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From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

From Enterprise Content Management to<br />

Enterprise Information Management<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference<br />

Marrakech, February 12, 2009<br />

P R O J E C T<br />

C O N S U L T<br />

<strong>Unternehmensberatung</strong> <strong>Dr</strong>. Ulrich Kampffmeyer GmbH<br />

Edited <strong>handout</strong> version – animation dissolved<br />

Animated PPS version: www.<strong>PROJECT</strong>-<strong>CONSULT</strong>.net/files/20090212_ECM_to_EIM_Fujitsu_Marrakech_3_Kff_Show.pps<br />

AGENDA<br />

Welcome to the digital world:<br />

Content is King<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Enterprise Content Management:<br />

Pre-condition for effective information<br />

management<br />

The ‘C’ in ECM:<br />

Market drivers for enterprise content<br />

management<br />

The Future:<br />

From ECM to EIM<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 1


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

0100101010<br />

0111100011<br />

1010101011<br />

1010001110<br />

1000111010<br />

Welcome to the digital world<br />

Content is king!<br />

INFORMATION OVERFLOW<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

We suffer from information overflow,<br />

and must laboriously search out the<br />

valuable, important information.<br />

The systematic management of<br />

exponentially growing information<br />

volumes is ever more important.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 2


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE CONTENT “BIG BANG“<br />

GigaByte<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

ExaByte<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

TeraByte<br />

PetaByte<br />

2005<br />

52 Bln<br />

2004<br />

36 Bln<br />

2003<br />

24 Bln<br />

2002<br />

12 Bln<br />

2001<br />

6 Bln<br />

2000<br />

3 Bln<br />

Gigabytes<br />

40,000 BC<br />

3500 BC<br />

105<br />

1450<br />

1870<br />

1947<br />

1950<br />

Late 1960s<br />

1993<br />

Cave<br />

painting<br />

tools<br />

Writing<br />

Paper<br />

Printing<br />

Electricity,<br />

telephone<br />

Transistor<br />

Computer Internet<br />

The Web<br />

THE CONTENT “BIG BANG“<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Every year be produce three<br />

times the amount of information<br />

than the year before.<br />

2005<br />

52 Bln<br />

2004<br />

36 Bln<br />

2003<br />

24 Bln<br />

2002<br />

12 Bln<br />

2001<br />

6 Bln<br />

2000<br />

3 Bln<br />

Gigabytes<br />

40,000 BC<br />

3500 BC<br />

105<br />

1450<br />

1870<br />

1947<br />

1950<br />

Late 1960s<br />

1993<br />

Cave<br />

painting<br />

tools<br />

Writing<br />

Paper<br />

Printing<br />

Electricity,<br />

telephone<br />

Transistor<br />

Computer Internet<br />

The Web<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 3


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE CONTENT “BIG BANG“<br />

Unstructured information and data grow at different rates<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

Stored <strong>Dr</strong>. Ulrich information<br />

Kampffmeyer<br />

volume From ECM grows to EIM by 30% per<br />

Marrakech, 12.02.2009<br />

year<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Over 90% of all records<br />

are generated<br />

electronically<br />

Over 85% of all<br />

information used is in<br />

unstructured documents<br />

Over 600 billion emails<br />

are sent each year<br />

About 65% of all<br />

infomation consists of<br />

relevant records that must<br />

be retained<br />

95% of all records could<br />

be destroyed<br />

1800<br />

1600<br />

1400<br />

1200<br />

1000<br />

Storage 800<br />

Demand<br />

600<br />

Petabytes<br />

400<br />

200<br />

0<br />

78% average growth<br />

2001 2002 2003 2004 2005 2006<br />

Fixed, unstructured data<br />

Dynamic, structured data<br />

THE CONTENT “BIG BANG“<br />

Unstructured information and data grow at different rates<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

Stored <strong>Dr</strong>. Ulrich information<br />

Kampffmeyer<br />

volume From ECM grows to EIM by 30% per<br />

Marrakech, 12.02.2009<br />

year<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Over 90% of all records<br />

are generated<br />

electronically<br />

Over 85% of all<br />

information used is in<br />

unstructured documents<br />

Over 600 billion emails<br />

are sent each year<br />

About 65% of all<br />

infomation consists of<br />

relevant records that must<br />

be retained<br />

95% of all records could<br />

be destroyed<br />

1800<br />

1600<br />

1400<br />

Email, videos, audio,<br />

1200<br />

scanned 1000 documents,<br />

Storage 800<br />

Demand<br />

600<br />

Petabytes<br />

400<br />

78% average growth<br />

multi media objects<br />

and other unstructured<br />

information generates<br />

200<br />

0<br />

the majority 2001 2002of data. 2003 2004 2005 2006<br />

Fixed, unstructured data<br />

Dynamic, structured data<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 4


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE CONTENT “BIG BANG“<br />

Unstructured information and data grow at different rates<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

