Hitachi and Symantec- Build Archiving and ... - Hitachi Data Systems

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Hitachi and Symantec- Build Archiving and ... - Hitachi Data Systems

Hitachi and SymantecBuild Your

Archiving and Discovery Strategy Today

Asim Zaheer, Hitachi Data Systems

Vice President, Global Product & Competitive Marketing

Brandy Kerr, Symantec Enterprise Vault

Senior Product Marketing Specialist


Agenda

1

2

3

4

Today’s Information Challenges

Symantec Enterprise Vault

Hitachi Content Archive Platform & Email Archiving

Q&A

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

2


Key Information Issues

How Can I…

• Reduce storage costs?

• Improve email & file server performance?

• Manage unstructured information?

• Keep data readily accessible to end users?

•How do I simplify discovery?

Manage

IT Risk

Maximize

IT Performance

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

3


Today’s Information Challenges

Unstructured content is growing exponentially

� Storage budgets rising 7% vs. IT budgets rising only 2%

� Email is the #1 driver of storage growth

Application scaling and performance is critical

� Users send/receive an average 17MB per day

� Available window for backups are shrinking

Managing and finding information is difficult

� 90% of all corporate information created today is digital

� End users spend ~60 minutes per week managing email

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

4


Challenge #1: Scaling is a Dilemma

Don’t Implement Email Quotas

Mailboxes Get Bigger and Bigger

Exchange Performance Suffers

Storage Costs Grow

Backup/Restore Windows Grow

Missed SLAs or Costly Snapshots

*Microsoft doesn’t support PSTs on network (Microsoft KB 297019)

Challenge

Users Get a Lot of Email

=

Implement Email Quotas

Users Hit Their Email Quotas

Store PSTs

On Laptop

Risk Of Loss

Legal Search

Users Create PST Files

Store PSTs

On Network*

Still Using Storage

and Backup

Help Desk Calls:

PST Corruption and Quota Issues

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

5


Challenge #2: Retention is a Game

Email

Server

��


Joe’s

Mailbox


Jack

(external)

Offsite Tapes

Sally’s

Mailbox

Sally’s

PST File

��




Backup

System



Sally’s

Gmail Account

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

6


Challenge #3: Search is a Fire Drill

Email Server

Backup System/Offsite

File Server/Sharepoint

Desktop/PST Files

Export email from

server mailboxes

Restore files from

backup tapes

Restore files from File

Server/SharePoint

Image laptop to

retrieve PSTs

De-duplicate

Crack passwords

Image

Filter

Index

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

7


How Enterprise Vault Works

• Transparent Access

• Search

• Discovery / Supervision

Cheaper

SharePoint

Server

File

Server

Email

Server

Enterprise

Vault

• Secure

• Rationalize

• Retain / Expire

• Future Proof

• Index

• Categorize

• Classify

Faster More Reliable

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

8


Enterprise Vault Archiving Platform

Email Servers

File Servers

IM Servers

SharePoint

Legacy

Databases

Desktops

ECM

STORE

Migration

Compression

De-duplication

Transparency

MANAGE

Retention

Expire

Preservation

Audit

Archive

CLASSIFICATION

DISCOVER

Search/Review

Export

Supervise

Analysis

Legal

Info Sec.

HR

End Users

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

9


Flexible Archiving Policies

• By age, quota or combined

• Additional options

– Items > size

– Min. archiving age

– Delete original

– Shortcut contents

– By folder

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

10


Seamless End-User Experience

• Dynamic shortcuts

• Preview archived content

• Forward, reply, delete

• Archive, restore and search

via toolbar/menus

• Option for client-less

deployment (“Universal

Shortcuts”)

• Support for Domino and

Outlook Web Access

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

11


Reduce Storage Costs and Improve

Performance

Email

Server

Enterprise

Vault

Share

Point

Hitachi Content

Archive Platform

Storage

File Server

• Optimized Single Instance Storage

– Global SIS and Vault Store Sharing

– Written to disk once

• Common storage model across archive

– Attachment-level sharing

– Sharing between Exchange,

SharePoint, FSA etc.

