Phlebotomy Bookshelf - Lippincott Williams & Wilkins

Clinical Lab Science/ 

Phlebotomy Bookshelf 

For more information or to 

place your order, contact your 

local sales representative.

Phlebotomy Essentials, Fifth Edition 

Ruth E. McCall MT(ASCP); Cathee M. Tankersley MT(ASCP) 

February 2010/ 624 pp. / 235 illus. / 250 tables/ 978-1-60547-637-7 

Instructor Resources 

(online): 

• Lesson Plans 

• Critical Thinking Questions 

• Brownstone Test Generator 

• Image Collection 

• PowerPoint Slides with 

Images and Tables 

• WebCT- /Blackboard-ready 

Cartridges 

• Signature Papers 

• Log Examples 

• Lab Skills Evaluation 

Checklists 

Features: 

• NEW! Updated information and procedures incorporate the latest CLSI 

standards and guidelines. Added new “global harmonization” (worldwide 

uniformity) terms which CLSI recently adopted to align the use of 

terminology with that of the International Standards Organization (ISO). 

• NEW! Additional caution, key point, & fyi statements in many chapters 

• NEW! Larger trim size provides a more user-friendly reader experience. 

• NEW! Icons throughout the text refer readers to the McCall workbook and 

exam review texts. 

• NEW! A media menu at the end of each chapter points out online student 

resources available for that chapter. 

• Color photos throughout, including NEW Additional photos 

• Procedure boxes provide step-by-step directions and explanations 

• Two tube stopper guides serve as a quick reference for determining the 

appropriate type of tube for blood collection for common tests. 

Student Resources (online): 

• NEW! Interactive games 

• Audio flash cards 

• NEW! Flash card generator 

• NEW! Audio glossary 

Fully searchable full text online 

• Videos and animations

Phlebotomy Essentials Workbook, Fifth 

Edition 

Ruth E. McCall MT(ASCP) 

Cathee M. Tankersley MT(ASCP) 

February 2010/ 304 pp. /123 illus. / 0 tables/ 978-1-60831-119-4 

Features: 

• Order/organization of workbook chapters corresponds to the companion 

textbook, Phlebotomy Essentials, 5th edition. 


• NEW! Main text (Phlebotomy Essentials, 5e) includes icons referencing 

the workbook for further opportunities to enrich student learning and 

which more closely links the two books. 

• NEW! Number of activities has increased since 4e. All chapters now 

consistently have all the above elements.). 

• All chapters include the following exercises: 

• Key Terms Matching 

• Labeling Exercises 

• Knowledge Drills (including Scrambled Words) 

• Skills Drills (including Word Building, Requisition activities) 

• NEW! Chapter Crossword Puzzles 

• Case Studies 

• Chapter Review Questions 

• Unit Crossword Puzzles

Phlebotomy Exam Review, Fourth 

Edition 

Ruth E. McCall MT(ASCP) 

Cathee M. Tankersley MT(ASCP) 

February 2011/ 480 pp. /170 illus./ 978-1-60831-120-0 

Features: 

• NEW! Improved and updated questions to meet CLSI guidelines and 

new material covered in the text. 

• NEW! Addition of second color enhances and elucidates content. 


• NEW! Exam Review text includes icons referencing the main text 

(Phlebotomy Essentials, 5e) for further opportunities to enrich student 

learning. The main text includes icons referencing the exam review text. 

• Current information on the various exams, including names and contact 

information for organizations that offer phlebotomy certification exams. 

• A pretest and analysis to help you evaluate your knowledge and 

application of current phlebotomy theory. 

• A process for creating your very own study plan and way to track your 

study hours. 

• A section on study and test-taking skills to help ensure success on the 

exam . 

• Overview and study tips pertinent to each chapter. 

• Preparation tips for test-taking for ESL students. 

• 1,435 multiple choice questions with correct answers. Each answer has 

a detailed explanation of why it is correct. In addition, a sample exam 

with 100 questions is included.

