Clean Water for Bertoua
Clean Water for Bertoua
Clean Water for Bertoua
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<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong><br />
Small Scale - Big Change
<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong>,<br />
Cameroon<br />
Small Scale - Big Change<br />
Project Evaluation Report<br />
Rotary / Inbo / Cordaid<br />
November 2010
DHV Group<br />
CONTENTS<br />
PAGE<br />
READING GUIDE 1<br />
SUMMARY 2<br />
1 INTRODUCTION 4<br />
1.1 General 4<br />
1.2 Purpose of the evaluation 4<br />
1.3 Key issues to be addressed 4<br />
1.4 Set-up of the evaluation 5<br />
2 BACKGROUND OF THE PROJECT 6<br />
2.1 <strong>Bertoua</strong> 6<br />
2.2 <strong>Water</strong> supply background in <strong>Bertoua</strong> Region 7<br />
2.3 Sanitation in the <strong>Bertoua</strong> area 9<br />
2.4 Historic development of the Project 10<br />
2.4.1 Introduction 10<br />
2.4.2 The Project 11<br />
3 KEY ISSUES 16<br />
3.1 Specific Project goals 16<br />
3.2 Number of people benefiting from the Project 16<br />
3.3 Parties involved 16<br />
3.4 Criteria <strong>for</strong> the selection of water points 18<br />
3.4.1 Selection of beneficiaries 18<br />
3.4.2 Selection of sites/locations 18<br />
3.4.3 Selection of technical options 18<br />
3.5 Project implementation and management capacity 19<br />
3.6 Cooperation with Government 20<br />
3.7 Ownership of water points 20<br />
3.8 <strong>Water</strong> and health related user involvement 22<br />
3.9 Technical supervision 22<br />
3.10 Improvement in health conditions as a result of the Project 23<br />
3.11 Exit strategy 23<br />
4 RESULTS OF FIELD VISIT 24<br />
4.1 Inventory and interviews 24<br />
4.1.1 Data collection 24<br />
4.1.2 Interviews and meetings 25<br />
4.2 Location with respect to latrines and solid waste dumping places 25<br />
4.3 Appropriateness of design 25<br />
4.4 Maintenance period 25<br />
5 OVER-ALL CONCLUSIONS AND RECOMMENDATIONS 26<br />
5.1 Conclusions 26<br />
5.2 Recommendations 27<br />
6 DOCUMENTATION 29<br />
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7 COLOPHON 31<br />
APPENDICES<br />
1 List of water points and sketch maps of their locations<br />
2 Data sheets<br />
3 Community involvement<br />
4 Type design drawings<br />
5 List of people interviewed or involved in project implementation, and names of institutions<br />
6 Suggested actions <strong>for</strong> follow-up of recommendations<br />
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SUMMARY<br />
Introduction<br />
The project “<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> Cameroon” was taken up in 1997, by Inbo Foundation and RC Scherpenzeel-<br />
Woudenberg, in cooperation with CORDAID and RC <strong>Bertoua</strong>. It aims at providing clean and wholesome<br />
water <strong>for</strong> at least 200,000 people in the town of <strong>Bertoua</strong> (East Cameroon) and its immediate surroundings<br />
through the construction or rehabilitation of around 55 water points.<br />
By early 2010, when 46 water points had been taken up by the project, it was decided to carry out an<br />
evaluation of the results. The aim was first and <strong>for</strong>emost to identify “lessons learned” that could be used<br />
<strong>for</strong> optimising the project and improving the quality of the water points, while retaining those approaches<br />
that had proven to work well.<br />
Key issues to be addressed, and the approach to be followed <strong>for</strong> the evaluation, were discussed with the<br />
various Dutch stakeholders in early 2010, and on 3 March 2010 also with the Chairman of RC <strong>Bertoua</strong>’s<br />
<strong>Water</strong> Committee. This was followed by a field survey in July 2010, during which all water points under the<br />
project were visited and relevant data collected. At the same time interviews were held with local<br />
stakeholders and other parties involved.<br />
The field visit and interviews lead to the following conclusions and recommendations:<br />
Conclusions<br />
The project is a major success, in improving access to better quality water at shorter distances <strong>for</strong><br />
a considerable number of people.<br />
Still, improvements may be realized in three main fields:<br />
–<br />
–<br />
–<br />
Technical issues;<br />
Community involvement;<br />
Project management and administration.<br />
These are worked out below in a number of primary recommendations. The degree to which these can be<br />
implemented will vary, and will also depend on the expected duration of the involvement of the Dutch<br />
Rotary Clubs in the project. Experience shows that the successful involvement of the community, notably<br />
in managing water points, requires much time, probably more than may be available within the current<br />
project. It is, there<strong>for</strong>e, essential to follow a pragmatic approach and set the level of ambitions not too high.<br />
Recommendations<br />
–<br />
–<br />
–<br />
–<br />
–<br />
Arrange <strong>for</strong> involvement and commitment of the potential beneficiaries already prior to the start of<br />
construction works. The experience of the project currently being carried out by the RC’s from the<br />
Veenendaal region could be taken into account <strong>for</strong> that;<br />
Arrange <strong>for</strong> good-quality type design drawings with sufficiently worked out details, <strong>for</strong> the various<br />
types of water points, together with Bills of Quantities;<br />
Develop a more systematic approach to the selection of sites <strong>for</strong> new water points, starting from the<br />
town of <strong>Bertoua</strong>, and aiming <strong>for</strong> saturation be<strong>for</strong>e expanding the reach of the project.<br />
Simultaneously, when selecting sites <strong>for</strong> water points, pay attention to the presence of latrines,<br />
garbage heaps, etc.;<br />
Pay more attention to the protection of spring catchment areas against pollution. Where this is not<br />
possible, the alternative of constructing a well with handpump should be taken into serious<br />
consideration, as the risks are considerably smaller <strong>for</strong> this type of water point;<br />
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–<br />
–<br />
Arrange <strong>for</strong> the involvement of a local supervisor with adequate technical background <strong>for</strong><br />
supervising the contractor and the construction works in the field;<br />
Set up a more professional coordination and control, both locally and from the Netherlands.<br />
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1 INTRODUCTION<br />
1.1 General<br />
A project <strong>for</strong> improving water supply in the area of <strong>Bertoua</strong>, Cameroon, “<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong>” has<br />
been taken up by Inbo Foundation and Rotary Club Scherpenzeel-Woudenberg, in direct cooperation with<br />
CORDAID and Rotary Club <strong>Bertoua</strong> (see chapter 2 <strong>for</strong> a more detailed description).<br />
In a period of some 10 years, in 5 distinct phases, a total of 46 water points have been improved or newly<br />
constructed, at a total project cost of approx. € 400,000.<br />
While the overall impression is that the project has provided a significant contribution to the water supply in<br />
the <strong>Bertoua</strong> Region, and a 6 th phase is currently under preparation, it was felt that an evaluation of the<br />
project would be of benefit to the project, to ensure its continued success and improve on it where<br />
possible.<br />
1.2 Purpose of the evaluation<br />
The purpose of this evaluation is not so much to act as an audit of the project thus far, as to highlight the<br />
“lessons learned” from it that could be used to improve on the quality and sustainability of the works<br />
constructed.<br />
1.3 Key issues to be addressed<br />
In consultation with de “stakeholders” of the project the following were identified as key issues:<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
specific project goal(s);<br />
criteria <strong>for</strong> the selection of water points;<br />
project implementation and management capacity of the locally involved parties;<br />
cooperation of the project with national, regional and local government levels;<br />
ownership of the project by the local population, with emphasis notably on the maintenance period<br />
(set-up/management/organization of water user committees/pump committees/well committees,<br />
etc.);<br />
number of people benefiting from the project;<br />
improvement in health conditions as a result of the project;<br />
sustainability of the project;<br />
water and health related community involvement / education;<br />
exit strategy.<br />
An important issue was also considered the transparency in approach and procedures used during the<br />
various selections processes:<br />
–<br />
–<br />
–<br />
–<br />
