Macworld iPhone 5 Superguide (1.0) SAMPLE - Take Control

Macworld iPhone 5 Superguide (1.0) SAMPLE - Take Control

iPhone 5



Everything You Need to Know About the New iPhone

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Get Started

iPhone 5 at a Glance 8

Activate the iPhone 15

Get Connected 26

Work With iOS 31

Master Notification Center 43

Speak to Siri 47

Sync With iCloud 57

Download More Apps 64

iOS Tips and Tricks 73

Change Your Settings

Airplane Mode 78

Wi-Fi 79

Bluetooth 80

Do Not Disturb 80

Notifications 81

General 83

Sounds 105

Brightness & Wallpaper 107

Privacy 108

iCloud 109

Mail, Contacts, Calendars 110

Reminders 113

Phone 114

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

FaceTime 118

Maps 118

Safari 119

iTunes & App Stores 121

Music 122

Videos 123

Photos & Camera 124

iBooks 125

Newsstand 126

Podcasts 127

iTunes U 128

Twitter 128

Facebook 129

Third-Party Apps 129


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Connect and Communicate

Make Phone Calls 131

Manage Contacts 137

Chat With Friends 143

Browse the Web 152

Check and Send Email 164

Navigate With Maps 181

Go Places With Passbook 192

Be Productive

Get Organized 195

Edit Documents 215

Work With Files 228


Sync, Load, and Stream 238

Music 259

Photos and Illustration 270

Video 295

Reading and Reference 301

Games 307

Troubleshooting Tips

Quick-Fix Tips 314

Power Problems 321

Common Questions 324

Seek Outside Help 332

Find New Accessories

The Lightning Connector 335

Cases 340

Headphones 348

Speakers 355

More Accessories 359


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It’s hard to believe that it’s been just over half a decade since Apple

announced the original iPhone. In that timespan, we’ve seen the

mobile phone market twist itself inside out: Oleophobic touchscreens

replaced miniature keyboards, lavish 3D worlds rivaling

desktop game consoles overtook basic games like Snake, and cellular

data—once a luxury—became the standard. We do so many things

with our phones these days that it’s sometimes hard to fathom how

far we’ve come.

The iPhone 5 is the result of these developments in the last few

years, and it’s stunning. It’s as speedy as a full-fledged computer, Apple

has extended its screen size without making the device unwieldy,

and it sports a gorgeous 8-megapixel camera. But if you look past all

these improvements, you’ll see the same essential product that Steve

Jobs unveiled in 2007. The iPhone still runs iOS, it still has just four buttons and a toggle switch, and its candybar

shape still fits perfectly in your hand.

Whether this is your fifth iPhone or your first, we want you to love your device. And that means putting your

faith in it and in its software. Our iPhone 5 Superguide aims to answer your lingering questions. We detail

how to set up your new iPhone and turn on iCloud and automatic backups, and we provide some nice starting

tips. We also help you get to know iOS, Apple’s mobile operating system; walk you through each of your

installed applications, along with how-tos and customization; and introduce you to some of the many great

third-party apps out there. And if you run into problems, our troubleshooting guide should put you on the

right track in no time.

What you do with your iPhone from there—well, that’s entirely up to you.

—Serenity Caldwell

Boston, December 2012


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iPhone 5


EDITOR: Serenity Caldwell



EDITOR: Dan Miller



MANAGING EDITOR: Kimberly Brinson


ASSOCIATE EDITOR: Serenity Caldwell

COPY EDITOR: Gail Nelson-Bonebrake

DESIGNERS: Liz Fiorentino, Lori Flynn

PRODUCTION: Tamara Gargus, Nancy Jonathans

Macworld is a publication of IDG Consumer & SMB, Inc., and International Data Group, Inc. Macworld is an

independent journal not affiliated with Apple. Copyright © 2012, IDG Consumer & SMB, Inc. All rights reserved.

Macworld, the Macworld logo, Macworld Lab, the mouse-ratings logo,, PriceGrabber, and Mac

Developer Journal are registered trademarks of International Data Group, Inc., and used under license by IDG

Consumer & SMB, Inc. Apple, the Apple logo, Mac, and Macintosh are registered trademarks of Apple. Printed in

the United States of America.

ISBN: 978-1-937821-16-6

Have comments or suggestions? Email us at


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Senior Editor Christopher Breen (@BodyofBreen) offers troubleshooting advice in Macworld’s Mac 911 blog and

is the author of The iPhone Pocket Guide, seventh edition (Peachpit Press, 2011).

