2011 Annual Report - oacac


2011 Annual Report - oacac

2011 Annual Report

Ozarks Area Community

Action Corporation

Family Planning

Foster Grandparents

Head Start & Early Head Start

Housing Assistance

LIHEAP- Low-Income Home Energy Assistance Program

Neighborhood Centers

Weatherization Assistance

Offering Help

Offering Help

Our Mission:

To enrich the lives of families and individuals within our communities

by providing opportunities, offering assistance and empowering

people to make positive change.

Who We Are:

In November, 1965, the Ozarks Area Community Action

Corporation (OACAC) was organized as a non-profit agency designed

to work toward alleviating the causes and conditions of poverty

in Southwest Missouri. Today, OACAC serves the low-income

population in ten counties: Barry, Christian, Dade, Dallas, Greene,

Lawrence, Polk, Stone, Taney and Webster. OACAC is funded in part

by the Community Services Block Grant (CSBG).

In 1966, OACAC began operating programs to address the causes

of poverty in Southwest Missouri. Throughout the years, programs

have been implemented to focus on new issues, modified to meet the

changing needs of the community and have been spun off to other

agencies to meet the challenges in the Ozarks area more effectively

and efficiently.

OACAC offers seven programs:

Family Planning, Foster Grandparents, Head Start & Early Head Start, Housing Assistance, Low-Income

Home Energy Assistance Program (LIHEAP), Neighborhood Centers and Weatherization Assistance.

From developing programs for families to initiating community projects, OACAC is committed to making

the Ozarks a better place to live and work for all residents.

People have low income for a variety of reasons that vary from community to community and family to family.

That is why OACAC’s core funding - the Community Services Block Grant - is designed to enable communities

to create the types of programs that work best among their neighbors. OACAC is one of 18 Community Action

Agencies in the State of Missouri governed by a local board of directors, which designs and coordinates an array

of programs tailored to the unique needs of each community. Through Neighborhood Centers in every county,

clients are linked with services that lead to self-sufficiency; employment, education, housing, nutrition, and income


OACAC provides services to low-income individuals and families in the following areas:


• Education: Early Head Start, Head Start,

Life Skills, Mentoring, School Readiness

• Employment: Job Training,

Case Management, School-to-work,

Transportation, Child Care

• Emergency Services: Utility Assistance,

Rental Assistance

• Housing: Homeless Prevention,

Rental Assistance, Housing Development,

Home Weatherization

• Health Care: Children’s Health Services,

Women’s Health Services

• Senior Services: Foster Grandparents, LIHEAP,

Weatherization, Case Management

• Income Management: Tax Assistance, Budgeting,

Asset Development

• Economic Development: Workforce Development

• Community Development: Community

Organizing, Advocacy, Leadership Training,

Neighborhood Development

From the Desk of Carl Rosenkranz

Welcome to the Ozarks Area Community Action

Corporation (OACAC) 2011 Annual Report. In

this latest Annual Report we have information on

OACAC’s programs, Board structure, volunteers,

funding sources and financial supporters.

The Mission of the Ozarks Area Community

Action Corporation (OACAC), now in its 47th year

of service to people in Southwest Missouri, is to

enrich the lives of families and individuals within our

communities by providing opportunities, offering

assistance and empowering people to make positive

change. OACAC acts as an advocate for people who

are eligible for our programs, people who mostly

through circumstances beyond their control find

themselves needing help across the spectrum of

OACAC programs.

OACAC originates and sponsors programs,

establishes and participates in community-based

partnerships and leverages local private sector

resources for the development and continuation

of basic services for people in need of assistance to

improve their quality of life. In the current political

climate, however, OACAC is finding it more and

more challenging to provide the resources to sponsor

these basic services.

Politicians, regardless of their political affiliations

or their need to be elected or reelected to political

office, need to stop playing games with peoples’

lives and get on with the business of rebuilding the

United States of America. We need to put America

first, not politicians first. What you will see in 2012

is a concerted effort by the Administration and

both political parties to cut domestic discretionary

spending in an attempt to prove they are taking

steps to cut deficit spending. The Administration

has proposed a reduction in the FFY 2013 Budget

for the Community Services Block Grant which

funds OACAC’s Neighborhood Centers Program,

the Low-Income Home Energy Assistance Program,

and has proposed a cut in funds from the 2011

Weatherization Program level for FFY 2013.

What will be the result if programs that OACAC

administers are severely reduced or even eliminated?

Does the Administration and Congress care about

what happens to people when and if social service

programs such as Neighborhood Centers, LIHEAP

and Weatherization go away? Is the mandate to

low-income people going to be to do more with less

resources, become self-sufficient overnight or suffer

the consequences of not being able to maintain a

decent quality of life? Without the support of these

programs as well as decent paying jobs, affordable

housing, or low-cost transportation, how are families

supposed to support themselves and become selfsufficient?

We continue to advocate for these families and

will rededicate ourselves to making sure that we

do everything possible to help the people eligible

for OACAC programs in our Southwest Missouri

service area to have a decent quality of life. After all,

this discussion is about how peoples’ lives should be

valued. That is our goal and in this Annual Report

you can see the framework we have built and will

continue to improve upon.


Carl Rosenkranz

Executive Director

Ozarks Area Community Action Corporation

Table of Contents

Who We Are… 2

Letter from the Executive Director 3

Milestones 4

How We Help 5

OACAC Successes 6-7

Our Board Members 6

Our Programs 8-14

Our Supporters 15-16

More OACAC Successes 17

Funding Resources 18-19

OACAC Names and Numbers Back Cover


OACAC Milestones

A sincere congratulations to Carl Rosenkranz, Executive Director, for

celebrating 40 years of service at OACAC. Carl celebrated his anniversary on

September 13, 2011 with a reception at OACAC. On September 28, 2011,

Senator Bob Dixon and his wife Amanda attended the OACAC Area Board

Meeting and presented Carl with courtesy resolutions from the Missouri Senate

and House in honor of 40 years of service to Southwest Missouri.

Thank you for your dedication, Carl!


How we help

How We Help

Here is a snapshot of some of the progress OACAC

made in 2011 by investing in families in Southwest


• OACAC operates seven major programs in

67 locations throughout Southwest Missouri.

• 45 Head Start/Early Head Start locations

served over 1,600 children ages birth to 5


• 10 Neighborhood Centers served 12,118


• 12 Family Planning Clinics served over 5,600

individuals and 555 received HIV/AIDS


• 404 households received emergency rental or

mortgage assistance to help prevent them from

becoming homeless.

• OACAC’s Foster Grandparent Program puts

78 volunteers to work each week with each

Grandparent assisting 5 children per day at 48

volunteer stations.

• The OACAC website provides a daily blog

with budget information, program and news

updates, job opportunities, applications for

LIHEAP and Weatherization Assistance, links

to Facebook, Twitter, and more.

• 1,869 infants and children obtained

appropriate immunizations, medical and

dental care through Head Start.

• 746 families obtained safe and affordable


• 34,801 families were assisted by LIHEAP

(Energy Assistance Program and Energy

Crisis Intervention Program) and other utility

payment programs.

• Neighborhood Centers Back to School

Readiness Fairs provided 1,198 children in

8 counties with grade appropriate school

supplies, hygiene items, clothing, and shoes.