selection of beneficiaries;<br />
selection of locations;<br />
selection of parties involved in the technical realization;<br />
selection of technical options and designs.<br />
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1.4 Set-up of the evaluation<br />
After initial discussions with the Dutch stakeholders it was agreed to carry out the evaluation in four<br />
stages:<br />
Stage 1<br />
Stage 2<br />
Stage 3<br />
Stage 4<br />
One or more rounds of interviews with representatives of the key stakeholders, resulting in the<br />
preparation of an action list;<br />
Discussion of the action list with RC <strong>Bertoua</strong>, and preparation of a checklist <strong>for</strong> data collection;<br />
Data collection and interviews in Cameroon;<br />
Preparation and presentation of the evaluation report.<br />
The purpose of stage 1 was to reach consensus on the issues that needed to be dealt with during the<br />
evaluation, starting from the key issues mentioned earlier. Based on the interviews an action list was<br />
prepared, discussed and fine-tuned, and discussed with the Chairman of RC <strong>Bertoua</strong>’s <strong>Water</strong> Committee<br />
during his visit to the Netherlands in late March/early April 2010. This was followed by the preparation of a<br />
checklist <strong>for</strong> the data collection and additional interviews during stage 3. Stages 1 and 2 took place<br />
basically in the Netherlands.<br />
Stage 3 was originally to be carried out entirely by local parties in Cameroon, who would report to RC<br />
<strong>Bertoua</strong> and to the Dutch stakeholders on the outcome of their activities. To that effect the tasks of and<br />
selection criteria <strong>for</strong> the evaluation team in <strong>Bertoua</strong> were identified. Eventually this stage started with the<br />
visit by a technical expert from DHV, Mr. Frank Jansink in July 2010. Together with his Cameroon<br />
counterpart, Mr. Laurencin Emini, he visited a selection of 30 water points included in the Project, as well<br />
as several other water points. In addition, they jointly established the approach <strong>for</strong> the inventory of the<br />
remaining water points. Mr. Emini subsequently inspected these water points, collected additional data,<br />
and reported back on these.<br />
The results of the field visit and data obtained were then evaluated, and the final conclusions incorporated<br />
in an evaluation report during stage 4. This was <strong>for</strong>mally presented at a meeting of RC Scherpenzeel-<br />
Woudenberg on 27 September 2010.<br />
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2 BACKGROUND OF THE PROJECT<br />
2.1 <strong>Bertoua</strong><br />
<strong>Bertoua</strong> is the capital of the Province of East-Cameroon, the largest <strong>for</strong>est region in the country, and is<br />
situated in the Département Lom-et-Djérem, at 435’ Northern latitude and 1341’ Eastern longitude. It is a<br />
rapidly growing town with a total surface area of around 100 km 2 , the number of inhabitants of which is not<br />
known with certainty. There are several estimates 1 , up to 280,000, but it is not clear whether these<br />
numbers refer to the urban population or to the total number of inhabitants of “Greater <strong>Bertoua</strong>”.<br />
The region of East-Cameroon is populated by around 600,000<br />
inhabitants, or: around 5 persons/km 2 , which makes it the most<br />
sparsely populated province of the country. The southern part of the<br />
region, with around 46% of its total surface, is almost entirely empty.<br />
The region is characterized by three major vegetation areas:<br />
–<br />
–<br />
–<br />
the rain <strong>for</strong>est, covering the Divisions Haut-Nyong, Lom-et-<br />
Djérem and Boumba Ngoko, in the far south of the region;<br />
the transition between rain <strong>for</strong>est and savannah, in the Sub-<br />
Divisions <strong>Bertoua</strong>, Bétaré-Oya and Batouri;<br />
the Sudan-Guinea savannah, also covering the Sub-<br />
Divisions Bétaré-Oya, <strong>Bertoua</strong> and Garoua Boulay.<br />
Administratively, East-Cameroon is made up of four Divisions:<br />
Boumba Ngoko, Haut-Nyong, Kadey and Lom-et-Djérem. These are<br />
subdivided into 31 Sub-Divisions, and comprise 1088 villages.<br />
Villages and other agglomerations in the <strong>Bertoua</strong> area, in order of<br />
increasing distance from the town, are:<br />
<br />
<br />
<br />
<br />
Ndembo (34.6 km)<br />
Koundi (34.8 km)<br />
Ngolambélé (34.9 km)<br />
Gounté (36 km)<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Mandjou (10.7 km)<br />
Koumé (15.1 km)<br />
Boni (15.2 km)<br />
Boni (17 km)<br />
Kagama (27.3 km)<br />
Ndumbi (27.4 km)<br />
Longtimbi (30.3 km)<br />
Gamboula (30.7 km)<br />
Baktala (33.4 km)<br />
1<br />
Statistics on the Diocese and Archdiocese of <strong>Bertoua</strong> indicate that the total population of the Diocese amounted to<br />
352,100 in the year 1990; that of the Archdiocese grew from 224,135 in 1999 to 314,000 in 2006. The relation between<br />
the number of inhabitants of the (Arch-) Diocese and that of the town of <strong>Bertoua</strong> is not known, however.<br />
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The climate of East-Cameroon is of the so-called Guinea type, characterized by heavy rainfall (1500 –<br />
2000 mm per year) particularly during the two rainy seasons (March-June and August-November). The<br />
temperature is rather stable throughout the year, fluctuating by not more than 2.4C from the annual<br />
average of 25C.<br />
The <strong>Bertoua</strong> area comprises 11 perennial and 35 intermittent streams.<br />
2.2 <strong>Water</strong> supply background in <strong>Bertoua</strong> Region<br />
The existing water supply infrastructure <strong>for</strong> the town of <strong>Bertoua</strong> dates back to the time that the number of<br />
inhabitants was around 25,000. Funds <strong>for</strong> extension of the water distribution system are reported to be<br />
lacking. As a result of this, people in new town extensions would have to rely on contaminated water <strong>for</strong><br />
household water supply, and might have to walk <strong>for</strong> kilometres to reach a water source. Town quarters<br />
that are covered by the water distribution system were reported to often face a shortage of water as a<br />
result of the poor state of maintenance of the system.<br />
<br />
“<strong>Bertoua</strong> – Ville Emergente” [7] mentions that the number of inhabitants is over 250,000. The water<br />
supply system, dating back to 1974 and reportedly designed <strong>for</strong> 50,000 people, is currently<br />
operated by the local branch of La Camerounaise des Eaux (CDE). The CDE is a “société fermière”<br />
established at Douala, and a daughter company of ONEP (Office National d’Eau Potable, a private<br />
company established at Morocco) 2 . Be<strong>for</strong>e 2005 the company was state-owned. Reportedly, the<br />
transition from state-owned to privately owned did not help in any way: proper maintenance has not<br />
been carried out in either case.<br />
From an interview conducted with a representative of the water supply company it transpired that<br />
water is abstracted from the river, and discharged into a reservoir, where chemicals (‘carbonate’)<br />
are added. Subsequently the water passes through rapid sand filters (pressure filters) and is<br />
chlorinated <strong>for</strong> disinfection. There is a water tower in the system, but the single pump available is<br />
not able to provide the necessary head <strong>for</strong> the water to reach the level of the water tower.<br />
Moreover, because no spare pump is available, any problem with this pump renders the entire<br />
water supply system non-operational.<br />
Rapid sand filters of water company<br />
2<br />
It is not clear what relation – if any – exists between CDE/ONEP and CAMWATER (Cameroon <strong>Water</strong> Utilities<br />
Corporation), a public administrative undertaking created by presidential decree No. 2005/494 of 21 December 2005,<br />
and charged with public water supply in urban and peri-urban areas of Cameroon.<br />
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Pumping station<br />
There is no other clear water reservoir in the system, and hence no storage capacity, so that<br />
fluctuations in water demand cannot be followed. Those individual consumers who can af<strong>for</strong>d so<br />
create their own underground tanks to provide some storage capacity. Chemical dosing pumps are<br />
no longer operational, pipes are heavily corroded, and there is no money, equipment or technical<br />
expertise to adequately maintain the installations. The water supply company there<strong>for</strong>e devotes all<br />
its ef<strong>for</strong>ts to keep the existing system more or less operational, and cannot af<strong>for</strong>d the luxury to look<br />
into the future.<br />
