CMHA 2012 Annual Report - Cuyahoga Metropolitan Housing ...

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Report to the Community
Enriching Lives in the Community

Message from the Chairman
Dear Stakeholders:
The Cuyahoga Metropolitan Housing Authority (CMHA) Annual Report is a tribute to
the accomplishments and consistent services CMHA has provided over the past year.
In the pages of this report, you will see that 2011 was a year of financial discipline,
economic development, and sound performance. We received our eleventh clean,
unqualified audit in a row and achieved numerous awards and recognition for our efforts
in enriching the lives of those we serve and with whom we directly work, as well as the
larger community.
CMHA was the recipient of over $35,000,000 in ARRA Formula Grant funds and
close to $34,500,000 in Competitive Grant funds. Although the ARRA funds in
this grant were subject to many strict deadlines and reporting requirements, we are
pleased to report that CMHA has successfully met or exceeded all ARRA deadlines.
Additionally, CMHA ARRA projects have created nearly 1,000 employment
opportunities for people in the community and have touched the lives of more than
10,000 residents at CMHA estates.
Ronald V. Johnson, Jr.
Chairman
Our two housing programs had a remarkable year. The Housing Choice Voucher
Program successfully opened its waiting list for the first time since 2006. This was the
first time that CMHA used the internet to accept waiting list lottery entries. In addition,
CMHA was the first Housing Authority in the country to combine an online lottery with
a call center. More than 64,000 entries were received, resulting in a new waiting list of
10,000 names from among all the entries. The Public Housing program finished the year
with a 99% occupancy rate, serving a population of 17,000, and a total program size
of 10,236 units. I want to thank our partners, the local library system, and its gracious,
helpful staff members who made computers available to those who needed them.
Additionally, 2011 marks CMHA’s move to its Administrative Campus Headquarters to
maximize efficiency, as well as many construction projects such as building Heritage
View Homes, Legacy Park at Outhwaite Homes, and the redevelopment of the Woodhill
Community Center.
This has been a demanding year, but I am proud of the hard work and dedication
from our devoted management team, staff, Board of Commissioners, Progressive Action
Council, and our outstanding community partners that have made such a deep impact
on our residents’ lives. We will continue to invest in our residents of all ages and provide
good stewardship of public dollars in effectively achieving our mission of providing
quality, affordable housing to Cuyahoga County.
Sincerely,
Ronald V. Johnson, Jr.
Chairman
CMHA Board of Commissioners

Dear Stakeholders:
CMHA continues to focus on providing quality affordable housing to low-income families
and individuals in Cuyahoga County. In tandem with our investments to preserve and
enhance our public housing stock, the Authority is committed to offering programs and
services that augment the lives of our residents. This can be seen in the four new facilities
that CMHA recently opened. Each facility will benefit the residents we serve in many
ways. Our CMHA new administrative headquarters opened in June, and since that time,
over 65,000 people have come to this facility to receive a variety of services. We also
opened Legacy Park Apartments located at Outhwaite Homes, as well as more new
housing at our Heritage View Homes development. These sustainable housing units offer
new energy-efficient housing opportunities for our residents. Finally, after being closed for
over twenty years, the newly renovated Community Center at Woodhill Homes provides
a facility that will be filled with learning and recreational activities for the residents of that
community. We thank all of the local elected officials, community leaders, stakeholders,
organizations, and companies who have worked hard on the planning, development, and
construction of these facilities.
Message from the Interim CEO
Resident safety and services are always a priority at CMHA and we will continue to build
upon our successful programs such as our Resident Police Academy, the 21st Centaury
Program, the GS:TAG Youth Leadership Program, Brother to Brother, Women in Red, and
the Senior Jamboree, among many others. As we move forward, CMHA is poised to
move ahead with new developments throughout Cuyahoga County. In partnership with
the Cuyahoga County Land Reutilization Corporation (Cuyahoga Land Bank), the City of
Cleveland, the City of East Cleveland and Cuyahoga County, new housing developments
are in the works for the Euclid Belmore area in East Cleveland as well as the Lee Road area
in Cleveland. In addition, with the support of local stakeholders and community partners,
new housing opportunities are also slated for the Fairfax and Union/Miles neighborhoods.
Jeffery K. Patterson
Interim Chief
Executive Officer
Finally, I am pleased to announce that CMHA has been awarded a Choice Neighborhoods
Planning Grant from the Department of Housing and Urban Development for the Central
neighborhood adjacent to downtown Cleveland. CMHA, as the lead applicant, submitted
a Choice Planning Grant in partnership with the City of Cleveland, Sisters of Charity
Foundation of Cleveland, The Cleveland Foundation, The Gund Foundation, The CMHA
Resident Progressive Action Council, Cleveland Metropolitan School District, Cuyahoga
County Planning Commission, Cleveland Public Library, Burton, Bell, Carr Development
Corporation, The Campus District, Key Bank, US Bank, PNC, and Enterprise Community
Partners. We look forward to working with our residents and community stakeholders
to develop a plan that will be cohesive with various economic development, educational
strategies, and sustainable activities that are being planned within the community.
Over the past 79 years, CMHA has left an indelible mark on the lives of so many families
who otherwise would not have had access to affordable housing. Thank you to all who
have played such a vital role in enriching the lives of our residents as well as the overall
vibrancy of the community.
Sincerely,
Jeffery K. Patterson
Interim Chief Executive Officer