• 1,306 individuals participated in Life Skills

Classes that improved knowledge of budgeting,

cooking, landlord/tenant law, health issues, and


• 1,789 homes were made more energy efficient

through OACAC’s Weatherization Program

- The average annual energy savings = $430

first year savings per household. In Fiscal Year

2011 OACAC Weatherization saved families in

Southwest Missouri a combined average first

year energy savings of $769,270! In addition, we

created 83 new jobs and contracted with several

new local contractors to serve our 10 counties.

Source: Missouri Department of Natural Resources, Energy

Center and OACAC.

• 302 community members participated in

Poverty Simulations which enabled participants

to experience what it might be like to live on a

limited income.

• OACAC partnered with 328 organizations to

provide expanded resource opportunities for lowincome



Volunteers fill critical roles in delivering services

to families. In 2011, a total of 382,613 volunteer

hours were contributed by the community to


At minimum wage, that is a value of over 2.7

million dollars in human resources.


Success of OACAC Efforts


OACAC works to reduce poverty, revitalize communities and

empower low-income families and individuals in Southwest

Missouri to become self-sufficient. Here are some of the success

stories from the past year:

Greene County Hosted First Annual Scavenger Hunt

The first annual OACAC Scavenger Hunt was loads of fun and

raised much needed money for families in crisis. Thanks to the

Greene County Board of Directors and Peck Financial Services for

sponsoring this great event!

The Second Annual OACAC Scavenger Hunt is scheduled for

Saturday, September 22, from 10 a.m. to 2 p.m. at the University

Plaza Hotel Parking Lot. The advance cost is $30 per 4-person



Nora Young

Allene Patterson

Alice Outhouse

Paul Strahl

Donna Youngblood


Ken Davis

Shelly Treece

Misty Humphries

Charles Iglio


David Rusch

Sally Wooldridge

Connie Hensley

Randall Daniel

Carol Wise

Homer Ellis


Julie Rice

OACAC Programs

Lesa Madden

Ryan Ricketts

Rhonda Bowers-Ridge

Lana Gilbert


Billy Dryer

Ronda Levy

Ted Zeugin

Gray Nordan

Larissa Warren


Cy Bortner

Tony DeLong

Barbara Booth

Bonny Southwick

Mike Shanta


Kevin Sharpe

Kathy Kesler

Vicki Stafford

Rex Barclay

Barbara Pinkley

Cookie Hawkins


Dave O’Dell

Matt Metzger

Paula McCurdy

Timothy Prater

Debra March


Ron Houseman

Max Lytle

Dixie Wagoner

Meghan Connell

Cindy Rains


Jeannie Moreno

Jane Hamilton-Smith

Jean Young

Doris Nimmo


team or $10 per person, with prizes

for the top teams. Proceeds will help

families with emergency needs.

Those taking part in the scavenger

hunt will go around to local

businesses and historical locations

looking for clues to a list of riddles.

When you find the answer, just take

a photo!

If you would like to participate

or would like your business to be

included in the clues, e-mail awingo@

oacac-caa.org. For more information

call 417-864-3448 or visit www.oacaccaa.org.

3rd Annual Ozark Mountain Monopoly Raised

Money for Emergency Needs

The Stone County Neighborhood Center sponsored

the 3rd annual Ozark Mountain Monopoly

Tournament on October 8, 2011. The Best Western

Branson Inn and Conference Center next to Silver

Dollar City was the host, and committed to hosting

the event in the future. The next tournament and

silent auction will be held on October 13, 2012.

Money raised by the

tournament benefits the

Stone County Neighborhood

Center’s emergency

fund. It helps Stone

County residents who

fall through the cracks.

In 2011, 125 applicants

and their families (300+)

received assistance from

this fund.

Anyone age 14 and

older is welcome to join

this Hasbro-sanctioned tournament. Pre-registration

is $25 for each person for two 90 minute rounds. The

registration fee includes a player position at the tables,

food and beverages, as well as a tournament t-shirt.

Corporate sponsorships are available. Information

and registration forms can be accessed online at www.

ozarkmountainmonoply.com or call Zana Schafer at


REALL Project Teaches Youth Life Lessons

The Reality Enrichment and Life Lessons

(REALL) project is a simulation designed to

challenge youth to think critically about how choices

and decisions made in adolescence may have

consequences in adulthood. Participating youth are

given the life of someone who has made negative

choices (all have dropped out of high school, some

have past legal histories, some have low paying

jobs, etc). Following this, they are given the life of

someone who has made positive choices (all have

graduated from high school and obtained some type

of higher education, all are employed at a living

wage, all have affordable child care, etc.). Youth are

challenged to live those two lives and compare and

contrast the experiences to draw conclusions in their

own lives.

Staff in Dade, Christian, Greene, Polk and

Webster counties developed a Network that helped

guide this project. Local partners include Springfield

Public Schools, Greenfield Public Schools, Lockwood

Public Schools, Southwest Center for Independent

Living, University of Missouri Extension, Nixa

Public Schools, Least of These Food Pantry, OACAC

Head Start, Springfield Regional Center, Webster

County Health Unit, Jordan Valley Health Center,

and 4-H. Through a series of meetings and work

days throughout the project year, materials were

created detailing 60 participant scenarios or “lives”

for both the reactive and proactive sessions of

the simulation. The Springfield Public Schools

facility (Bailey Alternative High School) served

as the mock simulation site to test the materials.

Following the mock simulation these assessments

were reviewed. After the simulation, participants

were more likely to say they were going to college

or another type of training after high school and

more likely to say they have to finish school to be

successful. For more information, or to schedule

a simulation in your area, call your local OACAC

Neighborhood Center office.

Other OACAC Staff and Client Successes:

• Dade County received the Ozarks Million Dollar

Hunger Challenge Grant of $12,027. The grant will

leverage about $120,000 worth of food for chronically

hungry residents in Dade County. Dade County also

became an official partner with CLAIM (Community

Leaders Assisting the Insured of Missouri) to help

provide services for Medicare and Medicaid clients.

• Taney County received $20,000 in FEMA funds to

help families with rental assistance.

• 14 Step Up to Leadership Graduates in Stone

County celebrated completion of leadership training.

• Congratulations

to Nancy Masner

and the Housing

Assistance Staff

for being selected

as the outstanding

performer for the

Balance of State

Shelter Plus Care

Grant for Taney and Stone Counties. Liz Hagar-Mace

from the Missouri Department of Mental Health

presented the award to Nancy Masner and Carl

Rosenkranz in Springfield.


OACAC Programs



OACAC Family Planning, a not-for-profit clinic, has

provided the Ozarks with comprehensive family

planning services since 1979. The primary funding

source for the Family Planning program is a Federal

Title X Department of Health and Human Services

grant administered by the Missouri Family Health

Council (MFHC) in Jefferson City, MO.

Family planning is basic preventive health care for

women of child-bearing age. The primary goal of the

Title X program is ensuring access to confidential

family planning services, including birth control,

for millions of uninsured, underinsured and lowincome

women at no cost or at a reduced cost. For

many women, Title X serves as an entry point into

the health care system, as well as a source of primary

health care services. The high-quality reproductive

health services provided by Title X have significantly

reduced the rate of unintended pregnancy and lowered

the rates of sexually transmitted diseases. Basic

Family Planning services consist of the following:

• Gynecological examinations and basic lab tests.

• Breast and cervical cancer screenings.

• Contraceptive counseling and supplies.

• Testing and treatment for sexually transmitted


• HIV testing and risk reduction counseling

(at select locations).

• Pregnancy testing.

• General health screenings for high blood

pressure, diabetes and anemia.

• Community education and outreach.