The water supply system is mentioned to have 1,950 regularly paying customers and be operating<br />
3,000 supply points. It is not clear how the total number of people supplied by this system should<br />
be calculated, however, as neither a customer nor a supply point may necessarily represent one<br />
household; public taps would likely cater <strong>for</strong> a large number of people. Estimates in earlier RC<br />
publications mention 15,000 to 20,000 people as being connected to the public water supply<br />
distribution system.<br />
Decree No. 2005/493 of 31 December 2005, which arranges the involvement of government<br />
services in the fields of water supply and sanitation, envisages a number of re<strong>for</strong>ms aiming at<br />
improving the services both qualitatively and quantitatively:<br />
<br />
<br />
<br />
<br />
<br />
improving water quality and the level of service to the customer;<br />
adequate management and maintenance of the installations;<br />
increasing the coverage of public water supply;<br />
setting in motion a plan <strong>for</strong> the sustainable development of the water supply sector;<br />
improving the functioning of the existing installations.<br />
It is mentioned that <strong>Bertoua</strong> is included in a World Bank programme that aims at improving water<br />
supply conditions in a number of agglomerations in Africa and Latin America.<br />
<br />
<br />
According to the June 2004 report on the Project, in those areas where elevation differences are<br />
not sufficient <strong>for</strong> springs to emerge, and no wells are available either, the local people dig shallow<br />
wells in the traditional manner, i.e. <strong>for</strong> their own use and close to their houses, without taking into<br />
account the presence of latrines, garbage dumps or burial sites.<br />
The springs are mostly situated at the periphery of the town. Other options <strong>for</strong> water supply are<br />
simple dug wells (puits) up to 8 m deep, and deeper wells with concrete well rings, down to around<br />
25 m (<strong>for</strong>ages). The report “<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong> Project – Global Managing Approach” [14]<br />
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mentions that socio-economic data <strong>for</strong> the East Region is confidential, but indicates that traditional<br />
water sources used by the population are:<br />
–<br />
–<br />
–<br />
–<br />
–<br />
unprotected water sources (in 90% of the villages);<br />
water courses / streams (in 60% of the villages);<br />
traditional wells (in around 30% of the villages);<br />
pools (less frequently);<br />
dug wells (even less frequently).<br />
Old spring tapping near Diang<br />
Open dug well<br />
2.3 Sanitation in the <strong>Bertoua</strong> area<br />
Statistical data on sanitation in <strong>Bertoua</strong> was not available. On the basis of interviews the following<br />
impressions were gained:<br />
–<br />
–<br />
traditional sewer systems are not available in the area;<br />
in the town of <strong>Bertoua</strong> itself, of the population that has access to sanitary facilities, simple latrines<br />
are used by approximately 60%, improved pit latrines by roughly 30%, and septic tanks by around<br />
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–<br />
10%; it is not know which percentage of the population does not have access to sanitary facilities at<br />
all;<br />
in the rural area around <strong>Bertoua</strong>, the percentage of the population without sanitary facilities will<br />
most likely be considerably larger. Of those who have access to such facilities, latrines are used by<br />
around 85% and improved latrines by 15%.<br />
Local latrine<br />
2.4 Historic development of the Project<br />
2.4.1 Introduction<br />
In the year 1999 the then Archbishop of <strong>Bertoua</strong>, Mgr. L.J. (Bart) van Heijgen, a Dutchman who had been<br />
active as a priest in Africa <strong>for</strong> over 40 years 3 , visited the Rotary Club Scherpenzeel-Woudenberg as a<br />
guest speaker. He mentioned the innumerable opportunities that exist in Cameroon <strong>for</strong> a service club like<br />
the Rotary Club. One of the members of the RC Scherpenzeel-Woudenberg subsequently visited the area<br />
to check whether the initiative of a Roman Catholic priest would be acceptable to other population groups<br />
as well, whether there was scope <strong>for</strong> collaboration with the local Rotary Club, and what types of projects<br />
would be most needed.<br />
The Rotary Club <strong>Bertoua</strong> then prepared a list of potential projects, which were checked on site. From this<br />
list RC Scherpenzeel-Woudenberg then choose water supply, having taken into consideration aspects<br />
such as poverty alleviation, public health improvement, likely support <strong>for</strong> fund raising, and the aim <strong>for</strong><br />
providing sustainable and low-maintenance services.<br />
3<br />
Appointed Bishop: 17 March 1983; Archbishop: 11 November 1994; retired: 3 June 1999; died: 30 May 2007 at Weert,<br />
the Netherlands.<br />
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2.4.2 The Project<br />
a. Duration<br />
To keep implementation and support manageable, and to be able to benefit from lessons learned during<br />
the Project, this was divided into 6 phases of 8 to 10 water points each. The first phase was concluded in<br />
2001/2002. Phase 2 started in 2004, Phase 5 was concluded in 2009, and current planning aims at<br />
concluding Phase 6 in 2011.<br />
b. Technology<br />
Spring water is encountered in many places in the area, in natural pools where the local population<br />
collects water. Even though the water is relatively clean as a result of its soil passage, both its exposure to<br />
the air and the way it is collected by the users – with little perception of hygiene – increase the risk of<br />
contamination.<br />
The facilities created under the Project basically consist of a concrete enclosure (reservoir) within which<br />
the spring water is collected and in which some sedimentation takes place. These reservoirs are fully<br />
covered and are provided with a manhole cover and a discharge pipe.<br />
At a lower level, below the discharge pipe so that a bucket can be put under it <strong>for</strong> collecting the water, a<br />
concrete floor is constructed to drain any spill water away from the spring itself. The spring water is thus<br />
physically separated from the area used by the people <strong>for</strong> collecting the water. As a result, contamination<br />
because of direct contact between the spring water and the feet of the users or potentially dirty bottoms of<br />
buckets is vastly reduced.<br />
At most spring sites laundry plat<strong>for</strong>ms are constructed. Often additional facilities are necessary as well,<br />
such as stairs leading to the spring, walls to prevent collapse of the embankments surrounding the spring<br />
and measures to prevent dirty washwater from contaminating the groundwater.<br />
Spring water is not available at all locations. In such cases wells are constructed and fitted with handpumps.<br />
These handpumps, which are manufactured in the Netherlands and have been developed<br />
specifically <strong>for</strong> rural areas in Africa 4 , are always provided in combination with spare parts.<br />
c. Organization<br />
Local contractors implement the project. The RC <strong>Bertoua</strong> selects the objects, requests bids from and<br />
awards contracts to contractors, and is in charge of technical supervision during construction as well as<br />
PR aspects.<br />
RC Scherpenzeel-Woudenberg is in charge of fund raising, is party to the negotiations on investments,<br />
receives accountant reports and technical reports on each sub-project, checks the works on site and<br />
arranges feedback to those who have provided substantial financial contributions.<br />
d. Financial management and control<br />
Rotary Club Scherpenzeel-Woudenberg has established a project group specifically <strong>for</strong> the Project, with a<br />
Chairman and Treasurer, among others. Separate bank accounts have been opened in the name of the<br />
Club and of the Community Service Foundation. For both accounts an ANBI status has been applied <strong>for</strong>,<br />
so that donations by private parties are tax-deductible within the prevailing regulations.<br />
4<br />
The handpumps were originally developed in the course of Dutch-assisted bilateral rural water supply projects in the<br />
districts of Shinyanga and Morogoro of Tanzania.<br />
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Typical spring tapping as constructed in the project<br />
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Typical dug well as constructed in the project<br />
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Legally, the Treasurer of the Club is responsible, but in practice the Audit Committee checks the books of<br />
