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25 March 2009<br />

Summary<br />

Annual Report 2008<br />

West & Central Africa<br />

<strong>SNV</strong><br />

Connecting PeopleÊs Capacities<br />

N e t h e r l a n d s<br />

D e v e l o p m e n t<br />

O r g a n i s a t i o n


Summary Annual Report 2008 2<br />

Summary Annual Report<br />

List of contents<br />

1. Foreword<br />

2. About <strong>SNV</strong> West & Central Africa<br />

3. Challenges in our region<br />

4. Highlights of 2008<br />

5. Strategy<br />

6. Finance<br />

7. Partnerships & Funding<br />

8. Human Resources<br />

Annex: Examples of our work<br />

I Case Cameroon<br />

II Case Mali<br />

III Case Niger<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 3<br />

1. Foreword<br />

Strengthened capacity for positive<br />

change in West & Central Africa<br />

A number of recent successes demonstrate<br />

that rapid progress is possible<br />

across Africa when sound national programmes<br />

are matched with good governance,<br />

dynamic local leadership,<br />

adequate development assistance and full<br />

technical support.<br />

These tasks have now become more challenging<br />

since we face a global economic<br />

slowdown and a food security crisis, both<br />

of uncertain magnitude and duration. Climate<br />

change has also become a major<br />

concern. These developments will directly<br />

affect our efforts to reduce poverty: the<br />

economic slowdown will diminish the incomes<br />

of the poor, the food crisis will increase<br />

the number of hungry people in<br />

the world and push millions more into poverty,<br />

and climate change will have a disproportionate<br />

impact on the poor,<br />

especially in Saharan countries. However,<br />

this could also be an opportunity for<br />

Africa to boost her regional markets. The<br />

recent meetings of the West African Economic<br />

and Monetary Union and the Economic<br />

Community of West African States<br />

(ECOWAS) mentioned this opportunity.<br />

The midterm evaluation of the global effort<br />

to achieve the Millennium Development<br />

Goals by 2015 shows already that<br />

many WCA countries are having problems<br />

achieving the goals set. All this presents<br />

us with a real challenge of sharing a vision<br />

in order to be able to act collectively<br />

in fighting these crises within our competencies.<br />

As we confront these new challenges, our<br />

strategy remains to keep our focus on increasing<br />

access to good basic services<br />

(such as primary education, primary<br />

health care and sanitation) and increasing<br />

income and employment opportunities.<br />

At the same time we need not to<br />

forget matters such as governance for<br />

empowerment, domestic accountability<br />

and gender equality.<br />

Supporting relevant stakeholders in identifying<br />

the actions and policies needed to<br />

respond to these and other multifarious<br />

and interlinked development challenges is<br />

at the heart of <strong>SNV</strong>’s work.<br />

As this year’s Annual Report details, we<br />

do this by developing the capacity of<br />

men, women and institutions to improve<br />

lives and accelerate change in their environment.<br />

This report highlights the relevance of our<br />

work. It outlines how <strong>SNV</strong> is focusing its<br />

support on increasing access to good<br />

basic services (BASE) and increasing production,<br />

income and employment opportunities<br />

(PIE). Alongside the two impact<br />

areas PIE and BASE we focus on Governance<br />

for Empowerment and sustainability.<br />

Through these and other activities,<br />

and in close collaboration with other partners<br />

such as the Embassy of the Kingdom<br />

of the Netherlands, <strong>SNV</strong> WCA remains<br />

committed to supporting countries in<br />

their efforts to help build a better life for<br />

their people by connecting people capacities.<br />

Hans van der Graaf, Regional Director<br />

<strong>SNV</strong> West and Central Africa<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 4<br />

2. About <strong>SNV</strong> West & Central Africa<br />

<strong>SNV</strong>-Netherlands Development Organisation<br />

reinforces local organisations to reduce<br />

poverty by giving advice on<br />

economic development and basic needs<br />

services like health and education. We<br />

work with, and through, local organisations<br />

to reach out to poor people. Our aim<br />

is that these people should have easier<br />

access to high quality education and<br />

health and water and sanitation services.<br />

In addition, we want them to be able to<br />

generate production, income and employment<br />

opportunities for their activities and<br />

create more wealth for themselves, their<br />

family and community.<br />

In 32 countries worldwide, our 800 largely<br />

local advisors are on the ground to<br />

listen, connect, advise, facilitate and exchange<br />

expertise. We serve 2,500 clients<br />

in the public sector, private sector and<br />

civil society in five geographic areas:<br />

Asia, the Balkans, East and Southern<br />

Africa, West and Central Africa, and Latin<br />

America. Our support staff is responsible<br />

for development of content knowledge,<br />

Human Resources, and Finance to support<br />

<strong>SNV</strong>’s core advisory business.<br />

<strong>SNV</strong> has been active in West and Central<br />

Africa for over 40 years. We are well<br />

known in the region as a key partner for<br />

local authorities and other actors involved<br />

in decentralisation processes. We focus<br />

our efforts on education, health,<br />

energy/biogas, water & sanitation, agriculture<br />

including cotton, livestock, forestry<br />

and tourism. Working in eight<br />

countries with 33 teams from 28 offices<br />

and with more than 260 local and international<br />

advisors, working hand in hand<br />

with local actors, we have a positive impact<br />

on the living conditions of 10 million<br />

people.<br />

<strong>SNV</strong> does not act on its own. We work together<br />

with local NGO’s who, like <strong>SNV</strong>,<br />

focus on supporting local actors in their<br />

fight against poverty. At the same time,<br />

<strong>SNV</strong> has strong and fruitful partnerships<br />

with a wide array of civil society and private<br />

organisations, farmers associations<br />

and local governments. This network is<br />

used to tackle specific local, national and<br />

regional (or even global) issues together<br />

with clients and partners. The Ministry of<br />

Foreign Affairs of the Netherlands is a key<br />

strategic partner and one of the main donors<br />

that finance the services of <strong>SNV</strong>.<br />

With the support of external donors, the<br />

local organisations that receive advice<br />

from <strong>SNV</strong> do not have to pay for our services.<br />

With our motto “Connecting people’s<br />

capacities” in mind, we are actively<br />

engaged in finding other partners, such<br />

as development institutions and funders,<br />

who can complement us in our development<br />

work and accelerate its impact.<br />

<strong>SNV</strong> WCA currently operates in Benin,<br />

Burkina Faso, Cameroon, DR Congo,<br />

Ghana, Guinea Bissau, Mali and Niger.<br />

Our sharp gender profile and our capacity<br />

to bring different actors together have<br />

proven to be powerful tools for enhancing<br />

development. Next to that, by providing<br />

high quality advisory services and technical<br />

support, we help local organisations<br />

find a practical path to development. In<br />

this annual report you will find many<br />

examples from West and Central Africa.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 5<br />

