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The Retail Revolution - Hong Kong Business Association Vietnam

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<strong>The</strong> <strong>Retail</strong> <strong>Revolution</strong><br />

<strong>Vietnam</strong> 2009<br />

Ralf Matthaes<br />

managing director<br />

TNS <strong>Vietnam</strong><br />

June 30, 2009


<strong>The</strong> <strong>Retail</strong> <strong>Revolution</strong> in <strong>Vietnam</strong><br />

Population & Wealth<br />

Consumption<br />

<strong>Retail</strong> trends


Population & Wealth


2 nd youngest population in Asia<br />

<strong>Vietnam</strong><br />

38<br />

19<br />

21<br />

13<br />

8<br />

Philippines<br />

38<br />

20<br />

22<br />

14<br />

6<br />

India<br />

35<br />

20<br />

22<br />

17<br />

6<br />

Malaysia<br />

35<br />

19<br />

24<br />

16<br />

6<br />

Indonesia<br />

34<br />

19<br />

23<br />

17<br />

7<br />

China<br />

27<br />

18<br />

26<br />

20<br />

9<br />

Thailand<br />

27<br />

19<br />

27<br />

19<br />

7<br />

Taiwan<br />

24<br />

18<br />

27<br />

21<br />

11<br />

Singapore<br />

23<br />

15<br />

30<br />

24<br />

10<br />

S Korea<br />

23<br />

18<br />

28<br />

21<br />

9<br />

<strong>Hong</strong> <strong>Kong</strong><br />

19<br />

14<br />

30<br />

23<br />

14<br />

Japan<br />

16<br />

15<br />

20<br />

29<br />

21<br />

0% 20% 40% 60% 80% 100%<br />

0-14 15-24 25-39 40-59 60+<br />

<strong>Vietnam</strong>’s consumption days are still ahead - 57% under 25<br />

Growth Rate estimated in 2006<br />

**Source: GeoHive (www.xist.org/earth/)


3 rd largest female working population in Asia<br />

China<br />

79.2<br />

88.8<br />

Thailand<br />

77.7<br />

89.7<br />

Female(%)<br />

<strong>Vietnam</strong><br />

77.3<br />

83.5<br />

Male (%)<br />

Korea<br />

59.7<br />

79.9<br />

Indonesia<br />

59.5<br />

84.7<br />

Philippines<br />

52<br />

82.6<br />

Malaysia<br />

51.9<br />

81.4<br />

Taiwan<br />

51.2<br />

76.2<br />

Female consumers will become more and more important<br />

Employment%:<br />

*Data estimated in 2003<br />

*Source: Asian Development Bank (ADB)- Key Indicators 2005 (www.adb.org/statistics)


Smallest urban population in Asia<br />

100 99<br />

82 76 69<br />

47<br />

40<br />

Singapore <strong>Hong</strong>kong N.Z. Aust ralia Taiwan Korea Japan<br />

66<br />

55<br />

48<br />

43<br />

29 29 27<br />

Mal aysi a Indonesi a Phi l i ppi nes Chi na Indi a Thai l and VN<br />

<strong>Vietnam</strong> shall experience an urbanization explosion like China<br />

Source: Country Statistics Offices


GDP per capita evolution - USD<br />

In USD 1,200<br />

1,024 1,075<br />

1,024<br />

1,000<br />

835<br />

800<br />

725<br />

600<br />

552<br />

400<br />

289<br />

402 440<br />

200<br />

0<br />

1995 2000 2002 2004 2006 2007 2008 2009 Est.<br />

<strong>Vietnam</strong>’s GDP has doubled Source: <strong>Vietnam</strong> in 4 Economic yearsTimes – KINH TE 2007-2008<br />