both treasurers.<br />
A summary of investments and financing <strong>for</strong> each of the phases under the Project is given below 5 .<br />
Phase 1 2 3 4 5 6 Total %<br />
Year 2002/03 2004/05 2005/06 2006/08 2009/10 2012? 2001/12? -<br />
No. of WP 6 8 8 10 10 10 8 54 -<br />
Investment<br />
Wells 29,165 34,250 57,045 65,555 53,538 44,544 284,097 74.4%<br />
Pumps - 4,989 5,435 6,000 8,007 6,906 31,337 8.2%<br />
Travel expenses 4,540 4,907 3,433 3,736 4,865 4,865 26,346 6.9%<br />
Local expenses 4,268 2,284 1,525 1,677 1,665 1,665 13,084 3.4%<br />
Miscellaneous 2,860 4,538 4,787 2,515 - - 14,700 3.8%<br />
Un<strong>for</strong>eseen - - - - 6,640 5,800 12,440 3.3%<br />
Total 40,833 50,968 72,225 79,483 74,715 63,780 382,004 100.0%<br />
Average per WP 5,104 6,371 7,223 7,948 7,472 7,973 7,074 -<br />
Financing<br />
NGOs 19,900 17,500 32,700 34,000 31,300 26,620 162,020 42.4%<br />
Inbo Foundation 9,077 22,704 18,500 13,200 697 697 64,875 17.0%<br />
Members<br />
(private)<br />
RC Scherpenz. -<br />
Woudenberg<br />
- - - - 432 - 432 0.1%<br />
7,588 6,199 8,250 9,579 16,052 29,798 77,476 20.3%<br />
RC <strong>Bertoua</strong> 4,268 2,284 1,525 1,677 1,665 1,665 13,084 3.4%<br />
Other RCs - 2,281 11,250 21,027 24,559 5,000 64,117 16.8%<br />
Total 40,833 50,968 72,225 79,483 74,715 63,780 382,004 100.0%<br />
e. Maintenance<br />
In spite of the aim to construct low-maintenance (ideally: maintenance-free) facilities, damages do occur<br />
as the concrete structures are subject to weather influences and wear and tear. At many water points<br />
queues of people can be observed, from sunrise to sundown, waiting <strong>for</strong> their turn to collect water, which<br />
is an indication of the intensive use that is made of the facilities.<br />
Attempts are being made to make arrangements <strong>for</strong> cleaning, technically responsible use, and the creation<br />
of maintenance funds. Three Rotary Clubs from the Veenendaal region are assisting a starting local<br />
contractor, both financially and with know-how, to establish a maintenance set-up <strong>for</strong> the water sources<br />
that have been constructed or upgraded so far, and which should eventually become self-supporting [15].<br />
Pending the completion of the pilot phase of this maintenance project, the maintenance of the water points<br />
constructed or rehabilitated by the Project remains to be taken into account in the budget <strong>for</strong> the remaining<br />
phases of the Project.<br />
5<br />
The summary was prepared on 21 January 2009. At that time phases 1 through 4 had been completed; in<strong>for</strong>mation on<br />
phases 5 and 6 was based on prognoses.<br />
6<br />
WP = water point (spring tapping or well with handpump)<br />
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f. Investments<br />
During the first phase the investments per water point were around € 5,000 each (earlier estimates<br />
mention € 4,000 <strong>for</strong> a spring protection, against € 6,000 <strong>for</strong> a well with handpump). Inflation in Cameroon<br />
is around 4% annually, however, and as the Project is reaching also more different locations, higher<br />
investments per water point are to be expected. In addition, maintenance funds must be taken into<br />
account as well, in view of the extensive use and resulting wear and tear of the water points. The overall<br />
investment <strong>for</strong> the entire Project is estimated at around € 400,000.<br />
g. Financing<br />
For financing the Project subsidies have been requested from NGOs such as The Rotary Foundation,<br />
Cordaid and NCDO. For phase 1 a KPA subsidy from NCDO was obtained, as well as a contribution from<br />
The Rotary Foundation; <strong>for</strong> phases 2, 3, 4 and 5 contributions were obtained from Cordaid.<br />
RC Scherpenzeel-Woudenberg raises the necessary funds through donations from its own members,<br />
presentations <strong>for</strong> other Rotary Clubs and at sports events, fund raising activities such as concerts, wine<br />
tasting, the sale of Christmas cards, lotteries, the sale of art objects, a Christmas fair, and – in January<br />
2010 – a sponsored cycling event by eight male and two female members over around 400 km in the<br />
interior of Cameroon. This event was able to raise a total of around € 70,000.<br />
At the moment that a contribution is requested from a donor organisation, the proceeds of the various fund<br />
raising activities are not yet known. The Rotary Club Scherpenzeel-Woudenberg has undertaken to cover<br />
any deficit within the budget as may appear afterwards.<br />
h. Side effects and spin-offs<br />
Raising awareness in the Netherlands <strong>for</strong> the problems of Africa is considered an important side effect of<br />
this project. Fund raising activities involve many publicity aspects. This has resulted in requests from other<br />
Rotary Clubs 7 to be allowed to participate, and increasingly individual members and non-members want to<br />
join (at their own cost) in the planned visits to <strong>Bertoua</strong>.<br />
As a result, a large number of other projects are being undertaken, separate from the water supply project.<br />
An in<strong>for</strong>mal “Netwerk Oost Kameroen” (Network East Cameroon) has thus been established, which<br />
includes:<br />
<br />
<br />
<br />
<br />
Inbo Foundation;<br />
Stichting Kinderen van Abong Mbang (Foundation “Children of Abong Mbang”);<br />
Yoreem Foundation;<br />
RC Scherpenzeel-Woudenberg, RC Veenendaal, RC Veenendaal Regio and RC Rhenen-<br />
Veenendaal.<br />
A small foundation has adopted an orphanage; a joint undertaking of various associations and foundations<br />
is arranging <strong>for</strong> 900 school benches, to be manufactured by local contractors using trainees of the local<br />
technical school; a foundation is setting up a girls’ school, and a foundation has been established with the<br />
purpose of attracting a bank to start micro-financing in <strong>Bertoua</strong>.<br />
Three Rotary Clubs at and around Veenendaal have started a project <strong>for</strong> the maintenance and community<br />
involvement in the constructed and rehabilitated water points in and around <strong>Bertoua</strong>.<br />
7<br />
E.g. Op Seyst, Boskoop, Leusden, Hilversum III, Amersfoort, Bunschoten-Spakenburg, De Bilt-Bilthoven, Wijdemeren,<br />
Unna (D) and Chelmerbridge (UK).<br />
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3 KEY ISSUES<br />
3.1 Specific Project goals<br />
The primary aim of the Project is to supply with good-quality drinking water not only the town of <strong>Bertoua</strong>,<br />
but also its rural area and surrounding villages. <strong>Clean</strong> drinking water improves public health. Especially<br />
children, whose resistance is lower than that of adults, often fall victim to water-related diseases. The<br />
Project thus aims at reducing child mortality. But clean drinking water also leads to less disease in adults,<br />
which means: higher productivity, a higher family income, and less poverty.<br />
The specific goal of the Project is to provide all the people of <strong>Bertoua</strong> with access to clean and wholesome<br />
water through the realization of around 55 water points.<br />
3.2 Number of people benefiting from the Project<br />
The total number of water points that have been constructed or rehabilitated during the Project amounts to<br />
46: 31 spring tappings and 15 wells with handpumps. It has been reported that a water point may serve up<br />
to 3,000 persons, but this number cannot be substantiated. Whatever the situation may be, it is clear that a<br />
substantial number of people have been provided with much better water through the project, and that as<br />
such the project has been a clear success.<br />
3.3 Parties involved<br />
Parties involved in the Project are:<br />
<br />
<br />
<br />
<br />
<br />
Rotary Club Scherpenzeel-Woudenberg,<br />
Rotary Club <strong>Bertoua</strong>,<br />
Local contractors,<br />
Beneficiaries,<br />
Others.<br />
Rotary Club Scherpenzeel-Woudenberg is in charge of fund raising, is party to the negotiations on<br />
investments, receives accountant reports and technical reports on each sub-project, checks the works on<br />
site (during an annual site visit) and arranges feedback to those who have provided substantial financial<br />
contributions.<br />
Rotary Club <strong>Bertoua</strong> selects the objects and contractor(s), and is in charge of technical supervision during<br />
construction, as well as PR aspects. For technical supervision RC <strong>Bertoua</strong> sometimes employs a local<br />
technical expert.<br />
Local contractors carry out the works, apparently on the basis of unit prices. Upon commissioning, the<br />
water sources are handed over to the beneficiaries.<br />
The Church provides assistance to the Project <strong>for</strong> importing the handpumps, paying <strong>for</strong> transportation and<br />