cmha mission
The mission of the
Cuyahoga Metropolitan
Housing Authority is
to be the leader in
providing safe quality
affordable housing for
individuals and families
of Cuyahoga County.

Progressive Action Council
PAC President Lillian Davis
and residents at Campus
The Progressive Action Council Executive Board
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During the last year, CMHA has worked closer than ever before with one of its most
dedicated partners, the Progressive Action Council (PAC). Formed over 22 years ago, PAC is
recognized by CMHA and its Board as the official resident organization representing all who
live at CMHA properties.
Under the leadership of Lillian Davis, who was reelected
President for a third consecutive term, PAC
carried out its core activities: sharing information
between the Housing Authority and residents,
advocating on behalf of families and individuals,
collaborating on safety issues with the CMHA Police
Department, and cultivating and training resident
leaders from all properties.
Concurrently, PAC provided unprecedented support as
CMHA worked to conclude major new construction of
Legacy Park at Outhwaite Homes and modernization of the
long abandoned Woodhill Community Center. Working
side-by-side with CMHA staff, the delegates of PAC, who
represent their neighbors throughout Cuyahoga County, were
invaluable as the Authority transformed its urban landscape
and directly enriched the lives of those who live there.

Resident Activities
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GS:TAG students collect food donations
CMHA offers an array of resident activities and services throughout the Authority to connect
residents with community resources. The initiatives create a foundation for residents, providing
the education and knowledge they need to be successful and thrive in the community.
21st Century
The 21st Century Program provides CMHA youth with
Community Learning Centers at two of the Authority’s
properties, King Kennedy Boys and Girls Club and
Riverside Park Community Center. The program includes
assistance with homework, a healthy snack, programming
designed to enhance the children’s social and cognitive
skills, and math and reading skill development.
GS:TAG
A program name created by the CMHA youth, Generation
Success: Teens Achieving Greatness (GS:TAG), is a Youth
Leadership Academy developed for high school students to
build strong work ethics, leadership and educational skills,
and to provide real life experience working in an office
environment. The academy addresses the needs of youth
by linking programs and partners in the community and
motivating our youth to reach their full potential.
Youthbuild
Youthbuild is a community and youth development program
that concurrently addresses core issues facing low-income
communities, including housing, education, employment,
crime prevention, and leadership development. CMHA and
Youthbuild work together to use the aptitude and positive
energy of low-income youth to rebuild their communities
and enrich their lives.
Senior Support
CMHA is committed to providing senior services which
have a positive impact on the lives of Cuyahoga County
residents. This program offers benefits such as computer

