Customer Information leaflet - Disability and Carers Service - Gov.uk

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Customer Information Introduction The Disability and Carers Service is part of the Department for Work and Pensions . It is here to give financial help to disabled people and carers . The Disability and Carers Service deals with claims for: • Disability Living Allowance, • Attendance Allowance, • Carer’s Allowance, • Vaccine Damage Payments . The Disability and Carers Service also runs the Benefit Enquiry Line . This leaflet tells you about: • what you can expect from us, • what we expect of you, • what you can do if things go wrong or you are not happy with our service . 2 Disability and Carers Service
What we aim to do We aim to: • get things right first time, • do our job well, • be polite, • treat you fairly, • treat you with respect, Customer Information • take account of anything that makes it hard for you to contact us, • tell you what is happening, • make it easy for you to contact us, • listen to what you tell us and try to make things better if we can . Disability and Carers Service 3
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Customer Information leaflet - Disability and Carers Service - Gov.uk

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