customs clearance.<br />
Although it appears that several other organizations (NGOs and GOs) are or were active in the field of<br />
water supply [14], notably in the rural areas around <strong>Bertoua</strong>, none of these is currently involved in the<br />
Project.<br />
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Partners<br />
RC<br />
Scherpenzeel-<br />
Woudenberg<br />
Technical<br />
Adviser<br />
Private Sector:<br />
Local Consultants<br />
Local Contractors<br />
Suppliers<br />
RC <strong>Bertoua</strong><br />
NGO’s and<br />
Church<br />
Organisations<br />
Local<br />
Government<br />
<strong>Water</strong> Users<br />
Existing project organization<br />
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3.4 Criteria <strong>for</strong> the selection of water points<br />
3.4.1 Selection of beneficiaries<br />
At the time of the start of the Project, potential beneficiaries requested the assistance of the Bishop/<br />
Archbishop. Consequently, the construction of the first 4 to 5 water points ware coordinated by the<br />
Catholic Church with support from Inbo Foundation. Later on, requests were addressed to the RC <strong>Bertoua</strong>.<br />
RC <strong>Bertoua</strong> then submitted proposals to RC Scherpenzeel-Woudenberg.<br />
During the field visit it did not become entirely clear how priorities are set <strong>for</strong> selecting potential<br />
beneficiaries. Aspects that were mentioned to play a role are:<br />
– number of people requiring improved water supply in the relevant community;<br />
– availability of alternative water sources;<br />
– personal relations.<br />
When asked which aspect is more important in practice, the persons interviewed provided different<br />
answers. It is clear, however, that the opinion of the Chairman of RC <strong>Bertoua</strong>’s <strong>Water</strong> Committee carries a<br />
lot of weight.<br />
It was observed that water points have been taken up at considerable distances from <strong>Bertoua</strong>, even<br />
though in the town itself, and in surrounding villages at shorter distances, there are certainly large groups<br />
of people who still lack a reliable water supply. A more systematic approach, starting at the town itself, and<br />
slowly widening its scope, would have appeared more logical.<br />
3.4.2 Selection of sites/locations<br />
It appears that the selection of sites/locations aimed primarily at natural springs, as wells with handpumps<br />
were considered to require more maintenance and involve higher costs, both capital costs and replacement<br />
costs <strong>for</strong> the handpumps. This prioritization may not be entirely correct, however, as aspects of<br />
source protection (more difficult in case of natural springs) and its consequences <strong>for</strong> water quality appear<br />
not to have been taken into account sufficiently.<br />
Once requests <strong>for</strong> assistance by local communities had been entertained, the selection of sites was thus<br />
primarily governed by the local availability of natural springs. In case these were not available, sites <strong>for</strong><br />
handpump wells were chosen.<br />
In practice, the Project engineer makes an inventory of potential locations. He proposes sites, prepares a<br />
design (sometimes of a very sketchy nature only) and a bill of quantities, and requests a quotation from<br />
the contractor 8 . From around 15-20 sites RC <strong>Bertoua</strong> then selects the locations to be included in the<br />
respective phase of the Project. The final decision on the site is taken by the Chairman of RC <strong>Bertoua</strong>’s<br />
<strong>Water</strong> Committee.<br />
3.4.3 Selection of technical options<br />
Technical options throughout the Project have been limited to the protection of natural springs, and the<br />
construction of hand-dug wells with handpumps. For cost reasons, first priority was given to protected<br />
springs. The option of bored deepwells with handpumps has apparently never been investigated, probably<br />
because of a lack of qualified well-drilling contractors and equipment, and the higher cost to be expected.<br />
8<br />
At least, this was the situation at the start of the project. It appears that currently at most sketch designs are used, that<br />
no bills of quantity are prepared, and that fixed unit prices are being used, <strong>for</strong> different types of works.<br />
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Borehole drilling near Abong Mbang<br />
Still, during his field visit Mr. Frank Jansink observed that borehole drilling was ongoing at a site near<br />
Abong Mbang.<br />
It appears that from Phase 3 onwards 3 or 4 standard ‘designs’ are being used, with fixed unit prices:<br />
– Type A spring protection, difficult: CFA 3,900,000 9 or: € 5945 (e.g. Bartombo, <strong>Bertoua</strong> II, Ndoumbi<br />
A);<br />
– Type B spring protection, medium; CFA 2,600,000 or: € 3964 (e.g. Bonice);<br />
– Type C spring protection, easy: CFA 1,650,000 or: € 2515 (e.g. Gouverneur);<br />
– Hand-dug well: CFA 3,500,000 (€ 5336) + CFA 2,500,000 (€ 3811) <strong>for</strong> handpump (inclusive of<br />
import duties, customs, transport)<br />
Local conditions differ, however, and apparently the contractor has to fit actual costs within the fixed unit<br />
price. This has – in several cases – adversely influenced the quality of the structures, notably by the<br />
omission of rein<strong>for</strong>cement steel to save on total costs. In general, there appears to be little or no check on<br />
actual costs of construction. As a consequence, the quality of works completed recently appears to be<br />
lacking.<br />
3.5 Project implementation and management capacity<br />
The <strong>Water</strong> Committee of RC <strong>Bertoua</strong>, and specifically its Chairman, plays an important role in the local<br />
realization of the Project. The relatively small membership of RC <strong>Bertoua</strong> could be considered a risk, as<br />
replacement of members of the <strong>Water</strong> Committee in case of need may be difficult to realize. The Rotary<br />
Club <strong>Bertoua</strong> has set a target to grow from the current 6 members to 12 members in 2010 and 20<br />
members in the more distant future, but there is no indication when this could be realized – if at all.<br />
Local contractors implement the project. The first of these, Laurent Esse, worked 19 years <strong>for</strong> Care, and<br />
thus gained an extensive experience with springs and wells. He was involved from the start of the project,<br />
but was subsequently replaced by another contractor. The reason <strong>for</strong> this was mentioned to be his<br />
9<br />
A cost break-down given by Abidjane <strong>for</strong> a spring protection type A results in a total of CFA 4,180,000 or: € 6372, as<br />
follows:<br />
Preparation: CFA 30,000 (€ 46, or: 0.7%)<br />
Earthwork: CFA 800,000 (€ 1,220, or: 19.1%)<br />
Foundation, concrete, stone walls, spring tapping structure, drainage channel: CFA 1,500,000 (€ 2,287, or: 35.9%)<br />
Storage tanks, slabs, floor, stairs, laundry slab, drainage: CFA 1,700,000 (€ 2,591, or: 40.7%)<br />
Miscellaneous works: CFA 150,000 (€ 229, or: 3.6%)<br />
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insistence on increasingly higher payment per water point. There is a difference of opinion between<br />
interviewed parties about whether such higher costs were indeed warranted. The experience with the<br />
current contractor, André Abedjine, who indicated to do his utmost to remain within the stipulated unit cost,<br />
appears to indicate that overly adhering to these unit costs may result in poor-quality structures and that<br />
higher budgets per water point may indeed have been warranted. Moreover, the quality of the first water<br />
points constructed by the Laurent Esse – as observed during the field visit – was generally quite good. The<br />
second contractor, Kapi, was reported to have per<strong>for</strong>med more poorly anyway, so that his services were<br />
terminated, after which the current contractor, Abedjine, was engaged <strong>for</strong> Phases 4 and 5. Also Abedjine<br />
indicates that the unit cost should be raised by 15% <strong>for</strong> proper quality work.<br />
3.6 Cooperation with Government<br />
There appears to be no <strong>for</strong>mal working relationship between RC <strong>Bertoua</strong> and any level of Government<br />
within the framework of the Project. Neither has there been any coordination between the Project and the<br />
local water supply company.<br />
During the field visit it transpired that so far neither the community nor the local authorities are involved in<br />
the project to any serious degree. Local communities are requested to agree to certain activities be<strong>for</strong>e the<br />
construction is started, but in practice there is no sanction on their not following up on these promises.<br />