classes, exercise classes, check-ups, wellness centers, an
annual billiards tournament, and a senior jamboree event
that engages the senior community.
Back-to-School Giveaway
CMHA hosted a series of back-to-school giveaway
events at Carver Park, Cedar, King Kennedy, and
Outhwaite Estates, where school uniforms and supplies
were distributed. Silverman’s donated the uniforms.
Families were given tools, tips, and resources for school
readiness, success, and persistence.
CMHA Senior Support
Resident Activities
DJ’s Boutique
Thanks to the goodwill of CMHA Board Vice Chairperson,
Doris V. Jones, DJ’s boutique opened offering clean,
new, or gently used clothing, bedding; household items,
shoes, and even toiletries to CMHA residents and the
general public, all free of charge. The boutique operates
from 10 a.m. to 2 p.m. Monday through Friday in the
CMHA Social Services Mall. Donations come from
various organizations and individuals across the county.
Moreover, many of the donations are made by CMHA
employees. The results from the program have been a
resounding success. Since its inception in August of 2010,
the boutique has served nearly 10,000 residents in need.
Specifically, the program has allowed CMHA to reach
many families that would have otherwise not had the
means to purchase their own clothing or household items.
Youthbuild students collaborate
on educational activities
CMHA Back-to-School Giveaway
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CMHA Board Vice Chairperson, Doris V. Jones at DJ’s Boutique
CMHA Father’s Day Festival

Serving Persons with Special Needs
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CMHA Residents at Outhwaite Event
CMHA renewed its commitment to serve low-income households with disabilities during
the last year. Previous years’ efforts continued as the Authority expanded the number of
housing units designed to accommodate physical disabilities and continued partnering at the
county and state levels to provide rental assistance to some of our most vulnerable citizens.
Nearly 100 units at seven existing public housing
properties and three new construction projects were
modified during the year to comply with Uniform
Federal Accessibility Standards (UFAS). These units are
located throughout the county at Riverside Park, West
Boulevard Place, Bellaire Road Apartments, Delaney
Village, Willson Tower, Scranton Castle, Carver Park,
Phases II and III of Heritage View Homes, and Legacy
Park at Outhwaite Homes. All of these units have
been certified as UFAS- compliant, along with the
modifications made at the King Kennedy Boys and Girls
Club and Day Care Center facilities.
The Housing Choice Voucher Program (HCVP) continued
its long-standing partnership with the local Gateway
Consortium. Based on referrals from numerous agencies
and county departments, over 1,100 housing vouchers
were in use during the year by households with varying
disabilities. The HCVP also continued to work in
conjunction with the Ohio Department of Job and Family
Services to provide housing vouchers to individuals
returning to the community from nursing homes. At the end
of the year, 20 “Money Follows the Person” clients were
utilizing housing vouchers from CMHA.Staff throughout
the Authority also participated in refresher training to
address requests for reasonable accommodations.

A state certified law enforcement agency,
the CMHA Police Department (PD) is
nationally accredited by the Commission
on Accreditation for Law Enforcement
Agencies. CMHA PD sworn police officers
are certified by the Ohio Peace Officers
Training Commission and have full police
arrest powers. They enforce all city, state,
and federal laws, as well as agency
policies and procedures, while providing
quality law enforcement service to
residents, employees, and visitors of CMHA
properties throughout Cuyahoga County.
The CMHA PD works directly with CMHA residents to
monitor, prevent, and address any potential problems on
CMHA properties. The department provides bicycle and
foot patrols, resident safety initiatives, and operates many
youth-oriented initiatives.
YOUTH OUTDOORS
In partnership with the Ohio Department of
Natural Resources, Youth Outdoors strives
to meet the developmental needs of urban
youth living in the City of Cleveland through
involvement in outdoor adventure and nature exploration
activities. By experiencing the wonder of nature and
developing skills in outdoor recreation, young people ages
8-18 gain a life-long appreciation and understanding of the
importance of natural resources. They also learn valuable
life skills in making decisions, communicating thoughts and
feelings, and fulfilling responsibilities to others in their
group and community. Every month, the officers take
CMHA youth to participate in activities that include:
fishing, rock-wall climbing, snowshoeing, tobogganing,
kayaking, and nature hikes in the Metroparks.
CMHA POLICE EXPLORERS
CMHA PD graduated its first cadet class of CMHA Police
Explorers this year. The purpose of the CMHA Police
Explorers Program is to build individual character, develop
leadership skills and potential, gain appreciation for
community service, and develop good citizenship. The
program is open to both young adults between the ages of
14-18 who are residents of CMHA and HCVP participants
who have a sincere interest in law enforcement. The
CMHA Police Explorers are very active in the department
and have contributed many hours of community service-
-from picking up litter and cleaning the community to
serving meals to the elderly.
DOMESTIC VIOLENCE AWARENESS PROGRAM
CMHA held a Domestic Violence Awareness Program
where residents and employees wore red and spoke out
about the importance of making their neighborhoods a
safer place to live. The CMHA PD provides services, 24
hours a day, seven days a week, to help children and
adults who have either been exposed to violence or who
have been victims of violence.
CMHA Police Programming
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CMHA Police Headquarters
Youth Outdoors
Program
Domestic Violence Awareness Program
CMHA Police
Explorers

