INSTALLATION MANUAL

Code: RT542
Rev. D1
INSTALLATION
MANUAL
Symbols used in the manual
Provides additional
information which, if ignored, may
cause damage to the product and/or
personal injury.
Information that the
user needs to use the product correctly
and efficiently.
Application advice for
optimum use of the product.
Indicates the presence
of an example in the text. If it is
flashing, click on it to view it.
Back/Forward. If they
are present they enable
several pages in the
menu to be viewed.
Manual valid for SWING 5.is/5.il/5.it model
Return to main page.
Close - also with ESC
key
1
Quick guide

General information
Contacts
Guide
Contents
t
1. Contents t of standard d package
2. Positioning printer
3. Mechanical assembly
4. System connections
5. Pneumatic connections
6. Setting up printer
7. Switching on printer
8. Creating labels and files management
9. Connecting to computer and data exchange
Swing 5.i - Installation manual
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1. Contents t of standard d package
PRINT UNIT
with PRINT SURFACE
+ roll of thermal test
ribbon
ELECTRONIC
UNIT
OPERATOR
MANUAL
+ EASYCODE CD
USB MEMORY
KEY
POWER CABLE
CONNECTING
CABLES
CLEANING
KIT
Swing 5.i – Contents of standard package
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2. Positioning i printer
Recommended d installation ti positions:
1) With print surface in position below
2) With print surface in position above*
(2*)
• Increase in print pressure requested (+0.5 bar greater than value set with print surface on lower side).
• If the packaging g film is dirty, these particles may be deposited on the print head, which will detract from
print quality.
• Through the force of gravity, the carriage may tend to jam the packaging film on its return from the home
position. The film must therefore always be kept taut.
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3) With the print carriage performing a vertical movement
Assembly permitted but ONLY with the use of
pneumatic balancing devices of the weight of the
carriage.
49KMS50 for Swing 5i.s
49KMS49 for Swing 5i.l
49KMS51 for Swing 5i.t
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Permitted but not recommended d installation ti positions:
1) With print surface in vertical position
Ribbon loading reels– upper side-
• The print head unit does not work in the most stable conditions because of its weight.
• The ribbon could rewind with difficulty and incorrectly.
• There could be creases on the printed surface.
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FORBIDDEN installation ti positions:
1) With the ribbon loading reels on the lower part of the printer
Ribbon loading reels – lower side-
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Remember !
Positioning.
If it is not possible to install the printer with the print surface integral with it, the print surface should be
installed with the rubber at a maximum distance of 2.5-3mm from the head profile. Allow provision for
setting the print surface with respect to the head so as to facilitate the search for the optimum print
condition. Leave sufficient space for internal maintenance of the machine (rear cover). If this
accessibility cannot be guaranteed, fit the machine to a support that enables the operator to rotate it or
slide it to a comfortable position. To clean the head, the printer does not need to be moved away from
the print head. This operation is on the other hand recommended if the print head has to be replaced.
Support.
The print unit support must be robust enough to minimize rocking or vibrations.
Ambient temperature and humidity.
The machine must also be installed in an environment where the temperature is not above 40°C (away
from any drying kilns, etc.) and not below +5°C and with humidity not above 70%.
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Obey these notices carefully to avoid creases forming on the printed surface
A
B
The print unit print must be fixed to the packaging line. Position
the two points [A] and [B] parallel. Check with a spirit level!
The printer does not need to
be in a completely horizontal
position. But it is VERY
important that the two sides
are parallel to one another.
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Recalibrate the print surface in relation to the line of the print
head profile. Run the following tests on the points marked [C]
and [D].
D
C
Press the print
head support
manually in the
central position
until the profile of
the head comes
into contact with
the print surface.
To check that the print head profile and the print surface are parallel at point [C], adjust the 4 screws
located on the right side that are used to fix the right side of the print surface to the printer. To check that
the print head profile and the print surface are parallel atpoint[D],adjustthe4screws located on the left
side that are used to fix the left side of the print surface to the printer.
After setting, tighten the screws and check alignment on points [C] and [D] again.
