My HealtheVet

nursing.umn.edu

My HealtheVet

My HealtheVet

Engaging Consumers Across the Nation

March 2012


• Registrants:

1,710,777

Nov 10, 2004 - Apr

30, 2012

• ~8.3 million total

enrolleees 2010

VETERANS HEALTH ADMINISTRATION 2


The Changing ‘Point-of-Care’

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Why Personal Health Records?

Personal Health Records

• More comprehensive records

• Access to trusted health education

• Patient engagement / Self management

•Wellness Reminders

• Secure Messaging

• Patient and provider partnerships

VETERANS HEALTH ADMINISTRATION

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My HealtheVet Vision

Knowledgeable patients are better able to

make informed health care choices,

stay healthy, and seek services

when they need them.

Inform

Engage

Activate

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EHR/PHR: Complementary Tools

VA Electronic

Health Record

(EHR)

My HealtheVet

Personal Health

Record (PHR)

• Authoritative medical record

• Computerized Patient Record System

(CPRS), Veterans Health Information

Systems and Technology Architecture

(VistA), Bar Code Medication

Administration (BCMA), VistA Imaging

• CPRS Button indicator for authenticated

My HealtheVet user accounts

VETERANS HEALTH ADMINISTRATION

• PHR for Veterans

• Veteran “owns” information

• Self-entered information

• Incremental addition of data extracts

copied from the EHR for

authenticated VA patients

• Prescription Refills, Secure Messaging,

VA Blue Button: Download My Data

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Statistics

www.myhealth.va.gov

3-Tier Access Model:

• Visitors

• Registrants

• In-Person Authenticated (IPA)

through February 2012

• More than 64 million visits

• More than 576,000 users have

an authenticated account (IPA)

• Over 27.5 million VA Rx refills

since August 2005

VETERANS HEALTH ADMINISTRATION

• More than 203,000 VA patients

opted-in for Secure Messaging

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My HealtheVet Pharmacy

Over 27.5 million VA prescription

refill requests since launched in

August 2005

Encouraging VA patients to play

an active role in the medication

reconciliation process

VETERANS HEALTH ADMINISTRATION 8


My HealtheVet Research Health

• Healthy Living Centers

• Disease and Condition

Centers

• Medical Libraries –National

Patient Education Library

• Service Related Conditions

In the Spotlight:

Monthly feature articles on

topics of interest to Veterans,

families, and caregivers

VETERANS HEALTH ADMINISTRATION 9


My HealtheVet Personal Information

• Health Information Card

(printable, wallet-size)

VETERANS HEALTH ADMINISTRATION 10


My HealtheVet Wellness Reminders*

• Hypertension

• Influenza &

• Pneumococcal vaccine

• Colorectal cancer screening

• Lipid measurement

• Body mass index (BMI) > 25.0

• Diabetic foot exam/ A1C/retinal

exam

• Mammography screening

• Cervical cancer screen

VETERANS HEALTH ADMINISTRATION 11


FY2011 Year in Review: Major Releases

Major Releases

Capabilities Enhancement Project

• VA Electronic Health Record Extracts:

VA Appointments

VA Allergies and Adverse Reactions

VA Chemistry/Hematology Lab Results

• Blue Button Enhancements:

Ability to customize by date range

and/or data class

Ability to download as text, enhanced

PDF or blue button file formats

VETERANS HEALTH ADMINISTRATION

SECURE MESSAGING

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My HealtheVet Benefits

Access to Information:

Access to relevant trusted patient

health education tools and

resources increases patient level of

engagement and fosters informed

decision making.

“I feel more in control and

aware of my choices.”

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My HealtheVet Benefits

Access to Benefits:

Access to care in multiple settings

improves Veterans’ timely access

to services, enhancing utilization

management.

VETERANS HEALTH ADMINISTRATION

“This is a great thing for us,

I love being able to refill

prescriptions.”

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My HealtheVet Benefits

Increased Satisfaction:

Enhanced satisfaction as a result

of improvements in:

• convenience

• communication

• care coordination

• patient safety

• patient-provider relationships

VETERANS HEALTH ADMINISTRATION

“It’s been great,

I wish I had it years ago.”

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My HealtheVet Benefits

Integrated Care Coordination:

Personal health record usage

complements traditional care

settings. Universal secure access

to patient health information is

critical to integrated care

coordination among multiple

providers.

“This has greatly

improved my

health care.”

VETERANS HEALTH ADMINISTRATION

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