Phlebotomy Best Practices: A Case 

Study Approach 

Carol Itatani PhD, MS, MT(ASCP) 

Norma Shipp MS, MT(ASCP), CLS 

October 2006 / 118 pp./ 37 illustrations/ 978-0-7817-7731-5 

Features: 

• 38 case studies that introduce the challenges 

encountered in everyday clinical practice 

Accompanying each case are: 

• Questions to test comprehension of the case 

• Case discussions answer the questions 

• Key word lists review important terminology 

• Quizzes at the end of each chapter include multiple 

choice, fill-in-the-blank, true/false, short-answer and 

essay questions 

Instructor Resources: 

• Instructor’s Manual 

• Teaching tips 

• Best practices in the classroom

Applied Phlebotomy 

Dennis J. Ernst MT (ASCP) 

May 2005 / 283 pp./ 85 illustrations/ 978-0-7817-5055-4 

Features: 

• Step-by-step format covers terminology, equipment, and other 

aspects of blood collection 

• Clinical and Laboratory Standards Institute (formerly NCCLS) and 

OSHA (Occupational Safety & Health Administration) guidelines 

• Sidebars explain the importance of procedures and theories 

• Procedure Boxes encapsulate blood collection procedures briefly 

and step-by-step 

• It Could Happen To You case studies are actual Phlebotomyrelated 

injuries 

• Tips From the Trenches offer phlebotomy pointers 

• In the Lab describes what happens to blood once it is sent to the 

lab 

• Multiple-choice review questions at the end of each chapter 

• Color tube chart on the inside cover of the book 

• Lengthy discussion on the patient’s perspective

Handbook of Phlebotomy and Patient 

Service Techniques, Fourth Edition 

Garland Pendergraph PhD, SM(ASCP) 

Cynthia Barfield MT(ASCP) 

July 1998 / 175 pp./ 978-0-683-30556-2 

Features: 

• Level of detail is perfect for phlebotomy students 

• Provides information on ""multi-skill"" training 

• Techniques are discussed step-by-step 

• Covers canine and feline phlebotomy

Laboratory Diagnosis of Infectious 

Disease: Essentials of Diagnostic 

Microbiology 

Paul G. Engelkirk PhD, MT(ASCP), SM(AAM) 

Janet Duben-Engelkirk EdD, MT(ASCP), CLS(NCA) 

2007 / 754 pp./ 450 illustrations/ 978-0-7817-9701-6 

Features: 

• Effective chapter organization, grouping chapters by 

microorganism. 

• Clinical case studies and/or self-assessment questions at the end 

of each chapter show how to incorporate the information from 

the text into everyday practice. 

• Approaches the role of the microbiology laboratory in today's 

world by discussing topics such as bioterrorism, emerging 

infections, and healthcare epidemiology. 

• Essentials boxes, chapter outlines and reviews, learning 

objectives, study aids, key terms, and chapter summaries are 

provided throughout the text to help you focus on and retain 

crucial topics. 

• An exceptional art program including over 400 illustrations and 

visual information displays.

Koneman’s Color Atlas and Textbook of 

Diagnostic Microbiology, Sixth Edition 

Washington C. Winn Jr., MD, MBA 

William M. Janda PhD, D(ABMM) 

Paul C. Schreckenberger PhD, D(ABMM) 

Gail L. Woods MD 

Stephen D. Allen MD 

lmer W. Koneman MD 

Gary W. Procop MD, MS 


Features: 

• Practical guidelines provide guidance for evaluation of clinical 

specimens, including extent of workup and abbreviated 

identification schemes 

• Principles of biochemical tests are explained and illustrated to 

bridge the gap between theory and practice 

• Line drawings, photographs, and tables enhance the 

understanding of more complex concepts 

• Clinical correlations link microorganisms to specific disease states 

• Tests expressed according to the Clinical and Laboratory 

Standards Institute (formerly NCCLS) formation for easy adoption 

into laboratory procedure manuals 

• Organized by microorganism 

• Easy-to-read charts outline theory, procedure, and interpretation 

of tests 

• Display boxes highlight essential information on microbes 

• Various techniques and procedure charts at the back of the 

book

Schaechter’s Mechanisms of Microbial 

Disease, Fourth Edition 

N. Cary Engleberg MD 

Terry Dermody PhD 

Victor DiRita PhD 


Student Resources: 