3. Challenges in our region<br />

2008 has been characterised by the consequences<br />

of the overall rise of prices for food<br />

and petroleum products. Rising prices and<br />

speculation in diverse products made it clear<br />

that agriculture was acquiring a new place in<br />

the world economy. This was a major cause<br />

for the energy and food crises in many poor<br />

countries (with f.i. riots in Burkina Faso,<br />

Niger and Cameroon).<br />

As a result, almost all states and regional<br />

institutions have resorted to two types of<br />

measures: emergency responses aimed at<br />

reducing the rise of food prices, and short or<br />

long term measures aimed at increasing the<br />

national production of staple food. Different<br />

incentives were adopted by the states: subsidy<br />

for inputs (fertilizers and seeds), seasonal<br />

credit allocation, basic development of<br />

agricultural lands, a promise to collect products,<br />

and possible State-guaranteed prices<br />

(in the case of rice in Burkina Faso and<br />

Benin, and cowpeas in Niger).<br />

Regional and international institutions have<br />

taken measures to support state initiatives.<br />

The Economic Community of West African<br />

States (ECOWAS) has devised a regional offensive<br />

for food production and hunger<br />

control by seeking consistency amongst national<br />

programmes at the regional level and<br />

by harmonizing the short term response<br />

with the region’s long term agricultural policy<br />

(ECOWAP).<br />

In addition to the general food crisis, there<br />

has been the ambiguous situation of the cotton<br />

sector. In 2008 there was a significant<br />

reduction of land under cotton cultivation;<br />

there was an increase in input prices, resulting<br />

in a less profitable cost/benefit ratio.<br />

Since cotton chain services (finances, inputs,<br />

transport and extension) sustain other products<br />

of farming households, the hampering<br />

cotton engine affected other chains (cereals,<br />

livestock, oil seeds and niche-market bio<br />

cotton) and even national food security in<br />

Mali, Burkina Faso and Benin. Maintenance<br />

of sustainable cotton-staple food production<br />

and of viable industries is a main concern for<br />

national governments, which have reacted<br />

to the situation by giving subsidies and<br />

loans to chain stakeholders and by recapitalising<br />

companies.<br />

Despite the adverse effects of global climate<br />

change, the current agricultural production<br />

season (2008/2009) in the Sahelian countries<br />

indicates abundant production levels for<br />

a wide variety of crops. Fortunately, the<br />

rainy season was rather good this year. However,<br />

some pastoral areas have had less<br />

than average rainfall which has led to<br />

change of mobility of pastoral herds and increased<br />

pressure on pastoral resources in<br />

other areas.<br />

Another challenge is the global economic<br />

slowdown of uncertain magnitude and duration.<br />

The economic slowdown will diminish<br />

the funds available for developing countries<br />

and other above mentioned developments<br />

will directly affect our efforts to reduce poverty.<br />

All agricultural chains have been affected by<br />

the rising petrol prices and the widespread<br />

rise of global prices for food, which could be<br />

a burden on their competitiveness. At the<br />

same time this context of new demands<br />

creates opportunities for all agricultural products.<br />

The expectations are that prices will<br />

rise in 2009-2010. Most countries will adapt<br />

their agricultural policies and investments.<br />

Farmers, processors and local traders will<br />

now need, more than ever, the right skills to<br />

be able to respond to the new demands and<br />

markets.<br />

Furthermore the process of decentralisation<br />

and harmonisation continues in Mali, Burkina<br />

Faso, Benin and Niger. Some countries (namely<br />

Niger and Benin) are finding this process<br />

problematic, due to a lack of, or slow<br />

transfer of, competencies. The political climate<br />

seems stable in Mali, Ghana, Cameroon<br />

and Guinea Bissau. Niger has a<br />

relatively unstable political situation because<br />

of the increasing insecurity in the northern<br />

part of the country. In addition, there have<br />

been various armed aggressions in the Gao<br />

area of Mali, but it is unclear whether this is<br />

related to a political conflict or to traffic and<br />

banditry. Despite the resurgence of political<br />

and military troubles in the eastern part of<br />

the country in October 2008, DR Congo has<br />

continued its normalization process throughout<br />

the year. Only at the end of 2008 did<br />

the international economic crisis start to<br />

have a huge impact on the export revenues<br />

of raw materials leading to a quick rise of inflation.<br />

Until late 2008, the political context<br />

in Guinea Bissau was characterised by institutional<br />

instability with several changes in<br />

government. The newly installed government<br />

of December 2008 has the task of revitalising<br />

the decentralization process.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 6<br />