Associate Editor Serenity Caldwell (@settern) helps run the Superguide program, and occasionally writes news,

features, and how-tos for

Senior Editor Dan Frakes (@danfrakes) covers the iPhone, iPad, iPod, and Mac—and everything that connects

to, works with, or installs on them—for Macworld.

Staff Writer Lex Friedman (@lexfri) is the author of several humor and tech books, and does all of his writing

on a treadmill desk. Apple says the App Store contains 750,000 apps; Lex has reviewed approximately half of

those for Macworld.

Senior Editor Dan Moren (@dmoren) has reviewed nearly every major version of iOS—and boy, are his thumbs


Derrick Story (@Derrick_Story) teaches digital photography on and runs a virtual camera club at

The Digital Story.

Assistant Editor Leah Yamshon (@leahyamshon) covers iOS apps and cases for Macworld, and has doubled her

usual amount of purchases based on the App Store’s featured recommendations.


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Get Started

TALLER, FASTER, BETTER, STRONGER The new iPhone sports a 4-inch screen, a Retina

display, and improved internals across the board.

Meet the iPhone 5, the first phone from Apple with a 4-inch screen. It’s thinner and lighter than any previous

iPhone, but it still packs in a Retina display with 326 pixels per inch, speedy cellular LTE service, dual cameras,

and up to 64GB of storage.

Apple designed this device with minimal external buttons, so it’s imperative that you know what each one is

for. Once you’ve learned about the exterior, we’ll walk you through the process of activating a new iPhone and

get you connected to your cellular and Wi-Fi networks. Then we’ll teach you the basics of your iPhone’s mobile


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CHAPTER 1 Get Started

operating system, iOS; help you get set up with iCloud; suggest some security options; and run through our list

of useful tips and tricks.

iPhone 5 at a Glance

Designed with a minimalist aesthetic, the aluminum-and-glass iPhone 5 eschews a button-heavy design in favor

of simple controls and a slim figure: It’s a mere 7.6mm thick and weighs only 4 ounces. Here’s a quick rundown

of all the features on the device’s exterior.

A On/Off Button

Press the On/Off button to turn off the device’s screen. You can still take calls, play music, and receive notifications

with it off, but the screen stays blank until you wake it by pressing this button or the Home button. To turn

the device off, hold the On/Off button down until the screen dims and the red ‘slide to power off’ slider appears.

Slide your finger across the switch, and the iPhone powers down. (To turn your device back on, press and hold

this button again until the Apple logo appears.)

You can also decline or silence calls, alerts, and alarms with the On/Off button; press it once to silence an incoming

alert or call; press it twice in succession to send the caller to voicemail.

b Front-Facing FaceTime HD Camera

This 1.2-megapixel camera can shoot 1280 by 960 pixel stills and 720p HD video (1280 by 720 pixels). This camera

was designed primarily for using FaceTime and snapping quick self-portraits.

c Receiver

With no headphones plugged in, this is where you place your ear to listen to incoming calls. Depending on your

region, the iPhone 5 may use wideband audio during telephone calls, which increases the vocal frequencies and

provides for better-sounding conversations.


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CHAPTER 1 Get Started

d Touchscreen Display

The new iPhone sports a 4-inch Multi-Touch display, an improvement over the previous iPhone’s 3.5-inch

display; those touch sensors are integrated directly into the display, reducing sunlight glare and keeping the

iPhone’s figure slim. Its 1136-by-640-pixel Retina display packs 326 pixels per inch into the space allotted. The

display is made from optical-quality glass, which makes it highly scratch resistant. It also has an oil-resistant

oleophobic coating that makes it easy to wipe off smudges.

e Home Button

The only physical button on the face of the iPhone, the Home button provides a variety of shortcuts for accessing

apps and iOS features.

SINGLE-PRESS A single-press of the Home button can have several results, depending on what you’re using the

iPhone for at the time: If the phone is in sleep mode, pressing the Home button wakes the iPhone; if you’re in

an app, it returns you to the home screen; if you’re on a subsequent home screen page, it returns you to the

first page; and if you’re on the first home screen page, it brings you into the iPhone’s Spotlight search mode

(see “Search in Spotlight” later in this chapter for more information).


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CHAPTER 1 Get Started

Single-Press and Hold If you press and hold the Home button for at least two seconds, that activates Siri. (See

“Speak to Siri” later in this chapter for more information.)

