Itplanit Training Schedule 2014-2015

911satyagraha

Itplanit Training Schedule 2014-2015

GET MORE OUT OF YOU

WITH THE STAR MANAGEMENT SYSTEM BY SHAUN HOPKINS.

This unique system offers a comprehensive Curriculum of workshops for managers, front-line supervisors and team leaders.

The below workshops can be completed in any order or in any combination to meet the management training needs of your

staff. Each Management-Training Block may be purchased independently of the other blocks, and can be delivered in any

order that best meets your requirements. Each individual workshop is conducted in four hour periods, thus allowing

scheduling flexibility for you and your staff. The Star Management System has been designed with you in mind. Each

workshop is only 4 hours. You can easily complete the-full Star Management system in 80 hours. Along with

coaching/mentoring and follow ups, the Star Management System is by far the most achievable, affordable and allencompassing

Management Training program in the industry.

1 Star - Manage Self

- - - - 9AM

MANAGE SELF

Managing Work-Life Balance

Many of us feel overwhelmed, tired, frustrated and dissatisfied at both work and at home. We feel that our life

is out of balance. In this seminar, you will discover tools to help you define your ideal work-life balance and

strategies to bring satisfaction back into your life. In this workshop, you will learn how to:




1 We will help you define work-life balance in your everday life.

2 Create a work-life balance implementation strategy that works for you.

3 Build a support system to maintain your work-life balance.

Time & Stress Management

Do you feel that your time is not your own? Is pressure of balancing your work and personal responsibilities

causing stress in your life? Y u’ not alone. Managing your priorities and minimizing the stress in your life are

the two most significant issues facing working people today. In this workshop you will learn how to:




1 Identify the causes of stress in your daily work life.

2 We will help you determine your work priorities.

3 We'll help you manage and prioritize your daily action lists.

2


Making Solid Decisions

Solving problems and making decisions make up a significant part of a manager's day. Every problem is a chance

to learn something new and to examine an issue in a different way. Managers need to have toolkit of creative

techniques that they can use in solving problems and making decisions. In this workshop, you will learn to:




1 Uncover the root cause of problems and learn to resolve them efficiently.

2 Use Five creative problem-solving techniques.

3 Gain the commitment of employees for your decisions.

That Was a Useful Meeting!

"Not another meeting!" Every manager spends endless hours going from one meeting to another. Most of the

time, these meetings are a waste of time and resources. However, a meeting with a purpose, an agenda and the

right people in attendance, is a productive use of everyone's time. In this workshop, you will learn how to:




1 Will teach you to determine the reason for the meeting.

2 Gain the maximum group participation and discussion.

3 Create consensus for decisions that will help everyone.

Other Star Management Bundles

Other courses in the Star Management Series

>2 Stars - Manage Others

>3 Stars - Manage Communications

>4 Stars - Manage Teams

>5 Stars - Manage Performance

Did you know you can combine the situational leadership II course with any of the Star Management

Bundles? SLII provides leaders with a model and the tools for creating open communication and

developing self-reliance in those they manage. The Start Management System complements this

program. Ask us about it, or add it to your selection of bundles.

In partnership with - © Shaun Hopkins Seminars Ltd.

10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server

2010 Service Pack 2

September- 2 - May 11-15, September 7-15

10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange

Server 2007 to Exchange

November 3-15, Decembre 15-15

3


10215: Implementing and Managing Microsoft Server Virtualization

- 14, June 8-15

10233: Designing and Deploying Messaging Solutions with Microsoft Exchange

Server 2010 SP2

October- - 14, July 6-15

10262: Developing Windows Applications with Microsoft Visual Studio 2010

Septe - 14, - 14, July 13-15, August 17-15

10265: Developing Data Access Solutions with Microsoft Visual Studio 2010

- 14 - - 15

10267: Introduction to Web Development with Microsoft Visual Studio 2010

October - 14, June 8-15

10508: Planning, Deploying, and Managing Microsoft Exchange Server 2010 Unified

Messaging

September - 14, September 7-15

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010

November - 14, - 15, September 14-15, October 12-15

10534: Planning and Designing a Microsoft Lync Server 2010 Solution

May - 14, November 23-15

10747: Administering System Center 2012 Configuration Manager

September - 14, December 7-15

10748: Deploying System Center 2012 Configuration Manager

November - 14, October 19-15

10750: Monitoring and Operating a Private Cloud with System Center 2012

November - 14, Novembe 9-15

10774: Querying Microsoft SQL Server 2012

November - 14, December 7-15

10775: Administering Microsoft SQL Server 2012 Databases

December - 14, February - 15, November 2-15

10776: Developing Microsoft SQL Server 2012 Databases

September - 14, October 12-15

10777: Implementing a Data Warehouse with Microsoft SQL Server 2012

September - 14 - - 14, September 21-15

4


10778: Implementing Data Models and Reports with Microsoft SQL Server 2012

November - 14, October 17-15

10802A: Microsoft Enterprise Search for IT Professionals

December - 14, - - 15, November 24-15

2 Stars - Manage Others

- 14 or - 15

MANAGE OTHERS

MANAGE OTHERS

Customer Service Excellence

is the customer always right? both our internal and

external customers expect responsive, reliable and

results-oriented service based on positive working

relationships. your success is based on your ability to

deliver on this promise and create repeat business and

happy customers. in this workshop, you will learn how

to:

1

1

Exceed the expectations of your internal and external

customers.

