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APPENDIX IV<br />

Frequently Asked Questions<br />

<strong>The</strong> <strong>follow<strong>in</strong>g</strong> <strong><strong>in</strong>formation</strong> <strong>has</strong> <strong>been</strong> <strong>compiled</strong> <strong>by</strong> <strong>the</strong> <strong>SCR</strong> <strong>in</strong> conjunction with <strong>the</strong><br />

JCR and was correct as of August 2012.<br />

(Almost) everyth<strong>in</strong>g you need to know about liv<strong>in</strong>g <strong>in</strong> Hall. From buses to laundry<br />

and where to get that essential frozen pizza (just throw a few veggies while you're at it<br />

to stay healthy).<br />

Map of facilities near Hall<br />

<strong>The</strong> <strong>in</strong>teractive version of this map is l<strong>in</strong>ked from <strong>the</strong> “Info for Residents” page on <strong>the</strong><br />

Hall website - http://www.wardentr<strong>in</strong>ityhall.tcdlife.ie/ or from http://bit.ly/tr<strong>in</strong>ityhall<br />

Maps of <strong>the</strong> TCD campus can be found at www.tcd.ie/Maps<br />

TRANSPORT<br />

How do I get to College?<br />

Walk<strong>in</strong>g: It's environmentally friendly, it's free and it's good for you. You arrive <strong>in</strong><br />

College full of energy and <strong>in</strong> <strong>the</strong> even<strong>in</strong>g, you can relax and clear your head while<br />

walk<strong>in</strong>g back to Hall. You can walk through Rathm<strong>in</strong>es (for walk<strong>in</strong>g routes, see maps<br />

attached).<br />

Be cautious while walk<strong>in</strong>g after dark as you would anywhere. And please remember:<br />

never walk on your own when com<strong>in</strong>g back from a night out. Take a TAXI - it's<br />

cheap, fast and safe.


BUS/Tram: Here <strong>in</strong> Hall, we're great fans of public transport. It's good for <strong>the</strong> planet<br />

and stress-free. You get on, sit down with a book or your favourite music on your<br />

iPod (just don't crank <strong>the</strong> volume too high - o<strong>the</strong>rs might want to travel without your<br />

music choices) and enjoy <strong>the</strong> views. And you're <strong>in</strong> College <strong>in</strong> no time (usually around<br />

20-30 m<strong>in</strong>utes). Please exercise a normal level of caution when travell<strong>in</strong>g to and from<br />

Halls <strong>in</strong> <strong>the</strong> even<strong>in</strong>gs.<br />

Dubl<strong>in</strong> Bus: 140<br />

<strong>The</strong> 140 stop is located beside Tr<strong>in</strong>ity Hall - go outside <strong>the</strong> ma<strong>in</strong> gate, turn right and at<br />

<strong>the</strong> traffic lights, turn right aga<strong>in</strong>. You will see <strong>the</strong> bus stop approximately<br />

100m on your left-hand side. <strong>The</strong> 140 service is quite regular and you can usually<br />

depend on its’ timetable.<br />

<strong>The</strong> 140 bus is a great service, so please remember to behave <strong>in</strong> a civil way at <strong>the</strong> bus<br />

stop and on <strong>the</strong> bus too (especially <strong>in</strong> <strong>the</strong> even<strong>in</strong>g). Bus <strong>in</strong>spectors regularly patrol <strong>the</strong><br />

stops so please keep your ticket on you at all times of <strong>the</strong> journey.<br />

How much is <strong>the</strong> bus?<br />

Tickets are €1.90 one way (remember, that you have to have <strong>the</strong> exact change - NO<br />

CHANGE IS GIVEN. For example, if you have a €2 co<strong>in</strong> you will receive a refund<br />

stub for 10 cent you can <strong>the</strong>n take to <strong>the</strong> ma<strong>in</strong> Dubl<strong>in</strong> Bus office on O'Connell Street<br />

and exchange it for money).<br />

But you shouldn't worry about co<strong>in</strong>s and change - pre-paid smart card are here! <strong>The</strong>re<br />

are several different ones to choose from to suit your lifestyle. <strong>The</strong> best th<strong>in</strong>g is to go<br />

to www.dubl<strong>in</strong>bus.ie and read all <strong>the</strong> <strong>in</strong>fo <strong>the</strong>re.<br />