4. Highlights of 2008<br />

Achievements<br />

We have seen results in the practice areas<br />

we focus on - education, health,<br />

energy/biogas, water and sanitation, agriculture,<br />

cotton, livestock, forestry and<br />

tourism. One example is Guinea Bissau,<br />

where <strong>SNV</strong> helped to create a business<br />

environment for fair exchange exports in<br />

the cashew sector. This enabled producers<br />

to sell a kilogramme of raw cashew nuts<br />

for EUR 0.56/kg instead of the previous<br />

cashew price of EUR 0.23/kg. Sixty-two<br />

producer groups and fifteen processor<br />

units were trained, 130,000 tons of cashew<br />

nuts were exported, and the government<br />

earned about EUR 40,000,000 from<br />

export taxes. Around 250,000 families benefited<br />

directly from this result.<br />

2008, a total of 571,783 children have<br />

been fed, representing 20% of all public<br />

primary school children in the country,<br />

with an increase in enrolment of 12.8%.<br />

From 2009, NGO/CSO will be represented<br />

on the Project Steering Committee (PSC),<br />

the highest decision-making body of the<br />

GSFP.<br />

In the cotton sector, the contribution of<br />

<strong>SNV</strong> Burkina Faso to the Farm Management<br />

System improved the situation of<br />

15,000 producers This is about 15% of all<br />

the producers in the <strong>SNV</strong> intervention<br />

area, covering one-third of the whole cotton<br />

area; 25% more than in 2007. The<br />

Farm Management System leads to higher<br />

farm revenues through better production,<br />

planning and marketing. In 2009, there<br />

will be further scaling up and an institutionalising<br />

of the Farm Management System<br />

in Burkina, as well as in Benin and Mali.<br />

By employing a multi-stakeholder approach<br />

to its engagement with the Ghana<br />

School Feeding Programme (GSFP), <strong>SNV</strong><br />

Ghana facilitated dialogue, information<br />

sharing and participation among government<br />

and non-governmental/civil society<br />

organisations (NGO/CSO). Subsequently,<br />

the programme has been improved, the<br />

number of schools with potable water has<br />

increased from 50% in 2007 to 65% in<br />

2008; sanitation facilities have increased<br />

from 50% in 2007 to 75% in 2008 and the<br />

amount spent on daily feeding has increased<br />

from about 25 USA cents to about 33<br />

USA cents per child. Since December<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 7<br />

Highlights of 2008<br />

The partnership between <strong>SNV</strong> WCA and<br />

Fair Trade Labelling Organisation (FLO)<br />

increased opportunities (in 2007/2008)<br />

for <strong>SNV</strong> clients to access Fair Trade markets.<br />

This was evidenced by the growth in<br />

sales of Fair Trade products and by the<br />

increasing number of <strong>SNV</strong> clients applying<br />

for Fair Trade certification. In addition,<br />

the partnership has assisted groups<br />

to manage the Fair Trade premium more<br />

effectively, and training sessions on leadership<br />

and management skills have improved<br />

the groups’ organisational<br />

efficiency and management. After a<br />

constructive meeting in September 2008<br />

in Accra, Ghana, four countries in the region<br />

(Ghana, Benin, Burkina Faso, and<br />

Mali) renewed and strengthened their engagements<br />

with FLO to access markets<br />

for mango, cashew, and shea nut.<br />

<strong>SNV</strong> Benin supported municipalities in establishing<br />

effective household waste and<br />

management systems, in collaboration<br />

with other actors including women’s associations.<br />

In addition, municipalities<br />

strengthened their financial capacities by<br />

implementing local tax mobilisation strategies.<br />

<strong>SNV</strong> Benin’s contribution to the<br />

improvement of the drinking water supply<br />

and sanitation infrastructure resulted in<br />

increased access to drinking water for the<br />

population in rural areas from 45% in<br />

2007 to 51% in 2008.<br />

Some cross-regional partnerships also led<br />

to tangible achievements. One such partnership<br />

is that between <strong>SNV</strong> WCA and action-research<br />

organisation Laboratoire<br />

Citoyennetés. This collaboration resulted<br />

in improved delivery of local public services<br />

in 4 countries, 124 villages and for<br />

133.013 people. In addition 34 new administrative<br />

centres were created, making<br />

it easier for people to register their<br />

children after birth and giving them more<br />

access to health, water and education<br />

(not being registered at birth can mean<br />

one has no access to education). New<br />

local resources were also sought out to<br />

improve the delivery of drinking water<br />

and to build 3 new hospital rooms and<br />

provide equipment for 3 health centres.<br />

Within the framework of the cross-regional<br />

partnership between <strong>SNV</strong> WCA and<br />

Millennium Development Goal centre, a<br />

strategy has been devised to enlarge the<br />

Millennium Villages Programme (MVP) within<br />

the national framework, contribute to<br />

the formulation of more MVPs (e.g. initiative<br />

166 communes in Mali), integrate<br />

gender strategies into MVPs and increase<br />

potential for community development in<br />

countries which have the MVP.<br />

The regional partnership between <strong>SNV</strong><br />

WCA and the United Nations Development<br />

Programme continued in Niger, Mali,<br />

Benin, Burkina Faso and Cameroon. The<br />

joint efforts are aimed at achieving tangible<br />

results in basic services delivery, income<br />

generation, and job creation by<br />

supporting capacity development and resource<br />

mobilisation.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 8<br />

5. Strategy<br />

Executive summary<br />

Evolution in strategy<br />

In 2008 we put major effort into working<br />

with experienced Local Capacity Builders<br />

(LCBs) 1 . Our ambition to stimulate the<br />

enabling environment and work strongly<br />

with LCBs as clients, sub-contractors and<br />

partners is becoming part of the ‘<strong>SNV</strong><br />

brand’: our way of achieving lasting development<br />

results. Our ambition to help<br />

improve the environment for local capacity<br />

development is one of the most essential<br />

developments in our corporate<br />

strategy. Local capacity builders are a<br />

vital resource for effective and sustainable<br />

local development. In 2008, <strong>SNV</strong><br />

WCA put major effort into helping improve<br />

the environment for local capacity<br />

development. As a result, most WCA<br />

countries are coaching experienced LCBs<br />

and are working together with them, with<br />

the final goal that specific tasks from <strong>SNV</strong><br />

can be taken over by them. Our services<br />

to LCBs include a training module that<br />

ranges from relatively simple training on<br />

specific operational issues (financial management,<br />

planning, HRM) to more complex<br />

organisational development.<br />

1 For <strong>SNV</strong> a local capacity builder (LCB) is any type<br />

of actor that provides capacity development services<br />

to intermediate-level actors in order to reduce<br />

poverty, and is owned and run within the country<br />

or regional context.<br />

Sector Choices<br />

In 2008 there were no major deviations<br />

from the WCA Regional Strategic Plan<br />

2008-2009. Our sector choices remained<br />

the same: education, water and sanitation,<br />

hygiene (WaSH), primary Health,<br />

and biogas sectors for increasing access<br />

to good basic services and the sectors<br />

agriculture, livestock, cotton, timber forest<br />

products, non timber forest products<br />

(NFTP) and tourism for increasing production,<br />

income and employment opportunities.<br />

In 2008 we started a roadmap to prepare<br />

ourselves for the new planning period<br />

2010-2012. Part of the procedure is an<br />

analysis of our sectors and interventions.<br />

With this instrument we are able to make<br />

more accurate decisions on sector<br />

choices and intervention zones. This will<br />

help us to estimate costs and compare<br />

them with tangible results.<br />

Becoming a knowledge organisation<br />

In 2008 we undertook efforts to maintain<br />

and develop the quality of our knowledge<br />

management. To this end, we established<br />

sector based knowledge networks to<br />

bring all regional knowledge together.<br />

Development needs were identified with<br />

the help of an inventory. The knowledge<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 9<br />