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3. Mechanical assembly
The print unit needs to be fixed mechanically to an external support bracket (made and supplied by the
customer). There are 10 fixing points so as to enable great configuration liberty.
In particular, there are three standard ways of fixing to the machine (refer to overall dimension drawings):
a) fixing upper face of printer by means of 4 screws in the threaded M6 holes
b) fixing onto the two right and left sides of the printer by means of 4 screws in the threaded M6 holes
c) fixing the printer on a rear crosspiece by means of 2 screws in the 6.5-mm diameter through holes.
The printer must print only on the print surface supplied by EIDOS.
Rules to be followed during the phase of installation of the printer and the print surface:
a) the distance between the head profile and the print surface must be about 2.5 - 3mm. The maximum
possible range for the head is 8 mm with respect to the rest position.
b) Make sure that the film to be printed touches the print surface, thus reducing the so-called “suction”
effects.
It is advisable to maintain a distance of about 1mm between the film and the print surface.
If the printer is going to be used in particularly humid environments (for example cheese
factories) the electronic unit should be placed inside an IP65- grade sealed container to
prevent ambient humidity from gradually reducing the reliability of the electronic parts.
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4. System connections
Connecting electronic unit and print unit
• Power cable and controls
print unit , 62-way HD
• Print head signals cable, 44-way HD
• Earth connection cable
between the two units. DO NOT ground. 1
3
1
2
2
3
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Connecting to main power supply
• Main power cable
Connectthepowercabletoalinethatcancarry400VAmaximumvoltage
with voltage fluctuation that must never exceed 10% of nominal voltage.
• Power: max 400 VA
• Voltage and frequency: pay attention to the adhesive label on the rear of
the printer and on the power supply.
• 230V ONLY means min 200, max 260 Vac (50Hz)
• 115V ONLY means min 100, max 130 Vac (60Hz)
• The Electronic Unit model High power (EUHxx) is NOT autoranging.
Swing 5.i – Connecting to main power supply
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5. Pneumatic connections
Compressed air supply
• Compressed air pipe 8mm ø external
• Pressure: 6 bar steady upstream of the adjuster
• Filtered
• Not lubricated or delubricated
• Flow at least 15NL/min
• Quick-fitting air pipe
6 bar
Adjust to
3-4 bar
max
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6. Setting up printer
Loading thermal ribbon roll
see [operator manual]
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7. Switching on printer
Electronic Unit: operating area
1. Title bar. The name of the active label file is
described.
2. Date, time, current number, previous number,
type
of emulation active, line-speed indicator.
3. Image window of label to be printed.
4. Tool bar
ribbon reserve warning light
5. Fault message and warning bar .
6. Touch screen restore button. This is a
protection to prevent unwanted operations
being run because the screen has been
unintentionally touched.
7. Start key.
7
6
automatic mode
manual mode
system information: sw release on
board, head drift meter counter and
actual print counter
1
2 3
load new label/change batch
go to operate menu
4
display label image
5
Fault warning.
Press to release alarm
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How to activate on-line Help window
How to activate on-line zoom function
The electronic unit is provided with Help on Line
that gives information on all the tasks that can
be performed, including configuration of the
parameters.
It can be displayed by pressing the bar of the
title inside the desired page.
Press on the right-hand side of the screen and
when it appears drag the cursor up or down to
alter zoom parameters.
The enlarged image can be moved inside the
display area in order to be able to see the part
that is of interest.
To override the zoom, drag the cursor down until
OFF appears.
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Manual mode (MAN)
In MAN mode the printer does not run commands from outside (SYNC
24) and enables access to the Operate menu.
