 - 45 Years<br />
<strong>Guelph</strong> Twines Ltd.............................................................................................40<br />
ROY-AL Rentals Limited....................................................................................40<br />
Hatch Industries Limited.................................................................................35<br />
Unique C<strong>of</strong>fee Services Inc.............................................................................30<br />
Chiron Compounding Pharmacy Inc..........................................................25<br />
<strong>Guelph</strong> Community Health Centre..............................................................25<br />
Marshall-Built Carpentry & Renovations..................................................25<br />
PDI............................................................................................................................25<br />
ScotiaMcLeod......................................................................................................25<br />
The Foundation <strong>of</strong> <strong>Guelph</strong> General Hospital.........................................25<br />
In Business 10 - 20 Years<br />
<strong>Guelph</strong> Youth Music Centre............................................................................20<br />
KMA Contracting Inc.........................................................................................20<br />
First Response Restorations Inc.....................................................................15<br />
Ontario Agri-Food Technologies...................................................................15<br />
River Run Centre.................................................................................................15<br />
Some Place Safe Self Storage Inc..................................................................15<br />
Strategic Research Associates........................................................................15<br />
The Athletic Club................................................................................................15<br />
Vestige Consultants...........................................................................................15<br />
Holiday Inn Express Hotel & Suites..............................................................10<br />
McElroy Enterprises - Complete Home Service.....................................10<br />
Platypi Designs Inc.............................................................................................10<br />
Schooley Mitchell Telecom Consultants....................................................10<br />
Soy 20/20 Project...............................................................................................10<br />
Travel Pr<strong>of</strong>essionals International - Barbara Fisk...................................10<br />
Congratulations!<br />
Milestones/Anniversaries are gathered from information supplied to the<br />
<strong>Chamber</strong> when a company registers for membership. If there are errors or<br />
omissions please contact bette_ann@guelphchamber.com.<br />
Buzz on Business<br />
Taste Real has won the prestigious 2012 Ontario Culinary Tourism<br />
Leadership Award. The award, presented to a community or<br />
organization that has taken on a leadership role in promoting culinary<br />
tourism in Ontario, was presented at the 8th annual Ontario Tourism<br />
Summit in October. Taste Real supports local farms, producers and<br />
small businesses to build stronger rural communities and its mission<br />
is to grow one <strong>of</strong> the most vibrant, local food economies and tourism<br />
destinations in Ontario. There are over 120 partners in the Taste Real<br />
program. The City <strong>of</strong> <strong>Guelph</strong> Tourism Services department is one <strong>of</strong> six<br />
founding partners that steers the strategic development. Taste Real<br />
is built upon the many successes <strong>of</strong> promoting local food that have<br />
taken place across the region, including the work originally started by<br />
<strong>Guelph</strong> Wellington Local Food at the <strong>Guelph</strong> Community Health Centre.<br />
The Framing & Art Centre is celebrating 35 years <strong>of</strong> business. Blair<br />
and Donna Stewart thank all their corporate customers for their<br />
continued support.<br />
Hammond Power Solutions Inc.: This is the first time the local<br />
maker has won in both the Canadian and U.S. divisions <strong>of</strong> Affiliated<br />