American Recovery and Reinvestment Act
Woodhill Homes Community Center Ribbon Cutting Ceremony
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The American Recovery and Reinvestment Act (ARRA) was signed by President Obama
in February 2009. CMHA was the recipient of over $35,000,000 in ARRA Formula Grant
funds and nearly $34,500,000 in Competitive Grant funds. The ARRA funds in this grant
were subject to many strict deadlines and reporting requirements. CMHA has successfully
met or exceeded all ARRA deadlines and all CMHA ARRA funded projects are substantially
complete. Additionally, CMHA ARRA projects have created nearly 1,000 employment
opportunities for people in the area, and moreover, ARRA projects at CMHA have touched
the lives of more than 10,000 residents at CMHA estates.
Woodhill Community Center
Using more than $5,000,000 in ARRA funds, the
Woodhill Homes project included major renovations and
a 10,000 square feet addition to the two-story gymnasium
and multi-purpose building. This historic community center
at Woodhill Homes Estates was built in 1940 and was
vacant for more than 20 years. A new third floor was
added over the existing roof patio for new management
offices. In addition, space was added for educational
purposes, computer labs, and kitchen areas.
Inside the gymnasium are beautiful murals, painted in 1941
by Cleveland artist Leroy Flint as part of the WPA federal
arts initiative. The ICA Art Conservation worked over the
past year to combat the effects of environmental damage.
The mural itself depicts a heroic figure, a self-portrait of
the artist, holding a blazing sun over noble tradesmen and
hard-working Clevelanders in the center of the scene.
These murals are the latest project to be completed in
CMHA’s seven year partnership with the ICA. From
sculpture and ceramic tiles, to murals painted on canvas
and board, these two organizations have worked together
to restore and protect notable artistic treasures so they may
continue to inspire future generations of Clevelanders.
Independent Living Initiative
With close to $7,000,000 in ARRA funds, CMHA
renovated 163 units, common areas, and exteriors at 13
estates to be fully accessible to persons with disabilities.
These units now constitute some of the only available
accessible housing in Northeast Ohio. This was part of an
existing, large-scale, seven-year project to complete similar
renovations across the Agency.
Legacy Park at OuthwaitE Homes
The historic Outhwaite Homes is one of the oldest properties
in CMHA’s housing stock. Built in the 1930s, Outhwaite

was one of the Authority’s first three projects by Public
Works Administration in Cleveland. Outhwaite was home
to many influential figures in Cleveland’s development,
including Congressman Louis Stokes, and his brother, Carl
Stokes, the first African-American mayor of a major U.S.
city. The Honorable Judge Sara J. Harper, the first African-
American female to graduate from Case Western Reserve
University, is another prominent individual from the area.
More than $5,000,000 was used to demolish, design, and
build the existing building and devlop a vibrant apartment
building. The new Legacy Park building contains 36 units,
10 of which are accessible to persons with disabilities.
Roof Replacements
CMHA was able to use close to $2,000,000 in ARRA
funds to replace high rise roofs at Wade Tower, Scranton
Castle, Springbrook, and West Boulevard properties.
CMHA also replaced 10 roofs at Olde Cedar and 17 roofs
at Outhwaite Homes.
Long-standing vacant unit renovation
Using more than $2,000,000 in ARRA funds, CMHA was
able to restore 131 of these units at 10 estates. CMHA
also upgraded an electrical system at Outhwaite to occupy
vacant units.
Heritage View Homes
The Heritage View Homes development has transformed
the deteriorating Garden Valley Estates into a healthy,
thriving community. It redefines what public housing
represents, not just throughout the Kinsman area, but
throughout Cuyahoga County. CMHA used Formula
ARRA funds totalling $12,000,000 for Phases I and II of
Heritage View Homes. The Phase I development contains
81 semi-attached town homes and Phase II includes a 40 -
unit apartment building and 17 single-family homes.
CMHA officially opened Heritage View Homes and
dedicated the first phase of the project in November
2010. Additionally, a large neighborhood park has been
added, rounding out the development and offering outdoor
community space. Using close to $17,500,000 ARRA
Competitive funds, Phase III of Heritage View Homes includes
46 semi-attached town homes and 23 single-family homes.
Phase III has incorporated many green initiatives like solar
panels to save energy and utility dollars. Units are energyefficient
and meet Enterprise Green Criteria.
Heritage View Homes Development
American Recovery and Reinvestment Act
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Legacy Park at Outhwaite Homes