In order to provide quality services that are accessible

and affordable to the over 5,600 patients seen

each year at the OACAC Family Planning clinics, the

Springfield office has sub-contractual agreements

with Health Departments throughout the OACAC

ten county service area and two clinics in adjoining

counties. These agreements are vital to the viability

of the program. Through the joint efforts of our

program and theirs, we are able to serve a large area

of Southwest Missouri and help a lot of families with

this important service. We believe this is the best way

to utilize our Title X funding to the greatest capacity.

Testing Services Expanded

In early Fall 2011, our primary clinic location in

Springfield began offering “opt-out” HIV testing for

all clinic patients. HIV oral swab testing is performed

on all patients, with results provided before the patient

leaves the clinic, unless they specifically request

not to be tested (or “opt-out”). This is a new grant

based program made possible through an agreement

with the Missouri Department of Health and Senior

Services and the OACAC clinic is the only one in

Southwest Missouri currently offering this service.

Testing for HIV is offered at other clinics and physicians

offices, but it must be requested specifically.

Our patients seem to appreciate this expansion of

the testing services we offer. We perform an average

of 125-130 tests each month. We have an arrangement

with the AIDS Project of the Ozarks to provide

counseling and follow up services should we obtain a

positive HIV test result.

Program Year: March 31 - March 30

Funding Sources: U.S. Department of Health

and Human Services, Missouri Health Net,

Patient Fees

Guidelines: Fees are based on annual poverty

guidelines for low levels and local circumstances for

professional services

Number of People Served in 2011: 5,600

Total visits: 8,400

Phone: 417-864-3410

Fax: 417-864-3416

“Like” OACAC Family Planning on Facebook

OACAC Programs


The Foster Grandparent Program began at OACAC

in 1972 and is a nationwide volunteer program for

seniors. Seniors age 55 + offer oneon-one

support to at-risk children

and youth.

A volunteer in the program does

many of the things a grandparent

would do with their own grandchildren.

Playing, loving, laughing,

and listening are experiences

shared between Foster Grandparents

and children.

Foster Grandparents serve at

volunteer stations in a 14-county

area of Southwest Missouri. They

can work a minimum of 15 to a

maximum of 40 hours per week at

volunteer centers and receive a nontaxable

hourly stipend plus other benefits. Most foster

grandparents agree they receive more than they give.

Many Foster Grandparents serve at Head Start

centers, but they also volunteer at public schools and

private facilities. Some grandparents volunteer to

mentor children with mental retardation, physical

disabilities, and those who have been subjected to

substance abuse. For facilities that are short-staffed,

Foster Grandparents assist them by providing much

needed one-on-one attention to the children.

A number of children are victims of child abuse

and neglect and are often wards of the court. Partnering

with The Good Samaritan Boys Ranch along with

the Boys and Girls Clubs in the area, volunteers make

a positive difference in the lives of these children.

Wilma Jackson, a 74 year old grandmother, is a

foster grandparent at the Good Samaritan Boys Ranch

where she fills a void in the students lives by becoming

their grandma, friend, confidant, emphathizer,

sympathizer, and teacher about life.

“They can tell me anything and it remains confidential

because I do not work for the Ranch,” says

Jackson. “I can talk to them about personal issues that

teachers cannot.”

Jackson has been a grandma with foster grandparents

for 8 years. She joined the program shortly after

her husband of 49 years passed away from a chronic

Wilma Jackson cannot imagine a life without the

boys at the Ranch.

illness. Jackson has outlived two of her three children,

giving her a unique life-history that she can share with

the students.

“I enjoy talking to the boys and

getting to know their different

backgrounds,” said Jackson. “Many

of these boys have no family to

confide in,” she added.

Jackson makes a point to spend

time with each of the 73 boys at

the Ranch every week. The goal for

Jackson is to make sure each student

understands she cares for him

and she loves him unconditionally.

Word of Thanks... “Grandma is in a unique position where she

is able to talk about personal issues and feelings that teachers

cannot, whether due to time, boundary, or legal constraints. She

is able to give hugs and impart a lifetime of wisdom to hurting

and confused young men. In this society, time seems to be a much

more difficult gift to give than money or goods. My observations

show that the boys value this as a genuine gift of love and caring;

it is making a lasting impression on those receiving it.”

Dedra Smith - Title I Reading Teacher

Pleasant Hope Ranch School

Benefits for Grandparents

• A nutritious meal each day

Annual physical exam

• Accident/liability insurance

• Orientation prior to volunteering, monthly

in-service training and conferences

• Fellowship through various activities

including recognition trips and holiday parties

Program Year: April 1 - March 31

Funding Sources: Corporation for National &

Community Service

Guidelines: Low-income seniors age 55+,

200% of the poverty guideline

Phone: 417-864-3420

Fax: 417-864-3499


OACAC Programs


Head Start and Early Head Start programs provide

comprehensive early childhood and family development

services to children from birth to five-years-old,

pregnant women and families. Head Start provides

services in the areas of education and early childhood

development; medical, dental and mental health; nutrition;

parental involvement and

family support. Our program

has a long tradition of delivering

comprehensive and high quality

services designed to foster healthy

development for income eligible

children and their families.

The goal of OACAC Head

Start is school readiness. School

readiness for the child includes

the development domains of

approaches to learning, socialemotional

development, language,

literacy, math, science, creative

arts, physical development, and

health. School readiness for the

family includes becoming engaged

in the child’s education, setting personal and family

goals, and demonstrating for the child that learning is a

lifelong process.

Throughout the year OACAC Head Start teachers

gather data, and then report child assessment information

3 times per year. The Head Start assessment

covers all areas of development in accordance with The

3% 1%

1.5% 2.5% 4.5%





54.5% Salaries

17% Fringe Benefits

10% Rent, Maintenance & Utilities

6% Indirect

4.5% Other

1.5% Supplies

2.5% Travel

3% Contractual

1% Construction/Renovation

Head Start Outcomes Framework. In compliance with

legislative mandates, the program specifically tracks

the progress of children in three areas of development

(Language, Literacy and Mathematics) looking specifically

at 11 indicators. From the initial assessment in

October 2010 to the final assessment in April 2011,

children showed gains in the areas of language development,

literacy, and mathematics.

Improving children’s health status is an important

part of preparing children

for success in school and later

life. 98% of Head Start and

Early Head Start children were

up-to-date on the State’s EPSDT

schedule of preventative and

primary health care. 97% of

Head Start children and 95% of

Early Head Start children had

up-to-date or all possible immunizations

to date.

OACAC Early Head Start

provided a second year of

services to 64 children from

Working together to build a “road”. The work was birth to age 3 through the

completed after lots of discussion among the builders!

American Recovery & Reinvestment

Act (ARRA). One of

the target populations for these funds was children of

teen parents. The program’s goal was to provide child

development services, including child care, parenting

education, and supportive services with the goal that

the children’s teenage parents can finish high school.

The child development services are provided to children

and families through child care partnerships with

centers and family child care homes. The locations of

the ARRA Early Head Start Expansion services include

Buffalo, Bolivar, Marshfield, and Springfield.