2

2

Address the top ten customer service complaints about

your organization.

3

Manage difficult customer situations to everyone's

satisfaction.

Removing Barriers to Change

Solving "The only constant in life is change". This is

expecially true in today's work environment. A big

change, small changes, each day brings something new.

As leaders in our organizations, we must manage these

everyday changes to ensure that our employees meet

their performance objectives. In this workshop, you will

learn how to:

1

Get buy-in for changes from employees.

2

Identify barriers to implementing change.

3

Help employees cope with change.

Choosing Your Leadership Style

Managers need to be flexible in how they supervise

their staff. Some employees need direction, while

others need support. The way you adapt your

leadership style to the employee and the situation will

determine whether your staff will achieve their goals

and stay committed to the organization. In this

workshop you will learn how to:

Determine the management style that will work best

with each employee.

We will help you adapt your leadership style to

different situations.

3

We'll help you develop employee skill and

commitment.

Coaching for Success

"Not There are two ways of managing your staff: by

either telling or coaching. Coaching is the guaranteed

management approach that produces consistent, longterm,

excellent performance in your staff. Coaching

helps you to guide your employees to achieve results

they did not believe were possible. In this workshop,

your will learn to:

1

Recognize the need and opportunity for coaching

2

Assess the competencies of your employees.

3

Apply the coaching model to your daily management

interaction

5


20336: Core Solutions of Microsoft Lync Server 2013

February 8-15, August 3-15

20337: Enterprise Voice and Online Services with Microsoft Lync Server 2013

November - 14, August 10-15

20410: Installing and Configuring Windows Server 2012

November - 14, Septembe 28-15

20411: Administering Windows Server 2012

- 14, November 16-15

20412: Configuring Advanced Windows Server 2012 Services

October - 14, December 7-15

20417: Upgrading Your Skills to MCSA Windows Server 2012

November - 14, December 23-15

20465: Designing Database Solutions for Microsoft SQL Server 2012

November - 14, October 12-15

20480: Programming in HTML5 with JavaScript and CSS3

September - 14, September 7-15

20486: Developing ASP.NET MVC 4 Web Applications

December 15-14, May 3-15

20687: Configuring Windows 8

October - 14, October 19-15

20688: Managing and Maintaining Windows 8

November - 14, November 16-15

20689: Upgrading Your Skills to MCSA Windows 8

February 2-15 October 5-15

2559: Introduction to Visual Basics .NET Programming with Microsoft .NET

October - 14, November 2-15

6


3 Stars - Manage Communications

November - 14 or May - 15

MANAGE COMMUNICATIONS

Writing Clearly & Concisely

Writing emits, proposals and reports can be a challenge for many managers. Learn how the four Cs of business

writing will guarantee your correspondence is easy to read and understand, every time. Practice writing various

types of messages and develop you own personal writing style. In this workshop, you will learn how to:




1 Quickly generate ideas and organize .your thoughts prior to writing.

2 Write using clear, concise and plain English.

3 Use precision, style and tone to personalize the message.

Making Powerful Presentations

Do you get sweaty palms and a knot in your stomach just thinking about giving a presentation? The success of

your presentation depends on defining your purpose, planning your presentation and presenting with

confidence. You will master these skills, in this workshop, in addition to learning how to:




1 Connect immediately with your audience.

2 Control your nervousness and anxiety.

3 Persuade your audience with the use of your voice and gestures.

Giving Great Feedback

'How do I tell employees that they aren't doing the job the way they should?" We need to tell employees

whether they are performing their jobs up to standard. We also must provide encouragement and positive

reinforcement to employees so that the desired performance will continue. In this workshop, you will learn how

to:




1 Create a positive climate for feedback.

2 Give supportive and corrective feedback.

3 Receive feedback non-defensively.

7


Effective Communication Skills

Communication begins with building rapport with our employees. Having a good 1m:irking relationship with our

staff reduces misunderstandings and results in improved team performance. Being an effective communicator

helps us to ensure that our employees receive the messages we intend. In this workshop, you will learn how to:




1 Create a positive rapport and climate with your staff.

2 Adapt your communication style.

3 Listen actively.

40003: Programming Windows 8 Metro Style Apps using HTML5: Early Lab

Collection

November - 14, June15-15

50322: Configuring and Administering Windows 7

November 28, April 14

40365: Windows Server Administration Fundamentals:

January 12-15, November 23-15

50374: Microsoft Server Virtualization and Management for the Experienced

VMware IT Pro

November - 14, October 19-15

50414: Microsoft Windows PowerShell v2 For Administrators

December - 14, November 23-15

50439: Basics of Transact SQL with SQL Server 2008 R2

September - 14, - - 14, - , August 10-15

50465: PerformancePoint 2010 Designing and Implementing Scorecards and

Dashboards

November - 14, June 22-15

50466: Windows Azure Solutions with Microsoft Visual Studio 2010

October- - 14, March 25-15

50478B: SharePoint 2010 Advanced Foundation Development

- u - 15, September 15-15, November 13-15

5047: Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1

- - 14, April 13-15

5049: Managing Messaging Security using Microsoft Exchange Server 2007

- - 14, May 25-15

8


4 Stars - Manage Teams

- - 14 or - - 15

MANAGE TEAMS

Resolving Workplace Conflict

Conflict occurs in the workplace every day. Conflict is often caused by a competition for resources, a

disagreement about procedures, or a disagreement about a decision. However, conflict can also lead to new

ideas, new opportunities and a healthier work environment. In this workshop, you will learn how to:




1 Determine the cause of the conflict.

2 Select a conflict resolution style.

3 Negotiate a win-win resolution.

Delegating for Results

I ’s s f I d . s f. H w n s w d s s n u s s n . w k ? T

problem is; as a manager, supervisor or team leader, we can't do it all ourselves. We depend on others to do

their fair share and to help the team achieve its goals and objectives. In this workshop, you will learn how to:




1 Determine what and what not to delegate.

2 Select the right employee for the assignment.

3 Develop you employees through delegation.

Building High-performing Teams

'Why can't my team just get along?" With the right tools and techniques, a group can quickly become a highperforming

work team. Through a series of challenging activities that will enhance your communication,

problem-solving and , decision-making skills you will learn how to:




1 Create a vision for your team.

2 Determine the ingredients of a. high-performing team.

3 Motivate individuals to remain committed to team goals and objectives.

9


Developing Employee Skills

The one common skill of all great managers is that they are great teachers. Whether it is teaching your team

new skills, helping a new employee learn the basics of the jab, or informing your staff about new policies and

procedures, your teaching skills have a direct impact on the productivity of your team. In this workshop, you will

learn how to:




1 Determine the training needs of your employees.

2 Identify the best way for your employees to learn new skills.

3 Teach your employees how to perform new tasks.

5050A: Recovering Messaging Servers and Databases using Microsoft Exchange

Server 2007

- - 14, July 20-15

50550A: Windows Small Business Server 2011 Standard Technical Training

March 23-15, September 21-15

50558: Microsoft Project Server 2010 Technical Boot Camp

N - - 14, October 19-15

50562: The SharePoint Shepherd’s Course for End Users

- 14, October 12-15

50575: SharePoint 2010 End User

March 2-15, November 2-15

50596: Dashboards for Monitoring, Analyzing and Managing

Janua - 15, November 23-15, u - -

10


5 Stars - Manage Performance

January - 15 or June - 15

MANAGE PERFORMANCE

Solving Performance Problems

Successful job performance depends on eight key factors. By managing these factors, you can identify potential

perf n n s nd qu k ssu s. n n g w s s ns f n ng„-evaluating

and giving feedback to their staff will benefit from this . workshop. In this workshop; you will learn how to:




1 Determine the cause of performance issues.

2 Determine the solutions to performance issues.

3 Apply a systematic approach to prevent performance issues from occurring.

Motivating Your Staff to Achieve

An effective leader is able to create a vision for the work team and motivate everyone to work towards the

same goals and objectives. An effective leader is able to identify the strengths and weaknesses of each member

of the team and help those individuals to leverage their strengths and develop their skills. In this workshop, you

will learn how to:




1 Create a vision for your team.

2 Determine what motivates each team member.

3 Create a motivational work environment.

Conduct Performance Appraisals

Delivering performance appraisals is one of the most stressful events of the year for many managers. However,

when performance appraisals are well-written and well-delivered, they provide significant benefit in

maintaining and improving the performance of employees and the organization. In this workshop, you will learn

how to:




1 Prepare and write the performance review.

2 Conduct a positive and productive performance review meeting.

3 Monitor employees' progress throughout the year.

11


Managing Projects On-time, On-budget

At first, new projects sound straightforward and simple. It is only when we get started that we often ask

ourselves, 'What did I get myself into? Every project manager, new or experienced, needs a system to follow

when managing a project. In this workshop, you will learn how to:




1 Determine the scope, objective and stakeholders of the project.

2 Create a plan with the necessary resources and milestones.

3 Manage the project to ensure a successful outcome.

50598: Cloud 101 Jump Start

- 14 or u - - 15

55021: Configuring and Administering Hyper-V in Windows Server 2012

Septe - 14, October 5-15

55035: Microsoft SharePoint Server 2013 for the Site Owner/Power User

February 9-15, August 24-15

6231: Maintaining a Microsoft SQL Server 2008 R2 Database

October - 14, - 14

6419: Configuring, Managing and Maintaining Windows Server 2008-based Servers

- 14, October 5-15

6420: Fundamentals of Windows Server 2008

- 14, November 2-15

6421: Configuring and Troubleshooting a Windows Server 2008 Network

Infrastructure

February 9-15, December 7-15

6425: Configuring and Troubleshooting Windows Server 2008 Active Directory

Domain Services

October - 14, September 21-15

6427: Configuring and Troubleshooting Internet Information Services in Windows

Server 2008

May 25-15 December 7-15

6434: Automating Windows Server 2008 Administration with Windows PowerShell

April 13-15 September 21-15

6435: Designing Windows Server 2008 Network and Applications Infrastructure

September - 14, October 26-15

12


6436: Designing Windows Server 2008 Active Directory Infrastructure and Services

December - 14, November 22-15

6451: Planning, Deploying and Managing Microsoft System Center Configuration

Manager 2007

October 21-15, July 20-15

80042: C/SIDE Introduction in Microsoft Dynamics NAV 2009

October - 14, June 15-15

80296: Microsoft Dynamics CRM 2011 Installation and Deployment

- 14, August 17-15

80446: Administering Microsoft Dynamics CRM 2011

January - 15 or - 15

80450: Delivering Microsoft Dynamics Solutions with Sure Step

November - 14 or - - 15

80538: Human Resource Management in Microsoft Dynamics AX 2012 R2

October - 14, November 10-14

80539: Installation and Deployment in Microsoft Dynamics CRM 2013

September - 14, September 21-15

8831: Installation & Configuration in Microsoft Dynamics SL 7.0

- - 14 or u - - 15 or u - - 15

Access 2007-2010: Niveau 1

October 27-14, March 11-15

Access® 2007-2010: Level 1

November - 14, December 8-14, u - , - 15, April 17-15, August -

Access® 2007-2010: Level 2

- - 14, May 6-15, November 10-15

Access® 2007-2010: Level 3

December - 14 ugus - 15, December 17-15

Access® 2007-2010: Niveau 1

Se - - 14, nu - - 15, July 3-15

Access® 2007-2010: Niveau 2

u - 15, December 17-15

13


Access® 2013: Part 1

November 26-14, March 30-15

Access® 2013: Part 2

January 14-15, June 8-15

Access® 2013: Part 3

September - 14, September 17-15

Accredited ISO/IEC 20000 Foundation Bridge

October 1 - 14 nu - 15 u - 15

Administering Team Foundation Server 2012

- 14, October 13-15

Adobe Acrobat: Basics and Beyond

August- - 14 - 14, Sept 17-15

Adobe Dreamweaver: Basics and Beyond

October - 14, January - 15

Adobe Illustrator CS: Basics and Beyond

October - 14, February - 15

Adobe InDesign: Basics and Beyond

September - 14, October 7-15

Adobe® Photoshop® Basics and Beyond

October - 14, November - 14, March - 15

Advanced Business Continuity Audit (CBRA Seminar)

November - 14, November 20-15

Advanced Business Continuity Planning and Management (CBRM Seminar)

September - 14, November 27-15

Advanced JavaScript Programming

August - 15, October 20-15

Advanced MVS JCL and Utilities

December - 14, September 21-15

Advanced Python 3 Programming

September - 14, October 20-15

14


Advanced SharePoint 2013 Business Intelligence

November - 14, December 9-15

AIIM-Electronic Records Management (ERM) Master Program

September - 14, January - 15, October 19-15

Android Application Development

November - 14, December 7-15

Apache Web Server Administration

October - 14, April 20-15

Apple - iOS Application Development for iPhone and iPad

- 14, September - 15

Apple - Objective-C for iOS Development

October - 14, August - 15

Application Lifecycle Management Using Visual Studio 2012 (Agile)

November 2-15, May 25-14

ASP.NET Using Visual Basic (VS 2010)

May 25-15, October 13-15

AutoCAD LT 2010 Fundamentals Part I&II

September 7-15

BA01 - Business Analysis Essentials (Credits: 14 PDUs)