DOUBLE-PRESS When the phone is locked or in sleep mode, a double-press of the Home button wakes your

device and brings up both the iPod controls and a shortcut for the Camera app. In active use, it brings up the

multitasking bar, showcasing your active apps. (See “Multitask on Your iPhone” later in this chapter for more

information on the multitasking bar.)

f Headphone Jack

The iPhone 5 has a standard 3.5mm audio jack. Apple includes a set of white EarPods that allow you to listen to

audio and speak on a call, but you can also use any pair of third-party headphones instead.

g Microphone

One of the iPhowoire 5’s three microphones is located on the bottom left of the device. (The other two, which

are designed to filter out noise, are located on the front and back.) Unless you’re using an external microphone,

you’ll use this mic when making calls, recording voice memos, talking to Siri, and more.

h Dock Connector

The iPhone uses Apple’s new Lightning dock connector to connect to your computer and other accessories.

Unlike the 30-pin connector, it’s reversible, so you can plug it into your phone in either direction. As this is one

of the first Apple devices to use a new connector, it won’t work with older third-party accessories without an

adapter. (See the “Find New Accessories” chapter for more information.)

i Speaker

On the bottom right of the iPhone 5 is a small speaker that’s responsible for projecting speakerphone calls, music,

movies, game noises, and any other miscellaneous noise. Because your device has just one speaker, it plays

all audio in mono (on a single channel).


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C H A P T E R 2

Change Your


NUTS AND BOLTS Thoroughly customize your iPhone’s system features by combing

through the Settings app.

Many iOS apps on your iPhone don’t let you set individual preferences in the apps themselves, as you can

within computer applications. Instead, you access these options from the Settings app. This is also where you

can change systemwide settings, such as sounds and your choice of wallpaper.

Because this app does so much, it’s by far the most crowded space on your device—there are several menus on

the main screen in addition to entries for third-party apps. It can get pretty confusing pretty fast—so let’s slow

down and take a quick look at each of the system preferences.


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CHAPTER 2 Change Your Settings

Airplane Mode

If you travel frequently, Airplane mode is a necessity: It temporarily switches off the cellular antenna and Wi-Fi,

which could interfere with the airplane’s navigational system.

IN THE AIR Turn off your cellular signal with Airplane mode.

This allows you to safely use your device in the air once the captain gives the all-clear. Airplane mode is

additionally useful when you want to conserve your battery life, or when you’d rather not be disturbed by the

Internet or phone conversations. When it’s enabled, an airplane icon replaces the status bars in the upper left

corner of your screen, and your Phone settings are grayed out and inaccessible.

Even in Airplane mode, you can surf the Web if you’re on a plane that’s equipped with Wi-Fi; just reenable Wi-Fi

from the Settings app. (You can also individually reenable Bluetooth and VPN connections.)


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CHAPTER 2 Change Your Settings


Immediately below the Airplane Mode toggle, the Wi-Fi toggle allows you to connect to a wireless network. The

screen displays your current connection status (Off, Not Connected, or a network name).

WI-FINDER Connect to a wireless network with the Wi-Fi setting.

Tap Wi-Fi to access the Wi-Fi networks screen. From here, you can turn Wi-Fi on or off, join an available network,

and set whether your device should alert you to available networks while you’re out and about.

If you have Wi-Fi turned on, a list of available networks appears under the Choose A Network heading. If you’re

currently connected to a Wi-Fi network, that network’s name appears in blue with a checkmark to its left. The

bars in the cone next to a network indicate its signal strength, and a lock icon means the network requires a

password. Tapping the blue arrow to the far right of a network’s name brings up its advanced connection information.

To join an unlisted network, tap Other and enter an exact network name.


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CHAPTER 2 Change Your Settings


In the Bluetooth screen, you can turn your device’s Bluetooth antenna on or off, see a list of devices you’ve

connected to in the past and whether they’re available, connect to new devices, and unpair a device you’ve connected

to previously.

BLUETOOTH CONNECTION Pair Bluetooth devices from the Bluetooth screen.

Do Not Disturb

The Do Not Disturb toggle silences notifications and incoming phone calls (when Do Not Disturb is enabled, a

crescent moon icon appears in the status bar). To adjust the settings of Do Not Disturb, tap the Notifications

menu item located directly below Do Not Disturb.


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C H A P T E R 3

Connect and


MISSED CONNECTIONS You can use your iPhone as your connection

to the outside world.

Now that you have your iPhone set up, it’s time to learn how to best take advantage of its amazing features.

Your device excels at keeping you in touch with friends and family, whether you’re at home or on the go. Make

phone calls, manage your contacts, browse the Web with ease, send and write email, video-chat via FaceTime,

get to your destination quickly using Maps, and use your phone as a digital ticket with Passbook.


