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ukwa 2 cover - United Kingdom Warehousing Association

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20 Training<br />

Survival training<br />

Skilled staff make more profits says Dr Ross Moloney, Head of Intelligence at Skills for Logistics<br />

As the G20 commits $1trillion to<br />

boosting the economy, UK industry<br />

must do its bit to help push the economy<br />

forward through current difficulties. In<br />

order to survive UK plc needs to make the<br />

most of its greatest asset – its people. At a<br />

time where economic and business news is<br />

frequently bad, Skills for Logistics’ (SfL)<br />

research shows that skills development is<br />

vital and that companies investing in training<br />

their people are more likely to survive<br />

through the downturn and beyond.<br />

Employers agree, with 83% surveyed (in<br />

SfL’s survey of 4,500 UK logistic companies)<br />

commenting that training is important<br />

despite the economic downturn. Improving<br />

the quality of personnel is even more<br />

important in the hard times than in the<br />

good times and suspending staff training at<br />

the moment is a false economy. The better<br />

the quality of the workforce then the better<br />

are the business’ prospects to survive and<br />

thrive. Industry specific training designed to<br />

create highly skilled staff is paramount in<br />

generating profits sufficient to survive the<br />

recession.<br />

During harder times, organisations start<br />

to look at where they can cut costs and<br />

logistics employers agree with us - skills<br />

development is simply not an area where<br />

costs should be cut. Whilst it seems obvious<br />

to suspend or cut training budgets, well<br />

trained staff with recognised qualifications<br />

and skills such as fuel efficient driving or<br />

customer services can make the difference<br />

between winning and losing contracts, and<br />

can have a direct impact on a business’<br />

bottom line.<br />

As the fifth largest industry sector, worth<br />

£75 billion to the economy and underpinning<br />

all other sectors, an efficient and well<br />

skilled logistics workforce can make a difference.<br />

The results of the survey underline<br />

this with 40% of companies that had not<br />

participated in training saying that they saw<br />

a decrease in profitability, compared to<br />

28% of companies that had trained.<br />

Training staff is crucial to performance,<br />

www.<strong>ukwa</strong>.org.uk<br />

April 2009 April 2008

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