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Annual Report and Accounts 2009-10 - Welfare Reform impact ...

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Introducing the people behind the ILF<br />

James S<strong>and</strong>erson, Chief Operating<br />

Officer <strong>and</strong> Deputy Chief Executive<br />

James oversees service delivery,<br />

social work <strong>and</strong> performance<br />

improvement. He is responsible<br />

for ensuring that we continue to<br />

deliver excellent service to our users,<br />

<strong>and</strong> is heavily involved in ILF’s new<br />

externally focused agenda.<br />

Steve Jarratt, Resources Director<br />

Steve joined the ILF on 15 March<br />

20<strong>10</strong> <strong>and</strong> takes over responsibility<br />

for all finance, HR, IT, facilities <strong>and</strong><br />

governance matters, reporting<br />

directly to the Chief Executive.<br />

Jesse Harris, Social Work Director<br />

Jesse is responsible for ensuring<br />

high st<strong>and</strong>ards of social work <strong>and</strong><br />

quality assurance with regard to<br />

independent living outcomes. He<br />

is also responsible for relationships<br />

with local authorities <strong>and</strong> users,<br />

complaints <strong>and</strong> review processes.<br />

John Denore, Operations Director<br />

John is responsible for service<br />

delivery incorporating: application<br />

processing, ongoing casework,<br />

payments to users, <strong>and</strong> the biennial<br />

review programme through the<br />

management of operations teams<br />

<strong>and</strong> self-employed assessors.<br />

Gillian Smith, Human Resources<br />

Director<br />

Gillian is responsible for HR strategy<br />

within the ILF. This includes<br />

employment policy, employee<br />

relations, learning <strong>and</strong> development,<br />

<strong>and</strong> recruitment. Gillian ensures that<br />

HR policies are legally compliant <strong>and</strong><br />

provides professional HR guidance to<br />

Trustees <strong>and</strong> senior management.<br />

Gary Stephenson, Finance Director<br />

Gary is responsible for financial<br />

management <strong>and</strong> liaison with<br />

internal <strong>and</strong> external audit. He<br />

also has overall responsibility for<br />

IT, payment security, facilities,<br />

procurement, <strong>and</strong> health <strong>and</strong> safety.<br />

John Fuller, Strategic Policy Director<br />

John is responsible for developing<br />

options for the role <strong>and</strong> contribution<br />

of the ILF in line with Government<br />

strategy towards disabled people,<br />

<strong>and</strong> for the development <strong>and</strong><br />

communication of policy.<br />

Rol<strong>and</strong> Knell, Governance Director<br />

Rol<strong>and</strong> is responsible for corporate<br />

governance, including risk<br />

management, business continuity<br />

planning, records management, data<br />

security <strong>and</strong> data h<strong>and</strong>ling, business<br />

planning <strong>and</strong> communications.<br />

38 Independent Living Fund (2006)

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