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Table Manners - Attainment Company

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Don Bastian, Author<br />

Jo Reynolds, Illustration<br />

Dan Hanson, Editor<br />

Elizabeth Ragsdale, Graphic Design<br />

An <strong>Attainment</strong> <strong>Company</strong> Publication<br />

©1997, 2005 <strong>Attainment</strong> <strong>Company</strong>, Inc. All rights reserved.<br />

Printed in the United States of America.<br />

ISBN 1-57861-023-0<br />

<strong>Attainment</strong> <strong>Company</strong>, Inc.<br />

P.O. Box 930160 • Verona, Wisconsin 53593-0160 USA<br />

Phone: 800-327-4269 • Fax: 800.942.3865<br />

www.<strong>Attainment</strong><strong>Company</strong>.com


<strong>Table</strong> of Contents<br />

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

At Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />

Social Skills: Ready to Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />

Ready to Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

Social Skills: Answering the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12<br />

Answering the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />

Checking the House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14<br />

Coming Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15<br />

Any Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17<br />

General Social Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-19<br />

Social Skills: Behavior Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-23<br />

Community Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24-29<br />

Stores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30<br />

Restaurants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31<br />

Information Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32<br />

Building Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33<br />

Social Skills: Men’s Restroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34-35<br />

Men’s Restroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36<br />

Social Skills: Women’s Restroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37-38<br />

Women’s Restroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39<br />

Social Skills: Waiting in Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40<br />

Waiting in Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41<br />

Asking for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42<br />

Crossing Streets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43<br />

Social Skills: Walking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44<br />

Walking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45<br />

Wheelchair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46<br />

Social Skills: Elevator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47<br />

Elevator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48<br />

Escalator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49<br />

Going Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51<br />

Travel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52<br />

Day Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53<br />

Packing Your Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54<br />

Vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55<br />

Social Skills: Hotel — Motel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56-57<br />

Hotel — Motel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58-59<br />

Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60<br />

Gas Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61<br />

Social Skills: Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62-63<br />

Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64<br />

Bicycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65<br />

Social Skills: Taxi (Cab) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66<br />

Taxi (Cab) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67<br />

Social Skills: Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68-69


Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70-72<br />

Social Skills: Commuter Train . . . . . . . . . . . . . . . . . . . . . . . . . . 73<br />

Commuter Train . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74-75<br />

Shopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77<br />

Social Skills: Grocery Store . . . . . . . . . . . . . . . . . . . . . . . . . .78-79<br />

Grocery Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80-85<br />

Grocery Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86<br />

Social Skills: Department Store . . . . . . . . . . . . . . . . . . . . . . .87-88<br />

Department Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89<br />

Department Store Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90<br />

Department Store Locations . . . . . . . . . . . . . . . . . . . . . . . . .91-92<br />

Social Skills: Clothing Purchase . . . . . . . . . . . . . . . . . . . . . . . . . 93<br />

Clothing Purchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94-95<br />

Your New Clothes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96<br />

Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97<br />

Social Skills: Vending Machine . . . . . . . . . . . . . . . . . . . . . . . . . . 98<br />

Vending Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99<br />

Eating Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101<br />

<strong>Table</strong> <strong>Manners</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102-104<br />

General Dining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105-106<br />

Social Skills: Fast Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107<br />

Fast Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108-110<br />

Social Skills: Fast Food — Drive Thru . . . . . . . . . . . . . . . . . . . 111<br />

Fast Food — Drive Thru . . . . . . . . . . . . . . . . . . . . . . . . . . .112-113<br />

Ordering a Pizza . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114-115<br />

Social Skills: <strong>Table</strong> Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116<br />

<strong>Table</strong> Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117-119<br />

Social Skills: Buffet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120<br />

Buffet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121-123<br />

Social Skills: Cafeteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124<br />

Cafeteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125-126<br />

Social Skills: Dinner Invitation . . . . . . . . . . . . . . . . . . . . . . . . . 127<br />

Dinner Invitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128<br />

Appointment Please . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129<br />

Social Skills: Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130<br />

Telephone Appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131<br />

Social Skills: Waiting Room . . . . . . . . . . . . . . . . . . . . . . . . . . . 132<br />

Waiting Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133<br />

Social Skills: Clinic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134<br />

Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135-136<br />

Medical Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137<br />

Medical Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138<br />

Social Skills: Dentist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139<br />

