Quality Framework Responsible Care - BioMed Central

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October 2007 ActiZ, Organisation of Care entrepreneurs V&VN, Nurses and caregivers in the Netherlands LOC, National Organisation of clients’ councils NVVA, Professional Association for Nursing Home Doctors and Social Geriatricians Sting, National Professional Care Association IGZ, Health Inspectorate VWS, Ministry of Health, Welfare and Sports ZN, Dutch Care Insurers
Quality Framework Responsible Care Nursing, Care and Home Care (Long-term and/or complex care) The vision documents ‘Towards standards for Responsible Care’ and ‘Standards for Responsible Home Care’ made operational via a set of indicators and a control model for long-term and/or complex care.
Page 1: A R E Quality Framework Responsible
Page 6 and 7: Contents 1 Introduction 5 1.1 Stand
Page 8 and 9: In a pilot in the summer of 2006 th
Page 10 and 11: 2.3 Experiences The major part of t
Page 12 and 13: Way of measuring Consultation of cl
Page 14 and 15: 4 The control model: working toward
Page 16 and 17: • Every two years there is a clie
Page 18 and 19: End From May 2007 the Quality Frame
Page 20 and 21: Appendix 1: Explanation themes Resp
Page 22 and 23: 9 Sufficient and capable staff In e
Page 24 and 25: 2. Organisational Units Within the
Page 26 and 27: 3.2 Indicators concerning content o
Page 28 and 29: Investment From the pilot Responsib
Page 30 and 31: 7. Mental well-being 59 7.1 Experie
Page 32 and 33: 1.2 Experienced participation and c
Page 34 and 35: 2.2 Experienced information Indicat
Page 36 and 37: 3. Physical well-being 3.1 Experien
Page 38 and 39: 4. Care-related safety 4.1 Decubitu
Page 40 and 41: Page 37 Continued. Explanation Refe
Page 42 and 43: Page 40 Continued. Explanation •
Page 44 and 45: 4.4 Medicine incidents Indicator Th
Page 46 and 47: 4.6 Degree of vaccination 4.6a Degr
Page 48 and 49: 4.7b Incontinence - diagnosis Indic
Page 50 and 51: 4.9 Problem behaviour Indicator The
Page 52 and 53:
4.11 Policy Fixation Measures Indic
Page 54 and 55:
Page 51 Continued. CQ-index questio
Page 56 and 57:
5. Domestic and living conditions 5
Page 58 and 59:
5.3 Experienced privacy (and living
Page 60 and 61:
6.2 Experienced independence / auto
Page 62 and 63:
7.2 Depression Indicator The percen
Page 64 and 65:
8. Safety Living /Residence 8.1 Exp
Page 66 and 67:
8.3 Instruction transfer lifts Indi
Page 68 and 69:
9.2 Availability nurse Indicator Th
Page 70 and 71:
9.4 Competence reserved treatment I
Page 72 and 73:
Appendix 3 Survey Indicators for Re
Page 74:
Colophon Text Stuurgroep Kwaliteits
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Quality Framework Responsible Care - BioMed Central

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