2010-2011 Head Start Budget

Program Year: September 1 - August 31

Funding Sources: Department of Health and

Human Services; Office of Human Development;

Administration for Children and Families





Total #



% Eligible

by Income

% Enrolled

as Over-






Head Start 1414 1414 1693 99% 1% 100% 100%

Early Head



188 188 276 99% 1% 100% 100%

Policy Council: Policy-making board composed of

20 members: eleven parents, eight community

representatives and one Area Board of Directors’


Phone: 417-864-3430 Fax: 417-864-3449



The OACAC Housing Assistance Program has

administered the HUD Section 8 Housing Choice

Voucher Program in the ten-county OACAC

service area, outside the city limits of Springfield,

for 33 years. Since 1978, OACAC has served as

program administrator on behalf of the

Dallas County Public Housing Agency (PHA), a

regional housing agency, to address the housing

needs of low-income citizens. The HUD Section

8 Housing Choice Voucher Program helps eligible

households pay part of their rent on an ongoing

basis in a privately-owned house, apartment, or

mobile home which is safe, decent, sanitary and

rent reasonable. Each participating household

pays approximately 30% of their adjusted monthly

income as their contribution toward the total

monthly rent. The program pays a rent subsidy

directly to the property owner each month on

behalf of the eligible household.

Section 8 Housing Choice Voucher Program Facts

• 86% Female Head of Household

• 59% Elderly and/or Disabled

• 5% Minorities

• 2.24 Average Household Size

• 2,119 Households on Waiting List as of

December 2011

• 75% of New Admissions must have income

less than 30% Median Family Income (MFI)

(Example: 30% 2011 MFI for Family of 4 in

Greene County = $16,400)

• All Applicants must be income eligible for

placement on the Waiting List for assistance.

Qualifying maximum gross income is 50%.

Median Family Income based on family size.

For example: 50% MFI family of 4 in Greene

County = $27,350

The OACAC Housing Assistance Program also

operates other rental subsidy programs, similar

to Section 8, to assist households with special

needs who are homeless and/or disabled. These

two programs have limited availability in the ten

county OACAC region.

OACAC Programs

HUD Shelter Plus Care - Homeless and Disabled

• Branson area, Springfield/Greene, Christian,

Webster Counties.

• Funds provided by Missouri Department of Mental

Health (DMH).

DMH Rental Assistance Program - Disabled

• Available in ten counties, including Springfield.

Doug Cotter is a HUD Section 8 Housing Choice Voucher

Program Resident Advisory Board Member. The role of the

board is to review the Public Housing Agency Annual Plan.

Go to page 17 to read Doug’s story.

Number of Households Served 2011:

Section 8 Housing Choice Voucher...........677

Shelter Plus Care.....................................50

DMH Rental Assistance............................19

Total 746

Funding Sources: U.S. Department of Housing and Urban

Development, Missouri Department of Mental Health

Program Year: July 1 - June 30

Guidelines: All Applicants must be income eligible .

Maximum gross income is 50% MFI.

Phone: 417-864-3444 Fax: 417-873-3360

The Dallas County PHA/OACAC received a “high” performance rating from the

U.S. Department of Housing and Urban Development for the PHA fiscal year ending June 30, 2011.


OACAC Programs


(Low Income Home Energy Assistance Program)

The mission of the Low Income Home Energy Assistance

Program (LIHEAP) is to assist low income

households who have an energy related crisis.

Energy Assistance (EA)

The Winter Heating Energy Assistance Program (EA)

provides a one-time payment for assistance with winter

heating costs for low-income households (based

on household size and income). The program runs

from October through March. Applicants must first

apply for EA before being considered for the Energy

Crisis Intervention Program (ECIP).

The Energy Crisis Intervention Program (ECIP)

The Energy Crisis Intervention Program

provides utility assistance and relief for eligible households

to alleviate energy related crises. The Winter

Program runs from October through May while the

Summer Cooling Program is from June through

September. Applicants must have received a notice

of termination, had services terminated or be a COD

propane customer to be eligible for the Energy Crisis

Intervention Program (ECIP).

“I don’t know where to begin, so I will start with a

BIG THANK YOU! You will never know how humble

and very thankful I am for your organization and how

much I appreciate all that you have done for me.

I have been blessed with your Weatherization

Program, including a new furnace and with help

from your Energy Assistance Program.

I want you to know that every office I have been in

and every worker that has been in my home has been

very kind, helpful and nice. It makes having to ask

for help easier when the people you deal with are so

compassionate and understanding of your situation. I

never thought I would have to ask for help, but here I

am and have been blessed in the process.

Thank you again from the bottom of my heart.”

Pam, Springfield, MO


Project SHARE - A City Utilities Program in

Partnership with OACAC

Project SHARE primarily helps seniors and families

to keep their utilities from being terminated. The program

runs January through May and is administered

through OACAC. Contributions for Project SHARE

comes from City Utilities (CU) customers. They can

add a little extra to their monthly utility bill or send

direct donations to the program. Last year, Project

SHARE donations totaled over $100,000.

Words of Thanks...

“Thank you so much for all your help this last winter.

We COULD NOT have made it through without your

help! We are excited to be paying our own electric

bill ourselves now too...it decreased over $100 this

month!! Again, thank you for your hard work to keep

the rest of us safe and warm.”

Misty, Taney County

Cathy explains that she was ok until she was faced with

unexpected expenses and medical bills. “It is comforting to

know you can turn to LIHEAP for help,” said Cathy.

Program Year: October 1 - September 30

Funding Sources for LIHEAP:

U.S. Department of Health and Human Services

Department of Social Services, Family Support Division


10% Administration

90% Direct Services

Phone: 417-864-3460

Fax: 417-864-3472

Neighborhood Centers

OACAC Neighborhood Centers are “the point of

entry” for those in need of services. After making an

appointment at one of our Centers, a Family Resource

Specialist will meet with you and discuss your situation

and refer you to the OACAC community

programs that can help. Assistance

is available for emergency and nonemergency

needs. Income-eligibility and

conditions apply.

James Dever, age 22, looks like any

other college student at first glance. But

when you get to know his story, you

realize how unlikely it is that he is now attending

Ozarks Technical College (OTC)

and working toward an Associate Degree

in Automotive Technology.

Seven years ago, James dropped out of

high school in Blue Eye, Missouri at the

age of 15. He was unmotivated and did

not believe he could ever make anything

of himself. James worked at a string of

minimum wage jobs, but never found a

place to fit in. “I think I was tired of being stuck,” said

James. “I knew I needed education to go on, but I did not

care back then.”

In the spring of 2010, James attended a Job Club

sponsored by the OACAC Stone County Neighborhood

Center. Misti Clark, OACAC Family Resource Specialist,

helped James learn how to prepare for a job interview,

how to create a resume, how to fill out an application,

and more. “This class gave me a lot of encouragement,”

said James. In addition to encouragement, James was

given a laptop by OACAC for participating in the classes.

Another milestone James completed was earning

his General Education Degree (GED). OACAC assisted

James with gas money so he could attend Ozarks

Technical Community College at Branson Meadows

where he earned his degree in just three months.

James also enrolled in a Step Up to Leadership Class

offered by OACAC where he learned how to be a leader,

how to speak in public, the responsibilities of serving on

a board, and grant writing. James said, “the class really

opened my eyes and encouraged me even more to continue

educating myself.”

In the Spring of 2011 James enrolled in classes at

OTC in Branson where he focused on general education

classes as well as automotive labs. OACAC continued to

support James by providing gas money so he could attend

his classes. The laptop computer he earned during

A Job Club offered by Stone County

Neighborhood Centers inspired James

to work toward a degree at OTC.

OACAC Programs

Job Club was also indispensable in keeping up with

his course work.