• Animations 

• USMLE-style questions 

• All schematic illustrations 

and photographs from the 

text 

Features: 

• Gives a thorough understanding of microbial agents and the 

pathophysiology of microbial diseases 

• Facilitates learning and recall by emphasizing unifying principles 

and paradigms, rather than memorization of isolated facts by 

rote 

• Case studies with problem-solving questions give insight into 

clinical applications of microbiology 

• Each chapter ends with review and USMLE-style questions 

• All schematic illustrations have been re-rendered in full color 

and new illustrations have been added

Clinical Chemistry: Techniques, 

Principles, and Correlations, Sixth Edition 

Michael L. Bishop MS, MT(ASCP), CLS(NCA) 

Edward P. Fody MD 

Larry E. Schoeff MS, MT(ASCP) 

April 2009/ 832 pp./ 344 illustrations/ 978-0-7817-9045-1 


• Case Studies with 

Questions and Answers 

• Chapter Review Questions 

and Answers 

• Chapter Objectives, 

Outlines, and Summaries 

• PowerPoint Slides 

• Image Bank 

• Test Generator 

Features: 

• Learning aids include: 

− Chapter outlines and objectives 

− Chapter summaries 

− Practice questions and exercises 

− Expanded case studies 

• Clinical Applications correlate the details of the topic into a 

practical use 

• Additional case studies and questions, with more challenging 

and application-based exercises 

• Instrument manuals and kit package references for detailed 

instructions on current analytic procedures 


• Case Studies 

• Quiz Bank 

• Flashcards

Clinical Hematology: Theory and 

Procedures, Fifth Edition 

Mary Louise Turgeon EdD, MT(ASCP), CLS(NCA) 

February 2011/ 656pps/ 310illus/ 978-1-60831-076-0 

Features: 

• NEW: Fully updated to include the latest CLSI standards 

and guidelines. All content areas have been updated to 

encompass recent significant findings, including the 

leukemias, sickle cell anemia, and medical 

instrumentation. 

• NEW: New full-color art program engages the reader 

• Learning objectives provide a quick overview of content 

to be covered. 

• Case studies reinforce concepts with real-world 

applications. 

• Procedure boxes provide step-by-step information for key 

processes. 

• Review questions reinforce the student's understanding of 

key concepts and aid in test preparation.-Chapter 

highlights enable a quick review of material learned in 

each chapter.

Immunohematology: Principles and 

Practice, Third Edition 

Eva D. Quinley MS, MT(ASCP)SBB, CLS(NCA) 

February 2010 / 512 pp./ 978-0-7817-8204-3 


• Online study guide for 

students: Includes basic 

to advanced case studies 

and questions that are 

organized to be used as 

supplements to each 

chapter. 

• Fully searchable full text 

online 

Features: 

• NEW! Chapter on information technology 

• NEW! Chapter on principles of project management 

• NEW! Chapter on process management has been expanded to 

include information about Six Sigma and Lean Principles. 