Housing Choice Voucher Program
CMHA families receiving services
from the Campus Headquarters
The Housing Choice Voucher Program
(HCVP) assists low-income households
in obtaining quality affordable housing,
by providing rental assistance to private
landlords. In 2011, the Program opened
its waiting list in a new, innovative way
to meet the needs of our community and
guarantee maximum accessibility for all
interested individuals and families.
By combining an electronic entry form with an off-site
Customer Call Center, the HCVP removed virtually any
barrier to entering the lottery to win a place on the waiting
list. Persons interested in entering the lottery simply
submitted an entry through a dedicated web site, using
any computer with an internet connection. The computer
could be their own, a friend’s or family member’s, or a
public computer like those at public libraries. Best of all,
entrants could complete and submit their entry 24 hours a
day, 7 days a week.
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For seniors and those with disabilities who might have
difficulty using a computer, the Customer Call Center was
available to take their information over the phone and
submit their entry for them. The Call Center also provided
answers to questions, troubleshot any difficulties an entrant
might encounter and directed callers to the nearest public
library to use one of the computers at that location.
The results surpassed all expectations. Over the course
of eight days, over 64,000 unduplicated entries were
received, a significantly higher response than those of
comparably-sized Housing Authorities throughout the
country. An independently operated random computer
draw established the new waiting list of 10,000 names
from among all the entries. This waiting list is expected to
be in use for the next five to seven years.

CMHA Services at a Glance
The Public Housing Program
• Total program size 10,236 units
• Serves a total population of 17,000
• During 2011, achieved an occupancy
rate of 99%, adjusted for units under
modernization
• At year end, CMHA had achieved its
lowest amount of vacant units since 1974
The Housing Choice Voucher
Program
• Total Program size is 13,997 vouchers
• Serves a total population of over
34,000
• Utilization rate of more than 98% for
tenant-based vouchers
• Completed more than 32,700
inspections
Sustainability
• Over the past year, CMHA achieved
more than $3.6 million in energy cost
savings
• The majority of CMHA owned
housing has received some form of
energy-efficient improvements. New
developments utilize sustainable
initiatives and practices
• CMHA has community gardens at nine
estates throughout Cuyahoga County
that provide fresh produce to the
community
• The Authority has five Green Teams,
teaching urban farming and healthy
living skills to numerous CMHA
residents
• CMHA has one of the largest
continuous urban farm within city limits
in the nation in partnership with the
Ohio City Development Corporation
CMHA Services at a Glance
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CMHA Police Department
• CMHA Police made 1,747 arrests
• More than 38,700 calls came into
dispatch for service
21st Century Program
• More than 900 residents received
services
Transportation
• Provided transportation for 11,262
trips for residents
Property Maintenance
• Completed 89,763 work orders
• Painted nearly 1,800 units
Reasonable Accommodations
• Received more than 300 requests
Website Hits
• Nearly 663,000 people accessed the
CMHA web site