- 14, March - 15 - 15

BA02 - Strategic Enterprise Business Analysis (Credits: 14 PDUs)

September - 14, December - 14

BA03 - Writing Effective Business Cases (Credits: 14 PDUs)

December - 14, November 11-15

BA03 - Writing Effective Business Cases (Credits: 14 PDUs)

Decembe 10-15, February - 15,

BA04 – Eliciting and Writing Effective Requirements (Credits: 21 PDUs)

November - 14 or April - 15

BA11 – 5 Day Business Analysis Life Cycle Accelerated Workshop (Credits: 35 PDUs)

October - 14, July 19=15

15


BizTalk Server 2010 Administrator

December 8-14, May - 15, November 3-15

BizTalk Server 2010 Developer

September - 14, November 23-15

Building Web Sites with Drupal

November 3-15, June 15-15

Business Analysis (CBAP) & Business Analysis (CCBA) Exam Prep 4 Days (Credits: 28

PDUs)

April - 15

Business Process Management

November - 14, July - 15

Certified Process Design Engineer (CPDE) - Accredited

June - 15

COBOL Application Programming

September - 14, July 16-15

Comprehensive CSS Training

January 26-15, June 22-15

Comprehensive XML

October 06- 14, February - 15

CompTIA® A+ Certification Essentials and Practical Application (Includes two exams)

September - 14, December - 14, March - 15, October 22-15, December 15-15

CompTIA® Cloud Essentials (Includes exam voucher)

September - 14, November 2-15

CompTIA® Network+ (Includes exam voucher)

September 29-14, February - 15,

CompTIA® Security+ (Includes exam voucher)

September - 14, Apr - 15

CompTIA® Server+

December 8-14, October 5-15

Conducting Successfull Meetings - Conduite efficace de réunions

November - 14, February - 15

16


Conflict Resolution - La résolution des Conflits

November 5-14, May 5-15

Creating Quality Software with Visual Studio 2012

December 15-14, May 26-15

Creating Your Social Media Roadmap

November - 14, February 17-15, July 1-15

Crystal Reports Basics

October - 14, February 4-15, July 8-15

Crystal Reports Beyond Basics

February 12-15, October 23-15

DB2 for z/OS Database Administration

- 14, Octobe - 14, September 7-15

Designing Cloud Computing Solutions (Live Virtual)

November 3-14, November 2-15

Developing Java EE Web Applications Using WebLogic 10

September - 14, January 5-15, November 9-15

Developing Mobile Websites

October - 14, February 4-15, December 1-15

DevOps Fundamentals

December - 14, June - 15

Discover the Web through Internet Explorer

October - 14, March 9-15

Dragon Naturally Speaking Workshop

December - 14, February - 15, February - 15

EACOE-Enterprise Architecture Centre of Excellence Workshop (Distance Learning)

December 8-15

ECHI-Certified Incident Handler

December 10-15

Enterprise Business Architecture Workshop (EBA)

September - 14, March - 15,

17


Enterprise Linux Security Administration

December - 14, April 20-15

Essentials of Red Hat Linux

September - 14, December - 14, March - 15

Excel® 2007-2010: FFM (Formulas-Formatting-Macros)

September - 14, March 19-15

Excel® 2007-2010: Level 1

September 1 - 14, October - 14, December - 14, February - 15, April 21-15, June 24-15

Excel® 2007-2010: Level 2

September - 14, October - 14, December 10-14, March 20-15, June 29-15

Excel® 2007-2010: Level 3

September - 14, November - 14, January - 15, March 13-15, un - 1 - 15

Excel® 2007-2010: Level 4 Macros

November - 14, February - 15, July 17-15

Excel® 2007-2010: New to Excel

- 14, December 1-14, March 5-15

Excel® 2007-2010: Niveau 1

September - 14, November - 14, September - 15, October 8-15, December 15-15

Excel® 2007-2010: Niveau 2

October - 14 or November - 14

Excel® 2007-2010: Niveau 3

September - 14, December - 14, January 14-15, February 27, 15

Excel® 2007-2010: VBA Programming

- 14 March - 15, June 9-15

Excel® 2013: Part 1

September - 14, March - 15, June 4-15, September 8-15, November 5-15

Excel® 2013: Part 2

October - 14, April - 15, May 19-15, July 5-15

Excel® 2013: Part 3

January - 15, June 11-15

18


Excellence in Client Service - Excellence dans le Service à la clientèle

Dec - 14, May 14-15, August 20-15

Fast Track to EJB 3.1 & JPA 2

April - 15, September 21-15

Fast Track to Java EE with Servlets/JSP and JDBC on RAD

November - 14, March - 15, June 17-15

Fast Track to SOA & Java Web Services (JAX-WS)