Stored <strong>Dr</strong>. Ulrich information<br />

Kampffmeyer<br />

volume From ECM grows to EIM by 30% per<br />

Marrakech, 12.02.2009<br />

year<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Over 90% of all records<br />

are generated<br />

electronically<br />

Over 85% of all<br />

information used is in<br />

unstructured documents<br />

Over 600 billion emails<br />

are sent each year<br />

About 65% of all<br />

infomation consists of<br />

relevant records that must<br />

be retained<br />

95% of all records could<br />

be destroyed<br />

1800<br />

1600<br />

1400<br />

Email, videos, audio,<br />

1200<br />

scanned 1000 documents,<br />

Storage 800<br />

Demand<br />

600<br />

Petabytes<br />

400<br />

78% average growth<br />

<strong>Dr</strong>owned by information,<br />

multi we are media searching objectsfor<br />

and knowledge. other unstructured<br />

information generates<br />

200<br />

0<br />

the majority 2001 2002of data 2003 2004 2005 2006<br />

Fixed, unstructured data<br />

Dynamic, structured data<br />

CHARACTERS, DATA, INFORMATION, KNOWLEDGE<br />

THE PYRAMID<br />

Examples<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Mechanisms of the<br />

currency market<br />

Conversion rate<br />

€ 1 = US$ 1.30<br />

1.30<br />

Knowledge<br />

Information<br />

Data<br />

Contexts<br />

Linkage<br />

Context<br />

Syntax<br />

1, 0, 3<br />

and .<br />

Characters<br />

Character set<br />

Relationships between the levels<br />

of the definition hierarchy<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 5


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CHARACTERS, DATA, INFORMATION, KNOWLEDGE<br />

IT IS ONLY INFORMATION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Records<br />

Documents<br />

Knowledge<br />

Information<br />

Media Assets<br />

Content<br />

Data<br />

Characters<br />

CONTENT<br />

Data, Information, Records, Knowledge a.s.o.<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich Content Kampffmeyer stands for any electronic content.<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Includes “Data” and “Metadata” as well as records,<br />

documents, media assets, images and web pages.<br />

But how to manage<br />

content effectivly?<br />

• Content is an economic resource.<br />

• Defined by its business value and its contents,<br />

content may become a record.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 6


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CAPTURE<br />

MANAGE<br />

Business<br />

Data<br />

Processes<br />

Unstructured<br />

Content<br />

DELIVER<br />

STORE<br />

Fujitsu Channel Partner PRESERVE Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Enterprise Content Management<br />

Pre-condition for effective<br />

information management<br />

E-Business<br />

ERP<br />

AP/AR RM/A CRM HRM<br />

EAI<br />

Workflow<br />

Collaboration<br />

Data Warehousing Web Content Doc Mgmt<br />

Mining<br />

Management Imaging<br />

Domino Exchange RDMS<br />

File<br />

System<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

DEFINITION & CONCEPTS<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 7


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ECM: CLAIM<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

CAPTURE<br />

MANAGE<br />

Business<br />

Processes<br />

Data<br />

Unstructured<br />

Content<br />

STORE<br />

DELIVER<br />

PRESERVE<br />

AIIM International, 2003<br />

ECM: DEFINITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“Enterprise Content Management is the<br />

Technologies used to<br />

Capture, Manage, Store, Preserve, and<br />

Deliver Content and Documents related to<br />

Organizational Processes.”<br />

AIIM Association for Information and Image Management International, 2006<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 8


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ECM: DEFINITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“Enterprise Content Management is the<br />

Strategies, Methods and Tools used to<br />

Capture, Manage, Store, Preserve, and<br />

Deliver Content and Documents related to<br />

Organizational Processes.”<br />

AIIM Association for Information and Image Management International, 2008<br />

STRATEGY & VISION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Enterprise Content Management<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

is a Strategy or Vision,<br />

not a single product!<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 9


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ENTERPRISE CONTENT MANAGEMENT –<br />