• Color plates section 

• Chapter objectives 

• Chapter review questions and answers 

• Boxes highlighting important concepts Key Words list 

• References

Anderson’s Atlas of Hematology 

Shauna C. Anderson PhD 

Keila B. Poulsen MT(ASCP)SH, CLS(NCA) 


Features: 

•Well known authors that are known in the field 

•Follows the CLS Body of Knowledge (CLS curriculum 

authored by Shauna Anderson for MTs & MLTs 

•Format allows for bench-top access to the materials 

provided on CD-ROM 

•Side-by-side comparisons 

•Coverage of both normal and abnormal cells

Anderson’s Electronic Atlas of 

Hematology, Version 2.0 



2002 / 978-0-7817-2661-0 

Features: 

•Over 900 high-quality images 

•Side-by-side viewing for comparison of cells 

•On/off labeling function 

•Additional morphology evaluation questions, now 125 in 

total, complete with instant feedback and rationales

Electronic Atlas of Hematologic 

Disorders 



2003 / 978-0-7817-2645-0 

Features: 

•A diagnostic scheme provides an outline which will 

characterize the disorder 

•Each disorder is followed by various morphologic 

illustrations, giving the user the opportunity to use 

interpretive and evaluative skills. 

•Case studies for each disorder summarize the 

description and allow for better understanding 

•Concept applications are also included with case 

quizzes

Direct Smear Atlas 

Linda M. Marler MS, MT(ASCP)SM 

Jean A. Siders MS, MT(ASCP) 

Stephen D. Allen MD 


Features: 

•Full-color, spiral-bound manual of Gram-stained direct 

smears for medical technologist and laboratory technician 

students and practitioners, microbiologists, pathologists, 

infectious disease specialists, and anyone who interprets 

Gram-stained specimens 

•Over 250 clear photomicrographs taken from actual 

patient specimens 

•Brief legends accompany each image 

•Three introductory chapters cover Gram-stain procedures, 

quality control, evaluation, and more

A Color Atlas and Instruction Manual of 

Peripheral Blood Cell Morphology 

Barbara H. O'Connor MS, SH, (ASCP) 

1984 / 316 pp./ 978-0-683-06624-1 

Features: 

•Essential guide helps identify blood type cells, which are 

difficult to categorize, and explains the morphologic 

characteristics of peripheral blood cells in detail 

•Some of the book's features include: 

−Color photographs that depict each stage of cell 

maturation in the exact sequence of development 

−Comparative photographs of difficult-to-identify 

cells from different cell lines with adjacent diagrams 

and instructions in chart form 

−An explanation of the entire differential procedure, 

with mathematical guidelines

Graff’s Handbook of Urinalysis and Body 

Fluids, Second Edition 

Lillian Mundt 


•PowerPoint Slides 

•Image Bank 

•Test Generator 


•Additional Case Studies 

•Full-Text Online 

February 2010 / 400 pp./ 978-1-58255-875-2 

Features: 

•Practical handbook contains everything its user needs to know 

when performing routine urinalyses 

•Comprehensive in scope, the book discusses the formation of 

urine, its constituents and properties in both health and disease, 

the origin of these constituents, and the principles of urinalysis 

• NEW! Textbook tools such as chapter objectives, study questions, 

and a glossary frame each chapter and make the text more userfriendly 

for instructors and students. 

• NEW! Case studies help connect the content to real-life clinical 

situations. 

• NEW! Chapter objectives, study questions, glossary, case studies. 

• The Urinalysis images, which have been the main selling feature, 

have been retained, but there are more full-color images added 

to this edition.

Handbook of Diagnostic Tests, Third 

Edition 

Springhouse 


Features: 

•Two-part organization: 

−Part I: Alphabetical listing of more than 500 disorders with their 

key test results 

−Part II: 16 chapters of laboratory tests and diagnostic 

procedures grouped by type 

•Clear, standard, chronological format for test entries in Part II: 

−Description 

−Purpose 

−Patient preparation 

−Procedure steps and posttest care 

−Precautions 

−Normal findings/Reference values 

−Abnormal findings and the disorders they confirm or suggest 

−Interfering factors and their effects on the test 

•Clinical alert icon for important clinical points concerning test 

administration, special posttest considerations, and results requiring 

immediate action 

•Appendices include Normal laboratory values, Normal and 

abnormal serum drug levels, and Illustrated guide to patient selftesting 

•Thirty new diagnostic tests 

•Thorough updating of existing tests 

•Addition of SI units to all laboratory tests

A Concise Review of Clinical Laboratory 

Science, Second Edition 

Joel Hubbard PhD, MT(ASCP) 

Instructor and Student 

Resources: 

•Image Bank 

•Quiz Bank 

•Case Studies 

•Full-Text Online 

February 2009 / 432 pp./ 135 illustrations/ 978-0-7817-8202-9 

Features: 

•Tables summarize important facts for quick reference 

•Figures and illustrations help students understand how to 

perform procedures and analyze results. 