November - 14, December - 14, March - 15, April - 15, October 7-15

Fast Track to Spring 3 & Hibernate

November - 14, April - 15, October 20-15

Fundamentals Of Unix Administration

- - 15, September 22-15

Fundamentals of Voice Over IP

November 26-14, June 24-15

Google Analytics

September - 14, November - 14, - - 15, October 30-15

How to Deal with Difficult Clients - Gestion des clients difficiles

November - 14, Feb 13-15, September 4-15

HTML

October 14-14, April 15-15

HTML 5.0 Bootcamp

November 17-15, June 11-15

Implementing an Agile project: What it takes to make it Work

September - 14, January 15-15, August 13-15

Interpersonal Communication Skills - Communication inter personnelle

December 9-15, April 10-15

Introduction to Business Continuity Planning and Management

Sept - 14 - 15, September 22-15, November 30-15

Introduction to Oracle 11G PL/SQL Programming

December 17-15, April 15-15

19


Introduction to Oracle 11G Programming

November - 14, March 16-15, October 5-15

Introduction to Oracle 11G SQL Programming

September - 14, February 18-15, August 20-15

Introduction to Personal Computers

October 28-15, March 17-15

Introduction to PHP

September - 14, May - 15, October 27-15

Introduction to Python 3

December - 14, August - 15, June 10-15

Introduction to SOA (Service Oriented Architecture)

November 3-15, June 22-15

Introduction to Spring Framework

August - 14, January - 15, April 17-15

Introduction to SQL

October - 14, February 4-15, August 27-15

Introduction to Supervision - Introduction à la supervision

- 14, March 12-15, November 26-15

iPad at Work

October - 14, March 18-15, September 17-15

ITIL® - Service Offerings & Agreement (SC)

October - 14, February - 15, March 0 - 15, June 22-15, November 16-15

ITIL® APOLLO 13 – AN ITSM CASE EXPERIENCE (Simulation)

ugus - 14, December - 14, March - 15, July 22-15

ITIL® Continual Service Improvement (SL)

February - 15, October 19-15

ITIL® Do IT Right

- - 14 or nu - - 15 or - - 15, June 24-15, December 2-15

ITIL® Foundation

- - 14, - - 14, - - 15, June 24-15, - - 15, December 2-15

20


ITIL® Managing Across the Lifecycle

- - 14, - - 15, July 27-15

ITIL® Operational Support & Analysis (SC)

- - 14, - - 15, May 11-15, September 14-15

ITIL® Service Design (SL)

- - 14, nu - - 15, November 16-15

ITIL® Service Operation (SL)

Oc - - 14, u - - 15, June 29-15

ITIL® Service Strategy (SL)

u - - 14 or - - 14 or nu - - 15, March 9-15

ITIL® Service Transition (SL)

- - 14 or - - 15 or ugus - - 15, December 7-15

Java - J2EE - JEE - Building Secure Java Web Application (OWASP)

October 30-14, March 26-15

Java - J2EE - JEE - Design Patterns in Java

- - 14, December 3-15, February 16-15

Java - J2EE - JEE - Developing Jakarta Struts and Tiles Using WebLogic

December 8-15, April 27-15

Java - J2EE - JEE - Developing Web Applications with JavaServer Faces 2 and IBM

WebShere

November 24-14, February 15-15

Java - J2EE - JEE - Fundamentals Of Google Web Toolkit

October 1-14, January 13-15

Java - J2EE - JEE - Introduction to Java and J2EE

October 20-15, April 27-15

Java - J2EE - JEE - Mastering JEE with JSF2, EJB3, JPA, and Web Services

December 1-15, August 10-15

Java - J2EE - JEE - Restful Web Services

- - 14 or u - - 15

Java - J2EE - JEE - Servlets and JSP Programming

January 27-15, September 15-15

21


Java - J2EE - JEE - Web Development with JavaServer Faces 2 in WebSphere

February - 15, June 17-15

Java - J2EE - JEE - Web Development With Spring 3

- - 14, February 24-15, May 4-15

Java - J2EE - JEE - Web Development With Spring 3 and WebLogic

September - 14, January 20-15, July 7-15

Java - J2EE - JEE - Web Development with Struts (Struts 2)