INFRASTRUCTURE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

E-Business<br />

ERP AP/AR RM/A CRM HRM<br />

EAI<br />

Enterprise<br />

Applications<br />

Integration<br />

Workflow<br />

Data Warehousing<br />

Mining<br />

Web Content<br />

Management<br />

Collaboration<br />

Doc Mgmt<br />

Imaging<br />

Enterprise<br />

Content<br />

Management<br />

Domino Exchange RDMS<br />

File<br />

System<br />

Infrastructure<br />

ECM CONCEPT #1<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

ERP<br />

EAI<br />

Workflow<br />

Collaboration<br />

Middleware<br />

Data Warehousing<br />

Mining<br />

E-Business<br />

AP/AR RM/A CRM HRM<br />

Web Content<br />

Management<br />

Doc Mgmt<br />

Imaging<br />

Enterprise<br />

Applications<br />

Integration<br />

Enterprise<br />

Content<br />

Management<br />

Domino Exchange RDMS<br />

File<br />

System<br />

Infrastructure<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 10


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ECM CONCEPT #2<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

E-Business<br />

ERP AP/AR RM/A CRM HRM Enterprise<br />

Applications<br />

EAI<br />

Independent services<br />

Integration<br />

Workflow<br />

Collaboration<br />

Enterprise<br />

Content<br />

for Data Warehousing all applications<br />

Web Content Doc Mgmt Management<br />

Mining<br />

Management Imaging<br />

Domino Exchange RDMS<br />

File<br />

System<br />

Infrastructure<br />

ECM CONCEPT #3<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

E-Business<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

ERP AP/AR RM/A CRM HRM Enterprise<br />

Uniform, federated<br />

EAI<br />

enterprise repository<br />

Integration<br />

Workflow<br />

Collaboration<br />

Enterprise<br />

Content<br />

Data for Warehousing all Web types Content Doc Mgmt of<br />

Mining<br />

Management Imaging<br />

information File<br />

Domino Exchange RDMS<br />

System<br />

Applications<br />

Management<br />

Infrastructure<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 11


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

ECM COMPONENTS<br />

AIIM MODEL FOR ECM<br />

ENTERPRISE CONTENT MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

DM<br />

MANAGE<br />

Collab<br />

CAPTURE<br />

STORE<br />

WCM<br />

DELIVER<br />

WF/<br />

BPM<br />

RM<br />

PRESERVE<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 12


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CAPTURE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

CAPTURE<br />

HUMAN-CREATED<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 13


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CAPTURE<br />

APPLICATION-CREATED<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

CAPTURE<br />

RECOGNITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 14


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CAPTURE<br />

FORMS PROCESSING<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

CAPTURE<br />

COLD<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 15


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CAPTURE<br />

INDEXING & CLASSIFICATION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Human created<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Office Documents<br />

• Form<br />

• Rich Media<br />

• Microfilm<br />

Application created<br />

• ERP<br />

• XML<br />

• Financial Applications<br />

• E-Billing<br />

Recognition<br />

• OCR<br />

• HCR<br />

• ICR<br />

• OMR<br />

• Barcode<br />

Forms Processing<br />

E-Forms/Web-Forms<br />

Aggregation<br />

COLD/ERM<br />

Indexing<br />

Input Designs<br />

Categorization<br />

Input<br />

MANAGE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

DM<br />

Collab<br />

WCM<br />

WF/<br />

BPM<br />

RM<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 16


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MANAGE<br />

DOCUMENT MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Check-in/Check-out<br />

• Version Management<br />

• Search and Navigation<br />

• Visualization<br />

&<br />

• Email Management<br />

• Virtual Folder<br />

DM<br />

STORE<br />

Collab<br />

WCM<br />

WF/<br />

BPM<br />

RM<br />

MANAGE<br />

COLLABORATION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Collaborative authoring<br />

• Knowledge bases<br />

• Whiteboards<br />

• Video conferencing<br />

• Consolidation of<br />

information<br />

DM<br />

Collab<br />

&<br />

• Web 2.0<br />

• Enterprise 2.0<br />

WF/<br />

BPM<br />

STORE<br />

WCM<br />

RM<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 17


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MANAGE<br />

WEB CONTENT MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Content creation<br />

• Publication process<br />

• Conversion<br />

• Security<br />

• Web site visualization<br />

DM<br />

Collab<br />

&<br />

• DAM<br />

Digital Asset Management<br />

• Web 2.0<br />

WF/<br />

BPM<br />

STORE<br />

RM<br />

WCM<br />

MANAGE<br />

RECORDS MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Filing structures and file plans<br />

