Management 2 - Schulich School of Business - York University

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Management 2 - Schulich School of Business - York University

PUBLIC SEMINARS | MANAGEMENT & LEADERSHIP

Management 2:

The Advanced Managers

Course

One of the most comprehensive personal training

opportunities available for experienced managers.

SEMINAR DATES:

November 17 - 21, 2008

July 13 - 17, 2009

An Outstanding 5-day Training Format.

Highlights Include:

PRESENTED BY





Advanced management assessments – complete analysis

of your management style with 360º feedback

A personal leadership action plan – return to your office

with specific targets for personal and professional growth

Leading organizational change initiatives – reengineer

your key processes and also manage the human side of

change

Learn a dynamic coaching system – apply proven

coaching strategies to enhance your working

relationships with staff and project teams

“SEEC and ye shall find.”

Register online or preview other programs:

www.seec.schulich.yorku.ca

Public Seminars • Executive & Residential Programs • E-Learning Programs • Conferences and Briefings • Certification & Accreditation Programs • In-company & Customized Programs


Management 2:

The Advanced Managers Course

Next Seminar Date:

November 17 - 21, 2008

Register on back or online at

www.seec.schulich.yorku.ca

PUBLIC SEMINARS | MANAGEMENT & LEADERSHIP


I have taken 15 to 20 management

courses over the past 20 years and

this one is ‘absolutely the best’.


J. Desroches, Regional Sales Manager,

Atlantic Lottery Corporation

Key Program Outcomes

About This Seminar

Management 2 is an intensive 5-day curriculum

developed specifically for executives who have

experienced the pains and gains of directing

organizational departments. The program addresses

the most contemporary issues confronting organizations

and the leaders who run them.

Executives who have participated in the program in the

past have consistently rated the course as one of the most

practical and important management learning experiences

of their career.

The 5-day curriculum is broken into learning

components that address the cornerstones of highly

effective management practices in organizations today.

Participants Will Focus on the Following

Management Themes:







Personal Management Stylings – adapting your style to

fit with organizational/group culture

Advanced Leadership Techniques – proven principles to

lead your department more effectively

Change Management Processes and Principles

Employee Communication and Development Strategies

Team Building Strategies – how to form highly efficient

and goal driven teams

Coaching, Mentoring and Group Facilitation Techniques

– today’s “big 3” management tools

1. Study the most advanced research on

leadership dynamics

2. Learn how to foster teamwork and build

stronger relations with each member of your

department

3. Better control group meetings and

team-based projects

4. Identify and reduce negative stressors that

impede personal and staff performance

5. Develop your abilities to manage complex

organizational change projects

6. Evaluate your dominant and secondary

management styles

7. Study a Coaching and Mentoring system that

will build staff skills, rapport and productivity

8. Adapt your leadership and communications

styles to fit any organizational context

9. Learn how to create ownership and pride in

performance improvements using a Balanced

Scorecard


One of the best managerial

programs I’ve ever taken! Full of

practical tools and techniques.


B. Ross, Assistant Director,

Ministry of Municipal Affairs & Housing


Program Content

Component One

Effective Leadership Strategies

in Operations

Component Two

Self Management for

Professional Success

Component Three

Group Managem

Team Developm

Introduction to Dynamic Leadership

Coaching Styles




Interpretation of coaching style self survey

using Management Activity Situations

Understanding your “preferred style”

Style flexibility and range, the key to a

dynamic leader

Leadership of Groups Within Your

Department or Organization





Choosing appropriate leadership styles

How to encourage participation

Understand and manage employee

competencies

Improving feedback and communication

back at the office

Applying the Concepts to the On-The-Job

Environment



How to make the Coaching Model work

Receiving input and feedback from your

employee work groups

Using Power Positively




Influence without intimidation

Personal power vs. position power

Eight sources of influence

Models for Improving Your Communications

With Employee Groups




The value of participation and its effect on

quality, commitment, individual satisfaction

and anxiety levels

Predicting a pattern of response from others

Learning to react in a more positive and

influential manner

Controlling Negative Workplace Attitude




How attitude impacts performance

Analyzing your LSI Self and 360˚ feedback

Action planning to improve personal and

team-related performance

Creating a Personal Action Plan



Setting personal goals for improving your

leadership performance

Establishing benchmarked time frames to

improve your self management

Self Management and Leadership Style



Using the best leadership style to get your

team up and going quickly

Developing your own strategy to deal with

teams at work

Group Leadership at W




Origins of research on

behaviour

Effective and affective

Formal vs. informal lea

Managing Conflicts & D





The five conflict styles

appropriately

Understanding organi

Thinking styles vs. dec

How to achieve group

Understanding Group M



Managing the aggress

and passive styles

Consequences of these

performance

Developing Effective T

A Tactical Approach




Stages to building the

Examining techniques

effectiveness

Developing group pro

Training Components

1

Effective Leadership

Strategies:

This session will help you to analyze your

current flexibility and range as a leader, and identify

the most appropriate coaching style

to fit with your organization’s unique culture.