To enter the Set-up menu:
1. Make sure that printer is in MAN position
2. Press the key
From this window the printer can be managed completely manually:
• Service position
Positions the carriage in the “service” zone, where the ribbon can be
changedandtheheadcanbecleaned
• Ribbon position
Tensions thermal ribbon by rewinding it
• Test print
Runs a test print
• Printer Parameters [see following pages]
• Label parameters
Checks dimensions, type of reprocessing, photocell threshold and
space between labels
• Print shift adjustment
Adjusts shift of print image from set value
• File management [see following pages]
• Diagnosis [see maintenance manual]
• Carriage position
Repositions carriage onhomesensor
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• Pi Printer Parameters
• Printing speed
• Intensity correction
• Intelligence correction
• Shift from home
• Head fall delay
• Head rest delay
•Type of print step
• Print number
• Number of repetitions
• Distance of repetitions
• Print start delay
• Movement speed
• Carriage return speed
• Carriage return wait
• Character outline
• Thermal coefficient
•Drift
• Saving backwards
• Ribbon saving automatic
calculation
• Thermal head type
• Mirror printing
• Reverse printing
• SATO emulation
• SATO emulation mode
• Number check in descending order
• Consecutive number parameters
• Consecutive line number
parameters
• Consecutive number
• Consecutive line number
• Absolute consecutive number
•Number in descendingd order
• Check STB-STA
• STA only front
• FAP pulsed
• Reversed inputs
•Only I/O print
• Piece present
• Enable I/O page
• Serial parameters
• Wait/ready protocol
• Optical reader function
• Barcode check function
• Advanced parameters
• Date
•Time
• Language
• Enable password
• Password
• Enable sound
• Rotate LCD by 180°
• Enable capacity sensor
• Enable operator Help
• LCD contrast
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Parameter setting
Analogue parameter setting by means of numeric keyboard: print speed
Main Page
MAN
Printer
Parameters
Set Printer Parameters Printer Parameters 1
Minimum
value
Increase by 1
unit
Increase by10
units
Cancel
operation and
exit
Unit of
measurement
Maximum value
Decrease by 1
unit
Decrease by 10
units
Set default value
Delete all
entries
Next
page
Confirm
entries
Cancel last entry
Confirm entries and exit
When there are white boxes on the display that contain values, click on the box to access
a keyboard from which the values can be set.
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ENABLE/DISABLE parameter setting: automatic application function
Main Page
MAN
Printer
Parameters
Set Printer Parameters
Application parameters1…
When there is a checkbox
on the display you can
select ON (black)/OFF
(white).
Parameter setting with guided selection option: select language
Main Page
MAN
Printer
Parameters
Set date-time-language
Date, Time, Language
When there is a “radio
button” on the display
(round box) you can
make an exclusive
selection.
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• File management
Main Page
MAN
File
management
Function unavailable
Click on the menu items to display or hide
the parameters list
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8. Creating labels l and files management
Load the label to be printed in one of the following ways:
a) From hard disk
Select TEMP label from hard disk [Flash disk C] and set desired parameters.
b) From Easycode software
Create the label on the PC using the previously installed Easycode software.
-For label-creating operations, see Easycode guide – (Help on Line)
If you are using the USB memory key, copy the label onto it and then call it up from the file
management menu: load the new Flash A label (Flash Memory Key disk).
See next chapter for information on exchanging computer data in other ways.
c) From EIDOS libraries
Eidos supplies the libraries (ELIB32) wich support the programmer, in the editing of custom
programs for the data exchange and label files, between Pc and printer (by serial or network
connection). These libraries are functions easily supplementable in programs drawn up in Visual
Basic and Visual C++.
It is advisable to ask Eidos the cd with the libraries functions and the use examples.
-See ELIB32 Libraries Manual.
d) From Starcode software
Use the serial connection to call up the label from the computer in which the software is installed.
The Starcode software enables centralised management of production data.
-See Starcode manual.
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9. Connecting to computer and data exchange
Connection to the central computer (which has customized
management software or Easycode or Starcode) can be achieved
by serial port - RS232 to 115200 baud - or USB port.
Connections by means of USB adapter devices for wireless
802.11g, or Ethernet are also possible.
Managing files and data exchange can occur in the following
manner:
EASYCOD
E
PC
a) Exchanging data with USB memory
b) Serial connection
c) Connecting via Ethernet
d) Connecting via Wireless network
RS232
USB-ETHERNET
USB-WIRELESS
Not all USB adapters are usable
because there is no guarantee that the
printer can manage their driver.
Consult Eidos to create LAN and WLAN
networks.