It would appear that water supply is no <strong>for</strong>mal policy issue <strong>for</strong> the government of <strong>Bertoua</strong>.<br />
3.7 Ownership of water points<br />
The future beneficiaries are hardly involved in the Project. Notably lacking has been the insistence on<br />
putting arrangements in place <strong>for</strong> operation and maintenance of the facilities. During the field visit it was<br />
mentioned that the potential beneficiaries are required to undertake some activities, but that apparently no<br />
action is being taken when they default on their promises/pledges.<br />
During the field visit by Mr. Jansink it was mentioned that a large number of other organizations are, or<br />
have been, active in the region, notably in the rural areas. Often these organizations put as a precondition<br />
that the future beneficiaries contribute in cash or in kind. This may amount to 5% to 20% of the<br />
construction cost. However, within the Project up to this moment there appears to be no beneficiary<br />
contribution whatsoever.<br />
An option might be to start any construction activity with a 4-party contract, including not only RC<br />
Scherpenzeel-Woudenberg, other investors such as Inbo Foundation, and RC <strong>Bertoua</strong>, but the local<br />
community that will benefit from the improved water source as well. The question remains how the Rotary<br />
Club should then check that the local community adheres to its part of the contract and, if not, what<br />
measures would be possible.<br />
Upon commissioning, the water sources are handed over to the beneficiaries. The local community should<br />
then keep the spring tapping and surroundings clean, and should also arrange that damages are reported<br />
and subsequently repaired. In some cases the local people first have to be instructed that maintenance is<br />
essential. There is a “Chef” and a local community council who play a role, but local differences are large.<br />
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During the field visit a varied impression was obtained; it was observed that:<br />
–<br />
–<br />
–<br />
–<br />
the level of organization ranged from well organized to no organization at all;<br />
water was made available free of cost, or was paid <strong>for</strong> (from around CFA 200 per family and per<br />
month, or around CFA 1 per litre;<br />
maintenance was regularly done in some cases, against no maintenance at all in others;<br />
in all cases the role of the Chef is very important.<br />
As potential bottlenecks <strong>for</strong> community maintenance / management were mentioned:<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
water vendors abstracting water from a water point <strong>for</strong> commercial purposes;<br />
users from outside the local community;<br />
heavy demands on the people during certain periods (harvest time, etc.) which renders it difficult to<br />
mobilize sufficient people <strong>for</strong> cleaning and maintenance;<br />
(sometimes) the reduced yield (seasonal) of a water point;<br />
lack of involvement of the community in the design of the water point;<br />
lack of a sense of responsibility (notably with the male users);<br />
lack of (clear) ownership<br />
Workshop on community involvement,<br />
organized by Mutcare<br />
The aspect of community involvement is now being taken up within the maintenance-oriented project<br />
undertaken by the RCs of the Veenendaal area. A pilot phase <strong>for</strong> this project is currently being carried out<br />
by Mutcare and GIC/RASAAD 10 [9, 15]. Notably the document by Mutcare sums up a number of activities<br />
that should be undertaken <strong>for</strong> increasing the involvement of the local community (see Appendix 3). During<br />
the pilot phase – which should be completed by the end of November 2010 – these approaches are being<br />
tested in practice, to be subsequently carried out <strong>for</strong> all water points that have been constructed under the<br />
Project. A first report on the activities by Mutcare is indicated in chapter 6 [15].<br />
Ownership of the land on which the water point is located, is questionable at best. In practice often the<br />
Chef takes a major role, but otherwise property issues remain vague.<br />
10<br />
Mutcare and GIC/RASAAD are local NGO’s with extensive experience in the field of community mobilization and<br />
sensitization. Both are currently carrying out a pilot phase <strong>for</strong> community involvement in the water points that have been<br />
realized under the project. A summary of the approach proposed by Mutcare is given in Appendix 3.<br />
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3.8 <strong>Water</strong> and health related user involvement<br />
Health education and training of users are important aspects in a project like this. Currently, the people<br />
collecting water are interested mainly in the convenience of collecting water, rather than its quality. This<br />
also means that they are collecting clean water in dirty buckets, <strong>for</strong> instance.<br />
Also the use of handpumps needs to be explained. People are often – unnecessarily – banging the handle<br />
against the stops, which increases wear on the bearings without offering any benefits. Also, when a well<br />
dries up, the people start to pump even harder, without any effect. User-directed education and training is<br />
thus an important issue.<br />
These aspects are currently being taken into account during the pilot phase of the maintenance project by<br />
the RC’s of the Veenendaal area.<br />
3.9 Technical supervision<br />
Originally the work of the contractor(s) was supervised by a professional engineer, Mr. Jean Marcel<br />
Medou, who also prepared the designs <strong>for</strong> the water points under Phase 1, and supervised the work by<br />
the contractor at that stage, Mr. Laurent Esse. Some reports mention that RC <strong>Bertoua</strong> considered the cost<br />
involved too high, so that this arrangement was discontinued. During the field visit of Mr. Frank Jansink<br />
another explanation was given, namely that <strong>for</strong> health reasons Mr. Medou was no longer available. Some<br />
sources mention that <strong>for</strong> phases 2 and 3 the engineering was done by the contractor Esse himself, like a<br />
Design & Construct contract. This happened virtually without outside control, either on the design or on the<br />
construction itself. The result was mentioned to be less than desired so that the Chairman of RC <strong>Bertoua</strong>’s<br />
<strong>Water</strong> Committee decided to terminate the contract.<br />
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The services of another engineer, Mr. Mfoum, were then used, but this was mentioned not to have been a<br />
success either. From that time onward, technical supervision has been done by the Chairman of the RC<br />
<strong>Bertoua</strong>’s <strong>Water</strong> Committee – who obviously does not have the specific technical background. In serious<br />
cases the assistance of Mr. Medou is still sought, but because of his poor health he is no longer in a<br />
position to visit the locations of the water points.<br />
3.10 Improvement in health conditions as a result of the Project<br />
According to an interview by RC members with the Health Inspector (in May 2004) no reliable data is<br />
available on water-related diseases such as amoebiasis, dysentery, typhoid fever, cholera, etc. All<br />
together, these were said to constitute a problem comparable to that of e.g. AIDS, <strong>for</strong> which statistical data<br />
do exist. In<strong>for</strong>mation provided during the June 2010 field trip by the Chairman of RC <strong>Bertoua</strong>, owner of<br />
several pharmacies, indicates that the use of medicines related to water-related diseases has notably<br />
decreased, which might be an indication <strong>for</strong> the success of this and similar projects.<br />
3.11 Exit strategy<br />
There is no <strong>for</strong>mal exit strategy <strong>for</strong> the Project, even though the originally expressed intention to provide<br />
<strong>Bertoua</strong> with clean water through the construction of around 55 water points might be considered as such.<br />
Current plans are awaiting the results of this evaluation report, but are based on the assumption that the<br />
Project will continue <strong>for</strong> some time in any case. No decision appears to have been taken on whether such<br />
continuation would be in the shape of rehabilitating or constructing other water points, or would<br />
concentrate first on any required maintenance or rehabilitation <strong>for</strong> the 46 water points that have been<br />
taken up so far. It is to be expected, however, that the implementation of Phase 6 would be based on the<br />
results of the maintenance-related project that is currently ongoing.<br />
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4 RESULTS OF FIELD VISIT<br />