Distributors, which represents independent manufacturers and<br />
distributors <strong>of</strong> industrial and construction products.<br />
Canadian <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>: October 2012: The Canadian<br />
<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> welcomes today’s announcement that Canada<br />
is formally joining the Trans-Pacific Partnership (TPP) negotiations, a<br />
very important regional trade agreement which will support Canada’s<br />
efforts to improve its ties to the world’s fastest growing economies.<br />
Ontario <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>: November 2012: Ontario’s business<br />
and civic leaders delivered a plan that will enable Ontario to emerge<br />
stronger from this period <strong>of</strong> economic transition at the 9th annual<br />
Ontario Economic Summit (OES). The OES is an initiative <strong>of</strong> the Ontario<br />
<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> (OCC).<br />
Members on the Move<br />
TMS Graphics moved to 263 West Acres Drive, <strong>Guelph</strong>, ON N1H 7N9<br />
Print Solutions moved to 3 Watson Road South, Unit 4, <strong>Guelph</strong>, ON<br />
N1L 1E3<br />
Directsave Promotions & Apparel moved to 69 Lewis Road, <strong>Guelph</strong>,<br />
ON N1H 1E9<br />
Municipal Infrastructure<br />
Environmental<br />
Transportation<br />
Building<br />
Industrial<br />
<strong>Guelph</strong> (519) 827-1453 | www.genivar.com<br />
Global Solutions in Engineering<br />
At GENIVAR, we believe our success is based on our<br />
clients’ success. We focus on building and maintaining<br />
long term business relationships that enable us to<br />
directly support our clients with all <strong>of</strong> their engineering<br />
needs.<br />
1-367 Woodlawn Road West, <strong>Guelph</strong>, ON N1H 7K9<br />
Winter 2012 www.guelphchamber.com 15
The Motto for Karate Dojo’s:<br />
Modesty. Courtesy. Integrity. Self-Control.<br />
Perseverance. Indomitable Spirit .<br />
A choice to send your child to a martial<br />
arts class means that they will receive<br />
training not only in karate skills and<br />
techniques, but also in personal conduct, moral development, and<br />
self-discipline. As an adult, choosing to train in the martial arts<br />
promises intensity, challenge, and community. For all, whether young<br />
or old, new to karate or having trained for years, joining a karate dojo<br />
is transformative. Students come away different, and changed in ways<br />
that carry through all other parts <strong>of</strong> their lives.<br />
As students and family members have explained, training in karate<br />
means you come away with more confidence. You learn to strive to<br />
do your very best. You learn discipline and respect for yourself and<br />
others. You learn to help out at home and at school. You learn to<br />
be more organized and focused, and to better communicate with<br />
friends and family. And you learn to have pride in yourself, in your<br />
accomplishments, and in those <strong>of</strong> others. As one student wrote,<br />
“Training in karate has taught me that you can achieve anything if you<br />
believe in yourself. …When you think you have reached your limit, you<br />
are capable <strong>of</strong> going even further if you just push yourself.” As another<br />
student shared, “My karate training has made me a better person,<br />
always striving to do better.” Many karate dojo’s regularly remind their<br />
students <strong>of</strong> the saying,”I can always do better than I think I can”. These<br />
words are very true and martial arts students continually prove it,<br />
pushing themselves to the next rank & belt level.<br />
Karate not only helps develop the mind with positive thoughts, Karate<br />
is also a great “Cross Trainer” for other sports. Hockey players, figure<br />
skaters, skiers and swimmers have used karate as a part <strong>of</strong> their cross<br />
training program and had great success (most recently, Canadian<br />
Brent Hayden – Bronze medalist for swimming at the 2012 Olympics<br />
is a black belt in karate). Karate not only builds confidence, it also<br />
helps athletes to focus on their goals and develops respect. There<br />
is no prerequisite to train in the martial arts, just a good attitude, a<br />
willingness to learn and the ambition to get healthy. Like any other<br />
sport, the martial arts take some dedication with the reward <strong>of</strong> Black<br />
