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Military Cross Award for Naval Medical Assistant Kate Nesbitt

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NEWS FROM AROUND THE TRUST<br />

Learning Disabilities Patients<br />

Recent reports by Mencap in 2007, ‘Death by Indifference’<br />

and the report by the Parliamentary and Health Service<br />

Ombudsman report in March 2009, ‘Six lives: the provision<br />

of public services to people with earning disabilities’ has<br />

led to an increased awareness across the Trust about the<br />

care that we deliver to this group of vulnerable patients.<br />

Kevin Marsh, Deputy Director of Nursing, has been leading<br />

a multi-disciplinary group looking at the policy <strong>for</strong> patients<br />

within the Trust with learning disabilities. This group has<br />

included teams from the community, care providers and carers.<br />

The policy is now complete and has been cascaded to all<br />

departments ensuring that these patients are highlighted to<br />

Kevin on their admission, allowing appropriate support to be<br />

given to the patient, their carers and the clinical teams caring<br />

<strong>for</strong> them. This has led to an improved patient experience <strong>for</strong><br />

this group of vulnerable adults.<br />

The exciting news is that as a result of this group being <strong>for</strong>med,<br />

funding has been received <strong>for</strong> a learning disability nurse<br />

specialist to be based in the Trust to focus on this vulnerable<br />

group of<br />

patients and<br />

the care they<br />

need both in<br />

hospital and<br />

the community.<br />

This post<br />

has been<br />

successfully<br />

filled and<br />

<strong>Kate</strong> Ban<strong>for</strong>th<br />

started in post<br />

on November<br />

9th, joined by<br />

Lesley Smith<br />

who has been transferred from NHS Plymouth. Please contact<br />

Kevin Marsh or Linda Field (pictured) <strong>for</strong> further in<strong>for</strong>mation if<br />

you are interested in finding out more.<br />

An event to officially launch this new service has been planned<br />

<strong>for</strong> December 2nd – so please put this in your diaries.<br />

Devon Child Health moves into the 21st Century<br />

Plymouth’s Child Health In<strong>for</strong>mation Department, based at<br />

the Central Records Library, Bush Park, provides one of<br />

the most fundamental and well appreciated NHS services.<br />

They are one of four such departments that work closely<br />

together across Devon.<br />

This is a busy department. Since 1979 they have managed the<br />

recording of all planned health contact, from birth to aged 19,<br />

including the recording, scheduling and progress monitoring of<br />

vaccinations and immunisations <strong>for</strong> nearly two million children<br />

across all the GP practices and schools in Plymouth and South<br />

West Devon. This service will have impacted on nearly every<br />

family in the area.<br />

About a year ago, all four of the departments were faced with<br />

the prospect of their current computer systems being unable<br />

to function. The ‘Swift’ System, purchased in 1980, used black<br />

and white screens and didn’t even work with a mouse! In<br />

response to this, PCTs in Devon were brought together to fund<br />

a much needed and anticipated upgrade of the database and<br />

system. This innovative approach combines data from across<br />

Devon’s four separate child health in<strong>for</strong>mation departments into<br />

a single database <strong>for</strong> the first time, giving improved public health<br />

monitoring and planning <strong>for</strong> the whole county.<br />

Make no mistake, this first stage was no small project to<br />

plan, and work now continues to ensure the safe transfer,<br />

co-ordination and implementation across four acute trusts whilst<br />

all departments remain open throughout.<br />

Andy Vickers, the Devon Programme Manager, said: “As with<br />

Apollo 13, failure here wasn’t an option and everyone who has<br />

been involved in the Plymouth upgrade is to be congratulated<br />

<strong>for</strong> their commitment and hard work.”<br />

Catherine Murphy, Project Manager, has had her work cut out<br />

to plan and co ordinate the smooth switchover of the multiple<br />

sites. In mid September, Plymouth was the first site to go live<br />

and suppliers and users alike have written to thank the local<br />

team <strong>for</strong> their ef<strong>for</strong>ts in ensuring the upgrade (which took place<br />

across one weekend) went as smoothly as it did. This is an NHS<br />

IT project that is currently on budget and on time.<br />

4<br />

Work is already underway in the remaining three areas. Torbay will<br />

be the next to implement the new system in mid November, Exeter<br />

in January 2010 and last, but not least, Barnstaple will go live at the<br />

end of March. The Plymouth team will support their colleagues on<br />

the other sites, as they become “live” on the new system.<br />

Now that all the stress and tension of the switchover is over,<br />

Katharine Jacobs, Manager of the Plymouth service said: “This<br />

long awaited replacement system has been implemented with<br />

the minimum of fuss. This is due to the huge amount of planning<br />

and work carried out by the project implementation team, the<br />

staff here at Plymouth and the software suppliers, McKesson”.<br />

The Child Health team now have the chance to continue to provide<br />

their essential service and to use some of that new technology to<br />

develop services to benefit GP Practices, Public Health and the<br />

wider health community well into the coming decade.<br />

Autumn 2009 Cascade

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