Quality Progress - American Society for Quality
Quality Progress - American Society for Quality
Quality Progress - American Society for Quality
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know the answer to that. So knowing this, would basing the top-level management<br />
system on a QMS yield a different result? Again, I assert that if the mindset has not<br />
changed, the results will not change. As a colleague of mine noted, the best a QMS like<br />
ISO will be able to achieve is ?localized optima? a danger in itself. I couldn?t have said<br />
it any better. Personally, I didn?t find much value in Mr. Karaszewski?s article. The<br />
article only serves to conclude what we already know: <strong>Quality</strong> Management is an<br />
important element and can improve competitive as well as economic position of an<br />
organization. This is true whether or not it is viewed as the top level or support<br />
management system or if the organization is large or small. For me, an organization?s<br />
competitive position is reliant on vision (including values and a future state), mindset<br />
(philosophy and culture), and leadership. A QMS can help to support these and is a<br />
necessary tool, but in no way is this supplemental to them.<br />
Regards,<br />
Kevin<br />
17029 Re: Re: Re: Re: Re: Letter: Thoughts on Lack of Training in Latest <strong>Quality</strong><br />
Systems?<br />
Robert Nix<br />
Sep-18-03<br />
This dead horse has been beaten so badly it has turned into glue, and now we're all stuck<br />
here!!!<br />
|17026 Re: Re: Re: Re: Letter: Thoughts on Lack of Training in Latest <strong>Quality</strong><br />
Systems?<br />
William Pflanz<br />
Sep-18-03<br />
Since the horse is still not dead, I will take another whack. Wes, since you are<br />
acknowledging there are basically lazy individuals out there, I would argue that the first<br />
pass on looking at resumes would be <strong>for</strong> certifications. Those that have them get in the<br />
second look pile, those that don't get into the round file. Now if a hiring manager was<br />
smart he would look at the actual experiences that the person has. If the only way you<br />
can get them to look at your portfolio of work is to have some letters after your name<br />
then that is the game. If you "buy" a black belt and get a Six Sigma job than you will<br />
either succeed because they won't have a clue of what you do or you will fail because you<br />
don't have a clue and they will realize it. In either case someone loses. Even the ASQ<br />
certifications are meaningless without the right knowledge, experience and skills. During<br />
tough times it is still better to have a certification than not since it opens doors. Again, I<br />
would suggest you look at some of the ASQ literature and other Six Sigma books. I<br />
believe you will find a lot of commonality. Just throw out the hype and the buzzwords<br />
and use the rest.<br />
Bill Pflanz<br />
BS, MBA, CQM, CQA and CSSBB??
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