– Support for block-level de-dup and/or

compression

– SIS with WORM storage

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

12


Storage Reduction through

PST/NSF Elimination

PC

Network

Share

• Locate PST/NSF

– Network servers

– PCs

Transparent End-User Access

PC

Backup

Server

Backup

• Migrate PST/NSF into archive

– Even with mobile users

– Limited user action

Enterprise

Vault

• Dispose of PST/NSF

– Delete, hide

– Compact

De-Dupe Across

Email,

Attachments,

SharePoint, etc.

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

13


How Archiving Helps with

E-Discovery

Step 1.

Archive

•Centralized

•Apply Retention

•Records Mgmt

Step 2.

Collect & Preserve

•Target Custodians

•Search

•Apply Legal Hold

Step 3.

Review

•Role-based Workflow

•Analyses

•Report & Audits

Step 4.

Export

•Native Format

•Attorney Review

•Coding Tools

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

14


Investigation/Disclosure with

Discovery Accelerator

• Search all archived

content and

metadata

• Search by custodian,

keyword, phrase,

date range, etc.

• Search custom tags

from classification

engines

• Encrypted content is

flagged

• Automatic legal hold

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

15


Gartner Magic Quadrant

for E-mail Active Archiving, 2008

Ability to execute

Challengers Leaders

Niche Players Visionaries

Completeness of vision

Symantec

Positioned in the

Leader’s Quadrant

The Magic Quadrant is copyrighted May 2008 by

Gartner, Inc. and is reused with permission. The

Magic Quadrant is a graphical representation of a

marketplace at and for a specific time period. It

depicts Gartner's analysis of how certain vendors

measure against criteria for that marketplace, as

defined by Gartner. Gartner does not endorse any

vendor, product or service depicted in the Magic

Quadrant, and does not advise technology users to

select only those vendors placed in the "Leaders"

quadrant. The Magic Quadrant is intended solely as

a research tool, and is not meant to be a specific

guide to action. Gartner disclaims all warranties,

express or implied, with respect to this research,

including any warranties of merchantability or fitness

for a particular purpose. This Magic Quadrant

graphic was published by Gartner, Inc. as part of a

larger research note and should be evaluated in the

context of the entire report. The Gartner report is

available upon request from Symantec.

Source:Magic Quadrant for E-Mail Active Archiving;

by Carolyn DiCenzo, Kenneth Chin; May 20, 2008

Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

16


17

A Powerful, Integrated Solution

Enterprise Vault

– Automated, policy-based e-mail, IM, file, SharePoint archival to Hitachi

Content Archive Platform

– Classification engine for archive management

– Comprehensive search/E-Discovery

Hitachi Content Archive Platform

– Highly scalable, active-archive storage

– WORM ensures data not modified

– Enforcement of Enterprise Vault retention

– Advanced authentication = content integrity

– Replication for disaster recovery



Compliance:

Compliance:

WORM

WORM

+

+

authentication/protection;

authentication/protection;

enforces

enforces

retention

retention

at

at

storage

storage

level

level



E-Discovery:

E-Discovery:

Enterprise

Enterprise

Vault

Vault

Discovery

Discovery

Accelerator

Accelerator

+

+

Hitachi

Hitachi

Content

Content

Archive

Archive

Platform

Platform

WORM

WORM

for

for

data

data

immutability

immutability



Operations:

Operations:

Lower

Lower

infrastructure

infrastructure

& management

management

costs;

costs;

easy

easy

migration

migration

across

across

storage

storage

generations

generations

while

while

maintaining

maintaining

retention

retention


Joint Customer: Skandia

18

Who

What

Why

Leading Swedish Insurance service provider

Financial services: Legacy data needed to be incorporated into

digital archive

o Email servers overloaded!

