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The Future of MVNOs - Prepaid MVNO

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Understanding the<br />

global picture<br />

A new phase <strong>of</strong> <strong>MVNO</strong> expansion is beginning<br />

<strong>MVNO</strong> markets have gone through various stages<br />

<strong>of</strong> development in recent years. Since the first<br />

introduction <strong>of</strong> <strong><strong>MVNO</strong>s</strong> in the 1990s and the second<br />

wave <strong>of</strong> proliferation in the mid-2000s, the number <strong>of</strong><br />

players has increased and contracted in cycles. <strong>The</strong><br />

attitude <strong>of</strong> mobile operators has gone through some<br />

radical changes: Initially, the mobile operators fought<br />

against <strong>MVNO</strong> legislation and the <strong><strong>MVNO</strong>s</strong> themselves;<br />

then they accepted the existence <strong>of</strong> <strong>MVNO</strong> players; and<br />

then they started eagerly seeking new <strong>MVNO</strong> partners<br />

and developing aggressive wholesale strategies.<br />

Informa believes that a rejuvenated phase <strong>of</strong> expansion<br />

is beginning. In markets where <strong><strong>MVNO</strong>s</strong> have traditionally<br />

played a role, typically Europe, Asia Pacific and<br />

North America, <strong>MVNO</strong> players are consolidating and<br />

internationalizing but, despite this, they are continuing<br />

to grow in many segments.<br />

<strong>The</strong>re are still many market segments untapped by the<br />

mobile network operators that are being addressed by<br />

<strong><strong>MVNO</strong>s</strong> – these include the ethnic markets, data-only<br />

connectivity, and community-led and retailer-owned<br />

<strong><strong>MVNO</strong>s</strong> – and there is also a strong push from mobile<br />

operators wanting to increase their share <strong>of</strong> mobile<br />

wholesale revenues. Informa believes that virtually every<br />

mobile market has the potential to benefit from <strong><strong>MVNO</strong>s</strong>,<br />

and every mobile operator can derive an advantage from<br />

<strong><strong>MVNO</strong>s</strong>.<br />

<strong>The</strong> global <strong>MVNO</strong> market will reach 186 million<br />

subscriptions by the end <strong>of</strong> 2015. Although North<br />

Fig. 1: Global, number <strong>of</strong> <strong>MVNO</strong> launches, by region,<br />

1991-2010<br />

Western Europe<br />

46%<br />

Source: Informa Telecoms & Media<br />

Asia Pacific<br />

12%<br />

Eastern Europe<br />

14%<br />

Africa<br />

2%<br />

Middle East<br />

2%<br />

North America<br />

21%<br />

Latin America<br />

3%<br />

America and Western Europe will still account for the<br />

vast majority (see fig. 1), new markets are developing<br />

– Latin America, Africa, Middle East and Asia are all<br />

experiencing great <strong>MVNO</strong> interest.<br />

When their <strong>of</strong>fering is appropriately designed, <strong><strong>MVNO</strong>s</strong><br />

can be a win-win-win market: host operators can reach<br />

additional – actual or potential – customers in a way that is<br />

more efficient compared with what their own retail networks<br />

can do; wholesale partners can enrich their existing<br />

nontelecoms services with mobile connectivity, or extend<br />

their brands into the telecoms sector; and customers can<br />

benefit from a more accurately-segmented <strong>of</strong>fering.<br />

However, the reality is that, in the vast majority <strong>of</strong> mobile<br />

markets, <strong><strong>MVNO</strong>s</strong> do not exist at all, while in some markets,<br />

<strong>MVNO</strong> activity is still in an embryonic phase. In developed<br />

<strong>MVNO</strong> markets, the <strong><strong>MVNO</strong>s</strong> can account for approximately<br />

15-20% <strong>of</strong> the customer base, a level that is generally<br />

considered physiologically sustainable.<br />

<strong>The</strong> outlook for <strong><strong>MVNO</strong>s</strong><br />

in Latin America<br />

<strong>The</strong> market is still embryonic, but there is<br />

significant potential for growth<br />

Typically, Latin American <strong><strong>MVNO</strong>s</strong> have been the domain <strong>of</strong><br />

existing telecoms companies keen to <strong>of</strong>fer converged fixed/<br />

mobile bundles. <strong>The</strong> most notable examples include the<br />

ISP Maxcom and the cable player Megacable in Mexico,<br />

ISPs UNE and ETB in Colombia, and Telsur/GTD in Chile.<br />

<strong>The</strong> first nontelecoms <strong><strong>MVNO</strong>s</strong> appeared only in the<br />

second half <strong>of</strong> 2010. Initially, Colombian TV group<br />

RCN launched Uff, an <strong>MVNO</strong> <strong>of</strong>fering cheap longdistance<br />

calls to fixed and mobile numbers in the main<br />

countries where the Colombian expats live. <strong>The</strong>n, in<br />

mid-2011, the region saw the first retailer launch,<br />

when Costa Rican electronics and furniture retailers<br />

Grupo Monge and Casa Blanca introduced Fullmovil.<br />

<strong>The</strong> mobile network operators (MNOs) have finally started<br />

to look with interest at the wholesale model – and the<br />

initial figures are encouraging. For example, Uff in<br />

Colombia is already a sizable <strong>MVNO</strong>, with close to 250,000<br />

subscribers at the end <strong>of</strong> 2011 (see fig. 2).<br />

In Brazil, where formal <strong>MVNO</strong> regulation was passed<br />

in September 2010, the regulator Anatel granted <strong>MVNO</strong><br />

4<br />

© 2012 Informa UK Ltd. All rights reserved. www.informatandm.com

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