Belt.<br />
There is a huge bonus for kids that train in the martial arts; children <strong>of</strong><br />
all ages are educated on how to deal with bullies. Most karate schools<br />
teach kids a number <strong>of</strong> techniques on how to avoid bullies and shows<br />
them that there is no tolerance for bullies, in school or out <strong>of</strong> school.<br />
Another part <strong>of</strong> the karate curriculum teaches self defense techniques<br />
to all students (both children and adults) and reminds participants to<br />
always be aware and prepared. Kids will learn to set and accomplish<br />
the goals that they set for themselves in all aspects <strong>of</strong> their lives, in the<br />
dojo, at home or at school. Students learn to be accountable for their<br />
actions and to be respectful <strong>of</strong> themselves as well as others.<br />
If there is only one sport that covers all the bases where the athlete is<br />
“training with a purpose” – that sport is KARATE!<br />
Author: Kevin Sealy<br />
Sealy Karate Schools<br />
Phone: 519-821-5425<br />
Email: sealykarate@sealykarate.ca<br />
Website: www.sealykarate.ca<br />
519-821-7325<br />
Andrew Somerville<br />
Broker/Co-Owner<br />
andrew@source4homes.ca<br />
Direct: 519-830-2891<br />
Dita Somerville<br />
Sales Representative<br />
dita@source4homes.ca<br />
Scan<br />
Me<br />
Winter 2012 www.guelphchamber.com 17
Connect<br />
GCC<br />
Your Place to Network!<br />
October 23, 2012<br />
Skyjack Inc.,<br />
55 Campbell Road<br />
November 16, 2012 – The Benefits &<br />
Risks <strong>of</strong> Cloud Computing for your<br />
Enterprise, Sharon Bennett, Bennett<br />
Business Connections<br />
September 21, 2012 – Economic<br />
Outlook: Global Growth Moderates<br />
Dr. Sherry Cooper,<br />
BMO Financial Group<br />
November 14, 2012<br />
Bingemans<br />
18
September 17, 2012 – Kelsey’s <strong>Guelph</strong><br />
October 15, 2012 – The Elliott Community<br />
November 6, 2012 at Family<br />
and Children’s Services<br />
September 27, 2012 OMAFRA -<br />
Setting the Foundation<br />
Friday, November 16, 2012<br />
GCC Partners Tabletop Night with the <strong>Guelph</strong> Storm<br />
Winter 2012 www.guelphchamber.com 19
Confused About Why Your Home Costs<br />
More to Rebuild than What You Paid for it?<br />
You’re not alone. It’s confusing that there<br />
could be so many different numbers<br />
(listing price, home insurance rebuilding<br />
cost, tax assessment) about the same<br />
object; your home. Let’s look at each in<br />
turn.<br />
Market Value<br />
Depending on the neighbourhood and city the market value for a<br />
similarly sized home can vary dramatically. For example, a 2000 square<br />
foot bungalow could go for $450,000 in <strong>Guelph</strong>, but that exact same<br />
home could go for $1,000,000 in the heart <strong>of</strong> Toronto. The market<br />
value <strong>of</strong> your home is the price you can expect to receive from a buyer<br />
in a fair and open negotiation and has no effect on insurance.<br />
Property Tax Assessment<br />
The property tax assessment <strong>of</strong> your home in Ontario is based on work<br />
by the Municipal Property Assessment Corporation or MPAC. They<br />
assign property values based on 200 factors such as sales <strong>of</strong> homes in<br />
the same neighbourhood, the location, lot dimensions, living area, age<br />
<strong>of</strong> the property, and quality <strong>of</strong> construction <strong>of</strong> the home in question.<br />
Your municipality then assigns taxes based on MPAC’s property value<br />
assessment <strong>of</strong> your home. Lot dimensions and sales <strong>of</strong> homes in the<br />
vicinity do not affect your home rebuilding costs.<br />
Rebuilding Cost<br />
How do insurance companies determine the rebuilding cost <strong>of</strong> your<br />
home?<br />
Apart from knowing the age, size, dimensions (not including the lot),<br />
and the quality <strong>of</strong> your home and the costs <strong>of</strong> labour and building<br />
supplies (which constantly fluctuate) there are other important factors<br />
that determine how much your home will cost to rebuild if it is totally<br />
destroyed.<br />
1. Demolition and Debris Removal<br />
When a home is totally destroyed, there is a lot <strong>of</strong> work to be done<br />
before a new home can be built. The whole structure must be<br />
demolished and removed. The cost to transport and dispose <strong>of</strong> the<br />