• Thesaurus<br />

• Retention periods<br />

• Metadata<br />

• Archive management<br />

DM<br />

Collab<br />

&<br />

• MoReq2<br />

• ICA-ISDF<br />

STORE<br />

WCM<br />

WF/<br />

BPM<br />

RM<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 18


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MANAGE<br />

BUSINESS PROCESS MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Process and structure organization<br />

• Process design<br />

• Visualization of processes<br />

• Routing<br />

• Monitoring<br />

• Parallel and<br />

sequential processing<br />

• Reminders, deadlines<br />

• Checking<br />

• Logging<br />

DM<br />

Collab<br />

STORE<br />

WCM<br />

&<br />

• BI Business Intelligence<br />

WF/<br />

BPM<br />

RM<br />

STORE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Repositories<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Library Services<br />

Technologies<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 19


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

STORE<br />

• File Systems<br />

• Content Management<br />

Systems<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Databases<br />

• Data Warehouses<br />

Repositories<br />

STORE<br />

• Search/Retrieval<br />

• Version Control<br />

• Check In/Check Out<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Audit Trail<br />

Library Services<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 20


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

STORE<br />

• Hard Disk<br />

• RAID<br />

• SAN<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM<br />

•<br />

to<br />

NAS<br />

EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Optical<br />

• OD<br />

• DVD<br />

• CD<br />

• Tape<br />

Technologies<br />

STORE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

Repositories<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

ILM<br />

Information<br />

Library Services<br />

Lifecycle<br />

Management<br />

Technologies<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 21


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

PRESERVE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Archive<br />

• Paper<br />

• Microfilm<br />

• NAS/SAN<br />

• WORM HD<br />

• WORM OD<br />

• WORM TAPE<br />

Deletion<br />

PRESERVE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Long-Term Archiving<br />

implies<br />

Continuous Migration<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 22


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

DELIVER<br />

OUTPUT MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Security as ECM Infrastructure<br />

Transformation<br />

Security<br />

Ditribution<br />

Technologies<br />

Layout/Design<br />

• COLD/ERM<br />

• PKI<br />

• Internet, Intranet, Extranet<br />

• Personalization<br />

• E-Business-Portale<br />

• XML<br />

• <strong>PDF</strong><br />

• Compression<br />

• Digital Rights<br />

Management/<br />

Watermark<br />

• Email und and Fax Fax<br />

• Datatransfer Datenübermittlung via<br />

mittels<br />

EDI, XML u. and anderer other Formate formats<br />

• Syndication<br />

• CD / DVD<br />

Publishing<br />

• Konverter<br />

Viewer<br />

• Digital Signature<br />

• Digitales TV<br />

Fernsehen<br />

• Paper<br />

Papier<br />

Output<br />

DELIVER<br />

TRANSFORMATION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Security as ECM Infrastructure<br />

Transformation<br />

Security<br />

Ditribution<br />

Technologies<br />

Layout/Design<br />

• COLD/ERM<br />

• PKI<br />

• Internet, Intranet, Extranet<br />

• Personalization<br />

• E-Business-Portale<br />

• XML<br />

• <strong>PDF</strong><br />

• Compression<br />

• Digital Rights<br />

Management/<br />

Watermark<br />

• Email und and Fax Fax<br />

• Datatransfer Datenübermittlung via<br />

mittels<br />

EDI, XML u. anderer Formate<br />

• Syndication<br />

• CD / DVD<br />

Publishing<br />

• Konverter<br />

Viewer<br />

• Digital Signature<br />

• Digitales TV<br />

Fernsehen<br />

• Paper<br />

Papier<br />

Output<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 23


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

DELIVER<br />

SECURITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Security as ECM Infrastructure<br />