USB MEMORY
ELECTRONIC
UNIT
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a) Exchanging data with USB memory
The label texts drawn up on a PC outside the printer by means of software (EASYCODE) are communicated
to the Printess by means of the USB memory key, which can also be used as a local data archive. The USB
memory key does not need to be installed and can be considered to be an extra hard disk.
CONNECTOR
FOR USB
MEMORY
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b) Serial connection
With the printer in position and the serial cable connected:
1) select printer parameters
2) set communication parameters
• External connection: enable COM
• Serial parameters: set transmission speed of serial line. Recommended: 115200 (n,8,1,p) baud
• Wait/Ready protocol: enable
Wait/Ready protocol
When the printer starts the print phase, send the character “W” to the serial line; at the end of the
application cycle, send character "R". This occurs both in single print-cycle mode and in the double-print
cycle.
In the caseof the double cycle, the character “W” is senttothe startof the first cycle and the character
“R” is sent to the end of the second application cycle. If the printer goes into fault status during the cycle,
it sends the character “R” to the serial line. At this point it is possible to request (^?) status and check
machine status.
This W/R protocol management is also valid if the bar checker is enabled. The characters "W" and "R" are
sent online only if the signals CTS and DSR are active. If these signals are missing, the characters are not
sent.
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c) Connecting via Ethernet t LAN 10/100
By connecting the printer (Usb-Device port) to an Ethernet/USB adapter, it is possible to connect to an
Ethernet network and then access the print data.
Technical features of connection:
Port: 30000
Subnet mask: adjustable (default= 255.255.0.0)
IP address: adjustable
Communication mode: client/server
EIDOS printer is acting like Server and is staying in stand-by
(on the port) for the requirements from client .
USB port
RJ45
Ethernet/USB
adapter
Company network
LAN 10/100
Ethernet – name of a protocol for local networks. Data travel at 100 Mbps over the Ethernet (100 million bits per
second.
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d) Connecting via Wireless networks
CONSIDERATIONS ON THE SAFETY OF THE WI-FI NETWORKS:
The EIDOS printers do not support the cryptography protocols (es. WEP, WPA) often used to increase the
safety of the wireless networks against hackers.
For the management of the EIDOS printers in WI-FI networks, EIDOS advises the following operations:
1) to create a local Wlan EIDOS network (SSID=EIDOS) independent from the network (LAN/WLAN)
already existing in the company.
2) to enable the “Mac Filtering” option in the Access Point parameters. This filter will avoid that other wi-fi
devices with MAC address not presents in the list could communicate with the EIDOS Wlan network,
reducing the risk of hackers attack.
AP (Access point) – device of a local wireless network in which the data converge that come from the devices connected
by the specified protocol (e.g:WI-FI).
LAN (Local Area Network) - a LAN consists of a series of devices that are connected together that share resources and
peripherals.
MAC Address (Media Access Control address) - in computer networking is a unique identifier attached to most forms of
networking equipment.
SSID (Service Set IDentifier) – the wireless network has its own identifying address called SSID, that the wireless cards
have to recognise in order to be able to be connected. A device that has no SSID cannot log into the network.
WI-FI (Wireless Fidelity) – certification of the products for wireless networks that conform to Ethernet compatibility
specifications. WI-FI technology, which is also known as 802.11b IEEE wireless technology, uses the same Ethernet
standards (cabled networks).
WLAN – network consisting of wireless devices.
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NOTES ON ALL RECOMMENDED CONFIGURATIONS:
• The PC does not need to be connected to the company network; it can also be stand-alone
• If the PC is connected to the company network, EASYCODE, STARCODE and other programmes can use
the customer database or the archive of labels resident in a disc of the company network.
• Assigning the SSID isolates the local EIDOS WLAN network from any other WI-FI networks current in the
company or to be installed in future. Even if IP addresses that are already in use on other WLAN networks
are assigned to the EIDOS printers the different SSID will make the network units separate from one
another.
• Using a laptop and a USB to WI-FI converter (configured with the same network SSID and an IP address
that is not assigned to another - PC, AP unit EIDOS printers – of the network) it is possible to
communicate in WI-FI with the different connected printers without any need to connect via cable or to
use other APs.