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CHAPTER 3 Connect and Communicate

Make Phone Calls

The iPhone makes initiating and answering calls simple with the Phone app. Keep a list of your favorite contacts

close at hand, or use its large keypad to dial in new numbers. While on a call, you can manage multiple calls

and locate useful information. If you miss a conversation, your device has you covered there, too, thanks to its

Visual Voicemail feature.

Dial a Number

When you open the Phone app, you’re greeted with the number pad and five tabs along the bottom of the

screen: Favorites, Recents, Contacts, Keypad, and Voicemail.

FAVORITES This feature is a user-defined list of your most frequently called numbers—think of it as your

iPhone’s equivalent of speed dialing. To designate a favorite, tap the plus-sign button at the top right of the Favorites

screen. This brings up your contacts list. Select a contact, and then tap a home, mobile, or work number

to add that number to your Favorites tab. (You can also add email addresses for communicating via FaceTime.)

You can add more than one number for a person—each number shows up as a separate entry. You can also

tap the Add to Favorites button that appears at the bottom of a contact record to add someone to this list.

YOU’RE MY FAVORITE Your favorite contacts will appear in a list in the

Favorites tab of the Phone app.


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CHAPTER 3 Connect and Communicate

Once you’ve added a contact to your Favorites, you need only tap that name to start a call. Tap the blue arrow

next to the name to see the contact’s full Info screen.

To rearrange or delete the contacts in your Favorites list, tap the Edit button. To rearrange contacts within the

list, tap and hold on the three-bar icon to the right of a contact; you can then drag it to a new position. If you

decide you want to remove someone from your Favorites list, tap the minus-sign button (–) next to that name.

RECENTS All incoming and outgoing calls are collected here. The Recents screen offers two views—All and

Missed. The All button shows the name (if the number is in your contacts) or phone number and location (if it’s

not) for all incoming and outgoing calls.

POINT OF CONTACT The Contacts button gives you access to all your contacts.

If a number is in your contacts list, the type of number (Mobile, Work, Home, FaceTime) appears under the

name in Recents, along with a small phone icon if it was an outgoing call. If it’s an unknown number, the city

and state for that area code appears underneath. If the iPhone registers multiple calls to or from the same

person in a short period of time, it shows the number of calls next to the person’s entry. It lists missed calls in

red. The Missed button displays only those calls you’ve missed. You can call anyone back from the Recents list

by simply tapping the listed name or number.

If you tap the blue arrow next to a number in the list, you’ll find additional details, such as whether it was an

incoming or outgoing call, the date and time each call was logged, and the duration of the call. There are also

options to send a text message, share a contact, add the number to your Favorites list, or place a FaceTime call.

If the number isn’t in your address book, this pane also gives you the option to either create a new contact for it

or add it to an existing contact.


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CHAPTER 3 Connect and Communicate

KEYPAD If the number you want to call isn’t in your contacts list, tap the Keypad button to summon an onscreen

keypad so you can manually enter the number you want to call.

Once you enter the number, you can tap the Add Contact button to the left of the Call button—its icon shows a

person’s head and a plus sign—to save that number for future use.

VOICEMAIL Like all mobile phones, your iPhone lets you access your voicemail while you’re on the go. In addition,

your device comes with Visual Voicemail, which allows users to view their messages in a list, letting them

pick which messages to listen to and in what order.

If your phone is locked and you receive a new voicemail, you should receive a notification alert. Slide to unlock,

and you’ll jump directly to your voicemail page. If your phone is already unlocked, you’ll see a red number on

the Voicemail button at the bottom of the screen. Tap this button to retrieve your messages.

GOT THE MESSAGE Tap the Call Back button to call someone who has left a message.

Unheard voicemails have a blue dot next to them. Tap the message to begin playback. Tap it again to pause.

You can use the on-screen slider to fast-forward or rewind a message, if you didn’t quite catch the details. If you

want to call the person back, just tap the Call Back button. Tap Delete to get rid of the message entirely.


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C H A P T E R 4

Be Productive

GET TO WORK Despite its small size, you can still get plenty of work done on the iPhone.

Your iPhone is not only a communication device—it’s also a practical and versatile productivity tool. You can

use your device to stay organized with the included Calendar, Notes, Reminders, and Contacts apps, or conduct

your business on the road with Apple’s iWork suite for iOS. With Pages, Keynote, and Numbers, you can read,

create, edit, and send documents directly on your device, and you can expand your iPhone’s abilities with powerful

third-party productivity apps.

Get Organized

When it comes to productivity on your iPhone 5, you have some great built-in apps for controlling your schedule.

