Case Studies on WOPs in Asia - International Water Week 2013

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Case Studies on WOPs in Asia - International Water Week 2013

ong>Caseong> ong>Studiesong> on

WOPs in Asia

Julie Perkins, UN-HABITAT

with Cesar Yniguez and Digby Davies

Each One Teach One WOPs Conference

Amsterdam, The Netherlands

2 November 2011


Presentation outline

• GWOPA Knowledge Management and the ong>Caseong>

Study Objectives

• Methodology

• Facts and Findings

• Key success factors


WOPs Knowledge to Support

WOPs Practice

Advocacy

Financial

linking

Training

Bench

marking

Supporting

regions


GWOPA Promotes WOPs through

Knowledge Management

• Working with WOPs implementers, stakeholders and

facilitators such as regional platforms (e.g. WaterLinks)

• Documenting experiences and deriving lessons

• Growing a body of knowledge on designing, implementing,

and monitoring WOPs (about 24 WOPs in Asia)

• Making WOPs knowledge easily available


Impact-oriented case studies

• Aim was to produce readable, accessible, positive

and forward-looking reports

• To share experience and enable lessons to be

learned among practitioners globally

• Starting in Asia, a similar approach will be applied

in other regions of the world


ong>Caseong> study methodology

Each study has three basic themes:

• Process – identification, implementation &

monitoring

• Results – changes & improvements made by

recipient utility

• Impacts (achieved and expected) – on service

delivery, future investment, scaling up and

replication

Information were gathered through site visits,

interviews and the WOP documents


ong>Caseong> Study 3

USUG and Vitens Evides Intnl

ong>Caseong> Study 2

PDAM Tirtanadi and Indah Water

ong>Caseong> Study 1

Metro Cebu and City West Water


ong>Caseong> Study 1

Metro Cebu and City West Water

Long - term effect:

Policy changes and reorganization requiring legal and

Partnership

political Time Outcomes:

Approach:

Sustainability:

Scaling Replicability:

frame:

support

up:

focus:

Non

MCWD Jul Capacity Continuous Increased 2008 revenue - NRW – Dec water reduced 2010 reduction in (2-1/2 pilot & area years) improving (39% to operational

MCWD provided building, is its part

communication leak with of exchange detection ways Philippine to visits, address and team Association

consultations training to some three 12%) (OJT), of with its of

as major full 2-3 Water

performance

problems hour hydraulic equipment; tutorials - new model techniques inputs for concerned and from database introduced the MCWD WOP using (asset being senior GIS management)

are provided managers being

Districts team promoting WOPs; it is a mentor in and the to

staff - first steps in organizational improvement

Metro Carigara Water District for NRW reduction

developed; preparation customer of a project service for ADB department funding including established NRW, and

now asset operational management and source development components


Meter recorder box and consumer meters in Metro Cebu DMA


Leak detection team opening access to district meter


ong>Caseong> Study 2

PDAM Tirtanadi and Indah Water

Time Replicability:

Partnership Outcomes: Scaling Sustainability:

Approach: Long frame: - term up: focus: effect:

Improve sanitation services

Dec IWK developed Because Medan

2008 is engaging City of


the Government awareness Jul

results,

2009 in further (8

Medan and provided

months) WOPs promotion City funds Government in Asia for campaign additional is

(Philippines, resulting in 750 Indonesia); new service WATSAN connections, Program 400

Promotion

to sewerage system; The Ministry of Public Works has

more

promised

in 2010 toolkit and 3,000 has been expected adapted in 2011 for use in

after the more funds to increase coverage of Medan’s

these WOPs

Sanitation Capacity raised promotion in PDAM campaign Tirtanadi using to improve 10-step WATSAN sanitation

providing connections program strategy promotion and increased management 2010 funding toolkit, & 2011; in to capacity USAID behalf connect ECO-Asia of building, more the community households provided training,

technical exposure support visits and for demonstration promotion and at awareness IWK Training raising Center

sewerage system


Simulation facility at IWK Technical Training Centre in Kuala Lumpur


Members of the Medan Sanitation Team in one of the target

zones


ong>Caseong> Study 3

USUG and Vitens Evides Intnl

Outcomes: Scaling Sustainability:

Replicability:

Approach:

Time Long frame:

- term up:

effect:

Partnership •

Nov

improved

2007 – Nov focus: performance

2010 (3 years)

shown in pilot projects

USUG Continuous Capacity building,

better position

exchange

to plan

visits,

and

help

take

with

sound

master

VEI financial

Operational • plans,

undertaking is implementing engagement

decisions; improved modeling

investment improvement, water and

new some

monitoring

WOPs

beyond recommendations:

in

WOPs; VEI helping

quality needed autonomy

USUG,

for software,

Asia Ulaanbaatar, (Philippines

implement 29,000 and financial residents wastewater Mongolia

monitoring pilot

sustainability

and management, Vietnam) and

• successes tariff increased on a

etc; and modeling

citywide

full-time elsewhere systems •

basis

VEI Resident (Africa) Muni-owned now being water used; and

financial analyses used in strategic sanitation and annual

Project

service business provider,

plans;

Manager

reorganization

in USUG

in place and • teambuilding Est 1959 activities

• operations control center • established Serves 90% of 1.1M using population

are ongoing; considering metering of all apartment

connections hydraulic modeling, GIS &• monitoring

Rapidly urbanizing

software

• financial model being used to make decisions

USUG in looking for funds for implementing master plans


This former truck-filled kiosk is now connected to USUG piped network


Team building activity for the reorganized Ulannbaatar water

utility


Key Success Factors

• Proper matching between mentor and

recipient operators – mentor experience to

recipient’s needs

• Commitment to the WOPs – availability of

key personnel and managers and resources

• Confidence building - establishing good

working relationship

• Well defined objectives and work plan –

based on adequate preparation


What’s Next..

• Publication of Asian ong>Caseong> ong>Studiesong>

• Another continent, another set?

• Feed into practical tools, strategic work

• Continue building up WOPs database

– We need you!


WOPs Database


Thank you !


Key Success Factors

• Funding for implementation – timely

support for the project

• Timely communication between partners –

to sustain the relationship

• On-the-job training and well-planned

exposure visits

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