One challenge for James during this time was the

lack of a quiet atmosphere to study. He lived with

his mother and siblings in a very small home with no

privacy and no good place to study. So in the fall of

2011, James transferred to Springfield

OTC where he lives in an apartment

provided by the Springfield

Housing Authority. James attends

classes and labs full time (50 hours

per week). Ideally, James would like

to continue his education and transfer

to a university like University of

Missouri or Southern Illinois to get a

full engineering degree.

James wrote the following posts

on his Facebook page to share his enthusiasm

for his new outlook on life:

Jan. 7, 2012- “It’s still hard for me to

believe that I’ve been in college for a

year now. It just goes to show that life

is very fickle when a hillbilly like me goes to college

and really enjoys it.”

Jan. 21, 2012 - “I must have found the right

place for me to be. I’ve had to turn down two good

paying jobs, and not even earned my degree yet. I

only wonder where I’m going to land once I do

graduate. Got to love higher education.”

OACAC Stone County Neighborhood Center

helped James find a new purpose in life through

encouragement, accountability, and a variety of financial

resources. “James responded because OACAC

held him accountable. He showed up because he

would have to answer to somebody,” explained Misti


Now James has learned to be accountable for his

own decisions. “Thanks to OACAC and OTC I am

well on my way to a new life,” James said.

Neighborhood Centers Services:

Family Support , Emergency Assistance, Targeted Coaching,

School Readiness Fairs, Workshops, Community Projects

Program Year: October 1 -September 30

Funding Sources: Community Services Block Grant

Phone: 417-873-3370

Fax: 417-873-3379


OACAC Programs


Started in 1974, Weatherization is a free service

for homeowners or renters who are incomeeligible

in the ten counties served by OACAC.

Our mission is to reduce the energy burden on

low-income residents by installing cost-effective

energy efficiency measures, while ensuring their

health and safety.

For every $1 invested, weatherization returns

$2.72 in benefits (national average). These include

$1.65 in energy-related benefits and $1.07

in other benefits such as reducing pollution,

unemployment, and adverse health concerns.

OACAC’s Weatherization benefits to our clients

• Reducing energy usage

• Increasing the energy efficiency of current


• Alleviating substandard living conditions

and reducing homelessness

Funding Resources

and number of homes

weatherized by month

American Recovery

& Reinvestment Act


Funding from the

Department of

Natural Resources

October 2010 82 3 20

November 2010 50 5 37

December 2010 52 1 27

January 2011 97 4 59

February 2011 62 0 54

March 2011 83 0 49

April 2011 63 1 41

May 2011 118 1 100

June 2011 92 0 102

July 2011 121 0 91

August 2011 114 0 95

September 2011 106 0 59

Total Homes


1040 15 734

Energize Missouri

Housing Initiative


Words of Thanks...

“I want to thank you for the wonderful work done at my home. I

had no idea the scope of projects that would be done, and I would

not have had the resources to accomplish so much. In addition

to enjoying the needed improvements I look forward to more

manageable utility bills and will appreciate being a better steward

of utility services. I was thankful to have a small gas leak in my

furnace repaired - I was not even aware of the problem. I especially

want to commend the crews who worked on my house. It

was my pleasure to meet them.”

Hildred, Springfield, MO

Program Year: July 1 - June 30

• Helping to provide a safer, healthier living


• Extending the lifetime of affordable housing

• Weatherization continues to save energy

every year

• Providing permanent weatherization

energy solutions for low-income families

• Average annual energy savings = $430

first-year savings per household

Funding Sources: Department of Energy

Missouri Department of Natural Resources , Division of Energy

Guidelines: All applicants must meet

income guidelines (200% of poverty)

Workers caulk: windows, sills and casings; Workers seal cracks in:

windows, walls and foundations; Workers weatherstrip: windows

and doors; Workers repair: windows and doors; Workers insulate:

hot water heaters, attics, floors, and sidewalls; Workers test and

repair: gas heating systems and gas water heaters


Funds are made possible through the American

Recovery and Reinvestment Act (ARRA) and the

Transform Missouri Initiative which are administered

by the Missouri Department of Natural Resources,

Division of Energy (MDNR/DE).

Families or individuals may apply for

Weatherization at their county Neighborhood Center.

Phone: 417-865-7797

Fax: 417-865-7542

How to support OACAC

Please join in the effort to

provide resources to hard-working,

low-income families who strive to make

a better life in Southwest Missouri.

Your tax-deductible donation stays in

the Ozarks and directly benefits those

in need.

• Monthly or annual gifts of cash

• Stock

• Honorary or memorial


• Bequests and planned gifts

• Workplace giving

• On-line donations at


OACAC Endowment Fund

The OACAC Endowment Fund

offers you another way to make a

difference in the lives of low-income

individuals and families. Contributions

to the Endowment Fund help to ensure

that the agency can continue exploring

innovative solutions to ending poverty.

For more information on making a gift

to OACAC, please contact the Resource

Development Office at 417-864-3448.

Gifts given January-December 2011

Activist ($5000+)

• David O’Reilly

• Price Cutter Charity Championship

Golf Tournament

Advocate ($2,500 - $4,999)

• Cato

• First Baptist Church - Ozark

• First Christian Church - Bolivar

• Webster Electric Cooperative

• White River Valley Electric

Campaigner ($1,000 - $2,499)

• Greg & Tammy Battaglia

• Calvary Missionary Baptist Church

• Community Foundation of the Ozarks

• Greenfield Elementary School

• Heaven Bound First Baptist Church

• James River Assembly of God

• Jasper Popcorn Factory

• Kimberling City United

Methodist Women

• Peck’s Insurance & Financial Services

• Carl & Barbara Rosenkranz

• Sara Smith

Crusader ($500-$999)

• Kristina Atkinson

• Barry-Lawrence Area United Fund

• Best Western Branson Inn &

Conference Center

• Branson Community Grant Foundation

• Branson Tri-Lakes Kiwanis

• Dadeville Baptist Church

• First Baptist Church - Lockwood

• First Baptist Church - Dadeville

• First Christian Church - Greenfield

• Forsyth Lion’s Club

• Emmett & Mary Irene Gaw

• Grand Plaza Hotel

• Brian Hackleman

• Thomas Hill

• Heather McCann

• McKesson Foundation

• McKesson Information Solutions

• Shade & Sally O’Quinn

• Ozark Mountain Bank

• Ed Rowe

• Shepherd of the Hills

Lutheran Church- Kimberling City

• Shepherd of the Hills

Lutheran Church- Branson

• Southside Missionary Baptist Church

• Springfield Grocer Company, Inc.

• Steve’s Treehouse

• Stone County Circuit Court

• Walmart Foundation

Believer ($250 - $499)

• Christina Atkinson

• Ronald Bottorf

• Crystal Wolfe

• Cassidy United Methodist Women

• Citizens Memorial Hospital

• Crane Chronicle/

Stone County Republican

• Dade County Men’s Civic Club

• First Independent Bank - Aurora

• Bernie Ghys

• Greenfield High School FBLA Club

• Hulston New Hope

• Claude Kinser

• Randy & Karen Meents

• Tim Prater

• Ramey’s Price Cutter

• Loraine Robinson

• Bill & Zana Schafer

• Silver Dollar City

• Simply Delicious, LLC

• Bonnie Southwick

• Springfield Remanufacturing Co.

• The Ozarks Sentinel

• Tomasita Trammell & Allen May

• Kerri White

• Alice & Ron Wingo

• Fred & Sharene Woehr

• Gail Rusch

Ally ($100-$249)

• Norman Abrams

• Glenna Adams

• Stephanie Drumm

• Steve Babcock

• Patricia Beauchamp

• Carolyn Beck

• Behavioral Healthcare of R.M. Inc.