Keep track of your day-to-day activities with Calendar; use the Reminders app to make lists, tasks, and

to-dos; scribble down your thoughts in Notes; track the daily fluctuations of your portfolio in the Stocks app;

and manage time and numbers with Clock and Calculator. And it’s not all app-reliant: You can also integrate Siri

and iCloud to speed up your tasks.


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CHAPTER 4 Be Productive


If you’re wondering what’s next on your agenda, the Calendar app can help you out. It syncs with iCloud, your

computer, or your Exchange account (including Google Calendar’s free Exchange integration) to provide you

with the latest information on your meetings, events, and general itinerary.

ALL IN A LIST See all your events, line by line, in List view.

From the Settings app, you can choose how many events you’d like to sync (from two weeks back to every event

on your calendar). You can also pick your time zone; default alert times for items, birthdays, and all-day events;

and default calendar, if you have multiples. In the Calendar app itself, you can browse, edit, add, and delete

events and calendars, as well as accept invitations.

There are three ways to sync your calendars: via iCloud, a third-party CalDAV service like Google or Microsoft

Exchange, or iTunes. For read-only access, you can also add calendars to which you’ve subscribed.


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CHAPTER 4 Be Productive

SYNC WITH iCLOUD If you’ve already enabled your iCloud account, all you need to do is make sure you’ve

turned on the Calendars toggle. (If you haven’t turned on iCloud, see “Sync With iCloud” in the “Get Started”

chapter for setup instructions.) Tap Settings and then iCloud, and toggle the Calendars switch on. After you do so,

your iPhone’s iCloud calendars will sync with those on your Mac and on

SYNC WITH CALDAV To sync with a Google, Microsoft Exchange, or other third-party CalDAV calendar, you first

need to set up the account by tapping Settings, and then Mail, Contacts, Calendars.

If you’ve already set up your Google or Exchange account for email, you just need to tap that account and turn

on the Calendars switch; if you have yet to set up the account you want to enable, tap Add Account. You can

use Apple’s account presets to set up a variety of different services: a secondary iCloud account (if you want to

share iCloud calendars with a different iCloud user), an Exchange account, a Google account, a Yahoo account,

an Aol account, or a Hotmail account.

If you’re adding a CalDAV account not associated with the above services, tap the Other option and enter your

server, username, and password. Once you’ve entered all the information, your device downloads the account’s

events to the Calendar app.


If you choose to set up Google Sync for your Google account (which requires entering in your information as an

Exchange account), you may have to first visit to get all your calendars to appear on your device.

(See Google’s setup instructions for more information.)

ADD A SUBSCRIBED CALENDAR Sometimes you don’t need to add or edit events; you simply want to see

what’s in a particular calendar—say, a family member’s school schedule for special events. To add read-only

calendars, tap Settings, and then tap Mail, Contacts, Calendars > Add Account > Other > Add Subscribed Calendar.

You’ll need the Web address for the calendar, which may be publicly available on the website of the person

in question (if you’re subscribing to a calendar for popular holidays or sporting events) or may be sent to you

privately in an email message.


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CHAPTER 4 Be Productive

DATE SHARING You can have friends email you a Web link to calendars

they want to share.

In the Server field, paste the Web address of the published calendar and tap Next; if a username or password is

required to access it, or if you’d like to use SSL or remove any calendar alarms, you can enter that information

on the subsequent page.

SYNC WITH iTUNES If you aren’t syncing over the air using iCloud or a third-party CalDAV service, your iPhone

can sync data directly from an application on your computer. On your Mac, you can use iCal, Microsoft Outlook

2011, or Microsoft Entourage; on a PC, you can only sync with Microsoft Outlook. (Personally, we recommend

syncing directly with a service on your phone; if you sync via iTunes, your calendars will only update when you

connect your iPhone to your computer.)

To sync, connect your device via iTunes (using a USB cable or Wi-Fi Sync), select it from iTunes’ Source list, click

the Info button, and then select the Sync iCal Calendars checkbox. (Note: You can still select this checkbox if

you’re syncing with iCloud or CalDAV over the air, but this may duplicate data.) You can choose to sync all your

calendars or selected ones; to save space, you can also limit how many days of past events you’d like to sync.


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C H A P T E R 5


EMBRACE MULTIMEDIA The iPhone 5 may be slim and small, but it’s incredibly powerful

when it comes to working with movies, photos, and music.

With your iPhone, you can create, share, and interact with the world, as well as stream video and audio on the

go. It’s great for viewing photos and videos, reading, playing games, and creating finger-painted masterpieces.