o Data must be stored in compliant archive for 7 years

Migrate legacy data from old applications into Enterprise Vault

and securely protect data in tamperproof archive

Data MUST be archived seamless to the end user and access to

archived data must be readily available

Legal & internal governance obligations to adhere to

Unable to store data using existing media due to cost &

performance implications

Best of breed technology on the market


Hitachi Services Oriented Storage

Solutions Architecture

19

Sample

Metrics

QoS

SLA

I/O

RPO

RTO

Charge Back

Utilization

Applications

Email CRM File/Print Database ERP ECM

Storage Platform

Object Services

Index, Search, Classification, Security

File Services

Virtualization, Replication, Migration, De-Duplication,

Security, Encryption, Archiving

Block Services

Virtualization, Discovery, Partitioning, Provisioning, Volume

Management, Replication, Migration, Security, Metering

FC SATA TAPE

Physical Storage

Archive

Storage

Practices

Storage

Economics

Data

Classification

Risk Analysis

Compliance &

Archiving

Consolidation &

Tiered Storage


20

Hitachi Content Archive Platform

Preserve, Optimize and Discover -

Management and Accessibility of

unstructured content

• Protect and authenticate data for long term

preservation

• Open standards interfaces for easy interoperability

with more than 100 integrated software vendors

• Meet and or exceed corporate governance and

compliance regulations

• Optimize performance, availability and scalability to

grow along with the archiving needs of the

company.

• Serve as a target for file system archiving from

higher tiered storage

• Enables easy discovery of content AND associated

meta data

►Integrated with Hitachi Data Discovery Suite

for search and index across Hitachi NAS

platforms


Hitachi Content Archive Platform – Use Cases

A Unified Approach to Active Archive Storage

Hitachi Data Archive Platform

• Supports multiple applications

and content types

21

• Embedded full text indexing

and search

• High-performance, scalable

and secure storage

Tape

Library

E-mail

Archiving

Optical

Jukebox

Imaging Multimedia DMS/ECM

SMTP CIFS NFS HTTP /

HTTPS /

WebDav

NAS /

SAN

Recs

JBOD/RAID

System


22

Hitachi Content Archive Platform Use Case:

E-mail Archiving

Reduced

Exchange Server

Growth

Symantec Enterprise Vault

E-mail Archiving

Replication

Hitachi Content

Archive Platform

Search

Retrieve

Quota

Time

Business Challenges:

Dated e-mail clogs servers and promotes unwanted

growth

• Performance suffers

• Increased backup times

• Compromises compliance initiatives

• Slows e-Discovery requests

• Increases costs and risk

Solution Capabilities:

• Reduction in E-mail server growth via a highly scalable,

active-archive storage

• Provide a limitless mailbox to users

• Provide automated retention and disposition to meet

governance or compliance guidelines

Business Benefits:

• WORM ensures data not modified

• Enforcement of e-mail archive retention policies

• Advanced authentication = content integrity

• Replication for disaster recovery

• Encryption of data at rest ensures data security

• Rapid discovery and retrieval of e-mail and attachments


23

Use Case: Search and Discovery

NAS

Customers Network

Hitachi Data Discovery

Suite

Hitachi Content

Archive Platform

Business Challenges

• Discovery across applications and storage

platforms is time consuming and costly

Solution Capabilities

• Search across both Hitachi NAS and Hitachi

Content Archive Platforms

• The only solution with full text AND metadata

search capabilities

• Evaluate the risk of storage practices for

selected data sets

Business Benefit

• Mitigate the risks and costs of regulatory

compliance

• Improve knowledge worker productivity


24

Upcoming Events

• Upcoming sessions

– December 10, 2008, 9am PT

Simplifying Online Backup Operations for Microsoft Exchange, SQL and

Oracle with Hitachi Protection Manager Software

• Please check www.hds.com/webtech for:

– Link to the recording, the presentation, and Q&As (available next week)

– Schedule and registration for upcoming WebTech sessions

For additional product training check: http://learningcenter.hds.com

– Managing Storage Performance with Hitachi Tuning Manager Software

(TSI0945)

• For more information’ link for EV? www.enterprisevault.com

• 2009 WebTech Schedule to be announced shortly

– January–March: Series on Microsoft Exchange


25

Questions/Discussion


Thank You

© 2008 Hitachi Data Systems

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