4.1 Inventory and interviews<br />
All 46 water points that were taken up within the Project thus far have been visited, either during the field<br />
visit by Mr. Jansink, Mr. Emini and Mr. Abedjine together (30 water points in total), or subsequently by Mr.<br />
Emini and Mr. Abedjine (16 water points). All relevant data on the water points was collected (see<br />
paragraph 4.1.1). In addition, a number of (in<strong>for</strong>mal) meetings and interviews was held (see paragraph<br />
4.1.2).<br />
4.1.1 Data collection<br />
Vital data of all water points have been collected through personal observation and interviews with local<br />
users of the water points. This data includes:<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
general in<strong>for</strong>mation:<br />
• date of visit, number, location, coordinates (as established through GPS);<br />
• year of construction/rehabilitation, contractor involved;<br />
technical in<strong>for</strong>mation and design:<br />
• flow / output, materials used, water point lockable or not, well diameter, etc.;<br />
• overflow, bucket stand, fencing, etc.;<br />
• drainage around water point, upstream and downstream;<br />
• pump;<br />
condition of water point:<br />
• maintenance status, including drainage;<br />
• infiltration risk (dirt, spill water, etc.);<br />
water quality and use:<br />
• clarity, colour, smell, use of the water;<br />
reliability of the water point:<br />
• does the source dry up? If so, what do the users do?<br />
• distance to water point and alternatives:<br />
• minimum and maximum distances to the water point;<br />
• do alternatives exist and at what distance?<br />
ownership:<br />
• who owns the land / water point?<br />
• is water free or paid <strong>for</strong>?<br />
• maintenance:<br />
• does maintenance take place, and by whom?<br />
• remarks/observations;<br />
• sketch of the water point.<br />
For each water point a data sheet has been filled out, and at most of the sites digital photographs have<br />
been taken. This in<strong>for</strong>mation is included in Appendix 2 to this report. The locations of the various water<br />
points are indicated in Fig. 1 in Appendix 1.<br />
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4.1.2 Interviews and meetings<br />
A number of meetings, visits and introductions were held:<br />
– in<strong>for</strong>mal meetings with the Chairman and members of RC <strong>Bertoua</strong>’s <strong>Water</strong> Committee;<br />
– meetings with Mutcare and GIC/Rasaad;<br />
– workshop with Mutcare and users of water points;<br />
– meeting with the Mayor of <strong>Bertoua</strong>;<br />
– introduction to the <strong>Water</strong> Administration <strong>for</strong> East Province;<br />
– various discussions with Mr. Medou, the Engineer notably <strong>for</strong> Phase 1;<br />
– visit to the water supply company of <strong>Bertoua</strong>.<br />
4.2 Location with respect to latrines and solid waste dumping places<br />
The location of latrines or solid waste dumping places appears not to be considered in locating the water<br />
points at all. Also otherwise, the selection of sites appears to be based on <strong>for</strong>ce of habit rather than<br />
technical of geohydrological surveys. Protected springs appear to be more vulnerable to contamination by<br />
such places than dug wells, as the water is collected at very shallow depths. This aspect should be taken<br />
into account more seriously when weighing the pros and cons of spring tappings versus wells with<br />
handpumps.<br />
Waste dump in immediate surroundings<br />
of well site<br />
4.3 Appropriateness of design<br />
The method of construction of the water points during phases 4 and 5 mostly resembles a Design &<br />
Construct approach, however without proper checks on the design, with a lack of design drawings and<br />
tender documents, bills of quantities, etc., and without proper supervision. Even though the results appear<br />
to be reasonable, the vast knowledge and expertise of an engineer like Mr. Medou is hardly used.<br />
Currently used designs are of a sketchy nature at best.<br />
4.4 Maintenance period<br />
The contract <strong>for</strong> the construction of water points as used <strong>for</strong> the earlier phases envisages a maintenance<br />
period of half a year. The contract document stipulates that 5% of the contract sum is retained, and that<br />
after 6 months a check is carried out on the status of the water point, and any deficits need to be<br />
addressed by the contractor. It is unclear whether the maintenance period applies to the later phases<br />
(from phase 4 onward) as well.<br />
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5 OVER-ALL CONCLUSIONS AND RECOMMENDATIONS<br />
5.1 Conclusions<br />
Main conclusion<br />
In the <strong>Bertoua</strong> area there is plenty of water, but a severe lack of clear and wholesome drinking water.<br />
The main conclusion is that the Project meets an enormous demand, by providing:<br />
–<br />
–<br />
–<br />
easier access,<br />
to cleaner water,<br />
at a shorter distance,<br />
but that certain improvements are possible, as outlined below.<br />
Technical aspects<br />
Contractor has ample experience, but<br />
–<br />
–<br />
–<br />
–<br />
Design drawings and specifications are lacking;<br />
Drainage is often poorly designed;<br />
There is insufficient attention <strong>for</strong> / protection against contamination through infiltration of dirty/<br />
polluted water;<br />
Details such as bucket stand, fencing, etc. often are either lacking or not sufficiently well-thoughtout<br />
(e.g. use of vulnerable plastic taps, lack of drainage measures).<br />
Tendering and supervision<br />
–<br />
–<br />
–<br />
–<br />
–<br />
Cost per water point was calculated <strong>for</strong> Phase 1 only, but is currently based on type only (A, B, C<br />
and well);<br />
Insistence on remaining within unit costs endangers quality of the work: cost estimates need to be<br />
adapted;<br />
Supervision on construction is (virtually) lacking;<br />
During phase 1 there was a maintenance period of 6 months, but it is unclear whether this still<br />
applies;<br />
There is no public tendering, reportedly because of a lack of sufficiently qualified contractors.<br />
Involvement and responsibility of users<br />
–<br />
–<br />
–<br />
–<br />
Involvement of the users is reported to be a precondition <strong>for</strong> inclusion in the project, but hardly<br />
plays a role in practice;<br />
There is no contribution from the future beneficiaries during construction, whether in cash or in kind;<br />
User involvement after completion of the water point varies wildly, generally depending on the role<br />
taken by the Chef;<br />
There is a general willingness to participate, but no consciousness / appreciation of the importance<br />
of community management / maintenance;<br />
Implementation and management capacity of RC <strong>Bertoua</strong><br />
–<br />
The heavy dependence of the project on the limited number of people in the <strong>Water</strong> Committee of<br />
RC <strong>Bertoua</strong>, and particularly its Chairman, poses a risk as there appears to be no-one to take over<br />
these duties if that would ever be required.<br />
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5.2 Recommendations<br />
The main recommendation is to continue with the Project,<br />
but in doing so to take into account the following:<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
–<br />
Review the overall project approach:<br />
• in relation with the national water policy of Cameroon, notably whether water is to be<br />
regarded as a free service, or as a paid <strong>for</strong> commodity;<br />
• verify the reported inclusion of <strong>Bertoua</strong> in a water-related World Bank programme;<br />
• in relation to the roles of local government bodies, notably the role of the Chefs;<br />
• chart action plans, including budgeting renovation of earlier completed water points, and<br />
taking into account the (intended) users’ willingness to contribute in cash or in kind;<br />
Improve the selection of new water points:<br />
• take into account in<strong>for</strong>mation on water points and water supply coverage provided by<br />
not only RC <strong>Bertoua</strong>, but others (including the water supply company) as well;<br />
• develop a policy of saturation from <strong>Bertoua</strong> town outward rather than haphazardly<br />
selecting points in the wide surroundings as well;<br />
• keep sufficient distance from potential polluters, e.g. latrines, dung heaps, solid waste<br />
dumps, etc.<br />
Ensure involvement of the intended beneficiaries prior to the start of construction:<br />
• organize the community, <strong>for</strong>ming a water committee, etc.;<br />
• demand a contribution in cash, materials, or labour, etc.;<br />
• involve the community in selection of water source and type of design of the works;<br />