In this chapter, you’ll learn how to best sync, work with, and enjoy your media files


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CHAPTER 5 Multimedia

Sync, Load, and Stream

Before you can enjoy your music, photos, videos, and books, you must first get them onto your device. There

are two ways to do this: You can download content directly onto your device, or sync it with iTunes. Once you’ve

gotten your music, movies, and apps onto your iPhone, you can then stream them to your Apple TV, AirPort

Express, or wireless speaker system.

Purchase and Download Content on the Go

Whether your media library is primarily comprised of items you’ve purchased from the iTunes Store in the past

or you’re starting fresh, it’s easy to access your content on your iPhone 5. Your device has three separate apps

for purchasing new items and redownloading old content: the App Store, iTunes, and iBooks.

APP STORE This app is designed to let you browse, view screenshots and ratings, download updates, and purchase

apps—all on the fly. Due to cellular carrier restrictions, you have to connect your iPhone to a Wi-Fi network to download

apps bigger than 50MB. (For more on the App Store, see “Download More Apps” in the “Get Started” chapter.)

APP-A-PALOOZA Browse, view, and buy apps for your iPhone.


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CHAPTER 5 Multimedia

iTUNES To find more music, movies, TV shows, podcasts, and audiobooks, head to this app. Tap it to access an

iPhone-size version of the iTunes Store, replete with its full catalog. Along the bottom of the screen are buttons

for each major section: Music, Movies, TV Shows, Search, and More.

MUSICALLY INCLINED Listen to 90-second previews of any song from the iTunes Store,

and purchase albums on the go.

The Music tab features the latest albums, songs, and featured artists in the store, along with options to redeem

iTunes Store codes and change your login information. A Genres button in the top left lets you browse by types

of music, while two tabs at the top divide the store into Featured and Charts. The Movies and TV Shows tabs

similarly sport Genres, Featured, and Charts options. The Search tab offers a simple search bar at the top for

finding content.

The More tab holds a list of everything you can’t fit on that bottom toolbar: Purchased allows you to view and

download any purchases you’ve made with your Apple ID; Audiobooks and Tones let you browse and purchase

those types of content; Genius—when enabled—offers intelligent suggestions about content you might like based

on what you’ve purchased in the past; and Downloads allows you to see what you’re downloading right now.

iBOOKS You can download and read ebooks on your iPhone from Apple’s iBookstore, which you can get to by

downloading the iBooks app from the App Store.


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CHAPTER 5 Multimedia

BOOKWORM Access the iBookstore from the iBooks app.

To browse and purchase new books, open iBooks and tap the Store button in the upper right corner. The store

resembles both the iTunes and App Store apps in its organization: The app is divided into Books, Top Charts,

Top Authors, Search, and Purchased tabs for easy navigation. The Books tab displays new and notable books,

along with a Redeem option and a button to sign in with a different Apple ID. Tap Categories in the upper left

corner to narrow what featured books you’d like to see: You can jump to categories such as Arts & Entertainment,

Parenting, Sports & Outdoors, Fiction & Literature‚ and Sci-Fi & Fantasy.

Top Charts displays the top paid and free books on the iBookstore, as well as the New York Times bestseller

list. (You can sort these into categories as well by tapping the Categories button in the upper left corner.) Top

Authors lets you browse an alphabetical list of the top paid and free authors. Search, like its iTunes and App

Store counterpart, lets you find new books, while Purchased shows all the books you’ve downloaded with your

currently signed-in Apple ID. (If you ever lose your downloaded books, you can always come back to this tab to

download them again.)

You can download a free sample of any book: Just tap Sample to start downloading the first few chapters. This

is useful if you want to browse the content, check out the table of contents, or see how it reads on the iPhone.

If you decide you like the book and want to purchase it, you can do so from within the sample itself by tapping


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C H A P T E R 6



LIFE SUPPORT All devices run into problems now and then. Learn how to troubleshoot

your iPhone without tearing your hair out.

It’s a fact of life: Computers crash. Unlike a desktop or laptop, however, the iPhone is fairly easy to troubleshoot,

even if you’re not tech savvy. You just need to know some of the basic steps to get your device back up and running

again after a slowdown or a crash, the answers to some of the most common iPhone support questions,

and advice on when to seek outside help.


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CHAPTER 6 Troubleshooting Tips

Quick-Fix Tips

It doesn’t happen often, but on occasion, things get wonky. The app you’re in won’t respond. Or maybe your

iPhone just shut down, and you can’t get it to turn on again. Whatever the case, these tips can help get you back

to making calls, surfing, and using apps in no time.