What about student discounts?<br />

Oh yes - you can save money, but first you need to <strong>in</strong>vest a bit. To avail of discounted<br />

Dubl<strong>in</strong> Bus tickets, you need to buy a Student Travelcard. It costs €12 and you can<br />

get it from <strong>the</strong> Student Union Shop <strong>in</strong> Tr<strong>in</strong>ity. All you need is:<br />

1. Your College ID<br />

2. Completed Student Travelcard Application Form<br />

3. €12.00 (plus €3.00 Photo Capture).<br />

I heard that <strong>the</strong>re is a tram near<strong>by</strong> too.<br />

Yes, it's true. It's called LUAS and detailed <strong><strong>in</strong>formation</strong> can be located at<br />

www.LUAS.ie<br />

It goes direct to <strong>the</strong> city centre (St. Stephen's Green) and <strong>the</strong>n you have a short walk<br />

to college (but you might get distracted <strong>by</strong> all <strong>the</strong> shop w<strong>in</strong>dows on Grafton Street).<br />

<strong>The</strong> walk to <strong>the</strong> Milltown stop takes 7-10 m<strong>in</strong>utes (you can count it as part of your<br />

daily workout), but <strong>the</strong> tram is great and very reliable. However, it's also very popular


and it might be difficult to get on it <strong>in</strong> <strong>the</strong> morn<strong>in</strong>g (between 8 and 10am). Sometimes<br />

you might have to let two or three trams go before you can squeeze yourself <strong>in</strong> among<br />

all <strong>the</strong> o<strong>the</strong>r commuters.<br />

To reach <strong>the</strong> LUAS stop go out <strong>the</strong> small white side gate and turn left onto Temple<br />

Road - at <strong>the</strong> end of Temple Road, turn right and you will see <strong>the</strong> Milltown LUAS<br />

stop on your left-hand side. You can buy tickets at <strong>the</strong> mach<strong>in</strong>e located at <strong>the</strong> stop (€2<br />

one way or a variety of weekly/monthly cards).<br />

Do not attempt to travel on <strong>the</strong> LUAS without a valid ticket. It may appear tempt<strong>in</strong>g<br />

to hop on without a valid ticket, however, ticket <strong>in</strong>spectors are everywhere. An<br />

immediate penalty of €45 is issued to anyone without a valid ticket or ID. You cannot<br />

have a student LUAS ticket without a valid student travelcard. It is not worth it!<br />

I want to cycle.<br />

Dubl<strong>in</strong> is great for cycl<strong>in</strong>g (it doesn't really ra<strong>in</strong> all that much). You need to stay safe<br />

though, so always wear a helmet and a high visibility vest. Choose a safe route and<br />

stick to <strong>the</strong> cycle lanes where provided. <strong>The</strong>re is a cycle route from Rathm<strong>in</strong>es <strong>in</strong>to<br />

town. Watch out for <strong>the</strong> buses - sometimes <strong>the</strong>y can't see you!<br />

<strong>The</strong>re is a bike shop <strong>in</strong> Rathm<strong>in</strong>es (ma<strong>in</strong> road, past ALDI supermarket) – a 20 m<strong>in</strong>ute<br />

walk from Tr<strong>in</strong>ity Hall. <strong>The</strong>re are also several bike shops <strong>in</strong> <strong>the</strong> city centre, although<br />

prices vary greatly, so shop around.<br />

You can lock your bike to <strong>the</strong> bike stands <strong>in</strong> Tr<strong>in</strong>ity Hall, but you cannot keep your<br />

bike <strong>in</strong> your room/kitchen or hallway.<br />

How do I get back to Hall?<br />

Bus: Leave ma<strong>in</strong> campus through <strong>the</strong> ARTS BLOCK exit - turn left, <strong>the</strong> bus stops are<br />

situated along Nassau St. <strong>The</strong> stop to go back to Halls is located across <strong>the</strong> road from<br />