Source: GSOVN


SEC Scale<br />

A = US $1,001 +<br />

B = US $1,000 - 501<br />

C = US $500 - 351<br />

D = US $350 - 251<br />

E = US $250 - 151<br />

F = US $150 below<br />

An Urban Upper class is emerging<br />

Monthly declared household income<br />

2008<br />

37<br />

55<br />

9<br />

2006<br />

21<br />

55<br />

24<br />

2003<br />

14<br />

36<br />

50<br />

2001<br />

12<br />

32<br />

56<br />

1999<br />

7<br />

31<br />

62<br />

0% 20% 40% 60% 80% 100%<br />

SEC AB SEC CD SEC EF<br />

Over a 3 rd of urban households now earn more that US $500 / month,<br />

while less than 10% of households can not afford branded products<br />

Source: TNS VietCyle – 1999-2008 – urban only


Population impact on retailing<br />

Youth will drive Modern retailing, as they have no<br />

loyalty to traditional trade<br />

Female consumers have money and wear the pants<br />

<strong>The</strong> bigger the Urban Population the more Modern<br />

<strong>Retail</strong>ing<br />

As Incomes grow, so will spend on<br />

shopping<br />

New wealth segments are developing,<br />

requiring new and sophisticated<br />

shopping venues


Consumption Trends


Fast Moving Consumer Goods Spend - 2008<br />

51.3<br />

51.0<br />

6.5 mil<br />

vnd plus<br />

3.5 mil -<br />

6.5 vnd<br />

Below<br />

3.5vnd<br />

13.7<br />

19.9<br />

18.0<br />

2007 2008<br />

8.0<br />

4.4<br />

All Households High Income Middle Income Low Income<br />

Value growth per year<br />

2007 2008<br />

-16.3<br />

% Value Change 07 vs. 06 % Value Change YTD P10/08 vs. P10/07<br />

Wealthy consumers are driving FMCG spend<br />

Source: TNS Worldpanel


FMCG Growth Rate Q.1 2009 vs Q.1, 2008<br />

19<br />

12<br />

11<br />

10 10<br />

9<br />

4<br />

<strong>Vietnam</strong><br />

China Malaysia Thailand Philippines S. Korea Taiwan<br />

<strong>Vietnam</strong> is experiencing the fastest FMCG growth in Asia<br />

FMCG Trends % value Changes – Source: TNS Worldpanel Asia


2009 consumer spend reduction<br />

No<br />

46%<br />

Don’t<br />

know<br />

2%<br />

Yes<br />

52%<br />

Base: N = 500<br />

Over half of consumers shall reduce their monthly spending in 2009<br />

Source: TNS Consumer Confidence Poll – Jan. 09


Consumers spending reduction in 2009?<br />

Base: All n = 500<br />

Less Same More Don't know<br />

Entertainment & dining out<br />

44<br />

54<br />

20<br />

Major<br />

Decrease<br />

Home appliances (Wash machine, TV Hifi, etc)<br />

Household utilities<br />

29<br />

28<br />

69<br />

70<br />

2<br />

20<br />

Personal equipment (mobile phone, laptop ,Etc)<br />

28<br />

69<br />

30<br />

Communications telephone/ fax/ email<br />

25<br />

71<br />

40<br />

Personal care products<br />

23<br />

73<br />

40<br />

Less than<br />

25%<br />

Transportation<br />

23<br />

73<br />

4<br />

House hold care products<br />

23<br />

74<br />

30<br />

Food & beverages products<br />

16<br />

81<br />

4<br />

Health care products/ services<br />

12<br />

76<br />

12<br />

1<br />

Stable<br />

Education<br />

4<br />

72<br />

23<br />

1<br />

Food spend shall reduce by around 15%,<br />

while personal and Home care by over 20%<br />

Source: TNS Consumer Confidence Poll – Jan. 09


<strong>Retail</strong>er Trends


2008… <strong>Vietnam</strong> tops A.T. Kearney’s annual list of most<br />

attractive emerging market retail destinations<br />

As of Q.2, 2009, <strong>Vietnam</strong>’s s ranking has fallen to 6 th Globally


<strong>Retail</strong> environment in Asia - 2007<br />

T<br />

48<br />

51 54 55 60<br />

33 34<br />

18<br />

Asia <strong>Vietnam</strong> Phil Thailand China Taiwan Korea Malaysia<br />

Asia<br />

<strong>Vietnam</strong><br />

Philippines<br />

Thailand<br />

China<br />

Taiwan<br />

Korea<br />

Traditional Trade Modern Trade<br />

Malaysia<br />

Though small, Modern trade will grow substantially in <strong>Vietnam</strong><br />