To Force-Quit or Not to Force-Quit

Uh-oh: You’re surfing the Web, when all of a sudden Safari stops scrolling. You try tapping any of the on-screen

buttons, but you can’t get a reaction. The app has become utterly unresponsive.

This kind of situation is called an app freeze or crash. For whatever reason, the app has encountered an error it

can’t recover from, and it’s stopped doing everything while it tries to figure out what the problem is and solve it

(if it even can).

If you don’t want to wait for the app to try to fix itself, you can tell it to force-quit. There are two ways to do this.

If the app’s not completely frozen, and you can get to the home screen, you can double-click the Home button

to bring up the multitasking shelf. Find your app’s icon and tap and hold on it; after a moment, the icons start to

wiggle and a little minus-sign button (–) appears in the upper left corner of each app. Tap the minus-sign button

of the unresponsive app, and it shuts down. You can then safely relaunch it from your home screen.

TAP TO EXTERMINATE Tap the minus-sign button to force an app to quit.

If your app is totally frozen and you can’t get to the home screen, hold down the On/Off button on the iPhone

until the ‘slide to power off’ slider appears. Then release that button and hold down the Home button until the

app exits.


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CHAPTER 6 Troubleshooting Tips

Move to Restart

If your problem is limited to one app, force-quitting usually does the trick. However, if your entire system is affected,

you might want to think about restarting your device. Perform a normal restart by holding down the On/

Off button until you see the ‘slide to power off’ slider, then shut down your device by sliding the red bar across

the screen. Wait a few moments, and then restart by holding down the On/Off button.

HOLD ME Hold your iPhone’s On/Off button down to access the shutdown screen.

On rare occasions, your iPhone may be so gummed up that it won’t even show you the ‘slide to power off’

screen, at which point you need to perform a forced restart. Hold down both the On/Off and Home buttons until

you see a blank screen, followed by the silver Apple logo. This signals that the device has properly rebooted.

Reset Your Settings and Content

If after a restart, regular or forced, your iPhone still acts weird, you may have corrupted information. Reset your

settings, content, and network information by going to Settings General Reset.


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CHAPTER 6 Troubleshooting Tips

A WORLD OF RESET In the Reset screen, you can reset settings large and small.

Apple makes a distinction between settings and data. Data consists mainly of the information that gets

synced with your computer or iCloud, such as music, photos, and contacts, whereas settings contains the

choices you’ve made regarding the iOS interface and its native apps—for example, the cities you choose in

the Weather program.

In theory, tapping the Reset All Settings button reverts your settings to their original values while leaving your

data untouched. In practice, however, some settings—such as wallpaper selection—may not reset. Tap Erase All

Content and Settings, however, and you get rid of both your settings and data, returning your device to its stock


Once you do this, you need to manually go in and reconfigure each of your settings. (Your content re-syncs

to your device the next time you sync it to your computer or to iCloud if you’ve previously created an iCloud

backup. Of course, if you’re nowhere near your computer—you’re on a trip without your Mac or PC, for

instance—and you don’t have an iCloud backup, invoking this option may not be the best idea.)

If it’s an issue with your iPhone’s cellular or Wi-Fi connection, you can tap Reset Network Settings to clear the

device’s network information.


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C H A P T E R 7

Find New


THE SEARCH IS ON Your iPhone 5 comes with a few standard accessories, like this

charger. But many more options are available.

When you purchase an iPhone, Apple gives you the basics: an AC power adapter; a USB–to–Lightning-connector

cable; and a set of EarPods with an inline microphone and remote for hands-free calling and controlling volume

and playback. But there are plenty of other useful accessories Apple doesn’t include. Whether you’re looking

for better headphones, a protective case, or something completely different, you’ll find scores of add-ons that

let you do what you wish. Here’s some good background information for shopping for the most useful types of

accessories for the iPhone: cases, headphones, and speakers. (For our reviews of the latest gear, head over to


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CHAPTER 7 Find New Accessories

The Lightning Connector

The iPhone 5 offers many improvements over its predecessor, including a larger screen, better performance,

LTE, an improved camera—and a new dock connector. Apple has done away with its proprietary—and nineyear-old—30-pin

connector in favor of a new, smaller alternative.

The 30-pin Connector

The 30-pin dock-connector port has been a staple of iPods, iPhones, and iPads since the third-generation iPod

hit store shelves back in 2003. While most media players offered simple USB connectivity for data and charging,

Apple’s single port offered a slew of functions: Power, audio out, playback control, and speedy data syncing

were among its initial features.