debris <strong>of</strong> a home can be expensive. If the damage is severe enough<br />
even the foundation may require excavation and removal. Home<br />
insurance bases the rebuilding cost on the worst case scenario to<br />
ensure there is enough coverage in the event <strong>of</strong> a total loss.<br />
2. Environmental Costs<br />
Increasingly, we rely on electronics and technology in our homes.<br />
From computers and smart phones to entertainment centres and<br />
children’s toys there are a lot <strong>of</strong> electronic components. Once<br />
the debris is removed the ground is tested to ensure it is not<br />
contaminated. This increases a home’s rebuilding cost.<br />
3. Access to the Work-site<br />
Sometimes, homes in a neighbourhood are built very close together,<br />
or have mature trees lining the boulevard. Home insurance<br />
companies take these factors into consideration. This can mean<br />
special equipment must be brought in to mitigate further damage to<br />
the neighbourhood or property.<br />
4. Special Features<br />
Some homes have very unique and special materials. The more<br />
unique the building material the more expensive and time consuming<br />
it is to replace. That is why your broker should ask you detailed<br />
20
questions about your home to ensure your home has the most<br />
accurate coverage possible. If you have imported Brazilian Cherry<br />
wood for your floors or Italian marble in your bathroom you can bet<br />
it’s neither easy nor cheap to replace. The rebuilding cost calculations<br />
must take all this information into account.<br />
5. Other Costs<br />
Sometimes a home is damaged so much that other costs creep into<br />
the bottom line. Things like permits or draft and architectural fees all<br />
increase the cost to rebuild a home.<br />
6. Satisfying the Policy Holder<br />
Finally, the insurance company’s primary goal is to get you back into<br />
your home as quickly as possible. This can mean paying greater labour<br />
costs to ensure contractors work on your home and not someone<br />
else’s. Labour typically accounts for 50% <strong>of</strong> a home build, but if there<br />
is a catastrophic event, such as the tornado in Goderich, this can<br />
trigger natural disaster inflation.<br />
Construction costs rise sharply after natural disasters because there<br />
are labour and material shortages. Labour and materials must be<br />
brought in from further away, causing costs to increase. That’s why<br />
having Guaranteed Replacement Cost on your homeowner’s insurance<br />
policy is so important. Any cost increases associated with labour or<br />
supply shortages will still be covered by your home insurance policy.<br />
So, what about our 2000 square foot bungalow? It would cost<br />
approximately $480,900 as <strong>of</strong> June 2012 to rebuild in <strong>Guelph</strong>, and<br />
approximately $488,250 to rebuild in Toronto. Not much difference<br />
in rebuilding costs, but considerable difference in market value from<br />
$450,000 in <strong>Guelph</strong> and $1,000,000 in Toronto.<br />
Ontario home insurance is complex and getting more so each year.<br />
The upside is, insurance brokers take the time to talk to you to make<br />
sure your biggest investment is properly covered and that you<br />
understand your policy.<br />
Author: Albert Schmidt, B.A. (Hons),<br />
Sales and Marketing Manager<br />
Erb and Erb Insurance Brokers Ltd.<br />
Phone: 519-579-4270; Toll Free: 1-800-265-2634<br />
Fax: 519-741-1977<br />
www.erb-erb.com<br />
Business success hinges on the ability to quickly respond to the threats<br />
and unexpected fluctuations faced every day. With Express Employment<br />
Pr<strong>of</strong>essionals’ Administrative Staffing, you can stay ahead <strong>of</strong> the<br />
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Build a Solid foundation<br />
Growing your team isn’t just about adding people. If you’re ready for solutions<br />
to your challenges, Express is ready to step in and meet your administrative<br />
staffing needs in a myriad <strong>of</strong> ways including:<br />
• Short-Term Flexible Staffing<br />
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• Evaluation Hire<br />
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www.guelphchamber.com<br />
www.guelph.expresspros.com<br />
Connecting You With Care<br />
For more information:<br />
310 CCAC Or 1 888 883 3313<br />
We help you to plan and make<br />
informed choices about health care<br />