Transformation<br />

Security<br />

Ditribution<br />

Technologies<br />

Layout/Design<br />

• COLD/ERM<br />

• PKI<br />

• Internet, Intranet, Extranet<br />

• Personalization<br />

• E-Business-Portale<br />

• XML<br />

• <strong>PDF</strong><br />

• Compression<br />

• Digital Rights<br />

Management/<br />

Watermark<br />

• Email und and Fax Fax<br />

• Datatransfer Datenübermittlung via via<br />

mittels<br />

EDI, XML u. and anderer other Formate formats<br />

• Syndication<br />

• CD / DVD<br />

Publishing<br />

• Konverter<br />

Viewer<br />

• Digital Signature<br />

• Digitales TV<br />

Fernsehen<br />

• Paper<br />

Papier<br />

Output<br />

DELIVER<br />

DISTRIBUTION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 24


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

The ‘C’ in ECM<br />

Market drivers for<br />

enterprise content management<br />

Let‘s talk about ECM trends …<br />

LOTS OF C‘s<br />

Fujitsu Channel Partner Conference 2009<br />

• Keynote<br />

Capture<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

• Change<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Claim<br />

• Classification<br />

• Collaboration<br />

• Communication<br />

• Communities<br />

• Competition<br />

• Competitiveness<br />

• Compliance<br />

• Complexity<br />

• Components<br />

• Concept<br />

•Connector<br />

•Conservation<br />

• Consistency<br />

•Consolidation<br />

• Content<br />

• Context<br />

• Continuity<br />

• Control<br />

•Convergence<br />

• Cost<br />

& Co.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 25


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Collaboration & 2.0<br />

COLLABORATION<br />

• Jointly usable information bases.<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

• From ECM Joint, to EIM simultaneous, and controlled<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

use/processing of information.<br />

• Knowledge bases of skills, resources and<br />

background information for joint use of<br />

information.<br />

• Administrative components like whiteboards for<br />

idea-gathering, scheduling, project management<br />

and more.<br />

• Teamrooms.<br />

• Ad-hoc workflow.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 26


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COLLABORATION<br />

• Communication applications like<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich videoconferencing.<br />

Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Integration of information from other applications<br />

in the context of joint information processing.<br />

• Support of knowledge management with<br />

targeted preparation, delivery and formatting of<br />

the required information.<br />

COMMUNITIES<br />

SYNONYMOUS WITH WEB 2.0 FUNCTIONALITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Definition:<br />

• Web 2.0 is an umbrella term for a number of new<br />

interactive technologies and services on the internet<br />

(especially the WWW), as well as a changed<br />

perception of the internet.<br />

• Applications that give users an interactive role, for<br />

example through information exchange and use,<br />

content generation and the use of entertainment<br />

media.<br />

Is there an ECM 2.0?<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 27


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMMUNITIES<br />

SYNONYMOUS WITH WEB 2.0 FUNCTIONALITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Selected Web 2.0 functionalities:<br />

• Wikis<br />

• Voting<br />

• Social Bookmarks<br />

• Mashups<br />

• Blogs<br />

• Forums<br />

• RSS<br />

• Community software / Social software<br />

• Instant Messaging<br />

• Social Tagging / Folksonomies<br />

• Twittering<br />

• a.s.o.<br />

What counts is reduction to the essentials and the<br />

use of non-redundant functionality.<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Governance, Risk Management<br />

& Compliance<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 28


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPLIANCE<br />

MEETING LEGAL REQUIREMENTS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich Compliance Kampffmeyer with and fulfillment of legal and<br />

From ECM to EIM<br />

regulatory requirements.<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Legal and regulatory compliance is essential for all<br />

companies and administrative bodies.<br />

COMPLIANCE<br />

MEETING LEGAL REQUIREMENTS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich ECM Kampffmeyer contributes to getting business value out of the<br />

From ECM to EIM<br />

necessary investment in compliance.<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Current data-security scandals and growing<br />

documentation requirements are strengthening the<br />

compliance trend.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 29


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

GRC GOVERNANCE, COMPLIANCE & RISK<br />

MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

GRC <strong>Dr</strong>. Ulrich Kampffmeyer brings together the disciplines of Corporate<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Governance, Risk Management and Compliance<br />

as a consistent procedure model.<br />

Governance<br />

Risk Management<br />

Compliance<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Complexity, Convergence &<br />

Component Architectures<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 30


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPLEXITY<br />

REDUCING COMPLEXITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• ECM solutions are almost all designed for in-house<br />

use by specially trained employees. They often<br />

feature extensive functions in numerous menus and<br />

complex interfaces offering a plethora of information.<br />

Capturing and presenting metadata is especially<br />

difficult.<br />

• From the usability point of view, ECM solutions need<br />

to get simpler and more intuitive.<br />

COMPLEXITY<br />

REDUCING COMPLEXITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• The “enabling” of business applications is becoming<br />

more important. Basically, within specific applications<br />

you only need 3 “buttons” to use ECM functionality:<br />

• Save information<br />

• Retrieve information<br />

• Display information in structured form<br />

• Automated classification and categorization is the<br />

key for overcoming the information capture<br />

bottleneck.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 31


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPLEXITY<br />

REDUCING COMPLEXITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• The requirements of new user groups, who cannot<br />

be trained, but who should be involved in processing<br />

and using information, are driving the developing of<br />

new user interfaces.<br />

• Simple, obvious and intuitive Web 2.0 functionality is<br />

growing in importance.<br />

• To support mobile devices like telephones or PDAs<br />

is an additional challenge for ECM solutions.<br />

COMPONENTS<br />

ECM SERVICES, COMPONENTS AND SUBSYSTEMS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Components, Services & Subsystems<br />