Dentist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140-141<br />

Optometrist — Eye Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142<br />

Optometrist — Glasses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143<br />

Social Skills: Veterinarian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144


Veterinarian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145<br />

Social Skills: Hair Salon and Barber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146<br />

Hair Salon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147-148<br />

Barber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149<br />

Money Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151<br />

Social Skills: Money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152<br />

Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153<br />

Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154<br />

Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155<br />

Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156<br />

Social Skills: Automatic Teller Machine (ATM) . . . . . . . . . . . . . . . . . . . . . . 157<br />

Automatic Teller Machine (ATM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158<br />

Potpourri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159<br />

Social Skills: Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160-161<br />

Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162-163<br />

Social Skills: Post Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164<br />

Post Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165<br />

Social Skills: Voting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166<br />

Voting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167<br />

Student:<br />

Social Skills: Laundromat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168<br />

Helper:<br />

Laundromat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169-170<br />

At Home<br />

3. Checking the House<br />

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. . Coming 171<br />

Home<br />

6. Waiting in Line<br />

7. Asking for Help<br />

Community Success Progress Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172<br />

8. Crossing Streets<br />

9. Walking<br />

10. Wheelchair Travel<br />

Activity Assessment Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11. . Elevator 173<br />

12. Escalator<br />

Going Places<br />

Activity Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13. . Packing 174<br />

14. Vacation<br />

15. Hotel-Motel<br />

16. Car<br />

Routine Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175<br />

172<br />

1. Ready to Go<br />

2. Answering the Door<br />

5. Restroom Use<br />

17. Gas Station<br />

18. Bus<br />

Activities Date Rating Date Rating Date Rating Activities Date Rating Date Rating Date Rating Activities Date Rating Date Rating Date Rating<br />

21. Airplane<br />

Money Matters<br />

Any Place<br />

19. Bicycle<br />

20. Taxi<br />

22. Commuter Train<br />

23. Grocery Shopping<br />

24. Dept. Store<br />

25. Clothing Purchase<br />

26. Pharmacy<br />

27. Vending Machine<br />

Eating Out<br />

28. Fast Food<br />

28. Pizza Delivery<br />

30. <strong>Table</strong> Service<br />

31. Buffet<br />

32. Cafeteria<br />

33. Dinner Invitation<br />

Appointments<br />

34. Telephone Appt.<br />

35. Waiting Room<br />

36. Doctor<br />

37. Dentist<br />

38. Eye Exam<br />

39. Veterinarian<br />

40. Hair Care<br />

Community Success Progress Report<br />

41. Bank<br />

42. Cash Purchases<br />

43. Check Writing<br />

44. Credit Card<br />

45. Automatic Teller<br />

46. Library<br />

47. Post Office<br />

48. Voting<br />

Potpourri<br />

49. Laundromat<br />

Comments:<br />

Rating Key: can do independently � in training � can’t perform the activity but not in training not applicable<br />

�+<br />

– X<br />


Introduction<br />

Community Success is an illustrated encyclopedia of communitybased<br />

skills . Sixty commonplace activities, like using restrooms,<br />

crossing streets and shopping at a department store, are illustrated<br />

step by step. Appropriate corresponding social skills are integrated<br />

into each activity. For example, when shopping at a department store,<br />

students learn communication with store clerks, appropriate handling<br />

of store items, when to ask for help and how to return unwanted<br />

merchandise.<br />

Community Success encourages independence! Designed primarily<br />

for individuals with cognitive or communication disabilities who<br />

participate in community-based instruction, the program features<br />

clear illustrations and easy-to-find activities. Ideal for low-level readers<br />

to use independently.<br />

Community Success follows a four-step process:<br />

Review, rehearse, assess and perform .<br />

• First, review the activity. Point out the sequence of steps and<br />

discuss the problems or issues that can occur during activity<br />

performance. Pay special attention to the social “do” and<br />

“don’t” pictures.<br />

• Then rehearse the activity before stepping out. Emphasize steps<br />

that the user is having particular difficulty completing.<br />

• Assess the user’s performance of the activity in actual community<br />

situations and establish a goal for skill development. Four<br />

Assessment Sheets are provided in the Appendix: Community<br />

Success Progress Report, Activity Assessment Sheet, Activity Goals<br />

and Routine Goals.<br />

• Finally, help the user perform the activity as independently as<br />

possible. Use any instructional technique that is effective with the<br />

student (modeling, verbal prompts, picture cues) and appropriate<br />

for the community setting.<br />

Using these resources, your creativity and the four-step learning<br />

process, your students can enjoy Community Success!<br />

All pages in Community Success may be photocopied for individual use .