• Cy Bortner

• Pamela Anderson

• Coca Cola

• Commerce Bank

• Mary Courtney

• Crane Residential Care

• Dade County Library

• Neal & Laura Deshazo

• Designer Overstock

• Dixie Stampede

• Everton Baptist Church

• Family Pharmacy

• Carl & Sally Fellers

• Fran Filip

• First Assembly of God

• John & Carol Flanders

• Jenny Frieze

• James & Lisa Garrett

• Gobbler’s Mountain Resort

• Greenfield Medical Center

• Greenfield Methodist Church

• Greenfield Ministerial Alliance

• Carl & Darlene Grider

• Harry & Susan Hom

• Jasmine Chinese Restaurant

• John Pierpont Coca Cola

• Sue Keaton

• Maggie Kerns

• Kerr Millworks

• L & J Plumbing

• Mark Burchfield

• Vicki May

• Terry McCall

• Mary McConnell, Trustee

• Lola McCormack

• L.J. & P.C. Meece

• Brent & Wendy Metcalf

• Mt. Edna Baptist Church

• Mt. Gilead Methodist Church

• Mt. Nebo Baptist Church

• OMS Surgery Group

• Ozark Electric Cooperative

• Patten Chapel

• Georgia Payne

• Pines Community

Christian Church

• Tyler Pipe

• Steve & Raeanne Presley

• Salon Service Group

• Peter & Kristine Sedat

• Southern Missouri Bank

of Marshfield

• State Beauty Supply

• Stephanie’s Salon & Spa

• Stone County Housing

Development Co.

• T Mary Lovena for Trust DTD

• The Titanic

• Mark Thompson

• Troy’s Custom Framing

• Ervin Uhrig

• Janet Urbon

• Washington Lodge #87

• Webster County Farm Bureau

• Mary Whitchurch

• Willow Creek Jewelry

• Diane Anthony

• Diane Bauer

• Terry Evans

• Kimberly King

• Caryn Mackie

• Patty VanWeelden

• Judith Williams

• Kimberly Zilligen

Friend ($1 - $99)

• 4-H Club-Marshfield

• Robert Amundrwd

• Askinosie Chocolates

OACAC Supporters

• Elizabeth Banister

• Martha Bartlett

• Pat Beard

• Jessica Barton

• Bed, Bath & Beyond

• Belles of OACAC

• Billy Gail’s Cafe

• Jerry Bishop

• Bolivar Lions Club

• Bolivar Tax & Financial Services

• Bowen Happy Hour

• Dawn Brabo

• Branson Ace Hardware

• Bryan & Gayle Brooker

• Brooks Gas Company

• Gereon Brownsberger

• Leon Bryant

• Bryant-Marshall Agency

• Tonya & Kimberly Busby

• Ann Busch

• Kim Hooper

• Mark Capella

• Kassandra Thomas

• Linda Caudle

• Doyle & Sue Childers

• Christenberry’s Gifts & Tea Room

• Clary’s Gifts

• Classic Creations by Nan

• Classy Corner

• Clifts Auto Barn

• Gary Collison

• Gail Compton

• Linda Crane

• Dade County Retired Teachers

• Diane Dettmer

• Dickerson Park Zoo

• Dinky’s Diner

• Don Tripp Agency

• Emmanuel Baptist Church

• Empire Bank

• Enterprise Park Lanes

• Family Video

• Fantastic Sams

• Flat Creek Resort

• FOE 4278 Aeries

• Linda Furse

• Gentle Dental Center of the Ozarks

• John Gillespie

• John & Joetta Gleason

• Good Shepherd Nursing Home

• Greenfield Auto Supply

• Greenfield Garden Club

• Greenfield License Office

• Betty Greenlee

• Donald Haberman

• Nicole Hanna

• Diane Hasler

• Sandra Henson

• Richard Hill

• Hillyard Floor Care Supply

• Konni Hall

• Miles Hopper

• Ginger Harrison

• Hot Dog Station & More

• Brad & Carissa Hudson

• J & J Soaps & More

• Frank & Peggy Jarecke

• Jim Allen Investments

• Nicki Jones

• K & P Flea Market


OACAC Supporters

Friend ($1 - $99) Continued

• KC Bakery & Bistro

• Angela Stull

• Deedra Kelley

• Kemp Family Eye Care

• Koppie’s on the Lake

• Cindy Kramer

• Michele Lansdown

• Amy Larson

• Thomas & Rilla Leeper

• Deborah Wallen

• Brent Jackson

• Sheila Lindsay

• Lockwood Enterprises

• Lockwood Farmer’s Exchange

• Lockwood Packing Company

• Rodney & Nancy Lowe

• Main Street Baptist Church

- Greenfield

• Marshfield Chevrolet

• John & Lavonne Moore

• Gary Mortensen

• Mutual of Omaha Insurance -

Marc Golden

• Noah’s Ark Playhouse Two, Inc.

• Glynda & Jim Nobles

• Linda Noell

• O’Reilly Auto Parts

• OACAC Non-federal Head Start

• Jennifer & Robert Olson

• Ott’s Pasta

• Outdoor Rooms By Design

• Panera Bread

• Phillips & Sons Excavating

• Arvel & Eunice Piepenbrink

• Pizza by the Chef

• Pizza Hut

• Pizza Hut No. 2 - Branson West

• Plaza View Restaurant

• Carol & Greg Poindexter

• Polk County Electric, Inc.