• In order to increase the communication distance between AP and EIDOS printers, it is possible to fit the AP
with higher-performance direction or bipolst antennas instead of the 2 antennas provided. In this way,
(theoretical) distances of 100-150m can be reached.
IP –unique numeric address of the device connected to the network. The numbers of an IP address are used to identify a
network and a particular host (each terminal connected to the network that hosts application level programmes).
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Configuration 1
Recommended in the following cases:
• Company PC housed in a room thatt can act as a screen for the radiofrequency. The Ethernett cable thatt
connects the PC and the Access Point enables radiofrequency filtering barriers to be overcome.
Network features:
• The WLAN network is a local network and is isolated from other networks by means of the SSID identifier
that is settable both on the printers and on the Access Point. The IP WLAN addresses of the printers, of the
Access Point and of the company PC can be defined by the EIDOS installer without any need to request
free company IP addresses. It is recommended that 10.0.y.x IP addresses be used (where 0 x 255 and
1 y 254).
• If the PC is also connected to the company network it will therefore have 2 IP addresses. One will be the
network address assigned by the company (e.g. 192.168.0.39) for the LAN connection, the other will be
an IP address of the type 10.0.0.2 with SSID = EIDOS for the WI-FI connection to the local EIDOS
connection.
• Access Point connected to the PC by “crossed” Ethernet cable. In order to intervene on the customer’s PC
to add a second Ethernet LAN card, an external USB – Ethernet converter should be used.
• On the company PC the following management programmes of the EIDOS printers can be installed:
a) EASYCODE
b) STARCODE
c) a custom programme that uses the EIDOS E-LIB libraries
d) programmes for creating different labels that interface with the EIDOS printer by means of the SATO
driver.
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• The Access Point should be positioned at the point of gravity with relation to the printers.
SCREENED
AREA
"crossed" Ethernet
cable
max 15m
+
USB to Ethernet
adapter
Access Point
max 15m
max 15m
EIDOS WLAN
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Configuration 2
Recommended in the following cases:
• Company PC thatt is nofurther than 15 m from the “Access Point” (Fig. 2.1)
• Between the company PC and the Access Point there must not be any barriers screening the
radiofrequency.
• If the PC and the printers are more than 15m away (but less than 100m) from the Access Point provide
the Access Point with 2 dipolar antennas (Fig. 2.2) that enable a distance up to 100m to be covered.
max 15m
max 15m
max 15m
+
Access Point
max 15m
Fig 2-1
max 15m
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+
USB WI-FI
adapter
max 100m
max 100m
+ USB WI-FI
adapter
max 100m
max 100m
+
+ USB WI-FI
adapter
USB WI-FI
adapter
Access Point
max 100m
+
USB WI-FI
adapter
Fig 2-2
• The Access Point should be positioned at the point of gravity in relation to the printers and to the PC.
• This configuration can also be used by the technician who wishes to communicate in radiofrequency with
the EIDOS printers that he is installing.
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How to configure the Eidos printer
IP address :
Printer Parameters> Set communication Parameters> Communication parameters 2 > IP Wireless LAN.
SSID:
Printer Parameters> Set communication Parameters> Communication parameters 2 > Name Lan Wireless
(ESSID)
Search function of AP:
Printer Parameters> Set communication Parameters> Communication parameters 2 > Scanning WLAN
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Installation recommendations
• How to find optimal network configuration
Preliminary operations (before embarking on installation on site):
Request a scale plan of the premises on which the network will be installed that specifies:
- the position of the PC and of the EIDOS printers to be connected to the network
- the presence and location of metal obstacles on the company premises.
In this way an approximate configuration of the WLAN network can already be made.
Equipment required to carry out installation:
1laptopPC
1 Access Point device.
n USB-TO-WI-FI converters for all the printers (more than 1 may have to be used on the company PC)
1 Ethernet cable harness, connectors and pliers for crimping cable
2 direction antennas
2 dipolar omnidirectional antennas
2 coaxial cables measuring 3 metres to connect the antennas to the Access Point
1 Devolo converter with USB port.
1 Devolo converter with Ethernet port (RJ-45).
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• Proceeding with installation
Position and switch on the Access Point at the centre of gravity with the printers.