Going Places<br />

Activity List<br />

Travel Options<br />

Day Trip<br />

Packing Your Bag<br />

Vacation<br />

Social Skills: Hotel — Motel<br />

Hotel — Motel<br />

Car<br />

Gas Station<br />

Social Skills: Bus<br />

Bus<br />

Bicycle<br />

Social Skills: Taxi (Cab)<br />

Taxi (Cab)<br />

Social Skills: Airplane<br />

Airplane<br />

Social Skills: Commuter Train<br />

Commuter Train<br />

1


2 Travel Options<br />

walk<br />

school bus<br />

wheelchair van (ride service)<br />

bike (bicycle) taxi cab<br />

car subway train<br />

bus airplane


Day Trip<br />

check time take necessary equipment<br />

arrange transportation pack lunch or sack<br />

get ready tell someone where you’ll be<br />

use a tote or pack wear appropriate outerwear<br />

take money and personal belongings be ready to go


Packing Your Bag<br />

choose bag fill spaces with socks and underwear<br />

select enough clothing<br />

pack toiletries in small case<br />

fold or roll clothes neatly keep with you — medications, glasses<br />

place clothes neatly in bag don’t forget . . .<br />

put shoes in pockets or bottom of bag close and lock bag


Eating Out<br />

Activity List<br />

<strong>Table</strong> <strong>Manners</strong><br />

General Dining<br />

Social Skills: Fast Food<br />

Fast Food<br />

Social Skills: Fast Food — Drive Thru<br />

Fast Food — Drive Thru<br />

Ordering a Pizza<br />

Social Skills: <strong>Table</strong> Service<br />

<strong>Table</strong> Service<br />

Social Skills: Buffet<br />

Buffet<br />

Social Skills: Cafeteria<br />

Cafeteria<br />

Social Skills: Dinner Invitation<br />

Dinner Invitation<br />

101


102 <strong>Table</strong> <strong>Manners</strong><br />

drink neatly not OK<br />

eat slowly not OK<br />

chew small portions not OK<br />

chew with your mouth closed not OK<br />

talk with your mouth empty not OK


<strong>Table</strong> <strong>Manners</strong><br />

put napkin on lap not OK<br />

use your napkin not OK<br />

use utensils<br />

not OK<br />

pass condiments not OK<br />

use condiments not OK<br />

10


10<br />

<strong>Table</strong> <strong>Manners</strong><br />

talk softly not OK<br />

talk about nice topics not OK<br />

be polite not OK<br />

ask for help<br />

not OK<br />

be courteous not OK


If you’re early, they won’t<br />

be ready . If you’re late,<br />

they’ll be upset .<br />

Social Skills: Dinner Invitation<br />

12<br />

A hostess gift is a good idea .<br />

Be a polite eater .<br />

If you stay too late, you<br />

may not be invited again .


128 Dinner Invitation<br />

ring bell — greet host offer to help<br />

enter and take off coat go to table — be seated<br />

sit and talk eat and enjoy!<br />

accept snack or beverage help clean up<br />

use restroom — wash hands exit and thanks!


Money Matters<br />

Activity List<br />

Social Skills: Money<br />

Bank<br />

Cash<br />

Check<br />

Credit Card<br />

Social Skills: Automatic Teller Machine (ATM)<br />

Automatic Teller Machine (ATM)<br />

1 1


1 2<br />

Social Skills: Money<br />

Avoid showing how much<br />

money you have .<br />

Keep your money safe<br />

in a wallet or purse .<br />

Avoid talking about<br />

how much money you have .<br />

It’s not a good idea to loan<br />

your money — you may not<br />

get it back .


Bank<br />

enter bank give materials to teller<br />

go to counter or table wait for transaction<br />

get forms get receipt or cash<br />

complete forms count and put away money items<br />

wait in line for teller exit bank<br />

1


1 Cash<br />

make sure you have enough money select correct money combination<br />

wait for transaction give money to cashier<br />

get money ready count your change<br />

listen for total put money in a safe place<br />

look for total take purchase

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