provide ECM functionality as components of other<br />

applications.<br />

• Subsystems may serve other ECM components as<br />

well as other non-ECM applications like ERP, CRM;<br />

CAD, a.s.o.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 32


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPONENTS<br />

ECM SERVICES, COMPONENTS AND SUBSYSTEMS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• SOA Service-Oriented Architecture provides ECM<br />

services that offer ECM functionality in the<br />

middleware or on an enterprise service bus.<br />

• Client software thereby becomes less important and<br />

is replaced by the enabling of major applications and<br />

integration in portal interfaces.<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Continuity, Control &<br />

Conservation<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 33


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CONTINUITY<br />

ENSURING INFORMATION AVAILABILITY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Business Continuity is an issue whose significance in<br />

the context of ECM gets nowhere near enough<br />

attention.<br />

• We are ever more dependent on the availability and<br />

correctness of electronic Information.<br />

• ECM supplies methods and technologies to store<br />

information safely and ensure the traceability of<br />

transactions, and present them in virtual electronic<br />

folders.<br />

CONTROL<br />

REGAIN CONTROL OF INFORMATION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Getting control of information is a key task, given the<br />

growth of information and fragmentation of<br />

repositories!<br />

• Holistic “end to end” solutions ensure traceability.<br />

• Risk Management can be supported by ECM<br />

solutions.<br />

• GRC - Governance, Risk Management &<br />

Compliance – puts compliance, control, audit trail<br />

and legal hold solutions in a larger context.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 34


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

CONSERVATION<br />

SYNONYMOUS FOR PRESERVATION AND ARCHIVING<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Electronic Archiving<br />

• Long-term archiving<br />

Electronic long-term archiving means the provision of<br />

data and documents over a period of at least 10 years.<br />

• Auditable archiving<br />

Edit-proof archiving refers to archive systems that meet<br />

the requirements of archiving legislation in archiving<br />

data and documents so that they are safe, unaltered,<br />

complete, orderly, reproducible without loss, and<br />

database-searchable.<br />

Federated repositories instead of island solutions.<br />

CONVERGENCE<br />

CONVERGENCE WITH OTHER ITC FUNCTIONALITIES<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

The convergence in ECM is especially evident in the<br />

convergence of technologies that were not originally part of<br />

the core of document management:<br />

•Capture<br />

• Output Management<br />

• Asset Management<br />

• Digital Rights Management<br />

• Electronic Signature<br />

• Web Content Management and Web 2.0<br />

• Business Process Management and Business Intelligence<br />

ECM is unravelling at the edges.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 35


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Competitiveness & Cost<br />

ECM solutions to fight the current crisis<br />

COMPETITIVENESS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich ECM Kampffmeyer is cost-effective and enhances the adaptability,<br />

From ECM to EIM<br />

efficiency, and business viability of a company.<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• The implementation of ECM is not a matter of “if”, but<br />

of “how” and “when.”<br />

• ECM’s benefits are more important than ever, and<br />

especially in a challenging economic environment.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 36


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COST<br />

REDUCE COSTS AND INCREASE EFFICIENCY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich Cost Kampffmeyer savings are up there with increased efficiency<br />

From ECM to EIM<br />

and new business on deciders’ priority lists.<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• ECM offers the necessary means of processing,<br />

combining and controlling information from different<br />

sources.<br />

This reduces costs in all areas of company IT.<br />

• Managing change in the company should be a focus<br />

in this.<br />

THE VALUE OF INFORMATION<br />

CORRECTNESS, AVAILIBILITY & USE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

“Information has inherent value only when it is used<br />

as knowledge in processes.”<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• The value of information and the dependancy of<br />

correctness and availability of information must be<br />

considered in planning and operations alike, and<br />

justifies investments in ECM as infrastructure.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 37


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Competition & Consolidation<br />

CONSOLIDATION<br />

PRODUCT AND INFRASTRUCTURE CONVERGENCE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• Market-driven consolidation:<br />

Vendors and products disappear or merge as<br />

companies take over other companies.<br />

• User-driven consolidation:<br />

Combining and thinning out heterogeneous systems<br />

in order to arrive at uniform IT infrastructures.<br />

• Technological convergence is accelerating<br />

consolidation and simultaneously expanding the<br />

range of options.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 38


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MAGIC QUADRANT OF THE GARTNER GROUP<br />

