Contact details available for registration-related student assistance ...
Contact details available for registration-related student assistance ...
Contact details available for registration-related student assistance ...
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<strong>Contact</strong><br />
<strong>details</strong><br />
<strong>available</strong> <strong>for</strong> <strong>registration</strong>-<strong>related</strong><br />
<strong>student</strong> <strong>assistance</strong><br />
and service<br />
e<br />
University of South Africa <strong>student</strong>s who are experiencing difficulty<br />
in getting a timeous response to queries are invited<br />
to use the contact <strong>details</strong> that are provided in the schedule below<br />
or send <strong>details</strong> to the <strong>student</strong> help desk. Students<br />
are requested to check the<br />
list carefully and only send an enquiry to onee email address at a time. This will<br />
ensure that there is no confusion as to<br />
who mustt respond.<br />
This<br />
arrangement is being implemented as a further measure of improving thee quality of <strong>assistance</strong> and support being<br />
provided to current and prospective <strong>student</strong>s. Unisa continuously<br />
assesses, through surveys, the quality of servicee<br />
provided to <strong>student</strong>s with a view to implementing improvements in<br />
its strategies.<br />
A number of administrative processes, ncluding the ease and convenience off fee payment, and clarity<br />
and availability<br />
of in<strong>for</strong>mation about examinations, as well as examination timetables, are <strong>available</strong> on thee following plat<strong>for</strong>ms:<br />
Unisa website (http://www.unisa.ac.za & http://mobi.unisa.ac.za)<br />
All <strong>registration</strong> and study-<strong>related</strong> in<strong>for</strong>mation is now <strong>available</strong> on the new n Unisa corporate website in both web<br />
and mobi <strong>for</strong>mats.<br />
myUnisa (https://my.unisa.ac.za/ & https://my.unisa.ac.za/portal/pda)<br />
Students<br />
can accesss their own in<strong>for</strong>mation via the myUnisa website or o mobi site.<br />
E-mail (info@unisa. ac.za)<br />
Students<br />
may send an e-mail to info@unisa.ac.za <strong>for</strong> in<strong>for</strong>mation on how h to contact Unisa via e-mail.<br />
SMS (32695 - only <strong>for</strong> <strong>student</strong>s in South Africa)<br />
Students<br />
may send an SMS to 32695 <strong>for</strong> more in<strong>for</strong>mation on how to contact Unisa via SMS. The sender will<br />
receive an auto response SMS with the various SMS options. The cost to the <strong>student</strong> per SMSS is R1.00.<br />
Fax (012<br />
429 4150)<br />
Students<br />
will be able<br />
to fax their enquiries to 012 429 4150, thereafter the enquiryy will be distributed to and<br />
processed by the relevant department.<br />
<strong>Contact</strong> list<br />
IMPORTANT:<br />
a) The contact list below<br />
pertains onlyy to <strong>registration</strong>-<strong>related</strong> enquiries.<br />
b) Students<br />
are requested to check the list carefully and send an enquiry to one email address at a time or one person<br />
only. This will ensure that there is no confusion as to who must respond, thereby t preventing unnecessary delays<br />
in<br />
the response.<br />
c) Students<br />
should only <strong>for</strong>ward enquiries to the Registrar and Deputy Registrar in instances where those enquiries<br />
could not be resolved at other levels.<br />
Page 1 of 3
Type of enquiry E-mail SMS<br />
Registration <strong>Contact</strong> Details <strong>for</strong> Automated Electronic and Mobile Enquiries<br />
Applications New applications <strong>for</strong> 2012 applications@unisa.ac.za<br />
Undergraduate<br />
admission<br />
Special admissions to undergraduate<br />
studies<br />
ame@unisa.ac.za<br />
College of Agriculture and Environmental<br />
Sciences<br />
scientia@unisa.ac.za<br />
College of Economic and Management econ@unisa.ac.za<br />
