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Boxoffice-January.2000

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Datrons. The managers must set the tone of<br />

:he theatre and show staff" members by<br />

jxample their responsibility in seeing that<br />

;ustomers have a pleasant experience from<br />

:he time they step up to the boxoffice.<br />

The staff must be sincere in their friendiness<br />

and not phony. The staff's professionalism<br />

conveys to the customer that he<br />

jr she will be free from any distractions<br />

;uch as an out-of-focus picture, sound that is<br />

oo loud or too quiet or auditorium temperiture<br />

that is too cool or too warm.<br />

Other distractions can be caused by<br />

inruly children or teenagers. Having too lit-<br />

In the past 30 years, the industry has<br />

lost a large segment of its audience. People<br />

go to the mo\ ies to have a good time. The)<br />

want to laugh, cry or be thrilled by the<br />

action up on the screen. Why would anyone<br />

pay to get depressed? They can get<br />

that on the evening news.<br />

When friends or acquaintances show no<br />

reluctance in telling me what they think of<br />

the movies today and why they do not go<br />

to our theatres. I get depressed. They have<br />

asked, "Why should my intelligence be<br />

insulted by the language in movies?" and<br />

they have complained about the boring.<br />

The lobby of R.L. Fridley Theatres' Paramount 5 in Ankeny, Iowa.<br />

le or no order in one's theatre can kill busitess<br />

quicker than anything else. Customers<br />

vill<br />

be thankful when they observe how a<br />

heatre's manager and staff handle disrupions.<br />

While these factors are so simple and<br />

rlementary that it<br />

should not be necessary to<br />

nention them, they are all-important in havng<br />

a well run operation.<br />

When my<br />

wife<br />

and I go to a<br />

restaurant,<br />

the<br />

special attention we get is<br />

tppreciated and will be<br />

)ne reason for us to<br />

;ood meal, of course, will<br />

nake us eager to return habitually.<br />

It is for this reason that I envy successul<br />

restaurant owners who can control the<br />

quality of their products. We exhibitors<br />

:annot. We are dependent on the film proiucers<br />

and directors for their final product.<br />

I am indeed grateful to them for the<br />

hours of wonderful and incredible productions<br />

they have created in the past, as well<br />

is for the handful of entertaining films<br />

that now come out each year. But I know<br />

ihat moviemakers have the talent to do<br />

>vm better.<br />

Either we are a hardy<br />

lot or just backwards.<br />

Could we have perhaps<br />

done better in the fields<br />

of real estate, accounting<br />

or insurance? Maybe,<br />

never-ending violence and gratuitous,<br />

unimaginative portrayal of sex that they've<br />

seen. After all, who wants to wallow in the<br />

gutter? I cannot but agree with these<br />

remarks when 1 know what producers and<br />

directors are capable of. How can I be<br />

enthusiastic about selling and presenting<br />

these films as entertainment?<br />

I can just hear the<br />

producer/director say,<br />

"What does he know?<br />

He's from the Bible<br />

Belt." In reply, I say.<br />

"Let's look at the<br />

record."<br />

eturn, but we will defilitely<br />

come back only if<br />

out of the top 30<br />

In the past five years,<br />

he the thing we but how dull. We<br />

are there<br />

grossers we played, only<br />

'or in the first place— exhibitors have endured, one was rated R. It was<br />

;ood meal—is also availtble.<br />

An exceptionally<br />

series,<br />

even forged ahead one of the "Die Hard"<br />

against the odds.<br />

and it came in<br />

29th place.<br />

But. let's look at the results throughout<br />

the entire country. Of the top 100 films<br />

that drew the greatest attendance nationwide<br />

over the past years. 34 were released<br />

before the rating system came into being.<br />

Of the remaining 66. which have been<br />

released from 1968 to the present, only 11<br />

were rated R and 55 were G. PG or PG-13.<br />

Then let's analyze how the 1 1 R-rated films<br />

were able to overcome the stigma of their rating.<br />

Four of them had strong, interesting stories:<br />

"The Godfather." 'One 1 leu Over the<br />

Cuckoo's Nest," "Saving Private Ryan'" and<br />

1.80Q-635-0436<br />

www.popntop.com<br />

Response No. 73<br />

January. 2000

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