Reads bookstore.<br />

LUAS: Leave ma<strong>in</strong> campus ei<strong>the</strong>r through Front Gate or <strong>the</strong> ARTS BLOCK exit. If<br />

you leave through Front Gate, turn left and cont<strong>in</strong>ue up along Grafton Street until you<br />

reach St. Stephen's Green and <strong>the</strong> LUAS stop. If you take <strong>the</strong> ARTS BLOCK exit,<br />

cont<strong>in</strong>ue up along Dawson Street and <strong>the</strong>n turn right at St. Stephen's Green, you will<br />

see <strong>the</strong> LUAS stop on your left-hand side.<br />

What about taxis?<br />

Taxis can be very convenient and not that expensive. A taxi to and from <strong>the</strong> city<br />

centre should cost you around €10-12 (depend<strong>in</strong>g on traffic and time of day).<br />

Always take a taxi when com<strong>in</strong>g back from a club/pub at night. It will cost you a<br />

couple of euro if you're shar<strong>in</strong>g.


Taxi to <strong>the</strong> airport is at around €30-40 one way – depend<strong>in</strong>g upon traffic. Ano<strong>the</strong>r<br />

way to get to <strong>the</strong> airport is <strong>by</strong> hopp<strong>in</strong>g on <strong>the</strong> AirCoach (www.aircoach.ie). To get to<br />

<strong>the</strong> airport <strong>the</strong> coach departs from Dawson St. and from <strong>the</strong> airport to town it will<br />

drop you at Front Arch of College. It is €7 each way and very reliable.<br />

Map would be handy, do you have one?<br />

If you wish to purc<strong>has</strong>e maps of <strong>the</strong> city centre or surround<strong>in</strong>g areas, Reads of Nassau<br />

St. is an excellent place to go as it is significantly cheaper than many o<strong>the</strong>r bookstores<br />

<strong>in</strong> <strong>the</strong> city. It is also a good place for all your stationary requirements for college.<br />

THE ESSENTIALS<br />

WHERE DO I BUY MY FOOD?<br />

<strong>The</strong>re's a great little shop right <strong>in</strong> <strong>the</strong> middle of Tr<strong>in</strong>ity Hall - just beh<strong>in</strong>d <strong>the</strong> reception<br />

<strong>in</strong> <strong>the</strong> Canteen. It's run <strong>by</strong> Rehab and you can get all your essentials <strong>the</strong>re. Look out<br />

for some great promotions. For bigger shopp<strong>in</strong>g trips you will have to venture<br />

outside.<br />

<strong>The</strong>re are several shops located just 7 m<strong>in</strong>utes from Tr<strong>in</strong>ity Hall (Tesco, Late<br />

Shopper, off-licence, delicatessen, butchers). Go out of <strong>the</strong> ma<strong>in</strong> gate, turn right and<br />

<strong>the</strong>n cont<strong>in</strong>ue walk<strong>in</strong>g up past <strong>the</strong> traffic lights towards Rathm<strong>in</strong>es. You will see <strong>the</strong><br />

shops on your left hand side. If you cont<strong>in</strong>ue walk<strong>in</strong>g for ano<strong>the</strong>r 10 m<strong>in</strong>utes you will<br />

reach Rathm<strong>in</strong>es. You will f<strong>in</strong>d a larger Tesco and Dunnes Stores <strong>the</strong>re (Dunnes is<br />

<strong>in</strong>side <strong>the</strong> Swan Shopp<strong>in</strong>g Centre). In Rathm<strong>in</strong>es you will also f<strong>in</strong>d a whole variety of<br />

shops, cafes, restaurants, etc. Aldi and Lidl are also located on <strong>the</strong> ma<strong>in</strong> street and are<br />

great for those on a budget.<br />

Remember <strong>in</strong> Ireland <strong>the</strong>re is a 22cent charge for every plastic bag you need, so it’s a<br />

great idea to get a few of <strong>the</strong> more durable and environmentally friendly type of bags<br />

to save you money throughout <strong>the</strong> year.<br />

Where do I get my money from?<br />

You will have to walk up to Rathm<strong>in</strong>es, where <strong>the</strong>re are plenty of ATMs (Bank of<br />

Ireland, AIB). <strong>The</strong>re are also ATM mach<strong>in</strong>es <strong>in</strong> college (beside <strong>the</strong> D<strong>in</strong><strong>in</strong>g Hall and <strong>in</strong><br />

<strong>the</strong> Hamilton).<br />

I need bed l<strong>in</strong>en/towels and lots of o<strong>the</strong>r th<strong>in</strong>gs.<br />

It's amaz<strong>in</strong>g how many th<strong>in</strong>gs we need and take for granted when we live <strong>in</strong> our<br />

family homes, bed l<strong>in</strong>en, towels, mugs, pots, pans. Don't fret - you can get all of this<br />

(and more) very close to Tr<strong>in</strong>ity Hall.


