Form Instructions (cont.) AUDIT REPORT (Stage 1) 24 25 26 27 28 29 30 31 Review performance data for each key customer; primary focus is on the quality and On-time Delivery (OTD) performance trends for the previous 12 months. Sources of information can include: customer satisfaction data, complaint summaries, customer reports, scorecards, key performance indicators (e.g., escapes, rejections, complaints, defectives). Summarize results and indicate whether performance is satisfactory or unsatisfactory. Include general comments/collective summary, in addition to any other applicable customer performance information gathered. List information regarding any customer special approval status that is declared (e.g., limited, probation, suspension, withdrawal). Include information regarding any additional aviation, space, and defense customer quality management system requirements, including a description and document reference. Include general comments relating to additional aviation, space, and defense customer quality management system requirements, as applicable. Obtain the necessary information and documentation required to review readiness for each of the key processes/activities/subjects listed; evaluate processes and record results/comments. NOTE: If additional key processes are identified, document the processes and associated results/comments. State any areas of concern that could be classified as a nonconformity, if not resolved before the Stage 2 audit. Recommend if the organization is ready to proceed with the Stage 2 audit by indicating ‘Yes’ or ’No’. 32 If recommendation is to not proceed with the Stage 2 audit, document the reason(s). 33 Identify ‘Yes’ or ’No’ to indicate if the organization has been requested to submit a corrective action plan prior to the Stage 2 audit. 34 Calculate and enter the number of audit man-days for the proposed Stage 2 audit. 35 36 37 38 Enter proposed date(s) of the Stage 2 audit. NOTE: Recognize the elapsed time should normally be between six weeks and three months from the date(s) of the Stage 1 audit. Specify the composition/competency of the audit team for the Stage 2 audit, including identification of any technical experts or translators that may be needed. Get organization’s representative agreement that the audit report will be made available for customer/potential customer review, as required. Identify the name and signature of the audit team leader. NOTE: Electronic signature may be used; in this case the following text can be added: 'signature on file’ or ‘electronic signature available', or similar. 39 Identify the name of the organization that conducted the audit. 40 Identify the name of the organization’s representative (auditee). 41 Identify the names of those individuals who should receive a copy of the audit report, as agreed upon with the organization’s representative.
APPENDIX G: SUPPLEMENTAL AUDIT REPORT 1 Auditing Company Name SUPPLEMENTAL AUDIT REPORT 2 Auditing Company Logo 3 Audit Type (): Stage 2 Surveillance Recertification / Approval Special 4 Audit Date(s): 5 Audit Duration (Auditor-days) On-site: Off-site: 6 Report No.: 6 Report Date: 7 Audit Team Member(s): 8 Organization: 9 Audited Site/OIN/Areas /Departments: 10 Organization staff interviewed during the audit: Name Position 11 Summary of site activities and processes: 12 Total number of nonconformities linked with this report Total MA/mi: / / 13 Total number of PEARs linked with this report Level 1/2/3/4: / / /