Source: TNS Worldpanel Asia – 2007


Trade Channel Trend in a recession<br />

Value Shares % - % Value Changes vs. Previous Year<br />

61.5 61.5 62.3<br />

Grocery Store<br />

14 13.3 12.3<br />

Market<br />

17 18 18.7<br />

Modern Trade<br />

Other<br />

4.8 4.7 4.4<br />

MAT Q1<br />

07<br />

MAT Q1<br />

08<br />

MAT Q1<br />

09<br />

Specialty<br />

MT appears Grocery to be growing during the Specialty recession in terms of dollar<br />

Market<br />

Others<br />

value Modern Trade spent per outlet type and has been for some time.<br />

Source: Kantar Worldpanel <strong>Vietnam</strong>


Monthly modern trade shopping usage<br />

Cash & Carry<br />

11%<br />

Cash & Carry = 11%<br />

Hypermarket<br />

8%<br />

8%<br />

Hypermarket<br />

Mini market<br />

2%<br />

Mini Market<br />

2%<br />

Have not shopped = 50%<br />

Supermarket = 29%<br />

Supermarket<br />

29%<br />

Have not shopped<br />

50%<br />

Supermarkets are dominating Modern Trade in 2008<br />

Source: TNS Worldpanel


Increased spending at modern trade<br />

1900<br />

1700<br />

1500<br />

Spend / buyer<br />

(‘000 VND)<br />

1,480<br />

1,796<br />

1300<br />

1100<br />

900<br />

700<br />

777<br />

1,071<br />

500<br />

2003 2005 2007 2008 (MAT<br />

2008/11/02)<br />

TOTAL FMCG<br />

FMCG spend on modern trade has more than doubled in 5 years<br />

Source: TNS Worldpanel


Health-related categories are booming - 2008<br />

97<br />

86<br />

77<br />

63<br />

48 46<br />

40<br />

36<br />

32 31 29 29 27 26<br />

23<br />

19<br />

TOTAL FMCG<br />

RTD tea<br />

Milk Pasteurized<br />

Sun Protection<br />

Toner/Astringent<br />

Energy drink<br />

Tonic food drink<br />

Infant Milk<br />

Powder<br />

Cooking oil<br />

Adult diaper<br />

Ice Cream<br />

Milk Powder<br />

Baby diaper<br />

Margarine<br />

Fragrances<br />

Instant coffee<br />

Growth Rate in VALUE (%)<br />

Healthy Beverages, Skin Care & Foods are<br />

becoming a staple in most shopping baskets


# 1 Purchase Item – Fresh Food<br />

18 3<br />

FMCG<br />

Fresh food<br />

Other channels<br />

Modern Trade<br />

Modern Trade plays a secondary role in selling Fresh Food<br />

On average, one household spend 1,000,000 VND/ month for Fresh Food<br />

purchase in Wet Markets while their expenditure for Fresh Food in Modern<br />

Trade is only 40,000 VND/ month<br />

Source: Fresh Food panel - 2006


Modern trade impact on <strong>Retail</strong>ing<br />

Modern trade is <strong>Vietnam</strong>’s s fastest growth channel<br />

and will change not only shopping habits, but will<br />

change all elements of society<br />

Presently supermarkets dominate modern trade<br />

outlets<br />

Modern trade spend has doubled in 5<br />

years<br />

Fresh produce still dominates overall<br />

shopping items purchased (60%<br />

Plus)


What retailers need to do to survive?<br />

Understand better what customers want and need in<br />

terms of…<br />

Product selection<br />

Pricing – low – mid - high<br />

Store layout & service<br />

Category management & stock<br />

For More information contact TNS, the only<br />

company to measure modern trade in <strong>Vietnam</strong>


Thank You / Cam On<br />

ralf.matthaes@tns-global.com<br />

www.tnsglobal.com

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