Store Location What it sells<br />

Dunnes Stores Swan Shopp<strong>in</strong>g Centre<br />

Rathm<strong>in</strong>es<br />

Stephen’s Green Shopp<strong>in</strong>g<br />

Centre<br />

Argos<br />

Penny’s<br />

Dundrum Shopp<strong>in</strong>g Centre<br />

Stephen’s Green Shopp<strong>in</strong>g<br />

Centre<br />

Dundrum Shopp<strong>in</strong>g Centre<br />

O’Connell Street – City Centre<br />

Crockery/Cutlery/Kitchenware<br />

Bed l<strong>in</strong>en/Towels<br />

Crockery/Cutlery/Kitchenware<br />

Bed l<strong>in</strong>en/Towels<br />

Bed l<strong>in</strong>en/Towels<br />

You can take <strong>the</strong> LUAS to <strong>the</strong> Dundrum Shopp<strong>in</strong>g Centre (don’t get off at Dundrum<br />

LUAS stop – get off at <strong>the</strong> Ballaly stop <strong>in</strong>stead <strong>the</strong>n follow <strong>the</strong> signs to <strong>the</strong> centre as<br />

it is much closer). <strong>The</strong>re you will f<strong>in</strong>d plenty of shops with vary<strong>in</strong>g prices where you<br />

can purc<strong>has</strong>e your necessities. Dundrum <strong>has</strong> a great c<strong>in</strong>ema with student discounts,<br />

restaurants, <strong>the</strong>atre, and hundreds of shops and can be found at www.dundrum.ie<br />

Argos is a shop which stocks almost everyth<strong>in</strong>g. You choose th<strong>in</strong>gs from <strong>the</strong>ir<br />

catalogue, go <strong>the</strong> <strong>the</strong> store and pick <strong>the</strong>m up <strong>the</strong>re. <strong>The</strong>re will be a number of Argos<br />

catalogues located <strong>in</strong> Oldham House at <strong>the</strong> start of <strong>the</strong> term. You can also view <strong>the</strong>ir<br />

website www.argos.ie.<br />

Where can I wash my clo<strong>the</strong>s?<br />

<strong>The</strong>re is a launderette on site with wash<strong>in</strong>g mach<strong>in</strong>es and dryers. It costs €4 per wash<br />

and approximately €1.20 to dry clo<strong>the</strong>s. Mach<strong>in</strong>es take 20, 50, 1 and 2 euro co<strong>in</strong>s.<br />

You will be able to buy wash<strong>in</strong>g powder etc from <strong>the</strong> shop on site.<br />

HOW DO I CONNECT TO THE INTERNET?<br />

You will be able to connect to <strong>the</strong> Internet <strong>in</strong> Hall, but first you need to register as a<br />

student <strong>in</strong> Tr<strong>in</strong>ity College. This means you need to get your student card and your<br />

network username and password.<br />

Can I connect my private computer?<br />

Yes, but you will need to check whe<strong>the</strong>r your computer is compatible with <strong>the</strong> college<br />

network.<br />

How do I know whe<strong>the</strong>r my computer is compatible?<br />

You need to check what operat<strong>in</strong>g system is <strong>in</strong>stalled on your computer (see more<br />

<strong>in</strong>fo below). You will also need:<br />

1: network card (to connect to <strong>the</strong> Internet <strong>in</strong> Hall)<br />

2: Wi-Fi card (WPA Enterprise compatible) if you want to use wireless Internet<br />

<strong>in</strong> some areas <strong>in</strong> Hall and on campus.