3

Group Management &

Team Development Strategies:

The ability to organize and lead project teams

is essential for senior managers. This session

explores team building principles to achieve

greater business productivity.

5

Leading Organi

Whether we like it or n

is a competitive reality.

you with the knowledg

future organizational c

professionally and succ

2

Self Management For

Success:

4

Coaching, Mentoring and

Facilitation Skills:

If you are going to perform at your best

you need objective feedback from others.

This session provides direct feedback from

significant others in your company plus research

on eliminating personal & team-related stress.

Today’s 'big 3' management tools are

coaching, mentoring and facilitation. This session

will provide you with the building blocks to

develop your skills in these key areas.

IN-COMPANY TRAINING: This program can be delivered on site. Please contact

SEEC Personnel at (416) 360-8850 or visit www.seec.schulich.yorku.ca for more information


REGISTER TODAY AND ENJOY OUR

100% SATISFACTION GUARANTEE

ent &

ent Strategies

Component Four

Coaching And Facilitating For

Improved Staff Performance

Component Five

Leading Organizational Change

Projects

ork Today

effective group

behaviour

dership

ifferent Group Types

and when to use

zational culture

ision-making styles

harmony

ember's Styles

ive, constructive

behaviours to group

eamwork:

ideal team

for enhancing team

blem-solving processes

Introduction to Coaching and Mentoring



Coaching and mentoring styles compared

using Situational Leadership

Benchmarking best coaching practices

Creating a Focus and Enthusiasm for

Enhanced Performance






Raising the performance bar with higher

expectations

Setting goals with, not for your people

Tracking progress; providing support

Alternative rewards and recognition

Dealing with poor performance

Creating the Future With Your Team






New approaches to building commitment

and enthusiasm for change

10 steps to setting up a balanced scorecard

approach for your unit

Involving the team to define its mission

Benchmarking your performance

Establishing team rewards & recognition

Key Mentoring Skills





Elements of successful Mentoring

Attributes of great mentors

Helping your protégés solve problems

3 key behaviours of exceptional mentors

Creating and Facilitating a Development

Plan for Your Associates







Creating your own mentoring plan

Matching mentor and protégé

Creating customized learning plans

Facilitating, not managing a performance plan

Learning style options

Finding learning opportunities to match the

learning style of your protégés

Managing Change Using Influence





How your team can be expected to behave

in the face of change

Using your power to influence events

The 10 most important sources of power

Maximizing your power in creative ways

Balancing Power With the Naysayers’ Needs




Knowing why there is resistance

Using active listening to clarify concerns

Finding creative solutions to produce win-win

outcomes

Applying Influence and Leadership Skills

to Everyday Situations


Moving from conflict to collaboration

Pre-Work Package

zational Change:

ot, business change

This session provides

e required to manage

hange initiatives

essfully.

Each participant will receive

a Pre-work package consisting

of the LSI (Life Styles

Inventory) with 360º feedback

which must be completed and

submitted for scoring in

advance of the program. The

package will include one self

survey and 5 "others" surveys

directed to respondents whose

feedback you value.



Use of simulation will teach

rational and interpersonal

group problem-solving

skills.

Use of leadership diagnostic

assessment LSI or

Management Response

Report enables participants

to describe their own

behaviour, and action steps

they would take in varying

situations.

WAYS TO REGISTER: ONLINE FAX MAIL SEE BACK


Participate In One Of

Schulich’s Highest Rated

Programs...

Instructor Profiles

Joseph Sherren, CSP, HoF




Joe is a professional management

instructor and President of

Ethos Enterprises, where he has

trained thousands of managers

in the areas of leadership, team

development and group

motivation.

Joe has coached business leaders

around the world. Clients include

Abbott Labs, Scotiabank, M&M

Mars, Nabisco, MicroAge, Bosch

Rexroth, Easter Seals and The

University Health Network.

