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Successful transport decision-making - Osmose

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Vol 2 - Table of Contents Next Project<br />

T1:<br />

FS1: Developing a work plan<br />

Preparing<br />

for project FS2: Developing an organisational structure<br />

Management FS3: Management of information<br />

FS4: Quality management<br />

T2:<br />

Establishing<br />

the project<br />

management<br />

team<br />

T3: Managing<br />

resources<br />

(A) Scoping<br />

(B) Establish Core Team<br />

FS5: Project manager<br />

FS6: Project team<br />

FS7: External consultant<br />

FS8: Project champion<br />

FS9: Time<br />

FS10: Skills<br />

FS11: Costs<br />

(C) Detailed preparation<br />

T7:<br />

Managing<br />

Stakeholder<br />

involvement<br />

T8:<br />

Managing<br />

contentious<br />

issues<br />

T9:<br />

Overcoming<br />

barriers<br />

T10: Project<br />

monitoring<br />

(D) Running the project<br />

FS22: Elected officials<br />

FS23: The media<br />

FS24: Special interest groups<br />

FS25: Opponents<br />

FS26: Expert advisors<br />

FS27: Identifying issues for<br />

engagement<br />

FS28: Managing outputs<br />

FS29: Third party mediation & negotiation<br />

FS30: Institutional / Legal / Financial<br />

(contextual factors)<br />

FS31: Management (process barriers)<br />

FS32: Communication (process barriers)<br />

FS33: Measuring indicators<br />

FS34: Tracking progress<br />

FS35: Data collection and data storage<br />

Management<br />

Fact<br />

Sheets<br />

T4:<br />

Engagement<br />

strategy<br />

T5: Media<br />

strategy<br />

FS12: Preparing an engagement strategy<br />

FS13: Identifying stakeholders<br />

FS14: Managing the engagement process<br />

FS15: Feature article<br />

FS16: Press releases and news conferences<br />

FS17: Press pack<br />

T11:<br />

Outcome<br />

monitoring &<br />

evaluation<br />

FS36: Measuring outcome indicators<br />

FS37: Post-implementation evaluation<br />

T6:<br />

Marketing<br />

strategy<br />

FS18: Institutional marketing<br />

FS19: Information and image campaigns<br />

FS20: Awareness campaigns<br />

FS21: Individualised marketing<br />

Each fact sheet describes a technique<br />

associated with a tool.<br />

5

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