• Polk County Title Company

• Precision Small Engines

• Price Cutter - Marshfield

• John Pugh

• Quilted Cow

• Jennifer Ramsey

• Roger’s Corner Drive In

• Sam’s Club

• S & H Farm Supply

• SE-MA-No Electric

• Singer Auto Parts

• Leonard & Linda Slaughter

• David Smith

• Sons of Malarkey, MC

• James Spizowski

• Michael & Helen Stanek

• Staples

• Roy & Margie Steinestel

• Shannon & Kristi Stephens

• Stone County Drug

Court Alumni

• Stone County National Bank

• Rick Stumpff

• Table Rock Community Bank

• Fred & Ruby Taylor

• Tequila’s Mexican Restaurant


• The Cup

• The Farmer’s Daughter

• The Fillin Station

• The Herb Shop

• The Home Gardners

• The Marketing Bunch

• Treehouse Condo Rentals

• Walmart

• Joe Wantland

• Webster County FCE

• Natalie Wehrman

• Julina West

• What’s Up Dock

• Wild Birds Unlimited

• Wilkinson’s Auto Service

• Wilson Heating & Air

• Pamela Zelmir

• Laura Andrews

• Julie Boles

• Kristie Bowling

• Patricia Ann Boyce

• Janita Breedlove

• Kathy Jo Brown

• Penni Cole

• Chelsea Dean

• Janice Mary Ecklund

• Vonna Farris

• Lisa Fielder

• Renea Franklin

• Joann Gray

• Cynthia Hicks

• Alicia Kelley

• Nancy Masner

• Barbara Mullen

• Wanda Napier

• Lynn Rathmann

• Debra Roach-Doherty

• Joy Rothdiener

• Tammy Sandifer

• Priscilla Scott

• Helen Swadley

• Teri Turner


• Matthew Abbott

• Sarah Abbott

• Jimmy & Brenda Adams

• Pam Allen

• Alpha House

• Anonymous Donor

• Shelly Asher

• Eva Babcock

• Barceda Families

• Chris Barnes

• Masi Barnes

• Jessica Barry

• Rebecca Bartlett

• Ethan Baxter

• Kathy Baxter

• Charity Bayless

• Shawnee Bench

• Sierra Bench

• Morgan Bennett

• Brendon Black

• Cheyenne Blanchard

• John Boertje

• Barbara Booth

• Cy Bortner

• Cassidy Brown

• Mike Brown

• Michael Buneta

• Gary Joe Burdett

• Jillian Burton

• Jolene Burton

• Gordon Campbell

• Hope Campbell

• Floyd Carr

• Paula Casper

• Brad Clark

• Carol Clark

• Community Partnership

• Consumer Credit Counseling

• Robert Cooper

• Carlene Correira

• Constance Cote

• Doug Cotter

• Connie Cox

• Andrea Cross

• Leta Crouch

• Lata Croud

• Bill Crozier

• Mary Cruise

• Randy Daniels

• June Danka

• Karla Davidson

• Melissa Davidson

• Jeff Davis

• Kay Decker

• Tony DeLong

• Trevor Dill

• Brtiainy Doke

• Carma Dunn

• Paula Duple

• Ronald Dykes

• Homer Ellis

• William Ellis

• Mary English

• Cody Esper

• Darren Esper

• Zach Esper

• Nanny Eutsler

• Dillon Feasel

• Dakota Fenton

• Janet Ferguson

• Abby Fincher

• Austin Fog

• Bill Friess

• Doug George

• Matthew Gonzales

• Greenfield Police Depart.

• Greenfield R-IV

• Skylar Hammar

• Lane Hankins

• Chase Hargis

• Michael Hargis

• Dixie Helvisy

• Tyler Hembree

• Jacob Henry &

Mikayla Henry

• Connie Hensley

• Sara Heverns

• Hannah Hodge

• Ashley Horton

• Jesse Hull

• Jennifer Hutchteman

• Impact

• Austin Irwin

• Linnie Jack

• Annabelle Jackson

• Julie Jankowski

• Linda Johnson

• Burton Jolene

• Deerdra Kelley

• Marquerite Kerns

• Lance Kindrick

• Dorothy Klatt

• Angelica Kostik

• Kelly Kramer

• Ardella Lack

• Kelsey Lannie

• Loraine Larkin

• Stefani Larkin

• Tim Larkin

• Luanna LaVielle

• Austin Lewis

• Sheila Lindsay

• Trent Lloyd

• Cole Lollar

• Elaine Lollar

• Jacob Long

• Michael Long

• Vickie Mabary

• Janice Malone

• Austin Marshall

• Carl Mason

• Jill Masterson

• Ginger Matthews

• Eva Mayfield

• Lacy Mayue

• Roseanne McEvoy

• Kayla McKenzie

• Deanna McLemore

• Harold McMasters

• Richard McMasters

• Austin McPherson

• Renee Meents

• Melanie Melton

• Shirley Menzies

• Lelia Messner

• Wendy Metcalf

• Christine Michalek

• Miles for Smiles

• Jordan Miller

• Lucas Millinger

• Hunter Montez

• Morrison Montgomery

• Amanda Morris

• Geneva Morrow

• Al Morton

• Christopher Munson

• Jonathan Munton

• Lea Ann Needham

• Kyle Nottingham

• Olivia Olson

• Erica Dees

• Ozarks Food Harvest

• Parker Pearce

• Diana Peters

• Elmer Pickrell

• Dakota Pina

• Sheila Plumb

• Jonathan Poirot

• Dustin Preston

• Camington Puarl

• Sue Quapaw

• Susan Queroz

• Terry Reed

• James Reeves

• Jesse Register

• James Ries

• Chris Rinner

• Edward Robertson

• David Rusch

• Bill Schafer

• Donald Scott

• Tracey Servoss

• Carleno Sexton

• Mike Shanta

• Stan Sharp

• Hayden Shepard

• Brandon Sherwood

• Bayley Shirk

• Vickie Shondel

• Cody Short

• Joel Sipes

• Mack Sipes

• Carroll Smith

• Gail Smith

• Melissa Smith

• Lisa Sneed

• Bonny Southwick

• Morgan Sowell

• Trevor Spain

• David Sparks

• Kyle Staley

• Gary Stanton

• Bonnie Stapp

• Billy Stephen

• Jessie Stephen

• Donna Stevenson

• Jessica Stiphen

• Dylan Stockton

• Rhonda Stone

• Stone County

National Bank

• Debra Stump

• Vicki Stump

• Swayne

• Table Rock

Community Bank

• Angela Tavaszi

• Mildred Tavaszi

• Jaylon Taylor

• William Taylor

• Tracy Tilman

• Mark Tizzard

• Jessica Torres

• Susan Torres

• Tonya Trent

• Jake Tullock

• Ervin Uhrig

• Jim VanKam

• Gimpsi Watkins

• Julina West

• Larry Wheeler

• Elton and Kay White

• Jeanie Wilkinson

• Carol Wise

• Darrell Wood

• Peggy Woodruff

• Sally Wooldridge

• Jerry & Robin Talty

• Ron Wingo

• Tyler Wingo

• Julina Works

Your Investment At Work

How Head Start Smiles Works

Missy Skidmore knew the importance of taking her

four year old son, Ayden, to the dentist regularly. “His first

visit to the dentist was at 18 months and I made sure he

received his regular visits,” said Missy. Then, her husband

lost his job and a routine dental screening at OACAC Head

Start revealed Ayden needed 8 caps. Missy discovered her

employer-sponsored dental insurance only covered routine

Dr. Burpo performs a dental exam on Abbygail Tank while Ayden Skidmore

holds her hand for support and her twin sister Gabriella Tank looks on.

preventative care, not treatment. Missy said, “I was devastated.

I looked at our (family) budget and knew it was going

to take a long time to save enough money to afford to have

his teeth fixed.” Missy was told that delaying treatment for

Ayden could result in further decay and significant pain.

Unfortunately, the bacteria that caused the cavities can

make the children very sick. Many children who lack good

basic oral hygiene habits or dental care can have severe tooth

decay and gum disease which may result in physical pain,

discomfort, and low self-esteem. And when oral disorders

go untreated, they can lead to kidney, liver and cardiovascular

disease, as well as complications associated with diabetes.

For Missy, knowing Ayden needed treatment that she

couldn’t provide was overwhelming, frightening, and frustrating.

Fortunately, Ayden didn’t have to wait for treatment.

Through the investment of local individuals in the OACAC

Head Start Smiles campaign, Ayden was able to receive the

treatment he needed. Every dollar invested by donors goes

directly to oral health prevention and restoration work.

OACAC Head Start uses cost-effective methods,

such as on-site dental examinations, fluoride treatment, and

Success of OACAC Efforts

dental education to reduce expenses. Early intervention

with education for the parent and child, plus basic dental

care, can change children’s lives. Missy said, “Some people

might think that fixing a child’s smile is superficial, but

I can tell you it is an important investment in Ayden’s

future, in his health and his self-esteem!”

Doug’s Determination to Help Others

Doug Cotter, father of six children and grandfather

of nine, has been a Minister since he was just 16 years

old. Somewhere between his youth and middle age

life threw Doug a few curves causing him to embrace

the following mantra: I may blow it on the front end,

but I’ll make it right on the back end. Doug firmly

believes most things in life can be fixed, including


Doug has come a long way since his low point in

October 2005, when he needed to be “fixed”. “The first

time I came in the OACAC offices I was just barely

functioning,” he explains. His health had taken a turn

for the worse and he was having trouble paying his

rent and utilities. He lacked steady income and his

church family was helping support him.