•Boxes highlight calculations, formulas, and other important 

information and examples. 

•Online menus at the end of each chapter point students to 

supplementary web-based materials. 

•A concise summary of the most important facts/concepts in 

each subject area is presented in an outline format and is 

followed by study questions representing all taxonomic levels. 

•New chapter on Molecular Pathology is included that focuses 

on molecular laboratory methods and an overview on the 

testing of genetic diseases. 

•An expanded chapter dealing with Laboratory Operations is 

included that addresses topics such as management and 

organizational theory, professionalism, quality assurance, 

laboratory regulations, and delivery of an educational unit. 

•A chapter with case study examples is provided at the end of 

the book for practice in applied knowledge. 

•A complete practice exam (comparable to national 

certification exams) is provided at the end of the book.

NCA Review for the Clinical Laboratory 

Sciences, Fourth Edition 

Susan J. Beck PhD, CLS (NCA) 

May 2002 / 320 pp./ 25 illustrations/ 978-0-7817-3190-4 

Features: 

•Includes chapter review questions and practice tests— 

complete with answers and explanations— for both CLT 

and CLS 

•Written by practicing clinical laboratory scientists who are 

experts in their disciplines and are familiar with NCA Exam 

expectations 

•Provides an overall assessment of performance in all major 

areas of the clinical laboratory sciences 

•Explains the examination content, format and scoring 

method 

•Reviews test taking strategies 

•Includes charts, graphs, and current references for further 

study 

•Questions and answers reflecting the most recent NCA 

exams, NCA job analyses, and current entry level practice 

•Accompanying CD-ROM with an additional 500 questions, 

allows users to generate CLT and CLS practice exams

Interpretation of Diagnostic Tests, Eight 

Edition 

Jacques Wallach, MD 


Features: 

•Quick, clear answers to What tests do I order, and what do 

the results mean? 

•Summarizes available tests for most diseases, explains what 

results mean, and discusses differential diagnoses 

•Arranged by organ system 

•Readers can search for information in the way that best 

suits their needs—by index, table of contents, test results, or 

specific disease 

•Includes extensive tables of normal and panic values, 

tables comparing test results in similar diseases, and an 

appendix of conversion factors between conventional and 

SI units 

•Eighth Edition highlights include: 

−Additional tests based on molecular biology 

−New data on the use of genetic tests 

−Many new diagnostic laboratory tests in chemistry 

−Imaging tests included where they play a key role in 

diagnosis 

−Expanded section on chemical and microbiological 

terrorism

A Manual of Laboratory and Diagnostic 

Tests, Eighth Edition 

Frances Fischbach, RN, BSN, MSN 

Marshall B. Dunning, III, BS, MS, PhD 

2008/ 1344 pp./ 22 illus./ 978-0-7817-7194-8 

Features: 

• Full-color design now more enhanced, with a better 

design to showcase 

• Covers a broad range of laboratory and diagnostic 

tests and studies that are delivered to varied patient 

populations in varied settings 

• Chapters organized by type of study, then into 

subgroups by type of test so that the student does 

not need to know the exact name of the test 

• Each test organized by specific heads, ensuring 

consistency and thoroughness of coverage 

• Headings are organized by Test Name, Normal 

Values, Background, Explanation of Test, Procedure, 

Clinical Implications, Interfering Factors, Patient 

Preparation, and Patient Aftercare 

• Clinical Alerts highlight critical safety information 

• Notes within the text provide helpful tips 

• Both conventional and SI units included 

• Addition of new lab tests

The Nature of Disease: Pathology for the 

Health Professions 

Thomas H. McConnell MD, FCAP 


•LiveAdvise 

•Test generator 

•PowerPoint slides 

•Lecture notes 

•Answers to in-text exercises 

•Image bank 

•Lesson Plan Guide 


•247-question interactive quiz bank 

•Animations 

−Acute Inflammation 

−Wound Healing 

−Neuromuscular Transmission 

2006/ 739 pp./ 551 illus./978-0-7817-8203-6 

Features: 