October - 14, March 23-15, November 30-15

Java - J2EE - JEE - Web Development with Struts 2 and Weblogic

November 24- 14, April 27-15

Java Programming Advanced

October - 14, - - 15

Java Web Programming

December - 14, - - 15, December 14-15

Java Web Services Using JAX-RPC

September - 14, January 12-15, April 20-15

JavaScript Programming

November 3-14, August 25-15

Linux Fundamentals

Feb 16-15, June 15-15, September 28-15

Linux Shell Scripting

nu - 15, July - 15, October 7-15

Making Google Work for You

Feb 26-15, July 30-15, November 5-15

Mastering JEE with JSF2, EJB3, Spring 3 And Hibernate

January - 15, July - 15, September 29-15

Microsoft Lync for End Users

December 9-14, March 27-15

Microsoft Office InfoPath 2007-2010 Level 1

October - 14, January 22-15, August 14-15

22


Microsoft Office InfoPath 2007-2010 Level 2

February - 15, September 18-15

Microsoft Office Visio 2010 Intermediate

January 19-15, May 12-15

Microsoft Project Server 2013 Inside Out

September - 14, March 31-15, Ocotber 30-15

Microsoft SharePoint 2010 Level 1

September - 14, nu - - 15, April 30-15, August 7-15

Microsoft® Expression® Web 2007: Level 1

October - 14, February 26-15

Microsoft® Expression® Web 2007: Level 2

February - 15, April 2-15

Microsoft® Office 2010 et Windows 7: Transition et nouveautés

November 28-15, May 15-15

Microsoft® Office 2010: Transition from Office 2003

January 9-15, July 10-15

Microsoft® Office 365: Web Apps and Collaboration for Office 2013

u - - 15 or - - 15

Microsoft® Office® 2013: Transition from Office 2007/2010

March 24-15, October 2-15

Microsoft® Windows® 8 Tablet for Business Use

December 1-14, February 27-15

Mini MBA - Managing the Modern Enterprise Certificate Program

October - 14 or u - - 15 or - - 15, September 4-15

Minute-Taker's Workshop

October 0 - 14 - - 15

MVS Skill Pack for z/OS

September - 14, April 23-15, December 11-15

NetWorker Installation, Configuration, and Administration

November - 14, May 11-15

23


Novell GroupWise Level 1

November 13-15

Novell GroupWise Level 2

January 21-15

OneNote® 2010

November - 14, ugus - - 15, May 11-15, Ocotber 19-15

OneNote® 2010 (Français)

January- - 15, August- - 15, June 9-15, October 18-15

OneNote® 2013

u - 15, August - 15, July 14-15, December 7-15

OpenOffice Getting Started

- - 14, Aprill 15-15, August 15-15

Oracle 11g Database Administration

November - 14, May 25-15, Sept 21-15

Oracle 11g New Features Workshop

November 17-14, ugus - - 15, November 25-15

OrgPlus Basics and Beyond

- 14, u - - 15, ugus - - 15, January 14-15

86 400 secondes chaque jour - maximisez votre utilisation de chaque seconde avec

Microsoft Outlook

December 12-14, March - 15, September 10-15, October 21-15

86,400 seconds in each day - Maximize your use of each second with Microsoft

Outlook

October - 14, December 12-14, March - 15 ugus - - 15, September 10-15, October 21-15