Strategy<br />

networks in specific fields are open platforms<br />

in which our advisors, leading<br />

clients, external expertise centres and<br />

professionals take part. Our knowledge<br />

brokering activities aim to enable local<br />

organisations and LCBs to access, apply<br />

and continuously renew their knowledge.<br />

During the course of these activities we<br />

exchanged, and consolidated our experiences<br />

and knowledge for the benefit of<br />

our clients, partners, colleagues and<br />

other actors (within and between sectors).<br />

Our efforts are in line with our ambition<br />

to become a true knowledge<br />

organisation.<br />

Repositioning and internal learning<br />

improve the quality, coherence and effectiveness<br />

of our services, we conducted<br />

various training, information and coaching<br />

sessions with management, portfolio<br />

teams and knowledge networks on, for<br />

example, Managing for Results and Governance<br />

for Empowerment. In 2009<br />

these processes will be fully implemented<br />

and integrated.<br />

Internal situation<br />

Whilst the first part of 2008 was largely<br />

devoted to aligning our organisational<br />

structure and our client portfolio with our<br />

strategic ambitions, it also provided<br />

strong foundations for increasing the<br />

quality and impact of all our work. The<br />

transition went smoothly and advisors<br />

rose to the challenge of changing teams<br />

and, sometimes, sectors. The shifting and<br />

mixing of staff encouraged further thematic<br />

cooperation across teams and<br />

contributed to the overall ‘one <strong>SNV</strong>’ that<br />

we have become. Especially in DR Congo,<br />

2008 was a year of transition. At the end<br />

of 2007, the Board of Directors decided<br />

formally to invest in DR Congo as a full<br />

country program. In 2008 the first steps<br />

were taken to implement this decision.<br />

Operational plans were finalised and actor<br />

constellations were designed as a basis<br />

for client engagement. We achieved results<br />

both in terms of enhanced client<br />

performance and the creation of an enabling<br />

environment. The impact of our<br />

practices is more difficult to assess. To<br />

sharpen the focus of our advisory practices,<br />

and to create a sound framework<br />

for result management, we will invest<br />

more in elaborating adequate baselines<br />

and results chains, and applying regular<br />

and effective monitoring.<br />

Internally, all countries went through a<br />

repositioning exercise. The number of<br />

teams was reduced in Benin, Cameroon,<br />

Mali and Burkina Faso. At the same time,<br />

thematic groups were formed across<br />

teams, based on sector choices. This matrix<br />

structure stimulates closer collaboration<br />

between and within sectors, leading<br />

to greater coherence, knowledge sharing,<br />

efficiency and possibilities to scale up. To<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 10<br />

6. Finance<br />

There have been significant personnel<br />

movements in 2008 with several new Finance<br />

Officers joining the team. Despite<br />

the changes, the Finance unit (which includes<br />

Administration, Business Analysis,<br />

Business Process Management, ICT, Procurement<br />

and Logistics) has achieved<br />

many of its objectives:<br />

• Administration: the objective to adjust<br />

the administration system to facilitate<br />

matrix organisation and Partnership Resource<br />

Mobilisation requirements has not<br />

yet been fully implemented.<br />

• Planning & Control: an improved Management<br />

Information System reporting is<br />

supporting Business Management Awareness<br />

and result oriented management.<br />

• Procurement & Logistics: central ICT<br />

purchases are in place which result in,<br />

and support, cost reduction. There is<br />

also ongoing evaluation of procurement<br />

contracts to identify possible cost reductions.<br />

• Internal Control & Audit: improvements<br />

have been made in the auditing process.<br />

• The Business Process Management<br />

(BPM) initiative will significantly contribute<br />

towards these objectives. BPM looks<br />

at simplification and harmonization and<br />

introducing more accountability.<br />

Overall the 2008 Finance Key Quantitative<br />

Indicators for the WCA region were<br />

satisfactory:<br />

• ICT: the improvement of internet<br />

connectivity is ongoing.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 11<br />

7. Partnerships & Funding<br />

Strategic Partnerships<br />

To effectively deliver results, <strong>SNV</strong> West<br />

and Central Africa focused on building<br />

high impact strategic partnerships.<br />

Several countries in the region developed,<br />

or maintained, close collaboration with<br />

the Embassy of the Kingdom of the Netherlands<br />

(EKN).<br />

<strong>SNV</strong> Benin and <strong>SNV</strong> Ghana are two of the<br />

five pilot countries experimenting with<br />

the domestic accountability programme.<br />

<strong>SNV</strong> Ghana is piloting the implementation<br />

of Local Capacity Development Fund<br />

(LCDF) (The introduction of this fund by<br />

<strong>SNV</strong> is an innovative initiative to stimulate<br />

a local market for capacity development<br />

services. The LCDF channel will expand<br />

over time to stimulate the emergence<br />

of a local market for<br />

demand-oriented capacity development<br />

services to local actors. The funds will be<br />

developed with local and international actors,<br />

so they will become self-sustaining<br />

and primarily locally/regionally owned).<br />

Regional partnerships with United Nations<br />

Development Programme (UNDP), Fair<br />

Trade Labelling Organisation (FLO), action-research<br />

organisation Laboratoire Citoyennetés,<br />

Royal Tropical Institute (KIT),<br />

and Millennium Village programme continued.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 12<br />

