1 The Internap® Customer Portal Delivers Extensive Monitoring and ...

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1 The Internap® Customer Portal Delivers Extensive Monitoring and ...

Internap Customer Portal

The Internap ® Customer Portal Delivers Extensive Monitoring and Reporting of

Customer Performance and Account Usage Activity

In the Internet world where

promises of products and services

delivering high performance are

made more often than the IT

manager can count, customers

want to see performance first-hand.

They want to access insightful tools

for performance monitoring and

account activity, and see how a

vendor’s product or service solves

their particular problem.

Internap understands this. As a

technology innovator providing our

patented Managed Internet Route

Optimizer technology, Content

Delivery Network solutions, Managed

Hosting and Colocation services, we

want you to see what we can do for your

business as much as you.

Internap Customer Portal

Bandwidth Usage and Performance

Monitoring

Internap customers gain valuable insights

into their network usage

and performance from many perspectives.

Robust reporting information includes

geographic classifications, prefix trends and

autonomous system trends.

You can track bandwidth usage by traffic

type such as Web, UDP, email, FTP, ICMP,

DNS, peer-to-peer and streaming media.

Additionally, you can check your connection

performance online at any time.

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©2010 Internap Network Services Corporation. All rights reserved. Internap and P-NAP are registered trademarks of Internap.

All other trademarks and brands are the property of their respective owners. 07/10


Internap Customer Portal

Managed Hosting

Managed hosting customers can take

advantage of Internap’s rich monitoring

and ticket tools.

Performance monitoring allows for

detailed observation of infrastructure

characteristics and performance

metrics. You can check system

health, CPU utilization, disk

performance, bandwidth usage

and many more attributes.

Internap’s managed hosting

ticket platform allows you to

quickly and easily submit service

tickets and monitor your status.

Internap MediaConsole ®

MediaConsole ® 5.3 acts as our

Content Delivery Network (CDN)

customer command center for

securely uploading, managing

and delivering all of your media

formats through the use of a

single, easy-to-navigate system. MediaConsole 5.3 provides robust analytics and reporting tools

that turn audience data and usage into actionable information and reports.

NOC Support

Customers can access important resources

for Internap’s world-class Network Operations

Centers (NOC), including contact information,

connectivity and colocation support request

forms, NOC policy information and alert

notifications.

Customer Account Information

The Internap customer portal allows you to

directly access your payment history, view

current invoices, change your billing

preferences and make a payment.

Internap knows that you want real-time performance monitoring and management of your

systems and IT infrastructure. With Internap’s suite of performance and account management

tools , you can quickly obtain the critical information you need, when you need it, and see

firsthand how hard Internap is working to optimize your IP connectivity and Internet infrastructure.

2

©2010 Internap Network Services Corporation. All rights reserved. Internap and P-NAP are registered trademarks of Internap.

All other trademarks and brands are the property of their respective owners. 07/10

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