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need for less or simplified paperwork throughout the Plan due to time constraints, and several commented on a desire for monetary rewards based on performance. Respondents also indicated that supervisors need more training in the program and need to be held accountable for implementing the program. Further details of the data can found within Institute for Communication Improvement’s written report, which details the methods of research, results and analysis, and a crosssurvey comparison. 2
Contents Executive Summary…………………………………………………………………… 1 Table of Contents……………………………………………………………………… 3 Acknowledgements……………………………………………………………………. 4 Methods………………………………………………………………………………... 5 Classified Staff Survey Results…………………………………………………………8 Supervisor Survey Results..…………………………………………………………… 59 Information Technology Staff Survey Results………………………………………… 99 Cross-Survey Data Comparison..…………………………………………………….…152 Appendices…………………………………………………………………………….. 156 A: Surveys………………………………………………………………………156 B: Classified Staff Open-Ended Data Responses……………………………… 157 C: Supervisor Open-Ended Data Responses…………………………………… 176 D: Information Technology Open-Ended Data Responses……………………..183 E: Additional letters from Respondents……………………………...………… 188 3
Page 1: Executive Summary In the fall of 20
Page 5 and 6: Methods The Institute for Communica
Page 7 and 8: Survey Sent Gross Returned Gross Re
Page 9 and 10: Performance Planning Question 2: Ho
Page 11 and 12: Performance Planning Question 4: Wa
Page 17 and 18: Performance Planning Question 10: D
Page 19 and 20: Performance Planning Question 12: H
Page 21 and 22: Performance Planning Question 14: T
Page 23 and 24: work,” and “More confusion.”
Page 25 and 26: Performance Planning Question 16: W
Page 27 and 28: espondents include, “Cancel it al
Page 29 and 30: Ongoing Coaching and Feedback Quest
Page 35 and 36: nearly 7% of the responses to this
Page 37 and 38: Miscellaneous This category account
Page 39 and 40: Effectiveness Approximately 7% of t
Page 41 and 42: general need for more training, and
Page 43 and 44: Communication The Communication cat
Page 45 and 46: Benefits and Areas for Improvement
Page 47 and 48: The respondents stated issues such
Page 49 and 50: Benefits and Areas for Improvement
Page 51 and 52: Miscellaneous Approximately 10% of
Page 53 and 54:
Demographics Question 31: What is y
Page 55 and 56:
Demographics Question 33: At which
Page 57 and 58:
Demographics Question 35: Using the
Page 59 and 60:
Performance Planning Question 1: Di
Page 61 and 62:
“forgot.” Another response was,
Page 63 and 64:
Performance Planning Question 3: In
Page 65 and 66:
Performance Planning Question 5: Ho
Page 67 and 68:
Performance Planning Question 7: On
Page 69 and 70:
Coaching and Feedback Question 9: T
Page 71 and 72:
Midyear Review - IT Supervisors Onl
Page 73 and 74:
Midyear Review - IT Supervisors Onl
Page 75 and 76:
Yearend Review - IT Supervisors Onl
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
The Performance Management Process
Page 85 and 86:
Benefits and Areas for Improvement
Page 87 and 88:
Restructure Program Eight of the 36
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Demographics Question 26: Which bes
Page 95 and 96:
Demographics Question 28: Whom do y
Page 97 and 98:
Page 99 and 100:
Performance Planning Question 1: Di
Page 101 and 102:
Performance Planning Question 3: Th
Page 103 and 104:
Performance Planning Question 5: To
Page 105 and 106:
Performance Planning Question 7: Ho
Page 107 and 108:
Performance Planning Question 9: To
Page 109 and 110:
Performance Planning Question 11: D
Page 111 and 112:
Performance Planning Question 13: H
Page 113 and 114:
Performance Planning Question 15: W
Page 115 and 116:
Performance Planning Question 16: W
Page 117 and 118:
Ongoing Coaching and Feedback Quest
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Midyear Review Question 26: Did you
Page 129 and 130:
Midyear Review Question 28: How sat
Page 131 and 132:
Yearend Review Question 30: Did you
Page 133 and 134:
Yearend Review Question 32: Did you
Page 135 and 136:
Training Question 34: Do you have a
Page 137 and 138:
Benfits and Areas for Improvement Q
Page 139 and 140:
Miscellaneous Approximately 9% of r
Page 141 and 142:
Benfits and Areas for Improvement Q
Page 143 and 144:
Pay The final category, Pay, accoun
Page 145 and 146:
Supervisor Changes About 23% of res
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Use of the Supervisor Feedback Form
Page 155 and 156:
who responded to this question said
Page 157 and 158:
Appendix B Responses to Classified
Page 159 and 160:
• Didn’t seem to create any Que
Page 161 and 162:
• This will still not help with d
Page 163 and 164:
• None • This stage is not appl
Page 165 and 166:
• None • Better rapport o my su
Page 167 and 168:
• All of the above • MBA • I
Page 169 and 170:
• Inproved communication with you
Page 171 and 172:
• Basically setting the goals hig
Page 173 and 174:
oles they are in. Some people are e
Page 175 and 176:
• Time • Supervisor support/inv
Page 177 and 178:
• Process initiated but not compl
Page 179 and 180:
• I went through the training and
Page 181 and 182:
• Reduce paperwork involved. Prov
Page 183 and 184:
Appendix D Responses to Information
Page 185 and 186:
• Keeping current with software &
Page 187 and 188:
Question 38:What else do you need i
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