Sciences<br />
43578<br />
College of Education<br />
educare@unisa.ac.za<br />
Registrations<br />
College of Human Sciences<br />
artes@unisa.ac.za<br />
College of Law<br />
jus@unisa.ac.za<br />
College of Science, Engineering and<br />
Technology<br />
scientia@unisa.ac.za<br />
Master’s and Doctoral qualifications mandd@unisa.ac.za<br />
International <strong>student</strong>s <strong>registration</strong>s international@unisa.ac.za<br />
Name Type of enquiry E-mail Telephone<br />
Student Admissions and Registrations<br />
Mr Titus Nkambule Deputy Director: Registration Services nkambmt@unisa.ac.za 012 441 5491<br />
Mrs Bridgit Malebo Law maafrb@unisa.ac.za 012 441 5511<br />
Mrs Mildred Mampuru Economic and Management Science mampumm@unisa.ac.za 012 441 5521<br />
Ms Sherina Balmakund Science and CAES balmas@unisa.ac.za 012 441 5503<br />
Mrs M Khuboni Humanities khubonm@unisa.ac.za 012 441 5536<br />
Mr Riekert Liebenberg Licensees lieber@unisa.ac.za 012 441 5569<br />
Mrs La-Portia Matjila Deputy Director: Postgraduate<br />
Qualifications<br />
matjiml@unisa.ac.za 012 441 5493<br />
Mrs Elena Swanepoel Master’s & Doctoral Qualifications swaneep@unisa.ac.za 012 441 5549<br />
Mr Vinesh Balmakund Deputy Director: Application Services balmavn@unisa.ac.za 012 441 5495<br />
Mrs Lou-Lou Petersen Access and Matriculation Exemptions peterm@unisa.ac.za 012 441 5349<br />
Mr Henning de Bruin Exemptions and RPL dbruihj@unisa.ac.za 012 441 5791<br />
Mr Russell Khuboni Applications khubors@unisa.ac.za 012 429 4016<br />
Mr Gilbert Masemola Deputy Director: Development<br />
Services<br />
masems@unisa.ac.za 012 441 5566<br />
Mrs Babsie Bolton Re-admission boltopf@unisa.ac.za 012 441 5568<br />
Mrs Carol Esterhuizen Electronic Enquiries cesterhu@unisa.ac.za 012 441 5888<br />
Finance<br />
Mr M Lesabe Student account enquiries esabmh@unisa.ac.za 012 429 2441<br />
Ms C Mashabathakga Suspense account payments mashacm@unisa.ac.za 012 429 2341<br />
Student Funding<br />
Mr F Chabalala General Student Funding enquiries chabawf@unisa.ac.za 012 441 5609<br />
Eduloan<br />
Mrs L van Rensburg General enquiries lizettevr@unisa.ac.za 0124415390<br />
Ms T Mhlanga General enquiries thamsanqam@unisa.ac.za 0124415391<br />
Study Materials<br />
Mr J Sukazi Dispatch enquiries sukazjs@unisa.ac.za 012 429 6561<br />
Mrs M Sealetsa Dispatch enquiries sealepn@unisa.ac.za 012 429 2620<br />
Ms A Clarke Dispatch enquiries aclarke@unisa.ac.za 011 471 2712<br />
College of Agriculture and Environmental Sciences<br />
Mrs D Metzer College-specific enquiries caesenquiries@unisa.ac.za 011 670 9351<br />
Mrs P Ngcobo College-specific enquiries (Master’s and ngcobpn@unisa.ac.za 011 471 3296<br />
Doctoral)<br />
College of Economic and Management Sciences<br />
Mrs P Ngcobo College-specific enquiries ngcobp@unisa.ac.za or 012 429 3925<br />
cemsenquiries@unisa.ac.za<br />
Ms T Radise College-specific enquiries radiset@unisa.ac.za or<br />
econ@unisa.ac.za<br />
012 429 2982<br />
Page 2 of 3
College of Education<br />
Mr S Kekana College-specific enquiries kekansm@unisa.ac.za 012 429 2645<br />
Mrs L van Rensburg College-specific enquiries vrensl1@unisa.ac.za 012 429 4033<br />
eduenquiries@unisa.ac.za<br />
College of Human Sciences<br />
Dr B Zawada College-specific enquiries zawadbe@unisa.ac.za 012 429 4099<br />
Ms ME Rubidge College-specific enquiries reynome@unisa.ac.za 012 429 8285<br />
artes@unisa.ac.za<br />
College of Law<br />
Mr HIV Nkabinde College-specific enquiries nkabihi@unisa.ac.za 012 429 8456<br />
012 429 8622<br />
Ms T Manganyi College-specific enquiries mangate@unisa.ac.za 012 429 8460<br />
College of Science, Engineering and Technology<br />
Mr M Molepo College-specific enquiries cset@unisa.ac.za or<br />
012 429 2614<br />
scientia@unisa.ac.za<br />
General Helpdesk<br />
Mr M Ramotshela ramotmm@unisa.ac.za 012 441 5639<br />
In<strong>for</strong>mation Services (SMR)<br />
Ms L Monyemangene monyelb@unisa.ac.za 012 429 2505<br />
Mr L Brewin brewilm@unisa.ac.za 012 429 2500<br />
Page 3 of 3
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