Outlook® 2007-2010: Level 1

September - 14, November - 14, - - 14, February 13-15, August 27-15

Outlook® 2007-2010: Level 2

August - 15, June 30-15, November 19-15

Outlook® 2007-2010: Niveau 1

November - 14, December - 14, ugus - - 15, June 3-15

Outlook® 2007-2010: Niveau 2

September - 15, November 27-15

24


Outlook® 2013: Part 1

December - 14, un - - 15, September 14-15, October 26-15

Outlook® 2013: Part 2

August - 14, December - 14, March 18-15, September 17-15

Performance Management - Le processus d'évaluation du rendement

September - 14, January - 15, June 25-15

Perl Introduction

February 15-15, May 4-15

Perl Advanced

December 15-14, May 4-15

PowerPoint® 2007-2010 Level 1

February - 15, July - 15, October 21-15

PowerPoint® 2007-2010: Level 2

December - 14, April 9-15, November 19-15

PowerPoint® 2007-2010: Level 3

October - 14, June 5-15, Septembe 30-15

PowerPoint® 2007-2010: Niveau 1

October - 14, December - 14, March 2-15, June 23-15

PowerPoint® 2007-2010: Niveau 2

December - 14, May 15-14, October 15-14, May 15-15, October 14-15

PowerPoint® 2007-2010: Niveau 3

November - 14, March 13-15

PowerPoint® 2013: Part 1

October - 14, December - 14, February 19-15, September 9-15, December 14-15

PowerPoint® 2013: Part 2

October - 14, January 12-15, June 14-15

PowerPoint® Beyond Bullets

September - 14, December - 14, May 4-15, June 14-15

Presentation Skills - Speaking Under Pressure

November 26-15, February 17-15, September 16-15

25


Prezi Fundamentals

October - 14, January - 15, April 28-15, ugus - - 15, November 6-15

Problem Solving and Decision Making

March 23-15, July 6-15, September 14-15

Project Management - Advanced

October - 14, January 29-15, May 21-15

Project Management - Creating a Project Management Office

October - 14, April 27-15, June 2-15, October 26-15

Project Management - Know the Basics

November - 14, December - 14, May 14-15, ugus - - 15, November 12-2015

Project Management - Risk Management

January 29-15, March 5-15

Project Management Certification Preparation – EASY PASS

September - 14, April - 15, May 26-15, September 28-15

Project Management Fundamentals

April 28-15, June 10-15, September 8-15

Project® 2007: Level 1

November - 14, April - 15, May 6-15, September 15-15, December 4-15

Project® 2007: Level 2

October - 14, January 12-15, August 27-15

Project® 2007: Niveau 1

September - 14, February 18-15

Project® 2007: Niveau 2

May - 15, September 15-15

Project® 2010: Level 1

February - 15, - - 15, - - 15, November 4-15, February 19-15

Project® 2010: Level 2

October - 14 or Ma - - 15, September 11-15, December 3-15

Project® 2010: Niveau 1

January 1 - 15, May 27-15

26


Project® 2010: Niveau 2

February - 15, September 27-15

Project® 2013: Part 1

December - 14, August - 15, May 19-15, December 14-15

Project® 2013: Part 2

December - 14, August - 15, June 16-15, December 17-15

Publisher® 2007-2010: Level 1

- - 14 or - - 15

Publisher® 2007-2010: Level 2

September - 14, December - 14, March 23-15

Publisher® 2007-2010: Niveau 1

August - 14, - 1 - 14, March 3-14

Publisher® 2007-2010: Niveau 2

February 2 - 15, September - 15, November 30-15

Publisher® 2013

September - 14, March - 15, June 24-15

QuickBooks 2010 for Windows: Introduction

October - 14, March 17-15

REXX Programming for z/OS

October - 14, February 23-15, December 7-15

Situational Leadership® II Workshop

January 2 - 15, un - - 15, August 7-15, October 5-15

SPSS for Windows - Level 1

October - 14, January 9-15

Stress Management & Strategies - Gestion du Stress et Stratégies

October - 14, January - 15, April 30-15, July 21-15

Team Foundation Server 2012 Advanced Topics

September - 14, February 5-15, March 26-15

Technical Introduction to the Internet

September - 14, March 23-15, September 28-15

27


Technical Writing Fundamentals

December - 14, April 3-15, October 23-15

Test Case Management Using Visual Studio Test Professional 2012

November - 14, January 26-15, June 22-15

Time and Priority Management - Gestion du temps et des priorités

January 15-15, July 16-15

Time Management, Organized 4 Peak Performance

September - 14, March 27-15, August 26-15

TOGAF 9.1 Certified (Level 1 and 2)

November - 14, May 29-15, December 10-15

Tomcat Administration for Windows

January 13-15, July 7-15

TRA - IT Security Harmonized Threat and Risk Assessment Workshop

January 13-15, July 7-15

Train the Trainer

December - 14, April - 15, October - 15, November 19-15

Unit Testing in Visual Studio 2012

February 2-15, August 10-15

Visio® Professional 2007: Level 1

November - 14, September - 15, December 11-15

Visio® Professional 2007: Level 2

October 16-15, June 18-15

Visio® Professional 2010: Level 1

September - 14, February 4-15, June 13-14, Febrauary 17-15, June 18-15

Visio® Professional 2010: Level 2

November - 14, ugus - - 15, September 19-15, December 3-15

Visio® Professional 2010: Niveau 1

February - 15, - - 15, December 1-15

Visio® Professional 2010: Niveau 2

November - 14, - - 15, July 17-15

28


Web Development Using WebLogic

September 25-14, January 12-15

Websphere MQ Bootcamp for Systems Administrators

September - 14, February 2-15, June 22-15

Word 2007-2010: Level 3

October 15-15, January 29-15, June 23-15

Word® 2007-2010 Producing Long Documents

November 20-14, February 23-15

Word® 2007-2010: Level 1

- - 14, December 9-15, March 31-15, June 19-15

Word® 2007-2010: Level 2

- - 14 or - - 14, Feb 17-15, June 18-15

Word® 2007-2010: Level 3

November - 14, December - 14, April 21-15

Word® 2007-2010: Niveau 1

September - 14, February 26-15

Word® 2007-2010: Niveau 2

October - 14, un - - 15, August - 15, December 17-15

Word® 2007-2010: Niveau 3

October - 14, November - 14, November - 14, August- - 15

Word® 2013: Part 1

December - 14, June 18-15

Word® 2013: Part 2

February 24-15, April 14-15

Word® 2013: Part 3

Septembe - 14, - - 14, May 16-15

Writing Briefing Notes

October - 14, October - 15, March 3-15, September 14-16

Writing Reports and Proposals

October - 15, April 28-15, August 14-15

29


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