Partnerships & Funding<br />

With regard to external funding, <strong>SNV</strong><br />

WCA forged several financial partnerships<br />

and received in total 2,581.000 Euros<br />

(not including the funding from our main<br />

partner the Ministry of Foreign Affairs of<br />

the Netherlands). <strong>SNV</strong> Niger received external<br />

financial resources from the Swiss<br />

cooperation, the Danish cooperation<br />

through DED and USAID through Mercy<br />

Corps and UNICEF. The funds with a total<br />

value of 240,000 Euros assisted in enabling<br />

better integration of Millennium<br />

Development Goals in local development<br />

planning and some investments at municipal<br />

level.<br />

<strong>SNV</strong> Mali has entered into two financial<br />

partnerships in 2008. One is the second<br />

phase for the SIDA programme worth<br />

1,495.056 Euros over two years. With<br />

this programme we aim to improve local<br />

governance in cotton and livestock. For<br />

this we are working in partnership with<br />

the Swiss Association for International<br />

Cooperation (Helvetas), Norwegian evangelical<br />

aid (AEN) and Christian Development<br />

Organisation (Diakonia). The other<br />

one is related to decentralisation and<br />

transfer of competences for primary<br />

health care and primary education. The<br />

Embassy of the Kingdom of the Netherlands<br />

(EKN) is financing the Malian Association<br />

of Municipalities. <strong>SNV</strong> will supply<br />

advisory services and will mobilise<br />

207,635 Euros for Primary Process related<br />

activities.<br />

<strong>SNV</strong> Guinea Bissau mobilised about<br />

162,846 Euros with the Spanish Cooperation<br />

and Plan International Guinea Bissau.<br />

The funds were used for income generating<br />

activities to support basic education<br />

and for community development planning.<br />

There is still space for improvement on<br />

partnerships and resource mobilisation.<br />

We are hoping that, in the coming years,<br />

all partnerships will really focus on the results<br />

to be achieved in our selected sectors.<br />

In addition, each regional/corporate<br />

partnership will have a regional focal<br />

point to monitor progress.<br />

We are actively engaged in finding other<br />

partners such as development institutions<br />

and funders who can complement us in<br />

our development work and accelerate its<br />

impact.<br />

Are you interested in becoming a partner<br />

of <strong>SNV</strong>? Or would you like further information?<br />

Please contact Brigitte Dia, our<br />

regional strategy advisor at<br />

bdia@snvworld.org


Summary Annual Report 2008 13<br />

8. Human Resources<br />

In 2008, the Human Resources team<br />

moved towards recruiting and developing<br />

the capacities of our national teams.<br />

There was significant progress and achievement<br />

in the following areas:<br />

• Clearer job descriptions were devised<br />

for advisors with an ongoing project to do<br />

the same for support and office staff.<br />

• A 6% increase in gender balance goals.<br />

• Significant recruitment of new team<br />

members to the Regional Office Staff, including:<br />

the Regional Director, Regional<br />

Controller, Business Process Manager, Regional<br />

Communication Officer, HR Officer,<br />

Business Analyst, and Head of Administration.<br />

• Solid progress in the decentralisation of<br />

the national and international recruitment<br />

process at the respective country levels,<br />

with support as requested from the regional<br />

office.<br />

• Movement towards the implementation<br />

of the compensation and benefits philosophy<br />

with a restructuring of salary scales<br />

and benefits in countries in West and<br />

Central Africa.<br />

• A good number of <strong>SNV</strong> countries reviewed<br />

and updated their county security<br />

plans.<br />

• An Advisor Learning Program was implemented<br />

in the region.<br />

Overall the region grew modestly in staffing<br />

with an overall increase of just over<br />

five percent. The table below summarizes<br />

this.<br />

Interested in working for <strong>SNV</strong>?<br />

Working for <strong>SNV</strong> can be challenging, rewarding and inspiring – all at the same time.<br />

We are always looking to employ committed and experienced people to help us make<br />

a real difference to the lives of poor and marginalised people in developing countries.<br />

Are you looking for an attractive job with competitive rates, one that's worth getting<br />

up for in the morning? You might just find it here. Look for the recent job openings on:<br />

www.snvworld.org.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 14<br />

Annex : Examples of our work<br />

Below are three cases which give insight into our advisory work on economic development and<br />

access to basic needs services.<br />

I Case Cameroon<br />

Baka Pygmies as Equal Business Partners<br />

Equitable involvement in commercialising non<br />

timber forest products<br />

Context: The dense, tropical forests of southern<br />

Cameroon contain a stunning variety of<br />

hardwood trees, animals such as gorillas and<br />

antelopes, and so-called non timber forest<br />

products (NTFPs) such as fruits, nuts, mushrooms,<br />

medicinal plants and barks, edible<br />

leaves and honey.<br />

These forests also constitute a survival base<br />

for around 7 million men and women. The<br />

contribution of NTFPs to annual household income<br />

ranges between 30-100%. Large portions<br />

of forest have practically become off<br />

limits to these people because of closely<br />

guarded logging concessions that can easily<br />

last a quarter of a century.<br />

Increased population pressure, diminishing<br />

access to resources, but also diminishing biodiversity<br />

due to forest exploitation, are compounding<br />

the problems of daily survival. This<br />

is especially true for the 3,500 Baka pygmies,<br />

whose distinct culture and total economic,<br />

cultural, and also spiritual dependence on the<br />

forest make them especially vulnerable. Coupled<br />

with historic discrimination, the Baka<br />

score even lower than their poor Bantu neighbours<br />

on issues such as life expectancy<br />

(around 40), education (no one has ever reached<br />

university), employment and income.<br />

There are no exact figures but very few Baka<br />

have a stable job or practice agriculture and<br />

products sold by the Baka generally sell far<br />

below the market price or are simply exchanged<br />

for cigarettes or alcohol.<br />

What has <strong>SNV</strong> done? <strong>SNV</strong> conducted an initial<br />

mapping of the entire value chain of<br />

NTFPs and its various players, ranging from<br />

the producers in the forest to the buyers,<br />

transporters, wholesalers and exporters, but<br />

also the government officials involved in taxation<br />

and control. <strong>SNV</strong> was the first organisation<br />

to realise that the Baka were by far the<br />

largest producers of NTFPs in the South (responsible<br />

for over 70% of production), and<br />

that Nigeria was by far the biggest market<br />

(with roughly 80% of the market share) and<br />

desperately demanding more. <strong>SNV</strong> decided to<br />

Grouped sale by Baka Pygmies<br />

focus on restructuring the value chain with<br />

the explicit extremities being the biggest producers<br />

(the Baka), the biggest buyers (the<br />

Nigerians) and their most sought after product,<br />

the bush mango (a business worth 11<br />

million Euros a year).<br />

<strong>SNV</strong> teamed up with the Belgian Technical<br />

Cooperation (BTC), with BTC focusing on<br />

health, education and citizenship as well as<br />

first steps in agriculture. <strong>SNV</strong> focused on the<br />

equitable implication of Baka in NTFP commercialisation.<br />

Practical, on the job training<br />

was conducted on value chain development,<br />

internal organisational management, and organising<br />

a sales campaign. BTC provided revolving<br />

funds permitting the economies of<br />

scale necessary for grouped sales alongside<br />

the large quantities of products needed by<br />

wholesalers. <strong>SNV</strong> also initiated the start-up of<br />

a radio system for exchanging supply and demand<br />

information on quantity, quality and<br />

prices of NTFPs, and the invention of cutting<br />

machines to enable increased productivity<br />

and better quality products.<br />

Added value:<br />

Quote 1: “This product (Ebaye) just falls from<br />

the trees and rots or is eaten by snakes. We<br />

never imagined we could sell it.” (Baka member<br />

of Abagueni association).<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 15<br />