options available in our community.<br />
Our role is to help you navigate<br />
through the system to link to home<br />
care, long-term care destinations and<br />
other health and support services.<br />
Winter 2012 www.guelphchamber.com 21
The <strong>Chamber</strong> Helps Strengthen<br />
<strong>Guelph</strong>’s ‘Creative Advantage’<br />
The <strong>Guelph</strong> Cultural Mapping<br />
Project develops important<br />
strengthening tool–<br />
Successful cities have long identified the cultural<br />
sector as the fourth pillar <strong>of</strong> sustainability and<br />
prosperity.<br />
As cities compete to gain the kind <strong>of</strong><br />
‘creative advantage’ that generates<br />
jobs, attracts talent and drives a strong<br />
economy, <strong>Guelph</strong> needs to strengthen its<br />
‘creative chops’ in order to jump to the<br />
front <strong>of</strong> the line.<br />
Access to comprehensive cultural data is<br />
foundational to the strengthening process;<br />
that’s why the <strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> is<br />
partnering with the City <strong>of</strong> <strong>Guelph</strong> and <strong>Guelph</strong><br />
Arts Council on the <strong>Guelph</strong> Cultural Mapping<br />
Project to develop – for the first time – an<br />
inventory and database <strong>of</strong> <strong>Guelph</strong>’s cultural assets.<br />
The Cultural Mapping project will:<br />
• identify and record <strong>Guelph</strong>’s artists,<br />
creative entrepreneurs and enterprises,<br />
culture workers, events, cultural<br />
organizations, volunteers, creative<br />
spaces, venues and public art<br />
• turn the collected data into a<br />
searchable online cultural directory<br />
incorporating interactive maps,<br />
pr<strong>of</strong>iles, images and stories that<br />
will be freely available to the public<br />
The Cultural Map will be used to:<br />
• SEARCH for information<br />
• CONNECT people<br />
• HARNESS resources<br />
• PLAN <strong>Guelph</strong>’s future<br />
The Cultural Map will help to:<br />
• BROADEN our networks<br />
• CONNECT creative initiatives<br />
• CAPTURE our diversity<br />
• SPUR collaborations<br />
• LINK to Connect <strong>Guelph</strong><br />
• SUPPORT <strong>Guelph</strong> Prosperity 2020<br />
To capture <strong>Guelph</strong>’s creative assets, we need everyone to stand<br />
up and be counted. That’s why I’m inviting all <strong>Chamber</strong><br />
members linked to arts and culture – either through business<br />
or personal interest – to help populate the database by creating<br />
their own pr<strong>of</strong>ile, in three easy steps:<br />
1. Visit www.guelph.ca/guelphculturemap<br />
2. Complete the online form<br />
3. Click ‘SUBMIT’<br />
Our business sector has greatly benefited from – and contributed<br />
to – <strong>Guelph</strong>’s creative and cultural vibrancy, its quality <strong>of</strong> life and<br />
sense <strong>of</strong> place. By strengthening our ‘creative advantage’, <strong>Guelph</strong><br />
will be poised to jump ahead <strong>of</strong> the competition as a premier<br />
place to live, work and build successful businesses.<br />
Lloyd Longfield, President and CAO<br />
<strong>Guelph</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
22
Installed<br />
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Resurfacing cabinets, counters,<br />
tables & more – The look <strong>of</strong><br />
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etched, cut, sandblasted, textured<br />
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mark.hall@solartrends.ca<br />
When you work with BDO, you can be assured that<br />
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there are no surprises.<br />
Your TIME IS MoNEY.<br />
AND WE WoN’T WASTE EITHEr.<br />
After 90 years <strong>of</strong> experience, you and<br />
your business are still our top priority.<br />
BDO. MORE THAN YOU THINK.<br />
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512 Woolwich St<br />
<strong>Guelph</strong> ON<br />
519 824 5410<br />
www.bdo.ca<br />
BDO Canada LLP, a Canadian limited liability partnership, is a member <strong>of</strong> BDO<br />
International Limited, a UK company limited by guarantee, and forms part<br />
<strong>of</strong> the international BDO network <strong>of</strong> independent member firms. BDO is the<br />
brand name for the BDO network and for each <strong>of</strong> the BDO Member Firms.<br />
Winter 2012 www.guelphchamber.com 23