With the laptop PC and a USB to Wireless converter installed on board, check Link Quality and signal
strength in the zones where the printers will be installed and in the zone where the PC is located.
The Link Quality and Signal Strength bars indicate the quality of the wireless section. The minimum
acceptable values of these two parameters are around 60-70%
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• In order to check the quality of the link the command “ping nnn.nnn.nnn.nnn – t” should also be run from
the Ms-Dos prompt of Windows. nnn.nnn.nnn.nnn is the IP address of the Access Point and enables the
send/receive test of 32-byte packets between the PC and the Access Point to be tested, showing dispatch
and return times.
The monitor displays the result of each ping command prompt:
Ping (Packet InterNet Groper i.e. "Internet package searcher") is a programme that is available in the main operating
systems that measures the time, expressed in milliseconds taken by one or more ICMP packets (transmission protocols)
to reach another computer or network server (whether Internet or LAN) and return to the origin.Itisinfactaservice
run by the server, locally or via Internet, to find out whether the server is operating.
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• Key in Ctrl-C to interrupt the operation and obtain statistical data on the test:
•Average acceptable durations of pings are 0 - 20 ms.
•If after these tests some devices do not have good transmission quality, replace the antennas with which
the Access Point are provided, in order to expand their capacity. The choice between omnidirectional
antennas and directional antennas depends on the number of printers to be installed and on their
arrangement.
If the number of printers is reduced and it is possible to arrange them at a short distance from one another,
direction antennas are recommended. If on the other hand there is a large number and/or the printers are
arranged on an extended surface, it is preferable to use a pair of dipolar antennas.
Attachments:
• Configuring g the Access Point
• Configuring the WI-FI
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General information
General information
All rights to this manual are reserved. The reproduction, even partial, of this manual in any form is forbidden unless
express written permission is given by Eidos S.p.A.
The contents of this manual may be modified and improved without prior notice.
Every effort has been made to ensure the accuracy of the contents.
Please report any errors and/or inaccuracies to Eidos S.p.A. in order to make the manual as exhaustive as possible.
Eidos S.p.A. accepts no liability for any accidental error or for any consequent harm arising from the supply,
performance or use of this manual.
Documentation supplied
A series of tool that are supplied with the product and that simplify its use are an integral part of this manual:
Help on Line and Error Messages – on machine. Help on Line provides information on the specific selected
operations. Display must be enabled by the printer’s setup menu. The error messages provide an immediate
explanation of the error that has occurred and indicate the measures that must be taken to eliminate it.
Operator Manual – This is the paper document and it is designed to inform and assist the machine operator in matters
of routine operation and maintenance.
System Description and Configuration Manual – It is in hypertext format and contains the description of the
system and basic instructions on its operation.
Installation Manual – It is written for the installation technician in hypertext format. It indicates the procedures to be
carried out for correct installation and commissioning of the machine.
Maintenance Manual – It is written for electricians and fitters in hypertext form. It provides the information required
to perform special maintenance, diagnostics, updating and all the tasks that are not part of normal operation.
Easycode Programme – The demonstration version of the label management software is provided.
39

Contacts
How to contact t
us
Via dell’Industria, 11
ZI Z.I. Fontaneto
10023 Chieri (TO) ITALY
Tel. +39 011 947 781
Fax +39 011 947 7865
E-mail: eidos@eidos.eueu
Web: www.eidos.eu
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Surfing
Contents
t From the contents t page youcanchoose a topic orsection of this manual.
Forwards/backwards if there are several pages in the menu.
Return to main page.
Close – also with ESC.
How to print
Use the right mouse key to open the menu from which it is possible to set and carry out printing.
Connecting
Events link: Text in green indicates an event that is active on the page.
Active links: The underlined green text indicates an active connection to a different page.
Animation: [show] starts animation.
Press this flashing symbol to start an animation.
This symbol invites the reader to contact EIDOS for greater information on solutions and particular products.
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