SEPTEMBER 2007<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

© Gartner Group 2007<br />

Of 18 vendors, 6 are no longer independent.<br />

MAGIC QUADRANT OF THE GARTNER GROUP<br />

SEPTEMBER 2007<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Autonomy<br />

HP<br />

© Gartner Group 2007<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 39


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MAGIC QUADRANT OF THE GARTNER GROUP<br />

SEPTEMBER 2008<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Autonomy<br />

© Gartner Group 2008<br />

MAGIC QUADRANT OF THE GARTNER GROUP<br />

SEPTEMBER 2008<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Autonomy<br />

September 2007<br />

© Gartner Group 2007 & 2008<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 40


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

MAGIC QUADRANT OF THE GARTNER GROUP<br />

SEPTEMBER 2008<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Autonomy<br />

© Gartner Group 2008<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

ECM<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 41


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

Outputmanagement<br />

International & regional<br />

ECM specialists<br />

ERP-Workflow/<br />

Records Manag.<br />

ECM<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

COMPETING VENDORS<br />

Groupware & office standard<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

software suppliers<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

ECM<br />

Database suppliers<br />

with BLOB concepts<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 42


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Collaboration<br />

Print & output management<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

software suppliers<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

Printer, MFD & scanner<br />

suppliers<br />

ECM<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

ECM<br />

Hardware<br />

Storage & storage subsystems<br />

suppliers<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 43


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

ERP software suppliers<br />

with integrated ECM functionality<br />

ECM<br />

Integrators with<br />

add-on solutions<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

WCM & portal<br />

software suppliers<br />

Outputmanagement<br />

ERP-Workflow/<br />

Records Manag.<br />

ECM<br />

Hardware<br />

Integration<br />

Database<br />

Storage/Archivierung<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 44


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

COMPETING VENDORS<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

WCM/Portal<br />

Collaboration<br />

Outputmanagement<br />

& SaaS offerings<br />

& Outsourcing<br />

ERP-Workflow/<br />

Records Manag.<br />

& ASP<br />

& Cloud computing<br />

& Mobile<br />

& Open Source<br />

&, &, & …<br />

Integration<br />

ECM<br />

Storage/Archivierung<br />

Database<br />

Hardware<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

The market is growing fast …<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 45


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

The market is growing fast …<br />

But the growth is shared<br />

among many<br />

old and new competitors<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

The Future<br />

From ECM to EIM<br />

EIM<br />

CAPTURE<br />

Business<br />

Data<br />

Processes<br />

MANAGE<br />

ECM<br />

Unstructured<br />

STORE<br />

Content<br />

DELIVER<br />

PRESERVE<br />

AIIM International, 2003<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 46


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ECM: CLAIM<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

CAPTURE<br />

MANAGE<br />

Business<br />

Processes<br />

Data<br />

Unstructured<br />

Content<br />

PRESERVE<br />

DELIVER<br />

STORE<br />

AIIM International, 2003<br />

ECM: SELF-FULFILLING PROPHECY<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

The combination of structured and unstructured<br />

content = information management<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

EIM<br />

CAPTURE<br />

Business<br />

Processes<br />

Data<br />

ECM<br />

Unstructured<br />

Content<br />

MANAGE<br />

STORE<br />

DELIVER<br />

PRESERVE<br />

AIIM International, 2003<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 47


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE FUTURE OF ECM<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“ECM is moving towards Information<br />

Management and will end up as integral part<br />

of general ITC information technology &<br />

communication solutions.”<br />

“ECM has no future as a separate category.<br />

It will disappear into Enterprise Information<br />

Management.”<br />

INFORMATION MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

• <strong>Dr</strong>. Ulrich ECM Kampffmeyer functionality will increasingly be directly<br />

From ECM to EIM<br />

integrated into other products.<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• ECM overlaps more and more with adjacent areas<br />

in ITC.<br />

• Numerous ECM functions will become commodities<br />

and part of standard applications.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 48


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

EIM ENTERPRISE INFORMATION MANAGEMENT<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Is EIM Enterprise Information Management<br />

just ECM Enterprise Content Management<br />

+ BI Business Intelligence?<br />

… a leap too short?!<br />

EIM ENTERPRISE INFORMATION MANAGEMENT<br />

<strong>PROJECT</strong> <strong>CONSULT</strong> DEFINITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