•Back to Basics provide an overview of normal anatomy and 

physiology 

•Major Determinants of Disease lists offer overview of key 

determinants of development of disease 

•Case studies center on the details of a real patient's illness 

•The Road Not Taken scenarios imagine how the course of 

disease might have been different, with a better outcome, if 

certain factors were altered 

•Test questions reinforce principles and hone skills 

•Opening quotes introduce each chapter with entertainment 

•Chapter overviews 

•Chapter outlines 

•Learning objectives and answers 

•Key terms and concepts 

•Feature boxes: 

−Key Points 

−The Clinical Side 

−Lab Tools 

−Basics in Brief 

−History of Medicine

Pathophysiology: A Clinical Approach 

Second Edition 

Carie A. Braun; Cindy M. Anderson 

Textbook: January 2011/ 608pps/ 370 illus/ 978-1-60547-304-8 

Study Guide: February 2011/ 176pps/ 21 illus/ 978-1-60831-187-3 


•Test generator 

•Image bank 

•PowerPoint slides 

•Answers to exercises in the text 

•Additional case studies 

Pathophysiology animations 

•Additional learning activities with 

answers 

•Lesson plans 


•Pathophysiology animations 

•Quiz bank 

•Interactive case studies 

•For sale companion study guide 

Features: 

• NEW! Fully revised chapters are now broken into modules, breaking 

complex information into smaller pieces and providing a building-block 

approach to the material. 

• NEW! Each chapter closes with Clinical Models, which apply the 

conceptual understanding of altered human function to specific 

conditions, and demonstrating the practical clinical application of the 

knowledge gained throughout the chapter. 

• Conceptual approach and organization facilitate application and 

retention of key information. 

Sophisticated full-color art program engages students and includes 

detailed illustrations of the human body in health and disease. 

• An application exercise in the last chapter requires students to apply the 

complex pathophysiologic concepts that they have learned to diabetes 

mellitus, emphasizing the practical nature of the material through 

application. 

• From The Lab: provides additional content on relevant laboratory and 

diagnostic information, including unique aspects of the lab test and lab 

results for students to consider. 

• Research: highlights new findings and demonstrates how research can be 

incorporated into clinical practice. 

Recommended Review: briefly reviews related concepts covered earlier in 

the text or from prior anatomy and physiology coursework.

100 Case Studies in Pathophysiology 

Harold J. Bruyere, Jr., PhD 

October 2008/ 480pp./ 978-0-7817-6145-1 


• Answers to the questions 

found in the Disease Summary 

and Patient Case sections 

• Image bank containing 

figures and tables 

Features: 

• Organ systems approach to categorize human diseases 

and other health conditions 

• Patient Cases incorporate new medical terms and 

abbreviations 

• Case studies are divided into a Disease Summary of a 

specific health condition and a relevant Patient case 

• Disease Summaries, on the CD-ROM, assess the student’s 

understanding or require the student to conduct more 

extensive research of the medical literature 

• Patient Cases, in the printed workbook, present detailed 

information that stimulates real-life patients 

• Critical thinking and problem solving questions 


• Over 150 color photographs 

and illustrations online & on CD- 

ROM 

• Disease Summary for each 

case study online & on CD-ROM

Handbook of Pathophysiology, 

Fourth Edition 

Elizabeth J. Corwin PhD, MSN, FNP 

October 2010 / 736 pp./ 136 illustrations/ 978-1-60547-725-1 

Features: 