Joe’s corporate experience

includes 25 years in senior

management positions with a

Fortune 500 company, and is

co-author of Vitamin C For A

Healthy Workplace, an invaluable

resource for business

managers who want to increase

the productivity of employees

and reduce stress.

Who Should Attend

Cy Charney, BA, MBL, P.Admin.




Cy is one of Canada's leading

management educators and

consultants in organizational

performance and leadership.

He has instructed thousands

of managers in union and

non-unionized environments

on how to improve employee

relationships and productivity

levels.

As President of Charney &

Associates Inc., he has facilitated

learning internationally for 30

years and brings a wealth of

real world experience to the

classroom. He has authored 7

management books, including

his latest The Leader's Tool Kit.

Cy is the founder of The

Leadership Institute, a virtual

organization dedicated to

providing self-directed learning

resources to develop a new

generation of leadership.

The Management 2 curriculum is recommended to those

managers with a minimum of 5 years of direct employee

management experience including:







Business directors

Vice-presidents

Division managers

General managers/business

managers

Human resources managers

Training and industrial

relations specialists

A Highly Interactive Learning Format:





Project managers, team

leaders and supervisors

Corporate development

managers

Public sector directors &

managers

National, regional &

international managers

Participants will also focus on an action plan for personal and

professional change.






Anytime a course delivers above

my expectations, I feel great.

Joe Sherren & Cy Charney took

it to a whole new level & now

I feel AWESOME!


J. Malliaros, Senior VP of Sales,

Universal Studios Home Video Canada

I expected an excellent course,

and this one delivered!


D. Arseneau, Consultant,

Toyota Canada

A fantastic course – good

content – lots of fun!


C. Clarke, Clinical Leader,

Hospital For Sick Children

I have learned a great deal about

my leadership style, which will

make me more successful in

business and in my personal life.


J. Willem de Jong, Vice-President,

Neptunus Yachts

This is some of the best training I

have received as a manager.


D. Truax, Staff Sergeant,

Ontario Provincial Police


REGISTRATION FORM

Experience The

Schulich Executive

Learning Difference…

Management 2:

The Advanced Managers Course

3 WAYS TO REGISTER

Enjoy Our 100% Satisfaction Guarantee!

World Class Faculty

ON-LINE

at our web site:

www.seec.schulich.yorku.ca

FAX your

registration to

(416) 736-5689

MAIL to

Schulich Executive Education Centre

The Executive Learning Centre

Schulich School of Business

York University, 4700 Keele Street

Toronto, ON M3J 1P3

Please check desired session: ❏ November 17 - 21, 2008 ❏ July 13 - 17, 2009

Name (Mr) (Mrs) (Ms)

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Schulich Executive Education Centre

and mail to:

Schulich Executive Education Centre

The Executive Learning Centre

Schulich School of Business

York University

4700 Keele Street

Toronto, ON M3J 1P3

Framed Certificate of

Course Completion for

All Programs

COURSE TUITION & DETAILS

Program tuition: $3495.00 + 174.75 (GST) = $3669.75. This includes

instruction, all seminar materials, lunches, refreshments, but not

hotel accommodations. Special Team Savings: Save $150 each

when two or more team members from the same organization

register for this program at the same time.

Please Note: Fees, dates and speakers are subject to change. York’s

liability is limited to reimbursement of paid tuition fees. One free

transfer is permitted, provided written notice is received at least 14

days in advance of the seminar start date. Late transfer requests, less

than 14 days in advance of the start date, will incur a $100 fee.

Additional transfers are $200 each. Cancellations received in writing

at least 14 days in advance of the seminar start date will receive a full

refund. Written cancellations received less than 14 days prior to the

seminar will be subject to a $500 administration fee. Non-attendance

will incur full seminar tuition cost. GST# R119306736.

Call us at (416) 736-5079, or toll free 1-800-667-9380,

or email: execedinfo@schulich.yorku.ca

COURSE LOCATION(S)

November Session: November 17 - 21, 2008

July Session: July 13 -17, 2009

9:00 am - 4:30 pm each day

The Schulich Executive Learning Centre

York University

4700 Keele Street, Toronto, ON M3J 1P3

OPTIONAL ACCOMMODATIONS

Join us at the new Schulich Executive Residence.

Call (416) 650-8300 for more information and

reservations. Book online: www.elc.schulich.yorku.ca.

YK 3471

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