Initially, Doug applied for and received OACAC

Housing Assistance and Energy Assistance. But as

Doug became more familiar with OACAC he began

participating in Life Skills classes that focused on

budgeting, energy savers, chronic pain management,

personal safety, cooking, emergency preparedness, and

Step Up to Leadership. (SUTL).

“Step Up to Leadership is the class I enjoyed the

most,” said Doug. “SUTL polished the skills I already

had. I learned to ask questions before I jump to

conclusions and that has saved me enemies and made

me a lot of friends. It also helped me approach people

who are different. I try not to judge because they look

at things differently,” he continued.

Just one year after completing SUTL, Doug began

serving on the Stone County Board of Directors. Zana

Schafer, Supervisor of the Stone County Neighborhood

Center was delighted when Doug told her he

would like to serve on the Board. “I like serving on

the board and trying to help others recognize a better

quality of life,” Doug said. “Because I have attended

so many of the life skills classes I feel confident I can

talk to others about the ways OACAC can help them

change their lives,” he said.

After all, Doug still believes most things in life can

be fixed.


Funding Resources (October 1, 2010 - September 30, 2011)

Family Planning ...........................................................................................$890,345 Total

Family Planning - Title X , U.S. Department of Health and Human Services $427,818

Fee Income $130,743

Interest Income $257

In-Kind $276,286

Other Income $55,241

Foster Grandparents.....................................................................................$620,437 Total

Foster Grandparents Corporation for National & Community Service $308,628

Other Grants $17,745

Interest Income $495

In-Kind $287,969

Other Income $5,600

Head Start .............................................................................................$16,760,229 Total

Head Start US Department of Health & Human Services $10,840,800

State and Other Grants $631,545

Fee Income $1,102,910

Donations $24,270

Interest Income $1,207

In-kind * (see note on page 19) $4,068,431

Other Income $91,877

Head Start ARRA ....................................................................................$1,319,699 Total

Head Start ARRA Funds $1,102,910

In-kind * (see note on page 19) $306, 789

USDA........................................................................................................$763,857 Total

Housing Assistance Program.....................................................................$2,984,854 Total

Dallas County Public Housing Agency

HUD Section 8 Housing Choice Voucher $2,447,892

HUD Section 8 Port-Ins $213,381

Interest Income $1,690

Shelter Plus Care Missouri Department of Mental Health (DMH/HUD) $229,500

Interest Income $57

Rental Assistance Program Missouri Department of Mental Health (DMH) $92, 296

Interest income $38

Missouri Housing Development....................................................................$1,541 Total

State and Other Grants $1,541


Funding Resources (October 1, 2010 - September 30, 2011)

LIHEAP (ECIP)........................................................................................$3,424,594 Total

Project Share.................................................................................................$100,739 Total

Interest income $203

Donations $100,536

Neighborhood Centers................................................................................$2,061,831 Total

Neighborhood Centers Community Services Block Grant $1,708,902

State and Other Grants $29,961

Senior Citizens Tax Funds $121,443

Interest income $46

Donations $77,488

Other $123,991

Emergency Food & Shelter..............................................................................$35,352 Total

Homelessness Prevention and Rapid Re-Housing...........................................$351,226 Total

Weatherization..............................................................................................$455,455 Total

Weatherization US Department of Energy/MO Department of Natural Resources $173,192

Other Grants $60,169

Fees $216,190

Other Income $5,904

Weatherization ARRA Funds......................................................................$6,097,852 Total

Weatherization $6,095,484

Interest income $2,368

Agency Funds................................................................................................$148,845 Total

Other Grants $59,298

Interest income $9,445

Donations $9,679

Other income $70,423

Total Funding:..........................................................................................$36,016,856 Total

OACAC is a private non-profit 501(c)(3) corporation. The total expenditures for the October 2010 -

September 2011 fiscal year per financial records were $31,463,603. * This in-kind represents the amount

reported internally that is required by the funding source, and does not match financial statements in accordance

with generally accepted accounting principles. This is an audited statement.


OACAC Main Office

215 S. Barnes • Springfield, MO 65802

Phone : 417-862-4314

Fax: 417-864-3499

TDD: 417-864-3495

Website: oacac-caa.org

SERVICE AREA: Barry, Christian, Dade, Dallas, Greene,

Lawrence, Polk, Stone, Taney & Webster Counties

215 S. Barnes Ave.

Springfield, MO




SERVICES: Family Planning, Foster Grandparents,

Head Start, Housing Assistance, Low Income Home

Energy Assistance Program (LIHEAP), Neighborhood

Centers, Weatherization

For additional copies of the 2011 OACAC Annual

Report please contact Alice Wingo at 417-864-3448

or awingo@oacac-caa.org.

Executive Director

Carl Rosenkranz



Executive Assistant

Michele Steinmann



Personnel Administrative


Vickie Waggoner



Fiscal Officer

Gail Rusch



Family Planning Director

Diane Anthony



Foster Grandparents

Program Director

Debbie Young



Head Start Director

Kimberly Shinn-Brown



Head Start Assistant Director

Diane Bauer



Housing Assistance Director

Patty VanWeelden



LIHEAP Program Director

Tommie Trammell



Neighborhood Centers Director

Mary Connolly



Weatherization Director

Todd Steinmann



Human Resources Director

Caryn Mackie



Resource Development Director

Alice Wingo





Phone 417-873-3370

Fax 417-873-3379

215 S. Barnes Avenue

Springfield, MO 65802



Phone 417-865-7797

Fax 417-865-7542

2643 W. College Road

Springfield, MO 65802

Outreach Centers


Neighborhood Center

Phone 417-847-2140

Fax 417-847-2172

e-mail: barry@oacac-caa.org

700 E Hwy. 248

Cassville, MO 65625


Neighborhood Center

Phone 417-581-7631

Fax 417-581-4837

e-mail: christian@oacac-caa.org

P.O. Box 416/ 204 East Elm

Ozark, MO 65721


Neighborhood Center

Phone 417-637-2701

Fax 417-637-5079

e-mail: dade@oacac-caa.org

150 Main Street

Greenfield, MO 65661


Neighborhood Center

Phone 417-345-7964

Fax 417-345-4171

e-mail: dallas@oacac-caa.org

1350 Carlson Lane

Buffalo, MO 65622


Greene County Center

Phone 417-447-0554

Fax 417-832-0303

e-mail: greene@oacac-caa.org

560 A North Stewart

Springfield, MO 65802


Neighborhood Center

Phone 417-678-5031

Fax 417-678-5401

e-mail: lawrence@oacac-caa.org

101 East Olive

Aurora, MO 65605


Community Center

Phone 417-326-6276

Fax 417-777-7742

e-mail: polk@oacac-caa.org

P.O. Box 419 2110 South

Springfield, Bldg. 2 Unit B

Bolivar, MO 65613


Neighborhood Center

Phone 417-272-8508

Fax 417-272-8427

e-mail: stone1@oacac-caa.org

PO Box 2068 / 10944 E State Hwy 76;

Lower Level

Branson West, MO 65737


Neighborhood Center

Phone 417-239-1882

Fax 417-239-3833

e-mail: taney@oacac-caa.org

610 South 6th Street

Branson, MO 65616


Neighborhood Center

Phone 417-859-4589

Fax 417-859-4094

e-mail: webster@oacac-caa.org

211 North Clay, Suite D

Marshfield, MO 65706

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