Formulate conditions <strong>for</strong> financing new water points:<br />
• in<strong>for</strong>mation to be provided by the intended users;<br />
• involvement and organization of the intended users;<br />
• provision of technical in<strong>for</strong>mation to the intended users, and in<strong>for</strong>ming them on the cost<br />
involved, <strong>for</strong> construction as well as maintenance;<br />
Prepare type designs, including details of all relevant items, and providing boundary conditions,<br />
notably <strong>for</strong> the different types of spring tappings, with Bills of Quantities;<br />
Review the design of spring protections, to adequately tackle the issue of source protection<br />
through proper drainage;<br />
Improve cost estimates <strong>for</strong> individual water points;<br />
Prepare a simple Bill of Quantities <strong>for</strong> each type of water point, including costs and options <strong>for</strong><br />
community participation related to:<br />
• digging, excavation and other earthwork;<br />
• construction of lining and well cover (<strong>for</strong> handpump well);<br />
• drainage and soakaway pit;<br />
• fencing;<br />
• handpump;<br />
Prepare a list with simple technical recommendations, such as:<br />
• use rein<strong>for</strong>cement nets <strong>for</strong> concrete floors, walls, etc.;<br />
• keep concrete moist during curing;<br />
• recommendations <strong>for</strong> concrete composition;<br />
• use natural stone slabs at outflow pipe and overflow, rather than concrete;<br />
• include a bend/elbow in the overflow pipe;<br />
• use a steel pipe with flange connection <strong>for</strong> the outflow pipe;<br />
• construct bucket stands at spring protections as well as handpump wells;<br />
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–<br />
–<br />
–<br />
–<br />
• provide a name plate with unique water point number, name of location and year of<br />
commissioning;<br />
• provide a locking device;<br />
Improve control and supervision over the contractor(s) by appointing <strong>for</strong> each phase an<br />
independent supervising engineer with a clear job description <strong>for</strong>:<br />
• checking designs and costs quoted by the contractor;<br />
• supervising the contractor during construction;<br />
Ensure involvement of beneficiaries after commissioning of the works:<br />
• clarify issues regarding ownership, distribution of water outside the community (e.g. to<br />
water vendors or users from adjacent communities), opening hours of pump or well;<br />
• arrange health and sanitation education and, from there, education on the importance of<br />
maintaining the water point and its cleanliness: arrange sufficient discharge of spill<br />
water, prevent infiltration of contaminated water especially upstream of the spring, etc.;<br />
• make clear arrangements <strong>for</strong> operation and maintenance (O&M), including preparing<br />
and introducing O&M cards;<br />
• make clear arrangements about who checks or controls the water point;<br />
Arrange <strong>for</strong> a more professional control / coordination from the Netherlands:<br />
• obtain more structured in<strong>for</strong>mation on the number of users per water point;<br />
• carefully note the locations of the completed and future water points on 1:50,000 maps;<br />
• set up and maintain a proper technical administration of approved water points (type,<br />
location, number of users, date of completion), based on field surveys;<br />
Formulate an exit strategy <strong>for</strong> a proper handing over of approved water points and <strong>for</strong> winding up<br />
the activities.<br />
Every project has not only a start, but also an end!<br />
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6 DOCUMENTATION<br />
[1] “<strong>Water</strong> voor <strong>Bertoua</strong>” (“<strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong>”), June 2004, Rotary Club Scherpenzeel-Woudenberg,<br />
Rotary Club <strong>Bertoua</strong>, Inbo Foundation.<br />
[2] “Draaiboek Reis Kameroen, januari 2007” (“Script of Visit to Cameroon”), 5 December 2006, Koos<br />
Iseger, Georgette Hoogveld Libar, Louis Hoogveld and Anja Zandbergen<br />
[3] “L’eau c’est la vie!! voor <strong>Bertoua</strong> en Kameroen” (L’eau c’est la vie!! For <strong>Bertoua</strong> and Cameroon”),<br />
In<strong>for</strong>mation and Travel Schedule <strong>for</strong> the Journey to Cameroon, 2007.<br />
[4] “Projet d’éducation sanitaire des élèves en milieu scolaire et à domicile, aves l’apport participatif<br />
des enseignants, des parents et autres partenaires impliqués dans le processus tels que; les<br />
organisations religieuses, les collectivités territoriales décentralisées et les structures d’interface<br />
(ONG locales)” (“Project <strong>for</strong> health education of school children, both at school and at home, with<br />
the supporting participation of teachers, parents and other parties involved, such as religious<br />
organisations, decentralised local government and local NGOs’), undated.<br />
[5] “Project voor het opzetten van een netwerk van coöperatieve financiële instellingen ten behoeve<br />
van gemeenschapsontwikkeling (MC2) in de Regio Oost Kameroen” (“Project <strong>for</strong> the Establishment<br />
of Cooperative Financial Institutions <strong>for</strong> Community Development (MC2) in the Eastern Region of<br />
Cameroon”, January 2009, Amicale des Elites du Haut Nyong à Beroua (Amelith).<br />
[6] “Projet d’appui à l’appropriation des ouvrages hydrauliques du Rotary Club dans la Région de l’Est<br />
– Cameroun par les populations bénéficiaires” (“Support project <strong>for</strong> the transfer, by the Rotary Club,<br />
of water-related works in the East Region of Cameroon to the beneficiary population”), 20 January<br />
2009, Proposal by Groupe d’Initiative Commune des Prestataires - Rayon des Acteurs pour le<br />
Service et l’Appui au Développement (GIC-RASAAD).<br />
[7] “<strong>Bertoua</strong> – Ville Emergente” (“<strong>Bertoua</strong> – Emerging Town”), September 2009, a publication of the<br />
Urban Community of <strong>Bertoua</strong>.<br />
[8] “Projet d’entretien des puits avec une pompe manuelle ou des ouvrages ouverts pour l’eau potable”<br />
(“Project <strong>for</strong> the maintenance of hand pump wells or open wells <strong>for</strong> drinking water”), 21 December<br />
2009, proposal by Mutcare.<br />
[9] “Plan stratégique d’animation des projets de développement communautaire, visant la pérennité<br />
des ouvrages d’eau potable réalisés par le Rotary Club au bénéfice des populations de la Région<br />
de l’Est Cameroun” (“Strategic Plan <strong>for</strong> the Realisation of Local Community Projects Aiming at the<br />
Sustainability of <strong>Water</strong> Supply Works Realised by the Rotary Club on Behalf of the Population of<br />
the Eastern Region of Cameroon”), 2009/2010(?) by Mutcare.<br />
[10] “Fietsen voor Kameroen/<strong>Bertoua</strong>” (“Cycling <strong>for</strong> Cameroon/<strong>Bertoua</strong>”), leaflet produced by 14 Rotary<br />
Clubs in the Netherlands and abroad, Cordaid Foundation, and Rotary Foundation.<br />
[11] “Rapport Financier du Project ‘<strong>Bertoua</strong> Eau Potable’ Phase 5” (“Financial Report on the <strong>Bertoua</strong><br />
<strong>Water</strong> Supply Project, Phase 5”), January 2010, Abengmoni Joseph, Plet-TQG.<br />
[12] “Aantekeningen bezoek <strong>Bertoua</strong>” (“Notes on a Visit to <strong>Bertoua</strong>”), 29 January 2010, Koos Iseger.<br />
[13] “Samenvatting Bezoek <strong>Bertoua</strong>” (“Summary of Visit to <strong>Bertoua</strong>”), 1 February 2010, Henk de<br />
Kleuver.<br />
[14] “<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong> Project – Global Managing Approach”, June 2010, Jean Marcel Medou<br />
and Laurencin Amini.<br />
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[15] “Projet pilote d’éducation sanitaire et de gestion communautaire des ouvrages hydrauliques dans la<br />
ville de <strong>Bertoua</strong>” (“Pilot project <strong>for</strong> sanitation education and community management of water<br />
supply works in the town of <strong>Bertoua</strong>”), 2010, Mutcare.<br />
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7 COLOPHON<br />
Rotary / Inbo / Cordaid/<strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong>, Cameroon<br />
Client<br />
Project<br />
Length of report<br />
Author<br />
Contributions<br />
Project Director<br />
Date : November 2010<br />
Name/Initials :<br />
: Rotary / Inbo / Cordaid<br />
: <strong>Clean</strong> <strong>Water</strong> <strong>for</strong> <strong>Bertoua</strong>, Cameroon<br />
: 31 pages<br />
: R. Trietsch, F. Jansink, L. Emini, T.C.A. van Miert<br />
: RC Scherpenzeel-Woudenberg, Inbo Foundation, Cordaid, RC<br />
<strong>Bertoua</strong>, RC Veenendaal, Veenendaal Regio en Rhenen-<br />
Veenendaal.<br />
: E.J. Zandbergen<br />
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