0800 02 22 20† - Npower

npm3699_Grants_6pp(9.06) 17/10/06 16:19 Page 1
Local authority grants
Local authorities may be able to provide grants for home repairs or improvements,
including energy efficiency improvements, depending on your income. You need to
contact your local authority directly for the latest details of the grants including ‘House
Renovation Grants’ and ‘Minor Works Assistance’.
Disabled facilities grant
Local authorities can use the grant to provide certain facilities for disabled people, for
example improving or fitting a heating system. You can claim this
grant if you own your own home or if you are
a renting from a private landlord.
To find out more about saving energy in your home, please call our
FREE Energy Efficiency Helpline on
0800 02 22 20 †
Lines are open Monday to Friday 8am - 6pm, Saturday 9am - 12pm.
or visit www.npower.com
Saving energy with
npower
Grants information
This has been printed on environmentally friendly paper.
† Calls may be monitored and recorded for training and security purposes.
npower is a registered trade mark and the trading name of Npower Limited (registered in England and Wales No.
3653277), Npower Gas Limited (registered in England and Wales No. 2999919) and associated companies. Registered
office: Windmill Hill Business Park, Whitehill Way, Swindon SN5 6PB.
npm3699/10.06.

npm3699_Grants_6pp(9.06) 17/10/06 16:20 Page 4
npower energy saving schemes
We may be able to help save you money, energy and the environment with a range of
free or discounted energy efficiency measures and lots of useful advice! If you're a
home owner, call our Energy Efficiency Helpline on 0800 02 22 20 † and see if we can
help you with:
• insulating your walls
• insulating your loft
• improving your heating system
You may be entitled to free cavity wall and loft insulation if you're in receipt of an
income related benefit. If you're not sure whether you're entitled to benefits and
therefore free insulation, we can check your benefit entitlement for you. Just call the
telephone number above to make sure you're not missing out.
Grants information – England
Warm Front
The Warm Front scheme in England is a government-funded program concentrating on
households most at risk of ill health because they live in cold homes. If you’ve got your
own home, or you’re renting a place, and you need help paying for heating and
insulation improvements then you, your partner or civil partner may be able to get
money from the government's Warm Front grants scheme. You just need to contact
them and let them know if you're receiving income or disability-related benefits. Warm
Front Plus, which is for the over 60’s who are on income-based benefits, can also offer
gas or electric heating systems as well as help with insulation.
How much is the Warm Front grant?
Up to £2,700 or up to £4,000 if your home needs oil central heating.
How can you get help?
You can find out if you qualify for a Warm Front grant over the phone.
Call the Eaga Partnership on 0800 316 6011 † or textphone
0800 072 0156 † to find out more about the scheme.
Grants information - Scotland
Warm Deal
Warm Deal is the scheme from the Scottish Executive – the government in Scotland. It
can provide a grant of up to £500 to make your home more energy efficient and keep
you warmer during the cold winter months. Eaga Ltd run the scheme on behalf of the
Scottish Executive.
How can you get help?
You can find out if you qualify for a Warm Deal grant over the phone. You can then
arrange for experienced and qualified staff registered by Eaga Ltd to do the work on
your behalf – we’ll tell you who these people are.
Telephone: 0800 072 0150 †
Textphone number: 0800 072 0156 †
Or you can write to: Eaga Limited, Freepost SCO 4421, Edinburgh, EH6 OBR
The Scottish Executive Central Heating Programme
This scheme can provide help if your home doesn’t have central heating or your system
is beyond economical repair. The grant doesn’t depend on your income. To be eligible
you or your spouse must be aged 60 or over, own your own home or be renting from a
private landlord. For more information contact:
The Scottish Executive Central Heating Programme, PO Box 23408,
Edinburgh, EH6 6XY
Grant information - Wales
The Home Energy Efficiency Scheme (HEES) – Wales
The National Assembly for Wales funds HEES Wales and HEES Wales Plus, which both
provide grants of up to £2,700 for insulation and heating measures similar to the
scheme operating in England.
HEES Wales
HEES Wales is aimed at families who receive certain benefits.
HEES Wales Plus
HEES Wales Plus is aimed at one-parent families with children
younger than 16, or people over 60. It also helps people
receiving income-based benefits or Pension Credit, plus those
who are disabled or chronically sick receiving incomerelated
benefits with a disability premium.
Households over 60 but not
receiving benefits
If you don’t meet any of the criteria above, you may still be
entitled to a grant. A check will be done to see if you're eligible for
benefits and therefore eligible for a grant. Please call HEES Wales for
more information.
You can call HEES Wales on 0800 316 2815 †
Lines are open Mon-Fri 8.30am to 5.30pm.