My Account – Upload Files
2011 User Guide
Table of Contents
I. Patient Images........................................ 3
II. CEREC Files........................................... 9
III. Implant Treatment Digital Rx............. 19
The Upload Files link in My Account is intended only for
uploading supporting photos, pictures and instructions for
a particular case, CEREC or implant treatment digital Rx.
If you have 3Shape files, please submit the scan or design
files through 3Shape via the current 3Shape process.
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I. Patient Images
Patient Images is used for uploading files for a particular case if a case number is
available, or for a particular patient if a case number is not available. The following
file formats are allowed for upload:
Follow the below step to submit files.
1 Login to My Account with the proper user name and password and click on
the Upload Files link. The page will refresh to reveal the Submit Digital Images
2 If a case number is available, click on the Yes radio button. This will enable
the Case Number field to allow case number entry.
3 Enter the desired case number and click the VALIDATE button. My Account
will find the case and populate the patient’s first name and last name.
4 If the case number is unknown, select the No radio button and enter the
patient’s first name and last name.
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5 Click on the BROWSE FILES button and a window pops up allowing you
to select and open files.
6 Navigate to the desired path, highlight one or more files and click on the
Open button. The page will now display the files attached.
7 To remove a file, click on the X icon.
8 Click on the Cancel all Uploads button if the attached files are not the
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9 Once the desired files are attached, enter any comments and click on the
10 The files will begin to upload. You will see a check mark for files that have
already finished upload, and a progress bar and a circular progress icon
next to the file name for the file currently uploading.
11 If the file being uploaded is the wrong file, click on the Cancel button below
the progress bar. The progress bar will close and a warning icon will appear
next to the attached file to indicate the upload was canceled.
12 Once all uploads are finished, you will see a confirmation message. The
Glidewell team will be notified of the upload. Click on the UPLOAD NEXT
PATIENT button to upload files for other cases or patients.
13 The below e-mail will indicate completed uploading of the digital file.
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CEREC Upload is intended only for CEREC cases. Only file formats .sdt and .cdt
are allowed for CEREC upload. Information will be collected in the online form
in five steps. Under UPLOAD FILES, select CEREC Files to get to the CEREC
upload page. Below are the steps to upload CEREC files.
1 The first three steps are included on the first screen. Step 1 is patient
information, Step 2 is restoration selection and Step 3 is additional restoration
2 Enter the patient’s first name, last name, gender and age under patient
3 In the restoration selection, select the desired restoration radio button and
then select the desired tooth. If a particular tooth needs to be deselected,
simply click on that tooth again. To deselect all teeth, click on the CLEAR
ALL TEETH button.
4 For each tooth selected, additional restoration information is needed. Make
the appropriate selection(s).
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5 If all selections are correct, click on the NEXT button to proceed. If you
need to start over, click on the START OVER button to deselect all options
and blank out all fields.
6 The second page to the CEREC upload contains Steps 4 and 5 of information
gathering. In Step 4, enter any special instructions.
7 Select the party submitting the Rx. If the Rx is submitted by the prescribing
doctor’s office, the signature, license number and delivery date must be
entered to proceed.
If the Rx is being submitted by a laboratory, select the Laboratory radio
button and check the box to proceed.
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8 If all entered information is accurate, click on the NEXT button to proceed.
The BACK button can be used to review the settings from the previous
page. To start fresh, click on the START OVER button.
9 The next screen will display the case summary. To review the previous
screens, click on the BACK button. To start from the beginning, click on
the START OVER button. Click on the FINISH button to proceed to the
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10 The SUBMIT CEREC FILES screen appears. The patient’s first and last
name fields are populated.
11 Click on the BROWSE FILES button and a window opens allowing you to
select and open files. Navigate to the desired path and select the files to
be uploaded. CEREC only allows file formats of .sdt, .cdt and .rdt. Highlight
the desired file(s) and click on the Open button to attach the file(s).
12 The attached file(s) will display on the Upload Images screen. To remove a
file, click on the icon. To remove all files, click on the Cancel all Uploads
button. To begin file upload, click on the SUBMIT button.
13 The files will begin to upload. To cancel a particular file upload, click on
the Cancel button during the upload of the file. If there are more files to
upload, once a file upload is canceled, the next file will start to upload.
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14 Once the upload is finished, a message will display noting that files have
been submitted for processing. If you need to upload another patient, click
on the UPLOAD NEXT PATIENT button.
15 An e-mail will be sent to the e-mail address on the login profile and the subject
line will read “Glidewell Laboratories – CEREC Rx Received.”
III. Implant Treatment Digital Rx
1 Select Implant Treatment Digital Rx under UPLOAD FILES to open the Submit
Implant Treatment Case page.
2 Enter the patient’s first and last name. Select either NobelGuide or Sim-
Plant. NobelGuide packages or SimPlant packages will appear based on
the choice of system made.
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3 Select the desired package.
4 If a pathology report is needed, check the Report checkbox. Be sure to fill
in the gender, age and race. Click the NEXT button to proceed.
5 On the tooth graphic, select the teeth where you intend to place the
implant(s). Select a system from the drop down menu and fill out the intended
restoration delivery and type.
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6 Enter a description of the implant plan in the Treatment Plan text box. Type
name for signature and enter the license number.
7 Decide how the DICOM files will be sent. If From the Radiology Laboratory
is selected, please enter the radiologist contact name and radiologist
phone number. Make a selection and click the NEXT button to proceed.
Click the BACK button to review the previous page. To start from the beginning,
click on the START OVER button.
8 This page provides a summary of the implant case. Review the information
to ensure its accuracy. Click the FINISH button to proceed to upload the file.
Click the BACK button to review previous pages. Click the START OVER
button to start from the beginning.
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9 On the DICOM Submission page, look over the pre-populated information
to make sure the area of interest, patient first and last name, gender, age,
and race are correct. Make sure the Case ID is the same as the one on top
of the page.
10 Click on the Choose Folder/File button to open the Choose a file/folder
(Attach limit: 10) window. Navigate to the desired folder, select the intended
files or folder and click on the Attach button.
11 The page now displays the file(s) attached.
12 Click on [remove] next to the file name to remove the attachment.
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13 Click on the Send button to start the upload.
14 The progress bar will display. During the upload, if the Pause button is
pressed, the upload for the current file will restart even if close to being done.
15 If the Cancel button is pressed, the below warning will pop up for each attached
file. If No is selected, the current file being uploaded will be deleted.
Once all files are deleted, files will need to be re-attached. If Yes is selected,
the pop up will close and the upload page is displayed with a Resume button.
Resume will restart the file upload.
16 Once the upload is finished, the below message displays:
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17 An e-mail will be sent out to inform that the digital Rx was received. The subject
to the e-mail will read “Glidewell Laboratories – Digital Rx Received.”