3: Network/E<strong>the</strong>rnet cable . You will be able to buy one <strong>in</strong> <strong>the</strong> Student Union<br />

shop <strong>in</strong> College.<br />

For more detailed <strong>in</strong>fo, please check IS Services web site: isservices.tcd.ie<br />

Which operat<strong>in</strong>g systems are supported?<br />

Remember that <strong>in</strong> Tr<strong>in</strong>ity Hall you will be connect<strong>in</strong>g through NAC – <strong>the</strong> network<br />

admission control system.<br />

* W<strong>in</strong>dows Vista: Only W<strong>in</strong>dows Vista Bus<strong>in</strong>ess can be connected to <strong>the</strong> College<br />

teach<strong>in</strong>g and research network <strong>in</strong> College offices and labs (see our support statement<br />

regard<strong>in</strong>g W<strong>in</strong>dows Vista). Any version of W<strong>in</strong>dows Vista can be connected to <strong>the</strong><br />

network admission control (NAC) system i.e. <strong>the</strong> student wireless network and <strong>the</strong><br />

'wired' network <strong>in</strong> College residences and Library communal areas.<br />

** W<strong>in</strong>dows XP: Only W<strong>in</strong>dows XP Professional can be connected to <strong>the</strong> College<br />

teach<strong>in</strong>g and research network <strong>in</strong> College offices and labs (see our network<strong>in</strong>g FAQ<br />

for <strong><strong>in</strong>formation</strong> on how to upgrade W<strong>in</strong>dows XP Home Edition to W<strong>in</strong>dows XP<br />

Professional.). Any version of W<strong>in</strong>dows XP can be connected to <strong>the</strong> network<br />

admission control (NAC) system i.e. <strong>the</strong> student wireless network and <strong>the</strong> 'wired'<br />

network <strong>in</strong> College residences and Library communal areas.<br />

*** W<strong>in</strong>dows 2000: <strong>The</strong>re is no support for W<strong>in</strong>dows 2000 on <strong>the</strong> network admission<br />

control (NAC) system i.e. <strong>the</strong> student wireless network and <strong>the</strong> 'wired' network <strong>in</strong><br />

College residences and Library communal areas.<br />

**** Mac OS X: <strong>The</strong>re is no support for Mac OS X 10.2 or 10.3 on <strong>the</strong> network<br />

admission control (NAC) system i.e. <strong>the</strong> student wireless network and <strong>the</strong> 'wired'<br />

network <strong>in</strong> College residences and Library communal areas.<br />

Will I be able to use Skype/MSN?<br />

Yes, once you’re connected to <strong>the</strong> college network, you will be able to use Skype and<br />

MSN. You will need to change a few sett<strong>in</strong>gs, but it’s not difficult. You will f<strong>in</strong>d<br />

detailed <strong>in</strong>structions on <strong>the</strong> IS Services web site.<br />

I don't have a mobile phone - how do I get one?<br />

If your phone from home is unlocked (can work with any SIM card), you can<br />

purc<strong>has</strong>e a prepaid SIM card from any of <strong>the</strong> operators (Vodafone, O2, Metor and<br />

Three (3)) at a small cost. If you need a new phone (phones from North America/Asia<br />

might not work <strong>in</strong> Ireland) you should shop around for good offers. <strong>The</strong>re is a<br />

Carphone Warehouse shop located <strong>in</strong> Rathm<strong>in</strong>es - <strong>the</strong>y sell phones from all <strong>the</strong><br />

operators work<strong>in</strong>g <strong>in</strong> Ireland and could offer you advice on price plans/models. You<br />

might even f<strong>in</strong>d a good offer with cheap phone calls to your home country. Every<br />

mobile phone operator listed <strong>has</strong> a store on Grafton St.


BANKING & WORKING<br />

Do I need a bank account?<br />

<strong>The</strong> short answer is yes. Hav<strong>in</strong>g bank account is handy and a safe way to keep and<br />

manage your money. You will get a PASS card to get your money from an ATM<br />

mach<strong>in</strong>e and you can apply for a LASER/Maestro card, which you can use to pay <strong>in</strong><br />

shops at home and abroad and receive cashback <strong>in</strong> most shops.<br />

Which bank do I choose?<br />

You will see representatives of various banks on campus dur<strong>in</strong>g Fresher’s Week.<br />

<strong>The</strong>y will be tempt<strong>in</strong>g you with offers, so choose wisely.<br />