• EIM Enterprise Information Management stands<br />

for the comprehensive management of all<br />

information in an enterprise, regardless of<br />

location, user, author, generating system,<br />

application and time.<br />

• EIM combines functional aspects of Enterprise<br />

Content Management, Business Process<br />

Management, Enterprise Search, Knowledge<br />

Management, Business Intelligence, Data<br />

Warehousing, Web 2.0 and Information Lifecycle<br />

Management.<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 49


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

EIM ENTERPRISE INFORMATION MANAGEMENT<br />

<strong>PROJECT</strong> <strong>CONSULT</strong> DEFINITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Basic to Enterprise Information Management are:<br />

• Uniform and overarching Master Data Management,<br />

Address Management and Access Management<br />

• Overarching, usable information repositories<br />

• Combination of applications with joint use and joint<br />

administration of data<br />

• Use of services that provide the same function once<br />

and to all applications<br />

EIM ENTERPRISE INFORMATION MANAGEMENT<br />

<strong>PROJECT</strong> <strong>CONSULT</strong> DEFINITION<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Basic to Enterprise Information Management are:<br />

• End-to-end processes without media breaks,<br />

transaction-safe and comprehensively logged<br />

• Centralized management of all components,<br />

settings, parameters and configurations<br />

• Secure platform- and application-agnostic<br />

administration of all data and information used<br />

across these platforms and applications<br />

• Thorough IT governance of all systems and<br />

processes involved<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 50


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

ECM REDEFINED<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

When Enterprise Content Management has become<br />

part of Information Management and the acronym<br />

ECM is available again, we will use it for<br />

Enterprise Change Management!<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Outlook<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 51


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE FUTURE IN THE INFORMATION AGE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“Electronic information suffuses every area of life,<br />

steers our cars, identifies our purchases,<br />

communicates with our appliances, follows us<br />

through the internet as a long tail, makes us<br />

transparent and thus vulnerable.”<br />

THE FUTURE IN THE INFORMATION AGE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“Does man rule machine or machine rule man?<br />

As the 21st century begins, information is gaining the<br />

advantage over us. People must redefine their role<br />

with respect to information, professional and no<br />

longer private existence, and to their own selfconception<br />

as human beings.”<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 52


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

THE FUTURE IN THE INFORMATION AGE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“We live in one of the most interesting epochs in<br />

human history.<br />

In just one generation we are being catapulted into<br />

the virtual world of information processing.<br />

Our era easily outdoes the invention of writing,<br />

printing, firearms and the railway.<br />

We should enjoy this unique time. There won’t be<br />

anything comparable any time soon.”<br />

THE FUTURE IN THE INFORMATION AGE<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

“The change of a physical, tangible world of<br />

information into a virtual world.<br />

Our children will laugh at the problems we face<br />

today.”<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 53


From Enterprise Content Management to Enterprise Information<br />

Management<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

FUJITSU Channel Partner Conference, Marrakesh, February 12, 2009<br />

Fujitsu Channel Partner Conference 2009<br />

Keynote<br />

<strong>Dr</strong>. Ulrich Kampffmeyer<br />

From ECM to EIM<br />

Marrakech, 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Thanks for listening !<br />

…and have a nice time in Marrakech!<br />

Information<br />

• <strong>Dr</strong>. Ulrich Kampffmeyer<br />

<strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH<br />

Fujitsu Channel Partner Conference 2009<br />

Breitenfelder Str. 17<br />

Keynote<br />

<strong>Dr</strong>. 20251 Ulrich Kampffmeyer Hamburg<br />

From ECM to EIM<br />

Marrakech, Germany 12.02.2009<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> <strong>Unternehmensberatung</strong> GmbH 2009<br />

Phone: +49-40-46076220<br />

E-Mail: Ulrich.Kampffmeyer@<strong>PROJECT</strong>-<strong>CONSULT</strong>.com<br />

• Powerpoint version of the presentation (automated animation)<br />

http://www.<strong>PROJECT</strong>-<strong>CONSULT</strong>.net/files/20090212_ECM_to_EIM_Fujitsu_Marrakech_3_Kff_Show.pps<br />

• Company information<br />

http://www.<strong>PROJECT</strong>-<strong>CONSULT</strong>.com<br />

• ECM article on Wikipedia<br />

http://en.wikipedia.org/wiki/Enterprise_content_management<br />

• ECM Enterprise Content Management<br />

(Book in English, French and German)<br />

http://www.project-consult.net/Files/ECM_White%20Paper_kff_2006.pdf<br />

• <strong>PROJECT</strong> <strong>CONSULT</strong> Newsletter (Archive)<br />

http://pcnewsletter.coextant.info/<br />

© <strong>PROJECT</strong> <strong>CONSULT</strong> 2009 54

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