New Development and Economic Growth
Mayor Gary Norton joins CMHA and
other local officials for the Euclid Belmore
Groundbreaking Ceremony
Grand Opening for Campus
Administrative Headqurters
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Senator Nina Turner and Councilman Terrell Pruitt joins CMHA and
other local officials for the Lee Road Groundbreaking Ceremony
CMHA continues to build communities and improve its housing stock, striving to implement
unique design concepts, while focusing on green technology and energy efficiency. To that
end, an Administrative Campus Headquarters was created to offer a one-stop-shop, that is
more efficient, and effective in providing services to external and internal customers. The site
consists of both the administrative and service buildings; visitor, fleet, and employee parking;
green space, and a fueling station to save dollars. The campus has produced better internal
communications and greater convenience for staff, clients, stakeholders, and the community.
Both the campus and maintenance buildings were
designed to meet Silver Certification requirements under
Leadership in Energy and Environmental Design (LEED).
Certification consists of a rating system where credits are
earned for implementing sustainable/green criteria. The
joint introduction of the Heritage View Homes and the
Administrative Headquarters, along with the development
in the Kinsman area, marks a pivotal time for the
neighborhood. These new developments could not have
happened without resident engagement, strong partnerships,
and sustainable practices. The construction of these facilities
illustrates CMHA’s commitment to providing quality housing
and services to residents of Cuyahoga County.
New Development & Construction Projects
CMHA collaborated with community partners on
the second Phase of the Federal Neighborhood
Stabilization Program (NSP2) projects utilized in East
Cleveland and Lee Road. The Authority was joined
by the Cuyahoga Land Bank, the City of Cleveland,
the City of East Cleveland, and Cuyahoga County for
ground breaking ceremonies for Euclid Belmore and
Lee Road in 2011. In addition, CMHA plans to start
construction on both the Miles Pointe Project, which is
the first 9% tax credit project CMHA has obtained on
its own, as well as the Fairfax Intergenerational Project,
which is one of the first of its kind in the country.

CMHA and Ohio City Near West Development partnership
led to a beautiful garden behind Riverview Estates
Sustainability
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Residents participate in
community garden activities
CMHA is committed to doing our part to be leaders in the community when it comes to
sustainability. The Authority continues to adopt new initiatives that center on sustainable
practices for the good of the residents we serve and the larger community.
Recycling
CMHA continues to seek out ways to make the
organization more sustainable and reduce its carbon
footprint. In 2011, the Authority recycled 72,000 tons
of paper. Recycling efforts to collect cans, bottles, and
plastics from employees and residents continue to be a
success. In addition, energy-efficient vending machines,
appliances, and even solar panels are used to achieve
higher-efficiency and save energy, resources, and
ultimately dollars.
ECOS Team
CMHA has developed an ECOS Team, which stands
for ENGAGE, COMMIT, ORGANIZE, and SUSTAIN,
comprised of employees dedicated to the conservation
of energy for future generations. The team focuses on
various sustainability initiatives such as recycling, food
waste reduction, growing local food, energy efficiency, and
outreach. The ultimate goal is to work together to improve
the quality of life for CMHA’s residents while helping the
organization reduce energy and operating costs.
Continued energy savings
CMHA was awarded close to $17,000,000 in ARRA
funds to continue its efforts in making public housing more
energy efficient and sustainable. Initiatives such as energyefficient
lighting, water conserving toilets and fixtures,
high-efficiency boilers, and new windows maximize the
Authority’s return on its investment.

Health & Wellness
CMHA employees participate in
Corporate Challenge
In January 2010, CMHA launched a
Healthy Living Program for employees.
The goal for the program is simple: to help
employees become healthier, happier, and
more productive.
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CMHA Corporate Challenge wins
first place in tug-of-war
The Healthy Living Program has made a positive change
for CMHA employees and the Authority overall. Based on
the reduced medical claims in 2011, the 2012 premiums
for medical insurance decreased or stayed the same;
breaking the upward trend of higher rates for medical
and prescription coverage. With implementing successful
programs at complimentary to low costs for employee
participation, the Healthy Living Program has improved
employee relations and morale, decreased medical costs,
and strives for wellness awareness in the workplace.
CMHA Employee Gala
CMHA employees participate
in the Healthy Living Program
CMHA Corporate Challenge wins first place in bowling