Are <strong>the</strong>re banks on campus?<br />

<strong>The</strong>re are several national banks <strong>in</strong> Ireland and <strong>the</strong> largest two banks, AIB and Bank<br />

of Ireland, have facilities on campus. <strong>The</strong> former is <strong>in</strong> <strong>the</strong> Hamilton Build<strong>in</strong>g and <strong>the</strong><br />

latter adjacent to <strong>the</strong> Atrium under <strong>the</strong> D<strong>in</strong><strong>in</strong>g Hall. Both of <strong>the</strong>se banks have<br />

dedicated student officers who deal with general f<strong>in</strong>ancial issues.<br />

What documents do I need to open a bank account?<br />

<strong>The</strong> paperwork is not that scary. You will need a valid proof of identity, complete<br />

with photograph and proof of address. If you came to study <strong>in</strong> Tr<strong>in</strong>ity from abroad, on<br />

request, <strong>the</strong> International Office can provide a letter confirm<strong>in</strong>g you are a Tr<strong>in</strong>ity<br />

student and list<strong>in</strong>g your home and Dubl<strong>in</strong> addresses. This letter can be obta<strong>in</strong>ed:<br />

Prior to registration:<br />

* Full Degree Non EU students – International Office<br />

* EU Visit<strong>in</strong>g students – International Office<br />

* Non-EU Visit<strong>in</strong>g Students – International Office<br />

* Erasmus Students – International Office<br />

* Postgraduate students – Relevant Faculty Office<br />

After registration<br />

* Full Degree Non-EU – Student Records<br />

* EU Visit<strong>in</strong>g students – International Office<br />

* Non-EU Visit<strong>in</strong>g Students – International Office<br />

* Erasmus Students – International Office<br />

* Postgraduate students – Student Records<br />

<strong>The</strong>re are normally no fees charged on student bank accounts, this generally <strong>in</strong>cludes<br />

foreign currency transactions as well.<br />

I'm not from Ireland, but I would like to work here.<br />

Non-EU students registered on a full time education course for at least one academic<br />

year can work part-time to support <strong>the</strong>mselves, up to a maximum of 20 hours per<br />

week. On registration with <strong>the</strong> Garda National Immigration Bureau (GNIB) you will<br />

receive your permission to stay which will conta<strong>in</strong> a stamp reflect<strong>in</strong>g this entitlement;<br />

<strong>the</strong>refore you should only take up work after registration with GNIB. Please also note<br />

that GNIB registration procedures for students <strong>in</strong>tend<strong>in</strong>g to take up part-time work


may change <strong>in</strong> <strong>the</strong> near future, please check this website for updates.<br />

Fur<strong>the</strong>r <strong><strong>in</strong>formation</strong> on work<strong>in</strong>g <strong>in</strong> Ireland can be obta<strong>in</strong>ed from <strong>the</strong> Irish Council for<br />

International Students (ICOS).<br />

HEALTH & INSURANCE- This is very important, so please read on.<br />

I'm not from Ireland - should I have a health <strong>in</strong>surance?<br />

Non-EU students are advised to guard aga<strong>in</strong>st <strong>the</strong> problems of accident or serious<br />

illness <strong>by</strong> ensur<strong>in</strong>g <strong>the</strong>y have adequate <strong>in</strong>surance cover for medical treatment and<br />

hospitalisation before leav<strong>in</strong>g <strong>the</strong>ir home country. Please check with your Insurance<br />

Company at home that you are sufficiently <strong>in</strong>sured for your period of study <strong>in</strong> Ireland.<br />

If you do not already have <strong>in</strong>surance cover, you may wish to <strong>in</strong>sure with VHI<br />

Healthcare, Aviva, GloHealth or Laya.<br />

Irish students should enquire with <strong>the</strong> HSE for <strong>the</strong>ir eligibility for a Medical Card or a<br />

Doctor Visit-only Card. www.hse.ie. If you already have a ei<strong>the</strong>r of <strong>the</strong>se cards,<br />

please make sure to br<strong>in</strong>g <strong>the</strong> details with you.<br />

Students from EU states should apply for a European Health Insurance Card (EHIC)<br />

<strong>in</strong> <strong>the</strong>ir home country before departure. See also European Health Insurance Card<br />

<strong><strong>in</strong>formation</strong> for visitors to Ireland.<br />

All full-time registered students are eligible to use <strong>the</strong> College Health Service<br />

throughout <strong>the</strong> year. Detailed <strong><strong>in</strong>formation</strong> regard<strong>in</strong>g services can be accessed on <strong>the</strong><br />

College Health Service website.

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