Examples of our work<br />

Quote 2: “The Baka sell the best quality;<br />

I am thinking of setting up a warehouse<br />

in their village so they will sell only to<br />

me.” (Mr. Abdou Ndi, wholesaler)<br />

Results: Thanks to the radio system, the<br />

Baka were able –for the first time everto<br />

sell products for the going market<br />

price (600 kilos of bush mango for<br />

around 1,000 Euros). After the bush<br />

mango season, the Baka were able to sell<br />

another product that they had never sold<br />

before (a big, round, flat nut called<br />

Ebaye). The wholesaler –who came from<br />

another province - paid the going market<br />

price of 280 Euros for 1,000 Kilos. While<br />

this is not much, the point is that it had<br />

never been sold before and the Baka are<br />

now gaining commercial experience and<br />

– more importantly - confidence and<br />

equal stature with other Cameroonians.<br />

The aforementioned experiences are exciting,<br />

but still tentative and require a lot<br />

of follow-up. They need to become a routine<br />

matter, well spaced throughout the<br />

year, in order to ensure more stable income<br />

and employment. The challenges<br />

ahead are what to do with the profits as<br />

well as how to diversify products to ensure<br />

income throughout the year. There<br />

is a continuing tendency to divide up the<br />

money from the sales, instead of replenishing<br />

the revolving fund.<br />

<strong>SNV</strong> is coaching an experienced Local Capacity<br />

Builder (LCB) 2 called FONJAK to<br />

look into the issues of investing in community<br />

projects as well as better management<br />

of the revolving fund. The LCB<br />

will take the lead in branching out into<br />

other products available at other times of<br />

the year, enabling product diversification<br />

and introducing the cutting machine.<br />

At the end of 2009, <strong>SNV</strong> hopes to hand<br />

over its activities to this LCB.<br />

Additional information:<br />

Author: Raoul Ngueko,<br />

Forest Team, <strong>SNV</strong> Cameroon,<br />

rngueko@snvworld.org<br />

Photographer: Luc Moutoni.<br />

2 For <strong>SNV</strong> a local capacity builder (LCB) is any type<br />

of actor that provides capacity development services<br />

to intermediate-level actors in order to reduce<br />

poverty, and is owned and run within the country<br />

or regional context.<br />

II Case Mali<br />

Robust alliances<br />

A <strong>SNV</strong> program builds multi-level partnerships<br />

to improve health standards in<br />

Mali.<br />

Context: In 1993, Mali’s newly-elected<br />

democratic government adopted a policy<br />

of administrative decentralisation. The<br />

policy divided Mali into 703 municipalities,<br />

which were responsible for managing<br />

their own public sector services. To<br />

reinforce the decentralisation process,<br />

the state began to transfer resources to<br />

the municipalities.<br />

The transfer of resources in the health<br />

sector, however, posed some problems.<br />

Since 1990, a legal convention had charged<br />

Mali’s local (community) health associations<br />

(ASACO) with the management<br />

of communal health services. The state’s<br />

decision to transfer health resources to<br />

the municipalities thus created ambiguity<br />

over the roles and responsibilities of the<br />

two bodies.<br />

Since 2003, to facilitate the transfer of<br />

resources and encourage collaboration<br />

between the ASACO and municipalities,<br />

<strong>SNV</strong> Mali and KIT (Royal Institute for the<br />

Tropics) have been running a pilot program<br />

called “Partners in Health”. Comanaged<br />

by the Koulikoro Regional Office<br />

for Health and the Ministry of Health’s decentralisation<br />

support cell (CADD-MS);<br />

the programme aims to develop efficient<br />

local partnerships by:<br />

- establishing conventions between the<br />

Associations for Community Health<br />

(ASACO);<br />

- assisting with yearly planning and monitoring;<br />

and<br />

- facilitating the transfer of skills from<br />

national/regional to local authorities.<br />

What has <strong>SNV</strong> done? <strong>SNV</strong> assisted<br />

throughout the establishment and execution<br />

of the pilot program. In 2004, the<br />

pilot was first run in Wacoro and Nangola,<br />

two municipalities in the Koulikoro region<br />

of Mali. <strong>SNV</strong> set up channels of communication,<br />

organised evaluations and mee-<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 16<br />