WHERE THE MONEY COMES FROM
Support and Revenue For the year ended 12/31/10
Audited
HUD Operating subsidies and grants 207,914,264
HUD Capital Grants 21,021,022
Rents billed to residents 15,195,040
Other miscellaneous revenues 3,287,302
Grants - other 874,377
Interest Income 455,886
Total Revenue and Support $ 248,747,891
WHERE THE MONEY GOES
Expenses For the year ended 12/31/10
Housing Assistance Payments 97,080,872
Administrative 32,490,925
Non Routine Maintenance 27,128,465
Building Maintenance 25,422,053
Utilities 21,414,485
Protective Services 8,698,302
Interest Expense 4,789,316
Insurance and General 4,448,860
Resident Services 3,474,142
Other 361,788
Total Expenses $ 225,309,208
Support, Revenue & Expenses
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6.11%
Rents Billed
to Residents
0.18%
Interest Income
8.45%
HUD Capital Grants
1.32%
Other Misc. Revenues
83.58%
HUD Operating
1.97%
Insurance and General
12.04%
Non Routine
Maintenance
14.42%
Administrative
2.13%
Interest Expense
0.35%
1.54%
Grants / Other Resident Services
0.16%
Other
3.86%
Protective Services
9.50%
Utilities
11.28%
Building
Maintenance
43.09%
Housing
Assistance
Payments
Support and Revenue
Expenses
CMHA receives funding through various sources and expenditures recorded in compliance with all federal and state guidelines. The Authority
continues to receive an unqualified opinion for its annual financial statement audit, which is the best opinion that can be rendered.
The complete financial statements with a detailed management discussion and analysis can be viewed online at www.cmha.net/information/afs.aspx

Awards & Recognition
2011 manager of the Year
Roberta Witt
Manager of Administrative Affairs, HCVP
We would like to recognize our Outstanding
Employees and Managers of the Month for 2011
January
Angel Torres, HVAC Technician, Ambleside
Lamont Tucker, Site Manager, King
Kennedy
February
Ada Worley, Site Manager, King Kennedy
Jose Ramirez, Site Manager, Scattered
Sites
July
Keith Thompson, Construction Inspector,
Construction
Yolanda Woods, Site Manager, Far West
August
Raythan Ware, Service Person IV, Down
Town AMP
Velmarie Peoples, Homeownership
Program Manager, HCVP
March
Brian Reed, Service Person IV, King
Kennedy
Tom Prudhoe, Finance Supervisor, HCVP
April
September
Tonya Noel, Program Reports Coordinator,
Asset Management
Jessica Williams, Supervisor of Client
Services, HCVP
Denise Robinson, Quality Assurance
Specialist, Cedar Central
Roberta Witt, Administrative Affairs
Manager, HCVP
May
October
Henry Carter, Jr., Custodian, South East
AMP
Pamela McMiller, Property Manager,
Eastside AMP
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2011 Employees of the Year
Tonya Noel
Program Reports Coordinator
Asset Management
Denise Robinson
Quality Assurance Specialist
Asset Management
Timothy Holmes, Service Person IV, King
Kennedy
Denise Knight, Property Manager, King
Kennedy
June
Gina Terry, Utilities Analyst, Financial
Services
Mike Hughes, Chief of Construction,
Construction
Pamela Henighan-David, Chief of
Contracting, Construction
November
Angela Burton, Maintenance Materials
Specialist, King Kennedy
Michael Branche, Senior Project Manager,
Construction
December
Sharon Walker, Administrative Assistant,
Hough AMP
Veronica McGhee, Supervisor of Client
Services, HCVP
Rachel Loewy, Special Project Manager,
Real Estate & Development
Outstanding Performance Award
HCVP Applications and
Contracting-Online Wait List
Outstanding AMP of the Year
AMP #9 Near West