Over the years, the 30-pin port gained some features (HD-video output, photo importing, and USB input, for

example) while losing others (FireWire charging and data transfer), but it meant that if you bought an accessory

that had a dock connector—speakers, docks, car chargers and mounts, you name it—that product would work

with any recent iOS device.

On the other hand, the 30-pin dock-connector port wasn’t without its flaws. For starters, it was somewhat

fragile, making it prone to either break the accessory or, worse, damage your iPhone or iPod when put under

stress. The connector’s thin profile and only-fits-one-way design also made it more difficult to use than, say, a


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CHAPTER 7 Find New Accessories

standard USB port: Depending on the device and the accessory, it could be a challenge to line up the connector

and port (especially on the iPod touch and recent iPad models, thanks to their curved edges). Finally, the 30-pin

connector took up a lot of space, both on the outside and the inside, and as Apple’s phones, tablets, and media

players have gotten smaller and thinner, that real estate has become more and more precious.

Introducing the Lightning Connector

The iPhone 5 features a slimmed-down dock-connector port called the Lightning connector.

The new connector uses an eight-signal design that works in both orientations, so you never need to worry if

you’ve inserted the plug the wrong way up. The Lightning connector is more durable than its predecessor. Apple

also describes its new connector as all digital and adaptive (meaning that it uses only the particular signals

each accessory requires, and some of its pins can serve different purposes depending on the accessory).

As with the 30-pin connector, the Lightning connector supports video output (using Apple’s $49 Lightning Digital

AV Adapter and $49 Lightning to VGA Adapter).

The other big advantage of the Lightning connector is its size: It’s 80 percent smaller than the 30-pin connector,

which means the space required on a device to accommodate the new plug is smaller by at least that amount—

not counting the reduction in interior circuitry required to support the connector’s features.

Adapt Old Accessories

The downside of the new Lightning connector is that it renders the iPhone 5 incompatible with the millions of

30-pin–connector accessories on the market and in people’s homes and offices. Apple includes with the iPhone

5 a USB–to–Lightning-connector cable, but no adapter to connect it to older accessories.


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CHAPTER 7 Find New Accessories

If you’ve got expensive older accessories that you don’t feel like replacing with newer, Lightning-connector–

equipped versions, there are a few ways to use them with your new iPhone. Specifically, Apple offers a $29

Lightning to 30-pin Adapter and a slightly longer $39 Lightning to 30-pin Adapter (0.2m), each of which lets you

connect older 30-pin dock-connector accessories to the iPhone 5.

Each of these adapters lets you connect accessories for the 30-pin dock connector to the latest iPhone models

by offering a Lightning-connector plug on one end and a female 30-pin port on the other. You insert the

Lightning-connector plug into your iPhone, and then attach the 30-pin end to the dock connector of your favorite

speaker system or other compatible accessory. The main difference between the two adapters is that the

standard version is a single piece, just 0.8 inches long (not including the Lightning plug), while the cable version

separates the 30-pin port from the Lightning plug with a flexible, 7.5-inch (20cm) cable that’s a little thicker and

stiffer than Apple’s standard Lightning to USB Cable. The two adapters function identically.

According to Apple, the adapters support analog and USB audio, as well as syncing and charging. Based on our

testing, here’s what you can expect when using the adapters with older, 30-pin accessories.

SPEAKERS AND AUDIO DOCKS The adapters will let you play audio with any 30-pin speaker or audio dock. This

includes newer speakers and audio docks that grab your player’s digital-audio (specifically, USB audio) output,

and then use a digital-to-analog converter (DAC) in the speaker or dock itself to produce an analog signal.

But the adapters also work with speakers and docks—generally older models—that require an analog-audio

signal. These speakers normally connect to dedicated analog-audio pins in the 30-pin connector, relying on the

iPhone or iPod to handle the digital-to-analog conversion. The challenge here is that the Lightning connector

doesn’t offer analog-audio pins—the new connector is all digital. It turns out that hidden away inside each 30-

pin adapter is a digital-to-analog converter (DAC) that converts the Lightning connector’s digital audio signal to

an analog version. (The high price of the adapters is at least in part because of the inclusion of a DAC.)

The adapters also support syncing, so if your speaker dock or dock cradle has a pass-through 30-pin or USB

port for connecting to your computer for syncing, that feature will work with the latest iPhone.


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Thanks for Reading!

We hope that this Superguide has helped you get to know your iPhone 5, and that you’re on your way to

enjoying what it has to offer. For even more information on Apple’s newest mobile operating system, as well

as the latest tips, tricks, how-tos, and news about the iPhone, iOS, and all of Apple’s other products, check out and the rest of our Superguide program.


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