Examples of our work<br />

tings, and held training for municipal representatives,<br />

the ASACO and technical<br />

experts. <strong>SNV</strong> also contributed to revising<br />

the legal health convention, so that<br />

health sector management could be mandated<br />

to the ASACO-municipality partnership.<br />

KIT followed the pilot program<br />

closely, sharing their observations on<br />

tools/approaches with <strong>SNV</strong> and the Ministry<br />

of Health.<br />

Koulikoro, to bolster multi-level cooperation,<br />

the President of the regional Council<br />

undertook research missions and discussions<br />

with local councils and the ASACO.<br />

As a result of these endeavours, he identified<br />

three priority health concerns which<br />

the council will address: diagnosis and<br />

evacuation of obstetric emergencies, essential<br />

medication and the regional health<br />

plan.<br />

After the successful fruition of the pilot,<br />

<strong>SNV</strong> has since replicated the program in<br />

different regions of Mali. In 2008, <strong>SNV</strong><br />

ran the health-partnership program in six<br />

municipalities in the Koulikoro and Dioila<br />

region. The program helped create symbiotic<br />

partnerships between the municipalities<br />

and ASACO. Through frequent<br />

interactions, the actors defined their roles<br />

and responsibilities in health sector management.<br />

The program thus enabled an<br />

effective transfer of knowledge between<br />

the municipalities and ASACO.<br />

Added value:<br />

“This program helped the regional elects<br />

and ASACO understand the best practices<br />

of public service management, as many<br />

of them had been occupying their posts<br />

without having the necessary skills.”<br />

(Moussa Sissoko, President, Health Comission<br />

of the Koulikoro Regional Assembly).<br />

Results: To improve maternal health<br />

standards (one of the Millennium Development<br />

Goals) in the pilot programme<br />

regions, <strong>SNV</strong> guided the ASACO and municipalities<br />

on how to encourage pre-natal<br />

consultations. The efforts bore fruit, bettering<br />

the quality of health care for the<br />

12,608 inhabitants of Wacoro, and the<br />

1,516,486 residents of Koulikoro. Between<br />

2005 and 2006 alone, the rates of<br />

prenatal consultations in Wacoro, Dioila<br />

and Koulikoro increased by 11%, 2% and<br />

6% respectively.<br />

In another municipality, Banco, the municipality/ASACO<br />

partners discussed how to<br />

increase consultations with the community<br />

health centres (CSCOM) which were<br />

being abandoned in favour of traditional<br />

healers. Efforts to raise awareness and<br />

educate traditional healers on modern<br />

medical practices will be undertaken. In<br />

<strong>SNV</strong> West & Central Africa<br />

In Wacoro (Mali), <strong>SNV</strong> and local health authorities work<br />

to improve the rate of pre-natal consultations.<br />

In the near future, the Ministry of Health<br />

aims to institutionalise the pilot program<br />

on a national scale, with help from other<br />

national health bodies. <strong>SNV</strong> and KIT will<br />

provide technical and advisory assistance<br />

during the institutionalisation process.<br />

The transfer of regional funds to local<br />

municipalities will reinforce the multilevel<br />

partnership.<br />

Additional information:<br />

Author: Dr. Brahima Kone,<br />

bkone@snvworld.org<br />

Photographer: Dramane Dao


Summary Annual Report 2008 17<br />

Examples of our work<br />

III Case Niger<br />

Finance for smallholders<br />

Ensuring access to micro-credits for Cow<br />

Pea and Sesame Seed Growers’ Unions in<br />

Zinder region.<br />

Context:<br />

Promoting smallholders’ access to formal finance<br />

is a crucial strategy in world wide<br />

programmes for poverty alleviation. The<br />

designation of 2005 as International Year<br />

of Microcredit and the issuing of the 2006<br />

Nobel Peace Prize to Mohammed Yunus<br />

confirm a growing awareness of the vital<br />

role that pro-poor financial systems can<br />

play in achieving the MDGs, especially halving<br />

the proportion of people living in extreme<br />

poverty by 2015.<br />

Facilitating producers’ access to resources,<br />

including micro-credits, is a key objective<br />

of <strong>SNV</strong>’s value chain interventions. Microcredits<br />

allow producers to purchase agroinputs,<br />

to invest, to bulk crops for future<br />

sale (at higher prices) and to cope with the<br />

risks linked to farming. A major challenge<br />

is to turn rural finance into a sustainable<br />

and profitable system that matches the divergent<br />

interests of low-income farmers<br />

(namely urgent capital needs) and financial<br />

institutions (namely generating profit and<br />

reducing costs and risks).<br />

Since 2006, <strong>SNV</strong> has supported the cow<br />

pea value chain development in different<br />

regions of Niger. Cow pea is one of the<br />

principal cash crops in Niger, together with<br />

onions. Of total production (700,000 tons),<br />

75% is exported to other countries in the<br />

region, in particular Nigeria, Togo, Benin<br />

and Ghana. Zinder region produces one<br />

quarter of national output. Nearly 90 % of<br />

its farmers (20% of whom are women)<br />

grow cow peas on a total area of 944,364<br />

ha.<br />

The target group comprises about 800 cow<br />

pea farmers in two municipalities of the<br />

Magaria department. The farmers are organised<br />

into 29 groups and 3 unions. <strong>SNV</strong><br />

supports them in managing these cooperatives,<br />

applying better production and postharvest<br />

techniques and establishing<br />

linkages with other value chain actors and<br />

partners. About 80 % of them are poor<br />

subsistence farmers who combine a system<br />

of mixed cropping and livestock rearing,<br />

using family labour, and cultivating small<br />

plots of land (less than 3 ha). Being unable<br />

to store their produce for later, more lucrative,<br />

sale they are trapped in a vicious<br />

cycle of poor investments (e.g. fertiliser<br />

use of 2.3 kg/ha, compared to a Sub Saharan<br />

average of 12 kg/ha), low productivity<br />

(gross yields: 200 kg/ha) and low incomes<br />

(50 % market their crops immediately after<br />

harvesting at extremely low prices).<br />

Micro finance provides a way out of this poverty<br />

trap. However, most micro finance<br />

institutes (MFIs) in the region are reluctant<br />

to grant loans to farmers due to a lack of<br />

collateral, high transaction costs, perceived<br />

loan repayment indiscipline, climate uncertainties,<br />

price fluctuations and other risks<br />

associated with agricultural lending. Fewer<br />

than 1 % of rural households benefit from<br />

rural finance services. Therefore farmers<br />

call upon the services of informal moneylenders<br />

for their financial needs. To reimburse<br />

these costly loans (in cash or kind),<br />

they are often forced to sell off their produce<br />

shortly after harvest when prices are<br />

at their lowest.<br />

The goal of the assignment:<br />

- To enhance income and food security of<br />

cow pea farmers in the Magaria department<br />

by facilitating their access to<br />

micro-credits. Such credits enable them<br />