Awards & Recognition
National Association of Housing and Redevelopment Officials (NAHRO) Awards
CMHA Police Department was awarded
the 2011 STANCE Cleveland (Standing
Together Against Neighborhood Crime
Everyday) Community Partnership
Award in recognition of the department’s
tangible efforts in reducing gang activity
and violent crime in the Cleveland area.
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Cleveland Bridge builders
class of 2012
Brittany Barski, Landscape Specialist
Aminat Adebayo, Woodhill Homes
resident, won the NAHRO “What Home
Means to me” Poster Contest
Cleveland State University
Leadership Academy Class of 2012
Carmen Epps, Chief of Administration, Construction
Kristie Groves, Self-Sufficiency Manager
Carla Haren, Human Resources Specialist
Beth Newby, Chief Accountant
Ed Oliveras, Purchasing Director
Cassandra Roberts, AMP Leader
Entrepreneurs for Sustainability
(E4S) Champion
Larry Davis, Sustainability Manager
Awards of Excellence
Automated Income Verification Process
Ohio City Urban Farm Initiative
Awards of Merit
CMHA Bedbug Awareness Program
Direct Deposit
Electronic HAP/UAP Adjustment System
Fast Track Process
Green Team Educational Employment Program
Historic Stokes Community Center Rehabilitation
Public Housing Virtual Property Guide
Registration Program
Revitalization of Riverside Community Center
Transforming Garden Valley to Heritage View
Homes

CMHA Board of Commissioners
CMHA Board of Commissioners
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Robert E. Davis
Commissioner
Doris V. Jones
Vice Chairperson
Ronald V. Johnson, Jr.
Chairman
Natoya Walker Minor
Commissioner
Ronnie A. Dunn, Ph.D.
Commissioner

CMHA Leadership
CMHA Leadership Team
Jeffery K. Patterson, Interim Chief Executive Officer
Michael Simmons, Chief Financial Officer
Audrey Davis, Chief General Counsel
Andres Gonzalez, Chief of Police
Priscilla Pointer-Hicks, Housing Choice Voucher Program Director
Carolyn Gaiter, Asset Management Program Director
Nilantha Samarasekera, Construction Director
Scott Pollock, Planning Analysis Director
Peter Monse, Internal Audit Director
Ralph Jordan, Property Maintenance Director
Mark Hunt, Human Resources Director
Donald Butler, Information Technology Director
Rhonda DeCambre Stroman, Compliance Director
Ed Oliveras, Purchasing Director
Donovan Duncan, Real Estate and Development Director
Dorothy McCarthy, Housing Choice Voucher Program
Ombudsman
Cortney Kilbury, Marketing and Communications Manager
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CMHA Senior Management
Janet Allen, AMP Leader of Southeast
Sharon Booker, Asset Management Administrator
Pamela Bradley, AMP Leader of King Kennedy
Terrence Brown, AMP Leader of Cedar Central
Donna Correy, Police Commander
Henry Flonnoy, Special Projects Manager
Deborah Goolsby, AMP Leader of Downtown
Lorraine Grattan, AMP Leader of Partnership
Kristie Groves, Self - Sufficiency Manager
William Harden, Budget Manager, HCVP
Denita Johnson, Applications & Contracting Manager, HCVP
Rachel Loewy, Special Projects Manager
Mary Martin Maclenan, AMP Leader of Near West
Nicole McWilliams, AMP Leader of Scattered Sites
Dorivette Nolan, Applications Manager, LIPH
Stephanie Parker, AMP Leader of Eastside
Schelsey Parker – Jones, AMP Leader of Outhwaite
Harold Peguero, AMP Leader of Far West
Cassandra Roberts, AMP Leader of Carver Park
Denise Thompson, Manager of Client Services
Bo Truett, Deputy CFO
Amy Waxman, Assistant Director of HCVP
Cynthia Weston, AMP Leader of Hough
Roberta Witt, Manager of Administrative Affairs

Peace in the Hood Event
CMHA High School Graduation Ceremony
CMHA team wins first
place in basketball
HUD Reginal Administrator, Antonio Riley visits CMHA

Grand opening for Legacy Park at Outhwaite
CMHA Brother to Brother Event
CMHA Brother to Brother Event
CMHA Dr. Martin Luther King, Jr. Event
CMHA Employee Picnic
Black History Month Event at Riverside
Enriching Lives in the Community

Ohio City Farm
8120 Kinsman Road
Cleveland, OH 44104
Phone: (216) 348-5000
Fax: (216) 348-4925
www.cmha.net
CMHA provides reasonable accommodations to persons with disabilities.
If you need an accommodation, including auxiliary aids and/or services, please contact CMHA’s
Section 504/ADA Coordinator at 216-348-5000 (voice) or 1-800-750-0750 (Ohio Relay Service).
© CMHA 2012 All Rights Reserved.
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