•Easy reference in the classroom or clinical environment 

•Presents a summary of physiology concepts for each 

body system, followed by an overview of important 

pathophysiology concepts related to 'alterations' in that 

body system 

•These pathophysiology concepts provide the necessary 

foundation for understanding the disease or injury states 

that are presented next in the chapter 

•Includes new illustrations, completely updated 

references, and new and updated content on genetics, 

neuroendocrinology, immunology, hemodynamic 

monitoring, cardiovascular compensatory mechanisms of 

shock, and more

Stedman’s Medical Dictionary for the 

Health Professions and Nursing, 

Seventh Edition 

Stedman’s 

2011/ 2512 pp./ 1000 illus./ 978-1-60831-692-2 

Ancillary Assets: 

• More than 40,000 

pronunciations online 

• 5,600 illustrations 

available online 

Features: 

• Over 56,000 terms 

• Nearly 65 valuable appendices 

• 1,000 illustrations 

• Anatomical insert by Anatomical Chart Company 

• Written pronunciations for every term 

• British alternative spellings 

• Precision-cut thumb tabs 

• A to Z organization for easier look up 

• Over 70 leading consultants from the fastest growing 

nursing and health professions contributed to the 

enhancements of this latest edition 

• FREE One year subscription to Stedman’s Online 

• FREE version of Stedman’s PLUS Medical/Pharmaceutical 

Spellchecker ($99 value)

LWW’s Student Success for Health 

Professions Made Incredibly Easy, 

Second Edtiion 

Lippincott Williams & Wilkins 

February 2011/ 326 pp./ 173 illustrations/ 978-1-60913-784-7 


•Test Bank 

•Syllabi for 8-week, 10-week, and 

16-week courses 

•PowerPoint presentations 

•Strategies for effective teaching 

•Chapter-specific teaching tips 

•WebCT/BB/Angel course 

cartridges 


•Learning styles assessment 

•Self-Paced Online Course 

•“Playing for Real” narratives 

•Printable planner pages 

•Sample cover letters and 

resumes 

•Career resource links 

Features: 

• Revised and updated with a more user-friendly organization 

and design, but retains the health professions focus, the 

concise and approachable narrative, and the fun features 

and art. 

• The first and only student success text designed specifically 

for health professions students and programs! 

•Self-Paced Online Course with activities and a final exam 

• Winning Strategy Lists set forth the objectives for the chapter 

• Playing for Real Scenarios: show students how content is 

applied to real-life situations in the classroom and in clinical 

practice 

• Tips from the Pros offer expert advice and proven strategies 

for overcoming study and test-taking problems 

• The Finish Line Summaries highlight the key concepts and 

skills that students need to master 

• Keeping Score Questions and Activities challenge students 

to consider how they will apply the content

Communication Skills for the Health 

Professional 

Laurie Kelly McCorry, PhD 

Jeff Mason 

February 2011/ 256 pp./ 50 illus./ 978-1-58255-814-1 

Features: 

• Presents the fundamentals of communication skills geared 

specifically for students in the allied health professions 

• Includes a clear, concise presentation of the principles of 

communication theory as well as verbal and nonverbal 

communication 

• Instructs the health care professional on communicating with 

patients whose ability may be impacted by anxiety, cultural 

differences, language differences and other situations. 

• Organized into three main sections outlining basic communication 

principles and their uses in clinical and administrative settings 

• Chapters on cultural sensitivity, adapting communication to adjust 

to a patient’s ability to understand, and dealing with other roadblocks 

provide students with techniques to handle many situations that they 

will encounter as a healthcare professional. 

• Role Play boxes interspersed throughout the chapters teach students 

how to work through various scenarios that they may encounter in 

practice. 

• Clinical applications, included in each chapter, offer more complex 

scenarios to aid the students in developing the critical thinking skills 

they will need to apply in practice.

Phlebotomy Bookshelf - Lippincott Williams & Wilkins

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