to buy high quality inputs (e.g. seeds<br />

and fertilisers), to invest (e.g. income<br />

generating activities) and to store produce.<br />

- To enhance the performance of cow pea<br />

farmers’ groups with regard to: (i)<br />

connecting and collaborating with micro<br />

finance institutes and other stakeholders,<br />

in particular input suppliers and<br />

government services (ii) planning, implementing<br />

and monitoring the use of<br />

micro credits and purchase of inputs<br />

and (iii) applying effective cow pea production<br />

and conservation techniques.<br />

- To foster an enabling environment for<br />

agricultural financing by supporting<br />

MFIs in developing and promoting adequate<br />

financial services for small-scale<br />

producers.<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 18<br />

Examples of our work<br />

- Training: <strong>SNV</strong> has trained the<br />

leading members of cow pea unions in efficient<br />

production and conservation techniques<br />

(September-October 2008).<br />

- Monitoring: <strong>SNV</strong> has followed up<br />

the credit and input delivery process (including<br />

inventory credits) (November-December<br />

2008).<br />

Added value:<br />

- <strong>SNV</strong> has created effective synergies<br />

between different actors of the cow<br />

pea value chain (farmers’ organisations,<br />

micro finance institute, government services<br />

and partners).<br />

What has <strong>SNV</strong> done?<br />

- Analysis: <strong>SNV</strong> has conducted a<br />

cow pea value chain analysis for the target<br />

area focusing on actors and their interrelationships,<br />

functions, financing<br />

mechanisms, prices/markets, governance,<br />

constraints and opportunities (February-March<br />

2008).<br />

- Strategy setting: <strong>SNV</strong> has supported<br />

MFI Yarda in developing, implementing<br />

and promoting a set of financial<br />

products (i.e. a package of input and inventory<br />

credits) that are well adapted to<br />

smallholders’ needs (April 2008).<br />

- Connecting people: <strong>SNV</strong> has<br />

connected the unions of cow pea growers<br />

with MFI Yarda so as to inform them<br />

about micro finance services (products,<br />

procedures, conditions etc) and to build<br />

up trust; <strong>SNV</strong> has connected the unions<br />

with government services responsible for<br />

input provision (Ministry of Agriculture);<br />

<strong>SNV</strong> has supported these actors in analysing<br />

markets, assessing input and credit<br />

needs, planning activities etc. (May-June<br />

2008).<br />

- Lobbying/Advocacy: <strong>SNV</strong> has<br />

encouraged the Farmers’ Platform (i.e. a<br />

national organisation defending farmers’<br />

interests) to lobby the Ministry of Agriculture<br />

for an effective and timely distribution<br />

of quality fertilisers at reasonable<br />

prices (June-July 2008).<br />

- <strong>SNV</strong> has built trust between<br />

them, stimulating their engagement and<br />

responsibilities.<br />

- <strong>SNV</strong> has ensured a common understanding<br />

of the types of financial services<br />

which match the divergent interests<br />

of cow pea growers (capital needs) and<br />

MFI Yarda (low cost and risk operations,<br />

financial viability).<br />

- <strong>SNV</strong> has raised awareness about<br />

the lobbying/advocacy role of farmers’ organisations.<br />

Results:<br />

In line with Millennium Development<br />

Goals 1 (end poverty) and 3 (gender<br />

equality) and the national development<br />

strategy (PRSP), the following results<br />

were achieved:<br />

- IMF Yarda improved, adapted and<br />

scaled up its financial services to meet<br />

farmers’ demands in the Magaria Department.<br />

In 2008, Yarda granted credits to<br />

smallholders for an amount of 128,771<br />

Euros, which is five times more than in<br />

the previous year (25.794 euro (enhanced<br />

poverty outreach).<br />

- 3 Unions of Cow Pea Producers<br />

used the credits (20,720 Euros) to buy 9<br />

tons of high-quality fertiliser for their<br />

members. The direct beneficiaries numbered<br />

520 men and 266 women. Considering<br />

an average household size of 10<br />

people, the number of indirect beneficiaries<br />

was about 8,000. The production and<br />

income effect of the fertiliser use can only<br />

<strong>SNV</strong> West & Central Africa


Summary Annual Report 2008 19<br />

Examples of our work<br />

be assessed after the harvest period<br />

(September-October 2009). However,<br />

sample tests reveal that these fertilisers<br />

increase average gross yields from 20 %<br />

to 100 %.<br />

- The increase in incomes for those<br />

farmers who received inventory credits to<br />

store their produce for later, more lucrative<br />

sale is estimated at 50%.<br />

- The umbrella organisation Farmers<br />

Platform lobbied successfully. The<br />

distribution of fertilisers was relatively<br />

well managed and monitored, despite the<br />

delay in delivery.<br />

Perspectives & Sustainability:<br />

- Cow Pea Producers’ unions established<br />

sustainable linkages with Yarda.<br />

They were satisfied with the quality of<br />

services and will continue working with<br />

this MFI.<br />

- Yarda’s positive experience with<br />

agricultural financing changed its attitude<br />

towards smallholders. Yarda now considers<br />

smallholders as interesting and solvent<br />

clients instead of as unreliable and<br />

“unbankable” poor. We may expect Yarda<br />

to invest more heavily in agricultural credits<br />

in the future. In the long run, this<br />

process will ensure enhanced poverty outreach<br />

and social inclusion in their services,<br />

which are still limited for the<br />

moment.<br />

Lessons learned:<br />

- The need to involve all relevant<br />

actors (producers, MFIs, input suppliers)<br />

in the analysis of markets/prices, identification<br />

of input and credit needs, planning<br />

of service delivery and so on and to monitor<br />

this process well.<br />

- Smallholders tend to be risk<br />

averse and often distrust formal<br />

(‘contract based’) banking operations.<br />

Therefore major efforts should be made<br />

to build trust between them and MFI. Farmers<br />

tend to be hesitant, and even pessimistic,<br />

about micro credit arrangements<br />

until they see their successful application<br />

by other farmers within their communities.<br />

Additional information:<br />

Guy Dejongh<br />

(Advisor Value Chain<br />

Development–Niamey),<br />

gdejongh@snvworld.org<br />

Salamatou Dioffo<br />

(Advisor Value Chain<br />

Development–Maradi),<br />

sdioffo@snvworld.org.<br />

<strong>SNV</strong> West & Central Africa


Contact Details<br />

West & Central Africa<br />

<strong>SNV</strong> Regional Office West & Central Africa<br />

Visiting address :<br />

Rue 8.05 Porte 206 Quartier Gounghin,<br />

Ouagadougou, Burkina Faso<br />

Postal address :<br />

PO Box 625<br />

Ouagadougou 01, Burkina Faso<br />

Telephone: +226 50485196/97<br />

Fax: +226 50341157<br />

E-mail: rowca@snvworld.org<br />

Website: www.snvworld.org<br />

<strong>SNV</strong><br />

N e t h e r l a n d s<br />

D e v e l o p m e n t<br />

Connecting PeopleÊs Capacities<br />

O r g a n i s a t i o n

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