corporate responsibility report - London Stansted Airport

Managing sustainability at London Stansted Airport
How is corporate sustainability managed at STAL?
Corporate sustainability is an integral part of running our
business at Stansted. It is built into our governance and driven
by our senior leadership team, so that we have the right
systems in place and strategy to manage our business safely
and responsibly.
Figure 2: The corporate sustainability management
structure at STAL
Monthly Strategy Board
Determining & Reviewing Sustainability
strategy & targets
STAL Board of Directors
Monthly Performance Board
Risk Governance Meeting
(Operational/Tactical Sustainability
performance management)
Management systems
We operate a ‘Managing Responsibly’ system, which
encompasses health, safety, security and environment.
This framework provides us with a systematic way of
identifying and managing these issues, as well as setting
performance improvement targets. It is a comprehensive
approach to risk management,
which includes establishing
inspection audit cycles.
Stakeholder Engagement
We work hard to engage and work with as many of our
stakeholders as possible in setting and delivering against
our Sustainability commitments and targets. An overview
of our stakeholders is given below.
Internal: Airlines, NATS, Direct business partners -
retail, suppliers and tenants.
External: Stansted Airport Consultative Committee, Noise
& Track Keeping Working Group, Stansted Airport Transport
Forum, Community Trusts, Meet the Buyers, tourism authorities
& business forums.
Who does what at the Airport?
Running an airport is a complex business.
While we control some aspects directly, other aspects rely on
working closely with stakeholders.
Stansted Airport Limited (STAL) is responsible for planning
and undertaking airport developments, operating the terminal,
security, property management, retail facilities, fire services
and cargo. STAL is the ‘landlord’ of the site at London Stansted
and co-ordinates health, safety and environment work across
the airport.
The responsibilities of other organisations are explained below:
Airlines
Responsible for checking-in passengers and their luggage,
delivering hold luggage to its final destination, cargo,
providing and fuelling aircraft, boarding passengers,
passenger safety when boarding and disembarking
from aircraft, and on-board catering.
NATS
The National Air Traffic Services (NATS) looks after air traffic
control and management, ensuring that aircraft flying in UK
airspace and over the eastern part of the North Atlantic are
safely separated.
Civil Aviation Authority (CAA)
Controls all aircraft routes at UK airports, regulates airlines,
airports and NATS. The CAA also sets airport charges at the
London Stansted Airport.
The UK Border Agency
The UK Border Agency is responsible for securing the UK’s
borders and controlling migration in the UK. They manage
border control for the UK, enforcing immigration and customs
regulations.
Commercial services
Individual businesses provide catering, shopping, car hire,
car parking and banking services.
Public transport operators
Many independently run bus, coach, taxi and rail companies
provide connections to and from our airport.
Stansted Airport | Sustainability Report 2011 | August 2011 9